Name: Embassy Suites by Hilton St. Louis Downtown
Address: 610 North 7Th Street, Saint Louis, 63101, US

6/10

Pleasant

03 Aug 2026

Bonnie

As much as we paid for the room, it definitely could have been cleaned better. There was an unknown substance splashed on the wall-appeared to be food? Multiple hairs on the floor and trim in the bathroom. Room was very humid. It was just \"ok\". Nothing to rave about.

10/10

Exceptional

03 Aug 2026

Emily

Our stay was wonderful, from the check in to the people on staff

8/10

Excellent

02 Aug 2026

Judah

Our first night there was a large group for the evening reception and they couldn’t seem to refill the snacks so we didn’t get to eat. A few nights we had to inquire if they were still having a reception since nothing was out. Every night reception snacks included Fritos, chips/salsa, cheese cubes, carrots/celery, and cookies. The soda machine kept breaking even at the bar. Our kids loved the pizza, but we had to pay for it at the ‘diner.’ I hadn’t been able to eat/swallow for 6 weeks due to surgical complications and was looking forward to at least eating the cheese off a pizza for protein on our last night there but they ran out of pizza (and reception had just started). Only other item I could eat was ice cream but they also had run out. Ice machines on our floor and 2 floors above it never worked.

2/10

Poor

31 Jul 2026

Tiffany

The room was very old , I don’t know if there was bed bugs or fleas something kept bitting me . The actual room need to be updated. The bathroom floors were not very clean and smelled like strong urine.

10/10

Exceptional

28 Jul 2026

Crystal

Nice and helpful staff. The made to order breakfast was to die for!!!!

8/10

Excellent

27 Jul 2026

J.

Overall clean room, clean establishment. I paid for a “Arch view” but ended up with a view a building. I tried to get this resolved but to no avail. At check in I informed them it’s my Wife’s birthday… they told me they’d send a few “goodies” to the room, but nothing never came. The room was a lil funky But again overall it was a very nice hotel that was clean and comfortable. I’d stay again.

10/10

Exceptional

27 Jul 2026

Mary

I highly recommend Embassy Suites downtown St Louis. The room was great! Beds comfortable.Breakfast included and even had a omelette station and waffle bar. Food from hotel dining room was good. Very friendly staff!!! Location within a half mile to all downtown attractions. Would definitely stay there again!!

2/10

Poor

26 Jul 2026

Josh

For starters we arrived just after 4:00pm for our 4:00pm check in only to find out that our room was not ready until after 5 and we had to wait in the tiny lobby for nearly an hour. The room had trash on the floor in multiple places, there was hair all around the sink and counters in the bathroom, the sink took 10 minutes or more to drain and, there was toothpaste splattered on the wall. We took the kids to the pool, much smaller than anticipated and the men’s restroom at the pool had a broken door handle, it wouldn’t even close and could not be used.

10/10

Exceptional

26 Jul 2026

Zachary

The breakfast was delicious. Valet was super
Convenient and quick. However the pool was not heated. I requested extra blankets for my room through the text service my 2nd day. Waited an hour. Then went down to the desk and asked for them. They said the request was put in, but they never brought them. Besides all that. Amazing experience.

10/10

Exceptional

25 Jul 2026

Karl

All great, other than the tv in bedroom anyway was not a smart tv and no streaming services were available, so that was surprising!!!

10/10

Exceptional

25 Jul 2026

andrea

Nice big spacious rooms! Clean and nice interior space. Loved the free breakfast! Staff were friendly!! Beautiful hotel!

10/10

Exceptional

24 Jul 2026

Caylee

Only complaint was the pool. Extremely cloudy and chlorine smell was so strong. Other than that super clean. Good breakfast options.

8/10

Excellent

23 Jul 2026

Tiffany

The property was real nice and clean. Upon entering the assigned room. It appeared to be clean but there was something sticky on the table and chairs.

10/10

Exceptional

22 Jul 2026

Johana

Excellent experience from check-in to check-out! The hotel was exceptionally clean, the staff went above and beyond to make me feel welcome, and the location couldn’t be better. I appreciated how safe the neighborhood felt and how close everything was. The only downside was the breakfast, which could have included more options. Aside from that, I had an amazing stay and would absolutely come back.

