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Mercure Reims Parc des Expositions

Reims · France

Rue Gabriel Voisin, 2View location

8.2/10Excellent242 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood7.0/107.0
Amenities7.4/107.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Reims Parc des Expositions

This city hotel is located in an office and business area, 5 minutes away from the most famous Champagne brand factory. Just behind the Exhibition Centre, this hotel is ideally situated for business or family trips. It is placed amid 2.

5 ha of well-tended gardens and provides guests with a total of 100 accommodations to choose from. All units are air-conditioned and fitted with a private bathroom. Flat-screen TV with satellite channels provides entertainment in each guestroom.

Visitors are welcome to take a refreshing dip in the outdoor swimming pool or refresh themselves with a drink at the bar. Traditional and regional French cuisine can be tried at the on-site restaurant.

Read more about this hotelShow less

When you stay at Mercure Reims Parc des Expositions in Reims, you'll be in the business district, within a 15-minute walk of Reims Exhibition Centre and Parc de Champagne. This hotel is 1.2 mi (2 km) from Domaine Pommery and 1.5 mi (2.4 km) from Champagne Taittinger.

Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Reims? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from June to September.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.00 per person
    • Pet fee: EUR 12 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Reims Exhibition Centre 0.7 km / 0.5 mi
Parc de Champagne 0.9 km / 0.6 mi
Domaine Pommery 1.7 km / 1.1 mi
Ruinart 2 km / 1.2 mi
Champagne Taittinger 2.3 km / 1.4 mi
Veuve Clicquot-Ponsardin 2.3 km / 1.4 mi
Piper-Heidsieck 2.3 km / 1.4 mi
G. H. Martel and Co 2.5 km / 1.6 mi
Abbey of Saint-Remi 2.7 km / 1.7 mi
St. Remi Basilica 2.7 km / 1.7 mi
Automobile Museum 2.8 km / 1.7 mi
Musée St-Rémi 2.9 km / 1.8 mi
Carnegie Library of Reims 3.6 km / 2.2 mi
Tau Palace 3.7 km / 2.3 mi
Champagne-Ardenne Planetarium Museum 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 29 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Fax
  • Game roomExtra charge
  • Green Key (FEE)
  • Non-smoking establishment
  • Single-Use Plastic Free
  • ArcheryExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    QUADRUPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    TWIN CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 25 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Mercure Reims Parc des Expositions

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSIC GARDEN VIEWSINGLE • CLASSIC GARDEN VIEWSGL.AS-GV

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    SINGLE CLASSIC GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 25 m²TWN.AS
    TWIN CLASSICPhoto unavailable2 photos

    Mercure Reims Parc des Expositions

    TWIN CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Safe
    • Individually adjustable air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Mercure Reims Parc des Expositions

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 25 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable3 photos

    Mercure Reims Parc des Expositions

    DOUBLE CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Reims Parc des Expositions

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Reims Parc des Expositions

8.2
Excellent
242 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
7.0 /10
Amenities
7.4 /10
75 reviews shown
8/10
Excellent
15 Jul 2026
Andrew
Waterproof mattress cover sweaty, poly-cotton sheets don't help, so beds not as comfortable as they should be.
Partner
8/10
Excellent
06 Sep 2025
Matthias
breakfast poor
6/10
Pleasant
17 Aug 2025
Maddalena
The
Friends_and_family Friends
10/10
Exceptional
17 Aug 2025
Julie
We booked an ‘arty’ room, really comfy bed and nice & quiet.
Secure overnight parking, ideal stop off point from France to UK.
A little out of town but if it’s just a rest stop you need then it’s ideal.
Really nice bar area, super dog friendly & nice food served in the restaurant (opens at 7pm and food isn’t available before that, although the lady behind the bar kindly heated us up a pizza as we were ravenous!)

