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Radisson Hotel Fairview Heights - St. Louis

Fairview Heights

319 Fountains PkwyView location

7.4/10Very good720 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort8.2/108.2
Condition7.6/107.6
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Radisson Hotel Fairview Heights - St. Louis

Whether you're planning a corporate meeting or a family getaway, the Radisson Hotel Fairview Heights-St. Louis offers spacious guest rooms and a convenient location near St. Clair Square Mall.

Explore nearby attractions in the St. Louis area, including the Gateway Arch, Busch Stadium, St. Louis Aquarium, and the Budweiser Brewery Experience. Relax in your room on a plush pillow-top bed with a stylish duvet. Expansive suites provide additional space.

Stay productive at ergonomic workstations with complimentary Wi-Fi or unwind watching the flat-screen TV. Pet-friendly accommodations are available for a fee. Enjoy casual dining at Best Brew, our on-site bar and restaurant, with outdoor patio seating.

Maintain your workout routine in our fitness center and cool off in our refreshing indoor pool. Host your wedding, conference, or social event in our nearly 10, 000 sq. ft. of event space. Earn points toward free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Radisson Hotel Fairview Heights - St. Louis in Fairview Heights, you'll be within a 15-minute drive of Mississippi River and St. Claire Square Mall. This hotel is 12.8 mi (20.6 km) from Gateway Arch and 14.3 mi (23 km) from St. Louis Union Station.

Stay in one of 120 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Fairview Heights? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 51 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests should alert the property if they will be checking in after 10 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 75 per stay
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

St. Claire Square Mall 1.7 km / 1.1 mi
Stonewolf Golf Course 2.1 km / 1.3 mi
St. Clair Bowl 3.7 km / 2.3 mi
Far Oaks Golf Course 4.2 km / 2.6 mi
Pleasant Ridge Park 4.8 km / 3 mi
O'Fallon Family Sports Park 6.3 km / 3.9 mi
World's Largest Catsup Bottle 7 km / 4.4 mi
HSHS St. Elizabeth's Hospital 7.3 km / 4.5 mi
Kruta Bakery 8.1 km / 5.1 mi
Mutts on Main Dog Park 8.3 km / 5.2 mi
Memorial Hospital Belleville 9.5 km / 5.9 mi
Labor and Industry Museum 10.6 km / 6.6 mi
Cahokia Mounds State Historic Site 10.8 km / 6.7 mi
Dog Park at Rotary Park 10.8 km / 6.7 mi
Memorial Hospital 11.1 km / 6.9 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Radisson Hotel Fairview Heights - St. Louis

