First Western Inn Caseyville

2/10

Poor

03 Jul 2026

Tonya

Booked a room for my family and got denied to even stay because I had an extra kid with me. Was told I couldn't get a refund either. Horrible I will never book through expidia or this hotel again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Phillip

Wonderful time

Friends

2/10

Poor

30 Apr 2026

Artesa

Had the worst stay ever!!!! They had traps in the room, one behind the toilet and one behind the sink area, oh my gosh it was big azz freaking spiders in them among other stuff, I literally didn’t sleep inside I went outside and slept in my car and the highway was right by it so I got up and left. The room was so old and it was mold everywhere and stains everywhere. The bed had holes all over the blanket and sheets with pillows that were literally brown. Along with stains of whoever knows on it but I got an idea. I don’t recommend that nobody’s stays here!!!! Seriously it’s that bad!!!! I would never in my life stay here again or recommend anybody stay here, period!!!! I seriously would like my money back….!!!!

Partner

10/10

Exceptional

04 Oct 2025

Jose A

They are fantastic

Business_and_leisure Self

4/10

Poor

21 Apr 2025

Verified traveler

Rooms are very dated. Cigarette burns all over the bedding. There was a couch that was to gross to sit on . This place needs an overhaul.

Self

8/10

Excellent

19 Apr 2025

Verified traveler

Floors were very dirty

Partner

8/10

Excellent

01 Apr 2025

Henry

It's a great motel and it's safe to me and I stay several times before bc it's very well maintained. I gave it 4 stars bc of the carpet by the door could use some scrubbing or get new carpet altogether. It's a minor thing to me.

Self

6/10

Pleasant

16 Mar 2025

Verified traveler

Floors were sticky and dirty.
My bare feet pick up blackness from floor as I went from bed to bathroom.

Self

6/10

Pleasant

10 Mar 2025

Verified traveler

Towels were filthy. I went to office and ask for towels to be replaced; replacements were stained.

Self

2/10

Poor

20 Oct 2024

Verified traveler

Was not a good stay

Self

2/10

Poor

29 Aug 2024

Verified traveler

it was so funny that picture that they have on your website does not match at all. That room did not have the extra wall and the couch. But it did have peeling paint which might have been Lead paint, I'm not sure. The walls were old dirty and miss painted. There were holes in the steps that you would walk to to get to your Room. My room was on the second floor, even though all the other rooms were outside. Mine continued into a sort of hallway that concentrated the heat of all the exhaust from air conditioning Blew it on you sort of cooking you on your way to the room. For some crazy reason, there was clear tape stuck to the ceiling and ceiling fan. But it did have a ceiling fan, which is not often something you see.

4/10

Poor

18 Jul 2023

Cynthia

Skip this hotel

Dirty....mold under bath mat

Business

10/10

Exceptional

25 Jul 2022

Christa

Friendly and very well maintained building

Leisure Family_with_children

2/10

Poor

24 Jul 2022

Sheron

There was a chair in our room that was covered in stains, there were bugs everywhere and a terrible uneasy feeling

Leisure Partner

4/10

Poor

07 Jun 2022

Welton

Did not like anything about this place it was dirty noisy and people doing drugs I would not and will not stay in another first western inn

Leisure Partner

4/10

Poor

19 May 2022

Verified traveler

Chi-go

Room condition was not as good.

Partner

4/10

Poor

12 May 2022

Verified traveler

Never stay here again.

Well, one of the two rooms was OK, the other room if you closed the bathroom door all the way you might not get out since the door handle was broken. You couldn't shower cause the shower didn't work.

Friends_and_family Family

10/10

Exceptional

17 Mar 2022

Farhad

Great place

It is a clean room, quite place and also very nice front desk.

Self

10/10

Exceptional

07 Feb 2022

Harry

Decent

Decent hotel. Great for the price

Self

2/10

Poor

12 Dec 2021

Patricia

Rooms are poorly maintained. Very musty when I arrived. There’s no extra cleanliness at all. Was told when I arrived told no pets but paid a pet fee and left early. That was not indicated when I made my reservation. No ice, no coffee maker, full sized beat up fridge. But did work. Even the ceiling had stains. The pillows, bed and sheets were fine. Carpet is super gross.

