Name: Days Inn by Wyndham Collinsville
Address: 12 Commerce Drive, Collinsville, 62234, US

2/10

Poor

28 Jul 2026

Dewayne

The room was clean.. that’s the good part.. there was no bathroom fan, bathroom door would stick and had to push to up or close it, elevator was broken, a/c unit would not get cold, tv only allowed 5 channels. We ended up canceling our additional day due to the condition of the hotel. Never again will I chose this location.

2/10

Poor

27 Jul 2026

Gerald

The property get a 1 out of 5. When we arrived we were told the elevator didn’t work was told our room was on the 3rd floor and only after I questioned that he found a room on 2. After we drugged our stuff to the room at 10 pm we pretty much jumped in bed because we were tired. When I got up in the morning did I truly see what we got. The AC was leaking water on the floor the molding around the outside wall was loose with appeared to be mold. The shower drained slow. Thank goodness it was only for 1 night. If I thought complaining or asking for a refund was worth it I would. But choose to just get in our car and went 400 miles to home. A real bad experience

2/10

Poor

27 Jul 2026

John

The elevator was out of service. Was told it would be fixed over night. Never worked the three days I was there. House keeping never serviced my room. NEVER. I asked at the front desk to have the room cleaned. No action. Picked up my own towels at the front desk Saturday morning. House keeping removed them from my room while I was gone. The hotel shut off my pass card over night before I could check out. I don't want to be racist, But I am fed up with dealing with hotel staff that think nodding their head and smiling resolves a complaint from a guest. This is another bad experience I've had with this hotel chain this year. If they are trying to drive away their customer base, they have found a way to fast track their own failure as a business. And don't get me start on the garage sale chairs they had in the room. The ones in my room, by style and condition must have been 60 years old and completely worn out.

10/10

Exceptional

22 Jul 2026

Caitlyn

staff was amazing, room was nice and clean. AC ran PERFECT.

6/10

Pleasant

19 Jul 2026

Steven

Very limited breakfast options. Nonsense pool closure. Elevator may need maintenance.

Partner

6/10

Pleasant

17 Jul 2026

Michael

No frills, affordable, convenient location.

Partner

10/10

Exceptional

05 Jul 2026

Josephus

Good clean area

Self

8/10

Excellent

28 Jun 2026

Jerry

Good stay, clean hotel, skimpy breakfast.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Dolores

Clean room

Partner

10/10

Exceptional

16 Jun 2026

DARYLE

The best hotel I have stayed in recently

8/10

Excellent

13 Jun 2026

James J

Helpful and friendly staff. Pool was not available but it hotel had stated that from the beginning. It would have been nice to have the pool open.

Partner

4/10

Poor

10 Jun 2026

Sheryl

DO. NOT. STAY. HERE. Day one, we were out of our room from 7:30am to 9pm. They picked up ALL of our towels, but did not replace ANY of them. When we went to the desk to inquire, we were told the clerk needed to call the manager. What? To get some towels (that they took). We were treated like we were thieves. We were told that they hadn’t replaced the towels because we were resting. WTH? We weren’t even in the room all day. No other room service or anything; no bed made, sweeping, nothing. Day two, we were out of the room from 8:30am to 8pm. No one even came into the room. No new towels, no bed made, no cleaning of any sort. Once again, when we went to the front desk to inquire we were told that they would have to call the manager. ?? Again, we had to ask for clean towels. We were told that none of the staff showed up that day. Day three, we finally got our room cleaned, after contacting the front desk. Very poorly run hotel. There are plenty of other options for accommodations nearby. Also, the only amenity is a very small pool, which is out or order, and we were told it will soon be filled in. The only positive is that the hotel is located close to restaurants, a major highway, and Walmart. Choose wisely!!

Partner

6/10

Pleasant

08 Jun 2026

Nichole

There is definitely some maintenance and updating that needs to be done with things falling apart, old, and not in good shape at all. Outlets/plugs didn't work. The breakfast was terrible. Hardly anything at all and especially any grab and go options for our early morning competition. Pool was not available during our stay either, we received an email after booking.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Michael

The staff were great and that’s about it for this hotel. It just needs a big update with fixing the basics. The pool is out of order. The AC in the room didn’t work. The shower had a hole drilled in it (weird). The beds were decent BUT the pillows had no fill in them.

