Name: HoteLumière at the Arch - A Caesars Destination
Address: 901 North 1st Street, 901, St. Louis, 63102, US

6/10

Pleasant

20 Jul 2026

Janet

We have been to this casino hotel several times, and each time we wonder why they don’t put money into this hotel. Many of the areas we went by in this hotel smelled like marijuana. The staff are never very helpful and almost resent helping you by giving you an attitude. The rooms were pretty clean, but there’s always an old smell or look to the room or the hallways. Three times a year we go to an event which is very close to the casino and many of us stay there because we usually got rooms booked together and it is convenient to walk over the casino together and have dinner, however, is that were not the case, I’m not sure that this is the hotel we would stay at.

Partner

8/10

Excellent

17 Jul 2026

Willie

Rooms clean,staff friendly, casino Smokey. Im a none smoker

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Amanda

There was an issue with the type of room I reserved but the from desk staff was able to resolve that matter. However, the room that was put in was not clean and had hair all in the shower.

Self

8/10

Excellent

10 Jul 2026

WILLIAM

larger trash cans in room since there is no cleaning stay unless requested a day ahead at least.

Self

10/10

Exceptional

09 Jul 2026

Ronda

Loved the area - walked the river and the old spaghetti factory was awesome! Room so cool and lobby area with waterfall was very breath taking!

Family

8/10

Excellent

08 Jul 2026

Kevin

All was good but the parking was very confusing and far.

10/10

Exceptional

07 Jul 2026

Sierra

I don’t really have anything specific to say. Nice quiet hotel with friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Faith

Fast check-in , clean room, staff super nice and bar in lobby was sweet with lots of cozy seating arrangements. Walking distance to the arch. Gordon Ramsay’s Kitchen was superb food and service.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Ira

Staff was poor, location was good

Business Family

6/10

Pleasant

29 Jun 2026

Ira

Staff unfriendly and long response time.

10/10

Exceptional

29 Jun 2026

Philip

Great all the way around

Self

10/10

Exceptional

28 Jun 2026

Mary

Great place to stay. Room clean, casino nice, great restaurants

2/10

Poor

25 Jun 2026

Janine

Large sitting area for people to sit. Rooms were clean
What didn’t like was that we stopped early an they were going to charge us $15.00 extra to get in early, which was no problem but then they said the room was not ready so came back at 4:00 an room still not ready. Said they would call when cleaned 1.4 hours later I went back up to ask to see if room was ready, it was but no call an they said they were busy—don’t say you are going to call if you are not. Also we were late to meet at the Cardinals game so was not real happy with the check in. I asked if they were going to compensate us since they were going to do that to us.Needless to say it didn’t start our vacation out well!!

Partner

4/10

Poor

24 Jun 2026

Troy

Our room was between an over pass and the elevator. Dried blood on the hotel sheets. Window blind did not close all the way. Staff upcharged for arriving 40 min early. Shower was eaither scalding or freezing. Hotel safe wouldnt work. Homeless gathered out property. Poor stay. Try somewhere else!

Partner

10/10

Exceptional

20 Jun 2026

nancy

Very nice comfortable affordable near site seeing, gateway arch and Budweiser brewery to name a couple. Needs a restaurant other than one in casino.

Partner

10/10

Exceptional

13 Jun 2026

Patrick

Wonderful stay. Will stay again. The only issue was the refrigerator smelled bad so we did not use it. Outside of that everything was great.

Family

10/10

Exceptional

08 Jun 2026

Richard

Nice place! We hope to go back.

Partner

8/10

Excellent

08 Jun 2026

Jeremy

Upon arrival our check-in was fairly easy. There was a $15 early check-in but we happily paid it since we had drove a few hrs. The staff were friendly and helpful for the most part. We had 2 rooms as we had 7 to our party. The rooms were large with a sitting area, table/chairs and tv and sink in, & then a good size bedroom. Cleanliness was fairly good. Noticed a little grim on the out side corner by the shower but nothing nasty just a hard spot to get to. The only oddities was no exhaust fan in the bathroom, and no literature telling where things where at in the hotel or surrounding. Only a book about visiting KC. All in all 4 stars and will stay there again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Sydnee

Everything was nice and check in went quickly. Received a free drink from the bar as well at check in. Conveniently attached to the casino with some great restaurants.