Leisure Self

10/10

Exceptional

28 Nov 2021

Julia

Very Nice Stay for a Great Price

For the price, it was better than expected. Comfy beds, clean room and bathroom. We will definitely be coming back.

Partner

2/10

Poor

07 Sep 2021

matt

Stay far away!!

Horrible from the start! Waited 15 minutes for someone to finally come to front desk to check us in. Tweakers in the lobby and a couple outside. Finally get room, go in and the smell of mold and mildew was overwhelming. Went in bathroom, roaches everywhere. Immediately left room. Gave key back to front desk. They asked what problem was and we told them. They did not care one bit! Never again.

Friends_and_family Friends

6/10

Pleasant

12 Aug 2021

Margie

It was a cheap hotel and close to where I wanted to go the next day. They had no ice. The room was ok, not the best, not the worst.

Self

6/10

Pleasant

23 May 2021

David

In town for a baseball game

Good location minutes from downtown St. Louis, nice shampoo, soaps, etc. very nice owner/staff at check-in, the carpet was very stained, my towel was stained with what I hope was make-up, guy tried to sell my partner drugs in the parking lot at 11:00 pm in the evening, lots of sirens, very loud amorous couple in the room next door, sketchy parking lot late, all in all, an adventure we will probably not repeat

Friends_and_family Friends

2/10

Poor

05 May 2020

Verified traveler

Staff wasn’t polite. Very Rude. Very very hard beds I couldn’t sleep and that was the only money I had.

10/10

Exceptional

15 Mar 2020

Clark

The room was a little dated but clean and comfortable. Staff was friendly. Will keep this place in mind for future trips to the area.

Friends_and_family Family

10/10

Exceptional

22 Feb 2020

Verified traveler

All great very clean, quiet rooms, great parking & location.

Business_and_leisure Partner

2/10

Poor

21 Jan 2020

Jeremy

Not a place for me

Nasty Rooms.
Holes in walls
Bed sheets were not fresh.
The Room look like you we're drew dragged through the devil's rejects movie.
Parking was terrible had to park about 90ft away from my Door.
The carpet was disgusting wish I would have taken pictures...

Business

6/10

Pleasant

21 Jan 2020

Louis

Okay

Hotel itself was pretty good, sketchy area, had people hanging around my uhual , asking for cigarettes. Had to keep watching my truck, but ended up being safe.

Friends_and_family Family

4/10

Poor

19 Jan 2020

Chelennaire

Pictures are deceiving

Great price but the pictures are deceiving we checked out 2 hours after checking in the room was not only outdated but there was hair in the sink. The girl at the front desk was nice. We had a smoking room but did not expect nun holes in the bedding.

Partner

8/10

Excellent

19 Jan 2020

Verified traveler

Great location. Very good bargain.
Comfortable bed. Many channels on TV.
Room had fridge, microwave, and tub/shower.

Leisure Self

8/10

Excellent

04 Jan 2020

Mark

Could use new carpet in the rooms as. It was outdated. Overall though my stay was ok

Partner

8/10

Excellent

07 Dec 2019

Verified traveler

Could be better

It was ok ez in and out

Friends_and_family Friends

8/10

Excellent

12 Nov 2019

Shelly

Casey I’ll, IL

Clean and quiet which is all I needed as was at St. Louis for family in hospital

Friends_and_family Family

2/10

Poor

06 Nov 2019

Visitor

My glasses fell off the bed and when I moved the mattress to retrieve them, there was a syringe on the floor. Used.

Friends_and_family Family

8/10

Excellent

03 Sep 2019

Verified traveler

I chose it based on price and location. I didnt expect much and was pleasently surprised.

Big bed and small separate seating area with couch was nice. The shower was a jacuzzi with good water pressure.

The TV had plenty of channels and there was a microwave and fridge in room.

Leisure Self

10/10

Exceptional

28 Aug 2019

Verified traveler

Listo para ospedarme otra vez gracias por su atencion mil gracias

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Verified traveler

I loved the flowers planted outside. The staff was very helpful and accommodating.