7.4
Very good
720 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.6 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
SONIA
My first time there and service was great. When I come back in town to visit this is where I’m coming back to especially because their pet friendly and everything smelled fresh no Oder of pets in the building.
6/10
Pleasant
26 Jul 2026
Jennifer
It was okay for a night. I had three other older women with. Would not stay here again
4/10
Poor
26 Jul 2026
Jennifer
The front desk was unattended and the bartender kept coming over to the front desk to check the charge on his cell phone but wouldn't help find the front desk person. When I got checked in and went to my room, there was no bath towels, soap, shampoo or conditioner. I got items from the front desk clerk. The following evening, I came back to wet towels folded up, but nothing else had been done. The bed wasn't made, the hair dryer wasn't put away and the toilet seat was up. For a little bit I thought someone had come into my room to use the bathroom and left. I didn't occur to me right away that housekeeping had been in the room.
4/10
Poor
25 Jul 2026
Ashley
The staff was not kid friendly.
2/10
Poor
24 Jul 2026
Coralita
Bed linen, bathroom & walls in room was filthy. They took me to a different room and it was dirty as well. Instead of them assigning someone to clean the room properly I was asked, what do you want me to clean? A dirt foot print on the top cover, pillow cases food stains, room smelt like wet dog, toilet seat disgusting, grease hand prints on the walls, etc worst hotel experience I ever had. And yo ask me what do you want me to clean when you clearly see what I see is in insane! Ordered food but never got it because they claim the cook left. I was so disappointed, we left and never tried any food. They did nothing to accommodate us and told us to speak with the manager when she comes which she didn’t come in until hours after check out time. Crazy part is still haven’t spoken to her for some reason she’s never available nor does she return calls. Cooperate will be hearing from me!
10/10
Exceptional
22 Jul 2026
Jalisa
Amazing stay overall. Rooms are nice. Beds are comfortable. Rooms are clean
4/10
Poor
17 Jul 2026
C. Vern
Of the 2 rooms that we were given had many missing things in the room like a room light, extra chair, and waste basket. The room was not clean. Scraps of food was clearly visible around the room. The bathroom was okay but dusty and bathtubs need a deep clean.
Family_with_children
6/10
Pleasant
11 Jul 2026
Larry
Low water pressure . .bathroom door wouldn't shut all the way. Smelled musty.
Partner
2/10
Poor
08 Jul 2026
Philip
Our stay started with them giving us the wrong room then acting like I was wrong. We paid for a suite that was handicapped and got a regular double. The
8/10
Excellent
07 Jul 2026
Niki
Staff was great! Room was nice. The bathroom needs updated.
6/10
Pleasant
06 Jul 2026
Drako
The hotel is located in a great area however it needs some much needed work. The hotel only turned the air on in the lobby and bar area the elevator and room floors did not have air therefore it was hot from the elevator to your room. The room were decent but need major upgrading. Overall it was an ok place.
Partner
10/10
Exceptional
06 Jul 2026
Shontai
place was nice and clean staff was professional and courteous like the in house bar and restaurant and spacial parking
Family
10/10
Exceptional
04 Jul 2026
Sonya
Nice lobby around. More than likely you will have to pay a deposit. Room were spacious with microwave &refrigerator.
Friends
6/10
Pleasant
01 Jul 2026
Lamont
N/A
Partner
6/10
Pleasant
29 Jun 2026
Nancy
TV service was Direct TV but no local channels could be accessed. Could not watch CBS, ABC, or NBC. Washcloth from prior guest hanging on shower rod. Bed comfortable. Room clean but not the cleanest. Required $100 security deposit which i felt excessive.
Self
6/10
Pleasant
29 Jun 2026
Candice
Yes
2/10
Poor
28 Jun 2026
Theresa
The hotel smelled like chemicals. It was so strong. They tried covering it with air fresher. And they said every room smelled the same way. We did not stay and had to find another hotel at the last minute. The staff and manager were not helpful at all.
4/10
Poor
24 Jun 2026
David
Room had plenty of space.
Towels were nice.
Beds were “low”. Like a Futon.
Shower head was too low for males.
Minimal lighting!!!
Minimal counter space in bathroom.
Self
8/10
Excellent
22 Jun 2026
Carl
The first room we were offered had a bad smell in the carpet but Shii at the front desk was very helpful and put us in another room we was please in.
10/10
Exceptional
22 Jun 2026
Wendelin
Everyone was very nice and professional. I didn’t any problems. I do wish that they would have more accommodations for disabled people. Provide floor mats in the bathroom as well as shower chairs. It would be great if they could have complementary breakfast. Just a suggestion, no big deal.

Other than the above, everything was wonderful. I truly rest well. I am well pleased with the services I received.
Thank you Radisson for accommodating me in my stay in Fairview Heights, IL.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Lindsay
Nice updates, friendly staff. You will hear noise above you during the day, but it got quiet at night.
Self
6/10
Pleasant
20 Jun 2026
Brian
Front door elevator dealer, bathroom door all stuck with it right now obviously they knew the issues and did not fix them
Partner
2/10
Poor
14 Jun 2026
SSG Justin
Definitely not worth the money!
Tub was rusty.
The smell of the building was not pleasant at all.
8/10
Excellent
14 Jun 2026
Katrina
Newly renovated!
Clean comfy beds
Large rooms
Refrigerator and microwave

Only small complaint was the AC didn’t work as well as I would have liked. I had it set on 60 and I was still hot. I luckily brought a fan so it was fine but it was NO way 60 degrees. It worked , but just not as well as it should !

