Name: Original Sokos Hotel Vaakuna Rovaniemi
Address: Koskikatu, 4, Rovaniemi, 96200, FI

10/10

Exceptional

25 Dec 2024

Karthik

Convenient hotel at city centre

It’s a hotel right at the city centre with easy access to shops and restaurants. Also, one of the main locations to get picked up for different activities and very friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

23 Jan 2024

Michal

Excellent choice in Rovaniemi

Excellent location in the city center of Rovaniemi. The hotel itself is rather functionally furnished, but offers all the amenities which a traveller might need. The breakfast is excellent and prepares you well for a day of exploration in Lapland. The friendly staff is an enormous asset - they helped us a few times with taxi bookings and even helped us to find an intercity bus schedule.

The only downside is a somewhat neglected maintenance - there’s quite a bit of wall chipping which is probably a result of customers hitting them with big bags. However, those do not diminish the experience. Would not hesitate to stay here again!

Partner

6/10

Pleasant

02 Jan 2024

Verified traveler

Clean but disappointed

Rovaniemi is a small city so I’m not sure what the other hotels are like. While the service and location of this hotel was excellent, I didn’t understand the 4star hotel rating. There were holes in the curtains, the conditioner was almost empty when we arrived, there was no hand lotions, the shower rack was falling off the wall. There’s no safe in the room so we had to travel everywhere with our passports and valuables. I just expected a bit nicer accommodation for a 4star hotel. Again, the staff were friendly and the room was clean so I don’t want to seem ungrateful.

Partner

10/10

Exceptional

11 Dec 2023

Barbara

A very welcoming hotel close to everything in town. Staff were so welcoming. The room was nice and clean. Very close to transportation to the train, airport and Santa’s village. I highly recommend this hotel.

Leisure Self

10/10

Exceptional

10 Dec 2023

Eric

Nearby the city center bus stops, a distance of around 1.5 miles to the passenger train station. The bus stop for connections to Santa's Village is right next door

Leisure Family

10/10

Exceptional

10 Dec 2023

Lyndsey Lee

Highly recommend this hotel

Leisure Family

8/10

Excellent

20 Feb 2023

Yuan Yuan

The receptionists we met on Sunday around 1pm were super friendly and accommodating. The two receptionists working on Monday 5pm were super not friendly and they did not even want to open the locker room for us to get our luggages. They also asked us to use the bathrooms in the restaurant not inside the hotel. Their attitudes were as cold as the weather in rovaniemi.

Leisure Family

10/10

Exceptional

18 Feb 2023

Justin

fantastic guest service! really close to city center, bus stop, and river.

8/10

Excellent

08 Jan 2023

Anne

Comfortable hotel in great location. Easy to access transport to main tourist attractions

Leisure Partner

10/10

Exceptional

31 Dec 2022

Lauren

Lovely, comfortable stay

We stayed for the night on our way to Ranua.
The rooms were very clean and the staff were very friendly and helpful.
Breakfast was lovely and even something for our youngest, fussy daughter.
We wanted to go to Santa’s village in the morning before getting the bus to Ranua and were able to leave our luggage in their cupboard whilst we did.
The bus goes from across the road to Santa’s village.

Friends_and_family Family

10/10

Exceptional

22 Dec 2022

Kelly

The staff were very friendly and professional. The rooms are very clean, beds are not the comfiest, but we had everything we needed. The location is perfect for transport links, tour operating offices and restaurants. Thank you

Leisure Family

10/10

Exceptional

28 Jun 2022

Raghu

Comfortable stay

Very comfortable stay. Excellent location, clean rooms and good breakfast

Partner

8/10

Excellent

14 Jan 2022

Verified traveler

Your typical S-chain hotel, not much to say. Kind and helpful staff!

Business

8/10

Excellent

13 Jan 2022

Verified traveler

Good location. Sauna is decent. No gym at least not that I’m aware of which is a bummer. Very helpfull staff. Breakfast is your typical hotel buffet breakfast, either you enjoy it or you don’t.

