Name: Fairfield Inn by Marriott St. Louis Collinsville,
Address: 4 Gateway Dr, Collinsville, 62234, US

8/10

Excellent

10 Jul 2026

LaVerne

Breakfast was good

8/10

Excellent

17 Jun 2026

arthur

Breakfast menu was standard

Partner

6/10

Pleasant

28 May 2026

Rochelle

This hotel was fine but not great I’d say. The two dings to knock it from 4 to 3 stars was seeing like 4 ants in the bathroom and on the desk. And the breakfast options could have been better. For e.g., they had all these nice toppings, both healthy, and less healthy for oatmeal, but the oatmeal itself was the very sugary kind. They didn’t offer a healthy oatmeal for somebody who wants to eat healthy.

Partner

8/10

Excellent

19 May 2026

Ronald

Decent for the price

10/10

Exceptional

15 May 2026

Robert

Good location as we traveled through. Nice breakfast. Clean and spacious room. We definitely recommend.

6/10

Pleasant

06 May 2026

Karen

I stayed 2 nights. The breakfast was good the first day.
Empty the second day It wasn't refilled no hot water, cereal was empty.
The bed had a problem with the mattress. It would move off the box spring.

Partner

4/10

Poor

01 May 2026

Jerry

When we arrived the lobby and desk was empty. I unloaded my luggage and waited for someone. 15 minutes later a lady showed up up from the parking lot and apologized saying there was a big sale at Kohls she couldn’t miss. Next morning there was no coffee, only 8 pieces of sausage left and a little scrambled eggs. Been traveling for forty years with my job and this was one of the worst experiences I’ve ever had. Your company is going down the tubes!

Partner

8/10

Excellent

25 Apr 2026

Sheena

Room was fine. No hair dryer. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Kristin

It was a great place to stay but it seemed a couple of cosmetic updates needed to occur. The carpet under our room door and in the breakfast area was coming up and a tripping hazard. Also the chairs seats in the breakfast area were coming apart and need to be replaced.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Diane

Clean

10/10

Exceptional

23 Mar 2026

Tonya

Friendly and easy check-in
Great location
Clean rooms & breakfast area

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

William

Walls are extremely thin, you can hear everybody talking in the parking lot. The rooms are old and outdated, but the bed was comfortable. If you're staying here to get to the airport the next morning, make sure you don't need to be there before 7. Because the shuttle doesn't start until 7am.

6/10

Pleasant

09 Mar 2026

Yeny

We know Room wasn’t cleaned properly because we found a key card on the floor.

6/10

Pleasant

01 Feb 2026

Angela

Little noisy, could have been cleaner. Nice staff

8/10

Excellent

01 Jan 2026

mike

Clean an staff was courteous

Business_and_leisure

8/10

Excellent

06 Dec 2025

Mike

Clean rook hot ahower front ladt was nothing short of awesome

8/10

Excellent

12 Nov 2025

Casey

The room was nice, plenty of room for my daughter and I. The only issue we had was they ran out of breakfast before we were able to get down there. BUT. This location was right across the street from our cheer competition so I can't complain too much. We were able to park our car and walk back and forth which saved a major headache of trying to find a place to park at the Convention Center.

Leisure Family

6/10

Pleasant

10 Nov 2025

LORI

Staff was great, rooms not as clean as they should be....

Leisure Family

10/10

Exceptional

03 Nov 2025

Tobi

Everything you need for a quick get away

Partner

6/10

Pleasant

27 Oct 2025

Ofelia

Beds not so good

8/10

Excellent

19 Oct 2025

Sullivan

Clean room, nice and quiet. Really enjoyed our stay.

Partner

10/10

Exceptional

11 Oct 2025

Devin

This hotel is awesome! It’s so nice and quiet I can hear myself think and the staff is super nice

Self

10/10

Exceptional

01 Oct 2025

Donna

Very nice and staff was friendly. It was clean and nice and quiet!

