Red Lion Inn & Suites Pontoon Beach

United States , Collinsville - IL
Pontoon Beach, 1240 E Chain Of Rocks Rd
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100 reviews shown

10/10

Exceptional

13 Apr 2026

Walter

Breakfast was awesome, I recommend the Cinnamon French Toast.

Partner

6/10

Pleasant

13 Apr 2026

Juliet

It’s a terrible feeling when unable to find parking in a hotel you’re booked especially when street parking allows only two hours.
In addition, with no prior restaurant reservation for dinner is over an hour wait to be seated even down at their basement restaurant.
Very expensive restaurant. Food not great.
Hotel is old, really needs update.
Staff in reception amazingly good!

Family

8/10

Excellent

12 Apr 2026

Sheila

Very nice experience at this historic hotel. Very clean rooms. My one complaint is that we had a room with a fireplace (which was more expensive than a comparable room without a fireplace) but it was just plastic logs with lights. Quite a disappointment when expecting a propane fireplace.

Partner

10/10

Exceptional

02 Apr 2026

Susan

What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again.

Self

4/10

Poor

08 Mar 2026

Alan

The room was totally outdated. Poor lighting, cracks in the main door and bathroom door. People could actually see in! Creaky floor, rust on the sink, unsafe shower (entry/exit and stability in shower...no railings). Just not a nice room.

Partner

10/10

Exceptional

18 Feb 2026

Edward

great customer service

8/10

Excellent

08 Feb 2026

Lionel

Love the warmth and lobby’s wood-burning fireplace. Some of the amenities could be updated (EV chargers were broken, the fitness center was messy and missing weights) but there are few inns this charming in New England, and at this price level.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Simon

Great stay. The only thing I would say - and I’ve been staying at the hotel since the 80s - it might be time for a few updates here and there. It runs the risk of going from rustic charm to grandma’s house in the not tooooo distant future.

10/10

Exceptional

22 Jan 2026

Thomas

The room was large, clean and comfortable. The breakfast was good and the staff was great. The hotel is a little bit quaint which I enjoy and why I go there. The only issue was the shower took a while for the water to heat up.

Leisure Self

10/10

Exceptional

22 Jan 2026

Gary

As always, our stay at The Red Lion Inn was memorable. Everything was top notch.

Leisure Family

10/10

Exceptional

22 Jan 2026

Janet

Great stay

10/10

Exceptional

19 Jan 2026

Melissa

The room was spotless. There was everything we needed in the hotel. Our dinner at the tavern was incredible and then we went down to the Lion’s Den and had a great time. Every staff member was polite and helpful. The cleaning staff were great.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Brent

All was great! The atmosphere, food, and rooms were very clean.

Leisure Partner

8/10

Excellent

18 Jan 2026

Valerie

The staff and ambiance is amazing. The room is very clean and cozy although the electric fireplace does not work. Which was disappointing.
Very cool , historical Inn which should not be missed

Leisure Family

10/10

Exceptional

05 Jan 2026

Lisa

Absolutely fabulous!

6/10

Pleasant

04 Jan 2026

Manuel

Red lion inn is such a vibe in the winter. We have been coming for 40 years. The rooms could use lots of TLC. Mold in the bathrooms, peeling wallpaper etc… there is no room service which tho there is dining in the hotel, the rates of $500 per night for the room, coffee in bed would have been nice. It’s an icon but basic TLC is needed.

6/10

Pleasant

28 Dec 2025

colleen

Lobby area was usually very crowded. Hard to find seating.

10/10

Exceptional

26 Dec 2025

Chris

Wonderful stay in a winter wonderland that evening especially with use of the heated pool and hot tub being maintained! Loved it.
Shops inside were lovely as well, bars & restaurant on-site were fun with quirky decor. Whole hotel is quirky, which is fun!

Partner

8/10

Excellent

22 Dec 2025

Carleen

I had always wanted to stay at The Red Lion Inn and decided to treat myself to a one-night stay. Since it was in December I was especially excited to have a fireplace in the room. Sadly, I learned the fireplace didn’t work and that they are renovating some of the systems, but offered no partial refund or other amenity to compensate. On the positive side, it is a dog-friendly ($$ fee) hotel with an outdoor heated pool. The queen size canopy bed was very comfortable. The bathroom is small and could benefit from a refresh. The staff were nice. I’m glad I made a dinner reservation a week in advance. Meals were fine with excellent service especially for dinner. The lobby was crowded and quite loud as was the pub. Overall it was OK. I’m glad I visited, but likely won’t return.