2/10

Poor

22 Jul 2026

Mike

I went there for a concert which they went up on the room $200. The first room I went to it had stains all over the couch front and back the wood and it was chipped all up over the sink. Very unacceptable for $490 night in Rome second room I went to the air would not go no colder than 72 and it was extremely hot in the room. They have no parking for guest. You have to ballet your car.

10/10

Exceptional

22 Jul 2026

Kyle

Great place to stay and convenient.

8/10

Excellent

21 Jul 2026

Coranell

The staff was helpful and the rooms were clean.

Friends

8/10

Excellent

20 Jul 2026

Paul

Nice Property

2/10

Poor

20 Jul 2026

Shoronda

My room was horrible smells like sewage. There was only one bathroom in lobby and having 50 or more people trying to check in.I don’t want to come back anymore unless you can give me some free stay. 601-597-8160

Family_with_children

8/10

Excellent

20 Jul 2026

Mel

Restaurant is more like a short order cook. food takes a long time to come. Their happy hour is beer, wine, and rum punch with chips

Self

6/10

Pleasant

20 Jul 2026

Carmen

Rooms were clean. Restaurant and bar were clean and staff was great,

Pool area was weird.... It looks like they filled in the hot tub and they still have the sign with the hot tub rules posted to the wall. The pool liner seems like it is ill-fitting and has creases in some areas and bubbled up in areas and was a sensory issue for me and my kids. The pool water was also very cloudy.

Family_with_children

4/10

Poor

18 Jul 2026

Phillip

Upon check in the staff was not very friendly. We did have a great experience with the valet staff. They went out of their way to help us. Our room was very spacious but it could have used a good cleaning.

Family_with_children

10/10

Exceptional

17 Jul 2026

Mackenzie

Very clean hotel with helpful and friendly staff from the curb to the check in to the restaurant staff. Everyone was friendly and helpful. Breakfast was great- omelet station was wonderful. Bar staff was friendly and the managers reception was relaxing and enjoyable. Would stay again if we head back.

Self

10/10

Exceptional

15 Jul 2026

Tameka L.

Clean room, breakfast and staff

Family_with_children

10/10

Exceptional

14 Jul 2026

John

All was good except 1 issue with the room location. Handicapped with roll in shower and the room was literally the furthest room from the elevator possible. My wife had to stop twice each time we left or returned to our room. Still love the Embassy suites wherever we go.

Family_with_children

10/10

Exceptional

14 Jul 2026

Becky

Beautiful large clean room with comfortable beds. The staff were all helpful and friendly. The breakfast and evening reception were excellent with full staff to bus tables, keep food and dishes well stocked, and to check on you to make sure you had everything you needed.

Partner

10/10

Exceptional

11 Jul 2026

Carrie

The staff was very friendly!

Family_with_children

10/10

Exceptional

11 Jul 2026

Travis

Staff was nice, the breakfast was great. Kids loved the pool

Family_with_children

10/10

Exceptional

10 Jul 2026

Deborah

Plan to pay for valet parking unless you want to walk.

6/10

Pleasant

10 Jul 2026

Maurice

The room is dated. The television does not have applications.

Family_with_children

8/10

Excellent

09 Jul 2026

Karen

We stayed 4 days the room was a suite, plenty of room, comfy bed and quiet for 3 nights. The first night was a Sunday and the bedroom facing the road was very loud. The breakfast, Happy hour and snacks were good. We enjoyed our stay and did the valet parking, never took car did lots of walking and lyfts...

Partner

6/10

Pleasant

09 Jul 2026

Lekesha

Breakfast is great, The rooms are dated. The beds are not comfortable.

Family_with_children

10/10

Exceptional

08 Jul 2026

Brian

🙂

Family

6/10

Pleasant

08 Jul 2026

Matthew

Check in was at 4:00, there were no double rooms ready at check in. Several families were waiting in the lobby for a good 30 mins before rooms came free. The room was averagely cleaned and only had 2 towels in it ( family of 5).

Family_with_children

6/10

Pleasant

08 Jul 2026

Michael

I want to thank the front desk agent for allowing us to check in early. Although the corner suite wasn't available because of the early check-in, we were still given a very nice suite, and we appreciated the accommodation.

There were two issues that detracted from our stay.

First was the valet service. The valet attendant told us that after texting a number or scanning the QR code, our vehicle would be ready in five minutes. Instead, we waited over 20 minutes. Delays happen, but it's better to set realistic expectations so guests can plan accordingly.