Leisure Partner

6/10

Pleasant

10 Sep 2025

Maria

The hotel is conveniently located close to the freeway. The property needs attention for maintenance and cleanness.

10/10

Exceptional

08 Sep 2025

Charles

Staff was very helpful. Need coffee latter then 9am

Leisure

8/10

Excellent

07 Sep 2025

Verified traveler

Great except no breakfast

The room was clean and the accommodations were fine. The staff was friendly. The only bad thing was breakfast. It had been emptied of food over an hour before breakfast was to be over. The other patrons ate and it was not restocked. We went to Waffle House down the street.

Partner

10/10

Exceptional

05 Sep 2025

Carol

The staff was extremely friendly and helpful as we had a car problem they helped solve. Our room was clean - it’s roadside so some noise.

Leisure

6/10

Pleasant

10 Aug 2025

Mavis

Food was awful, bed comfortable

Leisure Family

8/10

Excellent

21 Jul 2025

Thomas

The staff was very helpful, pleasant and friendly. The breakfast offered was good and there were a lot of choices. It would have been nice if the time for Saturday & Sunday were later than 9:30, since those are the days to take life a little easier.
We love that there are three different restaurants within walking distance from the hotel.
Easy access to the freeway and shopping.

Business_and_leisure Partner

8/10

Excellent

20 Jul 2025

BetteAnn

Room was ok. Somewhat dated.

8/10

Excellent

18 Jul 2025

Mychel Lynn

Place is clean and quiet. The only downside is the breakfast meal, not enough food left shortly after 8AM, not even waffle😏 and there's more people coming for breakfast.

Leisure Family_with_children

4/10

Poor

16 Jul 2025

John

The hotel is a quiet and generally clean spot to stay. However the carpet in the room I stayed needs changing and breakfast supplies ran out for several days while there.

4/10

Poor

13 Jul 2025

Jason

I do NOT recommend.

Took my 13 year old daughter to her first concert. I Had hoped to give her a memorable trip with a nice room , breakfast and swim. Staff was friendly, The room it’s self the Toilet would hardly flush, very little water pressure in the shower, pool has been down quite sometime after reading other reviews as well , body wash and shampoo empty in the shower. 1 of the 2 beds were dirty. only had cereal and juice for breakfast at 8:26 am . I’ve typically stay with Hilton but decided to try Marriott this tome. My mistake I should have known better a stuck with Hilton.

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Christy

Pool was closed. Air conditioning didn’t work but she moved us to a different room and was friendly and accommodating.

Leisure Family

6/10

Pleasant

22 Jun 2025

Roderick

Hotel was nice and clean. But was not told pool was out of order till my kids wanted to swim and found out. If I would of known I would of booked somewhere else

Business Family

6/10

Pleasant

10 Jun 2025

Maria

The only negative was that the tv cable wasn’t working and the breakfast was mediocre compared to other Fairfield hotels. For example there was no cream cheese for the bagels, no cereals, no eggs, and no sausages.

Leisure

4/10

Poor

08 Jun 2025

robert

Arrived to a friendly desk person and was easily checked in. Soon found out the cable for TV was not working...for SEVERAL WEEKS!

Since the night before I stayed at the nearby Comfort Inn and all was great, was sadly disappointed. Asked several others who were staying at other nearby hotels and all had cable.

Understanding that cable does go out occasionally, cant understand how management would allow this to continue, literally for WEEKS. I also must say the maintenance and cleanliness was disappointing; not filthy but clearly lacking in daily upkeep. Also no daily housekeeping and no notice of that. Was I at a Fairfield? hmmmm.....

Overall, this was like being in a mediocre Motel 6, not a Marriott property. Clear that management simply doesn't care about return customers as I will never return.

