Name: Hôtel Cecyl Reims Centre
Address: 24 Rue Buirette, Reims, 51100, FR

2/10

Poor

31 Jul 2025

James

Pretty on the outside, shabby inside. Tiny room, thin walls, uncomfortable bed. Noisy electrical apparatus would go off randomly in the night—as loud as an alarm. It gave me rotten sleep before an important day of winery visits. Could not ask reception for help, since they lock-up and vacate at night. I fled the place for a much better hotel around the corner. Quite disappointed in Hotel Cecyl.

Leisure Self

8/10

Excellent

28 Jun 2025

Jeanette

The property is on a side street off the Place Drouet d'Erlon near the fountain, so it is very convenient. We happened to be in Reims the night of the Fete de la Musique, so it was extremely noisy. The staff recommended that we head to the Place de la Forum, where the music would be a bit more tame. It was an excellent recommendation. The room was clean. I would likely return on my next trip to Reims.

Leisure Friends

8/10

Excellent

27 May 2025

Michelle

The elevator was not working, and the room was on the fifth floor.

Leisure Family

8/10

Excellent

16 Sep 2024

Hayden

Nice staff. Nice venue. The only reason we gave it a four star was because we could hear noise from all the other rooms. All the walls are super thin. You could hear people talking in the street and when the other tenets arrived at night, you could hear everything. Other than that it was a very nice stay.

Business Partner

6/10

Pleasant

19 Jul 2024

Keith

Convent but needs updating

Very worn and tired appearance. The common areas and our room in need of new carpeting and painting. Told differing things by the same person upon check in/out on how to get the discounted hotel parking rate at the neighboring parking lot which resulted in my not obtaining the discounted rate and paying significantly more for the parking. Best thing about the hotel is location.

Partner

10/10

Exceptional

12 Jul 2024

Didier

Clin Festival

Found it very surprise and plesant stay with comfort in centre of Reims. as it is good location and easy 20min walk to Clin festival (Deaf festival). I will defo book this hotel in two years time

Friends_and_family Friends

8/10

Excellent

04 Jul 2024

Frederic

A comfortable hotel with small quiet rooms. Friendly staff at the reception and great location, downtown and a few minutes walk from the train station. One can regret the presence of small plastic bottles for soap and shampoo.

Business Self

6/10

Pleasant

17 Oct 2023

Viktor

This hotel is in a very good location.

Leisure Family

10/10

Exceptional

10 Sep 2023

Martha Smith

Really enjoyed our stay everything was fabulous would return

Leisure Partner

8/10

Excellent

06 Sep 2023

David

A great value overnight stopover, right in the heart of the city. We were pleased with the room which was clean and spacious. Staff really friendly and helpful. Parking on street not a problem, you have to pay morning and afternoon so it cost us 4euro. We opted for the hotel breakfast which was fine. There is no aircon so I was glad we had brought a fan! Our room had a balcony onto the street, so it was nice to have the window open but note the garbage truck is coming in the middle of the night!

Leisure Partner

8/10

Excellent

07 Jun 2023

Mara

Room was very small and there was some stained carpet. Bed was extremely comfortable and breakfast was average

Leisure Self

8/10

Excellent

15 May 2023

Naomi

Classic French hotel with friendly staff. Nothing flash but ideal for the price. Breakfast area is very small, but plenty of dining options locally.

8/10

Excellent

30 Sep 2022

Louise

La senteur profonde d humidite ds la salle de bain!

Leisure Partner

10/10

Exceptional

25 Apr 2022

julie

Amazing staff great location ❤️👌

6/10

Pleasant

01 Oct 2021

Bonny

Location was good for walking to see many sites.

Leisure Partner

10/10

Exceptional

16 Mar 2020

simon

The hotel has a great location the staff were very helpful especially with the developing covid 19 situation and the hotel was spotless and great value.

Leisure Partner

8/10

Excellent

08 Jan 2020

Verified traveler

Our recent stay

Great position in Reims. The hotel was good for what we needed before an onward trip further down in France. Room was clean and comfortable and reception staff very helpful.