Business

10/10

Exceptional

31 Dec 2021

Allan Vhal

Recommend!!!! Location is perfect! My husband and I were able to walk to the mall, restaurants, souvenir shops and always had the option to take the bus to popular sites like Santa Park and Santa’s Village. Staff is the best! Very helpful and so kind!

Leisure Partner

10/10

Exceptional

13 Dec 2021

Dimitar

Good location close to center of town. Nice clean room and good food at the restaurant. Covered on site parking - good option considering it snowed overnight. 10 min drive to Santa Village.

Leisure Partner

10/10

Exceptional

03 Dec 2020

Verified traveler

Two-night business trip. Service was spot on, customer orientated employers. Comfy bed but the room was a bit too cold in my opinion.

Business

10/10

Exceptional

02 Dec 2020

Verified traveler

Basic, nice hotel. Staff was friendly and took care of the customers. Room was a bit too cold for my taste.

Business

6/10

Pleasant

12 Jul 2020

Kari

Dissapointment

Could I sleep overnight? Yes. Very clean and friendly staff. Would I come again? No. Not worth the money. Rooms are sterile hotel room that you can find any cheap hotel. Interior design missing except few wooden things to bring the 'Lappish' touch. Well, the result is failure. one could expect TV and phone to function in the most expensive hotel room on the market. The attached restaurant recommended by the staff had a very limited menu, Due to COVID there were very few customers but the order took ages. The staff seem not to have any interest to prepare the food. Cleaning the kitchen floor and chatting had the priority.

Self

10/10

Exceptional

26 Feb 2020

Dmitry

Nice stay, staff very usefully, good breakfast,room clear and modern

Partner

8/10

Excellent

21 Feb 2020

EY

Excellent staff! They were accommodating and helpful. Breakfast was excellent in terms of vegetables and greens which is rare in most of the hotels. I have read other reviews and was hesitant at the beginning but, I would definitely stay again in this hotel. The only low side is, it is a 3.5 to 4 star hotel for the $$ but, staff is 5 star.

Leisure Family

10/10

Exceptional

11 Jan 2020

Sam

Convenient location, very clean, excellent service, good food in the restaurant

Leisure Family

6/10

Pleasant

10 Jan 2020

Verified traveler

Good location! Next to Niki, Lappish restaruant! Very friendly staff! Breakfast is adequate!

Leisure Partner

10/10

Exceptional

25 Dec 2019

Victor

Good Hotel in Rovaniemi

The hotel is very well located. The rooms are good and the staff is very helpful and friendly. Very good breakfast!!

Partner

10/10

Exceptional

22 Dec 2019

stuart

Lovely property

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Jenan

Amazing ladies at the reception who helped me with packing my box.

Self

4/10

Poor

02 Dec 2019

Sharnta

There was a tube coming from rhe ir vent that could not be explained by staff. That tube disappeared after questioning bit tje fromt desk clerk who i addressed the concerns with did not know anythign about its removal. It made me feel unsafe so i moved hotels.

Leisure

10/10

Exceptional

01 Jun 2019

Verified traveler

Location is centrally located in the Rovaniemi near the river. The property is clean and the staff are extremely friendly and helpful.

Business Self

10/10

Exceptional

15 May 2019

Verified traveler

A place to remember

It is a wonderful hotel with very friendly and helpful staff and very close to everything

Friends

10/10

Exceptional

02 Jan 2019

Verified traveler

Wonderful location and helpful front desk staff, worth the money

Partner

6/10

Pleasant

27 Dec 2018

Verified traveler

Good location,good breakfast, room needs sound isolation as it can get very noisy especially when kids are playing on the hallways. The room was very basic

8/10

Excellent

18 Dec 2018

Ann

Service was efficient and polite. Lovely breakfasts. Close to shops and amenities. I would recommend the hotel to friends.