Leisure Family

4/10

Poor

01 Aug 2019

Verified traveler

Room had dirty carpet and walls have no insulation between them. Sink didn’t drain and shower sprayed more water on the wall then I’d did on me.
Location is quite an AC was cold but needed filters cleaned.
Towels were closer to sandpaper. Only Cracker Barrel and fast foods close by.

Business Self

6/10

Pleasant

28 Jul 2019

Thomas

Good location

Problem with the room I requested. So far not compensated. Front desk guy was rude. Bed was springs for sure.

Partner

8/10

Excellent

28 Jul 2019

Jeff

good deal for the money...…would stay here again.

6/10

Pleasant

24 Jul 2019

Cynthia

Good stay

The rooms were very clean. We had 3 rooms. We were gone most of the days that we were there. By looking from the outside, didnt think it was going to be good but when I got to my room, it was very clean.

Family

6/10

Pleasant

02 Jun 2019

James

Questionable Clientele

I got the impression the hotel was under new management. Everything about it needed work and updating. Cheap rates brought in iffy clientele. On the morning of my departure the local police were called in to settle a dispute in a nearby room. The smell of pot was prevalent. My room had a full-size refrigerator which told me they wanted longer-term customers. I would be reluctant to stay there again.

8/10

Excellent

31 May 2019

kirstie

My Stay

My stay was comfortable no disturbances.

2/10

Poor

28 May 2019

Kendal

They only clean certain rooms.

The sheets were dirty and there were no towels. The guy at the desk woke us up after only knocking once then just busting in the room. While we were butt ass naked

Partner

2/10

Poor

25 May 2019

Verified traveler

We walked in to our room and the first thing we see is FILTHY, FILTHY carpet. My husband and I pulled the bed clotjes down a bit to see the sheets and there were BED BUGS EVERYWHERE!!!!!!! We left went ba k to the office and said we wanted a refund. She told us we had to get it from Expedia. We called Expedia and spoke to them. We nit only recieved a refund but a wonderful credit for a future stay. It wont be at First Westen Inn and bed bug hotel ever again. Do not stay here you will be very sorry and infested with bed bugs. Im glad we didn't.

Friends_and_family Partner

8/10

Excellent

19 May 2019

Verified traveler

i enjoyed my stay the owners are very nice and friendly to me. could be a little bit more cleaner but not too bad. the location is good right off the highway and many places close by. Plus with a few upgrades

10/10

Exceptional

18 May 2019

Linda

Great value for the price!

Easy check-in, spacious comfortable room, cute decor, slept well, easy check-out. Older hotel but very well maintained. Lovely flowers around the parking lot.

Partner

8/10

Excellent

07 May 2019

Verified traveler

It's a very clean hotel. Quiet it was an excellent time there .I'll love to go back

Business

8/10

Excellent

03 May 2019

Antonia

Rooms are clean, bathrooms are comfortable, staff is helpful.
They should be rated atleast at 3 stars I think
2.5 makes you think it’s crappy

2/10

Poor

22 Apr 2019

Tony

Everything was horrible very very dirty and out dated broken furniture cigarette burns every where dusty as hell dirty bathroom dirty fridge dirty bed worst hotel I have ever stayed at

Friends_and_family Family

4/10

Poor

07 Apr 2019

Julie

It was filthy. The room stunk. Your feet stuck to the floor. The deadbolt on the door was broken, in fact the door didn't work very well at all. The other people were VERY loud. Even though it was very inexpensive, it still cost 4x what it should have.

Family

2/10

Poor

19 Nov 2018

Verified traveler

Room smelled. The bathroom was dirty and the blankets were old and raggedy.

4/10

Poor

30 Oct 2018

Verified traveler

Last minute choice

It as a last minute choice since the original hotel we rented was one of the worse experiences we ever had (Americas Value inn). The hotel is clean but the service was not as good.