Partner

10/10

Exceptional

28 Oct 2019

Verified traveler

Everything was fine. No problems at all..I liked the property location.

Business Self

10/10

Exceptional

17 Oct 2019

Abbas

Stellar Service.....with a great location to boot.

The Team, first and foremost was exceptional. Happy to support and serve guests. The location was excellent.

Business

8/10

Excellent

17 Oct 2019

Verified traveler

The hotel is a very pleasant place in a great location

Friends_and_family Partner

10/10

Exceptional

22 Aug 2019

Robert

Great location-within walking distance to the train station. Room was very nice with comfortable bed.
Also, a very nice young lady at the front desk by the name of Lucie who was very helpful-Thank you for your suggestions!

Self

10/10

Exceptional

08 Aug 2019

cinda

Really liked this hotel. Room was small but clean and bed comfortable. Staff very friendly and helpful. Great location. Easy walk to everything in city, mall right next door and a parking garage right next door

Friends

6/10

Pleasant

07 Jul 2019

Verified traveler

So and so for business trip

When I arrived at the hotel, staff said the hotel was a problem and recommended another hotel with one star higher than it and let me know the detailed location where it was very close. She kindly said I had only to say I was moved from this hotel to other hotel. I moved to another hotel and checked in. Unfortunately, there was neither air conditioner nor table. Good point is there are many restaurants very near the hotel.

4/10

Poor

25 Jun 2019

Verified traveler

Toilet didn't work for two days

8/10

Excellent

22 Jun 2019

august

I didn't like room, no cross ventilation, no view, makes room claustrophobic

Leisure Self

8/10

Excellent

25 Mar 2019

Verified traveler

Good central location, unusual decor, value for money

Friends_and_family Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

This is far more than a 2 star hotel. We arrived at 23:30 after a long drive and the staff were kind and excellent overall - nothing was too much trouble! Equally we forgot something at the hotel and it again was no problem - they are mailing it to us. Courteous and going the extra mile - with parking and right around the corner from The Cathedral - I wouldn’t hesitate to recommend Hotel Cecyl and we will definitely stay again onour way through Reims.

Leisure Family_with_children

6/10

Pleasant

29 Jan 2019

Verified traveler

Hotel is getting shabby and needs an update. Carpet is shabby, blackout curtains were so wrinkled they didn’t close properly ( kindof defeats the purpose). Staff were friendly and helpful. Good central location in downtown Reims.

6/10

Pleasant

29 Jan 2019

Verified traveler

Friendly staff, easy check in and out. Fine foran overnight stay. Hotel isin need of updates.

Friends_and_family Family

2/10

Poor

23 Oct 2018

Jacques

I was bitten on my entire body by bedbugs in this hotel. My bites were so severe that I had to seek medical attention in Paris. It was A horrific experience that I wouldn’t wish on my worst nightmare.The Staff was not sympathetic in the least, even telling me that it’s not the first time that this has happened. I have not been offered any kind of compensation from this hotel even though my entire vacation was ruined.

8/10

Excellent

16 Oct 2018

Ronda

Would stay again if not for huge weird mural in Rm

Rooms are small but fantastic other than the weird huge murals in the room. I had a lady looking down on me which made me rather uncomfortable. and the bed faces a mirror which was kind of weird as well but not as weird as the mural. Other than the lack of aircon and a very warm autumn in the France. The place is clean, neat and tidy. Reception is really friendly and helpful and the breakfast is pretty good (lots of good cheese and spreads). Fantastic location as well. Has lift!

8/10

Excellent

12 Oct 2018

Jolene

Great location. Eady walking to major sites and shopping. Pleasant staff. Parking next door at public lot (but pricey--16E for overnight)

6/10

Pleasant

11 Aug 2018

steven

Great location that’s about it

Not great but excellent location

Partner

6/10

Pleasant

07 Aug 2018

Andrew

Good location

Excellent location, car park adjacent 16 euros a night 24 hours and ctv.
Room102 is tiny avoid, shower was broken for all of stay despite repeated promises to fix.
Breakfast limited continental style but was fresh and replenished

Partner

8/10

Excellent

13 Jun 2018

Robert

Lovely hotel, right in the heart of Reims, we walked to all the things we wanted to see from our hotel. Nice bars and restaraunts near by.