10/10

Exceptional

15 Sep 2018

Simon

hotel restaurant was excellent for both breakfast and dinner
comfortable single room

10/10

Exceptional

21 Oct 2017

Verified traveler

New decorate room

New decorate room, early check in without charge, simulation aurora light in room.
Only water pressure insufficient.

Partner

8/10

Excellent

27 May 2017

Gloria

Good choice with reasonable price

Near city center and also close to water front... room is spacious and nice breakfast.

Family

10/10

Exceptional

25 Apr 2017

Keith

Great hotel in Rovaniemi

Extremely helpful staff. They went out of their way to help with any questions or concerns we had. We do not speak Finnish and had no problems communicating. Rooms were good size, well decorated and very clean. The \"northern lights\" lighting on the wall and heated floors in the bathroom were also a nice touch. The location of the hotel also made it easy to get around (walking or by bus). I would definitely recommend this hotel.

10/10

Exceptional

05 Mar 2017

Dianne

Convenient and Warm

Very cold in Lapland but the people were friendly and helpful. Also kiddy corner from bus stop to Santa Village.

Family

6/10

Pleasant

23 Feb 2017

Verified traveler

Short term sleeping place.

Great location, good breakfast buffet, poor facilities, dusty rooms but helpful staff.

Not a good value for money paid :(

Family

8/10

Excellent

03 Dec 2016

Fiona

Convenienent location

Cold floor in bathroom was uncomfortable to walk on without shoes/slippers

Family

10/10

Exceptional

30 Nov 2016

Paul

Clean, friendly staff and near to the city center.

Nice stay. The bus stop to santas Claus village is just outside the hotel. The main shopping area is about 10 mins walk. The staffs are friendly and customer oriented. Overall a great stay.

Partner

8/10

Excellent

30 Nov 2016

Thiam Huat

Decent size room, clean

Was able to check in early and gotten a free upgrade

Partner

8/10

Excellent

28 Nov 2016

Verified traveler

Overall is a pleasant stay and the hotel do serve a very nice breakfast. Will stay again if we visit the place in the near future.

8/10

Excellent

20 Nov 2016

Doris

Nice hotel is within the city area

The staff is friendly and the environment is good. Near the shopping mall and restaurant.

8/10

Excellent

14 Nov 2016

Jesper Hanno

Nice Clean and Great Buffet

Nice, cheap, clean and friendly hotel, super buffet

Partner

10/10

Exceptional

23 Aug 2016

Christine

Great value

Great location, clean and comfortable. Good variety for breakfast. Fast Wi-fi, good TV.

10/10

Exceptional

02 Jun 2016

Lacey

Friendly and helpful staff

The staff at the hotel were friendly and helpful. It is a great location, near many good restaurants and shops. The hotel is almost on the river. It was a great stay and will definitely stay again when we return.

6/10

Pleasant

15 Apr 2016

Rupert

Avoid high number rooms (30+) due to nightclub

Have stayed at this Sokos about 5-6 times. Always good, upper middle tier for business/leisure hotel. This last time was a problem as I stayed on a Friday night and the nightclub in the basement was thumping out heavy base music until 3:30am. Completely useless for any night sleep (and I normally sleep through anything). Any of the rooms with the \"higher numbers\" (e.g. about [floor level X], room numbers 30+) are directly above the nightclub.

Hotel is well aware of this issue and the room I had \"312\" was supposedly \"not even one of the really bad ones for noise from the night club\". The good news is that there was no issue with requesting a refund (voucher).

Family

8/10

Excellent

30 Mar 2016

Sameer

Sokos Rovaniemi

Very comfortable and nice hotel.

Family

8/10

Excellent

07 Mar 2016

japanese tourist

girl's trip

staffs at this hotel are quite nice. if i got an
opportunity to stay in Rovaniemi again,
i would chose this one. breakfast was also good. the only thing i was depressed was
sauna. the time allmtment might need to be extended.

