Hôtel Le Bristol, Reims

France , Reims
REIMS, Place Drouet d’Erlon, 76
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100 reviews shown

6/10

Pleasant

29 Mar 2026

Kenneth

The property is fine to stay for a quick overnight trip. The staff were nice. Unfortunately, the rooms weren’t in the best conditions with broken fixtures around the room. The location is right off the city center, which is great if you enjoy the night life of Reims. It was very loud due to many people partying until about 2-3am. The breakfast was fine. It’s better to find a cafe nearby.

4/10

Poor

23 Mar 2026

Christine

The room was clean. Curtains were unhooked and falling down. In the bathroom, the basin tap was very loose and the plug didn’t work for the bath - it wouldn’t drain.
Had to request a room clean when we went out for dinner as it hadn’t been done.

Partner

10/10

Exceptional

17 Mar 2026

Matthew

Clean room, friendly staff, accommodating of us having a baby with us

10/10

Exceptional

28 Feb 2026

Ross

Friendly staff and well located

Friends_and_family Family

6/10

Pleasant

28 Jan 2026

Marta

Room- needs improvement .

Staff - great

Location - fabulous

Amenities - I was never informed by the hotel before my arriving that the restaurant was under renovations.

Self

10/10

Exceptional

26 Jan 2026

Kathryn

Room was lovely - great size, nice decor and a balcony overlooking the main plaza (the longest in France!). Spotlessly clean and staff that were very helpful and on hand. Only disappointment was that the breakfast was served across int he Best Western hotel due to the Hotel Bristol Reims kitchen refit, but it was a fabulous breakfast so worth the 30m walk out from the hotel!

Leisure Friends

4/10

Poor

03 Jan 2026

Madleina

The room
Smelled terrible when we arrived. We barely slept because it was also freezing cold in there and nothing to make it better. It was loud from people partying outside. We had asked at the restaurant to eat with our dog. They said they will make us a special table ready in 25 min. So we waited 25 min and then came back. We said we had the reservation and the guy there said we can sit outside ( it was around 3 degrees )
. That is unacceptable and also the tables outside have been available 25 min earlier so why would we need to wait for this time? We left and got take away to eat in the room.
So all in all bad experience. Breakfast was good staff at desk was friendly .

10/10

Exceptional

19 Dec 2025

Geralyn

Nice location with bar restaurant

10/10

Exceptional

07 Dec 2025

Katie

Amazing central location. The underground car park is right next to the hotel and you can park there for a reduced rate, which is really reasonable. Very friendly staff. Room was really quiet, clean and had character.

Partner

6/10

Pleasant

01 Nov 2025

Geetanjli

The hotel is located centrally in Reims. Hotel room was very dark. No view outside! Cleaning could have been better. Bathroom was very compact. There is a restaurant attached to the hotel where you can choose to have breakfast. There are other options avaliable in the city. Reims station a very short walk from the hotel. If you are only sleeping and showering at the hotel then this will work for you.

Leisure Friends

6/10

Pleasant

28 Oct 2025

Ramon G

Room and breakfast

Partner

8/10

Excellent

26 Oct 2025

Lisa

Sarah and her colleagues are the reception were terrific. The room was small. Our first night, we were given a room that faced onto the plaza -- which was super noisy until about 2 a.m. We got moved to a room facing an inner courtyard the next day, which was much better. Very convenient location, other than the noise.

Friends_and_family Family

4/10

Poor

21 Oct 2025

Donna

Only plus points are good location for town centre and comfortable bed and helpful receptionist
Didn’t like that the toilet is right next to the bed . The room looks tired but that may be due to decor
We asked to change our first room allocated as there was a constant buzz from a compressor unit. However that was nothing compared to noise later. A bar across the road had loud music blaring until at least 3am . This was followed by the road sweepers and then the dustbin men! As a result we got no sleep
Cannot recommend at all unless you don’t mind not sleeping! But can recommend their restaurant which is good

Partner

8/10

Excellent

19 Oct 2025

Rémi

Nice place to stay but there is a noisy night club across the street.