Second was breakfast. The hotel advertised made-to-order eggs, and when we arrived, the station appeared ready with music playing, the tip jar out, and condiments set up. However, no chef was present. We waited more than 30 minutes before leaving, and as we walked out around 6:40 a.m., the chef finally arrived. He also had a hand towel draped over his head, which did not appear very professional. Unfortunately, we missed out on an advertised breakfast option.

Overall, we appreciated the early check-in and enjoyed the suite, but these service issues left room for improvement. The location was great, as walking to the St. Louis Cardinals baseball stadium was approximately a half mile.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Khurram

The property was very well maintained. The hallways were wide and bright and clean. The rooms were were clean and tidy. The sheets were clean and smelled fresh and the bathroom was modern and super clean (one of my pet peeves). The breakfast was very good with enough options for both kids and adults with plenty of seating. The hotel location was great as it was a 15 min walk to the Arch and about the same to Busch Stadium. Would highly recommend this hotel to anyone coming to downtown St Louis.

Family_with_children

10/10

Exceptional

08 Jul 2026

Brenda

Staff was exceedingly helpful. The hospitality reviews were very important to all staff. Breakfast was very good, well staffed and a very nice amenity to have for guests. Willie was very helpful when we arrived late our first night and needed a bite to eat at the restaurant (for guests only).
Valet staff was very fast and efficient at all times.
Location was perfect for the downtown site seeing we wanted to do. Easy walking distance to the Arch, Stadium & Casino.
Price was really reasonable for a downtown stay.
We will definitely stay here again!

Partner

2/10

Poor

08 Jul 2026

Mike

The air didn’t work in the room

Family_with_children

8/10

Excellent

07 Jul 2026

Trent

Clean room and friendly staff. Omelette station made for a great start to the morning!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Margaret

This hotel is so beautiful and clean (except for the exterior of the windows, which I couldn't help but notice). I loved our room (a king suite overlooking a tree-lined street). The breakfast buffet always had hot food and replenished the offerings often (not like some places where they let the food sit around). The only downside from a building/location is that there isn't a true drop-off / turn around section in front of the hotel -- there just isn't room given the historic nature of the building / area. Unloading happened at street level with parking on the street itself. We couldn't see the Arch from the hotel so that was a little disappointing, but that's okay. My biggest takeaway from our experience was that the staff was OUTSTANDING. Every, single person that we interacted with was so friendly and helpful. I can't say enough about their positive attitude. In fact, every single person that we encountered during our week's stay in St. Louis was very nice, polite, and happy. I definitely recommend.......(and oh.....the showers were nice and hot and steady water pressure, which is always a bonus!). Go.

Partner

10/10

Exceptional

05 Jul 2026

Albert

It is in walking distance to everything you would need for your vacation. And easy drive to places to see

Family_with_children

10/10

Exceptional

03 Jul 2026

Lara

Very clean and helpful staff. Within walking distance to Busch Stadium and many restaurants.

Family_with_children

4/10

Poor

30 Jun 2026

William

We only had 1 bath towel in our room. I went down to front desk that night and requested another one. Guy said he would send some to us. Next morning no towels. I sent a chat thru Hilton app and called 30 minutes later. They said they would send someone. An hour later still no towel. I guess they need to buy some or hire some people that can deliver a towel.

Family

10/10

Exceptional

29 Jun 2026

Steffani

Beautiful place! Great location for walking to Busch Stadium and the Arch. The custom omelette bar was an awesome feature of the free breakfast.

Family_with_children

10/10

Exceptional

29 Jun 2026

DANIELLE

Great staff. Clean hotel.

Partner

10/10

Exceptional

28 Jun 2026

Kristina

Great breakfast, great rooms!

Family_with_children

8/10

Excellent

27 Jun 2026

Jeané

The hotel was well maintained...staff super helpful and very friendly!

Self

10/10

Exceptional

25 Jun 2026

stacey

Room was clean. The rooms were beautiful with the high ceilings.

Family_with_children

8/10

Excellent

24 Jun 2026

Stephanie

Breakfast was amazing! Pool was ok only 3ft deep. Bar service was great!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Justine

The weekend staff was excellent!!!

Family_with_children

6/10

Pleasant

21 Jun 2026

Rebecca Lacey

Hotel itself was very nice. Didn't like that you have to valet your car. When we are visiting the city we are always in and out visiting family and such and had to wait on car. Would like an option to park my car myself.

