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La Caserne Chanzy Hotel & Spa, Autograph Collectio

Reims · France

18 Rue Tronsson DucoudraView location

9.2/10Excellent416 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood10.0/1010.0
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About La Caserne Chanzy Hotel & Spa, Autograph Collectio

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Make yourself at home in one of the 89 individually furnished guestrooms, featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

Notre-Dame de Reims - 0. 1 km / 0. 1 mi- Statue of Joan of Arc - 0. 1 km / 0. 1 mi- Museum of Fine Arts - 0. 1 km / 0. 1 mi- Reims Opera - 0. 2 km / 0.

1 mi- Cours Jean-Baptiste Langlet - 0. 2 km / 0. 1 mi- Tau Palace - 0. 3 km / 0. 2 mi- Carnegie Library of Reims - 0. 3 km / 0. 2 mi- Royal Square - 0. 4 km / 0. 2 mi- Église St-Jacques - 0.

4 km / 0. 2 mi- Square Saint-Jacques - 0. 4 km / 0. 3 mi- Subé Fountain - 0. 5 km / 0. 3 mi- Hotel Le Vergeur Museum - 0. 6 km / 0. 4 mi- Place Drouet d’Erlon - 0. 6 km / 0.

4 mi- Roman Reims - 0. 6 km / 0. 4 mi- Champagne-Ardenne Planetarium Museum - 0. 8 km / 0. 5 mi. The preferred airport for La Caserne Chanzy Hotel & Spa, Autograph Collection is Paris Charles de Gaulle Airport (CDG) - 126. 2 km / 78.

With a stay at La Caserne Chanzy Hotel & Spa, Autograph Collection in Reims (Reims City Centre), you'll be steps from Notre-Dame de Reims and Statue of Joan of Arc.

This luxury hotel is 0.1 mi (0.1 km) from Museum of Fine Arts and 0.4 mi (0.7 km) from Carnegie Library of Reims. Make yourself at home in one of the 89 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.06 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 31 per person
    • Valet parking fee: EUR 25 per day (in/out privileges)
    • Pet fee: EUR 25 per accommodation, per night (maximum EUR 50 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Notre-Dame de Reims 0.1 km / 0.1 mi
Statue of Joan of Arc 0.1 km / 0.1 mi
Museum of Fine Arts 0.1 km / 0.1 mi
Reims Opera 0.2 km / 0.1 mi
Cours Jean-Baptiste Langlet 0.2 km / 0.1 mi
Tau Palace 0.3 km / 0.2 mi
Carnegie Library of Reims 0.3 km / 0.2 mi
Royal Square 0.4 km / 0.2 mi
Église St-Jacques 0.4 km / 0.2 mi
Square Saint-Jacques 0.4 km / 0.3 mi
Subé Fountain 0.5 km / 0.3 mi
Hotel Le Vergeur Museum 0.6 km / 0.4 mi
Champagne-Ardenne Planetarium Museum 0.8 km / 0.5 mi
Avenue Jean-Jaurès 0.8 km / 0.5 mi
Colbert Square 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
Show 31 more facilities & services
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room: 2
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 20 m²DBL.WV-1
    DOUBLE WITH VIEWSPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE WITH VIEWS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONY WITH VIEWSJUNIOR SUITE • WITH BALCONY WITH VIEWS • 1 Bedroom • 25 m²JSU.BL-WV
    JUNIOR SUITE WITH BALCONY WITH VIEWSPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    JUNIOR SUITE WITH BALCONY WITH VIEWS

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL-WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDS • 1 Bedroom • 25 m²JSU.2B
    JUNIOR SUITE TWO BEDSPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    JUNIOR SUITE TWO BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH VIEWSSINGLE • DELUXE WITH VIEWSSGL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    SINGLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 20 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable24 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Toiletries
    • Bathrobes
    • Private external bathroom: 11
    • Shower: 20
    • Bathtub or Shower allocation on arrival: 31
    • TV
    • Minibar
    Show all 18 amenities
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • Electric Kettle: 330
    • Soundproof room
    • Cable TV
    • Individually adjustable air conditioning
    • Slippers
    • Turndown service
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE WITH VIEWS