The service in the restaurant was slow, an hour’s wait between starters & mains, not ideal and it wasn’t just us. All staff really nice though.
We’d definitely stay again.
Leisure Pet
6/10
Pleasant
28 Jul 2025
Matthew
My 1 night stay was uncomfortable because the aircon could not keep the room cool. I had a top floor end of corridor room with windows facing the sun. It's difficult to get past that. I wish I had raised it with the staff as they may have been able to move us? I had my daughter with me and we had a lot of stuff and we were breaking a long journey for the night and we were tired so the idea of moving rooms seemed too much.
The staff were brilliant and the food was excellent.
We chose it because it had a pool - it was disappointingly cold - but we still had a swim.
I would not stay again.
Leisure Family_with_children
10/10
Exceptional
06 Jul 2025
Sunil
Staff was wonderful
10/10
Exceptional
23 Jun 2025
John Duncan
Roomwas comfortable and reasonably spacious. Staff were very helpful as food of a good standarx
Partner
10/10
Exceptional
20 Jun 2025
Natalie
We had a great stay en-route to Switzerland. The hotel was comfortable and there was lovely food in the restaurant.
Leisure Partner
10/10
Exceptional
23 Feb 2025
CATHERINE
Had a lovely evening. Very relaxing after long drive from Alps on our way back to Eurotunnel
Leisure Partner
10/10
Exceptional
16 Feb 2025
Tanya

Great Hotel

Room was spacious, friendly and accommodation staff, good restaurant menu with vegan options for me. Dog friendly. All in all a very enjoyable stay.
Partner
10/10
Exceptional
16 Oct 2024
Wayne
Nice quiet room, but it was a little too warm for good sleeping. The breakfast was outstanding, and all of the staff personnel were friendly and eager to help. I would absolutely stay there again if I was in the are.
Partner
6/10
Pleasant
01 Jul 2024
Tracey

Avoid!!!

Very disappointing.., we have stayed at Mercure in central London, 4 star, & also in Belgium, 4 star. Both were fantastic so booked this “4 star” without much hesitation. The hotel is at best 3 star. It is in serious need of upgrading especially the rooms & bathrooms. The drinks were overpriced & poorly mixed (I’ve never had aperol spritz with so little aperol & Prosecco, it was like drinking Perrier with a hint of orange). Food was mediocre. Room advertised as having free bottled water but none in rooms, fridges empty, & no offer of water by staff at check in, advertised with coffee maker & every photo of all room types shows a Nespresso machine, but none in room, just a kettle! Both other Necure hotels we went to advertised water & Nespresso & had them in rooms. 1st room we were given, lights on bedside didn’t work, & toilet seat & lid would not stay up. Changed room, with no apologies, & next room, lights were working & toilet lid stayed up but not seat!! Couldn’t face changing again! Given 2 room cards but only 1 worked…, took other back to reception..,. No apology & she didn’t ask if room ok this time even though she was same lady who changed our room only 10 mins previously.
Air conditioning advertised in rooms did not work….set it at 15degs & still nothing!!!
Would not stay again unfortunately & couldn’t recommend.
Partner
10/10
Exceptional
18 Feb 2024
Javier
Excellent value for money - highly rexommended
Leisure Family
8/10
Excellent
14 Oct 2023
Melissa
This is a fun and artsy hotel. The staff is very friendly and the accommodations are very good.
Leisure Friends
10/10
Exceptional
22 Sep 2023
CAMILO
Design
8/10
Excellent
04 Aug 2023
Jennifer
Staff very helpful would stay again
Leisure
4/10
Poor
24 Jul 2023
Heather
Really shabby rooms, cracked tiles, dirty chairs and carpets.
Leisure Pet
10/10
Exceptional
21 May 2023
Kendall

Great stop off

Great stop off on the way to the Alpes. Helpful staff and dog friendly, great breakfast !
Partner
10/10
Exceptional
01 Dec 2022
c l

Such a find

We stayed on our way to England. Such a find. Loved the concept and everything.
Well done.
Food was good but breakfast was great.
Partner
8/10
Excellent
31 Oct 2022
Nicholas
Further out of town than expected & no tea / coffee in the room despite the kettle & mugs !!
Partner
4/10
Poor
29 Mar 2022
Giuseppe
Only positive has been the outstanding restaurant staff, with quality food and drinks.

