Name: Super 8 By Wyndham Pontoon Beach Il/St. Louis Mo
Address: 4141 Timberlake Drive, Manistee, 62040, US

2/10

Poor

25 Jul 2026

Tony

The room had an funky odor, the floors were sticky, and after showering and walking about the room for a bit our feet were dirty black, the breakfast was either toast or cereal, the hotel as a whole was unclean, and the signage was gone out front of the building which made locating it difficult, also in the room the television came on but couldn't get any stations to come in. We will not be returning. We tried to express our disappointment, but management chose to disagree and sent us away unhappy with our stay.

4/10

Poor

20 Jul 2026

Excell

Clean rooms.

Self

10/10

Exceptional

17 Jul 2026

paula

Clean room, friendly staff

Self

10/10

Exceptional

11 Jul 2026

Amanda

Clean and comfortable room, nice pool to swim in. Nice staff.

Self

10/10

Exceptional

03 Jul 2026

Bonnie

Thanks

Friends

2/10

Poor

14 Jun 2026

Chris

Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next door were sold out. Only reason I stayed here is bc it was dog friendly. I needed shower sandals on to just walk around the hotel room, it was that bad. If you’re dirt poor and like in a house with dirt floors than this is the place for you. But you have any sort of self worth, you won’t stay here. I would rather sleep in my semi with the ac broken next time.

Pet

2/10

Poor

10 May 2026

Chrstian

I want a refund

6/10

Pleasant

04 May 2026

Star

It was doable, not what I was thinking it would be. Breakfast was just cereal and toast. Juice wasn't good. It needs a lot of improvement. It more like a 2 ⭐. Check out a day early. There was a nice gentleman name David with green 💚 hair very sweet and professional. Like seeing his face when I left for the day. Good job David..

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Nicole

Not a complaint, really. Just wish the breakfast had more

Family_with_children

2/10

Poor

12 Apr 2026

William

Room stank of cigarette smoke so bad we bought Febreze and used most of it. Had to spray the room each day. Floors were tacky and the floor under the toilet was cracked and the toilet rocked. The building was older and it looked like they had several permanent residents.

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

dawn

Mostly occupied by construction staff, smoking in rooms with windows open. Outdoor trash overflowing. Pool too cold to go in. Continental breakfast had expired food items. Staff were great, Mexican restaurant next door good food

Family

8/10

Excellent

23 Feb 2026

Brice

The staff was very nice and well appreciated at thr front deak.

Self

8/10

Excellent

17 Jan 2026

ahmad

it was a good stay

Partner

8/10

Excellent

14 Dec 2025

Todd

It was good

Leisure Partner

2/10

Poor

10 Dec 2025

David

They keptmy deposit claimed that I smoked in the room and I did not in addition to the entire hotel smell of smoke

4/10

Poor

17 Nov 2025

Pamela

Had fruit flies in the room, no coffee pot and freezer didn't work. Will not be staying again.

Business Family

10/10

Exceptional

10 Nov 2025

Brandon

Room was clean, check in and check out was seamless, and overall was a good experience. I would definitely recommend

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Courvian

Rhaki!! The best!

2/10

Poor

28 Sep 2025

Emelda

Unfortunately we did not spend the night. We went in, showered and packed back up and left. The entire property smelled like cigarettes. There was questionable stains in the bathroom, walls and the shower had hair and bugs and our room had holes in the wall and bathroom door as if they were punched in. The AC turned on and off several times and we were there no more than 2 hours. We drive back in the morning to drop off the room keys. Honestly, the $155 was not worth it for a family of 4 in 1 room for the conditions it was in.

Leisure Family_with_children

8/10

Excellent

04 Sep 2025

Charles

Safe area and easy to work with staff.

2/10

Poor

02 Sep 2025

Kimberly

Never again

We felt very unsafe. The security lock on the door would not work. Informed desk, don’t think they cared. Too dirty of a place to relax.

Partner

8/10

Excellent

30 Aug 2025

Gary

Convenient area

10/10

Exceptional

13 Aug 2025

Verified traveler

Decent

Smoking in room which is a plus

4/10

Poor

13 Aug 2025

Josh

Not what's listed or pictured

Location and staff were nice. The pictures in the listing however are outdated. The property is in need of some renovations and the work done already is subpar. Our room was full of mold and air conditioner barely worked. There is not a continental breakfast. It's cereal and yogurt. The pool was open but didn't seem to be filtering.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Kenya

Super 8

Close to a handful of restaurants. The breakfast was very minimal and had to be eaten in the area. Room was pretty clean. Not so much as dirty but needs to be updated a little. I think because we had small babies we were put on the top floor with people who had animals. We were unaware of the pups. Wouldn't have taken the room if i had known that.

