Name: St. James's Club Antigua - All Inclusive
Address: Mamora Bay, Antigua, AG

4/10

Poor

27 Jul 2026

Tiffany

It was not like what we expected at all and the pictures they have up are nothing like what it actually is. We booked a beachfront room and when we got there than they want to tell us that we got a complimentary upgrade to a villa because or unfortunate events, thinking nothing of it we obliged thinking it was just the seaweed, later finding out they had this issue since early April but refused to contact us early to give us a heads up and than seeing it wasn’t just seaweed there was ongoing construction in those same rooms; and they still have those rooms “ available” to get. There was also small food options and going on vacation with someone who is hypoglycemic it was very hard to accommodate food as well. Overall it was not the vacation I envisioned at all

8/10

Excellent

25 Jul 2026

Michele

The property was pristine. Only problem was the housekeeping with giving towels. The beach was full of seaweed and not useable

6/10

Pleasant

30 Jun 2026

Sally

There was a major seaweed issue, which I know is not the property’s fault, but we had to move rooms because it was so bad and the smell was so bad. The staff was great in upgrading us for free to better rooms, I just wish we would have known because then we would’ve changed properties. We also didn’t know that they were doing free shuttles to better beaches, or we would have joined in on that. Instead, the only thing we could do was hang out by the pool. Tori Ann was great in setting us up on expeditions. The staff was amazing and so friendly, the food was so so. Most of the time it was very dry. We were just expecting very blue and sandy beaches and we’re disappointed that we didn’t get to enjoy that and had to spend a lot of money for the excursions to actually go to blue water and sandy beaches. Even though the staff more than made up for it, it wasn’t what we had hoped for do the amount of money we spent.

Partner

4/10

Poor

24 Jun 2026

Robert Clinton

Seaweed smell due to tractor being broken and beach not being cleared. There was loud construction in the lobby, only 2 restaurants were open our entire stay, had to switch rooms due to pungent smell of seaweed. New room had brown-tinged water one morning, and no blanket or comforter on bed. The bedding consisted of pillow, flat sheet, and fitted sheet. No blanket or anything. There was no activities at the resort, water was dark and beach was unusable due to seaweed. Again tractor was broken so seaweed at compiled over 2 weeks. Also, the staff....especially the females were not friendly, they did not seem happy or helpful. Our vacation was so bad, we left 2 days early to go home. When we told them we were checking out early, the front desk staff did not even question us why. They did not care. This resort was nothing like it was advertised on Expedia. We were greatly disappointed.

Partner

8/10

Excellent

31 May 2026

Lori Wendy

Staff was FANTASTIC!! Can’t say enough about how warm and friendly and hard working at least the staff I interacted with were . The resort is lovely if you aren’t looking for an extravagant amount of things to do and to just relax. They do however have excursions for additional fees. If you are looking to just lay on a beach, this is not the resort for you. The view is beautiful from a beachfront room however, you can’t go and walk on to it and lay nor go into the water. There is a bayside of the resort that offers a small area to be able to go in to. The main pool was a little small but we were lucky to be visiting on a slower week. We also did not know there was an Adults Only section. This I will keep in mind for future consideration! I would like to point out that Riaan the GM was absolutely HANDS ON & very interactive with everything & everyone! Very refreshing! Overall it was a lovely time so thank you!

Friends

8/10

Excellent

24 May 2026

Louis

Loved how friendly and helpful the entire staff at the resort were. Our room and property were very clean. Special kudos to our pool bartender Crisheida who was awesome. All the food, even the buffets were good, but they advertise 6 restaurants and most of our stay only two were open most nights for dinner. Also our beachfront room had beautiful views, but our beach ( the Atlantic side) was unusable because of all the seaweed. Only the Mamora Bay beach was usable, but very nice.

Partner

10/10

Exceptional

20 May 2026

VASHTI

Nice relaxing atmosphere to unwind and take a break !

Partner

10/10

Exceptional

19 May 2026

Michael

Everything was great. My only recommendation would be to have move water stations throughout the resort.

8/10

Excellent

19 May 2026

Stephanie

Was a great place to stay. Very clean and friendly. Only thing that would have been better was to have activity schedules in rooms for the day as to whats open and times and menu and entertainment

Friends

10/10

Exceptional

11 May 2026

Hrayr

Staff was extremely helpful. Food was nice

Family_with_children

10/10

Exceptional

02 May 2026

Jeanne

Great place to visit

Friends

10/10

Exceptional

26 Apr 2026

Susan

There is nothing more to want at this resort. It has everything!

