Name: St. Louis Union Station Curio Collection by Hilton
Address: 1820 Market St., St Louis, 63103, US

St. Louis Union Station Curio Collection by Hilton

St Louis - MO · United States

100 reviews shown

10/10

Exceptional

03 Aug 2026

Tyler

Awesome atmosphere

10/10

Exceptional

03 Aug 2026

Susan

We were hesitant to book this stay due to a recent stay at a Hilton in Cincinnati…one that had us questioning standards & policy. This stay was the complete opposite of experiences. The staff was fantastic in all areas & aspects…always friendly and eager to help. I told my adult children, that the whole experience was how it felt to stay in fine hotels decades ago. The hotel is so beautiful and well cared for. We walked the surrounding area at all times of the day/night and never felt unsafe. The hotel being directly attached to union station & the very many cool things associated with it, was a lovely surprise. Although, we only ate breakfast here…it was probably one of the best breakfast buffet’s I’ve ever had the pleasure to dine at. We wish we were staying longer and would definitely stay here again…in fact I think my granddaughter will insist we come back to her very own “Castle”!! Well done! I have a newly restored faith! I will be staying at a “Hilton” again next week!

4/10

Poor

02 Aug 2026

Vernell

Large hotel with complex design. Navigating is difficult and wayfinding needs improvement.
Maintenance could be better and restaurants inside hotel are not good

6/10

Pleasant

02 Aug 2026

Sandra

Beautiful hotel, only issue was that I booked a room with access to the executive lounge (and all the amenities that came with, ex. breakfast). After I was checked in, I asked for instructions on how to access lounge, after a bunch of confusion, I asked for the manager - long story short, the executive lounge is no more. I was compensated with breakfast vouchers for my stay. Also, there was a huge wedding reception during oir stay, which at times restricted our access to the main lobby, and was very loud. The sound of the music traveled everywhere since it took place in the common area between the old and new wings of the hotel. I do want to take a moment to acknowledge the staff, they were exceptional, true hospitality professionals (*chefs kiss*).

10/10

Exceptional

31 Jul 2026

heidi

Beyond amazing, beautiful historical really really amazing felt like being taken back in time. The staff was so nice and the place was so clean.

10/10

Exceptional

29 Jul 2026

Jeanne von

It was a wonderful, fun experience!

8/10

Excellent

29 Jul 2026

William L.

The light show was cool

6/10

Pleasant

28 Jul 2026

Rebecca

The hotel grand hall is beautiful and the hotel itself is very unique. There are only 1 set of elevators and they are not conveniently located to reaching your room. Any guest with mobility issues will have difficulty. Our room had not been cleaned well before our arrival as evidence of a pair of dirty socks left by the chair and coffee grounds on the Kleenex box and television cabinet. It took two trips to the front desk to get this issue resolved.

8/10

Excellent

28 Jul 2026

William

Big property with lots to do. Rooms were clean and everyone was friendly.

10/10

Exceptional

25 Jul 2026

Gerald

Never left the property as there was so much to do. The light show in the central lobby and bar was a surprise. We recommend the Train Shed restaurant and taking the large ferris wheel which is steps away.
Our room was spacious and quiet.

10/10

Exceptional

24 Jul 2026

Timothy

Great atmosphere!

10/10

Exceptional

24 Jul 2026

Dennis

Beautiful hotel.

Very long hallways so be prepared to walk.

Elevators were working.

Lots of restaurants on site, with a couple food truck options

10/10

Exceptional

24 Jul 2026

Sanela

Great location

10/10

Exceptional

23 Jul 2026

Steven

This is a very nice hotel with a lot of amenities.

10/10

Exceptional

22 Jul 2026

Katherine

excellent venue

10/10

Exceptional

22 Jul 2026

Christy

Very nice, well maintained. Friendly staff.