Partner

4/10

Poor

26 Jul 2025

Roger

Strong smell of cigarette smoke in my bathroom and in third floor hallway. This S-8 needs a complete make over.

10/10

Exceptional

18 Jul 2025

Rogelio

Everything, Very Nice, Thank You, Very Much

6/10

Pleasant

16 Jul 2025

Caleb

Staff members are great

Business Self

2/10

Poor

03 Jul 2025

Telma

Was a terrible experience in special fe family

Leisure Family

4/10

Poor

30 Jun 2025

MARIE

Disappointed - find a different hotel

Hotel was run down & not being kept up with repairs and overall maintenance.
Floors turned my feet black DIRTY.
Toilets flushed slow. Breakfast was minimal.
Room surfaces didn’t seem wiped down/sanitized.
Smoke smell in hallways. We stayed here because our usual hotel in this area was full.
Very disappointed. Pool did not look “clean”.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Dennis

In need of better management

If you like staying where they ha e people living there all the time go for it.. they had trash sitting in the hallways and trash in breakfast area was overflowing ( at 3:39. In the afternoon. Front desk was really slow and we even paid in advance. Looks like they did just enough too make room clean. We won’t be going back. This was our second experience with a Super Eight service. We won’t go to any more Super 8’s.

Friends_and_family Family

2/10

Poor

28 Jun 2025

ChelseaMae

The outside wasn’t horrible. Inside was a disaster. The hotel was the dirtiest hotel I’ve ever stayed at. The gentleman working the front desk was really nice, however took him forever to come out of a residents room to check us in. Room was dirty. Common spaces dirty. Checked out, the breakfast area was nasty.

Leisure

4/10

Poor

23 Jun 2025

Midiamond

Sink was stopped up upon arrival. I have 4 children plus 2 adopted and they took my deposit cause of the extra kids but upon arrival did no one tell me that extra children cost. Front desk manager was rude. No breakfast not even the small one.

Leisure Family_with_children

6/10

Pleasant

19 Jun 2025

Remco

Decent stay

Leisure Friends

2/10

Poor

12 Jun 2025

Daphne

Found mold on bed

Leisure Family

4/10

Poor

12 Jun 2025

Donald

Place was nasty as hell. It was just a place to lay my head for the night but sleeping in my car became a viable option after walking into that nasty room. Sheets were stained, walls were cracked and peeling. I slept in my clothes that night.

6/10

Pleasant

10 Jun 2025

Anna

Fair hotel for the price. Smelled like cigarette smoke in the entire hotel. I had a non-smoking room.

Leisure Family

2/10

Poor

10 Jun 2025

Mat

The hotel was had to find, sign was small hidden by a tree. The room stunk, there was mold on the wall near the window and the bathroom faucet and light fixture was rusty.

Leisure Family

4/10

Poor

06 Jun 2025

Amanda

The room was clean and most of the staff were nice. The WiFi sucks. It kept kicking us out every time we tried to use it. I was there over a week and my last day there I was waiting on my check to hit my account and they called the police on me after telling me I was ok and they would wait for my payment. Then they also refused to give me my deposit back.

Leisure Family

2/10

Poor

05 Jun 2025

Michelle

Horrible

2/10

Poor

05 Jun 2025

Matthew

Dirty, lots of tweakers inside and out. Didn’t feel safe and didn’t want to sleep in the bed with how dirty everything was.

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

daquana

We had no power because of storm so it was a decent amount to just stay

Business_and_leisure

4/10

Poor

23 May 2025

Bernice

Just wasn’t what I expected, place was run down, curtains were disheveled, just looking at it from afar didn’t look good,charged 50 dollar deposit you get it back in 7 to 10 days, that should be given back when you check out just for staying there, comforter was very outdated and did not look clean. Floors and bathroom were clean and staff were friendly I have to give them that.

Business_and_leisure Partner

10/10

Exceptional

23 May 2025

Jacqueline

Everything was good

4/10

Poor

22 May 2025

Sherry

the shower did not work. the electric sockets were loose or broken. the bed covers were stained. the floor was dirty. the check in person could not tell me if the pool was open or not. we did not use it, as it was green. the breakfast that was offered was the worst I have seen. you needed 2 hands to open the door; it stuck that bad.