10/10

Exceptional

01 Jun 2026

Albert

Place was clean and quiet

Partner

6/10

Pleasant

30 May 2026

Greg

We were put in a pet friendly room. The room smelled like it as well. We did not bring our pet. The pillows were half the size of regular pillows. Pubic hair on supposed clean towels. Pool was closed. The breakfast in the morning was sparse. Better than motel 8 across the parking lot. Safe space to stay.

Family_with_children

6/10

Pleasant

29 May 2026

steve

Hotel was pretty basic. Pool was out of service. Staff was friendly. Room clean but floor was tacky. Limited breakfast. Quiet location with food options. Good price.

Partner

10/10

Exceptional

25 May 2026

Rene

The room was very clean. The mattres and pillows are very comfort.

Partner

10/10

Exceptional

23 May 2026

Joy Anne

Decent room overnight

10/10

Exceptional

22 May 2026

Talib

Everything was great for the price. Staff was very helpful and nice.

Partner

8/10

Excellent

17 May 2026

Tiffany

Clean, friendly staff. Helpful

Partner

8/10

Excellent

11 May 2026

Tiffany

Clean and friendly staff

8/10

Excellent

10 May 2026

Trenna

Everything was fine. It was great for me being close to the convention center.

Self

8/10

Excellent

08 May 2026

Candice

The rooms for pet owners were large and clean

Pet

8/10

Excellent

04 May 2026

Donnie

The handicap bathroom was hard to use and slick.

Partner

8/10

Excellent

01 May 2026

Sharon

The pool was closed. We were told that it wouldn’t be open for maybe an extended time. The room was clean. The check in was fast.

Partner

8/10

Excellent

29 Apr 2026

Jose

Y

10/10

Exceptional

25 Apr 2026

Mohamed

Nice and clean and stuff are friendly

6/10

Pleasant

23 Apr 2026

Katarzyna

Located by other hotels, close to businesses and the highway, well lit parking, room was clean, for breakfast was only coffee, tea, bread, bagels, yogurt and two kinds of cereal, but for a one night stay it was an affordable and convenient option.

8/10

Excellent

21 Apr 2026

Vicki

The pool was out of service. The microwave wasn't plugged in & the cord didnt reavh an outlet. There were not enough outlets in the room. Otherwise it was all good

Self

10/10

Exceptional

19 Apr 2026

Clarissa

Exactly as I was expecting

Family_with_children

10/10

Exceptional

18 Apr 2026

Peter

It was refreshing to find the staff to be native English speaking.
Everything was better than expected.

Self

6/10

Pleasant

18 Apr 2026

Jane

Adequate

Self

4/10

Poor

12 Apr 2026

Dustin

Pool didn’t work and hasn’t for over a year, no gym, breakfast was bagels, apples, cereal. 👎, the tv had been keyed to heck and so had the floor.

4/10

Poor

12 Apr 2026

Sandy

Ac/htg unit needs to addressed quickly parking felt safe. The property does not live up to a Wyndham property at all

Family

6/10

Pleasant

09 Apr 2026

Wendy

The room was clean, bathroom needed a remodel. Hole in shower wall- toilet didn’t flush properly- fan loud. Breakfast was more of a grab and go - not much to offer. Good location- right off interstate - 15 min to downtown St Louis. Pool looked great but said it was out of service. Overall served its purpose for driving thru area.

Family

10/10

Exceptional

27 Mar 2026

Larry

Yes

10/10

Exceptional

26 Mar 2026

Michelle

For the most part when we travel, we are looking for a clean and safe place to sleep. I do not need a fancy facility with a beautiful pool and outstanding breakfast spread. This was definitely not a fancy hotel, but it was what we needed and served our purpose. The mgt at the Days Inn was friendly and courteous, and we had everything we needed to be comfortable. The location in Collinsville was great.

Partner

2/10

Poor

24 Mar 2026

Kyle

Pool was closed which was the whole point of staying there. Breakfast was barely a breakfast.

6/10

Pleasant

15 Mar 2026

Susan

The pool wasn't open and the continental breakfast was ok.

