Name: Baymont By Wyndham O'Fallon St. Louis Area
Address: 1320 Park Plaza Drive, Ofallon, 62269, US

2/10

Poor

23 Jul 2026

Faith

Floor was wet beds were wet unclean bugs in room asked for refund were denied were several other people with similar issues asking for refunds we didn't stay there and just left

6/10

Pleasant

17 Jul 2026

MAJMIRA

The AC too loud. The light in the bedroom is not working. The room not clean

Partner

10/10

Exceptional

13 Jul 2026

Martin

Every thing was good and breakfast was good

8/10

Excellent

28 Jun 2026

Delorean

Staff was very helpful and fast

Family_with_children

8/10

Excellent

28 Jun 2026

Jeffrey

Facilities definitely need a little tender loving care and attention to detail.

Self

6/10

Pleasant

23 Jun 2026

NATISHA

It was an ok hotel and served the purpose. The staff was very helpful and pleasant, though.

6/10

Pleasant

18 Jun 2026

Michele

My nonsmoking room was clean, but it smelled like smoke. Same for the hallways and elevator. In addition, the deadbolt lock on my door was broken. Carpet in room was worn, as well as scratches on the bathroom door. Check in/check out was easy. I will not be staying here again…

Partner

6/10

Pleasant

13 Jun 2026

Tyler

Room was clean but smelled badly of smoke. We were booked in a non-smoking.

Family_with_children

2/10

Poor

09 Jun 2026

Vicki

The property was terrible. Bed was nasty with someone hair all over what was supposed to be clean linen. Floors covered in pet hair. Room smelled awful. Requested that they reverse my payment back to my card. They didn’t reverse my payment had to call credit card company to stop payment.

2/10

Poor

07 Jun 2026

Graciela

Last minute stopped only thing we could find and very disappointed after what we paid. Had very bad odor then walked to elevator and there was beer cans. Not cleaned then the worst when we got to the room the covers had a huge yellow stain.

Partner

6/10

Pleasant

07 Jun 2026

William

This hotel experience is kind of unique. The room itself was very clean, and even though the bed had a discerning popping noise it was quite comfortable. The office chair inside the room was broken and could not be raised or lowered. When I turned it upside down to see if I could fix it, the bottom half fell out. The refrigerator was not lighted. So if you were trying to get a drink you had to feel your way around. The shower was nice enough but not handicapped friendly. I was able to get my shower chair inside the stall and close the door, but I had to sit sideways. The couch was too low to the ground and I did not sit in it for fear of not being able to get back up. The property itself was surrounded by homeless people, so in my wife’s case, taking a walk was precarious. Breakfast was really good. The staff however, seemed to be non-existent. I don’t know what happened to the TV remote but it was Jerry-rigged something fierce. Probably won’t stop here again.

4/10

Poor

07 Jun 2026

Bryan

Our room was clean but the bathroom had mold all in the shower. Nasty!!!! Air conditioning worked off and on all night (it’s middle of June). Overall, won’t be staying here again.

Friends_and_family Family

4/10

Poor

06 Jun 2026

Matthew

Positive the room was mostly clean and bed was comfortable. There was mold in the shower. Bathroom floor smelled lime piss. The elevator floor had liquid stains that remained for the three days I was there. There was a homeless guy hanging out in the lobby and sleeping on the boarders of the property.

Self

4/10

Poor

01 Jun 2026

Serri

The room was not clean at all, beds were made but even they had dirt crumbs on them… the AC unit was completely torn apart. There was still trash from previous people on the counter beside the sink…
The TV didn’t work, there was no connection and idk what was sticky on it and the remote. Won’t stay here again. Thankful it was a one night deal but I think would have feel better popping open my rooftop tent in the walmart parking lot in downtown St.Louis than stay here again…

Friends_and_family Family

2/10

Poor

19 May 2026

Stace E.

