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Mercure Penang Beach

Penang · Malaysia

505 Jalan Tanjung Bungah Tanjung Bungah, 505View location

7.8/10Very good764 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort8.2/108.2
Condition7.8/107.8
Location7.6/107.6
Neighborhood7.6/107.6
Value7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Penang Beach

Mercure Penang Beach Hotel for travellers looking for local and authentic experiences Mercure Penang Beach A destination for travelers seeking local and authentic experiences, Mercure Penang Beach offers a pristine white sandy beach right at your doorstep, with breathtaking views of the Andaman Sea.

The resort boasts facilities including sea-facing outdoor pool, All-Day-Dining restaurant, bar, gym, and free high-speed WiFi throughout. Conveniently located in Penang, Mercure Penang Beach is a great base from which to explore this vibrant city. The city's main attractions includes Batu Ferringhi and George Town are only 15 mins away.

"At Mercure Penang Beach, we take pride in delivering the sought after combination of a tranquil seaside retreat and a rich cultural journey. " We eagerly anticipate your arrival and are committed to providing you with a warm, memorable experience. " Zosimo Jimeno, Hotel Management

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With a stay at Mercure Penang Beach in George Town (Tanjung Bungah), you'll be a 4-minute drive from Gurney Plaza and 7 minutes from Arulmigu Balathandayuthapani Temple. This beach hotel is 5 mi (8.1 km) from KOMTAR and 5.1 mi (8.1 km) from Penang City Hall.

Make yourself at home in one of the 220 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 17 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 106.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Straits Quay Mall 1.5 km / 0.9 mi
Floating Mosque of Tanjung Bungah 3 km / 1.8 mi
Tanjung Bungah Beach 3 km / 1.9 mi
PKSA Penang Water Sports Centre 3.2 km / 2 mi
Gurney Drive 3.5 km / 2.2 mi
Batu Ferringhi Beach 3.8 km / 2.3 mi
Gurney Plaza 3.8 km / 2.3 mi
Gurney Paragon 4 km / 2.5 mi
One-stop Midlands Park Centre 4.2 km / 2.6 mi
Penang Adventist Hospital 4.6 km / 2.9 mi
Dhammikarama Burmese Buddhist Temple 4.7 km / 2.9 mi
Wat Chayamangkalaram 4.7 km / 2.9 mi
Pulau Tikus Market 4.8 km / 3 mi
Nattukotai Chettiar Temple 4.8 km / 3 mi
Gurney Bay Park 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2013
  • Total number of rooms: 220
  • Number of floors (main building): 6
  • Twin rooms: 81
  • Double rooms: 139
  • Suites: 15
  • Accessible rooms: 2
  • hotel
  • American Express
  • JCB
  • MasterCard
Show 76 more facilities & services
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Transfer service
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Projector
  • Printer
  • Business centre
  • Audio-visual equipment rental
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Full board with non-alcoholic drinks
  • Full board with drinks
  • Special dietary options
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-in
  • Identification card at arrival
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    SUITE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 25 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Mercure Penang Beach

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN OCEAN VIEWTWIN • OCEAN VIEWTWN.OV

    Photos are not available for this room type.

    Mercure Penang Beach

    TWIN OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 28 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    Mercure Penang Beach

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Alarm clock
    • Toiletries
    • Cable TV
    • Desk
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Tea and coffee making facilities
    • Safe

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Penang Beach

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR OCEAN VIEWDOUBLE • SUPERIOR OCEAN VIEWDBL.OV-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR OCEAN VIEWRoom • SUPERIOR OCEAN VIEWROO.OV-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    Room SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Penang Beach

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    Double or Twin SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR OCEAN VIEWSINGLE • SUPERIOR OCEAN VIEWSGL.OV-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    SINGLE SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR OCEAN VIEWTWIN • SUPERIOR OCEAN VIEW • 1 Bedroom • 25 m²TWN.OV-SU
    TWIN SUPERIOR OCEAN VIEWPhoto unavailable1 photo

    Mercure Penang Beach

    TWIN SUPERIOR OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OV-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR OCEAN VIEWSUITE • SUPERIOR OCEAN VIEW • 1 Bedroom • 28 m²SUI.OV-SU
    SUITE SUPERIOR OCEAN VIEWPhoto unavailable1 photo

    Mercure Penang Beach

    SUITE SUPERIOR OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV-SU

    Room amenities

    • Cable TV
    • Shower
    • Direct dial telephone
    • Tea and coffee making facilities
    • Safe
    • Alarm clock
    • Toiletries
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV

    Photos are not available for this room type.