10/10

Exceptional

22 Jul 2026

brittani

Great stay, hotel is massive. Getting around was a little confusing but other than that no complaints! Close to everything, a lot of amenities and beautiful property. Will def returned.

8/10

Excellent

21 Jul 2026

Cheryl

Overall room was quiet. Bathroom needed cosmetic help. Damaged wallpaper ,stained floors, chipped mirror, damaged tile work in tub.

Partner

10/10

Exceptional

20 Jul 2026

Tamara

Great place, will definitely visit again. Everyone was really nice, and I really appreciated that all the restaurants and the aquarium were all within the same complex. So I never had to get into my car. You did go to the arch and the zoo, and those were no more than 6 to 8 minutes away. I would definitely recommend this to anyone.

Partner

6/10

Pleasant

19 Jul 2026

Ashley

Facility was clean but most of the staff weren't very helpful and were slow/no urgency, with the exception of the room cleaners who were very kind. Valet was the worst. The pool was closed for our entire stay because someone broke glass in it, which was irritating that glass would be allowed in the pool area at all. Our kids were really disappointed to not be able to use this amenity. Also, waited over an hour for a bellhop to come assist with bringing our luggage down just for them to never show so we had to do it ourselves.

The location of the hotel was nice though with plenty of other activities around for family.

Family_with_children

6/10

Pleasant

17 Jul 2026

brenda

The Koi fish pond was fantastic. The hotel needs updated. In our room the toliet was leaking on the floor. Then for parking was $45 for 12 hours parking, it was ridiculous

Partner

10/10

Exceptional

17 Jul 2026

Amelia

We had a wonderful time. The property is gorgeous. The breakfast was amazing. We had so much fun. My only complaint would be there was mold on the ceiling next to the ac vent. They offered to move us to a new room however it was already 1130pm and my daughter was already asleep.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Mostafa

10/10

Exceptional

15 Jul 2026

Sissy

Only bad thing is wedding took up entire lobby so we did t get to enjoy the nightly light show or lobby bar that is so beautiful on Saturday night…

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

LaTisha

This place was perfect for a weekend away! There were so many things to do and eat. I honestly can’t wait to go back.

Family_with_children

8/10

Excellent

12 Jul 2026

Hayley

loved the entire atmosphere and how central the location was to things we wanted to do. Will definitely be staying again!

10/10

Exceptional

12 Jul 2026

Precilia

Everyone was really nice, and rooms were very clean. Only downside was a convention that kept us from enjoying the lights and full use of hotel.

Family_with_children

10/10

Exceptional

11 Jul 2026

Traci

So easy with teens

8/10

Excellent

11 Jul 2026

Jill

Beautiful hotel, clean, quiet. Parking was confusing and pricey — $44/night. The hotel is like a maze, so additional signs would have been helpful. But overall it’s a very nice hotel and I’d return.

Family

8/10

Excellent

11 Jul 2026

Jay

Great place but if possible they need to add exits. Too much walking to and from room.

10/10

Exceptional

07 Jul 2026

Mona

It was a wonderful experience.

Partner

4/10

Poor

06 Jul 2026

Bonnie

I thought it would be much nicer. Elevators pretty grungy. Overall felt like a cheap holiday Inn. Needs some renovation.

Partner

10/10

Exceptional

04 Jul 2026

Mona

The hotel's history and architecture is amazing and so beautiful! At the end of our busy (site seeing) day we relaxed by the bar with adult beverages and enjoyed the images displayed on the ceiling, it was an awesome experience.

Partner

8/10

Excellent

04 Jul 2026

Nicole

Beautiful hotel. It is unique and amazing to see the bones of the station.

One word of advice make sure there is not a wedding or something that would cause features to be unavailable during you stay. A wedding caused some issues for our planned events but that's my fault for not checked ahead since we were only staying one night.

The parking situation is not ideal either, how it's set up, we had no choice to use valet and bellhop since traveling with a family and all the bags it comes with. Using those services added extra expense to and from the car and made things more hectic coming and going.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Vivian

A gorgeous historical building. Room is spacious and well maintained. Breakfast is amazing.

