Name: Arctic Treehouse Hotel
Address: Tarvantie 3, Rovaniemi, 96930, FI

10/10

Exceptional

08 Apr 2026

Joyce

Amazing staff. Extremely helpful and knowledgeable. The view is incredible!

Partner

10/10

Exceptional

04 Apr 2026

Trevor

The room was

10/10

Exceptional

04 Feb 2026

NILAN

What a amazing and unique property, with the most beautiful rooms in such a magical setting.
We went there to celebrate my Birthday and received some delicious chocolate amenities. The staff were all totally outstanding and also so kind. We went there to celebrate my B'day, but I was unwell upon arrival and during our stay there, but the staff went above and beyond to make sure I was comfortable. They gave us both an early check-in and a late-check-out to ensure I was as comfortable as possible.
Cannot recommend this hotel highly enough if you want a unique experience with the highest level of service. Thank you for all you kindness !!!

Leisure Partner

10/10

Exceptional

30 Jan 2026

Carlos

Great property and specially the friendliness of the staff. Even from abroad, I was able to coordinate in timely manner all activities and communicate with them to arrange everything prior to arrival .

Leisure Friends

10/10

Exceptional

30 Jan 2026

Yamilet

An outstanding hotel offering a truly pleasant experience. The rooms are immaculate, the facilities are well maintained, and every detail reflects quality and care. The staff provided exceptional service—professional, warm, and genuinely attentive—making the stay especially memorable. Highly recommended, and I would gladly return.

Leisure Family

10/10

Exceptional

19 Jan 2026

Lee Richard

The hotel was excellent.

The room was lovely and cozy and the restaurant food was very tasty.

It's one of those hotels that have thought of everything.

I would definitely recommend staying here.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Kerry

We really liked our stay rooms very clean and all the

8/10

Excellent

29 Nov 2025

Jennifer

The resort is nice. Great sledding areas and close to Santa Park. You cannot control your room temperature and you must message the front desk for any changes. Welcome drink and conceriege was lovely.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Ana

This hotel is beyond. The service is top notch from reception, valet, concierge. I highly recommend it. First time I stay at a hotel where they had to take you from the lobby to your room but the experience was amazing. Santa Park is within walking distance and Santa Claus Village is only a 7 minute drive. The drive into Rovaniemi was also only about 10 minutes. The hotel is a bit on the pricey side but do not hesitate to stay there, it’s a once in a lifetime experience.

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Jonathan

Plus points for the room which, though so small we had nowhere to open our suitcases and unpack was well appointed and comfortable. The shower on the other hand was so small that you bumped into everything on the way in and out. I am tall but not enormous, so bear that in mind when booking. The spa was not open when we stayed. Breakfast was good. The staff are very helpful and accommodating. My only bug bear was dinner in the restaurant - the soup was cold so I had to send it back and it was barely warm when it was returned. The risotto was ok but oversalted. Why are hotel dining experiences always mediocre? No kids allowed, easy access to Rovaneime, don't bother with Santa Claus village, its tacky beyond belief. The Northern Lights were simply incredible but wrap up warm, there is a lot of wating around for the stars to align - oh and remember to work out how to use your smart phone camera with a long exposure, its worth it.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Leticia

- tv only connects android
- no room service or 30€ fee at night
- they are “pet friendly” - no, they tolerate dogs
- bad pillows
- booked the hotel for my 30th bday and it was very disappointing

Leisure Pet

10/10

Exceptional

17 Oct 2025

Charles

Excellent room. Excellent service in the restaurant and at the front desk.

Leisure Family

10/10

Exceptional

03 Apr 2025

Mista

The staff made sure our stay was a 5 star experience ❤️ they took care of our every need, the accommodations were unique, warm and cozy - I would come back in a heart beat!! Krystal was an angel 😇

Leisure Partner

10/10

Exceptional

05 Mar 2025

adis

Well worth the money! It was cozy and cute. I really liked how clean it was and the breakfast was better than the other hotels I stood in during my vacation.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Katika

Loved everything

Amazing hotel, from check in to check out… good was delicious, the rooms were like a Dream

Self

10/10

Exceptional

23 Feb 2025

Abdullah

Great hotel

Leisure Partner

10/10

Exceptional

20 Feb 2025

Jana

The Breakfast is by far one of the best! Lots of options.