6/10

Pleasant

14 Mar 2026

Abner

Guest on third floor walking so loud that he woke us at 2AM. Breakfast was basic…

6/10

Pleasant

15 Feb 2026

Matthew

The staff were pleasant, but when checked in all that was told to us was where to park and the location of our room, nothing about breakfast. There was no info in the hotel room that went over this either so we had to ask. The hotel itself was updated, but could use a little work on room cleaning as walking on the floors kept dragging particles into our beds from our feet. Also, one of our \"clean\" washclothes had small black hairs all over it. I'm not sure if that came from where it was folded and layed out or where I had placed it in the shower (thankfully I saw it before use). That all being said, the hotel was what we expected for the price and the update made it better than when we stayed a couple years ago. The location is perfect for the convention center and it was a totally fine hotel for a 1 night stay.

Family

4/10

Poor

11 Feb 2026

Rajashekhar

Stinky lobby and breakfast area

Friends_and_family Family

2/10

Poor

08 Feb 2026

Cynthia

They put us in room 103. Room on first floor next to the elevator. Up until 2am - every person that checked in - pulled their luggage cart down the hall over hump into the elevator.
The room smelled like smoke and the heat/air unit sounded like a chain saw starting- every time it turned on!
Apparently- there was some type of sports team that checked in - sounded like elephants doing jumping jacks- above us!
Our granddaughter had a dance competition- long day, 14 hours- and we got maybe 3 hours of sleep!!!

Leisure Family

10/10

Exceptional

30 Jan 2026

Larry

Room was fine! So was maid service!

8/10

Excellent

07 Jan 2026

kimberly

All was good

Leisure Family

10/10

Exceptional

01 Jan 2026

Chrissy

Very basic hotel, but the front desk was very kind when I needed some items and brought them to me as she said,\" I can see you are tired from your travels,\" which I was after a 13 hr drive—clean, perfect for an overnight driving trip.

10/10

Exceptional

22 Dec 2025

Milind

All is well

Friends_and_family Family

2/10

Poor

20 Dec 2025

Monica

There was dog poop in our room behind the door! Dog poop!

Breakfast was extremely limited. White bread, wheat bread, plain bagels and NO toaster.

Motel old and very dated. Would not stay there again.

Leisure Family

6/10

Pleasant

13 Dec 2025

Shannon

Was kinda loud, breakfast was minimal

Leisure Self

10/10

Exceptional

12 Dec 2025

Robert

My dog loved it. Great staff !!!

Leisure Pet

10/10

Exceptional

09 Dec 2025

DAWN

Customer service and cleanliness was top notch

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

DAWN

Clean rooms, comfortable beds, spacious rooms all at a great price! Breakfast was definitely minimal but they were going through construction, which made the lobby a little dusty as expected. Pool was not working due to replacing a handicap chair but I was notified via email before my stay. Customer service was excellent. Already booked for same event next year!

10/10

Exceptional

01 Dec 2025

Kahdafi

Room was clean

10/10

Exceptional

25 Nov 2025

Heather

Pool was closed for the season.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2025

Caren

squeaky, extremely squeaky bed frame...noisy neighbors,

Business_and_leisure Self

10/10

Exceptional

18 Nov 2025

Dawn

Hotel was very clean. It was nice to be able to bring our dog and we were able to put her in her kennel in our room and go next door to eat dinner. Staff was very nice.

Leisure Pet

10/10

Exceptional

17 Nov 2025

Diana

Clean room

4/10

Poor

14 Nov 2025

Samuel

The room had a bug in it and plus my friend fell and bust his face on the flower

Friends_and_family Family

4/10

Poor

14 Nov 2025

Abigail

We came to town for a cheer competition. First we noticed the pool was out of order. After a long day of competitive cheer we thought the pool would be a good way to unwind for the night. Next we get to our room. Stained bed linens and the floor being so dirty that the children’s feet were black.

6/10

Pleasant

31 Oct 2025

Mark

Staff was great room needing some fresh paint and clean up. Need a better breakfast. Oh and the heater made a lot of noise there is somthing wrong with it.

Business Self

8/10

Excellent

29 Oct 2025

Tara

The room was clean and the area was quiet.