Partner

10/10

Exceptional

25 Apr 2026

Daniel

Great family report. Love it.

Family_with_children

6/10

Pleasant

24 Apr 2026

Ahti

As is very typical of this resort: everything is kept a secret that it is up to the visitor to figure out. For instance, the beach photo shown of the property is the beach where the seaweed washes in daily. There is no swimming but there is a big stink. Their remedy (there is none for the problem) is to send a tractor with trailer onto the beach every morning at 7am to grind away while workers clean up. Sleep in on vacation? Forget it!
The swimming beach is on the large bay also shown in the photo. The water is definitely dirty.
No one informs you of what restaurants are open when: you must ask. And if you get that information, someone else will tell you something different and no one tells you to make dinner reservations days ahead of when you might actually want to go to one of the restaurants. The absence of information was really annoying. Could they not provide all the information in a one-page handout including a resort map at checkin or in the room? On the plus side, the resort is kid friendly and food is good.

Family_with_children

10/10

Exceptional

22 Apr 2026

Gerard

Cleaon room, view of the ocean

Partner

10/10

Exceptional

28 Mar 2026

Mary Beth

The only disappointments was there no beverages in the room and very limited access to the specialty restaurants. The view was great as was the weather. Room was nice. Great choice in pools if you’re willing to walk. Resort is somewhat remote. Most of staff were very friendly.

Friends

8/10

Excellent

27 Mar 2026

Zara

Beachfront room 308. Lovely modern room, very clean and comfortable bed. Lovely large modern bathroom with great shower. The only complaint with the room is soundproofing…. You can hear the neighbors very very clearly… We had an early wake up call from their young child before 7am most mornings. So ear plugs are a must.

This room was Atlantic side so there was a seaweed problem on the beach, however there were teams of people working tirelessly to clear it away. Didn’t detract too much from the enjoyment. It was very peaceful here. The main beach in the bay is VERY busy and almost impossible to get a sunbed as people put their towels very early in the morning… 🙄.

We tried all restaurants except Picolo Mondo. All were pretty good. Stand outs for us was the à la cart Rainbow Room in the evening and Cocos in the evening. Both were excellent meals.

There’s music/bands most evenings but it finishes quite early at 9.30pm. Then people tend to go the other Bar area which I found awful personally - karaoke, etc. Not island feeling at all, felt more like a socia club. Not our vibe, but a lot of people enjoyed it and it’s open till 1am, if you want to dance etc.

Overall, we enjoyed our stay here. Very relaxing. Used the gym also, which was very well equipped, air conditioned and had water, towels and a shower.

Partner

8/10

Excellent

26 Mar 2026

Andrew

Generally good

Partner

6/10

Pleasant

23 Mar 2026

bela

Beach was nice, in walking distance

Partner

6/10

Pleasant

21 Mar 2026

lisa

Unfortunately the seaweed was in the water and we did not have access to the beach and had to use the bay which has murky water. Rooms need updating. The staff was phenomenal and the food was good. Extremely difficult getting reservations at the restaurants.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Diane M

Clean room, friendly staff , resort could use updating. No information about property or restaurants given at check in. Beach had lots of seaweed which I know can’t be helped but resort should offer transportation to another beach for the day. Grounds and facility could use some lightbulbs as a lot of areas were dark to navigate. Nothing to do after dinner and had plenty of area in hotel where they could have had a band or music. Guests walking around after dinner looking for something to do. Food was delicious in the Docksider Rest and Rainbow Resturant. Eleven 11 resturant not so good . Also should offer some snacks at pool . We did have beautiful weather

8/10

Excellent

20 Mar 2026

Gail A

When checking in, no info was given about property, no maps and nothing offering excertions etc.The food was good, but found it difficult to get reservations at the restaurants that needed them. No nightlife after dinner!!. Property had many many lights not working along pathways during the evening which made it difficult to see. Rooms were clean, but need to be updated. Pool area was never attended, dirty glssses everywhere! Excellent staff!

Family

10/10

Exceptional

19 Mar 2026

Lakeisha

Beach view was amazing!

4/10

Poor

08 Mar 2026

Carol

We were told we were upgraded to a villa. The villa was located at the opposite end of the property far away from the center of the resort where all restaurants and activities were. The villa was not clean when we got there. The shower curtain was in the sink, the floors and the kitchen were dirty and there were no comforters on the bed. The staff at the front desk were rude (specifically the evening shift). They were not accommodating at all. I would not recommend this resort to anyone.