Business

8/10

Excellent

03 Jul 2026

Portia

While the check-in process went smoothly, the breakfast was delicious, and the hotel itself is absolutely beautiful, we did run into a few issues. The property is well-kept and the staff is friendly, but the on-site kids' activities are quite expensive since there is zero discount for hotel guests, and the costs add up way too quickly. On top of that, parking is overpriced. We were also bummed that the grand hall light show was completely broken for our entire stay, especially with conflicting communication; one staff member told us they were actively working on it, while another admitted it wouldn’t be fixed for a couple of days. We truly appreciate how kind the team was and how clean the hotel is, but for the price we paid, we really hoped for a fully functioning experience.

Family_with_children

8/10

Excellent

02 Jul 2026

Emily

Our room wasn’t ready when we arrived, so we asked if they had any other rooms available since it was getting late. They did, so I’m not sure if our intended room was in better condition than the one we ended up in. However, the room we were in was dated, not in a good way. It was clean, but it felt in need of some upgrades. The pull-out sofa felt dirty, the shower curtain felt dirty - both of those things could have used a good deep cleaning or replacement.

The Union Station entrance is a very interesting, beautiful, and historically significant building. The property itself was very convenient. The staff was very friendly, and the dining options were great.

Family_with_children

8/10

Excellent

30 Jun 2026

Edward

It was very clean and welcoming. The walk to our room was a good distance and the elevators were very slow.

Partner

8/10

Excellent

29 Jun 2026

Amanda

The hotel was beautiful and the location was great! Most attractions were walkable or only a short drive away. The rooms were clean and the staff was friendly and helpful.

Family_with_children

10/10

Exceptional

28 Jun 2026

Alan

Beautiful facility in a great location.

Family_with_children

8/10

Excellent

26 Jun 2026

Maria

Good location, nice staff!

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

The suite we were in was not great. The lighting is kinda poor, the hot water in the half bath was just droplets, the room is divided by a door but the bedroom has zero AC vents or airflow, the bathroom fans didn’t work at all, the phone wouldn’t dial to anywhere on or off property, and the halls were just as humid as outside. The wheel, swing and carousel were hits with the kids, but it’s costly. Also don’t get the pork steak at the Train Shed, it’s terrible.

Family_with_children

8/10

Excellent

25 Jun 2026

Margo

This is essentially an amusement park hotel. Very nice and beautiful but many areas were crowded with children. Everything else was great.

Partner

10/10

Exceptional

24 Jun 2026

Gwendolyn

Will stay again

Family_with_children

10/10

Exceptional

21 Jun 2026

Debra

We had a great stay. I love that it is very close to the attraction.

10/10

Exceptional

21 Jun 2026

Theresa

Everything was excellent

Family_with_children

10/10

Exceptional

21 Jun 2026

Kathy

Love this place….beautiful and staff is super friendly and welcoming.

Partner

10/10

Exceptional

21 Jun 2026

Orley

This is a remarkable re-configuration of what was once a grand railroad station. It is worth a visit just see the lovely details that have been restored. The original station had tracks that were covered by a transparent roof, like the great English stations, and these now cover a garden, pool, and koi pond. All the rooms just fine but I strongly recommend the room named for trains in the older section of the building.

Two restaurant’s I tried, a seafood house and the Grill (it serves dinner when there is a private function taking up the main lobby restaurant) were excellent.

The service staff are often helpful, but there are clearly a few disgruntled employees who are not.