The receptionist lady slow, not caring, unprofessional. Room seems like it was an ibis and not a 4 star hotel. Plus noise during the whole night... Never again
Business Self
10/10
Exceptional
21 Feb 2022
Simon
Good sized, clean rooms
Leisure Family
10/10
Exceptional
11 Oct 2021
Verified traveler
We had a great visit. There is a really cool restaurant/bar at the hotel with a good selection of champagne.
Friends_and_family Friends
8/10
Excellent
26 Jul 2021
Derrick

Pleasant Stay

This was an Ad-Hoc stay over and the hotel fulfilled its purpose, was clean and staff were helpful.
Business
8/10
Excellent
29 Sep 2020
Ciaran

Decent, if not quite champagne

Convenient hotel for overnighting, on the edge of town, easily accessed off main routes. Walkable distance to the centre. Hotel is possibly a bit dated, but staff were quite friendly and welcoming.
Self
8/10
Excellent
22 Aug 2020
Duncan

Nice overnight stop

Pleasant hotel, some nice artwork around the place. Half board dinner was plain but competently prepared. Breakfast ok but everyone ignoring the taped arrows for covid protection and no sign of staff to restock when bread ran out. Also wooden disposable cutlery?
Partner
8/10
Excellent
26 Nov 2019
Jonathan

God

Good clean hotel stayed one night travelling through france
Business
8/10
Excellent
12 Nov 2019
Peter
The hotel was a bit too trendy for us, staff very good. Unfortunately the toilet seat was broken and the water in basin had no pressure. Very disappointing after staying in some great Mercure hotels. Peter Henderson
Partner
8/10
Excellent
13 Oct 2019
Yvette
Check in was efficient with a friendly English speaking staff member.
Restaurant staff member was excellent, a great sense of humour and helped with our choices as one of our party is gluten free and two members are vegans. He was brilliantly helpful and very smiley . So sorry we didn’t get his name! Nothing was too much trouble:
Friends_and_family Family
10/10
Exceptional
06 Aug 2019
Verified traveler
Great hotel, funky decor and really helpful staff. Would deffo go back.. Pool was good fun
Friends_and_family Family
8/10
Excellent
13 Jun 2019
Susanne

Perfect stop!

A perfect stop on a road trip. Close to highway, good food and drinks.
Partner
8/10
Excellent
05 Aug 2026
Cecilia
Härligt med pool.
8/10
Excellent
03 Aug 2026
Corinne
Bon séjour une équipe serviable et des équipements au top.
8/10
Excellent
27 Jul 2026
Michael
Meget fint hotel med god morgenmad. Desværre var sengene
6/10
Pleasant
18 Jul 2026
Eric
Hotel vieillissant, avec une climatisation non fonctionnelle ce qui est malvenu en période de canicule.
De plus pas de refrigérateur ni de coffre dans les chambres
Partner
8/10
Excellent
05 Jun 2026
Lis
Alt okay til prisen Venligt personale
Friends_and_family Friends
10/10
Exceptional
19 May 2026
Gaby
Alles super. Parkplätze vor dem Haus. Kleiner gemütlicher Garten mit Liegestuhl vor dem Eingang. Kostenloses Wasser im Spender.
Partner
6/10
Pleasant
16 Apr 2026
Elisabeth
Chambre moyenne mais accueil très sympathique
Partner
6/10
Pleasant
27 Feb 2026
Etienne
Hôtel vieillissant pensez à moderniser
Self
8/10
Excellent
25 Dec 2025
JULIEN
Propre et spacieuse
Self
10/10
Exceptional
19 Dec 2025
Barbara
La chambre était spacieuse, bien aménagée et propre.
Partner
6/10
Pleasant
10 Nov 2025
Andre
Chambre au rez-de-chaussée, sans problème uniquement Voisin rentre à 3h du matin et très bruyant
Partner
8/10
Excellent
10 Nov 2025
RANDRY
Personnel très accueillant, souriant et détendu, depuis l'hôtel jusqu'au restaurant. Chambre simple et fonctionnelle. Jusque quelques traces de poussières à deux trois endroits mais globalement très satisfaisant !
Partner
4/10
Poor
31 Oct 2025
Thomas
Chambre vieillotte, absence de chauffage, salle de bain avec de la moisissure et datant d’un temps ancien 😇 dommage loin des standards Accor
8/10
Excellent
08 Oct 2025
Jean-Pierre
Hôtel confortable et agréable.
Petit bémol la restauration n’est pas à la hauteur de ce type d’hôtel.
Le personnel ne prend pas en compte les souhaits du client ( exemple type de paiement souhaité résolu a posteriori)
Globalement séjour positif
Self
8/10
Excellent
06 Oct 2025
Fred
Prima locatie, kamers goed , leuk ingericht maar een hond tussen de ontbijtspullen is smerig
Leisure Partner
10/10
Exceptional
11 Sep 2025
Lene

Fantastisk.

