Name: Element St. Louis Midtown
Address: 3763 Forest Park Avenue, St. Louis, 63108, US

6/10

Pleasant

28 Jul 2026

Courtney

3rd floor was decent.

6/10

Pleasant

28 Jul 2026

Courtney

The 5th floor has a filthy carpet that has the hallway smelling like funky feet, the room door was broken, the bathroom wall had some nasty splatter all over it, and there was human and dog hair everywhere.

6/10

Pleasant

26 Jul 2026

Stacey

Only issue was not hot water

10/10

Exceptional

26 Jul 2026

Rico

Breakfast was OK not much to choose from.

10/10

Exceptional

23 Jul 2026

Michael

Clean, with very comfortable beds, a great kitchenette (in my room, at least), & a better than average breakfast. Be aware that the “cooked-to-order” breakfast sounds more expansive than it really is; but it’s still better than average.

Self

8/10

Excellent

23 Jul 2026

Nathan

clean rooms & soft linens

2/10

Poor

23 Jul 2026

Benjamin

The room was so humid that my feet felt wet on the non-carpeted floor. It seemed to be a swamp cooler in the room rather than an air conditioner - insanely loud too. Also, they want $40 for lot parking or $28 plus tip for valet. The alternative is street parking that you have to start paying at 7am and can only be purchased 2 hours at a time. Room did not feel especially clean, but maybe that was amplified by being so damp. Not a good experience.

10/10

Exceptional

22 Jul 2026

Will

Had a great stay… enjoyed the spot

10/10

Exceptional

20 Jul 2026

Prince

Easy access to Saint Louis University

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Amanda

All the staff were very kind. We enjoyed our time here very much.

Family

10/10

Exceptional

14 Jul 2026

Jordan

Loved our stay! It is perfectly located next to a really cool food hall and shopping area. Valet and hotel staff were just amazing and super helpful! The room was very clean and I had no concerns. Pool wasn't super big but honestly, we did not come for the pool it just happened to be a nice amenity! It is just a few minutes from downtown and a good resting place between stops. We will definitely be back!

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Thomas

The property was nice in appearance. The staff were very helpful. The breakfast would benefit from more food. They ran out of different items before the close of breakfast. Our suite was humid even with the thermostat set to 68…just could not get humidity out of the room. The ac was a bit noisy also.There was pot smell a couple of time in the elevator.
Parking was a bit annoying as it is more expensive to self park than to valet. Small valet area a make it more challenging for unloading and loading.
The valets was very helpful.
I personally didn’t like area. I would not stay there again.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Dalton

Hotel was very nice. Staff was excellent!! Pool was nice and outdoor area. Parking cost was a shock $40 a day to park yourself and $28 a day for valet.

Family_with_children

10/10

Exceptional

12 Jul 2026

Brittany

Really enjoyed my stay I will return

Partner

4/10

Poor

10 Jul 2026

Homayoon

They placed dirty towels in the bathroom and it wasn’t accidental because you have to be blind not to see the stains on the towels that was placed in the bathroom.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Lena

The staff was so kind and caring, it made our 5 day stay even better! If you put the address in Google, it will take you to the back side of the building. Also, if you came from out of state and need a quick meal on the first night - just walk across the street to the Fondry. Enjoy!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

RAKHEE

Everything was wonderful

2/10

Poor

05 Jul 2026

La Donna

Clean room but front desk manager ruled unprofessional! Also we couldn’t utilize the roof top bar, the hotel was charging $30.00. I think it’s a shame to do this to the guest at the hotel. Where are you staying when they had only one bar in the whole entire hotel they had no other entertainment and they wanted us to pay. I think that was very pity, unprofessional low class.

Family_with_children

10/10

Exceptional

05 Jul 2026

Maria

Very clean and walking distance from the university

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Barbara

Stayed as family of 6 in one room which is hard to find. Excellent location.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Nathan

clean and nice

2/10

Poor

23 Jun 2026

Karen

The absolute worst staff I have ever had the displeasure of working with. The facility itself is nice, pool was cold, breakfast great, however— they charge $28 for valet parking (or $42 for self parking!) and kept us waiting at check in for over 5 minutes.