Family

10/10

Exceptional

02 Mar 2026

Chris

We love the ability to just sit by the pool or on the beach and relax in the warm waters and breeze!

Partner

4/10

Poor

01 Mar 2026

Michele

The front desk was rude and unhelpful when they gave us the wrong bedroom type. Wouldn’t fix it or credit us.

Friends

8/10

Excellent

26 Feb 2026

Evelyn

The room was clean, staff were friendly and attentive. Lots of amenities available.

Family

10/10

Exceptional

07 Feb 2026

Rosemary

Clean room, lovely staff. They fall down on their reception where the staff are not well trained and the atmosphere gloomy. Needs a makeover

Leisure

10/10

Exceptional

18 Jan 2026

Cheyrl

Staff was courteous and helpful. Food was good. The rooms were clean but a little dated. More mosquitos than expected but not enough to spoil the trip.

Business_and_leisure

10/10

Exceptional

17 Jan 2026

Elizabete

Our stay was great! The staff were super friendly, welcoming and accomodating. Our room was clean. There were several pools on the resort as well which really helps spread everyone out. It never felt overcrowded at the resort even though they were full. Great place to stay!

Leisure Family

8/10

Excellent

23 Dec 2025

Vishwanath

Yes very clean roims and the staff were courteous

Leisure Family

10/10

Exceptional

17 Dec 2025

Claudia

I like the hospitality of everyone there, food is okay nothing great, amenities and room are lovely.

Business Partner

10/10

Exceptional

13 Dec 2025

jacob andrew

Amazing! I will never understand how anyone could give this place lessthan 5 stars. Staff was great and would go out of their way to help you, rooms cleaned more than they say, always a beach chair and towels, always a restaurant and bar to go to and good food. The only downside was how rude some of the guests are to the staff. These people should keep theor negative attitude towards themselves. Be sure to tip these lovely ladies and gentlemen as much as possible. All inclusive doesnt mean you shouldnt show respect.

Leisure Partner

4/10

Poor

08 Dec 2025

Jessica

Difficult to talk to anyone about our room before arrival. Difficult to modify the reservation at all. Roads and pavers and pool areas need updating. Construction being done just outside the breakfast area - during breakfast. Taxi stand drivers charging different rates for the same trips. Incredibly slow service. Some staff were great! But some staff members acted bothered at our requests. Good array of activitiesz

Business

10/10

Exceptional

07 Dec 2025

Michael

Great staff. Great food. A beach that can’t be beat.

Amazing Beach Party on Friday!

Leisure Partner

10/10

Exceptional

07 Dec 2025

Konrad Czeslaw

Great location! Beautiful grounds.We really enjoyed our stay.

Leisure Family

8/10

Excellent

19 Oct 2025

Elizabeth

Great time. Great service. Very friendly nice surroundings

Leisure Family

4/10

Poor

07 Oct 2025

Chelsea

I was extremely disappointed with the way the beaches/ bay on the property were advertised vs what we met when we arrived. The bay is completely covered in sea grass you can’t see through the water. There were no swim-able beaches.
Most of the staff was helpful and kind. We wanted to do the catamaran tour however the tour person was not there for two days in a row and no one else could assist.
The food was good minus the Caribbean buffet night the food left more to be desired. Overall I would not stay here again, a resort on the south side would have been way more enjoyable.

Leisure Family

4/10

Poor

03 Sep 2025

Renuka

Pretty Expensive, Room and amenities was outdated.

Leisure Partner

6/10

Pleasant

21 Aug 2025

Lilia

Nasty with roaches

Leisure Family

10/10

Exceptional

17 Aug 2025

Philomena

Amazing trip!!!!

2/10

Poor

11 Aug 2025

Christopher John

We never write reviews for anything ever, but our recent experience at St. James Club Antigua was so surreal and unbelievably awful that we felt compelled to warn other guests so they don’t get scammed like we did. This resort blatantly lies and false advertises what they actually offer. Just compare their website or Instagram page to what recent guests say. This place has a lot of nerve charging full all-inclusive prices when most of their amenities are not available OR included.

