Name: Hotel Des Arcades
Address: 16 Passage Suba, Reims, 51100, FR

10/10

Exceptional

14 Jul 2026

Steven

Location good, friendly staff. Walls are thin, noisy.

Partner

10/10

Exceptional

03 Jun 2026

Thomas

Excellent location. Air Conditioning in a very hot week.

Self

6/10

Pleasant

14 Apr 2026

Kristan

The hotel has a fabulous location and there was a family room with multiple beds, which we needed. However, the room was so tiny and we could hear everything through the walls.

Friends_and_family Family

4/10

Poor

06 Apr 2026

Carole

Good for 2 nights max. No amenities, breakfast is very limited for 12$. Room was clean and within walking distance to most things.

Friends

6/10

Pleasant

02 Mar 2026

Tracy

We stayed in a family room on a Saturday night so we parked quite conveniently in a side street a few minutes walk away. The location is excellent right on the main street so really handy for bars, restaurants and shops. The hotel is very basic and the decor is very tired but it was perfectly adequate for one night stopover on the way back from the Alps

Family_with_children

10/10

Exceptional

16 Jan 2026

Colin

the whole experience was good

Self

10/10

Exceptional

21 Oct 2025

Gavin

Very comfortable bed, like lying on a firm marshmallow.

Leisure Partner

10/10

Exceptional

23 Sep 2025

William

Great location

8/10

Excellent

31 Aug 2025

Verified traveler

Comfy bed, friendly staff

Check in easy, friendly.
Bed comfy, all fine for a quick overnight stop.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Catherine

Wonderful hotel in an ideal position

The wonderful blonde girl at check-in could not be more helpful when I checked in and and when I checked out. She was incredible. Ideal place central to everything.

Self

8/10

Excellent

16 Jun 2025

Kelli

Comfortable stay near train station, shops and restaurants. Short walk to Cathedral and museums. There was an issue with the room readiness but the management made the necessary adjustments and corrected the issue. Staff was pleasant and welcoming. Air conditioning was excellent.

Partner

10/10

Exceptional

11 May 2025

Thomas

Had trouble with the parking meter and the guy from reception came and helped me. Great location.

Partner

8/10

Excellent

14 Jan 2025

Martina

This is a very convenient budget-priced location in Reims - the reception welcome was good and thorough in providing information for the stay. Good size bed, comfortable in a well-lit room with a desk for working etc. Clothing space small but adequate with enough space to hang clothes. Bathroom and shower also adequate and clean. Enjoyable stay.

Leisure Self

10/10

Exceptional

05 Dec 2024

liliane

Very convenient for sightseeing and xmas market

Leisure Partner

8/10

Excellent

17 Oct 2024

Petra

Nice hotel in a convenient location.

Leisure Partner

8/10

Excellent

06 Oct 2024

lynda

Comfortable bed, quiet room

Leisure Self

6/10

Pleasant

06 Oct 2024

Michele

Convenient hotel in Reims

This hotel was convenient and the staff pleasant. Great location in Reims to see the city. Breakfast was reasonable. The room and bathroom was quite small and sparse. I would stay here again given the price and location.

Partner

10/10

Exceptional

02 Oct 2024

Michael

Although I speak little French, the staff were very polite and did their best to assist.

Leisure

6/10

Pleasant

11 Aug 2024

Joanna

Overnight stay

The receptionist changed the room to a double bed with a single.
This made the room quite small and on reflection we should have stuck with two single beds.
The parking was the difficult part as it is in a shopping centre which is a distance from the hotel.

Partner

8/10

Excellent

05 Jun 2024

Donald

Great location

The hotel is in a great location with just a short walk from the station and surrounded by lots of dining options. Cathedral and other tourist sites are also close.
The room felt quite spacious and the bathroom had evidently been recently renovated.

Self

10/10

Exceptional

15 May 2024

Laurie

We came in late and the receptionist had left my key with my name on it at the desk. The fountains, shopping and cafes were all just steps away.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Sally

Ideal location. Friendly service.

We ended up staying here last minute after shocking experience at another hotel. I’m glad we did. Service was great, felt welcome. Room a little on small side but location perfect. They had several kettles available to borrow. No complaints.