At checkout I thought we were all good, but they overcharged me $200. When I got home and realized the mistake, I called to try to resolve it. I have made over a dozen phone call to the hotel and it met with hang ups, waits that eventually hang up, incompetent employees who say they will look into it and never call back. It’s almost impressive how awful they have been. AWFUL! Do not even risk it, if you have a problem you will not find help. Stay somewhere else.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Bruce

This property is a great place with 1 exception: there was no hand soap for the bathroom. I requested some from the front desk and dish soap was sent up. I explained that I needed hand soap and was told they did not have any. I asked the ladies cleaning the rooms in the morning and received the same answer. It seems to me that a hotel of this caliber and expense could afford to have hand soap available. The breakfast staff, the valet staff, and the front desk staff were great. Acts 4:12

Family

10/10

Exceptional

19 Jun 2026

Jennifer

It was an awesome stay! Everyone was so friendly and clean. I wish the pool wasn't so cold though.

Family

8/10

Excellent

17 Jun 2026

Karen Anne

Clean room, good breakfast, open and spacious lobby and outdoor shared spaces. The room was missing hand soap and parking was expensive but otherwise good experience overall.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Shannon

Decent enough hotel but we likely will not stay again or recommend to others. Self-parking was more than Valet Parking, which is the opposite of what we've experienced everywhere else. Valet is a service and should require an upcharge. if used Instead, this hotel makes you pay $12 more just because you want to park your own car. When using self-park, the lot is behind the hotel in retail parking and we were told to use the backdoor, which was very difficult to find as it was an unmarked grey door like other retail doors. After walking around aimlessly, another guest saw us with our bags and told us where to go. Our room was clean but the body soap pump in the shower didn't work. We had no hand soap in the bathroom and the bulb in the floor lamp was burnt out. Our thermostat was blinking low battery the whole time so we were afraid it would quit working but that didn't happen during our stay. It just felt like the previous cleaning and walk-through was likely rushed. Breakfast would have been good but there is only one cook making sausage, eggs and pancakes to order. A larger family ordered right ahead of us as we were leaving and the cook told them it would be awhile so we didn't even bother. We left and got something while we were on the road. Overall, it did the job and we had a bed to stay in. Just not worth a recommendation to family and friends.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Diana

This hotel was very nice. The valet parking is the way to go. The attendants were so kind and accommodating. Kudos to the valet guys!!! My only complaint is that our mattress kept sliding down and we kept having to push it back up.
The rooftop bar? Excellent! The outdoor patio area? Excellent!

Friends_and_family Friends

6/10

Pleasant

06 Jun 2026

Arnoldo

During breakfast the woman cooking the breakfast was rude and seemed bothered when asked about the breakfast options.

Family_with_children

10/10

Exceptional

01 Jun 2026

Anthony C

The staff was incredibly nice and helpful. the room was clean and well organized. the mattress was a bit older and had sunken spot on one side so it likely needs to be replaced, but other than that I will stay there business trip to STL.

Business

10/10

Exceptional

31 May 2026

Lisa

Nice place,clean,friendly staff. I would definitely stay again

Partner

6/10

Pleasant

31 May 2026

Heidi

The staff was terrific and the breakfast options were fresh daily with a yogurt bar, fresh fruit, bagels, toast and two fresh made options each day.

Family

10/10

Exceptional

31 May 2026

Jane E

We enjoy this hotel. Our 2nd stay. Great suite for a reasonable price. We enjoyed the pool gym and the patio area and the roof top bar. . The staff are particularly great. They also present themselves well, looking professional. The location is good for so many things to do in StL. We enjoyed the Foundry area just across the street for shows and food hall. Better than average breakfast also. This is now our go to when visiting StL

Friends_and_family Family

8/10

Excellent

30 May 2026

Regina

Nice stay. Staff was nice.