8/10

Excellent

09 Jun 2018

Verified traveler

Small problem

Had a small problem with our reservation, but everything worked out nicely.

6/10

Pleasant

06 Mar 2018

@ventures.md

Great location, colourful rooms, but musky toilet.

Hotel location is Super central, close to train station and a lot of dining options nearby.
Room given was yellow but we request to change to purple and was able to change for us without any top up or trouble.

However, after we return after dinner, we realised that the bathroom has this musky, stale and moldy smell which we can't get away even we open our window and air the room. Didn't make any complaints to the hotel as it wasn't already midnight and we are checking out the next morning.

Otherwise, this hotel would have been great for its price.

Partner

10/10

Exceptional

15 Feb 2018

Verified traveler

Excellent 2 star hotel

After doing extensive research on the internet for hôtels in Reims, we decided on the 2 star Hotel Cecyl. The location was perfect, a short walk from the train station, and in the center of shopping and eating. The hotel was newly redecorated, very clean, and the room had many outlets for all our devices. The room was small, but not as small as some 2 star hotels. We had chosen a ‘comfort’ level room. The hotel graciously kept our bags so we could find lunch while the room was made ready as we arrived early. For the price it is a great place to spend a couple of nights in Reims.

6/10

Pleasant

01 Oct 2017

Lynne

Excellent location, little else to recommend.

Fantastic location, right in centre, walking distance of cathedral, bars, restaurants etc. Room was VERY small but just about adequate. Good breakfast. Tiniest lift I've ever been in. Ok for an overnighter but I wouldn't want to stay longer.

Partner

10/10

Exceptional

28 Sep 2017

Ted and Sandra

Great place

This is an ideal place from which to explore Reims, right in the pedestrian shopping area, 3 blocks from the cathedral. Discounted parking next door. The rooms are pleasantly decorated and quite comfortable. At 211 sq feet/20m, they are larger than what you normally get. Lots of good restaurants close by. Wish we could have stayed longer!

8/10

Excellent

07 Sep 2017

Beatrice

The stay at hotel Cecyl that wasn't !

When we arrived at the 2 star hotel Cecyl we were told that there was a problem with the WC in our room and the hotel had transferred us to another hotel without extra charge.We walked 100 yds to the 3 star hotel Crystal and stayed there so apart from the reception area and staff ( both fine ) cannot comment on the hotel Cecyl. The hotel Crystal was fine, brand new room although it was small for 2 people.
The issue of hotel transfer seems to have been one others have encountered but did not cause us any problems at all.

Partner

6/10

Pleasant

22 Jul 2017

Verified traveler

Excellent central location, parking with favourable price for hotel guests. My room was very small but so was the price. Overall modest place, but very hood value for money.

10/10

Exceptional

02 Jul 2017

Verified traveler

2-star gem

Modern, clean, comfortable hotel which deserves a much higher rating! Keeping it low is advantageous to hotel guests because of its inexpensive room rate. Loved it!

8/10

Excellent

30 Jun 2017

Verified traveler

Good location

Very good location. Stayed in family room, good size.

Family

8/10

Excellent

20 Mar 2017

Christina

Nice little hotel

Service was great, fantastic location but our room was very small for two people to move around comfortably. The dark green paint on the walls didn't help with the cramped feeling. Will definitely return but will book a larger room.

Partner

8/10

Excellent

17 Mar 2017

naomi

Character hotel in central location

This hotel has lots of character, is in a fantastic location and is really good value for money. Parking was easy with a 50% discount on the Buirette car park next door.

6/10

Pleasant

25 Oct 2016

Clare

Spacious, comfy room... but not the best start!