Partner

6/10

Pleasant

04 Jun 2026

Tim

Only had one person at front desk.got there at 3:45pm to check in.guy said it would be $15 more for early check-in.so we waited till 4 pm.pretty sad to want to charge you $15 more because you were 15 minutes early.So then at 4pm the line was getting long.only one worker to check you in.they might want to re-evaluate their early check in policy.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

ana

property is outdated, smell so bad, we felt unsafe wire people was looking in to the bedrooms windows, over all never go back againg, i have to leave prior and book another hotel 👎

Family

4/10

Poor

31 May 2026

Nathaniel

Want to start by saying none of my complaints are with the staff they were great. I feel bad they have to work there. But the carpet was sticky and dirty in the room. Sheets stained paint chipping. Took 18 hours of ac being on max at coldest setting to feel any difference in the room. Went to the bathroom downstairs and found a 2 inch long cockroach staring at me while I went. The bathroom was so filthy I felt I had to shower in the room after using it and I used to work at a meat locker so I'm not easy to gross out but when I stay at a hotel I expect it to be clean. Pool is no longer in use. It's not the hotel I remember as a kid. It went way downhill in the 14 years since ive stayed and I will not be returning until they clean and do an update

Partner

10/10

Exceptional

26 May 2026

Michael

Very nice rooms, private connected entrance to casino, helpful staff. Great place to stay that is worth the money.

6/10

Pleasant

25 May 2026

Chase

Average

Partner

10/10

Exceptional

25 May 2026

Bill

Some ice machines weren’t working and the evening front desk staff wasn’t super nice but the morning staff was great. I also got charged extra when I left and should not have been. I got charged extra when I checked in because I was early but I left on time

Partner

8/10

Excellent

20 May 2026

Shelley

a

Family

10/10

Exceptional

19 May 2026

Richard

We stayed here knowing there was a swimming pool only to learn after check-in that it was not in service and has not been for some time. Room was excellent except no microwave. For the cost of the room and the additional $20/day, you would expect breakfast for the price.

Partner

6/10

Pleasant

19 May 2026

Holly

All but two outlets in the room weren't functioning - including the USB ports.

8/10

Excellent

18 May 2026

Michelle

The hotel lobby/bar area was fun to sit in and chat with friends that were staying in different rooms. We also liked the space we had in our room and that it was clean.
The areas to improve or at least be aware of: there’s no microwave which was disappointing for me since I brought my breakfast to heat up, the lighting in the bathroom was almost like a nightlight. If you need lighting to do your makeup you will need to bring a makeup mirror if you have one.

Parking was easy and it was nice that there was a coffee shop attached.

Friends

4/10

Poor

18 May 2026

Michael

Hair dryer didn’t work, multiple outlets didn’t work, room didn’t smell good, towels dirty and couldn’t get more towels delivered to the room before 9 am.

Partner

10/10

Exceptional

17 May 2026

Nola

Parking in parking lot was free and easy. Easy access to the casino. Shuttle from Casino to stadium was convenient and free.

10/10

Exceptional

15 May 2026

Veronica

Casino security. Stole my wallet with 600

Self

10/10

Exceptional

15 May 2026

Erica

Wonderful casino! Was I’mpressed with the hotel and room size. We will be back

Friends_and_family Family

10/10

Exceptional

15 May 2026

Matthew

A very nice room. I wish they had microwaves. I had a very nice view of the river.

Friends_and_family Friends

10/10

Exceptional

13 May 2026

Michael

Very clean and attractive hotel. Direct entrance to casino from hotel. Very well ran, safe and fun.

10/10

Exceptional

09 May 2026

Adeline

The Hotel has a lot of wonderful, helpful, and friendly staff. Lisa and Cigna help our group check-in

4/10

Poor

07 May 2026

Angela

My room looked old and dirty.

Partner

8/10

Excellent

05 May 2026

Bethany

Parking was easy, nearby, and included. Hotel was lovely and very quiet. I loved the river view room. Walking to casino or Laclede’s Landing and Arch was perfect. Nice staff. Cleaners missed a couple things (I found someone’s Invisalign on the floor…ew.) Casino had a funky smell in one part and smelled heavily of cigarette smoke near the restaurants.

Family_with_children

10/10

Exceptional

03 May 2026

Charlotte

The casino is fun as always. Ramsays kitchen was excellent.