Business Self

4/10

Poor

08 Jun 2025

Nick

Great location and

Great location and the ONLY reason it gets two stars is the staff. We checked in (30 minutes early) and we're given a room on the 3rd floor. it was my wife and I and two kids (12 and 8) and the room was a king and a fold out couch. My reservation clearly stated two queens.....I went back downstairs (because the phone in the room didn't work) and they quickly and apologetically fixed the problem and we got two queens. The lady at the front who checked us in and fixed the problem was really great about it and she even made sure to put us in a room that was right next to where we were originally put, so that it wasn't a difficult task to move our stuff from one room to another. We were informed that \"the storm from 4 weeks ago\" knocked out the cable so we couldn't watch live TV but we could just log into our Netflix or Hulu etc and watch that. However, we were here for a baseball the tournament and there were players staying in hotels next to us who didn't have this problem. (And according to other reviews this is an ongoing problem). We didn't have a TV remote and when I got one from the front desk, it still wouldn't let us log into anything. Only thing the remote would do was adjust the volume and switch sources. No way to find/bring up and subscription service like Netflix or hulu. And also the pool was closed for maintenance (again, according to other reviews this has been a 3+ month issue) the elevator was a bit sketchy and the inspection was well past due.

Friends_and_family Family

6/10

Pleasant

05 Jun 2025

Randy

Service was great, but the rooms were outdated.

Business

2/10

Poor

18 May 2025

Angela

The room was musty and smelled terrible, dirty and mouse trap in room.

4/10

Poor

04 May 2025

Whitney

Hotel staff were great when we arrived and checked out! Cheer the girls on for their dance competition.
The breakfast was normal hotel breakfast. Every thing was hot, the toaster needs a little upgrade didn’t work the best.

Here what I didn’t like. I was told 3 days before our arrival the pool was working when we arrived we was informed that it’s been closed for a while I had 3 disappointed kiddos. At check in we also was in formed the tvs weren’t working. The BIG thing that I hated was are deadbolt didn’t work and our door would barely latch shut. Which made things hard with a toddler thinking it’s a game to leave the room. This wasn’t in just our room it was at least 4 other rooms that we was in. Over all we loved the place just needed some room updates.

Business_and_leisure Family_with_children

10/10

Exceptional

26 Apr 2025

Chelsea

great place and location!!

Leisure Family

8/10

Excellent

23 Apr 2025

Melchor

Very good staff and clean hotel at Collinsville, I

Very good staff and clean hotel

Friends_and_family Family

2/10

Poor

16 Apr 2025

Sophia

Carpet was ripped and dirty. TV did not work. Pillows were very hard. Bed was overall uncomfortable. Lots of noise coming from other rooms even at late hours.

Business Family

2/10

Poor

12 Apr 2025

Nikola

The hotel cancelled the reservation wirhout a phobe call, an hour before i arrived after a 5 hour drive. The absolute worst hotel experience in my life. Will not ever go with this hotel again.

Business_and_leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Pamela

Convenient to convention center.

Leisure Friends

6/10

Pleasant

29 Mar 2025

Shelly

This place has lots of potential but it had a smell the moment I walked in. The front desk clerk looked drained and her energy matched that of the entire place. The one sliding front door was partly off track. A box with a large screen tv and a luggage cart was loaded with odds and ends parked right in front of the front desk( it was still there when we left and came back 40 minutes later). The pool had a sign that it needed maintenance. The room on the third floor had cobwebs in two corners( at least the rest of the room was clean). The actual room door seemed to be missing part of the doorframe and you could see right to the hallway. I also noticed the elevator inspection paper was from a year ago. Thankfully I was able to sleep.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Amy

Loved this property for our stay in the St. Louis area. Close to dining options. Amie at the front desk provided excellent service at check in.

Leisure Family

8/10

Excellent

16 Mar 2025

Shabazz

Nice, clean hotel. The breakfast was yummy but by 7:30am there was no more sausage and the juice options were minimal. Also when I checked in I asked for a cot or something similar and I was told that this location didn’t have them. The next day when I was leaving the hospitality staff had a room next to the elevator open and I could see a cot in that room. I feel that for the money that I spent on this room that the front desk attendant should have tried a bit harder to accommodate us. Also, I wish I would have known that the pool was closed for repairs.