We regrettably stayed here in early August 2025. Both beaches were closed due to thick brown patches of putrid, rotting seaweed; 2 of 6 pools were either empty or half full of water; all pools are extremely tiny and difficult to find (no signs or decent lighting to direct you around the resort); no convenient place to get snacks or drinks at any of the pools/beaches; most restaurants and bars were closed “for renovation” or only operating on limited schedules with limited menus; customer service is nonexistent and all requests go ignored; rooms are dirty and stink like rotten eggs; no entertainment at all during the day or night at the resort; water and soft drinks are NOT included; the only air conditioned spot in the entire resort is the gift shop, which closes at 6pm sharp. And honestly the list goes on and on. No wonder everyone looked so miserable here - because we all were!

This resort is a cesspool and a complete scam. Run far away and stay anywhere else if you know what’s good for you.

Leisure Partner

6/10

Pleasant

04 Aug 2025

Mark

Hotel is dated needs upgrade, lack entertainment for guest,beach being worked on for excessive sea weeds.i would grade it a ⭐️ ⭐️ ⭐️ Hotel.

Leisure Family

6/10

Pleasant

02 Aug 2025

Jalisa

Antigua is a beautiful island, my mother's homeland. Overall, the experience was good but this resort lacks in the food selection. I came to Antigua to experience Caribbean cuisine but most of the food options were American and not that good. The staff were very accommodating and the room was spacious and cozy.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Oneika

It’s a beautiful property and very family friendly. There’s several dining options, pools, and tons of activities to do. It’s not necessary to leave the hotel for activities, but if you do everything is right at your fingertips from rental cars, tours, excursions you name it and it’s available to you. The employees are very hospitable and friendly. We stayed in a 2bdrm villa and loved it. Very spacious with plenty room for kids to move about. Beach is nice with plenty of chairs and shade to sit under. The only downside to the beach is seaweed, but you’re still able to swim and enjoy it. The food options were ok!!!! The buffet options were good not great and there are specialty dining options available for an additional cost. Would definitely recommend this property to anyone looking for a laid back, quiet and friendly place to vacation.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Christopher Sebastiano

The property was very large and only about half full so there was a lot of privacy. Plenty of beach loungers and space. The staff were friendly and accommodating. The food could have a little more variety as the buffet meals became a little redundant at the end. Although they had a few vegetarian options nothing was labeled vegetarian in the buffet so I always had to ask, although the restaurants where you ordered food the items were identified on the menu. The bay was very calm and perfect for water sports and swimming but the algae and seaweed made it hard to snorkel as the visibility wasn’t great. Overall as a family we enjoyed our stay but if I was to return to Antigua I would probably go somewhere that had a better beach for snorkelling.

Leisure Family

8/10

Excellent

23 Jul 2025

Cheddie M de

Excellent service. Nice room. Great Gym. My only complaint would be the beach.

Business_and_leisure Partner

6/10

Pleasant

21 Jul 2025

Jason

Limited dining options for vegetarians despite emailing in advance and discussing at check in. This only got sorted on the last day. We had no choice but to have lunch outside resort as all options exhausted.

Full amenities charges despite both beaches being closed

Children were allowed in adult only areas like jacaranda lounge - unacceptable

Overall budget experience for a premium price

Leisure Family

6/10

Pleasant

16 Jul 2025

Keith W

Rooms were nice. Staff was pleasant. Amenities were lacking. Food less than average. Pools to small and seaweed issues. Grounds poorly maintained.

Leisure Family

10/10

Exceptional

06 Jul 2025

WILL

Great Stay

Great stay at a great resort. Very helpful with excursions and any other activity you like to do.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Nafeeza

This is one of the best resorts I have visited and stayed. The staff are outstanding and very welcoming. I would like to thank everyone. The front desk is very professional and amazing especially Conica. The chefs are all very professional and friendly especially chef Michael and everyone else. Thank you all for a wonderful time and highly appreciated your service. I highly recommend this resort for your visit to Antigua.

Leisure Family

10/10

Exceptional

24 Jun 2025

LURLYN F

Attentive Staff

8/10

Excellent

21 Jun 2025

Walter Zygarewicz

The property overall was very good with excellent views !!! Updating needed on the buildings and rooms. The food on the resort was excellent and delicious

Leisure Family

6/10

Pleasant

13 Jun 2025

Ronaldo

The bay was wonderful to see every day. There was not much going on. Food was ok. Keep hearing that it's slow season so that is why things are not happening. After three days was ready to go back home

Leisure Friends

6/10

Pleasant

10 Jun 2025

Walworth

The experience was about average.