Leisure Family

10/10

Exceptional

15 Feb 2025

Brenda

This property is pure magic. The rooms have beautifully designed accents in a private setting. Views are amazing. The attention to every detail is well thought out and provides that little extra bit of magic that Lapland offers! We were here for Valentine’s Day and they showed every patron lots of love!

Leisure Partner

10/10

Exceptional

07 Jan 2025

Asif

Incredible Stay !! Family loved it

Incredible Hotel and service, the rooms were fantastic, and being so close to the look out was great - great sledging with the kids / food was brilliant at the restaurant and the access to Santa Park was ideal.

Highly Recommend this place, we stayed in Santa Village for 2 nights and here for a further 2 - was without a doubt best part of the trip.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Jeeraporn

Can see Northern lights in this hotel.

Leisure Friends

10/10

Exceptional

28 Nov 2024

Chiamin

Amazing time in Arctic treehouse hotel.

It's a beautiful place and we absolutely love it. Service is really good and efficient .

The treehouse is definitely something special.

Super comfortable bed and restaurant is amazing.

The private sauna is nice, but when you are at balcony, you can see people pass around you. Only this part we are not so sure when we were enjoying private sauna.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

Joseph

This property is absolutely amazing. Ritz Carlton level staff, service, activities and amenities. I can’t recommend this hotel enough.

Leisure Partner

8/10

Excellent

16 Nov 2024

Melanie

The actual room is cozy and nice however the remainder of property is quite underwhelming given its reputation. Breakfast is very average. The community sauna is far away from the rooms. The aurora viewpoint is difficult to get to in the dark. For the price point would probably stay elsewhere next time.

10/10

Exceptional

13 Sep 2024

lu

Great surrounding, quiet, friendly and helpful staff.

Will stay again next time

Leisure Self

10/10

Exceptional

23 Aug 2024

Yumi

Great hotel. Comfortable, quiet and very cool looking rooms! Also you can walk into nature from the hotel. I’ll definitely stay there when I have a chance to go to Finland again. Highly recommend to anyone.

Self

4/10

Poor

04 Aug 2024

Andrei

Overpriced tourist trap with very small rooms and bathrooms. Check in was slow as the property tried to surcharge for a baby crib (hidden charge). Coffee maker was a hit and miss, bathrooms are un ergonomically furnished, the sauna was not hot and outdoor deck is very noisy due to traffic on nearby highway. All in all, a missed opportunity to shine though a brilliant money making machine for those Santa enthusiasts coming in peak season. Some positives, breakfast service was excellent and overall staff as well. Serios issues are the health and safety hazard on the unprotected sides of the deck and the works in progress in alleys

Leisure Family_with_children

2/10

Poor

02 Jul 2024

Arturo

We arrived at the property at around 4 pm, to find the doors locked and with an added external chain to lock them. There was a sign saying they were closed for summer renovations, from May to end of July. I don't understand how they took our reservation if they were closed. We had to pivot immediately to get a room at the Arctic Light Hotel, which is a great option.

Leisure Partner

10/10

Exceptional

17 Apr 2024

Adriana

Great place to stay, friendly staff and beautiful property.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Chami

All good except restaurant staffs

10/10

Exceptional

06 Mar 2024

DENISSE

This is a very fancy and comfort hotel. The rooms are incredible cozy and beautiful. I definitely recommend it. Ideal for couples stay

Partner

10/10

Exceptional

04 Mar 2024

BABAJI

Good place. Staff response was always prompt and lightning fast.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Leslie

Perfection in Lapland. There is no faulting this property, the room was superb and offered unspoiled views. The bedding is lush, ensuring a good nights sleep. The bathroom is small but functional and the heated floors are wonderful when you’re stepping out of the shower.

The breakfast included was delicious and was a great way to start each morning. All of the standard fare plus a few extra treats each day.

Dinners are divine and the cocktails are creative and delicious.

The location was very central, only a 10 minute drive to downtown Rovaniemi and less than 5 minutes to the airport and Santa’s Village.

Overall, Is it worth the hype? YES!!

Leisure Partner

6/10

Pleasant

29 Jan 2024

Verified traveler

Ok, but not up to expectations

Honestly, we were a bit disappointed. For the cost of the hotel (£600+ per night), we were expecting something more impressive - the concept is great, but the execution isn’t quite up to it - the rooms are rather small (esp the bathroom) and in ok not great condition, bed is ok but again no bigger than a standard double and not overly comfortable. The other piece is the need to pay extra for many things - e.g a cot cost €50 per night extra (expensive in a cheap hotel but pretty disappointing an extra here). The main building is rather lovely, cosy and with a good restaurant (dinners and breakfasts were good). Staff a mixed bag - porters and restaurant staff were great, checking group very much less helpful / pleasant.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Lesley

This place was absolutely amazing! Staff was always very attentive and responsive. Very close to Santa Claus Village and Rovaniemi City Center. Food was delicious and room service was very convenient.

