Name: TownePlace Suites by Marriott St. Louis Edwardsvil
Address: 6101 Center Grove Road, Edwardsville, 62025, US

8/10

Excellent

12 Jul 2026

Eric

Breakfast was on the lower side of average. Rooms clean, full kitchen. Hotel very clean. Staff was great.

10/10

Exceptional

26 Jun 2026

Rachel

The staff was so friendly. The price was so reasonable and we were close to everything.

Family_with_children

10/10

Exceptional

17 Jun 2026

Daniel

Great accommodations

10/10

Exceptional

15 May 2026

Chris

Yes

8/10

Excellent

16 Mar 2026

alison

It was overpriced for what you get.

Pet

6/10

Pleasant

12 Mar 2026

Roxanna

Room was odd but was clean. Front desk person was helpful and I liked the water and snacks they had easily available. Breakfast concept downstairs was nice although the scrambled eggs were the powdered kind and the bacon was not edible. Fruit and cereal and juices were nice. There was a long line for waffles.

10/10

Exceptional

13 Feb 2026

Richard

Amazing

Business Self

10/10

Exceptional

01 Feb 2026

Greg

Clean Room, quiet room even with many kids in town for a tournament, room quiet on entry.

Leisure Family

10/10

Exceptional

13 Dec 2025

Stuart

The property was amazing. Loved the layout of the room and the desk than roles out, kitchenette and spacious bathroom. Only think missing was hot chocolate!

Leisure Partner

8/10

Excellent

29 Nov 2025

Samantha

Room clean. Could use an upgraded mattress for sofa bed.

10/10

Exceptional

19 Nov 2025

Korey

Greatbstay

Business

8/10

Excellent

28 Oct 2025

Donna

Friendly st a ff, clean

Leisure Friends

10/10

Exceptional

12 Oct 2025

Ryan

Overall good experience.

10/10

Exceptional

24 Aug 2025

Stacey

Fast check in, clean room

Leisure Family

10/10

Exceptional

17 Aug 2025

Frank J

Very nice, new hotel. Rooms were very clean. Breakfast was a bit small on options, but good stay overall.

Leisure Partner

2/10

Poor

10 Jun 2025

Kelly

DO NOT book here, especially if you are a person of color. They will appear to seem inclusive by allowing a person of color to mange but they will hold people to a different standard when you visit their location. My family and I arrive at this location on Friday and towards the completion of check out, they required my husband to sign a noise ordinance. We did not mind and thought it was great until we noticed the rules only applied to those who are of color. My family and I followed EVERY rule and we were happy to abide. However, we were met with a large group of those who were allowed to gather outside underneath our room and hold a party until 2am. I even reached out to the manager Mr. Williams who wanted to highlight that he was a Black man from the area and of course he believes this group was justified in their wrong doing. We have a voice recording of the front office desk saying she was even frustrated and have contacted her manager several times. Mr. Williams lied and we understand that he needs to keep his job but at what expense? The expense of allowing a family to have little to zero sleep and put in danger of having to travel the next day because his property refused to do their job? They will enforce the rules but if you are of color, they will call the police.

We did not agree with their immediate decision and said we will just file a formal complaint. The VP of operations, Mr. Cleave, then threaten to steal from us because we did not like his decision.

Leisure Family

2/10

Poor

12 May 2025

Tiana

I recently stayed at TownePlace and had a very disappointing experience at check-in that I feel needs to be addressed. I had booked three rooms in advance through a third-party site, but upon arrival, the front desk agent, Philip, only checked us in for two rooms, claiming the third room had already been checked in by someone else.

We later found out that a family member—who had arrived earlier—booked a separate room because they were told they couldn’t check in under my reservation. I asked Philip if there was any way we could access the third room. Instead of helping, he flatly said we would have to pay their current rates and that even if there was an issue with the third-party booking, it wasn’t their problem. He refused to review the confirmation numbers I had on hand and kept repeating himself in a dismissive tone.

When I asked if the reservation might be under a different name (as sometimes third-party systems split names), he continued with an attitude, saying things like, “Why would you book under a different name?” I explained that I hadn’t, but that the system may have used my maiden name for one room and my married name for another. He showed no willingness to assist or even listen properly.