Definately would stay again at this property !
Self
10/10
Exceptional
05 Jun 2026
Jim
Our stay was even better than expected. Clean rooms and property, free water bottles available in the lobby. We had our dog and there was plenty of grassy area to walk them. Restaurant onsite.
Pet
8/10
Excellent
04 Jun 2026
Trey
Stayed two nights with my family. Overall, a pretty solid stay. I wish they still had free breakfast instead of breakfast to order.
Family_with_children
10/10
Exceptional
01 Jun 2026
Michael
Great place! Amazing staff! Will stay again next year
Self
8/10
Excellent
29 May 2026
Naoko
It was nice stay.
4/10
Poor
28 May 2026
Kassandra
The surfaces in our room were sticky. The bathroom looked like it had been caulked and spackled to death. The floors felt dirty. We had 3 pillows on a king sized bed for the two of us. My husband went downstairs to get an extra pillow and blanket for me. They said they didn't have an extra blanket. My family members told me after our stay that the Drury Inn was the only decent hotel left in the area. That' where we will stay next time.
Partner
10/10
Exceptional
27 May 2026
DeAndre
Me and my family traveled from Milwaukee to visit family when I tell you the staff throughout the hotel was super helpful and friendly and very welcoming. I would recommend this hotel over again. The atmosphere was so smooth and nice and welcoming me and my family really enjoyed ourselves. I would stay at the hotel over again. Thank you guys for welcoming us from Wisconsin we truly appreciate it. The drinks at the bar was very reasonable. ❤️❤️❤️❤️❤️❤️my experience was awesome.
Friends_and_family Family
4/10
Poor
12 May 2026
Kristi
Check in took a very long time. Staff seemed confused and struggled with the computer. Upon check out, I realized that I left some clothes hanging in the closet in the room. I messaged the hotel. No response. I called the hotel, he took my info and said he'd call back. That was five days ago-no response. For me the mattress and pillows can make or break a hotel experience, and although this hotel was about average in most ways, the bed was truly the most uncomfortable bed I've ever slept in. I would definitely not stay here again.
Family
8/10
Excellent
12 May 2026
Hannah
Nice
2/10
Poor
04 May 2026
Charles Dalusong
We did not have a good experience at this hotel. The room was not clean, shower had a ring of dirt and there was a used very dirty washcloth in the shower. We paid for a hot breakfast, which was not good, cold eggs and potatoes. The staff hides the plates until you give them your tickets, which we had to go back for because they were not given to us initially. It was a very noisy hotel with 3 to 4 baseball and football teams visiting with teenagers and kids running all over the place. Very overpriced and not worth staying at. We had a terrible experience and cannot recommend this hotel.
Family
10/10
Exceptional
03 May 2026
Cameron
Real clean establishment. I would definitely come again
Partner
8/10
Excellent
02 May 2026
Kelley
Hotel room was nice besides only had one chair in king bed room besides the chair at desk to sit on to chill out. That is not a good thing when there is two people staying in room and you don’t want to sit on bed. Staff were nice.
Partner
4/10
Poor
02 May 2026
Erica
Property is kind of a mess. Our Room! Wasn’t clean! There was a dirty towel hanging on the shower! Empty toilet paper roll ! Bathroom floor was dirty! Stains on the carpet! Daughter had ants come on her in the bed ! The ROOM WAS JUST DIRTY! We had been gone all evening to the ballpark so when we got back was too tired to deal with this ! Never will stay there again or recommend anyone else to stay there!
Family
10/10
Exceptional
02 May 2026
Debra
No comment
Self
6/10
Pleasant
01 May 2026
Keith
Stayed at this property several times. Not satisfied with with this stay. Will most definitely be looking for different lodging on my next visit.
8/10
Excellent
27 Apr 2026
JACQUELYN
When we checked in we were given a free room upgrade. There were complimentary bottles of water in the lobby. The hotel was clean, but the furnishings in the lobby and in our room looked like they were picked up from a garage sale. There is a bar and \"restaurant\" on site. The restaurant is counter served in the breakfast area. The bar was supposed to be open until 11, per the signage, but it was locked up with chains by 9 pm on a Saturday.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Kimberly
Great customer service
6/10
Pleasant
26 Apr 2026
Canetra Michelle
I had 2 bed room.. Housekeeping comes into clean while I was out and only made up 1 of the 2 beds.. Make it make sense. Staff was friendly. Bar was closed because bartender was on vacation... need a back up bartender.
Family
8/10
Excellent
26 Apr 2026
Tami
Friendly staff, food on site
8/10
Excellent
25 Apr 2026
Tracy
Staff was very friendly and accommodating; room and bathroom were a good size. I was there a week for work and would return. Cons: fridge didn’t work well - I couldn’t get it to stay cold but thankfully didn’t need it much. AC/heat unit was quite dusty so I wonder if the filter needs cleaning. Lastly, there’s not a real towel bar - the one above the toilet is too low so the bath towel touched the toilet (not ok with that), and one bar below the sink that’s part of the vanity but it’s not real convenient when you’re trying to get out of the shower. No towel bar/ring for hand towel too. Somehow this seems to be standard in a lot of hotels and I don’t know why so now I pack a few suction cup hooks with me every time I travel.
Self
4/10
Poor
25 Apr 2026
Richard
Check in was easy and the desk staff very nice. The room appeared clean until the chair cushion got turned over and it was a nasty disaster. The room is poorly lighted and has direct switches on each light. Bathroom sink needed to to be plunged. Mattress I had in 422 was not firm. Walls are thin and could hear every thing on two floors. Wed Thu nites were fine business folks in the house. Friday night they allowed a rodeo to take place on the 4th floor. Slamming doors running up and down the halls until 4am. Someone giggling door handles. I heard two others calling the front desk and nothing happened. When you see the name Radisson and just don't expect this.
Partner
6/10
Pleasant
17 Apr 2026
Courtney
Easy parking, check-in easy with nice employee, bathroom dirty
2/10
Poor
12 Apr 2026
David
This is an old Raddsion and it looks like choice hotels took it over. Ran by foreigners. The front entrance was dirty before we walked in, carpets in hallways were filthy, the entrance and bathroom floor were very sticky, carpet in our room was not vacuumed well still had stuff from previous guest and used bar of soap in shower we discovered the next morning, it was hard to find a room anywhere because of baseball tournaments going on otherwise we would have looked for another hotel. This place needs a major overhaul but mainly just dirty. Did have a breakfast buffet for 11.99 and a dinner buffet with drinks and adult beverges for 17.99 there are other restaurants near buy. Would not stay here again
Partner
2/10
Poor
31 Mar 2026
Diamond
The overall experience was pretty good but far as communication
10/10
Exceptional
30 Mar 2026
Tabitha
Very please with this hotel. Staff was AWESOME - very friendly and efficient with check-in and check out, as well as anything we needed during our stay. Beds were comfortable and room was nice. We would stay here again for sure.
Family_with_children
10/10
Exceptional
30 Mar 2026
Ebony
Yes
4/10
Poor
30 Mar 2026
Arturo
This hotel is in desperate need of some TLC. The room felt neglected, with dirty carpets and dusty surfaces throughout.