Leisure Partner

10/10

Exceptional

11 Dec 2023

Abdullah

Must to try this beautiful place

Amazing and I love it so much

Self

10/10

Exceptional

27 Nov 2023

Kay

this hotel was amazing I'd recommend for couples, families or friends. the views from the window are amazing. The staff couldn't do enough for you, everything about this hotel was magical

Leisure Family

10/10

Exceptional

14 Sep 2023

Jeffrey

Every aspect of the property from Stephanie at reception, to the breakfast staff, to the grounds and especially Polyanna made this a memorable visit...Thanks, for everything !!!

Leisure Partner

10/10

Exceptional

08 Jul 2023

Paul

Beautiful accommodations and forest area. A must stay.

Leisure Partner

10/10

Exceptional

29 Mar 2023

Sheila

Unique, once in a lifetime experience for us. Only complaint is we didn’t see the Northern lights.

Leisure Family

10/10

Exceptional

24 Feb 2023

Loyber

The best !!!!

Amazing hotel , amazing staff , out of this world , will come back for sure
Thanks for everything!!!

Friends_and_family Family

10/10

Exceptional

29 Dec 2022

Galina

Had an amazing stay at Arctic Tree Hiuse Hotel. clean, modern & staff ready to go way beyond what’s expected of them at any point in time. Genuine Scandinavian hospitality!
Will be back! Loved it!

Leisure Family

10/10

Exceptional

13 Nov 2022

Katherene

Staying at the Artic TreeHouse Executive Suite checked off one 'dream thing' to do on our bucket list. The Rakas Restaurant is worthy of mention for its food menu. Staff are friendly and hospitable. Santa Park is within walking distance. An unforgettable stay.

10/10

Exceptional

28 Oct 2022

Sheri

The reception welcoming staff ( Pollyanna & katarina) were extremely accommodating. They allowed us to spend a couple of hours in the reception prior to our flight and eat our lunch of a charcuterie board. We had purchased cheeses and salami in the town & asked the chef to cut up the cheeses. He not only did that but assembled a beautiful & delicious board! I would love to return to the Artic Tree House one day!!

10/10

Exceptional

23 Aug 2022

Julianne McCormack

From the moment we walked in the staff took great care of us. Amazing place to stay. I would recommend, no doubt.

Leisure Family

10/10

Exceptional

02 Aug 2022

Klaus

Awesome location between the two main Santa Claus and Christmas shopping, reindeer etc experience centers. Wonderful staff, room views are astonishing. Breakfast was A . Few minutes from the airport and 7-8 minutes from down town.

Leisure Family

10/10

Exceptional

29 Jul 2022

Eric

Beautiful hotel! I stayed in July which is the off season and I think I was the only guest the first night. All the staff are very friendly and greeted me by name. The restaurant has great food, although limited menu and operation hours. Breakfast was excellent with a variety of options, but limited hours. I was surprised they do not provide transportation to the airport and I had to get a cab. Also, if you do not rent a car, getting to town is difficult as the hotel is several kilometers from the city center. Few amenities are available such as no sauna or gym. Despite the lack of transportation, food options, and amenities, it is still a great hotel.

Leisure Self

10/10

Exceptional

11 Feb 2022

Hariet

Beautiful property close to everything. The rooms are so nice of a kind and staff so nice and welcoming

Leisure Family

10/10

Exceptional

31 Dec 2021

Verified traveler

The hotel has amazing views. It is classy, clean and quiet. Reception service was prompt and everyone was friendly. The location great, 10 minutes from the airport of santa clause village where most of the attractions are.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2020

Verified traveler

Perfect location, beautiful views. A calm away from normal life. Loved every second of it.

Leisure Family

10/10

Exceptional

19 Feb 2020

Traveler

Amazing stay experience, great property and everyone must do

Leisure Family

8/10

Excellent

18 Feb 2020

Michele

Beautiful rooms

The rooms are beautiful and the bed is so comfortable! I loved staying here. The hotel has snowshoes, snow tubes, and little sleds for guests to use around the property. The only thing that keeps this from getting a top score is that their service could use some improvement, especially given that they label themselves as 5 star and charge such high prices. Make sure to ask for a room that faces the forest and not one of the hotel roads.