Leisure Pet

10/10

Exceptional

19 Dec 2025

Richard

Yes

Leisure Family

10/10

Exceptional

15 Dec 2025

Lori

Old time charm and hot tub under the stars

Leisure Friends

10/10

Exceptional

15 Dec 2025

Judith Pauline

A magical, magical New England weekend at The Red Lion Inn. The room was so warm, the bed and pillows were so comfortable and just the right firmness. The pool and hot tube were open, maybe bring a swimsuit if you are up for a soak in the hot tub on a cold snowy day or night. Check in was a breeze, staff were warm and welcoming.
Highly recommend making reservations at their Tavern or Dining Area.
Several small cafes and charming local shops close by for Christmas shopping

10/10

Exceptional

12 Dec 2025

Sandra

We had a very nice experience staying at the Red Lion Inn. Our room was upgraded when checking in which was a nice surprise. The hotel was beautifully decorated for the season. We loved the cozy feel of the fireplace in the lobby especially on such a cold day.

Leisure Family

10/10

Exceptional

11 Dec 2025

Joyce

The room was very clean. The bed, linens & towels were exceptional. All of the staff were wonderful.

Leisure

10/10

Exceptional

08 Dec 2025

Seth

The best of the best
A definite destination and accommodations

8/10

Excellent

30 Nov 2025

John

Great location, nice rooms, and excellent price n house dining. Next time I go I’ll try to get top floor room, sounded like a basketball team were in room above my 2nd floor room

Friends_and_family Friends

8/10

Excellent

19 Nov 2025

Monica

Quaint Inn located in the Berkshire. Dinner in the tavern was delish. The main inn lobby has plenty of seating to lounge around and people watch. We enjoyed our stay.

Leisure Partner

4/10

Poor

06 Nov 2025

Patricia

Yes. Dining experience was bad. When I’m paying those prices and it comes out cold. We will never be back. The little pieces of duck was a joke. Nicholas helped us. But the next nite had a very good dinner around the corner

10/10

Exceptional

05 Nov 2025

Nancy

I love the ambience - historic and comfortable and excellent food.

10/10

Exceptional

03 Nov 2025

Lori

We truly enjoyed our stay. Our room was spacious, beds comfy and the charm and history of the inn is truly enchanting.

6/10

Pleasant

01 Nov 2025

Robert

Accommodations were just ok. At 400.00 per night, we respected much more. We stayed at Stevens House. No hotel personnel in the lodge, no security. Entry available to ever6one as the house was always left open. I did love the bed.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Harold

Room was clean and comfortable. Antique furnishings throughout the hotel, all spotlessly clean but period correct for the past. Staff were all helpful and professional.

Partner

10/10

Exceptional

30 Oct 2025

Michael

Clean room and very friendly staff.

Leisure Family

10/10

Exceptional

30 Oct 2025

Elizabeth H

The Red Lion Hotel was a great place to stay!! I would definitley come back again and stay there! I loved the bar downstairs and the restaurant! Our room was perfect and we had lots of room! The bed was super comfy - a marshmallow bed!! LOL! The location was nice to walk to the different shops in town! Fun place!

Friends_and_family Friends

6/10

Pleasant

26 Oct 2025

Francois

Pet friendly

8/10

Excellent

24 Oct 2025

Robert

This is a quaint, charming, lovely decorated very old New England Inn. Given its age (135years) expect uneven and creaky wood floors and somewhat porous walls. Main dining room is very elegant. Make reservations well in advance because there is only one other venue for dining in town and it is not very good.

Partner

4/10

Poor

21 Oct 2025

Adam

A historic property, but not maintained well and trash piles up in areas of the hotel notably the front porch which is the nicest area of the hotel to sit.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Jane

This is a historical hotel and indeed the history is fabulous, everything appears like it did in 1773. Trouble is the rooms are also like this and the beds felt like they were 200 years old - so very uncomfortable. All part of the experience. Our room faced the street and I was surprised how much traffic noise kept me up until late at night, next time I will request a room facing inward. Not enough staff at the bar and dining during peak weekends, took forever just to get a cup of hot chocolate for the kids. But, very quaint, beautiful, that Main Street is just classic.