    Room photos

    24 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Desk
    • Toiletries
    • Bathrobes
    • Private external bathroom: 11
    • Shower: 20
    • Bathtub or Shower allocation on arrival: 31
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • Electric Kettle: 330
    • Soundproof room
    • Cable TV
    • Individually adjustable air conditioning
    • Slippers
    • Turndown service
    • Safe

    Facilities with extra charge

    • Wi-fi

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  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE GUEST ROOM KING BED

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
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    DOUBLE
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    GUEST ROOM KING BED

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    Room code: DBL.GR-KG

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  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
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    DELUXE WITH VIEWS

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE DELUXE WITH VIEWS

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

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    Room code: DBL.DX-WV

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  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
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    WITH VIEWS

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE WITH VIEWS

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
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    DOUBLE
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    WITH VIEWS

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    Room code: DBL.WV-2

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  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
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    EXECUTIVE KING BED

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE EXECUTIVE KING BED

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
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    EXECUTIVE KING BED

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    Room code: DBL.EJ-KG

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  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
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    TWIN
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    EXECUTIVE

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN EXECUTIVE

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
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    EXECUTIVE

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    Room code: TWN.EJ

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  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    RUN OF HOUSE

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Room RUN OF HOUSE

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    RUN OF HOUSE

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    Room code: ROO.RO

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  • TWIN STANDARDTWIN • STANDARDTWN.ST

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
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    STANDARD

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN STANDARD

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
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    TWIN
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    STANDARD

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    Room code: TWN.ST

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  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    EXECUTIVE

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    Room EXECUTIVE

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    EXECUTIVE

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    Room code: ROO.EJ

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  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable25 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Electric Kettle: 330
    • Private external bathroom: 11
    • Soundproof room
    • Slippers
    • Turndown service
    • Safe
    • Cable TV
    • Individually adjustable air conditioning
    Show all 18 amenities
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathtub or Shower allocation on arrival: 31
    • Minibar
    • Shower: 20
    • Toiletries
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    DOUBLE KING SIZE BED

    Room photos

    25 photos

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    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Electric Kettle: 330
    • Private external bathroom: 11
    • Soundproof room
    • Slippers
    • Turndown service
    • Safe
    • Cable TV
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathtub or Shower allocation on arrival: 31
    • Minibar
    • Shower: 20
    • Toiletries
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 20 m²TWN.WV
    TWIN WITH VIEWSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

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    La Caserne Chanzy Hotel & Spa, Autograph Collectio

    TWIN WITH VIEWS

    Room photos

    8 photos

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    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about La Caserne Chanzy Hotel & Spa, Autograph Collectio

9.2
Excellent
416 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
René
Tout était très bien
Self
10/10
Exceptional
12 Jul 2026
Jennelle
Exceptional hotel. Great location and restaurant overlooking the cathedral. Beautiful food in a wonderful location.
Pet
10/10
Exceptional
07 Jul 2026
Sinead
We were upgraded to cathedral view and it was honestly the most stunning hotel view I’ve had, that really made the trip special. Location is great, staff were super helpful and the hotel was great.
Partner
10/10
Exceptional
03 Jul 2026
TIFFANY
GREAT
Friends
10/10
Exceptional
26 Jun 2026
Paul
Convenient location near Cathedral. Good restaurant. Great breakfasts
Partner
10/10
Exceptional
25 Jun 2026
April
We really enjoyed our 2 night stay. The hotel was very clean and well appointed. The room was a little in the small size but they made the most of the space.
We were really grateful that the hotel had AC as it was during the record heat wave.

