Name: DoubleTree by Hilton St. Louis Forest Park
Address: 4550 Forest Park Ave., St. Louis, 63108, US

6/10

Pleasant

06 Aug 2026

David

Bathroom was very worn and the bath tub was rusty and in terrible need of new caulk and grout. Perfect location and very convenient parking. All things considered it was good value but the hotel is in bad need of an update.

6/10

Pleasant

05 Aug 2026

Nancy

The room I stayed in air conditioning was COLD!!! Fortunately I was able to adjust the thermostat which helped alot. I was disappointed that there was no extra blanket in the closet but being able to adjust the temperature made it OK.

4/10

Poor

03 Aug 2026

Tessie

Amenities were poor, no water in room, no coffee. Handicapped shower, we didn’t want or need.

6/10

Pleasant

18 Jul 2026

Jody

The location was great, but they overbooked and did not have our selected room available when we arrived. They said that because we booked third party that our desired room wasn’t guaranteed. We made it work and the room was clean, but the toiletries in the shower were empty.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Kevin

The room was overall very clean. The staff had taken some time to fulfill some requests, though otherwise was very responsive.

Partner

10/10

Exceptional

15 Jul 2026

Tonya

My only frustration is that when I first arrived, I waited 15 minutes to be able to enter the building from the hospital side even though the staff said they would send someone. Fortunately, some other guests finally came along and we followed them into the hotel. Overall, the hotel was very clean. The property was a little bit worn but not too bad. Other than the first frustration, the staff was excellent and very helpful. Really liked the front desk guy on Monday evening! He put a smile on our faces.

Family

10/10

Exceptional

13 Jul 2026

Jessica

Easy check in and friendly staff.

Self

4/10

Poor

12 Jul 2026

Jasmyn

Clean room clean lobby staff was polite air barley worked and parking was a extra 15 dollars on top of the 300 something I paid for 1 night stay

Self

4/10

Poor

09 Jul 2026

Ellen

Room was very run down. Breakfast was minimal and the lobby was under construction. Parking was tricky and there seemed to be limited staff. I would not stay here again.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Joyce

Hotel was nice and quiet. Linens and bedding were very nice and comfortable. Check in and out were easy. Parking was convenient. Breakfast was good. Right next door the the Siteman Cancer center which was very convenient

Family

10/10

Exceptional

03 Jul 2026

Betsy

Good place to stay to get to dr appointment

6/10

Pleasant

03 Jul 2026

Elizabeth

We had a mixed experience here. They often had computer issues that interfered with their ability to assign rooms and make keys. At first we were given a dirty room (dog hair, dog pee, hair in the sink, leaking bathtub, etc.). They didn't have another room of the type that we had paid for so we were temporarily put in a different room for one night and then reassigned the next night. (The second room only had scalding hot water in the shower -- no ability to turn it colder.) The men at the front desk were friendly but often seemed to leave everything to be dealt with by the more competent female staff. We were ultimately put in a room next to a young family that kept us up until 2:00 or 3:00 in the morning with their noise. (So it's definitely less noise-proof than other hotels.) The breakfast was pretty good but would mostly run out by 9:30, even though it was supposed to go until 10:00. Again, when we'd ask male staff about getting a refill or even silverware, they'd say they'd take care of it and wouldn't. We'd then ask a female worker, and she would actually follow through. We liked that they had a little \"convenience store\" in the hotel with some good food options. There is also an Applebee's connected to the hotel that was a good dinner option. (Just check your bank account afterward -- the wait staff changed our tip amount!) If you need access to the hospital next door, this could be a good option for proximity. Just definitely keep your expectations lower than usual.

Family

8/10

Excellent

01 Jul 2026

Helen

Parking was conveinsnt

Partner

10/10

Exceptional

29 Jun 2026

Riad

Very close to CWE and adjacent to Barnes Jewish Hospital

Self

10/10

Exceptional

28 Jun 2026

Amy

Clean, good location

Family

6/10

Pleasant

28 Jun 2026

Shane

The shower would only work on full hot water if you tried to turn it down to some colder water it would barely come out of the shower head. The refrigerator would not get cold enough to keep drinks cold.