Leisure Family

10/10

Exceptional

10 Oct 2025

Cheryl

Loved staying a week here in REIM and exploring . The staff here were were wonderful and always willing to help !
The EDITO restaurant also good and plenty of options around

Leisure Friends

8/10

Excellent

28 Sep 2025

Julie

Staff was helpful and friendly ..love the location and so many options in area…we’d stay here again!

Leisure Family

6/10

Pleasant

27 Sep 2025

Mark

We booked a 4 night stay. The room was small and dark, not helped by the only light at one end of the room not working. We reported it 3 times before it was replaced with another light that didn’t work. We were left without a towel one day, discovered this in the morning, went to ring reception for a towel, phone didn’t work. It was a nice quiet room but too dark. Very little natural light. Also small. The photos on the website flatter the rooms, like a lot do. But you wouldn’t get your luggage past the bed, you have to carry it over the bed. Bed was comfortable and a queen as per the description, but just fits in the room.
The restaurant was very good, the bathroom was clean and worked, but the room is clearly unloved (safe didn’t work either until we were given the over ride key). Had the feel of a room that was used as spares for other rooms.
We were offered a change of room after 3 days and the failed light replacement but choose not to move for our last night. The door for the room next to us looked very narrow too. So looks like small is a feature. The reception staff were very polite and helpful, tried to get stuff done, it just didn’t happen.

Partner

6/10

Pleasant

15 Sep 2025

Alison

The hotel is in a precinct that maps (Google and Apple) doesn’t recognise yet. One tried to make us go through bollards! The other took us up a bus lane too late to turn back! Luckily eventually we found public parking underneath the hotel. We had to drive around the block to work out how to get in there Staff were lovely and the bed was really comfortable. The room was quite dark as far as lighting as well as decor. The shower was in the bath that was not very easy to climb into. I also slipped and hit my elbow. I’m fairly fit and agile but anyone with reduced mobility or pregnant may struggle. We have stayed in better for less however it is location that oh take and the precinct is full of bars and a wide choice of restaurants.

Partner

2/10

Poor

11 Sep 2025

Gina

Avoid this hotel! We were in a room on the 3rd floor and the noise from the street was very loud. It’s an extremely busy pedestrianised road and the noise from restaurants and bars below made sleep impossible. We had a child with us and the noise kept them awake until the early hours of the morning. Then the street sweepers started….. hotel could do more to muffle noise with shutters, extra glazing and heavy curtains Beds very hard too, breakfast small and hot food not replenished. There were multiple guests who didn’t get any bacon and eggs. It was not a good nights rest. Only positive points I can think of is that the shower was hot, has an elevator to 3rd floor, parking convenient and wide choice of restaurants for dinner. Staff were friendly enough. Very disappointing overall.

Leisure Family

8/10

Excellent

05 Sep 2025

Audrey

Very convenient location, easy walk from the train station and all the buses and tram. The breakfast was good although the buffet area gets very crowded with only one way in and out. The staff were very helpful at the front desk. We ate at the restaurant it was lovely good variety of dishes. Can get a bit niosy if you are in the front rooms with bars and restaurants and also delivery trucks early morning.

Leisure Partner

8/10

Excellent

31 Aug 2025

Daniel

Great location

Leisure

8/10

Excellent

25 Aug 2025

JULIE

Great location, with underground parking practically outside the front door. Reasonable sized room, comfy bed,but no view. We looked out directly onto a wall and venting pipe. Excellent choice of restaurants on street. Staff very friendly and helpful. Would recommend.

Leisure Partner

2/10

Poor

25 Aug 2025

Lindsay

We booked for two nights and left. It was very dirty and felt more like a backpackers hostel than a hotel.

Leisure Family

10/10

Exceptional

20 Aug 2025

Ruth

Hotel Bristol

What a wonderful location, in the middle of all the eateries and bars. No noise either, even though there was a small balcony from our bedroom, overlooking the street with all the restaurants. Park in the Erlon underground car park, a 2 minute walk to the hotel.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Stephen

One night stay.

Really good size room. Comfortable beds and pillows. Great location. Would definitely book again.