Family_with_children

10/10

Exceptional

14 Mar 2025

Jennifer

The staff was particularly polite , cheerful and helpful. Breakfast buffet was well-appointed and tasty.

Leisure Partner

8/10

Excellent

02 Mar 2025

Chrystal

Would have gave 5 stars but the elevator was down and we were on 3rd floor. They provide a nice breakfast. Clean and staff was very friendly.

Business Family

4/10

Poor

25 Feb 2025

Debi

Broken elevator

Requested a king room, placed in a 2 queen bed room on the 2nd floor. Asked to be changed to what we requested, put in a king executive room on the 3rd floor. All fine except the elevator was broken.

Partner

10/10

Exceptional

16 Feb 2025

ashley

Friendliest staff!!! Clean rooms! Great location to convention center & nearby restaurants!

10/10

Exceptional

11 Feb 2025

Jose

10s, 10s, 10s Across the Board!

Easy, smooth checkin and cozy, relaxing room. No issues, would stay again.

Friends_and_family Family

8/10

Excellent

29 Jan 2025

Jessica

Stay

I liked the stay… the breakfast left much to be desired, limited options and no meat for the meal.

Partner

8/10

Excellent

05 Jan 2025

Greg

Everything was great-the one thing that could be improved is that the mattress had soft spots on the sides so I had to sleep in the middle-fine this time since I was traveling alone, but these foam mattresses really suck when they get older.

Business Self

8/10

Excellent

29 Dec 2024

Po

A little dark in the hallway, rooms are little dated but clean, breakfast is good, staff is good.

10/10

Exceptional

28 Dec 2024

Diana

Very nice stay

Wonderful place. Clean Room, nice bed. Great buffet breakfast.

Partner

10/10

Exceptional

16 Dec 2024

MeRanda

Great hotel choice

Nice hotel, helpful staff, would stay again.

Partner

8/10

Excellent

14 Dec 2024

RAHUL

Good hotel

Good hotel , reasonable price. Breakfast , not so great

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Michelle

My husband and I thought the bed was uncomfortable-too soft.

Business Partner

4/10

Poor

16 Sep 2024

John

The room we were in smelled strongly of mold/mildew. Lighting in the bathroom was not very bright. Everything else was OK.

Leisure Family

6/10

Pleasant

01 Sep 2024

Diane

The light over the mirror in the bathroom was very dim. The eggs at breakfast were runny and the sausage was floating in water.

Friends_and_family Family

6/10

Pleasant

31 Aug 2024

Robin

This hotel is very tired. It looks better from the outside than the inside by far. Breakfast was also very disappointing. Wouldn’t ever stay here again

Leisure Partner

8/10

Excellent

03 Aug 2024

Jerry

Service is perfectly fine. The room carpets need cleaned/replaced. Bed is comfortable & room was clean. Shower water pressure was not more than a trickle. Faucet & toilet was normal.

Friends_and_family Family

6/10

Pleasant

27 Jul 2024

Jeff

Easy to find right off the interstate. Check in was smooth. Our room was an example of a place needing reno'd. Furniture dinged up and worn, at least 10 noticable stains in the carpet. The chair in the corner had a rip on one arm. I expected better than this from a Marriott property. At this price, well north of $100 not impressed at all

Business Family

10/10

Exceptional

21 Jul 2024

Jack

The folks in the hotel were wonderful staff did a great job Check-in was smooth but continental breakfast I might as well have just skipped it
The sausage was under cooked do you know look pleasant the biscuits were good but cold the gravy was cold or lukewarm

Business_and_leisure Friends

6/10

Pleasant

08 Jul 2024

shailesh

misleading info

it was mentioned that it has EV charger but hotel did not have any charger , it was mis leading information in hotel.com

10/10

Exceptional

30 Jun 2024

Michael

Perfect for the event we were attending

Leisure Family

10/10

Exceptional

23 Jun 2024

Anita

The young lady who checked us in was very nice and helpful. The rooms were nice and loved the area it was in near a lot of eating places.
Negative was both rooms were kind of warm(one on 2nd floor and one on 3rd floor) and although the a/c was down to 60 degrees the rooms never cooled off. Also we went down to breakfast around 8:30 and they were out of most of the food, no syrup for the waffles and no forks available. I must say the biscuits and gravy were good. Not what I would expect from Fairfield by Marriot.