Partner

4/10

Poor

04 Oct 2023

Henry

Excellent location. Nice staff. Bathroom terrible. Strong humidity odor.

Leisure Family

6/10

Pleasant

01 Oct 2023

Jerold

Convenient

Leisure Partner

10/10

Exceptional

20 Sep 2023

Neil

Amazing place to stay. Brilliant location between trains and shopping.

Leisure Family

10/10

Exceptional

06 Aug 2023

David

The property was in fine middle of Reims which was lovely. Everything was fine.

10/10

Exceptional

05 Aug 2023

Anthony

Great central location. Friendly and helpful manager, and comfortable well appointed room.
Good breakfast.

Leisure Family

10/10

Exceptional

02 Jul 2023

John

Small hotel but perfectly ok. Right in the heart of Reims. Parked at the Erlon underground parking just 4 mins walk away and the hotel got us a discount on it (€13.60 instead of full price of €16). The buffet breakfast is worth paying €9 each for, as a coffee, juice and croissant in any cafe will cost you about that anyway.
You might be able to get this hotel cheaper if you contact them direct than through any booking agent! Give them a try. Room was fine for a city centre hotel.

Leisure Partner

2/10

Poor

20 May 2023

Sabino

Neve saw the property, they cancel on me

Leisure

10/10

Exceptional

04 Dec 2022

Yves

Very friendly staff and very well located for shopping, restaurants and tourist attraction (20 min walk from the Cathedrale).

Business Partner

6/10

Pleasant

01 Oct 2022

Deborah

Room was tiny and bath had little room to place toiletries for two people. The shower was good, but had no place to put my own soap, shampoo, razor, and washcloth except on the floor. The toilet paper holder fell off the wall the first time it was used because it was not properly attached to the wall. The walls of the bath were lined in a porous stone which would be impossible to clean thoroughly. Internet was very spotty. The best thing about the hotel was its location within walking distance of the train station and the cathedral and near many cafes.

Leisure Partner

10/10

Exceptional

01 Jul 2022

Maria Thereza

Perfect location

Leisure Friends

10/10

Exceptional

04 Jun 2022

Jacqueline

The staff was friendly and helpful! The breakfast was good. It was easy walking to and from the hotel. Nearby were great restaurants..

Leisure Self

8/10

Excellent

17 Jan 2022

Runa

We loved the location of this property, since it was close to shopping, food, and only a 10 minute walk from the train station.

Leisure Family

8/10

Excellent

03 Nov 2021

Patricia

Good location, walking distance to main places of interest and to restaurants

Leisure Partner

4/10

Poor

23 Sep 2021

Olivia

Property was clean and in a great location. Off-site parking was quite expensive. The bed was awful. After just one night, all members of our group had terrible back, neck, hip and shoulder pain.

Leisure Family

10/10

Exceptional

02 Mar 2020

Verified traveler

Lovely staff who were very friendly and informative excellent breakfast

Leisure Family

10/10

Exceptional

24 Feb 2020

Brooke

A Nice Little 2*Hotel

It's centrally located (easy walking distance to the Cathedral, the tram, buses and train station), clean and the staff are friendly and helpful. My bed was comfortable, there's an elevator and heating was at a good level. I'd stay again! Rooms are typical small European rooms. The only two things to be aware of: 1) my toilet paper was low & a new one wasn't put in, so I ran out in the middle of the night; 2) I could hear my neighbors in the hall & their room, but earplugs worked just fine - nothing woke me up.

Self

2/10

Poor

16 Jan 2020

Alvaro

This hotel... if you can call it a hotel... is terrible. Is dirty, is disgusting, is dated, is terrible... please, you need to fix this place. I truly felt like throwing up. Sorry, but they need to do better.

Partner

10/10

Exceptional

06 Jan 2020

Verified traveler

A great value hotel centrally located
very friendly and reliable owner

Business_and_leisure Family_with_children

2/10

Poor

29 Oct 2019

Magdalena

Please never stop in this hotel, we booked at last minute this hotel and when we arrived they charged me $62 dollars for the city tax fee just for one night plus the night in the hotel it was crazy. Please be aware.