Family

2/10

Poor

08 Oct 2018

Cqndy

The staff were very rude and they were very foeeign. So neither us or them could completely understand each other. The FIRST room we stayed in room 105 had black mold embeded into the wall near the shower, and it was dry rotting. There qas also black mold in the shower and on the shower curtain. The place was dusty and disgusting. We have pictures of when we walked around the room a little bit and within an hour of unpacking they were completely black feom dirt in the carpet. There were holes qnd cracks in the wall everywhere. The shower and sink had a crack. The fridge and freezer were both broken in this room, and there were black and red stains on the carpet. The linnens were also groasly stained and ALL rooms had ciggerette burn holes in the bedding, along with many stains. The dresser and side table drawers were all broken and the bottoms had OLD FOOD CRUMBS. There was no ironong board, iron, OR coffee maker. I had to beg and argue with one of the staff just to get a coffee maker in our toom to make our food and drinks. He was telling me coffee was only available at 'breakfast'. Breakfast my butt...it consisted of a honeybun...if you were lucky to even get that. When i went to talk to a staff memeber to switch rooms because the room was LITERALLY making me sick...think chest pain, hardly able to breathe, asthma, and flu like symptoms...she said we only reveived that room becaise it was the only smoking room available...2nd room had roaches...

6/10

Pleasant

07 Sep 2018

Verified traveler

it was ok

Friends

10/10

Exceptional

02 Sep 2018

JAIME

Just nice

Nice

Partner

4/10

Poor

02 Sep 2018

Verified traveler

Ok room and evrything but waited some time before getting help at check in, also told breakfast was at 7 but nothing was set up even at 730.

4/10

Poor

31 Aug 2018

Heath

Bathtub had previously been a jetted tub. The jets were filthy. The drain was filthy. The filter was filthy. There was a dead fly in the tub also. And a ring around it

4/10

Poor

20 Aug 2018

Tamara

Shower curtain had mold on it, lamps and ceiling fans were dusty,mirrors were dirty,and there's an abundance of flies

Partner

4/10

Poor

16 Aug 2018

leesa

No service not what advertised!

Unprofessional service. Phone did not work in the room. Lights over beds had no electricity due to no close plug-ins. Advertised free breakfast which occurred only two of four morning. All that was offered was one packaged pastry. Room cleaned once. WiFi intermittent.

Family

2/10

Poor

16 Aug 2018

Verified traveler

Misrepresented morning meal (cheap pastry). Housekeeping not accomplished or poor (incomplete) quality. Room quality poor (broken door lock, other security risks). Smelly, moldy room. Easily hear noise next adjoining rooms. Has to insist on getting zero balance (folio) receipt.

8/10

Excellent

07 Aug 2018

Melissa

It was an okay stay.

Well the bath room floor and tub had hair that did not belong to me in it the hot water in the bathroom sink did not get hot no matter how long it ran the bed was to hard for me. The location was perfect for what I wanted and the price was decent.

8/10

Excellent

09 Jul 2018

Jessica

The room was spacious and clean. The hotel is older, but we truly had no complaints. For the money we were pleasantly surprised with the room that we had.

8/10

Excellent

13 Jun 2018

Verified traveler

Place to lay your head

This is a place to lay your head that isn't far from downtown St. Louis. It's not great, but it's what I've come to expect from this price point. If you're with your family or if you just want a nicer hotel, this isn't for you.

4/10

Poor

11 Jun 2018

Anthony

vary dusty

6/10

Pleasant

19 May 2018

Bernadette

Not very good would not recommend

Partner

8/10

Excellent

16 Apr 2018

Verified traveler

This only issue which is a big issue, the place wasnt clean

Partner

2/10

Poor

29 Mar 2018

Allen

Old outdated furniture. Old outdated appliances. Old outdated television. Water backup in sin poor service. Did not provide continental breakfast as advertised.

8/10

Excellent

19 Mar 2018

Ginger

Rattan Room

We had a great room, all the rattan furniture matched, had a awesome ceiling fan, hotels usually don't have those, it was nice. First night noisy, but the last two nights were very quiet. We were comfortable.

