Name: Appart'City Confort Reims Centre
Address: Rue Ponsardin, 33, Reims, 51100, FR

2/10

Poor

23 Jul 2026

Maressa

The room smelled very bad. Carpet was very dirty. There was no bedding for the sofa bed my oldest child had to sleep with us and the 12 weeks baby.
Bathroom had clipped nails inside the sink.
Overall, the room itself was not great.
Breakfast was good.

10/10

Exceptional

20 Jul 2026

davide

Breakfast could be improved. Eggs should be already boiled. Otherwise it is a waste of time for boiling and for cooling them down.

8/10

Excellent

28 Jun 2026

Sanda

Clean room, kind staff, great location. However, the room is much smaller than it looks in the photos (although the bathroom is a good size) and we went in june so it was extremely hot - and the fans they provided in the room are quite weak. No AC, which is the main downside for summertime travel. But if the weather is good, id say the room is very good value.

Partner

6/10

Pleasant

13 Jun 2026

Karl

The room was clean the bed was nice and a good shower the room was old and in need of some updating

Partner

8/10

Excellent

30 May 2026

Anthony

Séjour agréable à Appart'City Confort Reims Centre. Chambre au 4e étage côté cour intérieure : calme et propre, avec une salle de bain assez spacieuse. Le lit double était un peu juste pour deux (probablement un 140). Hôtel bien situé, à distance de marche du centre et facilement accessible, avec un parking à 2 minutes proposant des bornes de recharge.

Partner

10/10

Exceptional

22 May 2026

ANDRE

Appart'city est très bien situé, à 8-10 minutes de marche de la Cathédrale, des restos, etc. endroit calme la nuit et confortable. Le buffet petit-déjeuner est bien garni et la nourriture excellente.

Partner

10/10

Exceptional

18 May 2026

Chantal

Emplacement pratique, stationnement facile et endroit convivial

Partner

10/10

Exceptional

18 May 2026

Joy

Loved everything about the property. Although it was so rainy did not get to enjoy the little patio, the breakfast was good with friendly staff. I liked the fact that the room has kitchenette so if one would want to stay more than a day, you could save money by using the kitchen.
The only issue was not being able to read or speak the French language, and that made the first time entry confusing. Thank goodness for our taxi driver helping us to get in. Another couple shortly behind us had the same issue. Just know that the gate is locked and there are some small buttons to push (like an intercom) in order for the gate to open. You walk straight through a covered cement like area to the back
of this covered area -going outside and turning to your right to get in to the check-in area.

Friends

8/10

Excellent

06 May 2026

Jacqueline

Good location, quiet, secure.

Self

10/10

Exceptional

04 Apr 2026

Kara

My daughter and I stayed for a quick overnight mini vacation. While the hotel has no parking garage, street parking was available and very inexpensive. Our 20 hour stay cost 5 euros. The hotel is behind a locked gate, but entrance is easy- lots of security cameras for safety. The hotel itself is a little dated and there isn't really a lobby or any decor, you go into a room to check in. We checked in at 3pm and they had two people working the front desk for efficiency. Our room, though small, had everything we wanted. It was clean, appliances all worked, the kitchenette had everything needed to prepare a meal and wash up. The TV allows casting, so we watched a movie from my phone. The bed was very comfortable: mattress and pillows were firm- possibly new. I was surprised to find a fan in the closet, which I used (I normally pack one and forgot this time). We took a 15 minute walk into the City Center and saw the main attractions of the town. We ate dinner out, otherwise we would have taken advantage of having pizza delivered to our room! Check out was as easy as dropping our key card into a basket. We will definitely be staying here again! Thanks for the Easter chocolates!

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Robert

Great duplex room. Very friendly staff

10/10

Exceptional

01 Feb 2026

Antony

Really friendly staff, room was fantastic, clean and supplied very well with utensils and coffee machine. Would definitely stay again

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Christine

We had an amazing time at this location. Friendly staff. wee located at a walking distance of the major touristic sites and city center.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Tammy

The evening girl that was there my first 2 nights was amazing.
The breakfast was very good.
Having a kitchen definitely made things convenient.
The location was also fabulous. Close to the city center as well as several champagne houses.

Self

10/10

Exceptional

10 Dec 2025

Gianluca

Conveniently located less than a ten minute walk to the Cathedral and old section. The room was more than adequate, clean and a great value. Metered parking is easy to find on the street.

10/10

Exceptional

27 Nov 2025

Susan Jane

Room was clean small and perfectly formed. Light and airy.
Staff friendly and helpful, good shower.

