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Residence Inn St. Louis Downtown

St Louis - MO · United States

525 S. Jefferson Avenue 63103View location

7.6/10Very good1,001 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort8.2/108.2
Condition7.6/107.6
Neighborhood8.6/108.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn St. Louis Downtown

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott St Louis Downtown. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in St. Louis?

This hotel has 1523 square feet (141 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 188 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops.

Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott St Louis Downtown, you'll be centrally located in St. Louis, within a 5-minute drive of St. Louis Union Station and St. Louis University. This hotel is 3 mi (4.8 km) from Gateway Arch and 4.8 mi (7.7 km) from St. Louis Zoo.

Make yourself at home in one of the 188 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in St. Louis? This hotel has 1523 square feet (141 square meters) of space consisting of conference space and 3 meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Events/parties allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Parties and events are allowed on site
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 28 per day (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Harris-Stowe State University 1 km / 0.6 mi
St. Louis University 1.2 km / 0.7 mi
The St. Louis Wheel 1.2 km / 0.7 mi
St. Louis American Newspaper 1.2 km / 0.8 mi
Energizer Park 1.2 km / 0.8 mi
Washington Avenue Historic District 1.2 km / 0.8 mi
Chaifetz Arena 1.4 km / 0.9 mi
St. Louis Union Station 1.6 km / 1 mi
St. Louis Aquarium at Union Station 1.8 km / 1.1 mi
Stifel Theatre 2 km / 1.3 mi
Peabody Opera House 2.1 km / 1.3 mi
Enterprise Center 2.2 km / 1.4 mi
St. Louis City Hall 2.3 km / 1.4 mi
Citygarden 2.3 km / 1.4 mi
Central Public Library 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 188
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Room serviceExtra charge
Show 33 more facilities & services
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 3
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Game roomExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable15 photos

    Residence Inn St. Louis Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 74 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable14 photos

    Residence Inn St. Louis Downtown

    SUITE TWO DOUBLE BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 45 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable11 photos

    Residence Inn St. Louis Downtown

    SUITE QUEEN SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 47 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable16 photos

    Residence Inn St. Louis Downtown

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 45 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable11 photos

    Residence Inn St. Louis Downtown

    STUDIO QUEEN SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-2

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-2

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence Inn St. Louis Downtown

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn St. Louis Downtown

7.6
Very good
1,001 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.6 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Anna
Has to wait and request the room I booked. The hotel smelled like weed.
8/10
Excellent
24 Jul 2026
Jose
things were well.
10/10
Exceptional
23 Jul 2026
Jodie
I had a wonderful stay. The room was exactly what I expected.
10/10
Exceptional
20 Jul 2026
Jensen
Clean room; friendly staff; easy parking; decent breakfast
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Morgan
The most friendly staff I have ever met. They will go above your expectations to make sure you're in the know of the area, the rules, and provide anything that you may need for your stay.
Friends
10/10
Exceptional
19 Jul 2026
Khalid
I didn’t like we had to pay for parking in this large facility
Family_with_children
2/10
Poor
15 Jul 2026
Margaret
First room we were assigned smelled like thick smoke. The second room’s toilet didn’t work. The staff was not helpful and very slow to respond.
Partner
8/10
Excellent
14 Jul 2026
Al
I didnt like having to pay for parking. I also didnt like the desk chair was ripped. But everything else was great.
Family_with_children
6/10
Pleasant
13 Jul 2026
Barbara
Breakfast selection was good. We had a spot on floor in living room that was soaked from a condensation leak. Maintenance installed a huge industrial fan for drying so we weren't able to use the living room area
Family_with_children
4/10
Poor
13 Jul 2026
Karen
$460 for 2 nights of stay is a total rip off for this hotel. While, I understand that the hotel seems absolutely booked and full of families, it was clearly understaffed and unable to handle the amount of guests that were there. All of the staff were not pleasant to work with, and unable to handle the amount and type of work. They were all rude and unwilling to help. Our keys never worked- we had to get them reprogrammed 10 times during our stay. We had a suite with a pull out couch for our family of 4: they did not have enough pillows or blankets for the pull out. We asked for additional pillows 5 times, and did not get the extra pillow until the night of our 2nd stay. Breakfast was fine- but again, the hotel could not handle the amount of people that were in the hotel, and could not refill the food fast enough. Breakfast staff yelled at my children for having slippers and not shoes on: I get proper footwear should have been worn, but that does not mean you are allowed to yell and scold my children: you talk to the parent. $28/night parking is a ripoff: Parking was not secure or private. Pool area was littered with trash (tons of chicken wing bones): I wish hotel guests were more considerate, but I also wish staff checked on the pool area.