The breakfast buffet was also excellent.
Partner
10/10
Exceptional
21 Jun 2026
Joe
Bright room, good size, good gym
2/10
Poor
20 Jun 2026
Stephanie
I asked for a dental kit 2x and never received it. I told them MULTIPLE times to not charge my card on file and I gave them the proper card to charge and they STILL charged the wrong card. Poor communication and customer service.
10/10
Exceptional
08 Jun 2026
Kimberly
the view of the catherdral!
10/10
Exceptional
21 May 2026
Barbara
The staff went out of their way to be helpful in absolutely every way. I would definitely stay there again. I loved it.
Self
10/10
Exceptional
10 May 2026
Rhonda
Wonderful facility, staff and location! We loved it!
Friends
10/10
Exceptional
02 May 2026
William
Everything about the hotel was outstanding and we had a great stay in a very central location for tourists. A word of caution to anyone needing to park their car at the hotel. The lot and hotel are in a pedestrian-only zone which is difficult and frustrating to navigate (into and out of) despite the directions provided by the hotel. No car, no worries.
Partner
8/10
Excellent
23 Apr 2026
Ace
IThe hotel was good but not great
10/10
Exceptional
19 Apr 2026
Sandra
Staff was very helpful. Breakfast was wonderful. Can’t beat the location!
Partner
10/10
Exceptional
17 Apr 2026
Susan
Service by the young man at the desk was excellent- upbeat understanding patient knowledgeable and helpful
Cozy rooms
Friends
10/10
Exceptional
17 Apr 2026
Karen
The cathedral view room was beautiful and had great amenities.
Partner
10/10
Exceptional
16 Apr 2026
James
Nice rooms, good fitness center and perfect location---walkable to everything!
Partner
10/10
Exceptional
12 Apr 2026
Sanjiv
Phenomenal property - location. staff. Spa
Partner
10/10
Exceptional
05 Apr 2026
Kate
Staff were lovely and welcoming. Room was spotless. Also a great location.
10/10
Exceptional
29 Mar 2026
Deguin
Perfect
Partner
10/10
Exceptional
21 Mar 2026
Nathalie
Seul bémol, le standing de l'établissement mériterait que les chambres aient un WC séparé avec bidet ou WC japonais. Cuisine excellente et personnel très attentif.
Partner
10/10
Exceptional
22 Dec 2025
Juan Carlos
Great Hotel with excellent restaurants on the facility with dedicated staff.
Leisure Family
8/10
Excellent
11 Dec 2025
Andrew
The staff were excellent but I was disappointed there was no turn down service with bedside water at night. We learnt as we got in our taxi to leave, we could have helped ourselves to the mini bar for water. I would stay at this hotel again.
10/10
Exceptional
08 Dec 2025
William
Superb staff. Attention to detail apparent in all aspects of the hotel stay. Very enjoyable experience
Leisure Family
10/10
Exceptional
03 Dec 2025
Fiona
Exceptional view, design and hotel staff service
Partner
10/10
Exceptional
23 Oct 2025
Ryan
The restaurant is spectacular as is the view of the cathedral!
6/10
Pleasant
23 Oct 2025
Marilyn
This was one of the most uncomfortable rooms that we’ve stayed in. It was called a Junior Suite and there wasn’t anything remotely related to a suite in this room. It was one room with two chairs, two nightstands, one small side table, and a narrow desk like item. There was no place to put anything so we used the floor, nightstands, and extra luggage racks that we asked for.

The lighting was so poor that we frequently used the flashlight on our phones to read something but the outdoor lighting was very bright and glared into the room 24/7.

The coffeemaker is set up on a shelf near the closet and cannot be used there because the shelf above it prevents the mechanism from being lifted. We had to give up a precious night stand to accommodate this.

Most of the outlets were too loose to hold a converter so we had to pile things underneath to support it.