Leisure Family_with_children

2/10

Poor

15 Jun 2024

Verified traveler

Loud noise of cleaning in metal sinks next door! From 5:23-8:30AM. Ran out of eggs hour before breakfast was over. Room had slight odor.

Partner

4/10

Poor

14 Jun 2024

Tiffany

Skip this one!

There is no air conditioning in the room. The thermostat on the wall did not work. The unit under the window was blowing air, but it was not cooling the room.

Self

6/10

Pleasant

26 May 2024

Robert

Not bad but not great

Hole was dated but clean. Bed mattress was uncomfortable and slanted to one side. All in all still not bad for an overnight stay.

Friends_and_family Family

10/10

Exceptional

26 May 2024

Christopher

It was perfect for my business convention which was directly across the street.

Business Self

10/10

Exceptional

20 May 2024

Jon

This Fairfield was on fire. Not in a bad way. They were super helpful and pointed us in the right direction with any and all questions. The front desk definitely slayed it.

We will stay here in the future!!!!

P.S. Dance parents. This is in short walking distance to the convention center.

Business Family

8/10

Excellent

26 Apr 2024

Sharon

Nice place to stop while you’re on the road. It’s not far off the interstate and restaurants close by. The staff was friendly and helpful. The room and bed were comfy.

Leisure Partner

6/10

Pleasant

14 Apr 2024

Verified traveler

Nice area, not nice stay.

Counter staff was rude when I asked about adding a night to my stay. Got to the room to find it much lower than usual Fairfield levels. The ceiling was stained, the sheetrock had missing strips,the curtains had brown stains, and the room did not smell like it had been cleaned throughly in a while.

Friends_and_family Family

4/10

Poor

07 Apr 2024

Verified traveler

Booked a double room but only had a King. Did have pull out couch so it worked for one night but no sheets or pillows for it. No hand soap in bathroom or wash cloths even though they had body soap in the shower!

Friends_and_family Family

8/10

Excellent

04 Apr 2024

Tiago

Close to shop and dinners

Leisure Family

10/10

Exceptional

01 Apr 2024

ROHIT

Great stay

Leisure Family

10/10

Exceptional

22 Feb 2024

Michelle

The beds were comfortable and I like the large pump containers of shampoo, conditioner, and body wash in the shower. The snow had been packed down by driving so it couldn’t be plowed in the lot.

Business Self

8/10

Excellent

01 Jan 2024

Jane

The staff was very kind and courteous. The breakfast was ok. I did not get there until 8;30. I think it may have been better earlier.

Leisure Partner

10/10

Exceptional

19 Oct 2023

Mary

The staff that checked us in was polite and courteous. The breakfast staff was kind and warm. The breakfast food was ok for a free fast breakfast. I liked the little omlets.

Leisure Family

4/10

Poor

08 Oct 2023

Eileen

Place needs updating. Carpet is dirty and walks need painting. Expensive foe an quick overnight. Would not recommend.

Partner

8/10

Excellent

04 Oct 2023

Timothy

Room is ok but has a musty odor

Leisure Partner

8/10

Excellent

25 Sep 2023

John

could use usb charging ports

Self

8/10

Excellent

30 Jul 2023

Alex

This property is probably the best choice for those attending events at the Gateway Convention Center. It is clean, safe and well maintained and the clientele seem well behaved. Unfortunately the nearby restaurants are mediocre at best.

The quality of the breakfast is not as good as other comparable hotels even within the same chain. The orange juice was the high point. The eggs and sausage were barely warm and there was no oatmeal. Coffee wasn't very good. When I saw the same situation on the second day I went to Waffle House and paid for a better breakfast.