    Mercure Penang Beach

    SINGLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR OCEAN VIEWDouble or Twin • SUPERIOR OCEAN VIEWDBT.OV-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    Double or Twin SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR OCEAN VIEWQUADRUPLE • SUPERIOR OCEAN VIEWQUA.OV-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    QUADRUPLE SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Penang Beach

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEWDBL.OV

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SEA VIEWDOUBLE • SUPERIOR SEA VIEWDBL.SU-VM

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR OCEAN FRONTTWIN • SUPERIOR OCEAN FRONTTWN.OF-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    TWIN SUPERIOR OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OF-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mercure Penang Beach

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR SEA VIEWDouble or Twin • SUPERIOR SEA VIEWDBT.SU-VM

    Photos are not available for this room type.

    Mercure Penang Beach

    Double or Twin SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Mercure Penang Beach

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 28 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable1 photo

    Mercure Penang Beach

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Safe
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Penang Beach

7.8
Very good
764 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
7.6 /10
Neighborhood
7.6 /10
Value
7.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
13 Apr 2026
Rebecca
We had a great stay at this beautiful hotel. The pool was shaded and cool even in March's heat wave! The breakfast buffet had everything we could want, and more.
10/10
Exceptional
10 Feb 2026
NETY
Nice hotel on the beach. Friendly and helpful staff.
Leisure Family
10/10
Exceptional
10 Feb 2026
NETY
We booked 2 rooms with the king bed over looking the beach. Overall, we stayed total of 13 nights for the 2 rooms.
The hotel staff were helpful and professional. One of them, Tirah, she went above and beyond for us. She resolved our problem when cigarettes smoke permeate our room. The food at the restaurant was also good.
Leisure Family
8/10
Excellent
27 Nov 2025
Michelle Elizabeth
Room was good. Bathroom needed more attention by the cleaners.
Ocean view was great.
Leisure Partner
4/10
Poor
26 Oct 2025
Shane
The pool was great
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Raphael
Very happy with our stay at Mecure Penang Beach. The hotel was clean, friendly and facilities were very good
4/10
Poor
14 Aug 2025
Leonardo Secondo
Rooms of very poor standard and very aged. Cleanliness poor and traffic noise very high in rooms.
Leisure Friends
10/10
Exceptional
06 Aug 2025
Yasin
There a excellent restaurants across the road we eat at the Turkish one and food and prices 10/10
Leisure Family
10/10
Exceptional
07 Jul 2025
Julie
My group had a week of meetings in the Pinang Room.
Business_and_leisure Self
6/10
Pleasant
06 Jul 2025
Gemma
Great location with beautiful beach front and nice pool. Rooms are large. However this experience didn’t live up to what I expected of a well known international hotel brand. The rooms were noisy, we had to asked to be moved as we could hear everything through an adjoining door to the room next door. There was black mould in the shower and despite staying 9 nights our room was not cleaned once, just made up daily. A few times we came back late in the afternoon and our room still hadn’t been made up. The WiFi hardly ever worked in our room. If you wanted to ask reception about anything it was always very slow to be able to speak to someone.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Muhammad