The hotel is located in a pedestrian only zone so entering and leaving with a vehicle is not possible, making arrival, departure, or day trips very inconvenient.
Leisure Family
10/10
Exceptional
14 Oct 2025
Peter
The staff, concierge and entire team prove they are first class!
Leisure Self
10/10
Exceptional
12 Oct 2025
Helen
Our balcony view of the Cathedrale was wonderful!
Leisure Friends
10/10
Exceptional
11 Oct 2025
Michael Patrick
Adjacent to the Reims Catedral
10/10
Exceptional
08 Oct 2025
Natacha Diaz
Great stay with great location and beautiful property, big rooms and comfortable.
Love the interior design
Partner
8/10
Excellent
26 Sep 2025
Margarita
Bathrooms, i.e. showers do not.correspond to the quality of the rest of the hotel. Bathrooms are 3 stars. Rest of hotel 4-5 stars
Leisure Friends
8/10
Excellent
18 Sep 2025
Katia
Very nice hotel. Staff friendly and room is very nice. Close to shops and restaurants.
It was noisy in the morning with construction going on and also street was closed so had to walk to corner for uber. Otherwise it’s really nice.
Friends
10/10
Exceptional
14 Sep 2025
Francis
Very good stay
10/10
Exceptional
11 Sep 2025
Enio
I liked all!!!
Leisure
10/10
Exceptional
06 Sep 2025
Kersten
This is the best place to stay in Reims. The central location is key but the guest rooms, public areas and staff service are what set the hotel apart. The bed is comfortable and the room is well designed. The restaurants downstairs are excellent.
Leisure Partner
10/10
Exceptional
04 Sep 2025
JOSEPH

Fantastic Room and Light Show on Church

We booked a room looking at The Cathedral Notre Dame and saw the most amazing light show on the church that I have ever seen (its on Friday and Sat nights when dark) Do Not miss it! Location was next to great restaurants and walkable streets (head towards train station and can not miss the areas)
Partner
6/10
Pleasant
18 Aug 2025
Verified traveler
Nice stay in the heart of Reims across from cathedral. Polished yet comfortable in prime location. No parking on site & road closures made access to car not immediate. Also limited food options between lunch & dinner and no consideration for individuals with severe allergies meant we had to go hungry which is unacceptable for a hotel or this calibre.
Friends_and_family Family
8/10
Excellent
15 Aug 2025
Jenny
The hotel was lovely and reception staff were helpful. The communication regarding parking due to local roadworks was helpful and appreciated. We felt the restaurant staff were unorganised, as we had several long waits for service. Over half an hour to get just a glass of wine on one occasion which was frustrating as we had just arrived and wanted to start to relax from our journey.
4/10
Poor
15 Aug 2025
Charles
check-in was delayed till 4 PM. We paid for a premium room with a view. At least we got the view! Room small and located by exterior building lighting. For the price this was not a good value.
Partner
10/10
Exceptional
01 Aug 2025
Chloe
Lovely hotel, staff greeted us warmly on arrival with a cold drink and took our bags straight off us and took them to the room.

The room had a lovely view of the cathedral and was exceptionally clean, albeit a little small, but that’s due to the location.

The breakfast was top quality and tasty!

The spa was ok, but not worth the extra cost in my opinion, especially at a 5 star hotel.

Overall a great stay, in the centre of Reims!
Leisure Partner
10/10
Exceptional
30 Jul 2025
Sarah

Lovely hotel. Great room. Delicious breakfast

Lovely hotel. Great room. Delicious breakfast. Easy parking. Will definitely stay again.
Friends_and_family Friends
10/10
Exceptional
25 Jul 2025
Juan
Charming hotel . Beautiful view to the Cathedral. Excellent staff. Magnificent restaurant.
Leisure Family
10/10
Exceptional
24 Jul 2025
Daniel
Great staff, located in the main area, easy access to champagne houses.
Business_and_leisure Partner
10/10
Exceptional
16 Jul 2025
Ramandeep
Great location and great restaurant
Leisure Friends
10/10
Exceptional
08 Jul 2025
Jenry
Beautiful place, fantastic location, super clean and 5-star service!!!!
Business_and_leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Natalie
It was a great hotel. For Europe, the room size was a big plus as I was traveling with kids. The view of the Cathedral from our window was spectacular. It was overall a fantastic place!
Leisure Family_with_children
8/10
Excellent
09 Jun 2025
Adele
Room was small but beautiful. Clean and bright and lots of sockets exactly where you need them which is always appreciated. While I didn’t have breakfast my friends did and the staff, whilst lovely, were sparse and orders for fresh eggs etc once taken took a long time to arrive. Coffee from a machine is sale not what I would expect from a five star hotel.
Friends_and_family Friends
10/10
Exceptional
07 May 2025
melanie
Beautiful property with spacious rooms and amazing views of the cathedral. Staff helped us arrange a champagne tour. Also helped with taxi bookings. Lovely lobby.
Leisure Partner
8/10
Excellent
02 May 2025
Patricia
Very nice stay. Staff was extremely helpful getting us in restaurant without reservations.
Leisure Partner
10/10
Exceptional
02 May 2025
Elise
This hotel is 10/10 in so many ways. The hotel is chic, has friendly and helpful staff, has gorgeous rooms and is just a great vibe. After leaving stuff in the room and also needing to send it to another location they could not have been more helpful. This made my Reims holiday just perfect and the restaurant Little Georgette is icing on the cake. You must stay here!
Leisure Self
10/10
Exceptional
02 May 2025
B A
Fabulous place to stay
Partner
10/10
Exceptional
30 Apr 2025
Gelka
I highly recommend this hotel..
Leisure
8/10
Excellent
19 Apr 2025
Glenda
Lovely and quiet stay but housekeeping was surprisingly poor
Leisure Family
10/10
Exceptional
19 Mar 2025
Angela