Friends_and_family Family

2/10

Poor

22 May 2025

Breann

Bathroom didnt work and didnt have the room i booked

4/10

Poor

22 May 2025

Verified traveler

We dealt with bed bugs in the first room. The mattress covers were tattered and not zipped. It was just not the best place but the staff was remotely friendly

Friends_and_family Family

2/10

Poor

17 May 2025

Greg

Cable has been out for two days and the staff can only say they don’t know when it’s going to be fixed and have given several different excuses and when I inquired about it again I was told that I could go somewhere else and stay

Leisure Pet

10/10

Exceptional

14 May 2025

Brandon

Eh

6/10

Pleasant

03 May 2025

Thomas

Breakfast that was included was less than mediocre

Leisure Partner

2/10

Poor

25 Apr 2025

Amy

The pool water looked disgusting, bad enough that we didn't want to get sick swimming in it. Ruined my anniversary as all we wanted was a peaceful night away and to go swimming. Someone on our floor cooked fish and stank the whole place up, i almost vomited the smell was so bad. And they refused to refund our second night but we were NOT staying another minute. Beds we uncomfortable and non smoking room had definitely been smoked in before. Horrible.

Leisure Partner

8/10

Excellent

15 Apr 2025

Angela

Overall ok

Bed was very comfortable. Bathroom could use a deep clean. Easy access from the highway. Did not eat \"free\" breakfast as it was just two options of cold cereal and toast.

Self

4/10

Poor

04 Apr 2025

Carl

We didn't have soap in our room. The pool looked green like it hadn't been cleaned in a while. The website said they served breakfast but when we went down there was a loaf of bread, dry cereal and a cannister of milk on the counter. The front desk clerks were very friendly and helpful.

Business Partner

10/10

Exceptional

31 Mar 2025

Fernando

David is a great person and will make your stay very comfortable I give him 5 Stars 🌟🌟🌟🌟🌟

Leisure Self

10/10

Exceptional

28 Mar 2025

Anita

Room was not as advertised. Pictures show a renovated room, the room we were assigned was disgusting! It looked like it had not been cleaned at all! There were spills on the bedside table and walls. Floor had big cracks in it. The curtain was not fully attached. Room stunk of cigarettes and as you entered the hotel it stunk of marijuana! Pool was freezing and appeared murky. Would definitely not recommend.

Leisure Family_with_children

8/10

Excellent

26 Mar 2025

Pete

The staff person at check-in was very friendly (tho a little slow). The room rates are very reasonable.

The room had many issues:1) found a live roach, 2) both security locks on the door were broken 3) the tub and shower faucets were loose in the wall 4) there is mold around the window sill. 5) The \"breakfast\" was virtually empty within an hour of the cutoff time and what was there (bread and yougurt) was stale and luke warm.
We probably won't be staying at this Super 8 again (even tho we come to this area frequently).

Business_and_leisure Family

10/10

Exceptional

11 Mar 2025

Alisha

Nice and friendly

Leisure Partner

2/10

Poor

19 Jan 2025

Brett

poop

there was dog poop out the front door and the side door the hotel really stunk like weed and sewer the breakfast area the chairs never cam down off the tables and my room had beer bottles behind the desk so we chrcked out and went to a diferent hotel i would like a refund

Friends_and_family Family

2/10

Poor

08 Jan 2025

Marcia

False advertisement

Said had indoor pool, (only reason we chose here) but heater was broken, was told everything was paid for online, upon arrival was told had to pay a $50 deposit. There was never anything about a deposit mentioned during booking, worst experience ever, for the price it sucked!

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Verified traveler

It was ok..... You could tell the person before me had a dog

Business

8/10

Excellent

08 Dec 2024

Todd

The lights in the room was missing 3 of the 4 light bulbs

Leisure Self

4/10

Poor

05 Dec 2024

Ronald

would not stay there again

Business_and_leisure Pet

4/10

Poor

30 Nov 2024

David

The property charges a $50 deposit upon arrival, $100 if paying with cash. The employees were not the most polite. The property was not necessarily in a bad area, just had a few people lingering around that appeared to have some addiction struggles. The room itself was mostly clean. The elevator had roaches. The floor in the bathroom was soft. The toilet was broken, front desk said, “I have not heard that. Give it time. It will work” the bulb was broken off it the tank, that doesn’t resolve itself. The hallways wreaked of cigarette smoke, despite the rooms being non-smoking. I had an asthma attack, but for the price I should’ve known better. I would not recommend the facility.