Friends

4/10

Poor

02 May 2026

Bryan

You must increase access areas to the casino for guests of Hotel Lumineres. I use a cane and my wife has to use a wheelchair. Having to walk all the way around to the current and only entrance is a challenge for the hotel guests. It seems you have to stay at the four seasons hotel to deserve easy access to the casino and $500+. a night there is rediculous. Putting some benches along the long walk around would help a little. Love the hotel and grounds, clean and staff helpful and friendly. Casino restaurants have well trained and friendly staff. The matradee to Gordon Ramsey was stuck up and non welcoming. Tall ,thin ,white, brown or blonde hair if a recall. He was the staff opening the door, greeting guests at the entrance to the Four Seasons. Great visit overall, will be back even though it's a 4.5 hour drive. Please staff another entrance to the casino near the elevator to Hotel Lumineres or add some seating along the long walk around for elderly or challenged guests. As far as the casino goes, need to improve ventilation, when it gets busy, air quality gets \"thick\". The House won this trip,, lol. We'll see you next time.

Partner

10/10

Exceptional

01 May 2026

Roc

Rooms were spacious, the Riverfront grill was surprisingly very good had the chicken club sandwich; it was a big sandwich, still hot and the chicken was tender.
Didn't like the smell of stale cigarette smoke in the hallway by the casino.
The Cascade bar while close to the rooms, was not a fully stocked bar.
Overall a nice hotel. I would go back

Family

6/10

Pleasant

25 Apr 2026

Amber

Would not recommend. Smelled like smoke, blood on curtains, stained sheets, only decaf coffee in the room, 2 towels for 2 people for a 5 night stay. They would give you more upon request, but they don't do during stay cleaning unless you request it.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Stephanie

This was a very poor choice! Last minute booking due to some very bad weather we chose this hotel but it was a terrible choice. The guest service was on her ear buds the entire time she was checking us in. Just chatting away like we didn't exist. At times I thought she was talking to me but no she was on her cellphone, having her own conversation. Hotel seriously needs some updates. Looks old and danty. Dirty carpet that didn't get vacuumed properly. Bathroom door didn't lock, no coffee in the morning. No one at the desk to check us out. Overall, we will not come back to this hotel again!!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

ANGEL

It was great

6/10

Pleasant

19 Apr 2026

Charlotte

The casino was fun and clean. Could use more wait staff. The room was clean. So much so that there were no bath towels and body soap in the shower. We me tioned it at check out that i couldnt even shower before we left and she just handed me my receipt. I found that extremely rude. I guess at least she called housekeeping to cover the issue but it didnt take care of my issue in the least. Why pay the price we paid in order to not be able to use the facilities. I had no time to call for towels because i wouldnt have been able to get everything done before check out. We were up late gambling at the casino so late start in the morning. But we still should have had towels and soap since its worked i to the price of the room.

Partner

8/10

Excellent

15 Apr 2026

Sieara

Property was great, loved our room, very clean. I rarely leave negative reviews, but the lady who checked us in was incredibly rude. First i was waiting in line, and i could already tell the gentlemen in front of me was frustrated with her attitude. Then it was my turn, I only asked her if we could check in early so we could park our car and walk to the arch. She rolled her eyes several times at me while her very annoyed tone read off the policies. Which i could barely understand cause she clearly didnt want to be there.
I didnt mind paying a little early, since we got there an hour early. But there was no need to be so rude about it. I work in customer service, and to me theres zero excuse to ever visibly roll your eyes at a customer, let alone several times.
I later went down in hopes she wasnt there, so i could go over all the policies again with a different staff member. Thankfully it was someone else, he was very kind, and very helpful. I thanked him, and the other lady as we checked out the next day.

4/10

Poor

13 Apr 2026

Caryn

Rooms are in need of serious updates. Table light plugs are unusable. Very limited services.

Partner

6/10

Pleasant

12 Apr 2026

Brenda C.

Staff was generally unfriendly, odd smell about the place

8/10

Excellent

12 Apr 2026

Melissa

Very spacious room and comfortable beds. A little dated decor, but fantastic location to explore downtown SL and would definitely book here again!

6/10

Pleasant

08 Apr 2026

Katelin

We stay specifically for the convenient proximity to The Dome. The parking is convenient and the indoor walkway to the dome is the way to go, especially during winter/early spring. Unfortunately, you walk thru/past the casino area so the smoke smell is sometimes lingering but they do a good job at air purifying and it’s not horrible. Worth it, for the climate controlled walk to events when we go.