Partner

8/10

Excellent

15 Mar 2018

Brandy

Very spacious, comfortable bed, clean bath, good value

4/10

Poor

08 Mar 2018

Verified traveler

First room they gave me was not clean. Bed wasn't made up. Second room had crumbs on table. Comforter was old. TV dusty. Only good thing was it had a clean refrigerator and the mattresses was comfortable.

4/10

Poor

05 Mar 2018

Verified traveler

Avoid if possible

Decent looking on outside, nasty inside, burn marks in blankets and stains on them as well, poor lighting, microwave left nasty inside, just overall not good, thought about leaving a few times, but didn't want to be out the cost of another hotel.

4/10

Poor

15 Feb 2018

Verified traveler

the room is dingy, carpet and bedspread dirty, minimal towels,.

8/10

Excellent

14 Jan 2018

Marg

Nice.

Quiet, clean and close to highways. Had microwave and large refrigerator which was nice.

6/10

Pleasant

23 Dec 2017

Casey

A few issues

1) listed as “pets allowed” but there are signs at the desk that read “no pets”. 2) TV is ancient and got one channel. The channel was the guide but showing a religious station in the corner. 3) fire alarm went off twice, once at 6am and again shortly after. I asked the staff and they said it was “steam...air...”. I believe they were trying to tell me the dryers set it off as I could tell the dryers were running. 4) the bath towels were old and frayed. 5) half a roll of toilet paper in the room with no extras. 6) no coffee maker although one is advertised.

WiFi worked very well. Overall the hotel and room were clean. For the price it wasn’t bad considering I just needed a clean place to sleep. Others might have rated this place lower.

8/10

Excellent

13 Nov 2017

Verified traveler

Very Nice Overall.

Please see (same as) prior survey. Overall Very Nice.

10/10

Exceptional

11 Nov 2017

Donald

First Western Inn is always a great place to stay

We went to St Louis for a concert, so we weren't in the room very much, but it was another great room. Full size refrigerator, couch, dining table, we love staying here any time we go to St Louis.

Family

8/10

Excellent

24 Oct 2017

nicole

Good location

We were attending a concert in St. Louis and it was close enough to town where we didn't have to stay in St. Louis which made it really affordable. Good for a 1 night trip but that's about it. Nothing fancy or anything but it was good for the night.

6/10

Pleasant

14 Oct 2017

Verified traveler

Meh

Not for nervous travelers. Convenient to my work location.

2/10

Poor

08 Oct 2017

Verified traveler

dated and sloppy. ... no toliet paper and no one in the office

4/10

Poor

27 Sep 2017

Alice

Hotel close to the St Louis Arch and Dome.

At check in she was unable to find the reservation and only after showing her my text msg's of reservation and where it was already paid for she agreed to a room. The room was dirty, there was dirt behind the bathroom door that remained there until the dirty towel were placed there in the corner on the 2nd days of our stay. The garden tub was filthy around the jets and the shower head had scum build up on it. The small refrigerator had ice sacks in the bottom of it and the freezer was frosted over. The chairs were broken down and hard to get out of once you sat down on them. Did not use the ceiling fan because there was thick dust on it and didn't want it all over our clothes. The carpet was in need of a shampoo, could not go bare foot and feel like your feet were still clean. The A/C was in desperate need of a cleaning also. The continental breakfast coffee tasted like it was warmed up from the day before and it consisted of packaged honey bun or danish with the coffee only.

6/10

Pleasant

18 Sep 2017

William

Rooms are clean . No breakfast foods that I saw . Service was somewhat rude

Partner

8/10

Excellent

04 Sep 2017

Sharon

Nice place to stay!

My room was very large and comfortable. It had a fridge and microwave, king sized bed, and also a chair and footrest. Very roomy. I stayed several nights while working in the area. The staff were polite and helpful. As a woman traveling alone, I thought the hotel felt very safe. Good number of restaurants and such within a mile. The hotel is convenient to the freeway. Coffee was available in the lobby in the mornings. No in room coffee maker. I would stay here again and would recommend the hotel.

4/10

Poor

03 Sep 2017

Verified traveler

The door wouldn't open all the way. The carpet was nasty. The room was big, that was the only good thing

6/10

Pleasant

28 Aug 2017

KD

I liked the room and the location, the first room had severe mildew odor so they changed me to another room with minor mildew odor.