Is the hotel \"fine\"- yes. But I won't re-book considering the cost-to-service ratio is lacking.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
terri
Excellent place stay clean and well kept. Close to attractions ample parking $30 a night
Friends_and_family Family
6/10
Pleasant
12 Jul 2026
Ricky
Ok
2/10
Poor
09 Jul 2026
Amia
very dirty lobby and rooms. murky pool water and rude staff. very embarrassing choice to stay at this hotel.
Family_with_children
8/10
Excellent
08 Jul 2026
Jenae
I was unhappy about the oder in the room. And the bottom of my feet were pretty black after walking on the floor, which I didn't do for that long without shoes or socks, so that says a lot about the dirty carpet and kitchen area floor. I think it's terrible to have to pay for parking in the hotel parking lot that your already paying a pretty penny to stay the night there. 20$ a night, I think that sucks.
Self
2/10
Poor
07 Jul 2026
Tiara
Bed bugs, dirty underwear in dresser, leaking toilet, no coverings over couch cushions, smelly, dirty mattress, dirty walls, broken fold out couch. Place needs to be shut down IMMEDIATELY
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Susan
The full kitchen was an added plus.
The staff was helpful. The parking was good for the price .
10/10
Exceptional
04 Jul 2026
Gina
The property was great! We requested a room by stairs and they got us right across the hall.
Family_with_children
4/10
Poor
01 Jul 2026
Natalie
Poor quality and not clean. No up keep on the Property. Dirty pull out couch, so much that I wouldn’t put my kid on it. Bathroom door would not close.
Friends_and_family Family
6/10
Pleasant
27 Jun 2026
Gary
Evening desk needs a better understanding of English to avoid misunderstandings. Two early morning awakenings by fire alarms, one after the other, not recommended for good rest. Morning staff was very friendly and helpful with improving my stay.
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Lisa
Fire alarm went off two days at 4am. Very inconvenient
Friends_and_family Family
4/10
Poor
21 Jun 2026
Phillip
Fire alarm went off at 5:30AM. Tried to call front desk for info. No one answered. Our toddler was up at that point (screaming due to being startled), so we packed up and left. It was obviously a false alarm as no one evacuated and the fire department never showed up. It continued to beep for 30 minutes while we left. Ridiculous
Friends_and_family Family
6/10
Pleasant
20 Jun 2026
Shawn
Staff was amazing. Food was great. Facility shows it age and care. AC was not strong. Vents not cleaned out. Parking cost to park in their lot is a little ridiculous.
Friends_and_family Family
2/10
Poor
19 Jun 2026
Katie
This is probably the dirtiest place I’ve ever stayed. The floors were filthy. The couch had spots all over it and pulled out to a bed. The mattress was thin and had stains, and the pullout couch itself was broken. There is no soap, shampoo or conditioner in the showers we had to ask for more; we had to ask for more towels we had to ask for extra toilet paper. The breakfast was good, the water was hot. That’s about all this place has going for it. The hotel pool had a sawn off metal bar sticking out of the cement.
6/10
Pleasant
14 Jun 2026
Melinda
Our stay was just average overall. The hotel was clean enough, but we felt the online photos did not accurately represent the current condition of the property. The hallways frequently smelled like marijuana, which was disappointing considering this is advertised as a smoke-free hotel.

During our stay, there was a large family birthday celebration taking place that seemed to take over both the indoor and outdoor common areas. While it’s great to see families enjoying themselves, it made it difficult for other guests to use and enjoy those spaces.