Partner

4/10

Poor

06 Apr 2026

Joanne

Dont even think about checking in not one minute early or the will charge 15.00. One of front desk ladies was rude. No body wash in the shower and lotion bottle was used

4/10

Poor

02 Apr 2026

Kyle

The vents are full of mold, the AC units are incredibly loud, and the rooms are falling apart. They've hidden all of the wall outlets, but the built-in ones on the lamps are so overused that they don't work because the plugs just fall right out! One of the lamps in my room was unplugged from behind the TV where I couldn't even reach. The fridge in my employee's room was leaking the whole time. Every single chair in my room had broken supports on the legs. Last year I had a package delivered and held, but this year they yelled at me for having anything delivered and threatened to leave it outside if I didn't come right back to get it. An additional $20 + tax mandatory fee each day added on to the Hotels.com rate at check-in to use the FREE casino parking and have some useless wifi that doesn't even reach the upper floors. Remember to ask for maid service if you are there long enough, otherwise it's all on you. ABSOLUTELY no microwaves, don't even dare ask, and the list of things they threaten you with while checking in is insane! More than 4 people in your room at a time? Get ready to pay a $350 cleaning fine! The people movers and escalators out to the city have been broken for at least two years, and the skywalk smelled like actual poop. I've been staying here yearly for a tradeshow since 2016, but this was my last... For positives: The rooms are big, the place is cheap, the renovated courtyard & bar is nice, and SOME of the staff were kind.

Business

2/10

Poor

02 Apr 2026

Morgan

We had a non-smoking room and on our first night we had white smoke pouring through our bathroom vent into our room. The whole room stunk of cigarette smoke and when we went down to ask for another room the lady at the desk was super argumentative. No pool or hot tub as shown is the hotel info I reviewed. Was told they shut it down during Covid and never restored them after. False advertising, not worth the money at all.

Family_with_children

4/10

Poor

01 Apr 2026

Matthew

Front desk staff was brutal.

4/10

Poor

31 Mar 2026

Yasmin

The casino was the best part.. The room was out dated the blow dryer did not work and we had to drive to gas stations to warm up our food because there are NO microwaves available… very disappointed for the amount of money they are charging. They also charge 19.99 for a resort fee and say for parking but parking is free

Partner

4/10

Poor

25 Mar 2026

DaJuan

You must request your room to be serviced. I asked for clean towels and trash to be taken out but only received towels on table. Did not take old towels and did not take trash.

Self

2/10

Poor

22 Mar 2026

David

This was one of the worst hotel experiences I have had in my more than four decades of travel around the world. Not only is the property in bad condition, but the staff from the moment you walk in to check in, was not very friendly, unhelpful at all times and refused to address concerns when they were brought to their attention. While they did say, they do not offer housekeeping services on a daily basis and only do it on a request basis, even when I called to request service services more than 24 hours in advance they did not clean my room once during my three night stay. When I asked the manager on duty, Faith, she was not interested in apologizing, or making any kind of concession as I was checking out. I will now have to go to the trouble of formalizing this complaint to the Hotel operations manager, Joshua Ivey.

Friends_and_family Friends

4/10

Poor

15 Mar 2026

Jesse

Yes

4/10

Poor

08 Mar 2026

Charles

I would not recommend this stay! Hotel is falling apart. The smoke detector was falling off the wall. The sheets had stains on them. The carpet had a huge hole in it, along with cigarette burns. The USB’s in the lamps didn’t work. The lampshades had tears and stains on them. The shower drain was filthy and had a huge crack at the back of the floor. The sink water actually got hotter than the water in the shower. We had to wait until 4:30 to check in because rooms were not ready. They were actually turning people around at 4 pm to go to the back of the line because their room wasn’t ready yet. Staff was friendly except when we checked out and pointed out the issues. It seemed like they knew about it but didn’t want to be bothered about it. Definitely not worth the price!

I will say it was really easy and safe to get to The Dome for the concert. That is the only plus to the property. If you plan on going to the casino that is connected I wouldn’t set your hopes too high on that ether. It’s in the same disrepair as the hotel.

Partner

6/10

Pleasant

08 Mar 2026

Beth

Definitely needs some updates and a little TLC

Family

10/10

Exceptional

08 Mar 2026

Cassandra

Stayed here recently and had a great experience. The rooms were clean and the hotel has really nice decor throughout. There’s a big commons area with a bar and plenty of seating, which makes it a great place to relax or meet up with people.