Leisure Partner

8/10

Excellent

07 Oct 2019

Verified traveler

Great location, close to Little Venice, canal view

10/10

Exceptional

09 Sep 2019

Verified traveler

Clean, comfortable and modern room centrally located and very reasonably priced. Excellent for a one night stay in Reims. Lots of cafes and restaurants in the area and the cathedral was only a 5 minute walk.
There was a multi storey car park less than 100 metres, but we thought this was a bit pricey (16 euros), but you can't have everything!

Leisure Partner

10/10

Exceptional

05 Aug 2019

carl

First clas and very clean

Friends_and_family Family

10/10

Exceptional

11 Jul 2019

Andrew

Nice simple stay

Stayed in the hotel for a night to watch the Tour de France while in Reimes, so there was very few hotels left available, however, it was a very nice little hotel.
Easy to find up an little Arcade which didn't give an amazing first impression but.... it was nice, there was a lift to help with the stairs and heavy bags, the guy running the reception (hotel manager??) was very nice and friendly and had broken English but did really well combined with our broken French. Room was lovely a bit small but for the price it was nice. Bathroom was lovely and the decoration showed that it is well looked after. The Breakfast was nice and if needed would stay again and would recommend it to anyone staying in Reimes if wanting to have a simple cheap trip.

Friends_and_family Family

10/10

Exceptional

26 Jun 2019

Deirdre

Great location

Very nice hotel. Clean and in a great area. So close to the train station and the cathedral.

10/10

Exceptional

26 Jun 2019

Verified traveler

Receptionist was really lovely, kept up-to-date until room was ready, offered coffee. Fast wifi, good breakfast, clean room, excellent location.

Leisure Self

8/10

Excellent

21 Jun 2019

Ellen

Great location!

10/10

Exceptional

13 Jun 2019

Verified traveler

Nice family run place. Very accommodating. We were only there one night and did not pay extra for the breakfast. Good location.

Leisure Family

8/10

Excellent

13 May 2019

Verified traveler

Is in a very good location , the room is fine the bathroom was perfect very modern and comfortable.

Leisure Family

10/10

Exceptional

10 May 2019

VicM

Nice clean hotel close to train station and in the heart of Reims.

Leisure

10/10

Exceptional

25 Apr 2019

Christopher

Great Stay in Reims

The room was a great price and it was comfortable. It was small but many European hotel rooms are. We had breakfast and coffee, both good. The staff was friendly.

Partner

8/10

Excellent

12 Feb 2019

Verified traveler

Staff is very helpful and friendly. Parking is a challenge. No parking onsite.

Leisure

8/10

Excellent

09 Jan 2019

Verified traveler

Excellent location and nice staff. Rooms looked to have been recentky refurbished to a good standard. Only down side was that the room above is tiked floor with no soundproofung and the heating did not work.

8/10

Excellent

28 Dec 2018

Denise

Great location. Small room/bathroom

This hotel is in a great location to see Reims. It is clean and staff were friendly. The room was small which is expected of an older building but bathroom was tiny and shower ran out of hot water after I shower leaving my partner with a cold shower. Public parking is nearby

Partner

8/10

Excellent

27 Nov 2018

louisa

Convenient Location in Reims

I was traveling to see the Christmas Market and experience the Champagne region with my children. The Hotel is in a great location - easy walk from the train station and close to lots of restaurants and shopping. Breakfast was very nice and the staff were friendly and helpful. The room was a little plain but the beds were comfortable and the bathroom was modern and very good.

Family

8/10

Excellent

31 Oct 2018

Bernard

I thought the shower was pretty dangerous, with uneven floor, difficult to get in, even more difficult to get out without handholds and floor slippery.

8/10

Excellent

28 Oct 2018

Frank

Reims

Clean, comfortable, small rooms. Friendly service.

Partner

6/10

Pleasant

22 Oct 2018

Vesselina

Simple and clean hotel in the city centre

The hotel is simple and clean. The location is perfect to explore Reims.