The room itself was acceptable, but between the outdated appearance compared to the photos, the odors in the hallways, and the crowded common areas, the experience did not meet our expectations. Unfortunately, we will probably choose a different hotel the next time we are in the area.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Elizabeth
Overall it was underwhelming and we won't be back. The parking lot is not run by the hotel so when we accidentally paid for two nights instead of one, we were given a generic email and no other way of getting a refund. I will avoid the property in the future just on this point. Honestly I wouldn't have booked if I had known parking was separate. Many people were having trouble with their keys working inconsistently. A few of of the pans in the kitchen were dirty when I pulled them out. The elevator was down due to lack of parts, which I realize can't be helped but really did mean a lot of waiting. The bedroom was too small for a king bed. The door brushed the bed when it opened and there wasn't anywhere for us to put our toddler on the little blow up bed that we have for him which is why we like getting a separate bedroom in the first place. The bed was so poorly made that the fitted sheet and mattress pad had come off. In the first 5 minutes of sleep. The smoke detector had a blinking light that was mounted on the wall in front of the bed. It was bright enough that I could count the seconds between flashes with my eyes closed. The TV in the bedroom didn't work and when we called it rang for 5 min without an answer. All things that individually would not be a huge deal, but added together in a one night stay was enough to put us off this chain. Breakfast was nice with plenty of room for how many people were in the building. Staff kept up with the food and the crowd.
Family_with_children
10/10
Exceptional
31 May 2026
Michael
We like staying there when we come down to see the Cardinals play ball. It's still close to everything.
All went well again.
Friends_and_family Family
2/10
Poor
29 May 2026
Lucas
Genuinely the worst place I've ever stayed at don't advertise a hottub in pictures than have it cemented over waste of money and the showers and toilets don't work for squat tried to shower on 3 separate days and each day the shower would only produce water drops here and there barely enough to fill a small cup all in all never coming back highly recommend going somewhere else if you want a truthful experience
Partner
8/10
Excellent
24 May 2026
CLAUDIA
Our room was clean
We stayed for one night. A family of 5.
Spacious room. Amazing breakfast
Clean hotel
My only disappointment was the parking charge, why would a hotel charge their customers to park in their parking lot? That's beyond me
$28 per day
Friends_and_family Family
8/10
Excellent
19 May 2026
Benjamin
Suite was well stocked with utensils etc. The room was clean. Staff was nice. Pool was small and our bathroom door in our room didn’t latch, which was tough with 2 toddlers waddling about.
Family_with_children
8/10
Excellent
19 May 2026
Christine
First room they gave us had wet carpet but they got us moved to a new room. It was not a bad place to stay and the 2br suite was great for our family. The lobby smells so nice.
Family_with_children
4/10
Poor
18 May 2026
Beatrice
The keys didn’t work every afternoon. We had to go down and get new keys. We were short one more in the room and the did not work when I couldn’t even turn off the television. Water never was hot in the room.
Friends_and_family Family
8/10
Excellent
11 May 2026
Taylor
Upon check in I didn’t realize it was a gated parking lot, so I had to pay an extra $30 for 1 day of parking. They also charge a $50 deposit at check in as well. I already spent almost 200 a night to stay for one night so an extra $80 I wasn’t happy about. The beds also weren’t as comfy as they could have been but, other than that it was good! They had a really good selection for breakfast.
10/10
Exceptional
09 May 2026
Monica
Amazing!!! The staff, the breakfast, the cleanliness were all great! I didn’t want to leave.
6/10
Pleasant
26 Apr 2026
John David
industrial park location, lots of trucks and trains nearby, stayed for 5 nights but only had maid service on one day. had to request more towels and shampoo and get it myself. loud HVAC system.
Family
8/10
Excellent
25 Apr 2026
Kaitlin
The hotel room was a little dirty, the couch and chairs had crusty, dried food on them. The area in the front of the elevators had a spilled bag of chips for the duration of our stay. Staff was super friendly and helpful with parking. No big trashcan in the kitchen was odd, bathroom trash cans filled up very quickly.
Friends
10/10
Exceptional
24 Apr 2026
Dennis
Yes
8/10
Excellent
19 Apr 2026
Shellie
Seemed very quite
Partner
10/10
Exceptional
13 Apr 2026
Megan
Felt almost like a home away from home
10/10
Exceptional
11 Apr 2026
Justin
Everything was great
Family_with_children
6/10
Pleasant
08 Apr 2026
Katherine