Partner

10/10

Exceptional

02 Jun 2025

Amy

We stayed in a 3 bedroom villa with our 3 daughters. The room was excellent. Large rooms with walk-in closests and bathrooms with bedroom. There was a large private patio and a private 2nd story deck. The kitchen had full size refrigerator, microwave , stove and coffee maker. the dinning room/ living room had a table that seated 8 comfortably, TV with couch, 2 wing backchairs and a coffee table. The patio/deck had 2 (4 person) table sets and 2 lounge chairs. Beds were comfortable.

Leisure Family

10/10

Exceptional

30 May 2025

Sita

The property was very nice well-kept love that it was surrounded by the beach although I did not get to go into the beach it was covered with seaweed’s, but the pools were very nice. There was some very nice restaurant, but did not like the food much.

Leisure Family

8/10

Excellent

26 May 2025

Malkhazi

Friendly and very responsive staff

Leisure Family

10/10

Exceptional

15 May 2025

brian

The staff was incredible, so helpful, professional, very pleasant, everyone always had a smile. The food was really good, and a decent amount of choices. What we didnt like was, the activities schedule needed to but updated for the off peak season, other than that we have no complaints. All around great resort.

Leisure Partner

6/10

Pleasant

07 May 2025

Sarah

The resort location is stunning! Surrounded by mountsins, ocean and lush foliage, it is an oasis. The rooms are clean but dated. The dinner buffet food is slightly above average at best. The breakfast buffet was great. Lunch options were poor and mainly bar type foods. There are restaurants in site that require a reservation that we were able to eat at twice which were really good. But they were closed most nights. The service was good. Overall the trip was great but this is not a resort I would consider all inclusive destination due to the food.

Leisure Family

8/10

Excellent

05 May 2025

Naveen Rajiv

Stayed with a group
Plenty of options for food and drinks
But you have to keep track of where is available to eat
Place is dated and maintained can use a little updating
WiFi was not good and cellular signal/data wasn’t good in the area
It’s a beautiful location with lots to do at the resort
Most staff was nice, few was rude and not helpful
House keeping is not done every day unless requested
Entire resort felt safe
It’s definitely a value all inclusive and you get what you paid for
Is around 45 mins for airport if you are looking to explore the island you definitely need a rental car if not taxi to and from is easy. You can have a perfectly nice relaxing vacation at the resort.

Leisure Friends

10/10

Exceptional

04 May 2025

Kristi Leigh

a

4/10

Poor

01 May 2025

Keti

I purchased a two bed room, I was given one with a king bed and a portable bed which was too small for my son and not health for any kind of back condition. Bathrooms are not very clean and arranged weird (see pictures).

Food was the same in all restaurants...........
I had to leave three days before the purchased check out date due to death in family and the management coldheartedly denied any reimbursement.

Seaweed everywhere and workers were at the beach all day basically not cleaning the seaweed but enjoying a smoke and joke.....

Leisure Family

8/10

Excellent

29 Apr 2025

Diane Gabrielle

St. James club is a very pretty property with a beautiful beach on a very calm bay which makes it ideal for families with young children and also people who want to try out the water sports available. The water sports are a big plus as are the staff members who are friendly and helpful. The breakfast buffet is wonderful!

Leisure Family

10/10

Exceptional

24 Apr 2025

Joseph Michael

😀

10/10

Exceptional

20 Apr 2025

Pankaj K

Everything was great

Leisure Family_with_children

8/10

Excellent

15 Apr 2025

Lisa

Really excellent service. Very friendly staff and good food. Royal suite was excellent.

Leisure Family

10/10

Exceptional

14 Apr 2025

KEAM

My stay was excellent, food was tasty, staff very courteous. Just one minor detail there should be an easier way to make reservations for restaurants requiring it, perhaps witht the use of an app in the future.

Leisure Partner

8/10

Excellent

09 Apr 2025

Melissa

A great place to stay. Food was good. Loved being able to eat basically when we wanted. Staff were attentive and helpful.
One negative thing was that we chose St James because of their water sports specifically Hobie's. First be aware they are 14' and well used. They were down to 2 boats and only allowed limited time out on them. Bailey worked with us but this limitation was a disappointment.