8/10

Excellent

03 Jan 2016

Verified traveler

The location of this hotel is very good. Walking distance to the shopping mall. Many restaurants & supermarkets nearby. The room is in good maintainable & very clean. The staff is efficient & nice. The worst thing is the menu in the restaurant is limited during peak season. No snacks or finger foods are provided.

10/10

Exceptional

14 Sep 2015

Timo

Acceptable

Freindly staffs and accetable room condition, Good Restaurant. But I couldnt set the room temperature.

10/10

Exceptional

02 Jul 2015

Verified traveler

Impeccable hotel. Great breakfast buffet. Represents well the thoroughness of Finnish good work.

10/10

Exceptional

28 Mar 2010

James

Highly Recommended!

Fantastic Location, very friendly and helpful staff.. Right in the heart of the city. Restaurants, Shops, Tours, Pubs, Clubs, Everything within a 5 minute walk!! Hotel was very nice, clean and comfortable..

8/10

Excellent

12 Jun 2026

Pia

Erittäin hyvä aamiainen ,

Self

10/10

Exceptional

03 Jun 2026

Olavi

siisti huone,maukas ja runsas aamiainen, osaava ja avulias henkilökunta

Partner

8/10

Excellent

17 May 2026

Mika

Aamiainen ok

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

SANTA

受付の方も清掃の方も親しみやすい方でした。
隣接するレストランではトナカイのソテーをいただきました。初めてのフィンランド料理でしたが美味しかったです。店員さんも気にかけて会話していただいたりと、緊張せずに食事ができました。

Leisure Self

6/10

Pleasant

08 Jan 2026

Irina

Viel zu teuer für die kleine Zimmer!

6/10

Pleasant

01 Jan 2026

TOMOKO

客室は普通に綺麗でした。サウナに行くのにビーチサンダル持参しても良い。水着の人もいるけど部屋のタオルを身体に巻いてもOK,フロント脇に電子レンジがあった。気がつくのが遅くて使わなかったけど、使えるなら、地元スーパーでお弁当買って温めて部屋で食べられるかも。ホテルに質問してみたら良さそう。

Leisure Family

8/10

Excellent

30 Dec 2025

Dag-Jostein

Helt greit hotell.

8/10

Excellent

03 Nov 2025

katja

Siisti huone, henkilökunta otti hyvin vastaan, palvelut lähellä. mm ravintolat ja ostoskeskus lähellä

Self

8/10

Excellent

27 Oct 2025

olli

Hotellia vaivasi ison remontin loppuvaihe. Mm. aamiaiselle piti mennä ulkokautta muutaman kymmenen metrin päähän.

Self

10/10

Exceptional

10 Aug 2025

MIYAHARA

スタッフの方がにこやかで、丁寧で、サンタクロース村へのバスの乗り方も快く教えてくださいました。朝ごはんがとても美味しく、味も種類もとても良かったです。

Leisure Self

10/10

Exceptional

01 Aug 2025

Elisabeth

they have bicycle

Partner

8/10

Excellent

15 Sep 2024

Pia

Paikoitushalli on nykyautoille liian ahdas. Onneksi ympäristöstä löytyi 24h maksullinen paikoitus

Business

10/10

Exceptional

22 Feb 2024

Kathrin

Wir waren 1Woche im Sokos Hotel Vaakuna. Der Empfang war sehr herzlich und wir fühlten uns sofort wohl. Auch das Doppelzimmer war top. Sehr sauber, Wasserkocher mit Tee, Kaffee, Kakao standen jeden Tag bereit. Zimmerservice täglich top. Als Ausgangspunkt für Ausflüge auch hervorragend, da die Bushaltestelle gleich gegenüber war. Frühstück war alles da, was man benötigte und auch genügend Sitzplätze waren vorhanden. Wir haben die ganze Woche nicht auszusetzen gehabt. Wir würden dieses Hotel jedem empfehlen!!!!