Partner

10/10

Exceptional

17 Feb 2020

Verified traveler

Amazing hotel and staff.

Friends_and_family Family

10/10

Exceptional

03 Feb 2020

Verified traveler

Loved everything! Staff, room, restaurant, using snowshoes, service, the \"welcome drink\" by the fireplace in the lobby. Can't wait to g back. Best hotel I have ever stayed in, by far!

Leisure Friends

8/10

Excellent

29 Jan 2020

Grace

Delightful stay.

Booked this hotel cos I loved the aesthetic of the place. Check in was standard though the lady looked real grouchy. The room is as advertised though it was a birthday celebration and I did get flowers from them as well and tried to request for a room not facing the road. No luck. So we couldn’t leave the curtains open. It was snowing that night as well so no aurora. :( because I had stayed in igloos for the last 3 nights. Having hotel like service eg. A car brings you to your room, not having to carry my luggage up the steps. Maybe my expectations are slightly lower. Price paid is high but I Guess you’re paying for being in cool accommodation in the arctic.

Partner

8/10

Excellent

25 Jan 2020

Verified traveler

15% VIP discount was not applied, and it took 15 minutes at checkout to sort it out. Rooms very nice but slightly cramped, could do with a small bench at the entrance to facilitate taking boots off without getting snow into the room.

Leisure Partner

10/10

Exceptional

24 Jan 2020

Kara

Super fun experience

No Northern lights but beautiful snow. The breakfast was spectacular, our view stunning and we had a lovely walk in the snowy weather to Santa’s village and were glad to return to the relaxing atmosphere at the Arctic Treehouse.

Partner

10/10

Exceptional

21 Jan 2020

Verified traveler

This hotel is so lovely and from the moment you arrive the staff make you feel extremely welcome. It’s located about 20mins walk from Santa Claus village but in my opinion the location was perfect. It was exactly like being in a winter wonderland and the rooms are really cosy with an amazing outlook. We dined at the restaurant everyday, which isn’t cheap but was fairly reasonable. Would go again tomorrow.

Leisure Partner

2/10

Poor

12 Jan 2020

Verified traveler

Beyond disappointed!

I researched extensively and booked this stay 11months in advance and was really looking forward to it.
We had two rooms booked, one for my husband and I and one for our two young children and mother-in-law and had requested adjoining rooms (all treehouses are sets of two), when we went to check in they told us they couldn’t accommodate that request and our apartments were at other sides of the resort and a 15min walk on icy roads. Check in time is 4pm - which is stupidly late and already dark! After an hour of trying to sort out something acceptable, they put us in a twin instead of double room and moved the beds to face the window. We ended up with a mess of a room with no bed heads or bedside tables (as they were fixed to the wall).
At dinner they forgot my dessert, even though I followed it up and then charged us twice for it. Breakfast only started at 7.30 and we needed to leave at 7.50 and it took them almost that long to make my coffee (after a follow up as well).
The view from our rooms was of a road with people walking past looking in. The room was tiny and if you were a large person I don’t think you could sit on the toilet or fit in the shower. I had to put my sponge bag on the bathroom floor as there is no bench space.
Most other hotels in Finland have a sauna, but not this one. It was very basic in facilities and service quality.
We stayed in a beautiful hotel down the road that cost a 5th of the price. This was a massive waste of money!!!

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Reynaldi

Should try when in rovaniemi

Amazing stay. The service is exceptional.
Good for family

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Verified traveler

it's very beautiful. breakfast offered wasn't very diverse and food was average. staff wasn't crazy helpful. you'd have to chase them fldown for a coffee at breakfast. they don't answer when you call. but it was average service. not terrible not good. hotel was pretty.

Leisure Family

10/10

Exceptional

30 Dec 2019

BEN

Bathroom small. Taking a shower is uncomfortable.
No heater in the room.

Leisure Partner

6/10

Pleasant

29 Dec 2019

Verified traveler

Better exterior than interior
Quite crowded and pricey

Leisure Partner

10/10

Exceptional

25 Dec 2019

Susan

We loved our stay at the Arctic Treehouse! The cabins are awesome, and the separate little loft inside was perfect for our 5-year-old daughter. Service was excellent - some of the best that we've ever seen. The only flaw was the lack of close eating options - there is one restaurant on the property and for anything else the closest places are in Santa Claus Village two miles away. What they lack in eating options they more than make up for in service. The overall experience was very good and we would recommend this hotel highly.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2019

Verified traveler

Lovely contemporary hotel very warm and welcoming amounts the forest.