The casino on site is a fun bonus, and it’s convenient having several food options right in the hotel including Starbucks, Morton’s Steakhouse, and a couple grab-and-go spots.

The location is also excellent—right across from the Dome at America’s Center—so it’s perfect if you’re in town for an event. Overall a comfortable stay in a really convenient spot.

8/10

Excellent

08 Mar 2026

Marcus

Thermometer was broke in our room but maintenance fixed it within mins. Arrived for check-in a little early (3:37pm) and was charged a$15 fee per policy. Never had that type of fee at any other hotels but wasn't hanging around in the lobby for another 25mins after traveling all day. I would stay here again as the casino is just a short walk as well as the Dome at America's Center. Room was decent for the price and location.

Family

8/10

Excellent

08 Mar 2026

Nathaniel

Great location, was sold out of room I booked so got downgraded to inside view with no money back

Friends

10/10

Exceptional

24 Feb 2026

TOM G

Great room clean and very spacious

Friends_and_family Friends

10/10

Exceptional

02 Feb 2026

Travis

Clean rooms staff ,amenities was great

10/10

Exceptional

30 Jan 2026

Brian

The room and staff were both excellent

Leisure Self

8/10

Excellent

26 Jan 2026

George

Nice place. No blankets in the rooms-by time I got back to the room to realize that housekeeping was closed and the front desk people said they don’t have any anyhow. Room was cold even once I had the room heat turned all the way up.

Business

8/10

Excellent

24 Jan 2026

Rachel

Spacious rooms clean very friendly staff

Partner

6/10

Pleasant

12 Jan 2026

Erik

Bed felt years old, uncomfortable and should be replaced. Pillows were decent. Towels were scratchy. Building smelled like cigarettes.

6/10

Pleasant

07 Dec 2025

Jason

The room had a well sized sitting area and a decent bedroom. The bathroom was what I call a \"one butt bathroom.\" Just big enough to get the door open. The shower was decent, but it took roughly three minutes to get hot water. Then there was a fine line on the water temp being scalding hot or cold. The door also wouldnt close and open well. Location was theckey to this hotel.

Partner

4/10

Poor

21 Nov 2025

Matthew

Room felt dirty, the staff weren't the nicest, hotel in general felt a little unloved and the the music in the atrium played 24 hours a day and could be heard inside the room.

Business

8/10

Excellent

20 Nov 2025

Valerie

Location, clean, safe, comfortable, spacious.

Business

10/10

Exceptional

20 Nov 2025

Hunter

It was very nice resort

4/10

Poor

31 Oct 2025

Gabriela

Stayed on a non smoking floor and my entire stay smelled like cigarettes. We didn’t have any housekeeping the days we stayed.

10/10

Exceptional

30 Oct 2025

Tamara

The room was nice and the check-in staff was courteous! We used the skywalk to walk to the casino and it’s a good idea to keep from having to go outside however the skywalk and the very long hallway to the casino entrance all smelled terrible. Even inside the casino in most places smelled like sewage. I’m not sure if it was because of the renovations they have going on but I would definitely make sure it didn’t smell before booking here again, which is a bummer because I was super excited about the room with view of the Arch!

Business

10/10

Exceptional

29 Oct 2025

James

Very nice and convenient location

Business

10/10

Exceptional

28 Oct 2025

Todd

Room was clean and very comfortable. Staff was very professional.

Partner

6/10

Pleasant

26 Oct 2025

Bradley

Front desk staff at check-in couldn't care less. They also charged us a $15 fee for checking in 15 minutes early.

10/10

Exceptional

24 Oct 2025

Jim

Enjoyable check in great customer service

Partner

6/10

Pleasant

24 Oct 2025

Alexandria

Bathroom not cleaned

There was a dirty towel left in my room. The telephones did not work.

Friends_and_family Family

2/10

Poor

24 Oct 2025

Andre-Nicolas

I've stayed in hundreds of hotels and even some 2-3star motels in the middle of nowhere and this one was by far the most disgusting dirtiest hotel experince of my life.

Business

6/10

Pleasant

19 Oct 2025

Sarah

Bathroom was not thoroughly cleaned. Several hairs were still in the shower and the sink. Rooms are quiet, did not hear any other guests in the adjacent rooms. Overall disappointed the room did not seem to be sanitized properly.