Wonderful stay!

This was our first time staying at this hotel. Our stay was so pleasant and so amazing. We are from Texas and everyone was so helpful and spoke English and the room was so comfortable a little tiny but yet so comfortable. Our room had the Cathedral view, which was breathtaking. The shower was amazing. The staff, the valet, The servers in the restaurant were also amazing. Thank you for a wonderful stay. We’ll see you next year.
Partner
8/10
Excellent
18 Mar 2025
George
An excellent hotel with a perfect location. Their valet parking is very helpful. The rooms were spacious and the bed was incredibly comfortable. A perfect hotel for any stay in Reims.
Business_and_leisure Self
4/10
Poor
13 Mar 2025
Monique

Far from a 5 stars

The only good thing about the hotel is its location, right in front of the Cathedral. The room is very dark and small, and the decor doesn't help at all. The armchair is large and takes up all the space next to the closet. If you can even call it a closet. The hotel doesn't provide water in the rooms. The sink was clogged and leaking. It was impossible to regulate the temperature in the room, which looked more like the Sahara desert. And what can I say about the view of the inner courtyard, which was nothing more than a view of the rooftops? I could go on, but in short, this is not a 5-star hotel.
Friends_and_family Family
10/10
Exceptional
11 Jan 2025
Michael
A wonderful hotel with a magnificent view of the Cathedral opposite. The Spa is wonderful so be sure to book a treatment!
Leisure Partner
10/10
Exceptional
09 Jan 2025
ragu
Lovely and very comfortable hotel and friendly knowledgeable staff
Family
10/10
Exceptional
06 Jan 2025
bruce
Great location, great facility
Leisure Family
10/10
Exceptional
06 Jan 2025
Robert

Great hotel

Lovely hotel. Grest service and comfort. Location right under the shadow of the amazing cathedral. Two great restaurants: one quite expensive but offeting a delicious degustation with wines. The other much more affordable but also with many delicious dishes. Have a coupe or two of champagne in the lovely, comfortable bar.
Partner
10/10
Exceptional
14 Dec 2024
Bill
Great location adjacent to Notre Dame cathedral and 1/2 a block from tram. Easy to access public transit and lots of shopping and eating options within walking distance. Super friendly and helpful staff. Room was well laid out, very quiet and beds were very comfortable. Overall, a great place to stay in Reims.




