vin
Nice place to stay, highly recommended
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Luxfort 118 Service Suites
Penang · Malaysia
118 Island Plaza Jalan Tanjong TokongView location
8.8/10Excellent80 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.6/10 8.6
Location8.0/10 8.0
Neighborhood8.2/10 8.2
Amenities8.8/10 8.8
See all ratings- Family hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Luxfort 118 Service Suites
Ideally located in the prime touristic area of Tanjung Tokong, Luxfort 118 Service Suites promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Luxfort 118 Service Suites.
Some of the well-appointed guestrooms feature television LCD/plasma screen, sofa, towels, wooden/parqueted flooring, internet access – wireless. Take a break from a long day and make use of indoor pool. For reliable service and professional staff, Luxfort 118 Service Suites caters to your needs.
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With a stay at Luxfort 118 Service Suites in George Town (Tanjung Bungah), you'll be within a 5-minute drive of Gurney Drive and Gurney Plaza. This family-friendly aparthotel is 3.8 mi (6.1 km) from KOMTAR and 6.1 mi (9.8 km) from Penang Hill.
Make yourself at home in one of the 30 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a security system
- This property is professionally cleaned
-
Minimal age
18
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Optional fees
- Airport shuttle fee: MYR 80 per vehicle (one-way)
- Futon bed fee: MYR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Malay
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Gurney Plaza
1.7 km / 1.1 mi
Straits Quay Mall
1.8 km / 1.1 mi
Penang Avatar Secret Garden
1.9 km / 1.2 mi
Gurney Paragon
2 km / 1.2 mi
One-stop Midlands Park Centre
2.2 km / 1.3 mi
Penang Adventist Hospital
2.5 km / 1.6 mi
Dhammikarama Burmese Buddhist Temple
2.6 km / 1.6 mi
Wat Chayamangkalaram
2.6 km / 1.6 mi
Pulau Tikus Market
2.7 km / 1.7 mi
Gurney Bay Park
3 km / 1.9 mi
Nattukotai Chettiar Temple
3 km / 1.9 mi
Gleneagles Penang Medical Centre
3.5 km / 2.2 mi
Gurney Drive
3.7 km / 2.3 mi
Penang Botanic Gardens
3.7 km / 2.3 mi
Arulmigu Balathandayuthapani Temple
3.8 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Wi-fi
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Smoke detector
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
Show 19 more facilities & services
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- HighchairsExtra charge
- Indoor freshwater pool: 1
- Sun loungers
- Kids’ clubExtra charge
- Game roomExtra charge
- NightclubExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Hairdressing salon
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDROOMSSTUDIO • TWO BEDROOMSSTU.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
STUDIO TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: STU.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
SUITE THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SEA VIEWSUITE • SEA VIEWSUI.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLuxfort 118 Service Suites
SUITE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Luxfort 118 Service Suites
50
reviews shown
Gerry
Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Ben
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Donna
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Verified traveler
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Jenny
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful.
Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Verified traveler
everything was okay :)
clean
friendly people,
good swimming pool....
clean
friendly people,
good swimming pool....
Rob
Good location.Amenities were good.
Reception was helpful and friendly
Reception was helpful and friendly
Chi Che
Good
Reception is really helpful & room is clean & comfortable.
Ai Ling
Routine trip home away from home.
Trip back home. Place was great as usual.
sophie
Spacious for family
Spacious room and big kitchen for 4 people stay or a small family members. Cold Storage and lots of restaurants nearby all in walkable distance. Toilet paper can have more for comfort for the tenants next time if possible . Tight security system so it’s very safe to stay there. It’s very near to go to town as well and to the quay . Overall very good experience to stay , will book the same place in future if travelling to Penang next time
T
Good value but at some price
I did not stay long enough to be able to claim that I can truly assess the quality of Luxfort 118. But long enough to note that access is a major problem for anyone with any handicaps. There were too many steps to get to and from the elevators to our car. Getting hot water was an issue because I kept forgetting that it is not \"on tap\", I had to hit the button 5 minutes before use. The place is quite far from the historical area of Georgetown.
Verified traveler
Mixed feelings
Agree with other reviewer. My room was dark and felt like a bunker. One window total and it was in bedroom facing a wall. 5th floor rooms are near pool but also have a walkway around the perimeter making it unsecure to open windows. Very limited tv options in English. I liked the location as it is more residental and a short bus ride away from major shopping but empty mall was bit creepy. Lady at checkin was very friendly and helpful.