Family_with_children

10/10

Exceptional

30 May 2026

Carlton

Staff

Family

10/10

Exceptional

30 May 2026

Monique

The breakfast was awesome. So much to select from. The prepared meals were tasty and they worked with me on my allergies.

Friends

8/10

Excellent

25 May 2026

Jennifer

Nice breakfast and patio area. Room was adequate for our needs

Family

6/10

Pleasant

25 May 2026

Meng

Hotel was just okay. Probably won’t ever come back to this hotel.

The Bad: The person cooking the breakfast food had bad service. When we placed our order, he stared at you like he was annoyed he was working. No smile, no emotion, and could barely hear him. It’s funny because the sign in front of him said to rate them so they could win, they aren’t going to win anything with that service. Like some of the other reviews, the way the breakfast is setup makes breakfast chaotic.

The rooms were clean at a glance but if you look closer, there are stains on the walls, holes patched up, tv was installed sideways.

Our tissue box was half empty, the lotion bottle in our bathroom was already half way used and not replaced.

Ice machine on the 2nd floor didn’t work.

The GOOD: Front desk was helpful and nice to us during check in and check out.

The gentlemen cleaning and maintaining the breakfast lobby was busting his butt to keep it clean. Thank you to him!

A lot of lounging space throughout the hotel inside and outside.

10/10

Exceptional

16 May 2026

Jane

Staff were friendly

Family

8/10

Excellent

16 May 2026

Caroline

Fabulous room size and comfortable bed with great amenities. However arrived Tuesday left Saturday and there was no cleaning of room. Requested twice for clean towels and none came . Was told there would be a refresh of the room on Friday and nothing happened . Hence I washed dried towels myself and emptied trash .

Partner

10/10

Exceptional

12 May 2026

Christina

We love this hotel. We stay there every trip to St. Louis. Never disappointed!

Partner

8/10

Excellent

11 May 2026

Annie

I woke up at 4am because the tv turned on without anyone turning it on. That creeps me up!

Friends_and_family Family

10/10

Exceptional

10 May 2026

Jacob

The hotel saff were awesome, the valet guys were very nice and supper helpful with suggestions for activities in the area.

Family

6/10

Pleasant

07 May 2026

Courtney

It was okay.

Family_with_children

10/10

Exceptional

03 May 2026

Savannah

Everything you could ask for in a hotel! Great experience and very friendly staff!

Partner

8/10

Excellent

02 May 2026

Paritala Ravikant

Good kitche

Family_with_children

10/10

Exceptional

25 Apr 2026

brooke

Everything was wonderful 🤗

Friends_and_family Family

2/10

Poor

24 Apr 2026

Shawn

My expedia says check in at 3:00. Hotel says 4:00 and they were terrible at communicating when rooms were done amd we didn’t get in until 4:30. Parking was ridiculously expensive and they put two pending charges for $192.00 and $242.00 before they figured out the correct amount. Had to call back because they charged me for two valet parking permits when i purchased one.. not a great experience

Friends

10/10

Exceptional

21 Apr 2026

Cari

Would stay there again!

Partner

6/10

Pleasant

20 Apr 2026

Eritha

Cleaning and cooking staff were always really friendly and super helpful, as well as some of the front desk staff. Housekeeping always did a thorough job cleaning the rooms. Some of the valet were also very helpful. On some days they appear shot staffed, at least in the morning, so just keep in mind you might have to wait 10-15 minutes for your car even if you call ahead.

I had a room that looked like it had been broken into. Sometimes it was hard to completely shut. Also not sure what can be done about this but guests would run down the hallways or stomp really loudly on the floor above me, late at night. You can also hear the next door’s toilet flush.