Leisure Partner
8/10
Excellent
14 Nov 2024
Leonard
Nice hotel…great location…helpful staff…
Leisure Family
10/10
Exceptional
10 Nov 2024
Bruno
Excellent location and very good service. Friendly staff
Partner
10/10
Exceptional
30 Oct 2024
Martin

Beautiful hotel in central location

Beautiful hotel right in centre of Reims next to Cathedral
Partner
8/10
Excellent
23 Oct 2024
Verified traveler

Convenient Location with friendly staff

Small boutique hotel with a convenient location. Good service and friendly staff. Rooms are small for a 10 day stay with much luggage (we are on a year long round the world trip thus four suitcases). For a couple nights with carry-ons it would be fine.
Partner
10/10
Exceptional
27 Sep 2024
Ryan
Great location in Reims! Walk everywhere, great view of Cathedral at night and great wine bar/restaurants downstairs after a day in the caves/vineyards
Leisure Partner
10/10
Exceptional
20 Sep 2024
Kay
The Cathedral view room was worth every penny. Truly exceptional
Leisure Self
10/10
Exceptional
08 Sep 2024
Laura
Loved this property. Amazing views of the cathedral and in a lovely, walkable area.
Business_and_leisure Family
8/10
Excellent
07 Sep 2024
Simon
The Caserne Chazny is in a fantastic location for Reims cathedral and shopping. Staff at check in an incredibly friendly and helpful as are the car valets. We had a junior suite over looking the front of the cathedral and you could not have wished for a better view from the balcony.

Having booked with Hotels.com we prepaid for breakfasts and wished we hadn’t. For a Marriott Autograph hotel the breakfasts are best described as dismal. Day one we ordered to the room and received half a cup of cold coffee, muesli with no milk and a fruit salad that looked a very sorry state. Day 2 we ate in the restaurant and things were not much better. No pastries, no fruit salad, certainly not worth EUR31 per person per day. Also be careful if sitting outside for breakfast there must be a wasps nest nearby!

The spa was lovely and a great treat, you do need to book your time though to be guaranteed a visit. We were also unexpectedly treated to a naked man parading around the spa. Obviously not a sight we are used to in a hotel spa…vive la France!

All in all a lovely located hotel but it did not really live up to its 5 star rating in our opinion. Perhaps we had been well and truly spoiled by the magnificence of the Jane’s Boutique in Colmar
Partner
10/10
Exceptional
01 Sep 2024
Stephen

Quick getaway to Reims

We had a wonderful stay and would definitely stay there again.
Partner
10/10
Exceptional
30 Aug 2024
Rawhide

C’est Bon

Exceeded ALL of our expectations. Photo is the view from our window.
Partner
6/10
Pleasant
23 Aug 2024
Jean
I honestly thought from pictures and reviews we would have a better stay! I was not informed breakfast was at cost, until I saw my bill. The spa was nice but don’t advertise you have a pool and then when I arrive I find I have to book it and we only get to use it for an hour a day? That defeats the purpose of me booking for a pool to relax in after enjoying the day out. Instead we have to book and that makes a days harder for scheduling things to do. For dinner we were turned away because we didn’t make a reservation? And then the next night when we did the staff was busy and didn’t bring our check after we where done for 45 minutes :( I wanted to stay here because I know it’s a nicer chain however I feel like o would have been better off at a place less pricey and would have enjoyed it more.
Leisure Family
10/10
Exceptional
18 Aug 2024
Rimple
Lovely servic3, lovely room
10/10
Exceptional
06 Aug 2024
Jasber
One of the best Hotels in Reims, everything was great any issues and problems are resolved by the staff easily. Highly Recommend.
Business_and_leisure Family
10/10
Exceptional
03 Aug 2024
Laura

Fabulous

Exceptional staff, location and building.
Friends_and_family Family
8/10
Excellent
31 Jul 2024
Grant
It was a lovely stay.
10/10
Exceptional
30 Jun 2024
Eliana
Fantastic hotel, very well located!
Leisure Family
10/10
Exceptional
20 Jun 2024
Alain
Fantastic location for walking the town. Very clean and great atmosphere. Friendly staff.
Business Self
10/10
Exceptional
13 Jun 2024
Vana