We had a poor experience. Our TV did not work. The shower was broken and taped with electrical tape. The toilet leaked. The rooms smelled musty. The breakfast area was dirty. This was a horrible experience.

Family

2/10

Poor

16 May 2026

Tor

Clean room, shower shouldn’t have mold or rust, staff shouldn’t have a attitude, room shouldn’t smell like mold or must

Partner

6/10

Pleasant

15 May 2026

Karen

Room was clean but outdated. Breakfast, was not stocked at all. Had to ask for spoons and forks. No coffee, had to wait for it to be made. If your looking for a good breakfast this might not be your place. If your looking for a place to lay your head is fine.

Partner

8/10

Excellent

25 Apr 2026

Jolene

Toilet in room 104 runs intermittently. I reported it when we checked in and nothing was done to fix it. I reported again when we checked out.

Friends

8/10

Excellent

23 Apr 2026

Ronald

The only problem. We had the shower barely put any water out. Tub water pressure was great. This reason we will not return.

Family_with_children

6/10

Pleasant

13 Apr 2026

Bruce

Air conditioning was great
Room was clean

6/10

Pleasant

12 Apr 2026

Tyler

Room was very clean, breakfast was good. My only complaint is the AC did not work very well. I had it down to 65 and it was still very hot in the room. Other than that it was a pleasant stay.

Family

10/10

Exceptional

06 Apr 2026

JIhad

N/A

2/10

Poor

30 Mar 2026

Jennifer

This property should be advertised as an extended stay property. People actually live at this site. There were abandoned cars in the parking lot. The furniture was worn. The towels were stained. The refrigerator froze beverages.

Partner

6/10

Pleasant

30 Mar 2026

Autumn

Toilet ran all night. Stopper in water tank didnt seal properly.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

STACEY

No water fountain.

Partner

2/10

Poor

23 Mar 2026

Shonda

The building was in poor on the outside and inside. The mats were disgustingly soiled. The ice machine was disgusting no way ice could be used from there for customers. It was so nasty. The first room I was given was on the first floor it wasn’t cleaned it had what looked to me dried vomit or something very gross. The bathroom was not clean mold was throughout the entire building and in both of the rooms I went to . I would have left if I hadn’t already paid my money and made reservations online. It’s a shame that we as customers pay 300.00 dollars for filth . It’s not right. The pictures were very deceptive. It looked nothing like the pictures at all. The microwave in my room was molded and deplorable inside with an odor like that of a decayed body. I have stayed In Baymont Inn before have never experienced such a thing. I was charged a deposit for what . This hotel is terrible. I should be refunded all of my money.

Friends_and_family Family

4/10

Poor

14 Mar 2026

December

Found a roach in room would not refund remaining unused night stay

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Aryn

Stayed 5 nights: 1st night, after driving 8 hours, realized the TV was not working due to a very obvious faulty hook-up cable situation, which I offered to fix myself as it was an easy fix & I was ready for Golden Girls & sleep. Went to speak to the lady, sitting on the lounge area couch on her phone, who informed me there was nothing anyone could do & put a work order in to be fixed the next day. I had just booked the room online, knew there were vacancies, & asked if we could just do a quick cable swap-out for the night, which I can do efficiently, was told there were no empty rooms or that had the same TV, & again, “nothing that could be done tonight.” Cool, thanks. She was very nice though, & I’m still wondering why she was there alone by herself at night with unlocked front doors, & why wasn’t any extra functional back-up equipment available at all? It was resolved the next day around 1:30ish. Zero housekeeping services at all during the stay, had to go down to request clean towels & a small bottle of shampoo, full sizes provided in the showers were & remained empty. Noticed on the 3rd day that some guests were leaving their tied-up trash bags outside their doors to be picked up eventually, causing a musty smell that was made a little better by the aroma of the ole devil’s lettuce skipping down the hall. Owners/staff were all very friendly but service was mediocre at best. I’d stay again if it was only for a night or 2.