Leisure Family

4/10

Poor

30 Nov 2024

Lindsey

The safe was very friendly but there is no breakfast and the pool room is also the storage room

8/10

Excellent

27 Nov 2024

Rich

Good deal

Leisure Partner

2/10

Poor

29 Oct 2024

LeMarie

I stayed two weeks the staff didn’t change my sheets.. I had to change my own… No breakfast & you have to pay xtra for a dog when it wasn’t stated on the website…

6/10

Pleasant

25 Oct 2024

Francois

None of the electric worked and hot water was not working

Leisure Self

6/10

Pleasant

19 Oct 2024

Eddie

I liked it was clean.

Leisure Self

2/10

Poor

21 Sep 2024

curtis

This place is in a terrible area and the hotel smelled like cigarettes and dirty dog, there was hair and dirt still in the tub , sink , toilet , our blankets had burn marks and the sheets had stains, they served their breakfast 1hr and half later then what we were told and there were loud people in and around the hotel and the elevator was DISGUSTING

Business_and_leisure Partner

10/10

Exceptional

16 Sep 2024

Maurice

Good Customer Service

Business

6/10

Pleasant

14 Sep 2024

Mike

The bed itself was horrible. Not sure what kind of mattress it was but it was like trying to sleep on box springs only.

Business Self

4/10

Poor

27 Aug 2024

Diane

Not clean and in bad repair

Business_and_leisure Self

4/10

Poor

20 Aug 2024

Sita Rama Swamy

Rooms are not clean.. not maintained well. Will not recommend this place

Leisure Family_with_children

6/10

Pleasant

19 Aug 2024

Tammy

Disappointed

To start they charged my virtual card a full price one night stay. I told them i was paying for all 5 night stay on the credit card i gave them at check in. Could not explain why the virtual card got charged. Received the 50.00 deposit on yhe virtual card but still had to pay the 8.44 tax for the room. Then someone went i to my room and used the microwave
I know this cause when i checked in the microwave and refrigerator was unplugged. This happened on Wednesday cause i came in late and the microwave was plugged in and there was 10 seconds left and you could smell the food. I mentioned it when i mentioned the extra charge for the room.
All i got from the lady that was worki g friday morning was i do not know, several times. She told me to take it up with Wyndham. Plus they would not accept my AARP card.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

Sandra

staff was very nice and respectful

Leisure

2/10

Poor

12 Aug 2024

Aric

First room was either someone elses room or it wasnt cleaned. Second room smelled like smoke and just didnt feel clean enough lobby was dirty and smelled awfull. Stuff for a coffee machine but no coffee machine.

Business

2/10

Poor

28 Jul 2024

Christina

Need to have weight limit on site. My dog was to big and i was turn away. I couldnt stay there. Had no where to go at the time. Cause i reaerved my room there. I did not get chargered but still.

Leisure Pet

4/10

Poor

21 Jul 2024

Lindsey

All carpets dirty and stained. Windows disgusting. Our blanket was patched together. Their “breakfast” was a joke. You get a hostess coffee cake. Key card didn’t work half the time. Pool was full of toilets, air conditioners etc so you couldn’t even use it.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

paula

Awesone costumer service.

We forgot her name but we got there thursday night and the indian girl who works there is amazing, incredibly polite and nice to talk to. She deserves a raise, we love to stay here because of her! We always come here when were in the area

Business

10/10

Exceptional

07 Jul 2024

Richard

Awesome!

The staff was amazing the stay was very good!

Friends_and_family Family

8/10

Excellent

05 Jul 2024

Shirley

Pleasant, profesional desk staff, clean facilities

Business_and_leisure Self

2/10

Poor

03 Jul 2024

Drasko

Rooms smell every bad, it’s not safe area, it was very loud during the night, and they wrote they have breakfast included but there is no any breakfast, I have photo like proof I can send it to you on your request

Business Self

6/10

Pleasant

20 Jun 2024

Jenny

Hdhdjsjsjsjd

4/10

Poor

14 Jun 2024

Cory

Had to ask for towels bed was very uncomfortable

Business Self

4/10

Poor

09 Jun 2024

Tony

I had a cockroach in my apartment. Breakfast bar was not very good. They had no silverware or plates. The pool was very cold. Room seemed outdated. The pillows smelled. Won't stay here again.