Leisure Family

2/10

Poor

19 Oct 2025

James

Property is very old and run down. Holes in the building, paint falling off the building exterior etc. The interior was in just as poor condition. Dark and run down. Most windows didn’t open and were covered in cob webs and the ones that did didn’t have screens and slammed back down, the painted floors were just old and dirty, You could see outside around the door, the entire property is sold as rustic and charming but it’s just run down and poorly maintained especially for double or triple the money of the surrounding hotels. The area is walkable and the front porch is nice, but would not stay there even for half the rate.

Leisure Family

10/10

Exceptional

18 Oct 2025

Julia

In a very nice annex suite.

Leisure Partner

6/10

Pleasant

15 Oct 2025

elizabeth

Great service in the tavern when I arrived, slow service in the rest. for breakfast due to lack of servers. My room was lovely, clean.

Self

10/10

Exceptional

12 Oct 2025

Beth

A Great Weekend

Room was comfortable and clean. The Inn is beautiful. We went to the Lions Den both evenings and had a drink and listened to live music. We couldn’t get a table at the restaurant but there are other good options in walking distance. The only disappointment was that the fireplace in our room was not working.

Partner

10/10

Exceptional

12 Oct 2025

jeff

Picture perfect Inn

Leisure Self

8/10

Excellent

08 Oct 2025

Bill

If you're looking for a classic New England Inn the Red Lion fits the bill. Beautiful porch to enjoy cocktails and coffee. Rustic Inn and dining room as restaurant options. Stockbridge offers other great dining options and shopping.

Leisure Partner

8/10

Excellent

05 Oct 2025

Ron

Leisure Partner

8/10

Excellent

05 Oct 2025

Roseanne

It’s clean and I know it’s a charming iconic inn, however my room was very warm even with the AC on and the tvs need an upgrade

Leisure Friends

10/10

Exceptional

04 Oct 2025

Connie

Lovely historic hotel that we enjoyed but also knew going in not to expect modern…yes the floors creak and doors and windows dont fit snuggly. We loved it for all those reasns! Staff is wonderful! Enjoy the front porch while you are there!

Partner

6/10

Pleasant

03 Oct 2025

Tom

We stayed in one of the houses on the property. The room was clean but we would have liked the balcony to be cleaned of leaves and some empty cans left there. They came to clean the room at 8:15 am and we asked for them to return later but they never did. For the 3 nights we stayed there the room was never cleaned. The pool was nice although the lounge chairs were soaking wet and we couldn't sit in them. The staff was nice, and the food and bar were good. For what we paid for the 3 nights it's not a very good value.

Leisure Family

2/10

Poor

02 Oct 2025

Vito

Old & disappointed

The Red Lion is a historic hotel. When we checked it they told us they were putting us in a building they use for overflow guests. Very disappointing. The room had a thin carpet which was damp and musty. TV was broken and could not even be fixed by their engineer. In room phone didn’t work. Over all terrible.

Partner

10/10

Exceptional

30 Sep 2025

Crystal

Great place! Food excellent ss well!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Susan

The room was spectacular! The entire facility was available to us, with wonderful sitting rooms, tables to play games. room service, a pool that is heated 365 days a year, and a history that would blow you away! Dining on the premises and a lovely gift shop.

Leisure Friends

6/10

Pleasant

26 Sep 2025

Mark

If you book through Expedia you will be placed in a property that is in town, but not at the inn. This is not clear and we were in a somewhat renovated rooming house 5 minutes away called Steven’s House. We were bery dissapointed.

Leisure Family

4/10

Poor

19 Sep 2025

Letitia

Property we stayed in was far from main inn and desperately needed work. Too much money for condition and location of room.

10/10

Exceptional

16 Sep 2025

Roberta

A great place if you appreciate and like history. The lobby is filled with antiques and the porch is great to rock in a chair and sip some wine. Parking is no issue and you can walk to local restaurants and shops.

Leisure Partner

10/10

Exceptional

13 Sep 2025

john

great place have stayed several times, and hope to return.

10/10

Exceptional

12 Sep 2025

Stuart

Receptionist Sydney was first class. Great start to the day.