Partner

10/10

Exceptional

19 Jun 2026

Gary

Great place to book on SL

Partner

10/10

Exceptional

15 Jun 2026

Ronald

Excellent property and hospiltaity. Downtown location next to everything.

10/10

Exceptional

13 Jun 2026

Travis

Definitely would stay again.

Family_with_children

10/10

Exceptional

12 Jun 2026

Linda

Room was very clean and spacious

Partner

10/10

Exceptional

11 Jun 2026

Robert

Everything was great. Food was fantastic. Clean rooms and near attractions

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Vanessa

The area isn’t the safety and not many food options

Partner

10/10

Exceptional

06 Jun 2026

Diane

Staff was amazing!!
Enjoyed breakfast, it was delicious!!
Valet parking was a breeze!!
We will be back for sure!!

Partner

10/10

Exceptional

05 Jun 2026

Nicole

Excellent! Breakfast fantastic, night snacks not that great. Close walking distance to everything!

Family_with_children

10/10

Exceptional

01 Jun 2026

Mary

The biggest downside for us was valet parking. At $52 per day, it felt expensive, but I could have overlooked that if the service had been more consistent. One morning, we waited approximately 45 minutes to get our vehicle. If someone had a flight to catch or a scheduled event, that kind of delay could create a real problem. I also missed having easy access to my vehicle if I needed to grab something quickly.
The room was spacious. The king bed was medium-firm, though I personally prefer a much softer mattress at home.
We traveled with our two children (ages 5 and 7), who slept on the pull-out sofa bed. This was one of the better pull-out beds we've experienced during our travels. The made-to-order breakfast was phenomenal and one of the highlights of our stay.The selection of toppings and add-ins was impressive, and you can customize your omelet just about any way you want. The complimentary evening reception was also a nice bonus with snacks, drinks, and draft beer available.
The indoor pool was clean and enjoyable. One thing I personally appreciated was that it was approximately three feet deep throughout. The location was excellent. We were close to the City Museum, the Gateway Arch. The only other amenity I would have loved to see is a hot tub.
Overall, we thoroughly enjoyed our stay. Between the large rooms, excellent breakfast, family-friendly atmosphere, great location, and outstanding staff, I would absolutely stay here again. Valet is just a bummer.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Carole

Clean and great staff, rooms could be modernized, very plan. EXCELLENT valet parking, never had to wait.

Family_with_children

10/10

Exceptional

30 May 2026

Virendra

Great staff,Good breakfast!

Family_with_children

10/10

Exceptional

30 May 2026

Nathan

We enjoyed our stay. Thank you.

Family_with_children

10/10

Exceptional

28 May 2026

Evan

The staff here is always very helpful and friendly. Our favorite hotel in the St Louis area thanks to the staff, nice amenities, and great breakfast

Family_with_children

10/10

Exceptional

27 May 2026

Elfontay

Loved everything about this hotel. My favorite one when I come to stl.

Family_with_children

10/10

Exceptional

26 May 2026

Anastasiya

Great location, very helpful and friendly staff (everyone we interacted with were amazing).
Rooms were clean and spacious, bathroom was a bit cramped and not well-ventilated.
Pool is on a smaller side and was packed due to long-weekend.
Overall, great place for families on St Louis vacation.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Michelle

Breakfast was amazing for a weekday morning. Everything about staying here was great.

Partner

10/10

Exceptional

26 May 2026

Rickie J

Everything was great staff, amenities and the location.

Friends

10/10

Exceptional

25 May 2026

Micah

Great stay. Hotel was clean, staff was friendly, breakfast and happy hour were great. The beds were comfortable, but the pillows were not. Bring your own if you can.

The pool was small, crowded, loud, and being in the room burned your eyes, but if the pool isn't the only things you're looking for, it's a good stay.

Good walking distance to the ball diamond and Gateway Arch.

Family_with_children

8/10

Excellent

24 May 2026

Scott

Great

10/10

Exceptional

19 May 2026

Joseline Marie

Clean room

10/10

Exceptional

18 May 2026

Leah

The staff was awesome, from valet, bellhops, desk clerks and food service 5 stars for all. The breakfast omelets were very good, with a wide variety of breakfast options to feed the picky family eaters. Loved having an indoor pool but chlorine odor was immensely strong. Beds were very comfortable. We will visit again!!

Family_with_children

10/10

Exceptional

18 May 2026

Laura

Room was beautiful and all the staff were friendly/helpful.