After I insisted multiple times, he finally checked the system again—and confirmed the third room was under my name. Still, he said we couldn’t have it unless the person who checked in came back, despite me being the reservation holder. His tone and refusal to work with m

Family

10/10

Exceptional

31 Mar 2025

Steven

All good, very nice and clean and quiet.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Kyle

The stay was amazing, from the staff to the facilities it was an all around great stay!

Partner

10/10

Exceptional

01 Mar 2025

Robin

Friendly staff

Leisure

8/10

Excellent

16 Feb 2025

Dean

Great stay other than the TV signal didn’t work and when desk staff was notified there was no attention.

Friends_and_family Friends

10/10

Exceptional

04 Jan 2025

Jeanine

Very friendly staff, checking in and checking out was no trouble. Room was very clean, beds were comfortable. Breakfast was great, there was plenty of food.

Leisure Family

4/10

Poor

22 Dec 2024

Timothy

The property is not quiet at all. You hear constant road traffic and the walls are paper thin. Guest tvs blare all night and it sounds like a heard of elephants are in the room above you. Don’t plan to sleep if you stay here. The hotel also will not help you out at all if you book through a third party system (Expedia). Never staying here again.

Leisure Family

10/10

Exceptional

16 Nov 2024

Amy

This was hands-down, the best part of our trip outside of our reason for being there. Had issues with our rental car , etc and was quite stressed but we were greeted so wonderfully upon arriving , check in was fast and the room was fabulous!

Leisure Family

8/10

Excellent

09 Nov 2024

scott

Close to where the weddingcwas

Leisure

8/10

Excellent

06 Nov 2024

Marvin

Would stay again, very nice place!

8/10

Excellent

21 Jul 2024

Verified traveler

Great suite

Very luxurious suite with a large walk in shower. Room was well stocked with cool and dishware as well as toiletries.

Business

10/10

Exceptional

05 Jul 2024

Devin

Best day off ever

The room I stayed was amazing and I love the silence it was perfect! Love this hotel

Self

10/10

Exceptional

24 Jun 2024

Mary

The bed was SO comfortable - welcomed after a long day of driving.

Leisure Family_with_children

4/10

Poor

10 May 2024

Christine

I was so excited to stay at a Marriott however this was not a great experience. We did not have a working toilet. We were not offered a new room or a discount. But we were offered a toilet plunger. I have never had an experience like this in any hotel. The staff who greeted us was made aware and the staff on departure was made aware.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

Kathleen

Great convenient location. Room was clean and comfortable. Starbucks is right next door!

Leisure Family

10/10

Exceptional

10 Dec 2023

John

Road trip

Quick check in and stay during a road trip home. Convenient location and good service.

Friends_and_family Family

10/10

Exceptional

16 Nov 2023

Toni

What you should expect

Well priced and convenient

Friends_and_family Family

6/10

Pleasant

12 Nov 2023

Steph

Well, upon check-in on Friday afternoon 11/10, the front desk lady was sitting looking bored checked me in, didnt give info on hotel breakfast, internet or even where elevator was located. My first time there, so I thought ok no big deal. Got to room, it had full kitchen w a dishwasher! So I opened it...dirty dishes in it. Was unpacking Tried to get TV to work & couldnt, no big deal I was getting ready to meet my family so I could figure that out later. Get back to hotel around 730pm. Still cant get TV to work. Called front desk to explain what was happeneng with TV to a different girl than from check in
She tells me \"unplug everything behind it and plug it back in, it will work\". Ok I try that, nope. Didnt work. I call down again and it rang with a quick pick up of my call and immediate hang up. So I call again. She answers, I explain it didnt work, she says \"you must not have done what I told you to because that always works\" umm yes I did \"well you're not getting it fixed tonight\" umm. SoI questioned \"so I have dirty dishes in the dishwasher and a TV that doesnt work?\" She says \"that is a housekeeping problem, NOT MINE\" and hung up on me I'm in my pajamas, pissed & watched Netflix on my phone til I went to sleep. I was told the next morning \"we do not have a manager on site until Monday\" so I was totally disappointed all around with that hotel. Expensive and poor service all around. Oh and the pool area had used towels & fast food all over it.