Partner

8/10

Excellent

26 Nov 2025

Jeff

Great staff

8/10

Excellent

24 Nov 2025

Tomoko

It was a bit hard to climb up to the loft bedroom.

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Xavier

Excellent location closes to the cathedral, clean space and great value for money

Leisure Partner

2/10

Poor

10 Oct 2025

Eric

The worst bedding experience of my life. Mattress and pillow were terribly uncomfortable. Limited amount of towels, no tissue. Wouldn’t return again to this location

Friends_and_family Family

4/10

Poor

10 Oct 2025

Mariana

El hotel no es lo que se ve en las fotos, no me gustó, la chica de recepción si fue muy amable y atenta. El hotel está cerca al centro caminando unos 15 minutos.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Juliann

Nice room with balcony.

Leisure Friends

10/10

Exceptional

22 Sep 2025

Elizabeth

Room and staff were excellent. We moved our car from front to back of property on advice of staff because cars have apparently been vandalised at front of property recently. This made area feel a little unsafe.
Staff were superb and helped us with Saturday parking arrangements etc
Breakfast was very good but a little expensive although we have no comparison for this in the area - much better value for money than Premiere Classe breakfast which we had recently in same town.

Leisure Partner

8/10

Excellent

21 Sep 2025

Wendy

Very clean room. We had a 4th floor room overlooking the Cathedral. Great view but low attic ceiling. Small room. Great, modern bathroom. Quiet.

Leisure

6/10

Pleasant

12 Sep 2025

Gerald

Ok if you are really trying to save !!

Very disappointed with our stay…..the room was okay, but the staff was not overly friendly and very disappointed that there was no AC in the room and also NO ice available…..would not return to this location again…..Hotels.com please note on this site that AC is not available & also no ice

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Angela

Staff was friendly and hotel room very clean.

10/10

Exceptional

04 Aug 2025

Verified traveler

Reims solo trip

A lovely place to stay-in the quieter area of Reims but just a 10 minute walk away from the centre. Close to lots of local amenities. A very clean and well appointed room and bathroom. Kitchenette was very useful.

Self

8/10

Excellent

09 Jun 2025

Kimberly

It was an in expensive place to stay. A short cab ride to shops and restaurants. There are a few things within walking distance. The hotel sells pizza. Don’t do it. I was too The girl at the desk accidently dropped it in the box. It was mangled. She offered to make me another but I was too tired and took it as is. It was terrible. Other than that the ladies at the front desk were very nice and helpful.

Self

8/10

Excellent

28 May 2025

derek

Clean and basic but great for a night or two

Leisure Friends

10/10

Exceptional

01 May 2025

Meghan

Friendly staff, great breakfast options. A little off the main area, but easily walkable.

Leisure Partner

8/10

Excellent

15 Apr 2025

Sara

Excellent location and VFM … sofa bed a bit hard tbf maybe better for youths next time.

Friends_and_family Family

2/10

Poor

11 Mar 2025

Mary

We woke up without electricity or water due to a supposedly planned inspection but no one told us and they pretend it was signs on the elevator and the reception but we must have been blind because they were no signs and we took the stairs. The receptionist said nothing of the sort when we checked in. The washing machine is connected, via an app to a different site and we lost our money. Finally when it worked the dryer was broken and we had a load of wet clothes to go home. To be fair the night receptionist had pity on us and used the personal’s dryer to dry them. I contacted the washing machine company and they did not respond. The hotel denied any responsibility. Neither for the lack of communication or their defect laundry. The location is great. The amenities poor, it is cheap but I do not recommend it to anyone.

Leisure Partner

10/10

Exceptional

22 Dec 2024

Sandeep

Solo stay, 1 night

I stayed solo for 1 night.
The staff were very friendly and helpful.
I'm driving around France so having a kitchenette to prep food was very useful too.
The place is clean, quiet and a short walk to the city centre.

Self

10/10

Exceptional

30 Nov 2024

Benjamin

Wonderful

Business

10/10

Exceptional

09 Oct 2024

Benjamin

Great check in and check out with an efficient and courteous team. The room and equipment was exactly what I needed and expected. I highly recommend this place.

Business

10/10

Exceptional

07 Oct 2024

Xavier

The apartment was very clean and exactly like on the description. Very closed to the city main attractions, basic in terms of decoration but very well equipped. Very good value for money. There is also a parking right at the corner.