The biggest issue, however, was the noise. It was very noisy all night long, making it nearly impossible to get any rest.
8/10
Excellent
28 Mar 2026
Elena
It was great, right by a lot of stores and restaurants, hop on and off the highway. But didn't like that they asked for $100 for an accidental fee for 1 night. Seems a bit high, I understand holding a small fee (under $20) . Morning staff was nice and friendly, but the night staff seemed a bit unorganized . I was there checking in and he literally took a call, and started to help them instead of handling my check in. The room was great, aside from the tub feeling like it was going to break under my feet. Seemed like it needed to be reinforced.
All in all. It was comfy beds and decently priced.
Partner
10/10
Exceptional
25 Mar 2026
Stan
This was a very nice, clean property. Friendly staff. We were exhausted from driving all day and had a drink at the bar before heading to our room. The bartender was very friendly. We had a great chat with him.
Clean rooms, comfortable beds, nice place to stay we would stay here again.
Partner
10/10
Exceptional
23 Mar 2026
Sheila
Breakfast could be improved. Eggs were liquidy, making them soggy not really appealing to look at. The biscuits were hard as a rock for the biscuits and gravy. The oatmeal was runny. Drink options were limited.
Overall, if it was included in the hotel cost, it wasn’t a bad breakfast. But not worth paying extra for.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Odis
Overall it did what we needed but the bed was sagging in the middle, the sheets were cleaned but very stained as well as the towels so it made me nervous to whether it was actually stains or just dirty. There was a toenail in the middle of the carpet. Love that but besides all that staff was friendly and we were able to book last minute. We told the front desk about the bed and were compensated for that so thankful he did that.
Partner
10/10
Exceptional
18 Mar 2026
Terri
If you are visiting Valdosta this is a wonderful property to stay at. The rooms are clean and spacious. They have happy hour and a very nice breakfast/