Leisure Family

6/10

Pleasant

11 Feb 2024

PIERRE

Hôte dans la ville de Rovaniemy fonctionnel mais manque de charme et de services

Partner

10/10

Exceptional

03 Dec 2023

Simone

All perfect. With a gym would it be fantastic. But they have a nice sauna

Business

10/10

Exceptional

15 Aug 2023

Ulla-Maija

Kaikki sujui moitteettomasti.

Leisure Self

10/10

Exceptional

13 Mar 2023

Rosario

Ottimo Hotel in pieno centro e colazione super! Lo consiglio.

Leisure Friends

8/10

Excellent

04 Feb 2023

YUKARI

サウナがしょぼい
シャワーの温度が低いから寒い　　ロックをはずして使用しました
朝食は良かったです
部屋は広い
3泊して掃除は１度もなかった

Leisure Self

8/10

Excellent

28 Jan 2023

Irene

Gutes Stadthotel für wenig Gepäck

Etwas mehr Ablagefläche/Strauraum resp. überhaupt ein Schrank wäre schon noch wünschenswert. Sonst zweckmässig und gut, mit kleinem Kühlschrank sowie Wasserkocher, Tee etc. Frühstück sehr gut, grosse Auswahl.
Von den Hotels.com-Gold-Mitglied-Vorteilen habe ich überhaupt nichts bemerkt.

Partner

10/10

Exceptional

10 Jan 2023

MICHELE

Leider war die Bar schon ab 22:00 geschlossen, schade!

Leisure Friends

10/10

Exceptional

23 Dec 2022

Pascal

Hôtel très bien situé proche de tout

Très bon hôtel confortable et agréable.
L’emplacement est parfait car très central.
Le petit-déjeuner est bon avec de nombreux choix.

Friends_and_family Family

10/10

Exceptional

23 Dec 2022

Monika

freundliches Personal
super Lage
schöne Zimmer
gutes Frühstück Buffet
sehr grosser Frühstücksraum

Partner

10/10

Exceptional

08 Jul 2022

Tom

Trivelig overnatting i Rovaniemi

Fine rom, gode senger, sentral plassering og hyggelig betjening, anbefales! Grei parkering i kjelleren, som i tillegg har egen plass for å vaske bil!

Partner

10/10

Exceptional

30 May 2022

Krister

Aina mukava saapua

Aina mukava vierailla ja ystävällistä sekä rentoa palvelua.

Friends_and_family Family

8/10

Excellent

15 May 2022

Caroline

Bon hôtel

Très bon séjour. Chambre confortable et spacieuse. Seul bémol , hôtel bruyant mal insonorisé, on entendait les enfants des voisins courir toute la journée ainsi que les enfants dans la salle de jeux , puisque notre Chambre était au rdc,nous étions donc très mal placé !

Friends_and_family Family

10/10

Exceptional

15 Feb 2022

MARC

Très bien

Hôtel très bien situé, moderne, propre. Pdj excellent et restauration aussi. Service impeccable

Friends_and_family Friends

10/10

Exceptional

05 Feb 2022

Tuuli

Kiitos ihanasta majoituskokemuksesta!

Erittäin siisti huone, mukava henkilökunta ja ystävällinen palvelu. Aamiainen oli erittäin monipuolinen.

Business

6/10

Pleasant

28 Dec 2021

Christophe

Confortable, un peu vieillissant

Confortable, un peu vieillissant, rapport qualité/prix assez moyen, et personnel indifférent aux besoins des clients (pas de place au restaurant, débrouillez vous; donnent des informations contradictoires, sans mauvaise foi, mais sans implication non plus)…

Friends_and_family Family

10/10

Exceptional

20 Dec 2021

Samuli

Kiva yhden yön yöpyminen Rovaniemellä.

Kaikki sujui mutkattomasti.