We arrived very tired having driven for many hours, the hotel had a small reception but looked bright & modern.The receptionist was friendly but we were immediately told that there was a plumbing problem with our family room and we would have to move to their sister hotel (an upgrade she said). This would have been o.k but we then had to trudge across town with our 12 year old, very weary and laden with suitbags & cases as we had already parked our car in the multi-storey next door. Although the receptionist explained where it was, when we eventually found it we were very dismayed to find a very tired, dreary and dated 'Hotel Crystal' and an uninterested member of staff at the check in.
The room was too small for 3 persons, with hardly any room around the beds and the single bed almost up against ours.. although clean, it was also very basic with a view of a scrappy flat roof and wall. My heart sank -this was a downgrade and I felt misled!! We decided to return to hotel Cecyl and complain... trudging back with all our bags (the receptionist didn't seem bothered, but maybe she was embarrassed) We disgruntingly but politely told hotel Cecyl we did not want to stay in the other hotel, that it was not of the standard we had booked. Within a couple of minutes, and a brief discussion about room availability,she decided we could have our original booking and said nothing more about the problem (?!) We opened the door to find a far superior room, with plenty of space and nice decor.

10/10

Exceptional

28 Sep 2016

julie

Loveley authentic very very French!

This was a great authentic small French hotel experience in a neighborhood or area that is a U.N. World Heritage site. The room was clean, comfortable and all the amenities we needed. All staff went above and beyond to accomidate our needs. The location could not have been better to be near transportation, bistros, nightlife, touring (do not miss the Cathederal) although parking WAS convenient and comped we gave our rental car back and just taxied or walked as some of the Champagne houses are too far to walk. You are steps away from main square with the Angel of Champagne fountain, shops, bistros etc. Also a very discreet shopping center next door which had everything including an awesome market with great wine deals. The rooms are small as is typical European style and may not have views. But we were very impressed with fundemental comforts including great (very quiet) A/C during a heat wave! Loved this place. Clean, comfortable, welcoming.

Family

4/10

Poor

07 Jun 2016

mary

Good location not saved by dinky rooms

Though in a good location, the rooms are so small. The bathroom was really poky and small. Toilet paper supply limited. However, great location for getting to all the sites, for restaurants.

8/10

Excellent

20 May 2016

Dave

Convenient location to Gare and ND cathedral

A good stay for 2 nights staff was very helpful with restaurants.

8/10

Excellent

04 Apr 2016

phil

Great location, value and service

Great value hotel seemingly recently refurbished giving it a boutique feel. Very helpful staff and central location makes it a winner.

8/10

Excellent

02 Oct 2015

Roselyne

Quirky, charming cozy hotel

The room was very compact, but as a friend said, what more do you need, just a bed and a bathroom, anything else is waste. I do sincerely wish the shower would have been larger, around 30 inches on the outside, does not live much on the inside to turn around. However, the staff was so, so nice, always a smile, always willing to accommodate any request, such as leaving your bags at the desk if it's not check-in time or you have checked out but cannot carry these suitcases until you are ready for your transport. The girl who served breakfast always had the most cheery disposition. The breakfast, to me, was delicious, way more than you get in a lot of other hotels. One point, they have a \"non-functioning\" phone in your room. you cannot call out, but they did accommodate me by dialing the number I needed from the front desk. So you do need a cell phone that works in France.
By and large, I would absolutely stay there again.

2/10

Poor

21 Sep 2015

J

This hotel is a worn out pit.

Dirty, uninterested staff, scary elevator. Noisy, walls sounded like they were made of paper. Bathroom was dirty too.

10/10

Exceptional

11 Sep 2015

Verified traveler

This is the second time we visited this hotel on our trip, we re booked after a pleasant stay the first time. They recognised us a week later and greeted us like regulars, the whole hotel was as good as the first time. Great location for the bars and restaurants in town less than 100 yards away. Parking is next door in a secure multi story. I highly recommend it

Family

6/10

Pleasant

27 Aug 2015

Verified traveler

Very convinient location could easily walk to the cathedral and to the restaurants. The rooms were small, the shower was very small and we both struggled to use it. We were there just overnight so it was fine for what we needed.

Partner

6/10

Pleasant

16 Aug 2015

Verified traveler

Overnight stay in Reims

Only spent 1 night here. Staff did the minimum to help, but the hotel was ok for 1 night.