2/10

Poor

23 Jul 2017

Homer

Worst hotel ever

The room was dirty the carpets were very dirty looked like they have never been cleaned had to wear slippers because if you didn't your socks got dirty only had one wash rag and towel for two people This hotel needs to reported to the bbb it is outdated looks like it hasn't been updated in years.I feel as if I got ripped off and I think the health department should take a look at is hotel

2/10

Poor

10 Jul 2017

Charlene

AHHHHHHHHHHHHHH

I found BUGS IN THE BATHROOM.Enough said

Family

4/10

Poor

02 Jul 2017

hawkeye

Okay

Can stay for a just night.. if you're traveling!!

10/10

Exceptional

18 Jun 2017

Verified traveler

Great room

Great room and happy with everything with one exception, that not enough towels in room. No problem of getting more when asked for more towels. I thought that if room was booked for 3 people there should be enough for 3 but was not and needed to get more.

2/10

Poor

12 Jun 2017

Beth

Not Happy

The sheets were dirty, the room smelled horrible, hair dryer did not work. had an ironing board but no iron. There was also a full size refrigerator in the room, that was very strange. We checked out as soon as possible. Big mistake on booking this room for $60 a night. It wasn't even worth $40 a night but that is my opinion.

8/10

Excellent

01 Jun 2017

Timothy

Good for a night

My son and I were on our way to Tennessee and needed a place to stay. First Western was good for a night.

Family

8/10

Excellent

30 Apr 2017

duane

All and all not too bad

All in all not a bad place its a older hotel but if you are looking just for a place to stay for a few days and not needing a palace if fine. So for 50ish a night you really can't go wrong. Only 15 mins to downtown St. Louis which I spend most of my time close to the freeway so easy commute

4/10

Poor

29 Apr 2017

Verified traveler

Disappointed...Will never go back.

While the room was spacious and nicely furnished, we quickly discovered that the trashcans were nasty under the liners in them (could see through the trashbags), the first time we turned on the bathroom light the bulb blew, and the toilet did not flush well at all. One of the reasons we had chosen this motel was the fact that they claimed to serve a continental breakfast...we found nothing (there was not even anyone behind the desk to answer questions regarding their advertised breakfast) but a coffee pot and an empty stand for ??? when we went down at 8:00 a.m. expecting breakfast (we ended up taking the kids to McDonald's). When we checked out, again no one was to be found at the desk.

Family

2/10

Poor

21 Apr 2017

Verified traveler

Sketchy

The check in lady hardly speaks English, so don't bother going to her if you need help with anything. Checking in was hard enough. The walls are paper thin. Our upstairs neighbors were blasting music for about 3 hours in the middle of the night. And then there was a man and a woman yelling and slamming stuff around and the police came. The area overall is just unsafe feeling and borders a bad neighborhood. You can hear every little sound outside and in the room next you you. And I mean EVERY sound. :S You're lucky to get out of there with your life, and all four tires still on your vehicle. Only plus was the bed was big and comfortable, even though the sheets were stained and questionable.

6/10

Pleasant

19 Apr 2017

Wayne

Cheap hotel that is relatively clean for the price

This is a cheap hotel for the area. It is relatively clean and I felt safe there. The room was dated but clean. But I must say the soap was the smallest that I ever saw. I would stay there again if I am in the area.

6/10

Pleasant

11 Apr 2017

Verified traveler

The floor was filthy the room smelled like they had not cleaned up after the last person left because of smell of old cigarettes

Family

4/10

Poor

06 Apr 2017

Verified traveler

no breakfast

No breakfast. I was told breakfast from 6-8am and come there at 7am. Only see coffee. Very disappointed. No desk for computer. Other than that is good. I still recommend this hotel.

2/10

Poor

18 Mar 2017

Verified traveler

It was just horrible

Family

10/10

Exceptional

21 Feb 2017

Lisa

Super large room with full kitchenette for a very low price. Extremely happy and will stay here again.

Partner