Self

10/10

Exceptional

12 Jun 2026

randy

Rooms need updating

Partner

10/10

Exceptional

11 Jun 2026

Beshaka

We had an absolutely wonderful stay at Union Station Hotel! From the moment we arrived, the staff was friendly, welcoming, and eager to help with anything we needed. Their hospitality truly made us feel valued and added so much to our experience.
The hotel itself is stunning—beautifully restored with incredible architecture, unique details, and so much history. Everywhere you look there is something interesting to see. The rooms were comfortable, clean, and well-maintained.
One of the best parts of staying here is that there are so many great things to do right on site. From the attractions and dining options to simply exploring the hotel and grounds, there was never a dull moment. It made our trip easy, convenient, and fun for both adults and children.
If you're visiting St. Louis, I highly recommend Union Station Hotel. Between the beautiful property, excellent staff, and endless activities, it was a memorable stay that we can't wait to experience again!

Family_with_children

4/10

Poor

11 Jun 2026

Penny

My toilet and sink were clogged. Initially I had to ask them to clean the toilet. Bed was clean and very nice. Neon lights and music out side my room on all day and night. Curtains did not keep light out. Would I stay again. No, but if you are younger and have children it would probably be okay. They do have a nice pool.

Family

10/10

Exceptional

11 Jun 2026

Travis

...

Family_with_children

8/10

Excellent

11 Jun 2026

Elisabeth

The dining hall was closed and you had to order dinner from the bar in the lobby, but other than that, nothing negative.

Business

10/10

Exceptional

09 Jun 2026

Corina

Great place to stay and close to everything!

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Kenny

We enjoyed our stay. Rooms were clean. The facility is beautiful.

Partner

6/10

Pleasant

08 Jun 2026

Judy

Girl at the check in desk was not the friendliest, when we got our bill we were overcharged more than $500. Luckily I checked the bill on line receipt. We were upgraded to a suite but it was not something we asked for and the accounting rep said she probably inadvertently charged us more for that reason. That is a huge mistake. We also thought parking was free! That was an eye opener to get that charge! Our grandkids had a good time but just think the charges were exorbitant. Waitresses and waiters were all very good.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Emily

Very nice place to stay. Great

Friends_and_family Family

4/10

Poor

05 Jun 2026

Geevarughese

For such a grand place, it felt like a old place to stay at. Staff try but communication is lacking. Expect to make a few calls to service and eveb then reche k bill. No coordination between hotel and ammenities.

Family_with_children

10/10

Exceptional

04 Jun 2026

Nickolas

Easy and stress free experience

Self

10/10

Exceptional

25 May 2026

Casey

We loved our weekend stay! The hotel is beautiful

Friends_and_family Family

8/10

Excellent

24 May 2026

Aimee

Unión Station is gorgeous. We stayed there for our anniversary to watch the light show and hang out in the grand Hall and have cocktails. There was a wedding that night so they had the entire grand hall blocked off and we were not able to do any of that. The staff were not necessarily friendly and the whole place outside smelled like gas. The rooms were fine, but it just seems over priced.

Partner

10/10

Exceptional

24 May 2026

Eric

Very nice hotel!

Family_with_children

10/10

Exceptional

21 May 2026

ELISA

The hotel was unique and admirable beautiful art all over! The staff was helpful the room service forgot to bring our request for more water and towels I had to get them myself. But over all I enjoyed the my stay.

Family

10/10

Exceptional

18 May 2026

Maria

The staff was very professional and helpful. The hotel is wonderful and the location is amazing. We had a great time and will recommend to friends and family.

Partner

10/10

Exceptional

17 May 2026

Ana

A beautiful luxury hotel that makes you feel pampered.

Self

10/10

Exceptional

17 May 2026

Rachel

Great stay and so much to do close by!

Partner

8/10

Excellent

16 May 2026

Darlene

I would skip adding Breakfast buffet, wasn't worth the price, just order your food from menu or go elsewhere.