10/10

Exceptional

15 Aug 2025

Caroline

Air conditioning was fabulous, quiet enough to sleep and effective in this exceptional weather. Reception staff were lovey, and very attentive, and put up with my appalling French attempts. The breakfast was good and the restaurant attached was also a good mix of local and international meals to satisfy everyone. Thoroughly enjoyed our stay in Reims.

Leisure Family

6/10

Pleasant

10 Aug 2025

William

The location is great. Everything in general is fine (cleanliness, helpful staff, parking, etc.). The problem, depending on your norms, with our room-again, from our perspective-was that the toilet is off the bedroom area (in front of the bed) and the sink/shower is in a separate shower/sink area. Traveling alone, no problem (would rate higher, but not highest in consideration of issues that might be faced if traveling with others as further described). Traveling with others, it’s a problem if you have a problem with someone needing to wash their hands while you’re in the shower. The internet was on the low end of acceptable.

Friends_and_family Family

8/10

Excellent

09 Aug 2025

Malgorzata

Hotel is not in perfect shape but the location is the best!

Partner

10/10

Exceptional

06 Aug 2025

Scott

Great location with so many wonderful dining and shopping options! I’d recommend parking underground. Convenient and very reasonable. Beds were comfortable and rooms were quiet. Definitely return to the lovely city and stay here again!!

Leisure Family

10/10

Exceptional

06 Aug 2025

Sandra

Great value hotel in superb location.

The hotel is in an excellent location in the centre of the old town in Reims with underground public car parking a couple of minutes walk away. We paid for the parking in the hotel and were given a discount. There were loads of bars and restaurants nearby with outdoor seating and the whole area felt very vibrant, no loud music, just the sound of people talking and laughing.
We had a lovely big room in the hotel with a small balcony.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2025

Verified traveler

Enjoyed our visit to Reims

Right in the centre, Hotel Bristol is great for location. We stayed one night due to us being on a road trip, so we just needed a room to rest our heads. Our room was a little dark due to it being on the inside of the building & the window looked out onto a wall. The lighting in the room could have been a bit better. The room was quiet & clean, however there was a couple of long hairs in the bathroom. The breakfast was good, plenty of room to sit & buffet style choice. The staff were very friendly & helpful. I would definitely consider staying here again. Reims is a beautiful city.

Friends_and_family Friends

8/10

Excellent

04 Aug 2025

Alison

Good overnight stay

Very comfortable overnight stay. Charming and helpful staff. Good location with parking very close by. Nice touches of free glass of champagne if you eat in their restaurant (we did, good!) and a few euros discount on the parking. Our room faced on to a tiny light well and high walls so was a bit dark and stuffy but all in all it was an easy stay

Partner

4/10

Poor

03 Aug 2025

Catherine

The hotel is very depressing. The decor is really dated

10/10

Exceptional

25 Jul 2025

Marta

Another great stay at Hotel Bristol. The affiliated restaurant serves good food, and the staff are brilliant!

Leisure Friends

10/10

Exceptional

30 Jun 2025

Roderick

Good location

This hotel is close to the station and is on a wide pedestrian street, with plenty of eating places around. It is linked to L'Edito restaurant, so the decor is all about books and newspapers---rather nice. We were happy with our rooms, and enjoyed the hotel breakfast (extra fee).

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

nathalie

Séjour excellent, tout a été conforme.

Tout fut parfait.

Partner

10/10

Exceptional

26 Jun 2025

Margot

Excellent location in the middle of town. Very nice and clean room and bathroom. Parking our car was very easy . Highly recommend staying here

Leisure Friends

10/10

Exceptional

22 Jun 2025

Kirsty

Really nice stay - comfortable room and facilities. Would highly recommend!

Leisure Self

8/10

Excellent

22 Jun 2025

Lorayne

Perfect centered location with many amenities around. Many restaurants and bars within walking distance and a short drive from Épernay! Staff was great.

Leisure Family

8/10

Excellent

15 Jun 2025

bertha

Excelente localidad cerca de la estación de tren a 5 min caminando, restaurantes y bares al rededor del hotel. Los cuartos necesitan update se les nota los años y la carpeta huele mal, los colchones están bien. El baño limpio. El personal fue muy amable y atento con nosotras y lo que nos gustó fue el área

Leisure Family

4/10

Poor

09 Jun 2025

EUGENE

Run! The rooms are old, dark, outdated and have a musty/mildew smell. The bathrooms are very small and the towels did not smell clean. If you are lucky, you will get a room in the back. But if you get one in the front of the hotel overlooking the street, you will not be able to sleep. The hotel put a damper on our weekend in Reims. Only positives, the location is close to train station and nearby restaurants and stops. Also, the two front desk ladies were friendly.