Great family hotel on the beach

It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement.
Friends_and_family Family
10/10
Exceptional
20 May 2025
SURAINI
Hotel sgt mewah cantik bersih makanan di restoran sedap
Leisure Family_with_children
8/10
Excellent
17 May 2025
Douglas John Lachlan
Nice place for a reasonable cost. The place needed maintenance and was a little far out of town
Leisure Family
6/10
Pleasant
30 Mar 2025
Tim
Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement.
10/10
Exceptional
10 Mar 2025
tom
The beach is nice. Could have used some more clean up. There were trash litter around that kind of making dipping into the warm ocean less of an attraction.
Leisure Friends
6/10
Pleasant
03 Mar 2025
Shernie
The only thing I dislike is the bathroom area where the shower curtain smell and bath towels smell too. I’ve requested twice bath towels and it is still smell.
Leisure Self
10/10
Exceptional
16 Feb 2025
Logendran
Friendly service staff
Leisure Self
10/10
Exceptional
23 Jan 2025
Theresa
Ocean view room was nice. Comfortable size room with all the amenities
Self
2/10
Poor
21 Dec 2024
Evonne
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Leisure Partner
4/10
Poor
19 Dec 2024
Timothy H
Older Hotel that needs updating.
Bathroom door rotten at the bottom and room very dusty
Business
6/10
Pleasant
28 Nov 2024
Noor
Clean and nice to stay for short time.
Partner
6/10
Pleasant
27 Nov 2024
MEI LIN
Housekeeping need to be improved. Therr are stain on pillow and bed sheet. Toilet roll not available. Didnt generate the receipt while i pay at property.
Leisure Family
8/10
Excellent
11 Nov 2024
Simone
Nice property but dated.
Leisure Self
8/10
Excellent
08 Oct 2024
K A
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Leisure Family
8/10
Excellent
27 Sep 2024
Iain
Good staff in the bar and housekeeping
Other areas need more attention restaurant in particular
Limited food choices. But lots of places to eat outside in walking distance.
Beach in front of hotel good but could do with some more sunbeds and Matt's.
Enjoyed the stay and would return with managed expectations
Leisure Self
10/10
Exceptional
23 Sep 2024
Hsiu Jiuan
Room was decent size. Great staff. Limited dining options around the hotel.
Leisure Family
6/10
Pleasant
18 Aug 2024
Yew Hooi

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building.
One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Friends_and_family Family
8/10
Excellent
18 Jul 2024
Nur
-
8/10
Excellent
03 Jun 2024
SOON LIN
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
8/10
Excellent
13 May 2024
Verified traveler

Nice hotel near(ish) to George Town

Nice hotel on north coast of Penang. The pool was great. Quite far from George Town but only 20-25 minutes by bus. Bus stop was outside hotel. The hotel was a long way from the airport, so I recommend using the Grab app to get to the hotel. We also used Grab to get to Penang Hill and Kek Lok Si temple. The room was really nice and spacious. Breakfast was good.
Partner
8/10
Excellent
02 Apr 2024
John

Great hotel but cramped bathroom

It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
Friends_and_family Family
10/10
Exceptional
25 Mar 2024
Gordon

Mercure Penang

Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Self
6/10
Pleasant
17 Feb 2024
Leslie Philip
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Leisure Family
6/10
Pleasant
12 Feb 2024
M

February stay

The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown.
The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night.
No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Self
8/10
Excellent
01 Feb 2024
Elizabeth Veronica
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Leisure Family
2/10
Poor
17 Jan 2024
Christopher

Very poor would not stay with Mercure again

We had a very poor experience at this hotel and would not recommend.

Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it.

There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom.

Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire.

The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings.
During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters

The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal).

I was very disappointed in the lack of service.