When booking, there was nothing that stated the need to pay for parking daily (self park or valet). This may not be such a big deal when you’re there for a few days, but if you’re doing an extended stay like I did, that presents a huge additional cost. I wanted to cancel my reservation but by that point they wouldn’t refund me, so I had to pay the additional to park. This made it difficult for me to tip the valet. (I booked through Expedia and it didn’t mention the daily parking fee; not sure what the actual hotel site says).

Laundry facilities on site are fine EXCEPT that it is quarters only and there is no coin dispenser anywhere on the property. They will literally tell you, “Fresh Thyme across the street should have quarters” — may be fine for someone with no children.

Family_with_children

8/10

Excellent

19 Apr 2026

Vivian

Clean room and spacious

Friends

6/10

Pleasant

13 Apr 2026

Isabelle

Breakfast provided lots of options including fresh daily options. The room had visible damage in multiple areas which made it feel dirty. The pool area had lots of grim and trash and could probably use occasional walk through from staff to keep up with it.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Candace

Most everything was wonderful. The mattress though would not stay in place on the oversized bed frame. This left a gap by the headboard no matter how many time we pushed it back and our pillows kept falling in.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Jeremy

Breakfast was good and fresh but there needs to be a kids waffle or on cake option. Park situation needs better explanation when booking no good option outside of valet. Overall great experience.

6/10

Pleasant

06 Apr 2026

Ashley

The breakfast was lacking, parking was expensive and a pain (although the valet were the nicest staff), the pool was cold, our room was missing condition and they never brought us soap, they repeatedly forgot our towels after cleaning, our safe and phone were broken and never replaced or fixed after several requests and the blow dryer was weak and terrible. Good location across from The Foundry.

Family_with_children

10/10

Exceptional

05 Apr 2026

Thomas

Very nice property

4/10

Poor

05 Apr 2026

Jenn

We are from out of state, we arrived at 3:55 and we couldnt check into our room until about 4:45. We were disappointed on that. We are a family of 6 so 4 little kids in the waiting area for about an hour was frustrating. The pool was great. Our room only had 2 towels The pool area didn’t have many at all. The staff was very nice. We did get the vallet parking, the front desk forgot to let the car runners know we wanted our car, so we waited for about 20 extra mins once during our stay.
We appreciate friendly staff, but we won’t return to this location.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Nicole

Our room was changed because i booked through Expedia and not Marriot and there was nothing i could do. I booked a room to sleep our family of five but was changed to a room with 2 queens and no pull out couch. We were given extra blankets though. The ADA accessible room that I DID NOT reserve was so loud from the plumbing. At least i didn't have to pay for an extra water feature. The staff was at least friendly and the breakfast had a variety of options. The pool never had any clean towels. So bring them from your room and ask the desk to bring you more.

Family_with_children

6/10

Pleasant

02 Apr 2026

Cari

The continental breakfast always had fresh items and the staff replenished them often. However, the staff couldn’t seem to catch up on clean dry towels. When we asked to have more brought to our room (3x with three different staff members) they never came

Family_with_children

10/10

Exceptional

01 Apr 2026

Mohit

Good valet parking

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Natalie

We chose this location for our Soring Break. It was my daughter, myself and our pupster. We always felt safe and it was a great location. Every staff member I interacted with was so friendly and helpful. The breakfast bar in the morning is amazing. The jars with fresh fruit infused water were so refreshing. We would definitely stay here again!

Family_with_children

10/10

Exceptional

31 Mar 2026

Christopher

Modern and super clean hotel with big rooms, attractive lobby and friendly staff. Infused water and coffee was appreciated. Great bath products. Will stay here again. Thanks to Angie at the front desk!

10/10

Exceptional

30 Mar 2026

Andre

Their team is extremely professional and very helpful. Place is maintained well, water is triple filtered, and the manager Joanne is fantastic. Thank you guys for helping us with our luggage fiasco, I would definitely come back again. The beds are extremely comfortable 10/10 recommend.

6/10

Pleasant

30 Mar 2026

Charity

While the staff was pretty great and accommodating, we won't stay here again.