Leisure Friends

6/10

Pleasant

06 Jun 2025

John

All okay but breakfast be improved

Excellent location for visiting and close to railway station. Some confusion about our breakfast being included in the room rate even though it was clearly stated on the invoice. Breakfast was ok but a bit limited in choice and the buffet selection is in a small area.

Partner

10/10

Exceptional

31 May 2025

jay

Sara is the best

Sara at the reception desk was amazing. She was so friendly and interacted with us and gave us suggestions and advice.
We really loved her !!

Partner

10/10

Exceptional

26 May 2025

Verified traveler

Fantastic location, great value

We had a great one-night stay here. The rooms are smallish but have character. The location is perfect especially if you are arriving by train — very close to the station. Situated on the main and active street in Reims. We had a small balcony and a view down to the Main Street, including looking right at the hotel’s period neon sign, which we loved. We would definitely stay here again on our next trip to Reims!

Partner

6/10

Pleasant

23 May 2025

MILTON

The staff was very nice and friendly. The facility was tired and needs a lot of TLC.

Leisure Partner

10/10

Exceptional

22 May 2025

Trystan

Nice comfy hotel

Great room big bed lots of room and comfy, hotel had some period features was pleasant great for town centre and the staff very helpful with advice on parking and helping other geyser finding other newrby places and food available from the bistro part of the premises

Self

4/10

Poor

22 May 2025

Jeri

Extremely noisy until 1:30am. The shelving was crooked. Light fixture broken. Terribly decorated room. Felt caged in. Breakfast was awful, except the croissants. That’s what I get for a 3 star. My fault.

Leisure Partner

8/10

Excellent

12 May 2025

Jason

Hotel in the centre of the cafes and shops.

Leisure

8/10

Excellent

12 May 2025

Barbara

In an older building but the staff were very helpful, not really suitable for disabled but staff helped us as much as possible. There was a very good restaurant attached to the hotel and the food was very good. In a pedestrian area with underground parking.

Leisure Partner

10/10

Exceptional

06 May 2025

Derald

Lovely hotel, convenient location

Leisure Friends

10/10

Exceptional

01 May 2025

Judith

Nice hotel with a great location right on the square. Lots of dining options just outside your door. Room was small and the toilet “cupboard” was awkward. Staff was great. We’d happily return.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Verified traveler

Great place

Fantastic location and hotel.

Partner

10/10

Exceptional

10 Apr 2025

Nicholas

I think hotel Bristol is a great spot to stay for young travellers. Its location is perfect, being a stones throw from the train station. Situated on one of the busiest streets in Reims, has tons of nightlife and restaurants around it without having to go to far. Friendly staff who speak English.

Leisure Self

8/10

Excellent

07 Apr 2025

Mallory

I had a room on the top floor with a lovely view over the main thoroughfare. When I walked in, the room smelled pretty strongly of mildew, so I opened the windows for a while to let it air out.

The bed itself was very comfy, and the curtains did a good job of blocking the sunlight. Bathroom was fine, the shower did leak a bit around the bottom.

Generally a very pleasant stay in a good location, let me see a lot of Reims while I was there.

Self

10/10

Exceptional

07 Apr 2025

Andrei

A small hotel in the historic part of the city. The room was very small, but it was expected. Everything was clean and seemed like recently renovated, or very well maintained. Great if you like to walk around.

Leisure Family

8/10

Excellent

02 Apr 2025

miguel

Check in was fast but I got a room facing back of other building instead of city view. Parking is right in front in underground parking

Leisure Family

10/10

Exceptional

01 Apr 2025

Thomas

Leisure Family

6/10

Pleasant

31 Mar 2025

John

There were issues with lighting in the room that were not resolved despite being reported twice. The hotel is central and the area around it was very noisy and on the Saturday night it went on beyond 3 am and it was almost impossible to sleep in the rooms overlooking the street.