Partner

8/10

Excellent

18 May 2026

Navontae

Overall good. Great breakfast experience.

Family_with_children

10/10

Exceptional

15 May 2026

Chelsea

Room clean. Breakfast good.

10/10

Exceptional

14 May 2026

Devin

Great service and people here.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Katelyn

The breakfast bar was so fresh and everything was tasty! So many selections! We ate there every morning of our stay and ate something different each morning! Wonderful! Nice, friendly, and helpful staff as well!

Family_with_children

10/10

Exceptional

07 May 2026

James

I was impressed with the staff willing to be helpful and courteous about every single thing that they were asked.

Family

6/10

Pleasant

07 May 2026

Laurette

Our room was above the parking garage so all night you heard the door go up and down. Very hard to sleep. So stay away from room 243.

Partner

10/10

Exceptional

07 May 2026

Kevin

Breakfast was wonderful! Great selection of food choices.

Friends

10/10

Exceptional

06 May 2026

Cori

Literally was amazed by this hotel! A hidden gem in STL for sure! The staff were all SO friendly, omelets were amazing for breakfast, rooms were clean and well maintained, valet was quick and easy. Just cannot wait to stay here again!

Partner

10/10

Exceptional

05 May 2026

Melinda

Everything was excellent the staff, the free breakfast, the room!

Family

10/10

Exceptional

05 May 2026

DANIEL

Great

8/10

Excellent

04 May 2026

Abbea

Check-in was at 4pm. We showed up at 5:15pm and the lobby was full of angry guests. Upon checking in, we were told our room was not ready yet due to housekeeping delays. We did not get into our room until 5:50. We had all-inclusive tickets to the Cardinals game and ran about 40 minutes late getting there because the delay at the hotel check-in. Aside from that, staff was nice, room was clean and we enjoyed the stay. Just wish they could've been on time or made attempts to make it right.

Partner

8/10

Excellent

03 May 2026

jamie

It was fine. Kind of chaotic at check in/check out. Parking is EXPENSIVE and they seemed very confused that my party of 6 arrived in two vehicles. Breakfast and the room were great.

Family

10/10

Exceptional

03 May 2026

Guadalupe

Great hospitality!

Friends_and_family Family

10/10

Exceptional

02 May 2026

Julia

Amazing service! Very friendly and accommodating! So so so quiet! I never heard one peep from the hallway or other rooms. The breakfast is amazing. Really nice rooms. The pool was the only disappointment. It’s tiny.

Family_with_children

10/10

Exceptional

01 May 2026

Lili

Breakfast was great with order made omelette. Happy hour was awesome.

Family_with_children

10/10

Exceptional

01 May 2026

James

Breakfast was freat

10/10

Exceptional

01 May 2026

Samantha

Clean room and nice building overall. Great location for walking.

Family_with_children

10/10

Exceptional

01 May 2026

Sharnae

-

Self

10/10

Exceptional

01 May 2026

Heather

The staff was amazing. Rooms were large clean.

10/10

Exceptional

30 Apr 2026

Jacques

Clean, practical location

Family_with_children

10/10

Exceptional

28 Apr 2026

Catherine

We only stayed one night but we enjoyed the breakfast. The omelet bar was excellent. Our only negative was the evening reception. The snacks were very minimal and nearly gone after the first 30 minutes. Options were potato chips, pretzels, Chex mix. Other than that, everything was great. Very friendly staff!!

Partner

10/10

Exceptional

27 Apr 2026

Bill

Excellent experience. Very convenient location for the VEX competition. The people of St. Louis are the greatest.

Family

10/10

Exceptional

27 Apr 2026

Pavan

Excellent hotel closest to the convention center.

Family_with_children

8/10

Excellent

24 Apr 2026

Madelynn

Only con of our stay was the insane amount of people at the pool both nights With water guns and multiple floating devices. Running, splashing, and playing extremely hard in complete disregard of the little ones with little to no adult supervision. Which mainly sucked because that was the main point of booking a hotel for our staycation was to have our younger ones swim.

Outside of that experience loved the hotel!

10/10

Exceptional

24 Apr 2026

zach

My family had a great time

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Saravan

Breakfast was very good and overall service was excellent. This is the closest to ACC and super convenient to go back and forth for watching vex games.

10/10

Exceptional

22 Apr 2026

Mathew

Rooms were nice and spacious. Very friendly staff.