10/10

Exceptional

26 Jul 2015

Robert

Lovely location for city break and overnight stop

Lovely hotel, pleasant staff, very welcoming
Very helpful. Overnight stay on way to Italy.
Car parking nearby paid at hotel, cost half usual tariff.
Didn't have breakfast but what we saw looked lovely.
Fantastic location would stay again when re-visiting Reims.
Very good value for money

Family

10/10

Exceptional

12 Jul 2015

Vanessa

Stay here!

Stayed here for a night after a champagne tour in the area, was sad I couldn't stay for longer! Clean, comfy, pretty and great service. Highly recommend!

Family

6/10

Pleasant

30 Jun 2015

Verified traveler

ok hotel good location.

The room was supposed to have air conditioning and bath !it had neither very disappointing !

Partner

6/10

Pleasant

27 May 2015

Verified traveler

Good small hotel in historic French town

The hotel is in a great neighborhood full of good restaurants and near the key sights of Reims. If you are driving there's a garage with reduced rate 2 doors away.

Partner

8/10

Excellent

12 May 2015

Verified traveler

Excellent Location

The reception staff was very friendly and helpful. Very close to the cathedral, eating and shopping.

8/10

Excellent

10 May 2015

Mike

Would stay again

Usually very cautious about staying unknown in a modest hotel in city centres. This one has been recently completely refurbished in a modern style and is both comfortable and very clean - no rough edges.
Bedroom quite small, as was the ensuite, but adequate; enough storage space in wardrobe for a few days stay.
We stayed three nights and all in all consider we had excellent value. We would be happy to return again.
If you don't need fancy restaurant, spa, swimming pool/gym facilities within your hotel, this is a good choice in Reims.
Well priced, excellent value and central to everything.

10/10

Exceptional

30 Apr 2015

Verified traveler

Perfect little hotel.

Perfect little hotel should be more than a 2 star!!

Partner

2/10

Poor

28 Apr 2015

Road tripper

Unable to rate due to diversion

We arrived with reservations but were informed the hotel had a power outage...We were directed to a nearby sister hotel the Crystal. Our stay there was pleasant but we were disappointed about the Cecyl. Staff were efficient in redirecting us.

6/10

Pleasant

27 Apr 2015

Verified traveler

Good but really very very small

The location was excellent, partly because Reims city center isn't that big to start with. But we rarely needed any transport except when we were going to train station or wine houses.

The room was much smaller than we imagined from the pictures. We had 2 pieces of large luggage and we couldn't even leave the room without moving them away. But placing the heaving luggage behind the door was good because there was no chain lock on the door and we didn't feel so safe without it actually.

On the first floor, there was no privacy that not only we saw the Best Western hotel occupants right opposite to us looking over through their windows, we could hear people downstairs talking at normal voice and their cigarette smoke did join us in the room.

The bathroom lacked counter top for us to place our toiletries. Shower towels were smaller than average size. Overall, the price is cheap so we probably shouldn't complain much. And surely upper floors should have offered much better experience. But our priority was having an enclosed shower area since we would easily splash water everywhere. So when we saw what we wanted in our room, we didn't bother to ask for a higher floor room.

Last but not least, the reception staff was very helpful in booking us taxis and confirming restaurant bookings for us.

Partner

8/10

Excellent

24 Apr 2015

Verified traveler

Reims city center hotel

Very good value, unexpected stay as prebooked sister hotel referred us as they had a power problem! Off a busy pedestrian precinct the hotel has a lovely hidden courtyard garden, with steps up to lobby. A seating area breakfast room and bar are on first floor. The hotel is on four floors with an elevator. Rooms are bright and clean with comfortable beds. Staff were charming.