Staff was great. The hotel could use work. One of the t.v.’s in the room didn’t work. Door stuck in bathroom. Pool area not stocked with towels and could be cleaner. Breakfast was good.
Family_with_children
2/10
Poor
08 Apr 2026
Maria
I don't even know what to say other than the breakfast was just about the only thing that was acceptable.
Family_with_children
10/10
Exceptional
03 Apr 2026
blanca
Everybody was very friendly. The suite was much more than I expected. The pool smelled a little too. Bleach for us, but aside from that. Everything was great.
Family_with_children
10/10
Exceptional
30 Mar 2026
Marty
Great, convenient location. Rooms were nice and complimentary breakfast was great.
2/10
Poor
28 Mar 2026
Lashaunda
Was not able to use the pool and that was my reasoning for booking the hotel room.
Family_with_children
2/10
Poor
09 Mar 2026
Kellie
Pulled out the sofa bed and stains all over. Third person (that I paid for was not able to sleep on the mattress). Took pictures showed to front desk and they took the pictures from my phone and said “ok” . Absolutely disgusting.
Friends
6/10
Pleasant
08 Mar 2026
Cheryl
Could tell the room hasnt had a good cleaning, dirty floors and baseboards.
Good location easy to find, the room set up was nice and lobby very pretty
Friends_and_family Family
2/10
Poor
03 Mar 2026
josie
Housekeepers and staff were very nice except for the girl in the front
2/10
Poor
24 Feb 2026
Josie l Dominguez
Mean black girl with cheap wig at front desk watch out!! Maintenance men were so sweet and helpful
Self
6/10
Pleasant
22 Feb 2026
Ebony
Rooms could be better
The front desk attendant was very nice
And one of the workers said that the pool was closed and I think he was lying
Business_and_leisure Family_with_children
8/10
Excellent
21 Feb 2026
Maria
Beds are nice. Bedrooms are clean. Breakfast was good. Front end staff was attentive and kind. The floors, carpets and elevators need better cleaning
Family
4/10
Poor
19 Feb 2026
Bradley
First room smelled like cigarette smoke covered up by heavy perfume. They moved us to another room and it smelled like sewer with particles of something in the bathtub. The third room was finally okay. The young lady at the desk was very apologetic and was very accommodating. The beds were comfortable and the complimentary breakfast was good.
Partner
10/10
Exceptional
20 Jan 2026
Christopher-Joi
All good
4/10
Poor
09 Jan 2026
KaliPrasad
First of all they provided a room was full of cigarettes smell then they changed it to different room tgat having a so many issues
1) They don’t have lights in the washroom
2) Flush was not working
3) hair dryer was not working
4) We stayed for 2 days and room cleaning was not done
Leisure Family_with_children
6/10
Pleasant
06 Jan 2026
Jonny
The stay was ok. I was upset along with a few other guests who were not informed of extra fees after the rooms had already been booked and paid for. Maybe this is something the site should look into and make more inclusive in the prices.
Friends_and_family Family
4/10
Poor
03 Jan 2026
KaliPrasad
The first room we were assigned had a strong odor and it appeared that someone had smoked inside. We were moved to a second room, but the bathroom light and toilet flush were not working. Even after we reported the issue, the light was never fixed.
Leisure Family_with_children
8/10
Excellent
01 Jan 2026
Molly
Staff was courteous. Breakfast was great. Bedroom and bathroom were clean.
4/10
Poor
30 Dec 2025
Joyce
Overall carpet stink furniture nasty saw a person go into the food dinning area with their dog staff was nice. Clean you the place
Leisure Self
10/10
Exceptional
27 Dec 2025
Jennifer
Room amenities
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Shamari
Ok
Leisure Family_with_children
4/10
Poor
03 Dec 2025
Anna
Not sure why this property was rated so highly, usually hotels.com gets it right, but this place was really worn down, staff was not caring, had to pay $26 to self park, and we had lady bugs living with us in our tiny suite. Seriously, the suites are really small and the only thing good about it was the king bed. We were stuck due to a snow storm so we had breakfast the next morning and moved to the Drury Inn Forest Park down the road where we received far better service & amenities, not to mention temp-controlled garage for free!
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Ruth
Room was as expected.
10/10
Exceptional
08 Nov 2025
Jami
Very nice hotel. Spacious room. Breakfast was wonderful!!
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Robin
Nice room
Friends_and_family Family
2/10
Poor
18 Oct 2025
Samantha
Absolutely the rudest front desk staff I have ever dealt with.
Leisure Family_with_children
2/10
Poor
18 Oct 2025
Michael
This is not a residence inn , this is a quality inn . Kids found someone's underwear int sofa bed switched room and there cereal crumbs in the furniture. This hotels staff needs customer service training and the cleaning people need training . The front desk exhibits a lack of concern for issues.
Business Family_with_children
10/10
Exceptional
13 Oct 2025
Theresa