Also there are many restaurants within walking distance.

I always stay here when I come through Valdosta.
6/10
Pleasant
15 Mar 2026
Kerri
The room was nice but the breakfast was not included and was not worth the money they were charging. On a Saturday morning they closed early and when people were still coming down, they told them they already closed. I hope they got a refund on the amount of money they paid for the breakfast they weren’t allowed to get. Also, they never replenished the bagels or muffins for breakfast so if you came down later, you didn’t have it any options. The stay in general was fine, but I wouldn’t eat there or pay extra for a breakfast. That is absolutely not worth it.
10/10
Exceptional
15 Mar 2026
LeAnn
Staff was very friendly and helpful, the lobby, room, bar/restaurant area, and pool were all clean and well kept. Not a bad thing to say about our experience here and will be keeping it on the top of my list for future stays in the area.
Family_with_children
8/10
Excellent
13 Mar 2026
Ruthie
I was looking for a decent place to stay that was affordable. I found this place. It was clean, no odors, no complaints on room (comfortable), no pests, no loud noises, no disgruntled employees, great parking. Very close to stores and restaurants. Would give 5 stars but breakfast is $11.99 and there is no internet on the tv (could not use apps to stream movies). Overall, Good stay! Would I stay again? Yes, although complimentary breakfast and internet on the tv would be icing on the cake.
Partner
10/10
Exceptional
11 Mar 2026
David
Hotel was in a great location and clean. Service was friendly and took care of any needs we had. Kids enjoyed the pool and the breakfast was pretty good too. Would stay here again.
Family_with_children
2/10
Poor
09 Mar 2026
Jared
Roaches missing TV
2/10
Poor
09 Mar 2026
Deland
They didnt have room service the restaurant wasnt selling food they complained about my service dog said he wasnt a service dog and was staff was not friendly also rosa seems to be prostituting around the hotel at night
Family_with_children
10/10
Exceptional
20 Feb 2026
Christine
Clean and spacious
Self
10/10
Exceptional
15 Feb 2026
verma
the front desk was friendly . The breakfast staff outstanding service and very helpful . I did not know how to do the pancakes and nice lady helped me with a smile Great weekend
8/10
Excellent
08 Feb 2026
Brooke
The staff was very friendly and the lobby was nice and clean along with the bar and eating area.
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Verified traveler
Yes
4/10
Poor
18 Jan 2026
Monticia
Ppl fighting and loud all night nobody clean our room
Business Partner
8/10
Excellent
06 Jan 2026
Mary
The room was clean, and smelled as though it had been sanitized.
The only reason that I did not give it 5 stars was there was no clock or clock/radio in the room and the timing for the TV was off. The time displayed on the TV was wrong, the guide had shows that were in corelation to the incorrect time on the TV.
Self
4/10
Poor
15 Dec 2025
Richard
When we arrived our room had not been cleaned very well. Body hair on the sheets and in the shower. The coffee maker was in a tray that was nit clean and had old coffee left in the tray. They accelt a $100 deposit but it cannot be used for incidentals
Leisure Partner
10/10
Exceptional
13 Dec 2025
Eric
I was here just for a night and
I enjoyed my stay..!
I would stay here again..!
6/10
Pleasant
12 Dec 2025
Robert
Room worn, furniture worn out, bathtub stained. Be was comfortable but pillows were worn out. Amenities limited.
Partner
10/10
Exceptional
08 Dec 2025
Christopher
The room was very clean. The staff was very polite and wonderful
Partner
2/10
Poor
07 Dec 2025
Stephanie
The water pressure is terrible, the TV only had one volume and it was 100, it was either really cold or really hot in the room, a couple creepy men being overly friendly with my teenage daughters ( I know not the hotels fault) camper in the parking lot clearly being stayed in, looks like it’s been there awhile. Only thing I can say was decent were the beds and staff was nice. I will be looking elsewhere for my next stay.