10/10

Exceptional

08 Apr 2015

Audrey

Really good value hotel

Really good value hotel, perfect location really close to the centre and all restaurants.
The staff was really helpful and did its best to help. We were really happy with the rooms overlooking the street, spacious and charming. But would not recommend the ones on the other side. The breakfast was really basic, but okay

Family

10/10

Exceptional

28 Mar 2015

Usman

wonderful french hospitality

rheims is a small city but its rich in history -the hotel is equally good with great staff -clean rooms -lifts and great breakfasts -I like the décor and rooms are with balconies overlooking place erlon -wonderful stay for 3 nights -wish all the best to them and rheims is unmissable easpecially basilica saint remi -will use the hotel again -close to le gar SNCF .and all the other sites too

4/10

Poor

03 Mar 2015

MDR

Why the move?

I spent considerable time choosing this hotel, believing it was more 'boutique' than others in the city. Despite arriving before the 11 o'clock 'cut-off' which was confirmed by us (through ringing the hotel) to be the latest that the hotel would permit entry, we were moved to another hotel - Hotel Latino - which was not the published sister hotel as explained on the front door of Hotel Cecyl. We were informed that our family room had had 'electrical problems' although this was not confirmed by reception staff when we returned in the morning. Hotel Latino was very poor; very thin walls (with an interesting sound track at 4.00am!), a hole in the sheets, bedside light not working, dead bug in the bed and a very 'polyester' feel to the bed covering. Overall, apart from free wifi, the experience was poor and accompanied by staff who seemed to be prepared only to offer the bare minimum. I had a broken arm and no assistance was given to my wife with bags.

We were not offered breakfast until we returned to pick up details from leaving the parking area. By that time we had eaten in another hotel. It would not have taken much to have informed us of the provision either at check in or through the 'ugly-sister' hotel. Frankly, the free parking that was given to us was insufficient in compensating for the experience.

I would suggest that any prospective clients are very careful in booking this hotel.

10/10

Exceptional

04 Jan 2015

Karel

Reims visit

great place to stay for a brief visit to Reims

Family

6/10

Pleasant

13 Dec 2014

Verified traveler

Location, location, location!

Basic room with all the essentials. Great location. Functional room but on the small side. Staff were friendly.

6/10

Pleasant

13 Nov 2014

Gregory

Convenient and great value

This hotel is in the perfect position just hundred meters from the train station. It's also on the main boulevard in only a few blocks from the beach. The hotel itself is slightly older but well constructed. And even though it was close to the train station we never heard any trains because they have a very extensive doublewindow system. Overall we had a great stay and the people that work there were friendly and accommodating. We highly recommend this place for a good price good location and good sleep

Partner

8/10

Excellent

06 Oct 2014

Verified traveler

Very nice hotel!

Great hotel in the center of Reims -- walking distance to everything with many bars, restaurants, shops nearby. Hotel was great. Rooms were clean comfortable and worked perfect for out stay in Reims.

Partner

10/10

Exceptional

27 Sep 2014

Tom

Right near all the action

Loved staying here. Very cool place.

Partner

8/10

Excellent

21 Sep 2014

Verified traveler

Hotel cecyl, Reims

A small boutique hotel in a central position.Recently refurbished. Very comfortable and good value

8/10

Excellent

21 Sep 2014

NW

Great room and location, average service

The hotel is centrally located and the room was spacious and beautifully decorated. Comfortable bed and clean room. Parking is next door but you only get in and out once. It is discounted for hotel guests if you park over 12hrs. It was on the expensive side for what you get, but the stay was pleasant. The reception staff during the day were unhelpful and not very welcoming, the evening staff were better. Wifi on the 4th floor was patchy at best.

6/10

Pleasant

19 Sep 2014

Liz

Nice cheap hotel in central location

Easy to find on one if the main streets in Reims. Good character to each room with the large \"saint\" on the bedroom wall! Kettle in room but no tea and coffee...have to get it from breakfast bar in the morning. Overall great for city break, esp when you are shopping and going back and forth to hotel.

6/10

Pleasant

15 Aug 2014

Catherine

great location but no AC

The room was nicely appointed, though we were disappointed that there was no AC and it was rather warm during our stay. The location is wonderful--right near the pedestrian zone that features lots of cafes, restaurants and shops. There's also an indoor shopping arcade a few doors away, which includes a grocery store. We were trapped in the parking garage elevator for about 15 minutes, and thankfully they dispatched someone to open the doors. I'm glad I could speak French!