Leisure Self

10/10

Exceptional

10 Oct 2023

Jacob

Clean and safe

Leisure Family

6/10

Pleasant

30 Sep 2023

JoAnne

This was a very nice property a year or two ago. No coffee cups in room, (1) hand towel, (1) spoon, the room was never refreshed during our stay. The staff was very nice and helpful, the breakfast was good. Good, not great.

Business Partner

2/10

Poor

20 Aug 2023

Celsey

The overall hotel was clean but staff was not helpful at all. The power went out in one of my rooms because the blow dryer blew a fuse. They couldn’t accommodate changing the rooms because I requested my rooms to be close due to having teenage kids. They wanted to move one of the rooms down 2 floors which was not happening due to my kids being in one room so they had no air, no tv and only bathroom lights. They didn’t offer a refund or a discount on the room and said they didn’t have maintenance to fix it. When I told the front desk the blow dryer blew a fuse and it was no power he also asked me what did I want him to do about it. Not a very good experience at all.

Leisure Family

4/10

Poor

03 Jul 2023

Todd

There are other hotels in the area that offer the same thing for less. We were in Edwardsville for a wedding and stayed there only because other family was there and they said the same thing. The shower floor was slippery and black mold was growing in the shower floor corners.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Verified traveler

Great night

We enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

Mark

Quiet, clean, spacious and comfortable.

Very nice and comfortable room. Very spacious with dining table and small kitchen. We really liked having the dining table after eating in restaurants for over a week it was nice to have a quiet dinner at a table. Room was very quiet even though we were right by elevators. Plenty of good breakfast options.

Friends_and_family Family

10/10

Exceptional

26 Jun 2023

Melissa

The property was clean, well lit and the staff was lovely. We enjoyed our stay!

Leisure Family

10/10

Exceptional

17 Jun 2023

Erica

Great hotel.

Leisure Family_with_children

10/10

Exceptional

05 May 2023

Daniel

Keep being awesome!

Great stay.

Business

10/10

Exceptional

04 Feb 2023

Lisa

I liked the salt water pool.

Leisure Partner

8/10

Excellent

27 Dec 2022

Laura

Very nice hotel. Room had everything I needed. Kitchenette well-stocked. TV guide would have been helpful.

Leisure Self

8/10

Excellent

17 Dec 2022

LaDonna

Very Clean

We had a great time. Breakfast was good. The room was nice. The T.V. was in a weird area hard to watch while in bed. But overall great experince.

Friends_and_family Family

10/10

Exceptional

01 Dec 2022

KAMILAH

It was great.... very clean everybody was friendly....I will always book here when Im in town

Friends_and_family Family

6/10

Pleasant

08 Nov 2022

Misty

Floors and counter tops were not cleaned properly. The linens were clean but there was cat litter on the floor and the counter top in the kitchen area needed to be wiped down. Overall the people were friendly and the place was in a good location. Would stay again.

Leisure Family

10/10

Exceptional

16 Oct 2022

Jeff

Excellent stay

Leisure Family

10/10

Exceptional

15 Aug 2022

Jason

Good family stay

Very nice rooms. Hotel was very nice too. Pool was a bit small but the family enjoyed it.

Friends_and_family Family

8/10

Excellent

05 Jul 2022

Alexias

Will stay again!

Clean, welcoming and easy to find help. Did request extra blankets and pillows which I didn’t receive, but when I asked at the hotel, very friendly and accommodating. Will stay again.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

john

Awesome hotel/condo.

I’ve stayed here off and on for 3 months. It’s a really nice hotel. Super clean and an awesome staff. It’s just like staying in a condo. Full amenities. Within walking distance to a bunch of stuff including restaurants and SIUE campus.

Business

8/10

Excellent

26 Jun 2022

Verified traveler

Right-wing Hotel

Reception television played Fox News 24/7 which spews right-wing propaganda. This is highly offensive and should be banned by Marriott. Neutral news or other stations would be a better solution.

Hotel is in a good location near services and restaurants. Room was clean. My pet peeve is there was no duvet cover - only double sheets, so inevitably, one wakes up touching the comforter that isn’t changed every every stay. Seems very unhygienic.