Family

8/10

Excellent

07 Oct 2018

Verified traveler

Bare bones facility at low price. Facility new with new fixtures but totally bland decor. Only negative is room door did not close by itself. In fact the cleaning staff merely let door close as would be expected but our room was left unlocked the entire day we were touring the city. You had to pull strongly on door and then make sure it had closed. Manager was made aware of situation and said he would make staff aware of problem.

Friends

8/10

Excellent

28 Sep 2018

Verified traveler

Great location

Fantastic location in central Reims, close to Cathedral, Opera House and many good bars/restaurants. Friendly & helpful staff. Only downside, it can get quite noisy - walls are quite thin and can hear corridor noise and even conversations from rooms next door...

Partner

8/10

Excellent

26 Sep 2018

Jacky

Great for a visit to Reims

Stayed in Reims for one night en route to south. Great hotel centrally located just a bit difficult to find as it is in a pedestrian walkway between a road and pedestrianised square.

Partner

8/10

Excellent

08 Sep 2018

Konstantina

Strongly recommend

Awesome location -- in the heart of Reims. Very clean rooms. Very friendly staff.

10/10

Exceptional

31 Aug 2018

Paul

honest opinion

actually in great position and couldn't fault it ( but no plastic cup for talking tablets and brushing teeth )

10/10

Exceptional

05 Jul 2026

Anne

Hotel très agréable, chambre petite mais très propre! Petite déjeuner très bon et au petit prix 12€ madame d accueil très sympathique

Self

6/10

Pleasant

04 Jul 2026

Kari

Veldig sentralt

6/10

Pleasant

02 Jul 2026

Fredrik

Hotellet har ett centralt läge men mitt inen galleria. Bo på 3 vån för att slippa värsta kommersen. Hotellet funkar för en övernattning, ganska slitet men ändå ok.

Partner

8/10

Excellent

30 May 2026

ROMEO

Hôtel centre ville

Self

10/10

Exceptional

18 May 2026

Frank

Midden in Reims. Zeer goede bedden en bijna alles op loopafstand. Uitstekend ontbijt.
Prijs - kwaliteit is uitstekend. Zeer aan te bevelen om Reims te bezoeken.

Partner

8/10

Excellent

16 May 2026

Gerben

Goed gelegen in het centrum. Bed had groter mogen zijn. Prima eenvoudig ontbijt.

Partner

4/10

Poor

03 May 2026

Remi

Expérience mitigée

6/10

Pleasant

31 Mar 2026

Kjartan

Perfekt beliggenhet og gode senger

10/10

Exceptional

27 Dec 2025

Agustin Danie

Personal amable. Muy bien ubicado, a pasos del centro y de la terminal.

Partner

10/10

Exceptional

24 Dec 2025

Bernard

Bonjour. Hotel pratique avec les parkings centre ville buirette erlon et un autre. Un forfait est disponible a l acceuil de l hotel . Tout beau

Business

10/10

Exceptional

07 Dec 2025

Victor

Chambres propres, staff sympathique.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Roland

Chambre parfaite, personnel courtois et disponible

Business

10/10

Exceptional

28 Oct 2025

Hyoung Uk

파리에서 스트라스보그 가는길에 잠깐 묵었는데 생각보다 좋았습니다. 무엇보다 현지쇼핑하기에는 최고인듯.

Business

2/10

Poor

27 Oct 2025

Cedric

Chambre petite. Les photos sont trompeuses. Vu le prix… bref pas top.

Partner

10/10

Exceptional

22 Oct 2025

Jasna

Top

Business

6/10

Pleasant

21 Oct 2025

MYRIAM

parking difficile, non précisé dans l'annonce

Partner

6/10

Pleasant

13 Oct 2025

Riina

Kuvat ja kuvaus eivät vastanneet kuntoa; perillä odotti kerrossänky, vedenkeitintä ei ollut huoneessa eikä edes vesilaseja. Vaatimaton hotelli, mutta hyvä sijainti. Iltaelämän äänet kuuluivat jonkin verran huoneeseen.

Friends_and_family Friends

4/10

Poor

15 Sep 2025

ysbrand

Very old hotel

The room was not very clean. The bathroom was old and not clean. I didn’t want to take a shower. The bed was ok.
I wouldn’t stay Here again.