Friends_and_family Family
10/10
Exceptional
14 Jan 2024
Eugene

Scenic spot from the time you enter lobby

Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Self
2/10
Poor
29 Dec 2023
maysa
The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
Leisure Family
10/10
Exceptional
28 Dec 2023
Mohammad Firdauz
Everything is perfect .. just that need to improve on email replies. Took quite sometime for the staff to respond till we have to talk to the manager incharge on that day.
Ordered room service, food was just okay.
Leisure Family
8/10
Excellent
16 Dec 2023
SOON LIN
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
6/10
Pleasant
17 Nov 2023
SIE IEE
Nice view
10/10
Exceptional
15 Aug 2023
Lynn
Good
8/10
Excellent
07 Jul 2023
Joanna
Staff were nice and polite. However, cleanliness needs to be improved. There were 2 times they gave dirty pillow especially when we asked for new ones due to lipstick stain and shoe prints found on the old pillows. I guess you do get what you paid for. Would advise families with young children to pay for a better hotel if affordability is a non-issue.
Leisure Family_with_children
10/10
Exceptional
30 May 2023
SAORI
Another review mentioned weak Wi-Fi connectivity, but we had no problems at all and were comfortable. Good staff , service and easy access to many places. It was a nice hotel, not too expensive.
Business_and_leisure Family
6/10
Pleasant
28 May 2023
Verified traveler

Disappointed with Mercure

We were there at noon (check in time 2.00) and the hotel was practically empty yet they refused to check us in. We’ve been staying in hotels since Jan 2023 and most hotels would check us in so long as they had rooms. Guests were jumping into swimming pool fully clothed, looked like some crummy no-star hotel. ☹️
Partner
10/10
Exceptional
09 May 2023
Marla
Mercure is a good quality joel! Lived up to my expectations after visiting others in the chain!
Leisure Partner
6/10
Pleasant
11 Jan 2023
Khaled
Great location, stunning ocean views, clean and comfortable rooms. But really disappointed in how some people would think it's ok to smoke inside the hotel. We had to request the staff to get a different room after they couldn't locate whoever was smoking. The smell would carry through the vents on and off. Definitely a big inconvenience with a 1.5 year old. Staff had to be nudged a few times before they could accommodate us. Parking is free but limited, with more free parking available at the underground parking at the plaza next door.
2/10
Poor
18 Dec 2022
Iván
Their WIFI connection was amazingly useless. Called the front desk and their answer was \"it is what it is.\"
Leisure Family_with_children
10/10
Exceptional
27 Nov 2022
ELAINE
Relaxing with vitaminSea
Business_and_leisure Family
10/10
Exceptional
07 Nov 2022
FirdausAb
The staff were all friendly and helpful. I enjoyed my stay
10/10
Exceptional
17 Sep 2022
FOONG LAIN
we booked a suits that comes with big refrigerator, a microwave and utensils. A nice beach-front resort hotel and kids friendly place to stay. ample parking (free) space for driver.
Business_and_leisure Family_with_children
6/10
Pleasant
11 Sep 2022
Choon Tiong
Off site parking is not free and no proper guide from hotel staff .

With this rental rate .. hotel should give free parking .
Friends_and_family Family
2/10
Poor
14 Aug 2022
Siew li

Bed bugs

There are bed bugs,which cause myself and my
Kids bitten by it.
Friends_and_family Family
10/10
Exceptional
05 Feb 2022
Verified traveler

Staycation

1.The hotel didnt accept debit card even is visa master debit card.
2. Receiptionist can be more friendly.
Self
8/10
Excellent
05 Jan 2022
SOO HWA
The room cleanliness need to improve as there is dust on the table.
Leisure Partner
6/10
Pleasant
30 Dec 2021
John