Self

8/10

Excellent

28 Feb 2026

Erica

Room was clean and nice. Breakfast was good it was (eggs,sausage, waffles, cereal and bagels) The staff was great and helpful. Good room for the price.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Gloria

Our toilet was broken and had to be fixed immediately upon walking in. We were questioned about asking for an extra blanket. The staff was ok but passive.

Leisure Family

6/10

Pleasant

09 Feb 2026

Allen

The staff was good. The room needs to be updated. Stains on the flooring and sofa. The rooms temp would not adjust and it was really hot. There is a non plesant smell in the hall ways.

Business Self

4/10

Poor

31 Jan 2026

emric

Requested a king bed got two full sized beds no tissue in the bathroom

2/10

Poor

26 Jan 2026

Alberto

Staff barely spoke English. I was in room 304. The carpet had a rusted nail poking out which I scraped my foot on. I was able to take photos of the nail on the floor but when the handyman removed it he refused to let me take another picture. No management on sight and no response from the email.

Business

4/10

Poor

25 Jan 2026

Elaine

Facility ran out of coffee. Dirty. Toilet broke.

2/10

Poor

18 Jan 2026

Timothy

.

Business

2/10

Poor

08 Jan 2026

Angie

The room was dirty, hadn't been cleaned.

Leisure Partner

10/10

Exceptional

02 Jan 2026

James

For the money it was a great

10/10

Exceptional

28 Dec 2025

James

Nice room good price

4/10

Poor

28 Dec 2025

Mary

When I checked in, the host was also on the phone; I couldn't tell when he was talking to me or the person on the phone. I recommend communicating with one person at a time.

My room needed a couple of towels, but I checked in at 3, which is the earliest check in starts, so housekeeping was still catching up with the laundry.

The AC/ heating unit worked well and was relatively quiet, and the bed was comfortable.

The refrigerator was clean and worked well.

The sink needs a new faucet or something to keep the water from spraying.

The shower head had mold growing in it, which was unpleasant. I cleaned it the best I could, but that should not happen. It takes days or weeks for mold to accumulate on something like that. I don't know how no one caught that. There was also mold at the bottom of the shower that should have also been cleaned. Finally, there was a large mold spot in the ceiling that's almost the size of a tennis ball.

I did not use the coffee maker, because I assumed it would be disgusting sobe the shower seemed neglected. I also avoided breakfast for the same reason.

The breakfast area looked welcoming and appeared to have plenty of space.

I'm not sure I'll give this property another try when I'm in the area again, even though I like the location.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Nick

Room was dirty, couch was terribly stained. Mold in the bathrooms, no toilet paper.

6/10

Pleasant

26 Dec 2025

Gail

The front desk person was not friendly and did not speak English well.

6/10

Pleasant

26 Dec 2025

Sally

Stay was okay. Was upset that I reserved a king room with sofa even paid in advance to get and when checked in ony got a room with a double bed.

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Catarino

Shower has some long strands of hair and it was n t mine as I have a buzzcut. People in hallway talking loudly but hitel cant control every guest who speaks loudly. For a one n ight stay it worked out. Id probably choose a different place next time i am driving through

Self

8/10

Excellent

08 Dec 2025

Steve

Everything was great except i cant get my 100 dollar deposit back and we kept our room neat and orderly,theres no reason for them to keep it

Business

2/10

Poor

07 Dec 2025

taylor

Room was neglected after asking for room service everyday. When asked for my toilet paper or towel we were told they didn’t have any. Breakfast was horrible they had hardly anything. Our room key didn’t work 95% of the time. The staff was rude. They would let anyone into your room no questions asked.