Business_and_leisure Self

2/10

Poor

09 Jun 2024

Brandon

Went there with family While passing through the area, was trying to get into the room when we observed bugs and an altercation between family members in the hallway. We immediately checked out before we even laid eyes on the room. 10 out of 10 do NOT recommend

Business_and_leisure

2/10

Poor

06 Jun 2024

Sarah

The room smelled like a mildew filled basement. The managers charged us an additional $80 for early check in even though most of the hotel was completely empty. He refunded it a few days later but I still lost out on over $300 and didn’t even stay for 24 hours.

Partner

2/10

Poor

28 May 2024

Tomy

Very bad

Worst experience

Friends_and_family Friends

2/10

Poor

27 May 2024

Terry

Smell bad

It always terrible and it smell bad

Self

2/10

Poor

26 May 2024

Travis

Do not stay here. Other options across the street.

This hotel is sub par in every aspect minus the attitude of the staff.
Nothing in the room was not damaged in someway, from missing smoke detectors with bare wires hanging from the ceiling, to burn holes in the sheets, comforter and drapes and broken headboard, Did not try the pool as just looking at it, it was an unhealthy shade of green. There was almost no water pressure, barely hot water and the \"breakfast\" was hostess donuts and granola bars. 0/10 do not recommend. Won't let me add photos to review.

Partner

4/10

Poor

22 May 2024

chris

Hispanic men tried to kidnap my daughter. Luckily my niece was there to intervene

Leisure Family_with_children

2/10

Poor

07 May 2024

Susan

Super 8 hotels are the worst.

This was my hotel every time we come into town from Florida. The hotel was not very clean i had to ask for clean towels I ask 3 different days to have my room cleaned and nobody ever came up to clean not even sweep the floor. I was in room 318 every time I got off elevator to go to my room the smell of marjauana just reaked. There was no breakfast the chairs still sitting on top of tables by the coffee pot.What kinda hotel doesn't give you fresh towels and toilet paper every day.

Partner

6/10

Pleasant

24 Apr 2024

Charles

Room was not clean, the top bedspread had some white goo on it. Will not stay here again

Business_and_leisure Partner

4/10

Poor

21 Apr 2024

Ira

Water pressure in bathroom so low I couldn't use sink, never got fixed even after letting the frint desk know

6/10

Pleasant

12 Apr 2024

Jessica

The pool was fun for thr most part. And i didnt like noisey people above me every single night rearranging the tables and chairs

Leisure Family_with_children

4/10

Poor

08 Apr 2024

Aaron

Not worth it

Man, I wish I had paid attention better to the hotel I booked, thought I was booking the one next store. Won't make that mistake again.
The hotel at best can be described as run-down. Somehow I booked non smoking and when we got to 3rd floor it smelled like an ash trey full of old butts. I thought smoking in public facilities was pretty well phased out, but not here I guess. The bed spred had cigarette holes and stains on both beds. The floor in the bathroom felt squishy and uneven. To top it off, something organic is growing on the window seal, but we didnt attempt to find out what it was. Not even worth the price unfortunately.

Friends_and_family Family

2/10

Poor

06 Apr 2024

Samantha

Don’t stay here

There are people living at the hotel. There was something on the wall, looked liked dried green snot. The bed was actually comfortable. It smells like smoke even though it was supposed to be non smoking. There was no housekeeping our entire stay. The elevator stopped working on our last day.

Partner

2/10

Poor

25 Mar 2024

Mark

Waste of money.

Dont waste your money! As soon as walked in our kids held their noses because of the strong smell of P O T. The floors were dirty, sheets dirty, bathtub had about 2 in of water sitting in it. Shower did not work. We were only in the hotel long enough to sleep 3am-8am and felt dirty leaving. We never leave reviews, this was just that gross.

Friends_and_family Family

4/10

Poor

24 Mar 2024

Karen

The property was not up to standards I've seen at other Super 8s. The term I will use is grubby.

Leisure Family

2/10

Poor

12 Jan 2024

James

My driver stated he could not park the truck in the lot. This is a huge inconvenience when I was informed that I could park a diesel truck with a trailer at the facility. I want my refund given these circumstances.