4 Star??? Maybe in 1983

If you are used to 4 and 5-star resorts, you can probably see the value for the price is lacking. There are competitive resorts nearby offering better value for the price. Google reviews had several negative comments, but the service has improved since then. However, senior management may not supervise the day-to-day running in the hotel and staff at times are stretched. Noon checkout had only one poor employee trying to deal with way too much on the day before we checked out. The line was way too long to be acceptable. Management should ensure their staff are not overburdened as the cleaners were rushed to do their job effectively and certainly did not do a top-class clean even though the COVID cleaning signs stated otherwise. The most significant selling point is the beach out the front with the pool and gym next to the beach. The beach location is their winning ticket but the hotel needs senior managers to be on the ground with the staff and start looking closer at the finer details that are meant for 4-star resorts.
Partner
10/10
Exceptional
30 Oct 2021
Afiffuddin
Best
6/10
Pleasant
21 Oct 2021
Verified traveler
Check in process was too slow. Had to wait for almost 2 hours for that and for the room to be ready. The television is not functioning. For a short stay is fine.
Partner
2/10
Poor
22 Dec 2020
Verified traveler
Appalling value - staff tried their best but seriously understaffed - bathroom mat stained yellow, toilet and floors dirty when we checked in. Safe broken, towel rack broken, floor boards coming up. Quality equipment in gym but filthy - floor littered, broken sockets, broken water dispenser. Normal drinks menu given at dinner but only Tiger beer and a white wine available - no other drinks on sale in the hotel. Potentially a stunning beach but littered and uncared for with debris everywhere. Breakfast was unbelievably poor and the few items stone cold. Given the current COVID pandemic hygiene and cleanliness shocking. Cut our losses and left.
Leisure Partner
6/10
Pleasant
15 Dec 2020
Verified traveler
The room we stayed has couple issue, door lock problem, take a long time to fix due to short of staff. Happen again next day. Due to this issue, n
Friends_and_family Family
6/10
Pleasant
14 Dec 2020
Verified traveler
It took more than an hour to check in. Long queue with only 1 staff at counter to check us in yet no priority given to family with elderly or baby.
Friends_and_family Family
10/10
Exceptional
03 Mar 2020
Verified traveler

Amazing stay!

Amazing stay at the Mecure. Great location if you are going on holiday to relax, but also explore. It is a 20 minute drive to town, and has the beach on its doorstep. Breakfast is great and staff are extremely friendly and professional! Hotel does free daily trips to the night market. Would defo visit again! Thanks for an awesome stay!
Friends_and_family Friends
8/10
Excellent
05 Feb 2020
Verified traveler
Our group has 5 rooms for 5 nights together. 2 rooms didn’t replace the amenities daily. 1 room didn’t tidy up once. The key cards could not use in the lift, we should request the staff for activiation. it supposed to be actived when we got the key when check-in.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2020
Ken
The service provided by most staff members was excellent. The only constructive criticism is that the restaurant could have a much better variety of food.
Leisure Partner
10/10
Exceptional
29 Jan 2020
Moon
Totally love this hotel.. staff are friendly..
Leisure Family_with_children
6/10
Pleasant
27 Jan 2020
Verified traveler
friendly staffs great location reasonably priced.
Only objection which other people have mentioned is the condition of shower recess. Grouting coming off, moulds building up. Management needs to clean up the shower recess regrout or resilicon and get rid of any mould that may be behind the tiles. advert states that there's a washing machine but there isn't.
Leisure Family
8/10
Excellent
26 Jan 2020
Mong Lee

nice but can improve

Good location. Nice view and with the beach just steps away. Nice room interior but could do with some maintenance checks as towel rack because unhinged on one side and shower gel pump was not working properly.
Room service responded late to calls.Also first hotel I have checked in recently that needed copies of the booking confirmation from online vendor
Friends_and_family Family
8/10
Excellent
25 Jan 2020
Mong Lee
Hotel is nice with great beach and nice views. Service was above average though room service took 20 minutes to respond and equipment for shower gel was not working properly and then towel rack in the room came off on one side. The tap in bathroom was loose.
Friends_and_family Friends
8/10
Excellent
25 Jan 2020
Fareez

1 night stay

Fast check in
Friendly staff
Clean room
Great breakfast
Superb beach

Friends_and_family Family
8/10
Excellent
07 Jan 2020
Verified traveler
Probably peak period but it was a very long wait for check in (this was between 4-5pm). Otherwise property was def value for money with a great breakfast offering!
Leisure Friends
8/10
Excellent
07 Jan 2020
Verified traveler
Great place to stay by the beach. Well looked after by staff
Leisure Partner
6/10
Pleasant
06 Jan 2020
Wing Hong
The hotel’s room is not clean, especially the washroom.
The carpet has smell. The breakfast is good, has a lot of choice.
Friends_and_family Family
4/10
Poor
04 Jan 2020
Verified traveler
The positive thing was that the hotel was located on the beach. I didn t like the fact that me and my husband couldn t have any clean bath towels every day and when we came back at home from the trip we catched the scabies!!. The hotel was poor on hygiene!!
Leisure Partner
8/10
Excellent
01 Jan 2020
Verified traveler