10/10

Exceptional

14 Aug 2014

crunko

Great location

Lovely hotel in the centre of Reims for a superb price. Helpful staff and room quality far exceeded the two star rating.

Partner

8/10

Excellent

11 Aug 2014

Jackson

Basic but good value

Location very central but quiet. Car parking price is reduced in adjacent multi storey by hotel but note 1.85m height restriction! Kettle in room but no mugs or coffee/tea(!) but minor issue. Good place to base yourself to be central to everything.

Family

10/10

Exceptional

10 Aug 2014

sharon

Perfect city location

Right in the centre of reims, public multi storey car park next door which you get a discounted rate for from the hotel. We loved reims and the hotel was perfectly placed for us. Just of the square where all the restaurants are. 5-10 minutes to the tourist office and basilica. We also walked to the mumm Caves twenty minutes away.

10/10

Exceptional

31 Jul 2014

Andy

Lovely

We stopped over here for 1 night. Can't fault the hotel apart from a lack of coffee and biscuits in the room. There was a kettle though, it just hasn't been stocked. Otherwise it was fine. Staff were friendly and helpful. Reims is beautiful and the hotel is in the centre and easy to get to. They have a deal with the car park next door to pay €8.50 for 24 hours.

8/10

Excellent

11 Jul 2014

level headed

Nice hotel, good location

This hotel seems to have been recently updated, the rooms are a good size and the location is good for the champagne houses, the cathedral and the train station. The front staff checked us in and out quickly, the room was clean and while the bathroom was small it was very well laid out with a great shower. Big windows let in a lot of light. Free wi-fi was a bonus and though we had issued connecting from the fourth floor, the lobby was comfortable enough to use to check email. We did not eat breakfast but it did look very well appointed.

Two warnings - It was noisy at the front of the hotel due to the proximity to restaurants. Travelers looking to retire early at night should certainly request a rear room. Also the lift is very small, so those with claustrophobia will want a low level room!

Partner

10/10

Exceptional

04 Jul 2014

Matt

Great spot

My girlfriend and I enjoyed an excellent couple of nights at hotel cecyl. Rooms were nice and clean, location excellent, and service was great too. The breakfast at the hotel was good, and much more reasonable than surrounding cafés from what we could see. Would definately go back if in Reims again!

8/10

Excellent

25 Jun 2014

Kasia

Nice hotel easy access to Paris by train.

The staff were really friendly & helpful. We stayed in a standard room which had a Nespresso coffee machine, good free wifi and a room safe. The choice of food at breakfast was exceptional and the best breakfast i have ever had. The secure public car park was across the road as was the beautiful Fontainebleau Chateau. We travelled by train to Paris which took 40 mins and cost 16 Euros. The return ticket was also valid for the Metro & buses in Paris an absolute bargain. I will definitely stay at this hotel again.

6/10

Pleasant

17 Jun 2014

Verified traveler

Rooms are ok and very central location in Reims

However, nothing special. Also, the carpet flooring in the bath room isn't really that great. Rooms are also somewhat small but ok in terms of value for money considering the other places in town!

4/10

Poor

07 Dec 2025

Dimitri

Bon accueil à notre arrivée. En revanche, plusieurs points nous ont déçus.

À la découverte de notre chambre, nous avons constaté qu’elle était étroite. Les toilettes se trouvent dans la salle de bain, ce qui la rend encore plus exiguë. Le support du pommeau de douche ne tenait pas correctement, et l’isolation de la chambre était particulièrement mauvaise : nous avons entendu des conversations et des cris dans la rue toute la nuit, alors que nous étions au 3ᵉ étage. Le matin, lorsque nos voisins prenaient leur douche, on avait l’impression qu’ils étaient dans notre propre salle de bain.

La literie était confortable.

Concernant le petit-déjeuner, le choix et la qualité des produits étaient insuffisants. La dame présente au service devait également gérer l’accueil, et passait beaucoup de temps au téléphone. Un effort devrait clairement être fait sur la relation client.

Nous lui avons fait part de nos remarques. Elle nous a écoutés, mais les explications fournies n’étaient pas cohérentes.