Leisure Partner

8/10

Excellent

28 Oct 2025

Jennifer

The night staff was super nice and helpful! Check in was easy. The room was nice, no weird smells, TV, wifi and air unit were all good. The walls in the bathroom and sink area, light switches, hair dryer and remote could have used a good cleaning. So i took one star awya.

Business_and_leisure Pet

10/10

Exceptional

20 Oct 2025

Ma Victoria

Glad to have rooms on the ground floor, which were near the side exit of the hotel. The cornfields behind the hotel
are great for quirky pictures!

Leisure Family

10/10

Exceptional

16 Oct 2025

Ken

The breakfast wasn't very diabetic friendly. But if you like carbs it's a solid one. Room was clean everything else was nice.

Self

8/10

Excellent

14 Oct 2025

Shirley

Loved the room size.

Leisure Family

8/10

Excellent

10 Oct 2025

Gilbert

Did not eat at the free breakfast.

Business

10/10

Exceptional

05 Oct 2025

David

The air-conditioning was unobtrusive. But the floor was a bit dusty. An additional mopping or scrubbing would help.

Business

4/10

Poor

04 Oct 2025

Juan

…

10/10

Exceptional

02 Oct 2025

April

Comfortable beds, clean rooms and staff was very friendly and helpful

Leisure Family

10/10

Exceptional

30 Sep 2025

Angela

Good AC, breakfast good.

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Kyle

Blankets and pillow cases were visibly stained (makeup and dirt). I asked for new ones, and they handed me freshly washed ones (still warm from the laundry) that also had visible stains. My daughter was distressed about it, I told her they were clean, even though they were dirty. All that said, *every* worker I came across was SO friendly and willing to help us, they were truly outstanding, and doing the best with what they are able to offer. I think it is just a corporate/regional choice to keep linens in rotation even when they have stains that won’t come out. Also thought it was funny that the pillows were square shaped: Looking closer, we saw they were regular sized, but they were so floppy and worn out that they had to be folded in half in order to feel like a pillow at all. We asked for new ones, (and again the staff were SO friendly and eager to help) but all they had to give were more floppy ones). I suspect it’s also a corporate/regional choice to keep things in rotation a little longer, make them last. I get it, times are tough for all of us, but we’ll pay a little more to stay somewhere else in the future.

Leisure Family

8/10

Excellent

28 Sep 2025

Claire

Nice hotel and convenient for what we needed

4/10

Poor

27 Sep 2025

sean

I did not like how we were told there would be a cot but wasnt. Pillows were small.

Leisure Family

10/10

Exceptional

26 Sep 2025

Alexis

Very clean, and staff was very helpful! Enjoyed this hotel.

10/10

Exceptional

25 Sep 2025

josue

Clean room and staff was friendly, breakfast could improve but I was in for a late breakfast. Also online it advertised as pool open but it’s actually not open to guests at this time 9/25

Business Self

10/10

Exceptional

15 Sep 2025

Bernard G

Greeted by smiling, compassionate, courteous, polite and knowledgeable desk clerk. For breakfast there was no meat or eggs.

Leisure Partner

6/10

Pleasant

05 Sep 2025

Lynda

Won't go Back

The first room smelled of smoke but they moved us to a new room which was very clean. The only problem was the towels stunk. Also, the beds were comfortable but there wasn't any chairs in the room, no toiletries except soap. Refrigerator and microwave worked. They advertise a pool, which looks very nice, but it was out of order due to the city shutting down because it didn't have handicap capabilities.

Friends_and_family Friends

4/10

Poor

05 Sep 2025

Senthil Rajapandian

Price is ok but there was no basic items, no floor mats even in the rest room.

8/10

Excellent

02 Sep 2025

Danny

Nice place, really poor breakfast

2/10

Poor

31 Aug 2025

Mary

Creepy hole in shower wall around hip level. Door didn’t feel secure when locked. Front desk person laughed in my face. Said we paid too much. Place was falling apart. No shampoo.

2/10

Poor

18 Aug 2025

Lara

We were billed twice for deposit on each room. One smelled like cigarettes, the other was filthy. The pillows were small and felt like cotton balls. The bathroom was dirty and the water pressure was poor.