Check in was a long wait with only one front desk person working when the hotel was booked full, once we did check in (well after the stated check in time) our room was not available which resulted in more waiting. Once we finally got to the room, it was not the room we booked which required another trip to the front desk for a room change and moving all of our luggage again. There also were no luggage carts available which made moving all the luggage a struggle. The room was mostly clean upon entering except for some of the provided dishes being dirty and the table was dusty.

The road traffic was very noisy. Beds were hard and pillows were flimsy. No one slept great the entire stay. Lots of waking up to sirens blaring, loud cars, and music blasting.

Breakfast was mediocre. We did enjoy the espresso maker though.

We also were caught off guard by the hotel parking situation which was another expense on top of the hotel expenses.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

John

For the price I paid, I feel the breakfast selection wasn’t the greatest, however everything served was fresh. Also, I paid an extra 80 plus dollars for parking. If it was mentioned in the listing, it wasn’t plain text that parking was extra. I understand parking space in a big city is a premium, so it’s not a huge deal. Hotel staff were wonderful! Amenities were great. 9/10.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Michael

Great property with many dining and entertainment options in walking distance. Upbar has great drinks and city views. Great complimentary breakfast. Staff are courteous and attentive. Parking is expensive but the visitor lot around the corner on Laclede Av at the SLU campus is a great inexpensive option and only a five minute walk away.

Family_with_children

6/10

Pleasant

28 Mar 2026

kathy

I booked this hotel because one I had stayed in previous had a wonderful breakfast. I was very disappointed with this one.

Partner

10/10

Exceptional

28 Mar 2026

Ashley

Breakfast was fresh. Great location and 24hr valet

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Leta

Nice property
Convenient location

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Lauren

We had a wonderful stay at Element Hotel. Very clean, quiet, convenient location. We felt safe here and the staff was very kind and helpful. The room our family of 5 stayed in was spacious and had a wonderful kitchenette. We would stay here again.

Family_with_children

4/10

Poor

24 Mar 2026

Emily

We had issues with cleanliness and access to towels.

10/10

Exceptional

18 Mar 2026

Patricia

Consistently clean, and staff are friendly.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Melissa

The self pay being more expensive than valet did not make much sense but overall good place to stay. Roof top was nice to have and there was a food Court/ entertainment right across the street.

Partner

10/10

Exceptional

11 Mar 2026

Nicole

The pool was too cold, but the hotel was clean and spacious!

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Shannon

Clean room, friendly staff, and a good breakfast setup!

Partner

10/10

Exceptional

09 Mar 2026

Paul

Pool was okay. Staff was attentive. Breakfast was included, but no meat.

10/10

Exceptional

08 Mar 2026

Kiley

Staff members, including general manager Michael, greeted us and welcomed us immediately, accommodating an early check-in and valet parking made that process extra simple.
The room is well appointed, clean, and modern. The partial kitchenette is such a wonderful addition to the spacious rooms.
We lived our stay. And breakfast qlas great with a station grilling fresh, to order, french toast and frittatas.

Family_with_children

8/10

Excellent

07 Mar 2026

Bill

No hot tub and the pool was cold as hell but other than that nice place

10/10

Exceptional

02 Mar 2026

Lori

Hotel staff and the valet staff were very helpful. This hotel is in an excellent location and there are many places to walk to for food and shopping. Breakfast was amazing with a lot of choices.

Family_with_children

10/10

Exceptional

28 Feb 2026

Jaime

Room was spotless, and the staff were very nice. Valet parking was a plus. Amenities in hotel were great. Rooftop bar was excellent. I can't say enough about the smiles and customer service w each staff we encountered. The best stay I have had in a very long time 5⭐️s

10/10

Exceptional

26 Feb 2026

evan

Well run hotel. 1st class service from front desk to valet to bar service to breakfast to cleaning. Everyone worked as a team without any pretense. The 7th floor roof top is a perfect setting to cap off a night! Thank you!