Leisure Partner

8/10

Excellent

30 Mar 2025

Peter

👍

Leisure Partner

4/10

Poor

22 Mar 2025

Alisa

The rooms were ok, very loud at night. Wish we could’ve had easier access to water and coffee in our room.

8/10

Excellent

08 Mar 2025

Deborah

Staff was very helpful. Great location!

Leisure Family

8/10

Excellent

28 Feb 2025

Shanna

Great spacious room. Well maintained and friendly staff. Very close to tram, buses and rail station

Leisure

6/10

Pleasant

18 Feb 2025

Scott

Ok but no parking

Late checked in but in a good position for nightlife. No parking which is tricky.

Friends_and_family Family

8/10

Excellent

27 Jan 2025

Michael

So easy to walk to the hotel from the train station.

Leisure Self

6/10

Pleasant

16 Jan 2025

Claire

A bit shabby, not that clean. So noisy! Music started at Midnight and went on until 2.30am when the drunken shouts and laughter started. Got no sleep and checked out at 5am.

8/10

Excellent

10 Jan 2025

peter

Great choice for a stopover enroute to the alps.

10/10

Exceptional

29 Dec 2024

Tat Ming

Good location and clean

2/10

Poor

26 Dec 2024

Chin Ye

Quiet , safe , great staff.

Leisure

10/10

Exceptional

26 Dec 2024

Thomas

Very nice staff and great location

8/10

Excellent

11 Dec 2024

Niamh

Lovely experience but quite noisy on the Saturday night.

Self

10/10

Exceptional

23 Oct 2024

Thomas

Excellent, friendly staff, quiet and comfortable. All I could ask for in a hotel.

Leisure Self

10/10

Exceptional

07 Oct 2024

MICHAEL

👍

Business_and_leisure Friends

10/10

Exceptional

07 Oct 2024

Kerry

Center of everything in Reims

Leisure Partner

10/10

Exceptional

06 Oct 2024

John

Champagne and Reims!

Great hotel on top of a nice restaurant in the middle of a beautiful small French town. Incredible!

Friends_and_family Family

10/10

Exceptional

27 Sep 2024

marle

Central location, good staff, very clean rooms

Partner

6/10

Pleasant

16 Sep 2024

Maria

We had a good stay overall. Staff was friendly and the room was spacious.

10/10

Exceptional

15 Sep 2024

Marcel

Great location and well kept property. Friendly staff. Super convenient parking.

Partner

10/10

Exceptional

13 Sep 2024

Shawn

Nice hotel in the heart of town, with many dining and shopping options within walking distance. Also an easy walk to train station.

Leisure Family

8/10

Excellent

12 Sep 2024

Edwin

Great location and student band entertainment

Leisure Friends

8/10

Excellent

09 Sep 2024

Susan

Having a car park so close by was fantastic! It was underground, safe and secure.
Perfect position to walk to the Cathedral, shops, restaurants and train station

Leisure Partner

10/10

Exceptional

04 Sep 2024

Rebecca

Great choice for access to the main dining streets of Reims, good price and nice tidy clean room.

Leisure Partner

8/10

Excellent

22 Aug 2024

stella

Buen hotel. Personal muy amable

Nos dieron un apartamento para mi esposo y yo y nuestros 3 hijos en otra habitación. Pero Expedia u Hoteles.com no los dio la posibilidad de esta habitación. Sino podríamos haber estado los 5 juntos

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

yoel

The best of the property is the location, just right on the Main Street surrounded by a lot of restaurants and a five minute walk to the train station. The hotel looks old and rundown. It does not have a proper lobby and the rooms were spacious, dark, and basic. Service was ok, just straight to the point. In general the hotel is ok to stay for a short period of time.

Partner

10/10

Exceptional

16 Aug 2024

Adrian

The Hotel Bristol Reims was a very nice hotel for our 2-night stay in Reims, especially in terms of convenience. The area around the hotel have many lively restaurants and bars (yet it was not noisy). The train station is just a short walk away and most of the other attractions in Reims are walkable too.