Partner

10/10

Exceptional

12 May 2026

Deblin

Great heritage site turned into a luxurious hotel

10/10

Exceptional

09 May 2026

Melissa

Hotel is beautiful and it’s right in the middle of all the activities (ropes course, rides, mini golf, etc…). I made the mistake of taking the train from the airport thinning the hotel was accessible directly from the union station stop. It is not. I had to carry suitcases up stairs and I walked into the aquarium entrance where a very sweet and kind information services lady took me to the hotel side via a short cut. You need a room key to utilize the shortcut tho so had it not been for her I would have had to walk a block or so around. Not a big deal but with a little kid, not ideal. The hotel is huge and spread out a but within the old train station but the facilities were really nice, all the attractions were clean and fun. Overall I’d highly recommend it. One thing to note, the pool was closed - no water in it at all (not sure why)? Doesn’t seem it’s been used in a while.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Cindra

Great location to attend Enterprise Event Center. Incredible art deco architecture and decor in grand lobby. Valet parking made it very easy to enjoy our stay while attending our show just a short 10 minute walk away. Double bed room with courtyard view was a hit with my young niece

Family_with_children

8/10

Excellent

05 May 2026

Timothy

One room had a bad light and the faucet would come off in your hand. Plus they charged me for parking and then forgot to provide a voucher until I asked for it. Still a nice place

8/10

Excellent

03 May 2026

Quentin

Hotel was amazing. Check in process was very slow and understaffed. Other than that, everything was great.

Partner

8/10

Excellent

30 Apr 2026

Brionna

You have to pay for parking.

Partner

10/10

Exceptional

29 Apr 2026

Katie

Beautiful hotel and central to everything! The staff was awesome!!

Family_with_children

10/10

Exceptional

27 Apr 2026

Keisha

wonderful weekend get away

Partner

10/10

Exceptional

23 Apr 2026

Josiah

Beautiful!

Family_with_children

6/10

Pleasant

22 Apr 2026

Amy

Friends

10/10

Exceptional

20 Apr 2026

Lyla

Great

8/10

Excellent

17 Apr 2026

Keith

Location to amenities was great and the staff was very friendly and welcoming. The hotel was very clean but seemed dated. We had a wonderful time and would definitely recommend it!

Family_with_children

10/10

Exceptional

13 Apr 2026

Chelsea

Staff went above and beyond! They made our staff comfortable and stress free! We traveled with our dog and everyone was so welcoming and genuinely happy to see him!

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Catrina

Welcomes pets but toilet was not cleaned thoroughly and the room had a light odor that was not pleasant. The refrigerator in the room did not work so my beverages never got cold. However, the staff was super welcoming, friendly and professional. Also, parking was horrible and far and to top it off I had to pay $44 per day for SELF PARKING. I will not be staying here again.

Family_with_children

6/10

Pleasant

01 Apr 2026

Brian

Kind staff that did there best, but was consistently hampered by poor execution, limited resources, and bad information.

Rooms were misassigned and not ready. Common amentities blocked off during events. Long lines and painfully slow check-ins. Missing or understaff bellmen and housekeeping.

A beautiful building with people who really wanted to help, but just couldn't execute.

Family_with_children

10/10

Exceptional

31 Mar 2026

Andrea

Hard to get around with elderly or young…. But beyond amazing staff

10/10

Exceptional

30 Mar 2026

Tina

Best burgers from the restaurant bar area

Friends_and_family Family

4/10

Poor

30 Mar 2026

Michael

It was completely unacceptable that a wedding closed down the main hall. Something that all guests pay for only to have it shut off from access.

10/10

Exceptional

28 Mar 2026

Jannie

Very Clean Room, every staff member from check in to check out, were helpful and kind. Will definitely recommend and I will also return each time I need to stay in the STL area.

Family

10/10

Exceptional

26 Mar 2026

Kara

Clean very quiet rooms

Partner

10/10

Exceptional

24 Mar 2026

Erin

The property was beautiful & our room was spacious & nice! We loved being connected to food options & enjoyed sitting by the lake in the evenings, never having to “leave” at nighttime!