6/10

Pleasant

08 Sep 2025

Erica

The hotel is very old, some people enjoy that type of properties, not us. The pictures are deceiving, the pool is very small. Over all an expensive stay, for what the hotel can offer.

Leisure Family

10/10

Exceptional

06 Sep 2025

Bob

A-1 made you feel you were in 1800

Leisure Family

10/10

Exceptional

05 Sep 2025

James

I loved that the RLI is an historical property full of antiques. The big front porch out front was a special feature, and it was great to just sit in a rocking chair with a cup of coffee in the morning and watch the world go by. I didn't realize there were other buildings that the RLI has, so next time I'm hoping to stay in the main building.

Leisure Partner

4/10

Poor

02 Sep 2025

Osato

Overpriced property with poor customer service. I spent 3 nights at the RLI. My daughter is attending an area boarding school and was I looking for my go-to place for when I come to visit her. RLI will not be it. Firstly, my $1400+ rate did not include breakfast. Additionally, the simple request for hot water so that I could have my morning or evening tea, either went unanswered (front desk phone would ring and ring and ring) or would not be sent after speaking with someone. I did manage to get hot water when I went downstairs to retrieve it or on Sunday morning when someone brought it pretty quickly. Additionally, the internet is not secure for guests. When I asked why there was a staff secure access and not one for guests, I was told that that would be an upgrade in the future. If you plan on doing work while there, think again. I did not eat at the restaurant, so I cannot comment on the food. Also, plan on getting up really early as the cleaning crew comes around for housekeeping around 9:30. Overall, I would not revisit. You can get much better value at a Bed & Breakfast (and actually get breakfast) or at a chain hotel.

Business_and_leisure Self

10/10

Exceptional

01 Sep 2025

Leigh Ann

We stayed in one of the Maple Glen rooms. So quintessential New England. Just lovely. The staff was top notch, the room was cozy - the pool and hot tub were wonderful....

Leisure Friends

6/10

Pleasant

30 Aug 2025

Richard

Poor electrical outlets. Poor ventilation with inadequate air conditioning.

Leisure Partner

8/10

Excellent

27 Aug 2025

leslie

I love this Inn and stop there whenever I pass through. The rooms are all a bit different ans very vintage. Nice sheets and towels and Nespresso maker in the room. If you arrive late in the day almost all of the local shops are closed which I find to be a negative. There is a mini fridge in the room, however mine was set to a level which froze all my food. there is a window about 3’ x 2’ in the shower, which looks out on the parking area. There is no curtain shade or anything else covering it.! it looks like at one point it was painted over but it’s all come off. Overall, I definitely recommend this Inn, but there are some things that aren’t perfect.

Business_and_leisure Self

10/10

Exceptional

24 Aug 2025

Karen

Wonderful old inn; chock full of charm.

Leisure Friends

8/10

Excellent

20 Aug 2025

Douglas

Typical issues with old properties: failing latches, old windows, broken or missing pavers. Excessive wait times. Mediocre food service at excessive prices. Pet-friendly accommodations are good and convenient. Location makes up for almost all failings.

Leisure Pet

4/10

Poor

17 Aug 2025

Scott

There's a big difference between \"charm\" and \"neglect,\" especially in a room that costs $500 per night.

Is $500 a night appropriate for a bathroom with a old, peeling vinyl floor? Is it a good price for a room with a door so mis-shapen that there's a 1-inch gap between the top of the door and the doorframe, so you can peer into the room when the door is shut? Is $500 a night deserved for a room with a bedspread so old, it's been worn straight through in places (holes).

You can decide for yourself. Just know what to expect.

Leisure Family

10/10

Exceptional

14 Aug 2025

Victoria

Very clean, fantastic staff, comfortable bed, robes to use gping to the pool/jacuzzi, plus the large bottles of water in the room.

Leisure Partner

6/10

Pleasant

14 Aug 2025

James

It is a very old property, very dark. The room was much smaller than shown on the website. I felt like I was staying in an antique store.