Leisure Family

8/10

Excellent

19 Oct 2025

Jessica

I was a little nervous because of all the bad reviews. This is a slightly outdated but absolutely beautiful hotel. For the price and location it was a great choice. Free parking is hard to find these days so that was a plus. There was a skywalk to the casino and 4 dining choices there. Ice cream a short walk away! Beautiful fountain in the foyer! As long as your not 5-star hotel people booking lower you should be satisfied! We had a great stay

Leisure Partner

8/10

Excellent

03 Oct 2025

Ashlee

We like to stay here because it is convenient walking to the dome and also, the casino. Hotel rooms werent super clean but have stayed in worst. Staff was ok at check in but had called prior about some question and staff was kinda rude, put me on hold and never came back. So that is a little disappointing.

Leisure Friends

8/10

Excellent

28 Sep 2025

PAUL

Close to the Arch and the Horseshoe casino.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Miguel

Reception was

Self

8/10

Excellent

18 Sep 2025

joel

Shower curtain rod in room 515 broken, great view of the arch, a unique building design with the open court yard, and glass elevators , nice place in general but lacking maintenance and cleaning... Through out the facility

Leisure

10/10

Exceptional

17 Sep 2025

Earl

Convenient walk to and from Busch Stadium.

Leisure Self

2/10

Poor

15 Sep 2025

Jessica

Rooms didn’t look or smell very clean. Had to wait over an hour to check in and staff wasn’t very friendly.

Leisure Friends

4/10

Poor

15 Sep 2025

Karli

Our room was pretty dirty itself( brown stains on curtains, black mold in bathroom, seems as if they didn’t clean shower in-between guests)

Workers are very NON friendly, I understand work sucks but it completely showed on every single face I saw.

Easy parking, amenities such as casino and restaurants were nice options but I give it a overall 3/10

Leisure Partner

8/10

Excellent

14 Sep 2025

Kaylyn

Great place to stay for dome events, safe environment as you need your key card to get into the facility and elevators.

Leisure Family_with_children

6/10

Pleasant

14 Sep 2025

Brittney

All staff were very rude. There was one gentleman working at the pizza and pasta restaurant that was kind and accommodating.
The showers were dirty, the room looked very quickly flipped. AC barely managed to keep up. Rooms smelled like smoke. Vent was rattling so loudly in our friends room.

10/10

Exceptional

13 Sep 2025

Helen P

It was very convenient for us because it was across from the convention center.

Leisure Family

2/10

Poor

06 Sep 2025

Kristine

I didn’t get to stay at the hotel; I had a terrible emergency and lost my baby. They refused to refund me.

6/10

Pleasant

28 Aug 2025

Jordan

Nonsmoking room had a stench of stale cigarette smoke. Water damage on the ceiling from a previous leak. Not as nice as it was a few years ago.

Partner

6/10

Pleasant

24 Aug 2025

Tasha

Non smoking room had very heavy smoke smell

We checked in at 9 pm. Lobby was beautiful and smelt clean. Front desk was friendly. We stayed in room 637 and the room was right off elevator and stunk heavily of smoke and it was a non smoking room. Called front desk and they did nothing. They said they could come spray the room. Was very disappointed about this. They also said smoking rooms were on the eighth and up floors so we should not be smelling this.

Friends_and_family Family

6/10

Pleasant

23 Aug 2025

Nikcole

Room was not the cleanest but was large and pretty nice, at first sight. There was a second sink, which was good to have outside the bathroom. The downstairs bar was never opened so we asked a staff member about it and she said it had been closed for months. We extended our stay for one extra night and, because we booked on Expedia, the manager at the front desk said we’d have to check out by 11am, on the original day, and check right back in. I’ve extended many trips and have never been told I had to do this. So we went down after midnight on the original check out day and the man at the front was very helpful and got us taken care of. Very weird and inconvenient circumstance, though.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Debbie

Great place

Decent hotel. Needs a few upgrades but overall pleasant accommodations. Friendly staff.

Partner

10/10

Exceptional

07 Aug 2025

Mark

Miss Valarie was so welcoming and inviting! Very helpful with local knowledge! What a true gem she was

Business_and_leisure Family

4/10

Poor

07 Aug 2025

Mary

For the price of this hotel, I was expecting upscale. It is anything but upscale. It definitely needs to be updated. It is dirty and run down. The walk to get to the casino is really long. There may have been a drug deal going on out front when we arrived. I definitely did not feel safe here. I would not recommend staying here unless you can get your room for the same price as budget MOTEL. Definitely not worth the price.

Leisure Partner