Family

6/10

Pleasant

27 Jun 2026

Cheryl

Definitely disappointed. Our room could have used a good cleaning! The areas behind the chair and table were filthy. The chair arm was torn. Breakfast was available for another $14.00 per person. Totally uncalled for! The room charge was $180 plus. Not worth it. Not even for the convenience to being close to BJH facilities. We were not there on vacation! Will never stay there again nor recommend!
Doubletree has always been a favorite place to stay. I won't judge other Doubletree hotels by this one but will definitely be more careful.

Friends

8/10

Excellent

26 Jun 2026

Lavonda

The cookies was delicious

Friends

2/10

Poor

23 Jun 2026

Emma

The water was just a drip and the walk in shower didn’t exist

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Debra

A few outlets and light bulbs out.
Two bed Queen Room with no chair other than the desk chair

We had a handicapped accessible room with a roll in shower, which was very nice.

Partner

10/10

Exceptional

18 Jun 2026

Mikelyn

Rooms are comfortable, and the beds are incredible!!

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Alena

Close to a variety of restaurants around the area. Convenient location.

Family_with_children

6/10

Pleasant

15 Jun 2026

Lori

Great location. Close to zoo, arch. Hallway smelled like sewer. Just on second floor. Signs to navigate walking with luggage in parking garage were limited. Air conditioning in room was extra loud. No shower gel in container in shower. Little things that added up to an unexceptional stay. View into parking garage made for a very dark room.

Family_with_children

6/10

Pleasant

09 Jun 2026

Porsha

The hotel was nice; however, for the price there aren't many amenities. You have to pay extra for WI-FI, no free parking, and there's no pool. The area is great though, very walkable for dinner and drinks. There's a Whole Foods a couple blocks away but nothing more affordable for groceries or emergency toiletries within walking distance

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Fehim

Sheets had lipstick stain not changed before arival room mirrors not clean hotel is outdated breakfast strawberries solid frozen pastries seemed old and hard

Partner

8/10

Excellent

08 Jun 2026

Yvette

Clean room, walking distance to restaurants, loved the warm cookies!

Family_with_children

10/10

Exceptional

08 Jun 2026

Gary

Beautiful hotel in a convenient locations. Walking distance to great restaurants and coffee shops.

Family

8/10

Excellent

07 Jun 2026

Keri

The young man at check-in was very cheerful and helpful. He noticed that my husband was in a wheelchair and picked a room that would work better for us. The location is perfect for area of Barnes Hospital that we needed to get to. Our only problem is one that sounds silly but for someone who is elderly and disabled it's a big deal--a loose, wobbly toilet seat that isn't solidly connected to the toilet. This seems common to hotels everywhere--cheap seats that move and can cause a fall. It seemed odd to have to pay for the same sort of breakfast that other hotels include so we skipped it and ate at the hospital, which has really good food that is reasonably priced.

Partner

10/10

Exceptional

07 Jun 2026

Miguel

Excellent hotal. Close to the bjh and the metro

Self

10/10

Exceptional

03 Jun 2026

Janelle

Na

8/10

Excellent

02 Jun 2026

Amanda

The convenience was great for a medical appointment staying so close to hospital. The hallways and our room floor had white carpet freshener sprinkled all over for the two days that we were there. Never vacuumed (but smelled nice) and our room and bathroom were not very clean. Free cookie was delicious but there was no coffee unless we purchased breakfast. And now I’m grumpy cause I haven’t had my caffeine.

Partner

10/10

Exceptional

01 Jun 2026

Brad

This hotel was chosen because it was close the the medical campus of Wash U. It is super well maintained and the staff is always friendly. And there are chocolate chip cookies!

Family

10/10

Exceptional

29 May 2026

Marlene

The hotel was so convenient to my husband’s medical appointments and procedures.
The room was welcoming at just the right temperature. The bed was so very comfortable. I liked having a small sofa to relax instead of a room with one comfort chair and a desk chair. The bathroom was clean.
My favorite two things were the warm welcome cookies and the reading lamps attached to the side of the headboard.