Leisure Family

4/10

Poor

15 Aug 2025

Kailey

Unfortunately we were underwhelmed with this property. When we arrived we were surprised that the pool was out of advertised.
When I inquired about it to the staff they said that they took it off their amenity list but the pool is still listed in their images which is confusing.
Our hotel room was definitely run down, broken office chair, missing remote for the TV, chipped paint and scratches all over the room, almost looks like dog scratches.
Something to keep in mind, the breakfast offered was minimal.
Unfortunately we would not return.

Business_and_leisure Family_with_children

2/10

Poor

12 Aug 2025

Latrice

I didn’t get the room I paid for & I seen bugs in my room

8/10

Excellent

11 Aug 2025

Christie

The property was very clean with towels and supplies well stocked. However, we had a problem with the window shade and a question about the wifi, but the labels on the room phone were gone and we had no idea how to call the front desk. The breakfast was minimal and the area was not well attended for cleanliness. We enjoyed the italian restaurant next door.

6/10

Pleasant

10 Aug 2025

Kaila

This hotel is decent, you can see that the building is old and needs some maintenance, the floor creaks when walking and our shower handle kept falling off. Only has a pump with shampoo/conditioner so be sure to bring body wash. The bed was soft but very noisy when moving around, the pillows were small. All in all not a terrible hotel but could use some updating.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Michelle

It was clean and bed was comfortable, restaurants close by

Leisure Partner

6/10

Pleasant

31 Jul 2025

John

The staff was nice and the price was good. The motel looked old and weathered the pool was broken.

Leisure Family

4/10

Poor

29 Jul 2025

Jack

Cereal and white bread ONLY breakfast option. Sad!

10/10

Exceptional

22 Jul 2025

Sandra

Convenient to highway. Location to the venue was within walking distance. Many restaurant options.
The staff was very friendly. The only negative was pool not being opened, but things happen.

Leisure Friends

6/10

Pleasant

21 Jul 2025

Cheryl

Clean

Leisure Self

10/10

Exceptional

20 Jul 2025

Keith

I loved it

6/10

Pleasant

19 Jul 2025

Angela

The property was clean.
It is probably one of the most uninviting hotels I've stayed at.

Leisure Self

6/10

Pleasant

18 Jul 2025

James and Jennifer

Hotel room was just alright. Breakfast was lacking but minimally there. One attendant was nice the other acted like she didn’t care.

6/10

Pleasant

17 Jul 2025

Missy

My only complaints are there was no pool and it was one of the reasons we booked the stay there and the staff wasn’t friendly or helpful with getting refund or a transfer , and also all vending machines need repair or upgrading spent 10$ in vending and all the buttons were giving random drinks instead of what was selected

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Nancy

Comfortable stay

Absolutely comfortable stay. Room was well air conditioned & clean.
The pool indicated as out of order but was filled with water and appeared clean.
The breakfast is continental. Coffee, green tea, plain bagels,cream cheese, wheaten/white bread, Dannon yogurt, Quaker Oats packets in varied flavors. Orange/apple juices , apples only.

Friends_and_family Friends

8/10

Excellent

15 Jul 2025

Jaime Israel

The hotel was fine, only the carpets in the hallway were a bit old, the rooms were clean, but they only cleaned once a week, which was very bad, and the breakfast on the first day was very scarce, there was only bread and a little cereal and coffee.

Business Friends

6/10

Pleasant

13 Jul 2025

Chaz

Stephanie the night time clerk on fridays And Saturdays was the best thing about this trip . When we booked we was told the property had full breakfast and access to the pool when we arrived the pools closed for repairs and they only offer toast fruit oatmeal and cereal for breakfast that started a few weeks ago . We stuck it out but def won’t be back to this location .

Leisure Family

10/10

Exceptional

13 Jul 2025

Candace

More fruit with breakfast would be lovely.

Leisure Friends

2/10

Poor

12 Jul 2025

Sallie

It is not updated they show you an updated room but the hotel is very old and not clean. The room they attempted to give me smelled. I was unable to stay because of the conditions. They also make a copy of your ID which is odd I would not recommend but if you have to I’m sorry.

Business Self