Partner

10/10

Exceptional

23 Feb 2026

kim

The staff at this hotel is second to none! Great galentines weekend

10/10

Exceptional

21 Feb 2026

Brody

Staff were nice, location was great and close to all the cool stuff. Room was clean and quiet.

Family_with_children

10/10

Exceptional

19 Feb 2026

Jesus

Excellent service

10/10

Exceptional

18 Feb 2026

Robert

Yes I loved it! A great place to rest and a superb team

Partner

4/10

Poor

16 Feb 2026

Shari

I was moved to a room that was not what I purchased and when I brought it to the attention of the front desk staff she was very rude.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Theresa

Great experience, overall clean, well appointed, modern decor, best breakfast buffert I've had with homemade cook to order pancakes. Staff very polite and helpful. Valet cost less than elsewhere and staff very helpful and responsive. Would def recommend. We were visiting for a college tour.

Business_and_leisure Family

10/10

Exceptional

15 Feb 2026

Sierra

Every single staff member that we spoke to was extremely nice and polite. Every part of the hotel was always clean, someone was mopping/cleaning the bathrooms in the lobby almost every time we were leaving or coming back in. The valet guys were great. They were polite, every time we left that told us to have safe travels. Anytime we came downstairs and asked for the car they were very quick to go get it. Overall, everything was great, so great that our 3 year old asked to stay forever. We will most likely be booking with Element again.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Tonya

I’m

4/10

Poor

08 Feb 2026

Essence

The staff was wonderful and the property was beautiful but the guests kept up so much noise I couldn’t get any sleep.

Leisure Family

8/10

Excellent

01 Feb 2026

John

Staff was excellent amenities are plentiful. Just the details of the room have to be approved upon, loose fixtures, and the showerhead was half clogged. To the point where it was hard to rinse off. Faucet was loose.
The heater was not working correctly. Appliances were beat up in dinged

Leisure Family

8/10

Excellent

01 Feb 2026

Renee

The room was clean, the car service was efficient and the lobby was clean. The from desk staff were pretty condescending with us

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Kyle

Staff was amazing and hotel was super clean. Great locations with easy access. Valet was fast and took great care of us.

Business Self

10/10

Exceptional

24 Jan 2026

Jose Miguel

We had a great stay at this hotel in January 2026. The staff was very helpful, the rooms were clean and comfortable, and the indoor pool was great for the kids.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Joey

Great hotel, polite staff.

Business

8/10

Excellent

13 Jan 2026

Benjamin

The staff was really nice but the phones in the room didn’t iWork and they were supposed to come and fix it but never did.

Leisure Family

10/10

Exceptional

30 Dec 2025

Clare

Clean room, staff, location

Leisure Family

2/10

Poor

25 Dec 2025

Michael

The issue I had with this hotel is they don’t accept all debit cards. They would not accept a Venmo debit Mastercard. Luckily I had another card but no where did it say they wouldn’t take one. Be ware if you use any cash app debit card, they will turn you away.

Leisure Family_with_children

4/10

Poor

23 Dec 2025

Laura

It was under construction, so the lobby was a mess. I’m sure that will be cleaned up in time. However, we specifically booked this hotel because it was supposed to have 2 queen beds and a double pull out couch and there was no couch. My kids do not sleep well together and we booked this so they would have space to spread out. None of us slept well!

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Tanika

Great stay!

Partner

6/10

Pleasant

21 Dec 2025

Jennifer

Location was convenient and parking was easy with valet. Our room was really warm and when trying to adjust the thermostat it took 5 hrs to finally cool down. It automatically adjusted back up to what it originally was a few hours later. Breakfast wasn’t what I expected but was easy and good. Staff was nice. As far as cleanliness. It was cleaned, but it just doesn’t seem like people clean thoroughly anymore. We have traveled a lot in the last 5 weeks and so it’s not just this location.