Also, the pandemic is over and it's time to reinstate daily maid service, especially fresh towels and empty the wastebasket.

Leisure Family

6/10

Pleasant

21 Jul 2023

Thomas

Torn curtain. Shower/bathtub was very slow to drain. Dusty and smell irritated our throats.

Friends_and_family Family

6/10

Pleasant

30 May 2023

Verified traveler

Stay was just ok

The hotel was just ok. It is dated and is in need of refurbishment through out. I most likely would not stay here again. On a good note. The staff was friendly and the breakfast was good.

Friends_and_family Family

10/10

Exceptional

26 May 2023

Tracy

It’s time to open the pool and fitness center

Leisure Family

2/10

Poor

16 May 2023

Amanda

Pool closed and no breakfast when it was still within breakfast time. Room was dirty and smelled. Elevators license is expired.

Leisure Family_with_children

6/10

Pleasant

15 May 2023

Carmon

Front desk was great...the rest no so much..

We got there and the room was double booked, the pool was closed, the rooms bathroom had a musty smell that was awful we had to leave the vent running to try and get rid of it, that did not work.
The lady at the front desk was very helpful with everything we brought to her attention.

Friends_and_family Family

10/10

Exceptional

04 Apr 2023

AbdulRasheed

Excellent service great location and excellent value. I would recommend this hotel to anyone who is interested in having a great stay.

Business

6/10

Pleasant

31 Mar 2023

Carla

Room was clean. Bed was comfortable. But only had one towel and handtowel. No washcloths. Requested more. Got the towel, but no washcloths were clean. Can you imagine a hotel with no clean washcloths??

Leisure

10/10

Exceptional

23 Mar 2023

Edward

Very convenient
Clean room

Leisure Family

10/10

Exceptional

18 Mar 2023

Jacquelyn

The property was convenient to our needs. The staff very friendly and welcoming.

Leisure Family

8/10

Excellent

13 Mar 2023

Andy

Staff was excellent! Our room had a slight odor, but we believe it was due to being right next to the pool.
Oatmeal condiments were over the top-2 types of nuts, coconut flakes, 2 types of raisens-just to name a few items!

Business_and_leisure Family

6/10

Pleasant

23 Jan 2023

Amanda

Safisfactory Stay

Satisfactory hotel. Stayed with my daughter for a dance convention across the street. This hotel can use some major updating. The carpet was stained and the furniture was VERY worn. The pool was not very clean. Our beds had clean sheets, the bathroom was clean and the fridge was cold. So it worked for our stay. The complimentary breakfast was a nice plus but it was not very good. The bananas were black and the eggs and sausage tasted like plastic. I have had many other stays with similar breakfasts offered that were by far better. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

09 Jan 2023

Aleshia

Great Value/exceptional staff!

The hotel was a very good value. Breakfast was fine/typical (although it sounds like they are trying to add a couple new options to breakfast-mini quiche and egg soufflés), room was ok. It looks like they may have recently renovated a bit-carpet looked fresh and new. I was fine with the comfort of the bed, but my husband, not so much. He thought the bed was low and not enough support. The room was pretty clean. I thought the bathroom could’ve had a little more attention. Hard water stains in shower, dental floss left on a ledge in shower and exhaust fan needed a good cleaning/dusted. Though I find with lots of hotels/restaurants I visit, dirty fans stick out to me. All establishments need to do better at cleaning fans/exhaust units, etc…

A big shout out to all the staff we encountered! I’m sure these ladies make little money, but made the trip most enjoyable with their friendly smiles and small talk. Very pleasant gals we met at check in/out and during coffee/breakfast time!

Partner

8/10

Excellent

30 Oct 2022

Dottie

Good

Overall the stay was good except the breakfast. I'm not sure what the \"eggs\" were made out of but they were not good and I couldn't eat them. The sausage patties were ok.

Friends_and_family Friends