Verified traveler
Excellent property for young children
We booked a double bed with an additional pull-out mattress for the kids, and as we've stayed here before we were upgraded to an apartment with two beds (one in the bedroom, one in the main living room). Additionally, we were given a room that was right outside the pool, which was ideal for the kids. We spent a lot of time at the pool, which has a large sunny area but also lots of shade for young children. The condition of the apartment itself was excellent, it had everything we needed. The lady that met us when we arrived (and who we've met before when we stayed) was very welcoming and helped make the stay even more enjoyable. Add in the Cold Storage in the basement that's open until 10pm, the free parking (make sure you let them know beforehand if you need to park), and it amounted to the perfect place to stay. We'll definitely stay here again next time we're in Penang.
Stefan
Very comfortable suite with a great view.
Comfortable and pleasing stay with very obliging staff. the pool was very enjoyable and clean as were all facilities.
Shane
Great value, excellent quality
We found this property to be of a great standard for the price paid.
We are a family with two young children. The main bedroom we left for the kids, so we could stay up a little later. All apartment fittings are new and are great quality.
Car parking directly underneath, along with a great supermarket. A couple of cafes for a coffee. We caught Grabs into Batu Ferringhi at night. Super easy.
Pool and spa are really clean and awesome lookout.
Staff were really friendly with great communication.
I'd highly recommend this property and we'd certainly stay again.
We are a family with two young children. The main bedroom we left for the kids, so we could stay up a little later. All apartment fittings are new and are great quality.
Car parking directly underneath, along with a great supermarket. A couple of cafes for a coffee. We caught Grabs into Batu Ferringhi at night. Super easy.
Pool and spa are really clean and awesome lookout.
Staff were really friendly with great communication.
I'd highly recommend this property and we'd certainly stay again.
Raymony
Nice & Clean.
Staff are very polite & helpful. Automatically arrange 2 booking rooms next to each other.
Bhaskaran
comfy stay.
it was good and comfy.
Alex
Nice Rooms, clean, convenience to town, but smelly
The room location is just nice to me, room are clean, but little of smelly. generally it is fair deal.
Nurshuhada
Feels like home.
Thanks to excellent service provided by front desk officer, Mdm Omera, our check-in was done quickly and smoothly. Room was excellent with huge spaces, beautiful view and wonderful cleanliness. With house appliances available such as washer, dryer and stove, it made the whole stay very homely. A plus point was the great WIFI connection.
gary
Penang Getaway
Very nice facility that was clean and secure.
Verified traveler
In terms of facilities, I can said fantastic and excellent. The only drawback is the speed of WiFi, normal surfing is okay, but not suitable for video.
Anyway will definitely come back again.
P/S: Location is strategic also, near to Tesco, Cold Storage and Gurney Shopping Mall.
Anyway will definitely come back again.
P/S: Location is strategic also, near to Tesco, Cold Storage and Gurney Shopping Mall.
Verified traveler
Excellent Service Apartment
The staffs are very helpful and friendly. Thanks Omera for the assistance throughout our stay.
This service apartment is excellent. Good location, many eateries around and safe in security. My Dad loves it's clean and beautiful swimming pool at the 5th floor.
Perfect!
This service apartment is excellent. Good location, many eateries around and safe in security. My Dad loves it's clean and beautiful swimming pool at the 5th floor.
Perfect!
Verified traveler
Great apartment, clean and helpful staff. Good location although shopping mall it's located above is almost totally deserted. Cold storage supermarket is excellent though.
Verified traveler
The hotel management is friendly & helpful.
Suggest the shower head to be removal with hose, rather than fix on the wall.
Suggest daily cleaning & mopping of the floor.
Suggest the shower head to be removal with hose, rather than fix on the wall.
Suggest daily cleaning & mopping of the floor.
Fok
Most of the shops have closed down. It is like a ghost town.
There is only a window in the bedroom. No window at living area
There is only a window in the bedroom. No window at living area
Azizi
Clean & Reasonable
It's good for short stay traveller 1-2 weeks as facilities include kitchen, washer and dryer.
Silas
Good location and amentities
Great location about 20 mins walk to Gurney Plaza, got a Cold Storage, Guardian and good Japanese restaurant, all just downstairs. Plenty of eateries nearby too and easy access to public transport. Uber is convenient and a typical trip to Gurney is just 3-4 ringgit and I booked it to the airport for about 30 ringgit.
KT
Hotel in shopping mall
It is a pleasant stay for my family. The location is near Gurney shopping center and lots of eating places too.
Tan
Good location but far from town
It is near to Gurney Drive but far from beachside and Georgetown.
Sam
Nice place which surrounds with restaurants
Nice place which surrounds with restaurants and food stalls. But a little far from Town area
Verified traveler
Convenient Hotel
Great Stay and very convenient with cold storage at downstairs
Verified traveler
Very spacious and clean room. Need improvement on the bathroom.