Leisure Partner

8/10

Excellent

20 Aug 2024

Lauren

No AC was brutal, but overall a good property. Big rooms and cute balcony.

Leisure Partner

6/10

Pleasant

15 Aug 2024

Hayley

Hotel room was fine, was able to get portable aircon for 2nd night, but it didn't cool much.

The entry/reception/signage really need work. It really lets the hotel down.
Also annoying having the outside tables where people smoke right near the front door.

Self

10/10

Exceptional

16 Jul 2024

Beatrice

Great and clean property wry well situated. Good prices as well.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Lana

Excellent value. Clean! Would stay again

6/10

Pleasant

05 Jun 2024

Michelle

Eventhough the photos of the rooms are the same, the property on the outside and the terrace are way worse. It feels cold and unviting. Rooms are super clean and staff (while not always on front desk) were super nice.

Business_and_leisure Self

10/10

Exceptional

14 May 2024

Joseph E.

Outstanding value.

8/10

Excellent

14 Apr 2024

Peter

Average

We were disappointed with Housekeeping. The shampoo/soap dispenser in the shower cubicle was empty when we arrived, so we had to use our own Also, the lights above the mirror in the bathroom didn't work. This can only be attributed to lack of effort by cleaner/supervisor Everything else was basic, but OK.

Partner

8/10

Excellent

11 Apr 2024

Jessica

The property is definitely a budget type of hotel, but still overall acceptable. If you will be out sightseeing most of the day, then this room is priced exactly right.

Leisure Self

10/10

Exceptional

22 Oct 2023

Ailsa

Easy check-in, close to car parks, clean room with good in-room amenities

Leisure Family_with_children

10/10

Exceptional

07 Oct 2023

Garrett

My French was not the best, but the staff was very understanding and worked with me to answer all my questions. It can be easy to get lost in the city since the location is inside a building complex, but you’ll figure it out soon.

8/10

Excellent

25 Sep 2023

Jeffrey

Parking was terrible

Leisure Partner

8/10

Excellent

06 Sep 2023

Cindy

We stayed for one night before heading to the airport. Just my daughter and I. The room was comfortable and clean. Bathroom was good size. Kitchenette is purposeful but very small so don’t bank on ot to cook a gourmet meal! The location is beautiful and access to everything is easy.

8/10

Excellent

10 Aug 2023

belen

Good value for money

Leisure Friends

10/10

Exceptional

09 Jul 2023

Verified traveler

This hotel is comfortable, clean, and in a good location. The workers were incredibly kind and helpful!

Partner

10/10

Exceptional

20 Feb 2023

Richard

Great place

East check in, lovely spacious room with huge areas to spread out as a family. Really close to the city centre. Would recommend highly

Friends_and_family Family

4/10

Poor

11 Jan 2023

Chloris

Less than desirable for a family trip but if you are looking for a few days alone and need to cook, good for you
Breakfast was surprisingly good

Friends_and_family Family

10/10

Exceptional

15 Sep 2022

Leonardo

The property is very located very close to cultural attractions.

Very clean and comfortable.

Perfect for families.

Leisure Family

6/10

Pleasant

28 Aug 2022

Cassandra

No hot water so both had cold showers
And no fan in room so we had to leave windows open and very noisy outside

Partner

8/10

Excellent

08 Aug 2022

Matthew

Good location, nice building. Reims is a very nice city. It was a pity that the breakfast on offer was so expensive; although it did mean that we discovered one of the lovely bakeries in the town!

Leisure Family

6/10

Pleasant

05 Aug 2022

Paul

The property was adequate for what we needed..

Leisure Friends

8/10

Excellent

29 Dec 2021

valerian

A five days stay before christmas

Ideally located to be in the heart of Reims. The studio for 2 persons is very small but you have everything you need if you don't want to eat outside. It was clean, not spotless but clean.

Partner

4/10

Poor

18 Nov 2021

Mikko

Old apartment hotel that is a bit worn out. Very small rooms and not very clean. Location is good.

Leisure Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

This is an awesome find! Walking distance to everything, quiet, cute. It’s small, but it had everything that we needed and the people were great. I would definitely stay again.

Leisure Partner

10/10

Exceptional

27 Nov 2019

James

Fantastic location

Stay here every year for the Christmas markets and never had any cause to complain!