Leisure Partner

8/10

Excellent

14 Aug 2024

Rebecca

Lovely central hotel. Very close to the railway station. The street was pedestrian only with lots of cafes outside. We enjoyed listening to the bubble of conversation outside when we opened the balcony window.
A gluten free breakfast was provided on request - the only hotel to do this in our two week tour of Europe. We also dined in the on site restaurant and whilst GF options were limited the fish dishes we had were delicious.
Would recommend this quirky 1920’s style hotel.

Leisure Family

10/10

Exceptional

05 Aug 2024

Krista

The location is perfect for out-of-towners - easily walkable to/from the train station and right in the middle of main street, which has plenty of dining options and close to shopping.

Leisure Partner

10/10

Exceptional

03 Aug 2024

Keiko

As advertised. Small, not fancy, really kind staff, safe and had Ac.

Leisure Self

10/10

Exceptional

28 Jul 2024

Verified traveler

Best Stay in Reims

This boutique property is in the heart of it all! The restaurant downstairs has fantastic food and there are so many amenities around. It’s an easy walk to some champagne houses as well as shopping and historical sites. I highly recommend a stay here and to purchase the Reims pass so you get discounts, a tour and round trip train to Épernay. Huge value to be able to tour the Perrier estate, Chandon and Dom!!! Includes free museum admissions. Fantastic stay overall!

Friends_and_family Friends

10/10

Exceptional

28 Jul 2024

Elizabeth

Fantastic situation in the old city centre
Friendly helpful staff
Parking nearby
Nice breakfast
Great choice of restaurants

Leisure Family

10/10

Exceptional

22 Jul 2024

Sara

Perfect place to stay in Reims

Conveniently located in a pedestrian road full of restaurants, the hotel is very clean and the beds are comfortable. There's underground parking two minutes from the hotel in a private car park where you get a discount if paying at the hotel, and from the car park there are lifts that take you nearly in front of the hotel. The staff at the reception was super kind and patient. And Reims is lovely. Thank you and hopefully we'll see you again!

Friends_and_family Family

10/10

Exceptional

12 Jul 2024

marina

Nice recently remodeled hotel. Easy to walk everywhere!

Leisure

10/10

Exceptional

09 Jul 2024

Jennifer

This was an excellent location! We were so pleased with nearby food options and fun shops to walk through. Easily walkable to many historic sites which we really appreciated. Staff was very friendly and helpful also

Leisure Friends

8/10

Excellent

01 Jun 2024

Caithlin

Very spacious room with a little balcony overlooking the Main Street, which is full of restaurants, bars and shops. With the windows closed we couldn’t hear a sound so that was great at night. The room was very spacious but did not have a fridge nor an iron. Great location and a very secure set up. Staff were friendly enough and check in/out went smoothly. Would definitely stay here again.

Partner

4/10

Poor

10 May 2024

Meredy

The location is perfect, however the property and amenities were low quality. While the room was prepared before our check in, nothing felt clean. We disliked the following. The bathrooms which were cramped and very loud throughout the room when the person above you flushes the toilet. The air conditioning was positioned so that the cold air would blow directly onto your face in bed. Not given clear instructions about connecting to the hotel wifi. Only book this room if you actually ONLY need it to store your luggage and sleep and want to be right in the city centre and beside the train station.

Leisure Partner

4/10

Poor

07 May 2024

John

Everything about this property is dark and dingy. It gives the impression of being a dump, which it is NOT, but it has an old, rundown feel about it. Rooms are poorly lit and painted throughout in dark blue-gray, just like the carpet. Tub/shower is difficult to access safely; no grab bars anywhere. Public areas are small, cluttered and dark. 15 Euros for breakfast was an insult. Just not an appealing facility at all.

Leisure Family

6/10

Pleasant

26 Apr 2024

Elizabeth Leigh

It was just a tired hotel. Staff were friendly enough but I probably wouldn’t stay there again. Would have been worth the extra $400 to stay somewhere nicer, in my opinion.

Leisure Family

10/10

Exceptional

20 Apr 2024

Jon

Reception person was very helpful !

8/10

Excellent

01 Apr 2024

LORILEE

Very good location close to train station and walkable to most sights. A bit noisy at night.

10/10