10/10

Exceptional

20 Aug 2025

Michel

Impression générale

Super hôtel et emplacement au centre des activités!!!

Friends_and_family Family

4/10

Poor

06 Apr 2025

Patricia

O hotel é muito bem localizado mas não correspondeu as expectativas pela pontuação.
O estacionamento que o hoteis.com diz ser 6 euros custa na verdade 12 euros e não fica no hotel mas em um parking próximo (sujo e fedorento).
O quarto é bemm apertado.

Partner

8/10

Excellent

02 Dec 2024

Frédéric

Juste bien

Juste bien. Au prix de la chambre, je m'attendais à un peu mieux

Business

8/10

Excellent

02 Dec 2024

Quentin

J'ai dormi et pris une douche c'est ce que j'attendais mais l'accès a un parking de nuit est très compliqué en cas de retour a l'hôtel tardif dans la nuit

Friends_and_family Friends

10/10

Exceptional

01 Dec 2024

Fabienne

Bon séjour

Bon séjour. Chambre certe petite, mais propre. Un lit plus grand serait le bienvenu

Partner

10/10

Exceptional

03 Nov 2024

Verified traveler

Séjour parfait 👌

Friends_and_family Family

6/10

Pleasant

19 Sep 2024

Jay

-

8/10

Excellent

29 Jul 2024

Djamila

Tres bien. Malgre la pluie.

Recu agréablement et bonne explication.
Tres propre. Calme.
Bon buffet.

Friends_and_family Family

6/10

Pleasant

26 Jun 2024

Gry Jordet

Det var varmt og luktet litt gammelt på rommet

Self

8/10

Excellent

08 May 2024

marie-sophie

Séjour convenable. Vue sur la verrière qui surplombe le passage. Il ne faut pas avoir des passants bruyants si on ouvre la fenêtre. Sinon tout c’est bien passé .
Un excellant service @ concernant hôtel.com. Très professionnel et compréhensif. Application à recommander absolument .

Friends_and_family Family

8/10

Excellent

03 Apr 2024

angélique

Hotel très bien placé

Hotel très bien placé au centre de Reims à 2 pas de la place d'Erlon. Confortable, bonne literie, très bon accueil et des restos partout autour.

Business

8/10

Excellent

05 Mar 2024

Yukihito

旅行者に便利なホテル

周りにはレストランが多く、ランス大聖堂まで10分程度で便利です。朝御飯も可能です。室内は清潔でした。駅からもそれ程離れていません。

Friends_and_family Friends

6/10

Pleasant

12 Oct 2023

Alain

C était vraiment moyen pour le prix, très petits et la salle de bain laisse à désirer.

Leisure

10/10

Exceptional

07 Sep 2023

sylvie

Hôtel calme,impeccable et confortable, bien rénové

Un monsieur très sympathique et accueillant à la réception ! Nous a donné toutes les explications pour notre séjour…Hotel très bien rénové, en plein centre, mais au calme. Propreté nickel, tres bonne literie et bon petit déjeuner.Sommes très content de notre séjour !

Partner

8/10

Excellent

15 Jul 2023

Jorn

Not for guests goung there by car

N8ce, small hotel in city. But really not easy to find parking, so don't choose the hotel 8f you're travelling by car. Kind reception service, but breakfast could be better.

Friends_and_family Family

8/10

Excellent

13 Jun 2023

Tsugio

・

Leisure Family

8/10

Excellent

06 Jun 2023

Lars Arne

Bra plassering - praktisk rom

Veldig bra plassering i en flott by. Enkelt rom hadde akkurat det vi trengte - seng og bad. Nærme katedralen i et strøk med mange restauranter og butikker og allikevel lite støy.

Perfekt base for å nyte hva Reims har å by på. Kort vei til stasjonen og katedralen.

Partner

8/10

Excellent

22 May 2023

Ingmar

Goed hotel en centraal gelegen

Geweldig centraal gelegen proper hotel. Ontbijt zeer behoorlijk en prijs kwaliteit verhouding erg goed.

Friends_and_family Family