Partner

4/10

Poor

27 May 2026

Kathryn

I think you can offer you customer a free breakfast instead of charging 15.00 a person I paid 211.00 to stay because my son had to have testing done at the hospital and he couldn't even get a good breakfast because I couldn't afford it

Friends_and_family Family

4/10

Poor

26 May 2026

Charles

Do not recommend. Curtains in room did not function correctly. Maids did not clean the room. Front desk staff regrettably slow. Breakfast poor.

Partner

10/10

Exceptional

25 May 2026

Randall

The carpet in the bedroom really wasn’t up to par. There was a gas picture hanging on the soft wall. I would’ve expected something a little more upscale than that and we got hit in your parking garage.

Family

6/10

Pleasant

25 May 2026

Teresa

The price for this hotel was terrible. Way overpriced with no breakfast! I stayed due to a family member having surgery and for the price per night, ( over $200 with 3rd party booking)there should have been a free breakfast. We stayed for the convenience of being somewhat close to the children's hospital. It is nice that we didn't have to deal with additional travel to get to hospital, but it is still a 15 min walk to get to childrens hospital. Our bathroom had hair all over the floor and carpets were sticky in some parts. Desk staff was very nice and helpful. For the price, I would choose another hotel if I didnt need to be close to hospital. At least have some coffee and pastries available for breakfast! I mean come on.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Lily

air condition was very noisy . old fashion ..

Family

10/10

Exceptional

24 May 2026

Catana

Room was spic and span. Staff so helpful. I had just had hand surgery and they went out of their way to help. Recommend this hotel to anyone

Friends_and_family Family

6/10

Pleasant

22 May 2026

Denise

Clean room, easy check in. Our TV didn’t work. We called the front desk. He said “they’ll be right up to fix it”. They never showed up and we went on to bed. The breakfast wasn’t anything special for the price. It was the same food as the usual free breakfast at other hotels.

Partner

6/10

Pleasant

20 May 2026

Douglas

This was our third stay at the hotel. The first two were good and the last stay was just okay. There was trash from previous traveler in the trash bin along with a unpleasant smell in the room. There were no suitcase caddies in the room which was very annoying. I wish it was better and it really could have been. Okay, there you have it.

Family

2/10

Poor

20 May 2026

Joseph

This is the third time staying here due to it being located so close the Barnes but the rooms are dirty. The bathroom was disgusting.

Partner

10/10

Exceptional

19 May 2026

CHERYL

The maid had not cleaned the sheets.
Bed was made and mud and dirt was in sheets.

They changed the sheets and credited us some on our stay.

8/10

Excellent

16 May 2026

VISUVANATHAN

yes

Family_with_children

10/10

Exceptional

16 May 2026

Leticia

Excellent location

Friends

10/10

Exceptional

13 May 2026

Thomas

Air conditioning worked and controlable. Parking was easy and safe. Walkway from parking to lobby could be more inviting.

Self

10/10

Exceptional

13 May 2026

Brenda

Very clean with personable, friendly staff

Partner

10/10

Exceptional

05 May 2026

Elizabeth

The room was great!!! Clean!! Air conditioner work great… love the parking!!! The staff was excellently!!

Friends_and_family Family

6/10

Pleasant

05 May 2026

Angela

no remote in room, phone did not work

6/10

Pleasant

02 May 2026

Mary

Broken drywall on bathroom floor, old candy bar wrapper in nightstand drawer. Left an item behind and no one would call back. Asked for a cab was told it takes 5 minutes, oh no I was late for an extremely important appointment.

Business

8/10

Excellent

27 Apr 2026

Janet

All was good but we were disappointed that breakfast was not included. Coffee for a fee was not very good. Staff was helpful, bed was comfortable.

6/10

Pleasant

27 Apr 2026

Mark

The drain in the bathtub wasn't draining so it was difficult to take a shower, other than that it was fine.