Verified traveler
Nice service suites
I would recommend the family suites for thoese who travel with family as it provide ample space and best thing is they provide washing machine and dryer. Anyway i think they can improve in their parking services. They should provide parking card access rather than paying the tenant cash on parking entry.
Verified traveler
Great location
Arrived by taxi had a little difficulty locating the reception as it was tucked away from main thorough fare. With 2 suitcases it was a little struggle with steps toward the lift. Otherwise all is good with excellent location and facility
lin
Excellent location & cleanliness
Although on a highly price side but very clean. Please continue to maintain good efforts.
Verified traveler
Really nice hotel has a lot of conviences
Enjoyed Penang! The people and the food are great. We had a medical visit and shopping.
Daishiny
Stay was great and i went with a family. They actually have upgrade our room to family room. I really appreicate it. It was so nice of them. I enjoyed my stay and will definetly come back to stay here again.
Verified traveler
good stay
Front desk was extremely helpful. very good, well-equipped rooms. near the beach, good location within mall and supermarket. great value. huge suite.
winnie
Pleasant stay.
Very comfortable and clean. Staff very pleasant and helpful. Parking is a breeze. Very happy I found this place. Will definitely be back.
Ms. K
Great
Great room size. Lovely receptionist. Loved having the washing and drying machines in the room. Overall it was great. Really loved it.
Wong
very nice stay
Really comfortable bed. Clean & Friendly staff.
Wong
Excellent
Room very clean, this is my 2nd time stay here.
\"I will certainly stay there again in my next trip.\"
\"I will certainly stay there again in my next trip.\"
Tan
Good and clean hotel. Will recommend to friends
Very clean hotel. Specious room. We were 5 persons stay for a night. The studio came with 1 king bed and 1 queen bed. Jason was very nice to prepare a fold-able mattress and extra blanket and pillow for us. Only disadvantage was the studio only have one washroom and 5 ladies got to q long for the washroom.
Helen
Very spacious 1 bedroom apartment, with seaviews.
This was a self-catering, fully contained 1 bedroom apartment, it was very spacious and had everything we needed for our stay. The location was very close to Gurney Plaza but we had to take a taxi there each time. There was a street 'foodcourt' close by too. The room was quiet, except every day at 5.45am and 4.45pm, right next door, there were loud Muslim prayers that went on for 2-3 minutes each time..
Lee Choo
5 Star comfort n convenience!
Its not 5 star, but staff r really nice n kind. We did not have any problem looking for the place cause they sent a nice Chinese driver to pick up all up in a normal van for RM70. For us its good enough. NOT ultimate but good enough comfort cause beds r good but only thing is that the pillows r too soft. lots of food n shopping nearby no prob w grocery too... they also offered 1st round of snacks for free! Such sweet gesture but alot of 5 stars hotel paying at such high price would charge u for those snacks!. Washer n dryer right in ur room, all channels including disney for kids! Thats awesome! Pool is small n cold, really cold... but that dont bother us!
ray
Good service apartment
Integrated shopping mall and car park. Good for families
Ng
Nice hotel with the necessary ammenities.
Check in process was fast. Early in the morning on my arrival day, their staff, Ms Dashna sms me checking with me on my arrival time. I was very impressed with this because none of the hotels I have stayed with ever done this before. Upon arrival, I immediately got the keys and Ms Dashna personally brought me up to the unit and explained on the basic ammenities and functions for the unit. Although there is no daily housekeeping, when I called for my soiled towels and floor mat to be changed, it was attended to immediately. Overall I have a very nice and pleasant stay. Thanks to the hotel staff and keep up the good work.
Arun Buriwar
Good Appartment close to Bus Stop
Luxfort 118 Service Suites are loacted at Island Plaza a good location just in front of Penang public transport Bus Stop. Siutes are well maintained and with all good amenities. You can travel comfortably by thes public transport bus for Airport as well as to all other touorist places.
Nafang
friendly owner with big and spacious rooms
We had a great stay in the apartment.The hotel staff jason offered to give us a ride from airport which is a very kind move. He even gave us the suggestions on where to go and eat. The apartment is very big, spacious, well equipment. The kitchen has everything if u wanna do some simple cooking. washing machine and dryer is a bonus. Convenient for family stay as cold storage is just found below the apartment. Love the stay in luxfort 118.
Location & surroundings
Luxfort 118 Service Suites
118 Island Plaza Jalan Tanjong Tokong, Penang, Malaysia
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Luxfort 118 Service Suites
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