Partner

8/10

Excellent

09 Nov 2019

Julia

good

Good. Somehow distant from the center but close to Pommery & Tattinger.
No cleabing service but enyoable stay

Partner

6/10

Pleasant

06 Oct 2019

Noah

Needs some repairs

The room was not very well maintained. The toilet paper dispenser had been ripped off the wall at some point and had been left on the shelf of the sink. The air conditioning didn’t function so we had to open the windows to let cold night air in.

Partner

10/10

Exceptional

02 Oct 2019

Christy

Nice hotel with good locations
The any downside is that there is no onsite parking

Leisure Self

4/10

Poor

23 Sep 2019

Megan

No AC

It was a warm day and the room had no air conditioning so it was hard to sleep since it was warm.

Partner

8/10

Excellent

23 Sep 2019

Verified traveler

It was a clean hotel, and well located but difficult to find. It needs a better sign outside as the entrance is located in an inside courtyard. Also, I did not expect to have to climb stairs to go to bed and have to descend at night to go to the bathroom;the photo on the advertisement is misleading. Parking is not available but there is a public parking quite near for only 4 euros the 24 hours.

Partner

8/10

Excellent

14 Sep 2019

Charles

The property was a bit difficult to spot, but street parking was very easy (in September), and the stafff was extremely friendly. Also, it was easy walking distance to caves and downtown.

Leisure Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Great stay, very modern and comfortable rooms, wonderful location, very walkable all over Reims and parking was very accessible

Business_and_leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

This place is unique,amazing,I will come back here as soon as I can

Leisure Self

8/10

Excellent

16 Jul 2019

Warren

Apart hotel Reims

Very convenient to the city center, and clean. We had a nice deck where we could have simple dinners and snacks. Very friendly staff and nice breakfasts

Partner

8/10

Excellent

29 Jun 2019

Jeff

Convenient to Reims Center

Convenient to Reims center, cathedral. Nice kitchenette, on site pizza room service. Couldn’t connect HDMI to TV to stream content.

Partner

6/10

Pleasant

26 Jun 2019

Verified traveler

The studio is very tiny and nothing like the pictures. Location is not easy to find. It's more like a hostel !

Leisure Self

6/10

Pleasant

25 Jun 2019

Verified traveler

It was very hot and there was no air conditioning. They did offer us a fan though.

Leisure Family

10/10

Exceptional

17 Jun 2019

Jackie Lynn

Nice..

A nice place. Good amount of space for 4 people. comfortable beds. market just a couple of steps away.

Friends

10/10

Exceptional

17 Jun 2019

Heidi

Finding unlocked entrance somewhat difficult. The street address led to a gate that was locked. Once in, however, the staff was extremely nice and accommodating. Check in and check out was quick. Room had small kitchen, huge bathroom, and the bedroom was upstairs. Window was very nice and faced the courtyard. TV was upstairs so only way to watch was if you were in bed. Channels limited. Front office / reception staff amazingly kind and helpful!!!

Family

10/10

Exceptional

17 Jun 2019

Sarah Elizabeth

Well with the money

Very comfortable.

Partner

10/10

Exceptional

14 Jun 2019

Lisa

Reims vacation

Staff very helpful. Was here on vacation

Partner

8/10

Excellent

01 May 2019

Verified traveler

Not much unique. Cheap and cheerful. Clean rooms and bathrooms.

Business Self

6/10

Pleasant

20 Apr 2019

Christian C.

Great convenient ant comfortable night!

Everything at your fingertips in the heart of Champagne Country!
Fantastic!

10/10

Exceptional

02 Dec 2018

James

Ideal place to stay!

Great location for everything in Reims!

Partner

8/10

Excellent

20 Oct 2018

Verified traveler

Front entry difficult to find. But it was a nice hotel and cheap

10/10

Exceptional

14 Oct 2018

Verified traveler

We did not have any problem with the property itself, but arriving it was tricky, the GPS show us a different property, in the corner of the block, it took us like 15 minutes to wondering around until we finally find the place.

4/10

Poor

12 Sep 2018

Andrea

Disappointing.

Disappointing. The exterior and shared gardens were attractive but the smell in the corridor was stale and uninviting. The room itself was drab and miserable. The carpets were really badly stained and the distance between the bed and cooking area was less than a metre, so we did not attempt to cook. Because of this we booked breakfast, which was thirteen euros per person and very poor value. Compared to other apart’hotels, this was really disappointing and a rather miserable end to our trip, as this was the final stopover before leaving France. We would not recommend it.