Partner

6/10

Pleasant

27 Apr 2026

Douglas

We arrived at 3:00 p.m. and was informed that check-in was at 4:00 p.m. there were three other groups who were also waiting to check in. We were informed that our rooms were getting ready and it was obvious that all the people who were waiting were in rooms with two beds. The lobby area tables were dirty with crumbs and leftover food on them. The furniture in the lobby was broken down the seat sagging and it looked like furniture that you would find in someone's den that had been beaten up by the kids. We were finally sent to a room and when we arrived it had not been touched. We found the maid on the floor she came over to our room and quickly got it ready and that was the one highlight of the state other than that it was fine but nothing special or exciting

Friends

10/10

Exceptional

25 Apr 2026

Amy

Great clean room

10/10

Exceptional

16 Apr 2026

Douglas

Clean rooms and safe and easy access parking garage.

10/10

Exceptional

14 Apr 2026

Divina

Clean room.

10/10

Exceptional

12 Apr 2026

SHEILA

The staff was so friendly and very accommodating!

Family

10/10

Exceptional

09 Apr 2026

Jerry

Pet friendly place friendly staff.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Douglas

Very convenient location for the trip. Staff very friendly and professional.

6/10

Pleasant

07 Apr 2026

Raja B

Every thing was good, except the AC made a loud rattling sound when it would come on. Had to turn it off to sleep. I believe it was the mirror on the wall that rattled

10/10

Exceptional

06 Apr 2026

Philip

Room was quite large and nice

Self

10/10

Exceptional

05 Apr 2026

Frankie

Im trying to figure out how to get some of thoes fresh hot cookies they was giving out?
Hopefully my NEXT STAY me and my wife will get some.

Partner

10/10

Exceptional

01 Apr 2026

Tyler

great

Family_with_children

8/10

Excellent

29 Mar 2026

Pat Murray

Kevin at the front desk was kind, courteous and most friendly— super nice and accommodating young fellow. Also, Liz, who works her rear end off at the morning breakfast is amazing— worth a good tip every day. Super disappointed, however, in the breakfast—NO fault of Liz or her crew that works for breakfast. Have been going to this hotel at least once a year for many years now. They always have various college, possibly high school teams in the Hotel. This year, the teams seem to be less courteous and have to wonder how their rooms look when they left. They would come to the breakfast and devour simply everything. As an example this morning, I was there before 8 AM and basically all that was left with scrambled eggs and some sausage links. No fruit, no milk for cereal no oatmeal no bagels or pastries and even all the juices were empty. Several people in my party did not have breakfast included with the room and I paid an extra $20 a day to get nothing to eat. Several people that came after 8 AM were very upset and I feel Hilton will lose customers over having these teams in House. Wondering if these teams are more stable than the average paying customer. Also in the room itself I feel the bathroom desperately needs some updating. Old-fashioned very low toilets and the caulking in my shower around the toilet was not only unsightly, but I wondered how clean. Also, the bed in the room I was in with dreadful. very disappointed in our trip there this time.

4/10

Poor

27 Mar 2026

David

It was an awful room for over three hundred bucks a night. I was in the second level, looking directly into the parking lot.

10/10

Exceptional

24 Mar 2026

divina

Highly recommended

Partner

10/10

Exceptional

21 Mar 2026

Hongsheng

Everything was good.

6/10

Pleasant

15 Mar 2026

Gary

Location is good for access to Barnes Hospital and Center for Advanced Medicine. There is an adjacent Applebee's restaurant. The breakfast is not a great value, overpriced for fare that is free at most 3 star hotels. Parking costs about $16 per night. Room was adequate but not up to Hilton standards. Recent renovations have not significantly improved the property.

Partner

8/10

Excellent

13 Mar 2026

Louise

Check in was easy, the was helpful and friendly. Once we got to the room it was nice but bathroom could use a makeover.

Friends_and_family Family

4/10

Poor

09 Mar 2026

Kayla

When we checked into the hotel, our room was 77°. The front desk was called three times and an employee did come up to “reset” the thermometer. We were told no other rooms were available and the room was still 77° when we checked out the next day.

Partner

10/10

Exceptional

06 Mar 2026

Jeania

Great customer service.