Friends_and_family Family

2/10

Poor

20 Jun 2022

Tammy

Bad Communication

Paid for room through Hotels.com and when guests arrived, the clerk stated the room payment was decline. That was not the issue, the issue was with Hotels.com and my guests thought based on the clerk that it was my payment that did not go through. How embarrassing. My guests were also not made aware that the payment problem was with Hotels.com and never gave them a recommendation to call them. My guests ended up having to leave and drive 4.5 hours home at 1:30am....

Friends_and_family Family

10/10

Exceptional

09 Jun 2022

Suzanne

Huge Suite

Our suite was very comfortable. The kitchen items were kind of sparse, but we made due with our one glass. The beds were very comfortable and the AC was excellent.

Friends_and_family Friends

8/10

Excellent

21 Feb 2022

Paula

Rooms were nice and updated but bathroom was a little unclean, shower curtain had mold.

Friends_and_family Family

10/10

Exceptional

20 Jan 2022

Erica

I liked the accessibility to the campus and other stores; however, parking in front seemed limited, especially when returning in the evening by oneself.

Leisure Self

4/10

Poor

24 Dec 2021

Michael

This room was too expensive...

Business

10/10

Exceptional

03 Dec 2021

Amber

Business Trip

I had a wonderful stay. The property was beautiful the room was very nice and a such a comfortable bed. The breakfast was great. I recommend

Business

10/10

Exceptional

05 Sep 2021

Kelsey

Super new. Very clean and the rooms had nice sized fridges and other accommodations

Partner

10/10

Exceptional

25 Aug 2021

Emily

The place was very clean and staff very polite and welcoming. I would definitely stay here again.

Business Self

8/10

Excellent

05 Aug 2021

Verified traveler

Location was great clean area.

Leisure Family_with_children

8/10

Excellent

04 Aug 2021

Verified traveler

Disappointed in breakfast (pre-fab microwaved eggs and pepperoni-size “very thin” Canadian bacon). Some hotels still have fresh cooked food. Other than that, hotel facility was new and clean.

Leisure Family

6/10

Pleasant

04 Jun 2021

Verified traveler

Did not know when booking that the pool was still closed and they weren’t doing breakfast, only grab and go. There was a patio and fire pit but it was hogged by a group of nurses playing Inappropriate music every night we were there.

Friends_and_family Family

10/10

Exceptional

03 Jun 2021

Deawndra

Very nice hotel and staff. Will definitely stay at again when traveling to visit family next time!

Friends_and_family Family

10/10

Exceptional

22 May 2021

Verified traveler

Friendly staff

Business_and_leisure Family

10/10

Exceptional

05 Apr 2021

Julius

Visiting my daughter in college

Friends_and_family Family

10/10

Exceptional

22 Feb 2021

Nannette

Good service. Pet friendly with $50. Fee
Lots of space in room for traveling with furry friends! Beds could be firmer!

Friends_and_family Family

10/10

Exceptional

16 Feb 2021

Stephen

Weststar Trip

Stay was good, the staff was very nice and friendly. Keep up the good work.

Business

10/10

Exceptional

24 Jan 2021

Teri

Great place

Fantastic place and location !!! Would definitely stay again !

Business

10/10

Exceptional

29 Dec 2020

Lisa

Check in was quick and easy. We got our preference of floor. Kitchenette was a great option for us. Our room was new and clean. TV size and location was great for football viewing; we could watch from the couch or bed easily. Bathroom was good size with a spacious shower. We will stay here again next time we visit the area!

Friends_and_family Family

10/10

Exceptional

15 Dec 2020

michelle

This is the best hotel we have ever stayed in and it was a great price!

Leisure Pet

10/10

Exceptional

24 Nov 2020

Leslie

Top notch hotel

One of the best hotels I’ve stayed at! Amazing staff and beautiful hotel.

Friends_and_family Family

10/10

Exceptional

03 Sep 2020

Shinea

5 stars for TownePlace Edwardsville!

My fiance and I really enjoyed our stay at TownePlace Edwardsville. The service was excellent and so was the price! The hotel felt like our home away from home. I definitely recommend staying here.

Partner

10/10

Exceptional

31 Aug 2020

Shanta

Nice and clean. Staff was very friendly. I would definitely stay here again.

Leisure Family