Business Self

8/10

Excellent

13 Aug 2025

Christopher

The hotel was very nice, well kept, and clean on the inside and had its characteristic charm. The pool area was gorgeous and very relaxing. We loved the charm and the way the property sprawled around the cute town square. Our room was very spacious, clean and the bed was super soft and comfy. However, we felt that some of the outside details were lacking (unmowed lawns, chipping paint). We also had very slow (had to ask to order after more than 30 minutes at the worst) service in two of the restaurants.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Jennifer

Old Inn

This is an historic building so understandably old but it needs a serious update. Carpet in room is stained and threadbare. Bathroom is a bit rustic with loud bathroom fan and open area for sink. Food is ok but service spotty but friendly. Porch vibe is great but not enough to come back again.

Partner

10/10

Exceptional

09 Aug 2025

Verified traveler

We loved the sunny Stevens room

We love the Red Lion. And had two excellent meals around our trips to Tanglewood concerts. We stayed at the Stevens house room 184. Sunny, sweet, fridge downstairs was helpful to store picnic items/wine. But the bed is soft and the bathtub was plastic insert which was unexpected for the cost per night, but more so the smell of mildew.

Partner

10/10

Exceptional

01 Aug 2025

Emily

Food was great!

Leisure Partner

8/10

Excellent

30 Jul 2025

Verified traveler

good for me not for my wife

I loved the early 20th century atmosphere, my wife disliked it. food was excellent. bed seemed lumpy and soft but we slept well

Partner

10/10

Exceptional

30 Jul 2025

Barbara

Loved our visit

Leisure Family

10/10

Exceptional

28 Jul 2025

David

The Res Lion Inn is a New England classic.

4/10

Poor

28 Jul 2025

Verified traveler

The hotel is very old, which is charming, but also means thin walls, small rooms, etc. Also, the hotel fire alarm went off multiple times in the middle of the night, and there was no communication on when it was safe to go back in nor any sort of accommodation for the night of ruined sleep.

Partner

6/10

Pleasant

26 Jul 2025

Verified traveler

Disappointed. Old. Very Old.

Old hotel desperately needs updating. Equipment makes loud noises through the night. Air conditioni prevented with thermostat. Food was good. Beds uncomfortable

Partner

8/10

Excellent

26 Jul 2025

Sharon

Iconic, comfortable, historic ambiance, convenient location. If you come to the Berkshires you should stay or eat here at least once. Basic room with grandma's attic furniture but with a renovated bathroom. Breakfast and lunch were very good.

Leisure Partner

6/10

Pleasant

26 Jul 2025

Verified traveler

Sad to say this once stately hotel has fallen into great disrepair. It's dark, dingy and dusty. It is sorely neglected, making one's stay rather uncomfortable.

Friends_and_family Friends

10/10

Exceptional

21 Jul 2025

Elana

Miranda at the front desk was beyond accommodating. My mom and I enjoyed our stay in this historic hotel!

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Mary

We could use the pool and other amenities available prior to our room being available. It was great to sit outside have dinner whilst listening to live music.

8/10

Excellent

13 Jul 2025

Live the front porch and dining room. We were first assigned a room in the Steven’s bldg. it was completely not up to standards. Musty smell , far from hotel and old dirty furniture. I complained to the front desk and was upgraded to a nicer building. Staff very cooperative. The pool was cloudy and in need of cleaner water. No amenities.

10/10

Exceptional

29 Jun 2025

Kenneth

Weekend getaway

Very relaxing and extremely relaxing place

Partner

10/10

Exceptional

25 Jun 2025

Alicia

Lovely inn, friendly staff in every area. And a fabulous porch. This is the rare old inn that feels modern, too, and it overflows with charm.

Leisure Self

10/10

Exceptional

25 Jun 2025

Theresa

All employees were very helpful and very kind

Self

8/10

Excellent

24 Jun 2025

Nina

This was perhaps our 5th stay at the Red Lion Inn though our first in many years. It’s a lovely property. We were in one of the houses which had a nice central living area where we held “happy hour” each evening. The property is clean, well furnished and beds are comfortable. It isn’t a modern “luxury” property. It is a very nice historic one with helpful staff in a wonderful location. We ate at the main restaurant which was good but not great. There are lots of fabulous food options around (especially in Lennox) Great bakery with lots of gluten free options up the street at the Lost Lamb as well.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Lori

If you love history this place is for you!