Leisure Family
10/10
Exceptional
03 Dec 2025
Inga
The room was super clean and the staff at the reception and the restaurant were excellent . Special thanks to the bartender and the chef
Leisure Family
8/10
Excellent
28 Nov 2025
Rufus
Yes
Business_and_leisure Friends
6/10
Pleasant
23 Nov 2025
Gerald
The manager needs to check each room so that people stay can be better.
Partner
6/10
Pleasant
10 Nov 2025
Lisa
Bar was closed during our stay. No towels available in the pool area and the luggage cart was broken. It was a decent stay but don’t book for amenities since they aren’t in service
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Avery
We throughly enjoyed our stay. The hotel location was conductive to where we needed to be. The staff was outstanding. Lucas checked us in and he was wonderful. The breakfast staff, Ashli and Shilpa are jewel. They were both very accommodating and the food they prepared was delicious along with their service. If you are traveling to this location and looking for a place to lodge I highly recommend this hotel. The entire staff is WONDERFUL.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Rachel
The staff was soooooo nice and attentive. Even though it’s not a five-star hotel….. it sure felt like one just from the way we were treated.
8/10
Excellent
04 Nov 2025
Jane
Clean
Partner
2/10
Poor
04 Nov 2025
Adreauna
They never cleaned our room before we got there. It was empty bottles of water all over the floor. Hair strands in the shower and on the shower wall. I even seen a roach! Very nasty place. Our hotel did not come with an iron. They have a tv with Netflix and Prime options but the staff explained to us that because the hotel was bought out yet the staff remained the same, the old hotel doesn’t offer streaming only free channels with nothing in them . Never again.
2/10
Poor
01 Nov 2025
JerCory
The hotel overall was decent, the actual hotel vs pictures not the exact same pictures must be when it was brand new, definitely not Like that. My only complaint that upset me is my room A/C was not working . We had 2 rooms and one room was fine other one so uncomfortable, they said we will refund you but never answe Expedia calls to process it.
Friends_and_family Family
4/10
Poor
27 Oct 2025
Jean
The room was not as clean as it should have been. They wouldn’t add our Choice Hotel reward points because I booked it on Expedia even though they couldn’t find the booking on their platform and then booked it manually. The payment terminal also didn’t work and took an hour for IT to fix it.
10/10
Exceptional
21 Oct 2025
Nancy
Room was clean and comfortable
Leisure Family
8/10
Excellent
21 Oct 2025
Randy
Close to everything nice hotel friendly staff
6/10
Pleasant
20 Oct 2025
Michelle
I didn’t eat breakfast, the hotel was clean, staff friendly but the bed in room 408 needs thrown away. I had a hard time sleeping because the coils/springs whatever they are were very uncomfortable. I’ve stayed in other rooms at this hotel and the beds were fine.
Leisure Self
8/10
Excellent
19 Oct 2025
LISA
great spot
Leisure Family
4/10
Poor
19 Oct 2025
Ashley
Hotel was very loud with kids, you can hear all the noise from neighbors and up stairs neighbors. Room had an odor.
Business Self
10/10
Exceptional
18 Oct 2025
Ian
Check in was quick and easy person at the desk was polite
Leisure Family
6/10
Pleasant
14 Oct 2025
Tina
The staff was friendly and polite. The business center is closed. There is no resturant on property even though it is listed as a feature.
Business Self
6/10
Pleasant
13 Oct 2025
Alice
The hotel needs major work. They had been working in the hallway on the way to our room and we had to maneuver around sheets & materials. The walls are paper thin. The people in the room next door had their tv on all night, making it hard to sleep. The television was having problems and when we talked to the young man at the desk about it, he was very rude and we basically just had to deal with it. Luckily, we were only there one night. Several places in the room you could see where they had patched areas and just left it.
Partner
8/10
Excellent
12 Oct 2025
John