Nice hotel

Took a while to check in n it was almost 5 pm n the rooms were not ready. Checking out was equally bad, asks for a trolley and as told to haul our luggage by ourselves.
Friends_and_family Family
10/10
Exceptional
27 Dec 2019
Verified traveler
seaview and the accomodation
Friends_and_family Family_with_children
6/10
Pleasant
26 Dec 2019
Siek Lee

Room ok but Breakfast disappointing.

Overall the room is ok but the floor and wall is too thin until we can hear every single noise from upstairs and walkway. It was a torture when we have active guests above us who keeps jumping and running on the floor.
The breakfast is a little disappointed. For someone we dislike carbohydrate, there is not much choices. The fried kuey teow station presented a super dark kuey teow and inedible salty taste.
Friends_and_family Family
8/10
Excellent
16 Dec 2019
Hooi Yen

Nice place for a short break

The housekeeping staff that made our room (3rd floor) was very friendly and good at his work.

Partner
10/10
Exceptional
18 Nov 2019
MGooi
We liked that the property is in between town and Batu Ferringhi. So we got a beach just outside the hotel yet we are close to some local food shops and hawker centers. Yummy...
Staff at Mecure are excellent... best of Malaysian hospitality.
Business_and_leisure Partner
8/10
Excellent
19 Oct 2019
SimonPhua
Well maintenance the hire standard but can be improve on shuttle service to the guests for their convenient
Business Self
8/10
Excellent
17 Oct 2019
Ms J
Nice hotel in many ways; not geared up for business vistors
Business
6/10
Pleasant
22 Sep 2019
Verified traveler
The sound proofing is not very good. Noise from OUTSIDE the hotel could be heard clearly, such as the music from events by the beach and speeding vehicles in the middle of the night (the hotel is by the main road and in front of the beach).
Family
8/10
Excellent
19 Sep 2019
laura
1. Guests from other rooms are very noisy even after midnight. I have to call reception to stop them and it was pass 01:30. 2. wifi is not that great. 3. breakfast choice needs more western food.
Partner
8/10
Excellent
17 Sep 2019
Verified traveler
Lack of Convenience store in the area, nearest abt 10 mins walk away. overall everything in the service to room was excellent
Leisure Partner
10/10
Exceptional
16 Sep 2019
Verified traveler
I love this hotel because of its comfortable and clean rooms. Comfortable and pleasant atmosphere. The beach is clean. The food is delicious. Good and friendly counter service. The best service when eating at a cafe. I would definitely stay at this hotel again if I go to Penang again.
Leisure Family_with_children
8/10
Excellent
16 Sep 2019
Ruiqi
Good and staff are efficient. Nice place with beach nearby
Leisure Friends
4/10
Poor
12 Sep 2019
Nurul Naim

No.. no.. no..

I chose the largest room for my old parents. I asked the receptionist whether the room was near the elevator, she confidently said yes. I had to let the concierge take my parents to the room because there was no parking space. I had to park in the next building, which was also owned by the hotel, but it was basement parking, and i had to walk far. I went to the room only to discover it was very far from the elevator. I complained to the receptionist the next day. She said i could switch room. My parents had already used their old bodies to walk to the room while i parked the car. Why bother changing room. The receptionist had to be sure before saying the room was near the elevator. Very bad mistake. The food was not as good, too. The only plus is the char kuey teow and beehoon. The rest was below average. The nasi lemak was not well cooked.
Family
6/10
Pleasant
05 Sep 2019
Verified traveler
Staff very pleasant. No availability of some linens. Beach is lovely, but facilities starting to look run down - lots of mold in bathroom grouting
Leisure Self
8/10
Excellent
31 Aug 2019
Deborah Brand