Enjoyed our room

Love the 2 bedroom reservation: one bedroom with a king bed as well as a bathroom with the 2nd bedroom with 2 double beds as well with a bathroom. Love the couch, TV area as well as a kitchen. With my daughter having celiac, we must carry food safe for her to eat. The full sized fridge was great to hold what we brought. Best bonus: a freeze large enough to keep our freezer packs frozen for use on the way home if needed. Beds are soft. Pillows for us, were a bit too firm.
Friends_and_family Family
6/10
Pleasant
13 Oct 2025
Jayasri
Breakfast was very good.
Location was great.
Staff was not very knowledgeable - requested a one bedroom suite with queen bed - that’s what they said we were getting but when we went to the room, it was a lousy double sofa that was sagging bad. Dishwasher was not working and the dishes from the previous guest were still sitting in the dish washer.
Parking said $15 on Expedia, but got charged $30.
Leisure Family
4/10
Poor
12 Oct 2025
Andre
For the kind of money I spent on this stay, there should have been room service! Couldn't get fresh towels without having to go to the front desk, trash and towels piled up for our 3 day stay. The pool was over chlorinated. My granddaughters eyes burned for hours after getting out and settling in for the night.

Also the tub leaked when my daughter wanted to take a shower! I guess it was the head maintenance man, (Dan) who told me that the rooms were outdated and the tub's gasket that allows overflow to the drain was old and needed to be replaced and they hadn't gotten to this room (410) yet.

The room smelled, possibly from previous overflowing. There were no other options when we got there so we were stuck with the room. I am highly disappointed.