Friends_and_family Friends

8/10

Excellent

06 Dec 2025

Chris And Stan

We had handicap parking. It was great. The room was good. Clerk who checked us in , did an awesome job in finding us a room with a walk in shower.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Hunter

1st room was heavily smoked in even though we requested a non smoking room. We were able to switch rooms. The 2nd room was dirty, stains on the carpet, burned/stained/ripped furniture, bathroom had mold in the corners of shower & dirt and hair on the bathroom floor. The worst part was when we found LIVE bed bugs on the bed. We were in the room less than 30 min, but our children were completely bit up by the bed bugs. The hotel staff did not take us seriously, the management on the phone did not want to refund us our money but the desk agent convinced him that there really were bed bugs (she went with me and took pictures). They did refund our money but refused any help with figuring out how to sanitize and clean our luggage, clothing, and blankets etc. The manager told the desk agent that they would not be helping in any way with any of the cleaning or damages. When we spoke to Baymont corporate they were less then helpful. The woman we spoke with on the phone said they opened a complaint case and refused to speak with us further and got a terrible attitude with us. All around terrible experience. We ended up spending a lot of money to find a different hotel, many hours of cleaning, money spent on cleaning supplies, and my children were scared to go to a different hotel.

Business_and_leisure Family_with_children

6/10

Pleasant

24 Nov 2025

Leroy

The water pressure was low, and didnt get hot

Business

8/10

Excellent

23 Nov 2025

Sarah

When we checked in everything went well with friendly staff but we quickly realized the overall situation at this facility ! The entrance mats were filthy, the side parking lots were not well lit and the side door was broken and propped open all the time so very poor security! The breakfast healthy selection was very limited! We have lost all confidence in the Wyndham hotels.

Leisure Partner

4/10

Poor

16 Nov 2025

Jermane

The room was spacious but had some cosmetic flaws and the sheets were dingy.

4/10

Poor

14 Nov 2025

Brad

The heat / AC did not work

Friends_and_family Family

6/10

Pleasant

13 Nov 2025

Debra

Staff was friendly! Found clothes in drawer from previous guests! Breakfast eggs were cold but room was fine and clean

4/10

Poor

09 Nov 2025

William

The place was dirty, the hallway had a nasty smell, the room was not clean as we would have expected it to be, there was a hair ball in the bath tube, that looked like it had been pulled out of the drain & left in it, the
water was hare to regulate, & when I used the Bath room sink, the handle came off in my hand, not what people want when getting a hotel room, had it not been
that we needed it that night
t we would have ask for a refund, VERY DISSAPOINTED!

Business Partner

10/10

Exceptional

08 Nov 2025

Cornelius

Yes

10/10

Exceptional

05 Nov 2025

taryn

Everything was nice

Partner

2/10

Poor

15 Oct 2025

Michael

Bed was dirty had hair in it when I arrived and smelled like smoke, A/C didn’t work well at all. People outside of my window screaming

Business Self

2/10

Poor

11 Oct 2025

Anise

Apparently this is also weekly lodging for locals. I refused my initial room due to the people next door screaming and fighting--didn't even enter the room. The towels were old, scratchy, with long frazzled strings hanging from them. Local men sitting in the lobby area watching as I checked in. I didn't feel comfortable and was glad once the night had passed. Food wasn't nearly as good as other Bsymont locations. No tea bags in room.

Business_and_leisure Self

4/10

Poor

06 Oct 2025

Joey

An odd place. You get what you pay for.

This was a bizarre hotel. I thought Wyndham cared a little more. This hotel was very dirty, mismatched, and just... well... odd. Old couch in the room, instead of being replaced, they just covered PART of it with random fabric. The floor was dirty, the drains smelled awful, even the welcome mat in the lobby appears to not have been changed in a year. There was a hole in the bathroom door (I can only assume) and it had been covered instead of replacing the door. Their \"sundries shop\" literally had 3 bags of chips. That's it. Just odd...

Self

10/10

Exceptional

02 Oct 2025

Sonny

Parking was fine, need to work on the breakfast!

4/10

Poor

25 Sep 2025

Amir

.

8/10

Excellent

22 Sep 2025

Walter

The facility is a little rough around the edges. The sink top was falling apart. The faucet had been replaced and the hole from the last one was partially exposed.
I loved the walk in shower.
There were several small things in the breakfast area, including an annoying smoke detector chirping.