Leisure

10/10

Exceptional

15 Dec 2019

Verified traveler

That’s was my first trip to Rovaniemi and the declaration of hotel is quite impressive with excellent customer service

Leisure Partner

6/10

Pleasant

14 Dec 2019

Verified traveler

The individual cabins are truly an experience, especially during the winter months. Quality of amenities are of high standard, though some faults can be found, such as broken sockets, lamps and speakers. However, it is a magical and recommendable one off experience-especially with your partner!
Had dinner at their Rakas restaurant and decided to go for their surprise Christmas meal- honestly a road to disaster, definitely not worth the price for what I was served and probably would’ve been better off ordering a la carte. Food quality was not on par.
Majority of staff are very hospitable and helpful though can’t say the same for all. With that said, breakfast was wonderful and atmosphere/setting of the restaurant is phenomenal - esp enjoying a drink by the fire whilst it’s snowing outside.
Critique and standards are more stringent since a premium service should be reflected from their price point (esp during peak times)
Location is remote and quiet, yet easily accessible to the Santa Claus village (walkable!)
All in all, it was a pleasurable stay.

Leisure Partner

4/10

Poor

09 Dec 2019

Verified traveler

The tree house rooms themselves are beautiful and very cozy, but absolutely NOT worth $800 a night. The hotel is just a money pit with no amenities on the property and charging for every little thing. For a less than 5 minute ride from the airport the hotel charged $50 one way.
They also do not provide any transportation to the attractions nearby.
The room has a TV which only had about 7 functioning channels. There was a tablet in the room which did not work to contact the staff. We also called through WhatsApp without answer.
We booked an excursion to SantaPark with the hotel and they forgot to give us the printout tickets/voucher to get into the park.

Once again absolutely not worth the price.

Leisure Friends

10/10

Exceptional

08 Dec 2019

Verified traveler

Unique rooms & centrally located for visits to the 2 local attractions

Leisure

10/10

Exceptional

12 Nov 2019

Rie Lea

Probably the best hotel in Rovaniemi!

Everything was better than expected, we stayed at other hotel like the igloo but no where is better than this hotel!! Would definitely stay again. The breakfast are also amazing. A true winter wonderland

Friends_and_family Family

10/10

Exceptional

11 Nov 2019

Wing

Very good customer service and beautiful suite!

Partner

10/10

Exceptional

22 Oct 2019

Verified traveler

Room decoration and view. The breakfast ia great and staff treatment is very nice.

Leisure Family

10/10

Exceptional

01 Oct 2019

Constantinos

Just Amazing!

What an amazing Hotel concept. Just breathtaking. The service was impeccable. Literally the best service I’ve received at a hotel. The WhatsApp service was inspired and responses were instantaneous and super helpful. We got to see the northern lights right outside the room which was incredible! Breakfast was also superb! The best smoked salmon I’ve ever had! Can’t wait to come back soon!

Friends_and_family Friends

8/10

Excellent

28 Sep 2019

FlavioVianna

The hotel is beautiful, very well located, the Nest is very cozy and the staff incredible.
The only negative point is the ilumination scheme of the common areas. It produces so much light pollution what is terrible to see the northern lights and take pictures of them.
If they change this I would return for sure.

Leisure Family_with_children

10/10

Exceptional

20 Sep 2019

Verified traveler

Absolutely loved my stay at the Arctic TreeHouse Hotel, it really is a luxury experience with 5* service. Everyone was so friendly and helpful, went out of their way to make sure we were comfortable and happy. Our nest was beautiful in the perfect location, on the front row as I had requested, so clean and beautiful decor. Dinner at the Rakas restaurant was pricy but you can understand why from the quality of the food, all local to Rovaniemi. Breakfast selection was also lovely and the whole experience was an amazing introduction to Lappish culture.

Leisure Partner

8/10

Excellent

15 Sep 2019

Jessica

The treehouses are lovely but they are situated on a construction zone for guests visiting when it is not snowing. The breakfast is amazing and the staff are really lovely. It would be great if they had a sauna and conditioner in the bathroom.

Leisure Partner