Lovely stay

Perfect location lovely staff and comfortable room.
Partner
10/10
Exceptional
08 Jun 2024
Sophia
Stunning
10/10
Exceptional
04 Jun 2024
Jose
Great hotel and great staff
Partner
10/10
Exceptional
28 May 2024
Kristi
Lovely hotel & location. Provides an amazing view of the cathedral. Staff was extremely welcoming & friendly!! They all exceeded my expectations!!
Leisure Friends
10/10
Exceptional
21 Apr 2024
Frances
Excellent staff
Leisure Family
8/10
Excellent
04 Apr 2024
Maria
Excellent location. Great service. Our AC was not working. We opened the window and we were fine. Staff very friendly.
Leisure Partner
10/10
Exceptional
25 Mar 2024
Patrick
This is the best place to stay in Reims. The location is right next to everything. When I stayed at another hotel the following week I ended up waking to this area anyway.
The service staff at the hotel front desk and valet services are excellent. They all speak English well and will take care of all of your needs.
Business_and_leisure Partner
10/10
Exceptional
16 Mar 2024
Edward
We had a wonderful and relaxing stay. The view of the Cathedral from our balcony added an amazing element. The restaurant was nice with good food and the staff were polite and very helpful.
Leisure Partner
8/10
Excellent
13 Mar 2024
Nisha
Very helpful concierge
10/10
Exceptional
13 Mar 2024
Dan
Fabulous setting and a great restaurant which compares to many Michelin starred places we have visited.
Partner
10/10
Exceptional
21 Feb 2024
Sophie Louise
Fabulous hotel and location!
Rooms modern and very clean.
Staff super attentive and added the special little touches like a complementary glass of champagne on arrival.
Spa access included in stay which was lovely after a long day champagne tasting.
will be back soon!
10/10
Exceptional
19 Feb 2024
KATHRYN
Fantastic service and lication
10/10
Exceptional
15 Jan 2024
Elizabeth
Fabulous position and view, a lovely room, good spa and an excellent meal for dinner.
Leisure Partner
10/10
Exceptional
13 Jan 2024
Michael
A wonderful hotel with glorious views of a beautiful Cathedral!
Leisure Partner
4/10
Poor
25 Nov 2023
BAR
Terrible service.
The stuff are arrogant and unhelpful. Tried to charge me a night for a double price compare to the night offered in the application. Tried to charge me for breakfast that is already paid. The room was set to 28 degrees - and the hotel does not have a technician to fixe it.
Overrated hotel and not recommended
Business Partner
4/10
Poor
25 Nov 2023
Yiftach
Bad experience
Leisure Family_with_children
10/10
Exceptional
11 Oct 2023
Verified traveler
Great location, great staff, clean and maintained well.
Leisure Partner
10/10
Exceptional
04 Oct 2023
Verified traveler
Amazing location. Really nice rooms
Partner
8/10
Excellent
22 Sep 2023
Harry

Over priced look elsewhere

We had to move rims as we were not put in the room that we booked. Our room was sooo noisy. We had booked a court yard view room and was told they upgraded us to some other room in which we were not informed off i till after we asked to be moved due to noise. It was clean but the pool
Spa needed maintenance upgrade as jets in spa pool were not working. No towels etc etc. breakfast was ok. They did have gf bread but that’s it. Fresh fruit and juice in the foyer through the fat was a nice touch. This hotel is soooooo over priced paying over $600aud a night and having a horrible gutsy night experience having to pack up our bags etc to move was disappointing indeed. So no we did not get the room we booked over 10 months earlier. Was told no court yard rooms available??? Champagne bar looked not used in how long. When staying in the Champagne capital one would expect their champagne bar to be one of an experience.
Partner
8/10
Excellent
15 Sep 2023
bill
Perfect location to walk to all restaurants and cafes.
No drawers to put you clothes which was odd but we managed, if it was for a weekend would t matter but it was part of a 2 week trip so bags on the floor.
Overall a beautiful hotel with well trained staff and a quiet ambience
8/10
Excellent
02 Sep 2023
William
The hotel is very nice and a great location to the Notre Dame, shopping and dining. The resturant at the hotel is not good. Poor service and quality of good did not match the hotel. Other dining options just walking distance was great. Also rooms are too small even for 2 people. We could not unpack our bags.
Leisure Partner

Location & surroundings

La Caserne Chanzy Hotel & Spa, Autograph Collectio
18 Rue Tronsson Ducoudra, Reims, France

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La Caserne Chanzy Hotel & Spa, Autograph Collectio

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