Leisure Self

10/10

Exceptional

01 Sep 2025

Robenson

Nice

10/10

Exceptional

10 Aug 2025

Kimberly

Convenient and cost effective.

Leisure Family

2/10

Poor

29 Jul 2025

Amber

Needs a big update

Leisure Family_with_children

4/10

Poor

17 Jul 2025

Chun

Change the front door carpet!

The front carpets were really filthy. My room was not too clean. There was sticky floor etc. Not too satisfied with the stay.

4/10

Poor

13 Jul 2025

Jan

Are room was dirty we ask them to clean it we left came back and it was still dirty...
Outside was dirty as well trash all over...breakfast trash was running over ..
Had to ask for coffee...we will not be staying here again.... Staff was friendly...
check in was fast..

Leisure Family

8/10

Excellent

29 Jun 2025

Eric

It was an ok stay,breakfast wasntcall that great the pricing wasnt to bad,fridge ran and dripped all night,bed was comfortable...price wasnt to bad,overall it was a decent hotel

Self

4/10

Poor

19 Jun 2025

Jordan

Good location. Not a BAD hotel just needs better housekeeping. Rooms aren’t thoroughly cleaned. Chairs and linen have stains that with genuine care would be fixed.
More to follow…

4/10

Poor

14 Jun 2025

Kelly

Room and furnishings were filthy. Hole in bathrrom door from someone punching it. No extra toilet paper, almost ran out. I shouldn't have to phone the desk for toilet paper.

Business_and_leisure Family

8/10

Excellent

09 Jun 2025

Sharon

check in was good rooms were good. only thing they did not have was tea bags for tea drinkers only had coffee. breakfast was adequate was there for 1 night with group of friends to attend quilt show on Sunday.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2025

Kenny

Room was clean and updated

Friends_and_family Family

4/10

Poor

04 Jun 2025

Joe

The man at the front desk, when checking in, told me I had to put a card on file, for incidentals however when checking out, said they had run my card and the money would be back on my card in 10 days. Never did he say that they were pulling money out for that card. Most hotels run the card after the fact if something happens. When questioned about it, he was rude and didn’t really care. Never will I go back there again.

Business_and_leisure Self

4/10

Poor

21 May 2025

Verified traveler

Won’t stay again!

Partner

6/10

Pleasant

18 May 2025

Debra

5/16/25 - 5/17-25

Lacking of customer service

Friends_and_family Family

6/10

Pleasant

17 May 2025

Valerie

The property was overall shabby, and our room was not entirely clean.

Leisure Family

10/10

Exceptional

15 May 2025

Juan

Nice

4/10

Poor

09 May 2025

Deborah

It was a rainy day - I was given a room that had a window that was leaking. There was substantial water on the window sill, when I reported it I was told that no other rooms were available and she pulled down the shade so I could not see the water. It continued to rain and the water was dripping down onto the ac unit so I used one of the towels to cover the window sill. That was just one problem during my stay!

Leisure Self

2/10

Poor

13 Apr 2025

Lyndsay

Black mold in the shower, toenails on the floor, stains on the bedding. Had to end up leaving because we weren't willing to stay in those conditions

Business_and_leisure Family

2/10

Poor

12 Apr 2025

Katie

Don’t stay here.

Room was disgusting!!! Couch had stains on it. Carpet was pulling away from the floor. Bathroom was gross, dirty, moldy, looked like no one had cleaned in a long time. Photos online do NOT represent what the rooms look like.

Friends_and_family Family

4/10

Poor

12 Apr 2025

jacob

When I walked out of the elevator there was a homeless man sleeping at the end of the hallway.