Fantastisk dejligt sted, super service. God restaurant, kan varmt anbefales.
Partner
6/10
Pleasant
28 Jul 2025
David Max

Bien y regular a la vez

El lugar esta bien en general sin embargo puede mejorar el servicio, en el restaurante no estaba el personal muy amable, en recepción bien al principio sin embargo reclamé para tener una factura y a dia de hoy no la he recibido, las instalacion agradable sin emabrgo no funcionaba bien el aere acondicionado y justo este dia hacia mucho calor.
Partner
8/10
Excellent
06 Jul 2025
Lukas

Zwischenstopp in Reims

Das Hotel hat leider unseres Erachtens kaum 4 Sterne verdient. Es fing mit der Rezeption an, wo zuerst eine verantwortliche Person gesucht werden musste.
Dann der Zustand des Lavabos: ohne Kommentare.
Der Gipfel war der Kellner, welcher mir doch 49 Euro für die Flasche Wein verrechnete statt deren 24 und sich dann fast noch aufregte, weil ich es merkte und nachfragte.
War insgesamt leider ein etwas enttäuschender Aufenthalt für uns.
Partner
8/10
Excellent
05 Jul 2025
Joachim
Small lift, inadequate for a lot of luggage and people
4/10
Poor
10 Jun 2025
Jessyca
Déçue
Friends_and_family Family
8/10
Excellent
09 Jun 2025
Elodie

Correct

Chambre confortable
Manque mini bar et climatisation et chauffage ne fonctionne pas
Business
8/10
Excellent
05 Jun 2025
Pedro
Hotel calmo. E com fácil estacionamento
Partner
10/10
Exceptional
04 May 2025
Lionel

Presque parfait

Chambre très bien agencée, belle déco et propreté irréprochable. Seul bémol sur l'isolation phonique, au rez de chaussé on entend aussi bien les portes des autres chambres qui se ferment que les bruits extérieurs (voiture, moto,...)
Partner
10/10
Exceptional
04 May 2025
Martina
Zimmer sauber und geräumig. Ebenso Bad. Räumlichkeiten im Erdgeschoss stylisch und mit viel Kreativität gestaltet. Ungewöhnliche Rezeption - doch unkompliziert und schnell. Großes Plus ist der gesicherte Parkplatz. Mit dem Auto ist man in 10 Min ins Zentrum gefahren. Zum Laufen ist die Strecke wenig attraktiv. Restaurant - nettes Personal, Portionen recht übersichtlich in Relation zum Preis. Wasserspender im Erdgeschoss. Wir würden wiederkommen.
Leisure Partner
10/10
Exceptional
26 Apr 2025
Perrine
Très bon accueil, chambre très confortable
Business
10/10
Exceptional
17 Apr 2025
Mickael

Super!

Super séjour et un grand merci à Manon pour sa gentillesse et son adaptation.
Business
4/10
Poor
13 Mar 2025
Stephane
Chambre bruyante et mal insonorisée
Salle de bain à rénover
Présence de cheveux et autres au sol
Joints de baignoire moisis
Lavabo fendu
Indigne donc d un mercure et du prix demandé et du coup payé !!!
À éviter
Business Self
8/10
Excellent
21 Feb 2025
GUILLAUME
Hôtel bien rénové. Des chambres spacieuses et en bon état.
Pour ce qui est du restaurant, un peu cher par aux plats proposés.
Je retournerai avec plaisir à l’hôtel mais ne remangerai pas forcément au restaurant.
Business Self
4/10
Poor
14 Feb 2025
Verified traveler

Décevant

Ménage réalisé de manière incomplète car présence de nourriture au sol ainsi que des mouchoirs

Négligence manifeste de l'entretien de par la présence de calcaire et moisissures dans les sanitaires.

La remarque faite au personnel n'a pas suscité de réaction particulière ni excuses.

Très décevant pour un établissement que l'on sélectionne normalement pour la qualité de service.