Convenient beach location with horrible service

We wanted to stay close to Georgetown but on a beach and this was the best. Room was typical Mercure which is ok but with view of beach and pool which was awesome. Restaurant was decent but service is horrific. Staff was super nice but not attentive. You have to call them for everything. Super slow. We had to call twice to get our room clean after first day they just skipped us. You can’t get food or drinks by the oool which is a shame because it’s right on the beach. You have to ask them to put cushions on the lounges by the pool and then they just put outvyiurs and all guests have to request (until about 2pm then they sometimes will put it out. If this wasn’t on the beach and inexpensive I would not stay here. Better service on Gurney. But no beach right now with all the construction.
Partner
8/10
Excellent
26 Aug 2019
Ismail
The beach on your doorstep but was not manned with a lifeguard so very risky to swim in the sea
Leisure Partner
10/10
Exceptional
18 Aug 2019
Peter
Have had an amazing time. The staff are friendly and helpful. Only problem is bar closed all day Sunday
Partner
6/10
Pleasant
16 Aug 2019
CH
The only good thing about this place is that check-in staff are friendly. The property itself looks unkempt with dirty walls in the room. On our last night, towels went missing- 2 sets became 1 set. Food was so-so. You’ll find better priced and better tasting food elsewhere. Other staff weren’t so friendly and prompt either e.g. assistance over the hotel phone.
Leisure Family
10/10
Exceptional
12 Aug 2019
RenNg
Place is Big and comfortable, enough to let u enjoy.
Leisure Friends
8/10
Excellent
11 Aug 2019
Verified traveler
The is nothing much near the hotel. You'll need to call a grab or get a taxi to head into Batu Ferringhi or Georgetown. The seaview is great, but there's quite a fair bit of trees blocking the seaview from the gym and the restaurant
Leisure Friends
6/10
Pleasant
07 Aug 2019
Verified traveler
Restaurant breakfast had a lot of choice and sea views from restaurant ver pleasant.
Staff did not sweep floor or vacuum carpet daily. Unacceptable mold in bathroom grout.
Friends_and_family Partner
8/10
Excellent
05 Aug 2019
RachelJeet
We book for 2 room and was given room 215 & 217 just right beside each other was happy about that. Very modern, clean environment, refreshing colors and the view around the hotel was fabulous.

The breakfast range was really surprising and there is a staff by the name of Vicky was very Friendly and very cheerful and helpful. Each time we go for our breakfast it is so nice to see a cheerful face to greet us. I will surly return back to this hotel.
Leisure Friends
10/10
Exceptional
01 Aug 2019
Verified traveler
Superb location and very welcoming staff. They allowed an early check-in for my family and me at no extra cost. Nice view of the sea and good service
Leisure Family
10/10
Exceptional
26 Jul 2019
Peter

A great surprise , loved every minute of 5 nights

Amazing location on one of the best beaches. Great food , obviously good chefs at very very reasonable prices. Breakfast is a thing of wonder and the lunchtime special of chicken rotisserie at 11 RMD is just magic on a plate. Can’t understand how they can produce the quality of all the food at such remarkable prices.
Partner
8/10
Excellent
02 Jul 2019
za
I like it because it was just next to the beach. The breakfast spread was nice and have lots of choices. The rooms was nice and clean too. The downside is limited parking space for guest. If you go out for dinner and come back late, it will be quite hard to find parking.
Leisure Family_with_children
8/10
Excellent
25 Jun 2019
Verified traveler
Staff not so attentive while guest ask question
Leisure Family
4/10
Poor
22 Jun 2019
Verified traveler
Not that I expected, very old and need to re-renovation to match the names. Very far from town city and nothing near by to walk around, lastly very disappointed totally.
Business Family_with_children

Location & surroundings

Mercure Penang Beach
505 Jalan Tanjung Bungah Tanjung Bungah, 505, Penang, Malaysia

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Mercure Penang Beach

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