Leisure Family

10/10

Exceptional

16 Jun 2025

Yulia

I had excellent stay at the Red Lion Inn

Leisure Self

10/10

Exceptional

15 Jun 2025

Kathleen

Great place. Historic building with much to explore.

Business_and_leisure Partner

10/10

Exceptional

01 Jun 2025

Barbara

Quintessential Berkshire Inn.

8/10

Excellent

18 May 2025

VAL

Perfect for our needs.

Leisure Partner

10/10

Exceptional

17 May 2025

William

Helpful check-in. Charming inn. Fascinating nooks, crannies, antiques, and paintings. The porch is great.

Leisure Family

6/10

Pleasant

14 May 2025

Larry

Quaint but needs updating

I was very excited to stay at the Red Lion Inn. The outside of the Inn was charming, the inside had beautiful antiques and furniture, however the floor and carpeting were in terrible condition. The girl at the front desk rolled her eyes at me when I asked about the haunted room. She said I’ve been here 3 years and there’s nothing. Now I’m not a ghost hunter, but I thought it was cool that it could be haunted. The bathroom in our room was DISGUSTING. There was some gooey stuff in the sink that would not come clean, even after housekeeping. Although I love the old charm, the bathroom had a big claw foot tub with a shower that was some cheap metal rod with a shower head. There was no shelf to hold toiletries. It was extremely small and the toilet was very low to the ground. Idk how someone tall could sit comfortably. I do appreciate the charm, and the overall vibe, but get some new carpet and get rid of the nasty sink in room 320

Partner

6/10

Pleasant

10 May 2025

Timothy

The stay was overpriced! Limited parking.

10/10

Exceptional

08 May 2025

Lori

Beautiful, historic inn.

6/10

Pleasant

05 May 2025

Saldana &

It is a very old building and old town and it really shows. Felt like a ghost was going to pop out at every corner. There is a musty smell everywhere. The Heater/AC unit in our room did not work but the windows did so luckily the weather was not harsh. If you like that kind of thing then this is the place.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Robert

we stayed in the Stevens house. The driveway could use some attention.

Leisure Family

8/10

Excellent

30 Apr 2025

Gregory

Safe and comfortable.We came very early in the season. We came to see the Divine Mercy Center. It was very moving . The location is great for this, but it is not a walkable route (no one said it was!). Breakfast was very good and reasonably priced. Room was comfortable and warm. Dinner prices were quite high. Would stay again.

Leisure Family

10/10

Exceptional

29 Apr 2025

Melissa

IThe Red Lion Inn is an institution. The porch, the shop, there’s even a pool in back. It’s a wonderful place and is clearly well run. The ambiance is very pleasant. Not hyper but friendly and accommodating. We enjoyed our stay in a really nice room on the 4th floor. The bathroom was huge and clean and recently updated. I’m eager to stay again. We were there very early in the Spring. High season will be a different vibe. The nearby Norman Rockwell Museum was worth a visit but costs $45 for 2 senior rate entries. Plan to stay a couple of hours to get you money’s worth.

Leisure Partner

6/10

Pleasant

28 Apr 2025

Erin

The Red Lion Inn Has Lost Its Roar

I was excited to finally stay at the Red Lion Inn after having admired its grandeur from afar when passing through Stockbridge. My husband and I have a penchant for historic hotels and we were ready to check this one off the list. Though the staff working in the front lobby were attentive and kind, we did have issues in other areas of the hotel. We ate in both the tavern and the main dining room but, unfortunately, found the service to be just okay. Our server was not overly friendly in the tavern and did not look to check up on us. When we decided that we wanted dessert and tea, she seemed oddly annoyed. In the main dining room, my husband received the wrong omelette order, and by the time we were able to see our waiter to flag him down, a good ten minutes had passed. Yet, all of this pales in comparison to our actual room stay. The bed in our room was lumpy and worn out and the frame loudly creaked with every movement, so no one woke up feeling rested. Also, there were small bloodstains on the linens, the sink was stained blue, and the upholstered chairs had areas worn through to the thread. Also, a good number of room doors have large gaps at the top. This combined with the paper-thin walls makes it easy to hear conversations in adjacent rooms. In addition to the initial high cost to stay, a preservation fee is charged for each night; we didn’t see where those funds were aptly applied. We checked the hotel off the list and were disappointed with what we discovered.

Friends_and_family Family