Impossible de recommander dans ces conditions.

Business
10/10
Exceptional
21 Jan 2025
HUBERT
Très bien
Business
10/10
Exceptional
05 Jan 2025
Verified traveler
Très bien passer rien à dire
Business
6/10
Pleasant
23 Nov 2024
Christophe

Je m’attendais à mieux…

Hôtel presque conforme aux attentes.
Sauf que le système de chauffage fonctionnait mal. Il y a fait froid.
Pour le restaurant : bof bof… des plats qui manquent mais annonces après la commande, commande mal prise…
Propreté de la salle de restaurant à revoir.
Sinon personnel pro.
6/10
Pleasant
03 Nov 2024
João

Razoável

A recepção não foi boa
Partner
10/10
Exceptional
01 Nov 2024
YANICK
L'accueil du personnel est vraiment superbe â l'hôtel et également au restaurant
Leisure Partner
8/10
Excellent
27 Sep 2024
Anke
Etwas in die Jahre gekommenes Hotel, das aber überarbeitet wurde, tolle Lobby. Nachts sehr laut, da Feste gefeiert werden mit lauter Musik, noch lauteren Menschen vor den Fenstern und offenen Türen. Würde ich am Wochenende nicht mehr auswählen. Pool ist für Familien sicher ein Plus.
Partner
10/10
Exceptional
13 Sep 2024
Sebastien

Top

Séjour parfait
Business
10/10
Exceptional
20 Aug 2024
Jesper

Godt valg!

Fint, spændende og anderledes boutique hotel i Champagne-området. 10 min. til Reims i bil og ca. 15 champagneproducenter indenfor 15 min. kørsel. Poolen trænger til lidt renovering og klargøring/rep. omkring poolen.
Partner
6/10
Pleasant
30 May 2024
Patrik

Singing toilet with in tuned frequency

The room was okay, but there was a noice coming from the toilet. When pushed quick gently on the flushing, the noise disappeared. The toilet door needed to be closed to be able to sleep.
Business
10/10
Exceptional
25 Apr 2024
Borje

Really nice ith home feeling!

Very high standard on service, bedroom, breakfast and food. Nice helpful staff.
Location is good for parking (free), but a bit away from the center of Reims. Close to Pommery however. Recommended!
Partner
8/10
Excellent
27 Feb 2024
Bruno

un Mercure très original

il est sans doute assez ancien mais a été refait récemment
la déco est originale, surtout pour un Mercure
le personnel est très sympathique
les chambres sont propre et le lit confortable
l'insonorisation acoustique intérieure est plutôt mauvaise et il faut demander à l'accueil de mettre le chauffage dans la chambre !
la restauration est correcte sans plus, comme dans une chaine d'hôtel
Business Self
10/10
Exceptional
01 Nov 2023
Julien

Séjour très agréable

Établissement très agréable
Literie et qualité chambre irremplaçable
Le personnel est accueillant et à l'écoute
Je recommande
Business
10/10
Exceptional
22 Oct 2023
Agence

Séjour Reims

Séjour sur Reims et hôtel Mercure au top
Personnels très disponibles et surclassement quand possible.
André
Partner
4/10
Poor
17 Oct 2023
Cyril

La chambre sentait l’urine

Chambre d’hôtel qui sentait l’urine. Lors du checkout la personne me demande si tout s’est bien passé. Je lui signale que la chambre sentait l’urine (à mon avis pb de canalisation)… aucun geste commercial.
Business
6/10
Pleasant
10 Sep 2023
Arne

Too hot to bear

We choose this hotel because the said they had ac and we knew the weater would be hot (+ 33 degrees). The first room we got was on the sun side and very hot. We pointed out that the ac didn’t seem to work. They then moved us to a room on the second floor (also on the sun side). We stayed there the first night but hardly slept because of the heat and lousy ac. The next day they moved us to a room on the side ot the hotel that the sun didn’t reach. A little bit better but still very warm in the night. The ac is joke. Either too old or they did not want to turn it up. No indidividual temperature setting in each room. So if you goto the Reims area, don’t stay at this hotel if hot weather is coming.
Partner

Location & surroundings

Mercure Reims Parc des Expositions
Rue Gabriel Voisin, 2, Reims, France

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Mercure Reims Parc des Expositions

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