Leisure Partner

8/10

Excellent

07 Apr 2025

Carl Goullaud

Beaches could be better

Leisure Partner

10/10

Exceptional

06 Apr 2025

James Thomas

This property has an ocean side and a bay side.
The winds were blowing on the ocean side everyday in March, of course. So the bay side was a great alternative. This is a great place with very friendly and helpful staff. We can’t wait to go back.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Sasha

Loved this resort. Too much to do! I enjoyed the staff and how kind they were at the front desk. The food was AMAZING and theyre are plenty of options. I almost wish we didnt plan things off resort (but antigua has SO MUCH to offer, we will just have to come back again!)
Only a few concerns:
always check your reservation is being honored accurately, qnd call ahead to confirm. We requested 2 double beds and were given a single king and I had to sleep on a couch the whole time. (This was after a 2 hour delay getting into our room bevause they werent cleaned and ready for 3 pm check in)
The wifi is VERY limited outside of lobby and room and some areas do not have the greatest lighting (such as the main pool at night).
My biggest concern: The staff at the water sports area did make me uncomfortable. One guy specifically could not take a hint and asked me multiple times for my \"instagram\" or to \"get to know me.\" He was also pushy with us doing the first activity when we wanted to relax before going out on the water. I kept telling him no very clearly to his remarks but I was so uncomfortable (it was just me and my mom). We left to go do other things ay the resort and didnt go on the boat or snorkle like we wanted to.

Leisure Family

10/10

Exceptional

25 Mar 2025

Susan

The staff was impressive as to how friendly and hard working they are. The amount of work it takes to feed so many people such a large selction of food every day was something that my husbandv and I marveled at, and he was a miiitary chef for over 3 decades! I really liked the adults only pool with the fountain and bar - very relaxing and quiet. The only thing that was an issue for me personally with arthritis in my legs is that there is a lot of up and down walking and the hotel/club is quite spread out. But it is possible to call and get one the staff in their mortarized carts to take you where you need to go at St. James Club. All and all it was a wonderful experience!

Leisure Partner

8/10

Excellent

25 Mar 2025

Michael

We enjoyed it

We enjoyed our recent stay at the St James Club. While it's location is not walkable for outside-resort activities, it's close enough for taxis or car rentals to visit many places. We rented a car for the day via the property and it was great. Staff are friendly, but not quick (not expected, honestly). The facilities are quite good.

Partner

8/10

Excellent

20 Mar 2025

Fariel

Excellent tasting food. Fresh juice at breakfast. So so soup. Beach bed has moss and beware dangerous concrete structures in beach. I hit my foot very bad while bathing.

Leisure

10/10

Exceptional

17 Mar 2025

Paula

As always a wonderful visit

Leisure Family_with_children

8/10

Excellent

05 Mar 2025

Danielle Marie

The property is lovely. However, most of the staff seemed to be put out if you asked for things, such as asking for coffee with your breakfast. The bartender lady at the main lobby bar, provided the slowest service I have ever seen. The laundry services is NOT same day - it was 2 days and they double charged. Piccolo's is not worth money, the food is meh at best and the wine is over priced and not included with the meal.

Leisure Family

10/10

Exceptional

03 Mar 2025

Michael

Peninsula location with ocean side for the adventurous (we snorkelled twice off the beach) and the calmer bay side with water sports and lots of loungers and shade. Snorkel tour was good despite not going to Green Island due to rough conditions. Staff were great, we will return.

Leisure Partner

6/10

Pleasant

28 Feb 2025

aleks

Overpriced. Average at best

Leisure Family

2/10

Poor

27 Feb 2025

Verified traveler

False credit card transaction

Falsely charged $154 for a cash advance 5 minutes after checking out.

Friends_and_family Family

4/10

Poor

26 Feb 2025

Sinead

Very disappointed in our stay here. It was not worth what we paid for an all inclusive. The room was nice, that's about it. The staff, when you could find someone that worked there, were friendly. Food and drinks were not plentiful, and they did not use good liquor for the drinks. I did not enjoy this vacation as much as I would have liked.

Leisure Friends

8/10

Excellent

21 Feb 2025

Siobhan

Food choices seemed limited. No drink services poolside.

Leisure Family

8/10

Excellent

16 Feb 2025

Molly

Besides the beauty of Antigua, the staff at St. James Club and the fellow travelers we met made out trip!!!! I'd like to acknowledge and thank Omar, Tryphina, and Dwayne, especially!!!!!!!