The only good thing about it is the location and breakfast. Close to the Zoo and Arch. Overall I've seen better Super 8's.
Leisure Family_with_children
8/10
Excellent
11 Oct 2025
Petsi
Room was great, only issue was whoever was upstairs kept clunking non stop like they were fixing something. It stopped after i let front desk know. They have sucks everywhere saying the hotel is smoke free but someone on our floor didn't get the memo. It reeked of cigarette. My kid was gagging. Ovrrall had a great stay. Great location. 7min uber to chaifetz arena
Leisure Family
6/10
Pleasant
10 Oct 2025
Mario
Old and inconvenient
Business
4/10
Poor
06 Oct 2025
Jenny
The staff were helpful and kind, but the building needs maintenance and a refresh.
Leisure Family
4/10
Poor
05 Oct 2025
Melissa
I enjoyed the location and the staff were very friendly and respectful. I didn’t enjoy the smell of the rooms and the hallway. The halls smell like marijuana and dog piss/poop. At night it was unsafe because of the unsheltered that lived in the hotel. I expressed my concerns to the manager for a refund. My room when I arrived was dirty and the bed linen was also dirty.
Business_and_leisure Family
2/10
Poor
01 Oct 2025
Tyler
I stayed here for a month. My third day I told them that the AC unit was leaking and that my rooms floor was soaking wet. They proceeded to do nothing for the entire month, no matter how many times I told them about it. The front desk was extremely rude to me about everything and constantly brought up the fact that I booked through hotels.com and several people said “ well it may be cheaper. The quality of your service will not be as good”. All the staff was very rude and dismissive.
Business
10/10
Exceptional
30 Sep 2025
Carlos Andres
Overall, it was great. The breakfast was good, with many options. Staff service was good; however, they should smile more and be more attentive to guests' questions, responding kindly.
Leisure Partner
8/10
Excellent
29 Sep 2025
Jennifer
Very clean and beautiful. Friendly. The room smelled strong of weed though. And we weren’t expecting the parking fee.
Friends_and_family Family
6/10
Pleasant
28 Sep 2025
Jessica
Our room was a bit beat up in ways. Main door didn't close easily or quietly. Freezer smelled like pickles. There was a spoon in the disposer. Suite bedroom window had a huge taped up crack. Bedroom TV color was bad. Main room TV remote didn't work on it and the only thing you could do on that TV was plug in your own HDMI cable. Closet doors were hard to open as if they were not on the rails. Bathroom door didn't close easily.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Melissa
Unfortunately, this hotel is not in the best location and is not walkable at all. However it is convenient to SLU and surrounding areas.
The property itself is a little run down and I've elevator was down while we were there. Me thankfully, we were on the third floor and could take the stairs. Paying for parking is ridiculous given that we paid for the room and it should be included.
I wouldn't start here again knowing that, but it's a decent place to stay right off the highway
Leisure Family
10/10
Exceptional
28 Sep 2025
Mathias
Room was very clean. The bed was very comfortable. I had a medical procedure done so we chose this hotel . Didnt get a chance to enjoy breakfast though . Would definitely stay here again .
Business Family
10/10
Exceptional
25 Sep 2025
Amber
Breakfast was outstanding. Room was clean and staff was friendly.
Friends_and_family Family
6/10
Pleasant
20 Sep 2025
Barbara

Needs Maintenance

Some of the room features were definitely neglected. Tons of dirt build up on vents, garbage in hallway for 24 hours. Baseboard was separated from wall and mold was on wall behind it, damp carpet under the window, peeling paint on the bathroom door.
Friends_and_family Family
6/10
Pleasant
19 Sep 2025
Shelema

Ok stay

The room was very clean. However, the furniture was very old and outdated. The pool was old but warm and water clear and clean. The staff was very nice. Breakfast was good. The one bedroom suites only have queen size beds and not king. We preferred a king and thought the suites had a king size bed. That was very disappointing.
Partner
6/10
Pleasant
16 Sep 2025
Sue
The staff at the hotel is excellent. Breakfast was also good.

The facilities are old and in need of an upgrade. Our in suite coffee maker had mold growing in it and the shower leaked into the adjoining room when the shower was used.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Allison
Staff very friendly and helpful
Leisure Friends
6/10
Pleasant
08 Sep 2025
Verified traveler

Uncomfortable stay/pissed guest

Check-In went well but once in room I started getting a little irritated. The mattress did not fit in bed rail and the rail was so close to the wall due to it being longer than the mattress that it was very hard to get to the other side of the bed without injuring yourself which I did twice because you couldn’t see it due to the sham overlapping it. The TV would not turn to face the sofa nor the bed so we tried to turn the stand that the TV was sitting on towards the bed and the bottom of the old stand was breaking. We went to turn the TV on and it kept saying that there was no signal. We called down to the front desk to alarm them that the TV was not working and we were trying to watch the game and they said they were gonna send someone up. Waited 10-15 minutes, No one ever came up. We called back to the front desk and asked, could they just give us a new room they agreed so my husband went down to get new keys to the new room. As we settled into the new room, we discovered that the freezer did not have an icemaker, but it had the ice bin to catch the ice in it and when we went to the first floor to get ice out of the ice machine, that was nasty and dirty, and it was infested with some little flying net Bugs. I’m not sure if they were fruit flies or what they were. The curtain had a nasty brown stain on it, on one side of the mirror the light was not working, and the bulb was out in the bathroom where the toilet and shower was, only one elevator working. Pool water slimy
Partner
4/10
Poor
07 Sep 2025
Valerie

Underwhelming Visit

I recently stayed at this property and unfortunately the experience did not meet expectations for a Marriott brand hotel.