Family_with_children

10/10

Exceptional

22 Mar 2026

Laura

Amazing hotel!!! Clean, safe environment and so many amazing amenities! Highly recommend

Family_with_children

10/10

Exceptional

21 Mar 2026

Tiffany

Very nice

Family_with_children

8/10

Excellent

19 Mar 2026

Louis

Exceptionally beautiful historic building; great surroundings. Front desk staff all excellent, very patient, helpful, friendly and informative. Made up for the deficiencies of housekeeping -- after our first night they threw out all our coffee cups, failed to replace them, as well as water bottles and sugar. After the second night we didn't get replacement toilet paper or facial tissue. (Front desk got these for us.) Breakfast buffet and waitstaff very very good. Hotel store insufficiently stocked -- no Tylenol, for example. No drugstore or convenience store within walking distance for things like ice packs or sanitary napkins. Ice machines in the hallways but no bucket in our room. These are all quibbles -- overall we had a wonderful time.

Partner

8/10

Excellent

16 Mar 2026

Davorian

Very interesting architecture. Right in the aquarium. Nice proximity to things. The technoloigy is old though.

10/10

Exceptional

13 Mar 2026

Cynthia

Clean rooms, staff was very helpful.

Family_with_children

8/10

Excellent

13 Mar 2026

Kala

Clean, friendly staff, convenient location l

Friends

8/10

Excellent

13 Mar 2026

Cheryl

Clean room. Should have more staff for restaurant in bar area of lobby since only place to eat in evening in the actual hotel. Was told they served food until 1am and went to order at 12:03 and said they were no longer serving. I asked ahead of time so we would know and then unable to get food. Very frustrating!!

Friends_and_family Family

4/10

Poor

09 Mar 2026

Nicholas

This place is from the Gilded Age and beautiful. The flooring, tiling, the atmosphere was cool.
The one thing, though, was that the valet was extremely difficult to work with and not labeled to where to go, there was no signage anywhere. We had to drive around the city and find a place to park to call the hotel—which was no help. The staff had absolutely no idea where to tell us to go, and when we finally did, we sat in a lane of traffic IN THE ROAD while other sped through and were told to leave everything there and the vehicle. We received two different valet tickets. It’s a real circus there. We went inside after not knowing where our vehicle would end up, and were greeted with the stunning building, but again, NO SIGNS pointing ANYWHERE to the check in, restaurant, or the “market” that was closed at 9:00pm — which didn’t help when I needed an Advil to rid my fever. We could simply not navigate through this place. I would never, ever stay there again. I spent $600 for ONE night and the only thing ‘worth it’ was the free water bottles from the coffee maker. Terrible, terrible. I was disgusted, and disappointed.

Partner

10/10

Exceptional

06 Mar 2026

Amanda

Friendly staff, great location, cool building.

Partner

10/10

Exceptional

05 Mar 2026

Beth

Breathtaking lobby! Light show was very nice!

Family_with_children

10/10

Exceptional

03 Mar 2026

Heidi

Wonderful hotel

10/10

Exceptional

02 Mar 2026

israel

This is a historic site and a neat old building . There is a lot of stuff to do and see here. Cool board walk area with big koi pond, restaurant, small playground, mini golf, Ferris wheel, aquarium. Too much to list.

The light show in the lobby area was awesome..

Our room was clean and solid, no complaints. Staff was friendly.

Not really negatives, but just things to be aware of;
1. It’s kinda laid out weird and takes some time to figure out where you are going. If you’re here for any length of time I think most people can figure it out and get used to the layout. The hotel itself isn’t as big as I imagined reading some of the other comments prior to our stay.

2. If you are hauling a bunch of stuff, ask for a cart. It’s quite a haul without one

3. Don’t forget your room key. There are vestibules between the sections and you can get in them without a room key, but you’ll need a room key to get out without being forced to go outside.

4. Be sure to check out the boardwalk and restaurants behind the pool.