Leisure Friends

6/10

Pleasant

13 Feb 2025

Lisa Shannon

This place is a beautiful setting, unfortunately the week we were there we got crazy wind, which kept us from doing a lot of outside activities. Our fishing trip was canceled due to the wind.
Our housekeeper was great. The waiters at the breakfast buffet were great, unfortunately the waiters at the other restaurants were on the lousy side.
This resort only serves one kind of beer and I believe it’s what the owner makes. If you want something different, you have to go buy it.

Leisure Friends

4/10

Poor

10 Feb 2025

Salvatore

This property was well maintained on the outside and food was decent but unfortunately my room was dirty as they came. Walked in to a half drinkin water bottle and also hair all over the tub and the tub was re painted over which is fine but there was OLD hair painted into the tub. Some kind of dust in every corner of the bathroom. I have pictures of it all and complained while there.

Leisure Partner

8/10

Excellent

09 Feb 2025

Jill

Really nice property. We enjoyed that it was spread out over many acres and was not crowded at all. We enjoyed a very relaxing week. My biggest complaint would be the unfriendly staff in the restaurants. Most of them acted like we were a bother to them. I will say that the cleaning staff was very friendly. Also, our bed was horrible. Definitely Ned’s to be replaced.

Leisure Partner

8/10

Excellent

08 Feb 2025

Christen A

We stayed last week and enjoyed the resort. It was clean and the staff was extremely friendly. A couple of times it was noticed that the resort was understaffed (as many places are) but the staff were always accommodating and pleasant even during peak dining hours.

Leisure Family

8/10

Excellent

05 Feb 2025

Martin

Overall it was pretty good. My only reservation is that a la carte dining was slow
to
excruciatingly slow

Leisure Partner

8/10

Excellent

27 Jan 2025

Karen

Beautiful property. People were friendly and helpful however small customer service requests (ie. Fix the phone) we’re not addressed.
It is suggested that there be a small snack bar/quick food available at all times during the day. There may be times when you miss a restaurant open time but still need a little something to eat. Something of this nature by the main
pool area would be nice.

Leisure Partner

10/10

Exceptional

27 Jan 2025

LOIS MEDORA

When one of our large group be am ill the staff went above and beyond to attend to the situation.

Leisure Family

10/10

Exceptional

18 Jan 2025

Silvio

I recommend St James Club, 100%

My wife and I stayed in the Royal Siutes,room was perfect,clean, and plenty of amenities. Food was good to excellent. Service was excellent.All the staff was exceptional I definitely recommend it.

Partner

4/10

Poor

07 Jan 2025

Alan

Unfortunately there doesn t seem to be managers or a system in place to hold the stuff accountable to the level of service they should be providing. I travel everywhere, never have I encountered such rude staff at every level; from the cleaners to the bellman to the receptionist to the waiters! I won t be returning

Leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Polina

Amazing staff, everyone is nice and friendly. Good choices of meal options. Water sports on site. Highly recommended for families with kids.

Leisure Family

6/10

Pleasant

25 Dec 2024

sharmeli

Property was clean and quiet

Leisure

10/10

Exceptional

20 Dec 2024

Janet

The food, atmosphere, nightly activities and customer service were outstanding. The grounds were well kept and staff was professional and friendly.

Leisure Family

6/10

Pleasant

19 Dec 2024

Patricia Lorrie

Lovley landscaping and grounds . Nice and quiet beach and pools . Great coffee shop. They struggle with their service in restaurants and bars.

Leisure Partner

6/10

Pleasant

18 Dec 2024

Frances

Staff - rude and unhappy....especially in the bars - and even at Piccolo Mondo - we found the lady behind the bar very abrupt and rude
The occasional exception but overall a bad experience
Food adequate only
Probably will not return

Business_and_leisure Partner

8/10

Excellent

17 Dec 2024

Maria

Was lovely but a lot of bites from mossies

10/10

Exceptional

12 Dec 2024

Bojan

Joust an all around great place with great friendly people

Leisure Family

8/10

Excellent

04 Dec 2024

Gary Wayne

The location and view of the resort was beautiful. It was quiet and very relaxing. It was clean. The gym was excellent.

Some staff were very friendly. Others not so much.

The refrigerator in the room was not stocked with water or pop. The Diet Coke was terrible. The calibration was off. It was always flat. If we wanted to stock our fridge we had to purchase the beverages we wanted. A can of Diet Coke was $2.33 US. It was not much better than the fountain pop.

There was no staff to serve drinks on the beach. Not a big deal but noted.

Leisure Family