During my stay, there was ongoing construction/repair work on the floor where our suite was located. This allowed small flies and gnats into the area, which was unpleasant. Cleanliness overall was below standard — walls and doors had visible food residue that had not been wiped down properly.

One of the bedroom doors locked automatically when closed, which posed a significant **safety hazard** for us. Additionally, neither of the televisions in the bedrooms worked correctly. One required re-synchronization by maintenance, and the other was deemed in need of replacement.

Check-in was also a slow process, although the staff did accommodate us with early check-in, which we appreciated. However, one elevator was out of service during our stay, which made moving around the hotel less convenient. When I was calling for a late check out, it took the desk clerk 3 phone calls to answer.

Overall, the property felt poorly maintained, and the level of cleanliness and functionality was well below what I expect from Marriott. With attention to detail, improved maintenance, and a stronger focus on guest safety and comfort, this could be a much better experience, but as it stands, it was disappointing.

Friends_and_family Friends
8/10
Excellent
06 Sep 2025
AMANDA
Lots of sirens throughout the night but that’s St Louis for you
Leisure Family
10/10
Exceptional
05 Sep 2025
Natalie

St Louis trip

In St Louis to go to Arch, museums, zoo and Union Station.
Residence Inn was a great place to stay!
Friends_and_family Family
6/10
Pleasant
04 Sep 2025
Andrew
It seemed a bit rundown and dirty. The pool was greenish, and you could not see the bottom. The water wasn’t moving, either.
Leisure Family
4/10
Poor
01 Sep 2025
Ann
Thos hotel was rundown, smelled like fish, dirty, and unclean. Would not recommend.
Leisure Family
10/10
Exceptional
28 Aug 2025
John
Good
Leisure Partner
8/10
Excellent
18 Aug 2025
Constance
Front desk staff and breakfast staff were phenomenal so friendly and helpful. Hotel location was good. Room was big and clean. Pool was very dirty and discolored water so we didn’t swim in it.
Friends_and_family Family
4/10
Poor
18 Aug 2025
John
This hotel smelled on pee… smelled as if someone had wee’d up and down our hallway. It was awful. I would not stay here again.
Leisure Friends
8/10
Excellent
17 Aug 2025
tomara
Nice swimming pool and indoor pool as well
Business_and_leisure Family
8/10
Excellent
16 Aug 2025
Darrin
I know not everyone has the same needs as I do, but I appreciate being a diabetic and having a full size refrigerator with a freezer on top and also a kitchenette that I can cook in. For me, eating healthy is Paramount. So having a kitchen where I can cook my healthy meals.It's a great thing for me.
Business Self
4/10
Poor
11 Aug 2025
Emanuel
Leaking bathtub . Rooms needed several repairs.
Leisure Family
2/10
Poor
11 Aug 2025
Amanda
Our family came in town for one night stay.
10/10
Exceptional
09 Aug 2025
Logan
Breakfast was wonderful, staff is amazing, wonderful stay!!
Leisure Family
10/10
Exceptional
03 Aug 2025
Robyn
The room and breakfasts was great. We felt comfortable and enjoyed our stay. Next time we’re in St. Louis, we plan on coming back.
Friends_and_family Family
2/10
Poor
03 Aug 2025
Leslie
Outdated, one of the elevators wasn’t working, so it was only one elevator for a tall building with 8 floors. The AC did not work, the lighting was poor. Bad experience. Do not recommend
Business_and_leisure Family_with_children
8/10
Excellent
03 Aug 2025
Cathy
Faint smell of pot occasionally in different areas. Had to pay to park
One elevator was out of order
Leisure Family_with_children

Location & surroundings

Residence Inn St. Louis Downtown
525 S. Jefferson Avenue 63103, St. Louis, United States

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Residence Inn St. Louis Downtown

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