8/10

Excellent

06 Mar 2026

Jorge Humberto

Good

10/10

Exceptional

03 Mar 2026

Marveta

Everything was perfect

Self

10/10

Exceptional

02 Mar 2026

Freddy

Yes, it was a pleasant experience.

Partner

2/10

Poor

26 Feb 2026

Randall

Staff was fine, the mattress was harder than the floor! And feather pillows? They are crap! I use to manage a hotel, the ONE thing every guest expects, is a comfortable bed and pillows. Nothing else really matters. Very diapppointed, will not recommend. No apology for my painful and sleepless night. The little sofa in the room, was more comfortable than the bed!.

Partner

8/10

Excellent

26 Feb 2026

Michael

Room was nice.
Staff was very friendly
Warm cookies were good

Self

6/10

Pleasant

25 Feb 2026

Kati

Only stay here when I need access to the BJH hospital.

10/10

Exceptional

24 Feb 2026

Rebecca

The room was clean and comfortable, the staff was friendly and accommodating. Perfect for our stay!

10/10

Exceptional

23 Feb 2026

Yaqi

Clean and quiet. Loved it

8/10

Excellent

17 Feb 2026

Marie

Friendly staff

4/10

Poor

16 Feb 2026

Talitha

There was no toilet paper, kleenex or body wash. We requested this with no response. We sent a second request and received the kleenex and toilet paper but no body wash. We bought our own. Also, we requested two extra blankets. They said they could only do one.

No one was ever available at the front desk. Very poor service. Gave a second star, because they did give us free parking.

Partner

6/10

Pleasant

13 Feb 2026

Sidney

Room was clean
Staff was friendly access to hospital and other restaurants in the area was good

6/10

Pleasant

08 Feb 2026

Jenna

Loved the convenience of the Hilton app to check-in/out and use the digital key. When I did have to go to the front desk, they appeared confused with what I was asking (I was asking how to pay for the breakfast downstairs). My shower also had no conditioner or body wash when I checked in.

Business Self

10/10

Exceptional

06 Feb 2026

Cherry

Clean, quiet, and the staff were great

10/10

Exceptional

01 Feb 2026

Venice Ann Kaye

Very accessible if you're working or will be going to BJC. Spacious room. Courteous staff.

Business Partner

10/10

Exceptional

28 Jan 2026

Annie

Great

4/10

Poor

28 Jan 2026

Janice

room was clean bed was not properly made shower gel in bathroom was empty

Partner

4/10

Poor

27 Jan 2026

Joshua

Room was ok. Bathroom was awful. Rust in tub. Hairs on floors. Ceiling paint/ dry wall peeling.

Business

4/10

Poor

26 Jan 2026

Jennifer

The hotel was sold out and filled with hospital staff because of a snow storm. Staff was rude and unhelpful because they were short staffed. I tried to check in online but couldn’t get my digital key. After standing in line for over 30 minutes to check in I was handed a key to a room that was not the room I requested. The person at the front desk told me they were being handed out at random because they were sold out. She acted annoyed and overwhelmed. This simply can’t be the first time they have been full. They only gave me one towel and when I called for a second she said they didn’t have anymore. I had to use a hand towel! The room was clean but felt old. The paint was browning and peeling in the bathroom. She stuck me right by the elevator and I could hear everything in the hallway. I didn’t get any discounts and the room was expensive. I felt like I was staying in a youth hostel.

Business

4/10

Poor

15 Jan 2026

Tim

Didn't get breakfast because we had to pay for it,it wasn't included in the price of the room,nor was the parking. Had to pay to parking in there garage.
I was disappointed that parking and breakfast wasn't included with the price of the room.

Partner

10/10

Exceptional

15 Jan 2026

Gai

Room was clean. Check in was a breeze.

Partner

6/10

Pleasant

07 Jan 2026

Kelly

Staff was great but the rooms could use some improvements. The lobby is beautiful but the room had peeling paint and the faucet in th shower constantly leaked. Served its purpose though, we would stay again if we needed to

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Alexander

Hdhsjs

8/10

Excellent

30 Dec 2025

Renee

Staff was helpful.

Business