Nous ne recommandons pas cet établissement.

Partner

6/10

Pleasant

30 Nov 2025

Dominique

Endroit parfait pour les marchés de Noël mais chambre exigue ainsi que la salle de bain

Leisure Family

2/10

Poor

11 Oct 2025

Jesper

Nok det ringeste hotel jeg har boet på.

Business

6/10

Pleasant

10 Aug 2025

Ulf

Champagnestaden

Lite litet av följande launch, badrum och hiss. Internet ok. Läge helt perfekt

Partner

2/10

Poor

13 Jul 2025

Joelle

Horrible , à fuir à cause du bruit de la rue

Nous sommes arrivées trop tôt . Mais nous avons laissé notre bagage . Chercher on possible à partir de 14h. Nous sommes revenus vers 16h et la femme de ménage était encore dans la chambre . Mais ça ce n est rien LA FENÊTRE N AVAIT PAW DD FOU LE VITRAGE et donnait sur une rue où toute la nuit sans exception , des gens saouls qui hurlaient , nous ont empêché de former . Mais vraiment toute la nuit . Ça c est arrêté vers 6.1/4 ou 1/2 et nous avons encore été réveillé cette fois par ceux qui occupaient la chambre du dessus fin. 201 et qui pendant une heure , jusqu à ce su ils partent à 8h , n ont pas arrêter de faire les /00 pas , … une horreur
Ma fille et moi n avons donc pas du tout dormi de la nuit et ce n est pas une expression
Même à 80€ la chambre , c est une honte .meme si je vous l accorde, l hôtel n est pas responsable des beurreries du samedi soir .
Je si Pas regardé les avis . Mais je pense ne pas être la seule à avoir vécu cet enfer . Surtout si on était si 1 er étage

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Lyne

Chambre et douche très petite. Le prix affiché sur place était moins cher que ce que nous avons payé d’avance. Nous avons bénéficié de bons conseils à la réception.

8/10

Excellent

22 Jun 2025

Siw

Små, ukorslige rom. Sliten og gammelt.

Partner

8/10

Excellent

04 Jun 2025

Philippe

Sa situation : centre ville pas très loin de l'Arena- bon rapport qualité-prix

Leisure Partner

10/10

Exceptional

26 May 2025

Daniel

Very good

Partner

4/10

Poor

19 Apr 2025

jens

Hotellet var meget slidt, elevatoren virkede ikke.
De var i gang med at renovere på værelserne ved siden af vores, hvilket medførte en del støj og lugte. De arbejde til ca. kl. 20.00, hvilket betød at der ikke var ro.
Ikke et sted vi vil tage hen igen.
Dog var personalet venlig

Partner

8/10

Excellent

15 Apr 2025

Daisy

Les gens de cet hôtel sont vraiment sympathiques, mais on ne peut arriver à l'hôtel sans l'aide de l'employé. Tout est en travaux autour de l'hôtel. Finalement, on arrive, mais l'ascenseur de l'hôtel est en panne. On monte trois étages par l'escalier en colimaçon. L'hôtel est bien centré et les gens sont charmants. Heureusement.

Leisure Pet

8/10

Excellent

13 Apr 2025

Verified traveler

침대 푹신하고, 직원분들이 친절함

방이 좁은 편이고, 방문기간 중 엘레베이터가 고장(직원분이 집을 직접 올려주시긴 했음)

Business

2/10

Poor

07 Apr 2025

Boris

Horrible

Hôtel sale, chambre au 4ème étage (ascenseur en panne), à la réception rodent des personnes clairement suralcoolisées. Nous sommes partis et avons pris un autre hôtel pour la nuit.
Très décevant également le service hôtels.com - les photos ne correspondent pas du tout à la réalité.

Partner

2/10

Poor

30 Mar 2025

Verified traveler

Vieux Hotel

J'ai choisi la chambre avec des photos sur internet, mais pas de canape, pas de baignoire, surface petite pas rapport photo, sale tapis, trop petit ancien ascenseur pour une personne avec un bagage

Self