Nice looking, but disappointed with check-in

The parking area was plentiful and safe. The check-in was the first distressing moment. I paid in advance via Affirm, and that went well. When my friend and I checked in I was told that my credit card would be charged $100 for incidentals. $100! That was 80% of the room rate! We were checking in at 9 PM and would be leaving by 9AM the next morning. I was certainly irritated, in that I was using a low limit CC that I usually used for emergencies, and didn't want to wait five days for it to be credited back. I thought $35 or even $50 was much more reasonable. No dice, hotel policy is $100, I was told. I asked, if I paid cash, would I get it back the next morning? Yes, I was told. Okay...gave them $100, and went to our room. The next morning, after no charges to the room during the 12 hours, we checked out. I said where's my \"incidentals\" deposit, and I was asked to wait, until housekeeping could check the room to make sure I hadn't stolen a towel or a pillow or something. Thank goodness we had told them earlier that the in-room coffee maker was missing the tray to hold the coffee pods. After 15 minutes, I was finally handed back my $100 bill. Breakfast was impressive looking, but the gravy container for the biscuits was empty for at least 30 minutes (gave up trying for that), and there was a constant line of 10 or 12 people trying to get a waffle from the ONE waffle maker.
Friends_and_family Friends
2/10
Poor
12 Oct 2025
Deborah
This hotel was filthy and run down. Furniture was missing from my room, the overall condition was dirty. There was rust in the bathroom fixtures and the bottom of the shower had a big bulge so that the floor was not flat. I can't believe Expedia is associated with this place. Definitely do not recommend. There are many hotels in the area to choose from.,
Leisure Self
6/10
Pleasant
10 Oct 2025
Alondia
Beautiful place but you can tell either they are too lazy to replace things or too lazy to clean completely. Towels had stains!! That’s nasty.
Leisure
10/10
Exceptional
07 Oct 2025
Jabier
Great room and comfy beds! Awesome breakfast options!
Business
8/10
Excellent
06 Oct 2025
Arthur
The rooms were good.
Friends_and_family Family
4/10
Poor
26 Sep 2025
Ozella
I had to wait 45 minutes for check in because I used Expedia which was very frustrating. And I'm top of that I was made to give $100 deposit. My towels were dirty, the facility seemed under staffed. I suggest that two reps be at check in, the kids seemed lost. Throw away day old food, it's not up to staff to judge if it's good or not. We can tell. Get packaged ketchup. Invest in covered containers over the buffet and if you're going to sit ketchup out and milk and water in pitchers use lids. Since pets are allowed please don't allow guest to carry their pets on their hip around the breakfast buffet, you don't know who may be allergic and no one wants a dog drooling over their food
Leisure Friends
2/10
Poor
25 Sep 2025
Barbara
So this hotel overbooked and my Expedia reservation was not recognized. I was told that 3rd party vendor reservations are looked at last when they honor reservations in overbook situations.
Business Self
2/10
Poor
25 Sep 2025
Morgan
Showed up and there was no room
Business
6/10
Pleasant
16 Sep 2025
Allison
Overall it was good for one night. Staff was very friendly & helpful. Room was clean. The fridge smelled a little musty but we only stored bottled water Convenient to the soccer complex. Lots of dining options nearby.
Family
4/10
Poor
16 Sep 2025
Damacus

Poor service.

The largest disappointment was the bathroom quality. There was no exhaust in the bathroom and the hotel was out of clean face towels.

Location & surroundings

Radisson Hotel Fairview Heights - St. Louis
319 Fountains Pkwy, Fairview Heights

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Radisson Hotel Fairview Heights - St. Louis

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