Partner

8/10

Excellent

11 Sep 2018

Verified traveler

Goid location

We had a superior studio apartments. it was spacious. The sofa bed wasnt great as the sofa pillows would stay on so it made it hard to sit on. The showers ok but a bit weak. Location was good. there is no actual parking with studio its around the corner and the Jamon belle tower was £4 euros BUT every day you need to drive out and repark.

8/10

Excellent

05 Sep 2018

Manuel

New concept hotel.

This new concept for a hotel results interesting: You get just that you paid for. Thanks to this concept, the hotel can offer you more space and rooms for three or more people. Something like the low cost airlines. And because this hotel was recently build its condition is very good, as well as its location. Very recommendable.

Family

6/10

Pleasant

03 Sep 2018

Verified traveler

Functional, good location, clean no frills

Clean and comfortable weekend stay. Great location for everything thing you want to see and do in Reims.

4/10

Poor

30 Aug 2018

Anthony

You get what you pay for

This hotel does not have air conditioning. We slept with the window open and on top of the sheets. The bed was not comfortable at all. The reception spoke good english which was nice. The hotel was semi-clean. Our friends that were staying in a different room had a broken toilet that didn’t work. When they told the front desk they said they would be there in an hour and never came. Overall, you get what you pay for. This hotel was extremely cheap and was a place to lay our head down for the night.

8/10

Excellent

20 Aug 2018

Verified traveler

Cheap and cheerful and great location

We booked an apartment, which was fine for us and our young son - there was lots of space in the rooms, high ceilings and a lovely balcony. The apartment was pretty basic with no atmosphere or luxury, but we were out and about all day every day and just needed somewhere to crash at night. Sleep quality was great, there were blackout curtains and it was so quiet (we had room 107, first floor, right at the end). For 90 euros or so for a night, it was a pretty good price. Reception and cleaning staff were all charming and really helpful.

8/10

Excellent

20 Jul 2018

Lynee

Small but comfortable

10/10

Exceptional

20 Jul 2018

Mike

The entrance was a little hard to find but once found was very good. No Aircon on a hot day meant the room was a bit stuffy but a fan was offered.

8/10

Excellent

20 Jun 2018

Gwen

Great value

This is a great “value for money” hotel. The rooms are small but spotlessly clean. The location is close enough to the center to be convenient but far enough to be “local”. The kitchenette makes it great if you shop at the market and bring home bread, wine, cheese and veggies.

The decor is not glamorous but this is a great, functional place to stay

Friends

8/10

Excellent

12 Jun 2018

Verified traveler

Convenient location

The room was very small but had everything you need for a short stay. We were on the top floor so it got very hot and there is no AC nor even a fan. The bathroom was spacious.

10/10

Exceptional

05 Jun 2018

Verified traveler

Great value

Family

4/10

Poor

02 Jun 2018

Richard

Disappointing

Overall it lacked care and attention: The reception staff did not make us feel welcome upon arrival, the room
had insufficient bedding and towels for my family and the breakfast was poor and lacked any thought. Sadly what I saw advertised on hotels.com upon booking was not at all reflected in our eventual stay there. The silver lining, of course, is that the location was good; 5 mins walk to the Cathedral.

Family

8/10

Excellent

27 May 2018

Beerwolf

Basic well equipped and clean room but quite hot in good weather.

8/10

Excellent

16 May 2018

Gareth

Great location for exploring

Great location for exploring Reims on foot. Room was smaller than expected but had everything we needed for a short break.

Partner

10/10

Exceptional

27 Nov 2017

James

Christmas market visit

Lack of free parking around the building

Partner

6/10

Pleasant

13 Nov 2017

Verified traveler

Appart’ city Reims

Hard to find. Very much a college dorm situation. Our room was never cleaned during our 3 night stay.

8/10

Excellent

25 Oct 2017

Petrus

Good quite area with some parking. Convenient Casino supermarket in same block

Partner

4/10

Poor

12 Oct 2017

mark

Not great

Stayed at this hotel before but very disappointed this time. Twin bed room had beds 2'6\" wide which is ridiculous for an adult. Fridges in the rooms were leaking water onto the floor (in several of the rooms our group had) leaving a puddle on the carpet. No shampoo in the shower.
Location of the hotel is a short walk into the city centre so if are ok with the above points and can get a room cheap enough then I guess enjoy... We won't be staying there again

8/10

Excellent

27 Sep 2017

Ricardo

Good hotel and within walking distance of Cathedra

Will definitely recommend it to my friends.

Room was tiny but it was a good deal.

Breakfast is included and it's nice to grab a small bite.

There are some really good restaurants near the Cathedral. Make sure to check them out.