Leisure Self

2/10

Poor

11 Apr 2025

Jeff

This has to be the worst hotel I’ve ever stayed at, and that’s a big statement for someone who tours for a living. The toilet in our room did not flush, there were holes in the walls, the most uncomfortable and creaky beds ever. The hotel looks NOTHING like the photos. No coffee or hot water in the lobby, just empty containers. Seriously, save yourself the ick and stay anywhere else.

2/10

Poor

06 Apr 2025

Leticia

This should be shut down

Family

2/10

Poor

25 Mar 2025

Larry S

Would never stay there again. The bathroom was beyond basic. There was very little food at breakfast. I went at 7:00 am and there was one sausage patty and some crumbs of egg. There were two bagels and six slices of bread for toast. There was plenty of yogart. The only juice was apple. Nothing was replenished. The tv remote did not work. There was litter on outside including cigarette butts.

The tv remote did not work

Business_and_leisure Pet

4/10

Poor

09 Mar 2025

Adam

Terrible experience

The rms smelled like weed. They had replaced the bed and handles on the door but never fix the existing walls that were now exposed. Half of the breakfast items were refilled. The front desk service was nonexistent. The ice machine was out of order and no signs of being repaired. The bathroom light in rm didn’t not work.

Friends_and_family Family

4/10

Poor

07 Mar 2025

Verified traveler

Hotel property was run down and not well kept. requested working iron board for 3 days. Toilet seat broken , Continental breakfast was unsanitary, and not well stocked. Checkout and bill were confusing. Will never stay at this particular Hotel again.

Self

2/10

Poor

07 Mar 2025

Darryl

Will not return

10/10

Exceptional

30 Dec 2024

Erin

Clean, comfortable and quiet

Leisure Partner

10/10

Exceptional

30 Dec 2024

Erin

No complaints. Enjoy staying at this location. Have loved all my rooms.

Leisure Friends

4/10

Poor

28 Dec 2024

Kaitlynn

This hotel was dirty. The shower was falling apart and in the deep cracks mold was growing up and over the shower. The carpet was ripped up in a few spots. The carpet was wet in several spots near the walls/ bed so you can’t wear just socks because they get wet(gross) the beds are uncomfortable as heck.
For $70 a night I feel like you can buy some proper cleaning supplies at the very least. I ended up cleaning before we could even bring out stuff in because it was gross to me but it was late & we needed to put the kids to bed.
I think we left the property cleaner when we left then when we got there. Even with two toddlers under 3. 2/10

Leisure Family_with_children

10/10

Exceptional

18 Dec 2024

Jerome

No comment

8/10

Excellent

13 Dec 2024

Jerome

Nice place to visit

Business_and_leisure Self

2/10

Poor

13 Dec 2024

Amy

I knew when we walked in. The lobby was unkept and the elevator was old and dirty. Black mold in our bathroom and the carpet looked soiled. We asked for our money back and was able to cancel all but one nights stay. We walked across the parking lot and got a room close by.

Leisure Partner

4/10

Poor

06 Dec 2024

Jeffrey

Beds were very uncomfortable, very hard. Had old furniture in parking lot, Bathroom had dirt in corners. Hair on counter

Business_and_leisure Pet

4/10

Poor

01 Dec 2024

Richard

Everything was skimpy, especially the sound insulation. But not the pervasive smell of pot.

Friends_and_family Family

6/10

Pleasant

25 Nov 2024

Verified traveler

First room was dirty and had stains all over the couch we had to go ask for another one

Partner

10/10

Exceptional

20 Nov 2024

Robert

Nice and friendly staff. Quiet, clean rooms, comfortable beds!

Business Self

2/10

Poor

10 Nov 2024

Susan

We woke up to bugs in our beds and the room we were changed into the blankets were peed stained and bloody. We had to move to a whole different hotel with no refund for night we didn’t stay.

6/10

Pleasant

03 Nov 2024

Roger

Sheets weren’t crispy white.

Leisure Family

8/10

Excellent

31 Oct 2024

Crystal C

I always choose this hotel when I need a place to get away and have some peace

10/10