Partner

6/10

Pleasant

20 Dec 2021

Ute

Personal teilweise sehr nett, dreimal allerdings unhöflich bis unverschämt. Zimmer groß und sauber, alllerdings recht einfach. Frühstücksbuffet könnte deutlich bessere Auswahl haben, Auffüllen funktionierte nicht. Generell zu wenig Personal, daher lange Wartezeiten, auch an der Rezeption.
Angrenzendes Restaurant hatte an beiden Tagen keine Tische für Hotelgäste mehr frei. Wir können das Nili sehr empfehlen. Aus der Bar wurden wir Punkt 22.00 Uhr sehr unhöflich rausgeschmissen, durften unser (erstes) Getränk noch nicht mal austrinken.
Sauna hatte nur vier Stunden am Tag offen und war entsprechend total überfüllt. Wegen Corona für uns so nicht nutzbar.
Wir würden definitiv dieses Hotel nicht nochmal buchen.

Leisure Family

8/10

Excellent

16 Dec 2021

Valentina

Personale gentile e preparato, buona pulizia, poca colazione dolce.

Leisure Family

10/10

Exceptional

13 Dec 2021

Remi

Friendly staff good service.

Nice location in the middle of the city. Walking distance to everything. Friendly staff. Breakfast maybe a little bit less than Sokos normal standar.
But ok.

Business

10/10

Exceptional

13 Dec 2021

Jore

Viikonloppu vierailu

Reipas ja auttavainen henkilökunta! Rauhallinen hotelli! Hyvä oma ravintola, johon kulku sisäkautta!

Friends_and_family Family

8/10

Excellent

06 Dec 2021

Lena

Marknadsför sig som luxury men känslan är standard/budget.
Nära centrum.
Parkering i hotellets källare som nås direkt via hissen
Bra franskinspirerad restaurang som har färska musslor på menyn varje fredag - mycket gott!

Friends_and_family Family

8/10

Excellent

04 Aug 2021

Verified traveler

Det er et trivelg hotell, blid og forekommende betjening. God sevice. Rent og fint. Frokosten god. God mat i restauranten. Et fint opphold.

Partner

8/10

Excellent

24 Jul 2021

Matthias

Angenehmer Aufenthalt

Gute zentrale Lage direkt an der Fussgängerzone. Zimmer zweckmässig eingerichtet mit Minibar. Gutes Bistro-Restaurant im Haus. Grosszügiges Frühstücksbuffet.

Self

10/10

Exceptional

04 Jan 2021

Anniina

Todella ystävällinen ja avulias henkilökunta, loistava sijainti, siisti ja viihtyisä, hieman lämpimämpi olisi huone voinut olla,

Friends_and_family Friends

8/10

Excellent

15 Dec 2020

Irma

Kiitos teille. Viihdyimme hyvin.
Sijainti erinomainen. Siisti, perus hotelli. Ystävällinen palvelu😊💯.
Toivoisin kuitenkin, että uusitte tyynyt, ovat tosi kovia ja muhkuraisia.

Partner

10/10

Exceptional

21 Nov 2020

Maria

Hyvä taso, ystävällinen henkilökunta

Hyvälaatuinen hotelli. Isot huoneet ja ystävällinen henkilökunta.

Partner

8/10

Excellent

07 Oct 2020

Verified traveler

Nice hotel in downtown

Sokos Hotels always offers the Scandinavian Standards.

Great staff and tasty breakfast.

Self

8/10

Excellent

27 Jun 2020

Olli

Lyhyt kommentti ensi visiitistä

Ruoka oli hyvää niin illalla kuin aamulla. Oli 1. Karanteeniajan jälkeinen buffet-aamiainen.
Autohalli oli erinomainen. Sijainti hotellille hyvä, eikä hyttysiä ollut lainkaan. Jatkossa pohjoiseen niitä kyllä riitti.

Partner

8/10

Excellent

19 Jun 2020

Markku

Hyvällä paikalla Rovaniemen keskustassa.

Partner

10/10

Exceptional

08 Mar 2020

Verified traveler

Erittäin lapsiystävällinen, joustava ja kodinomainen henki - mahtava paikka!

Leisure Family_with_children

8/10

Excellent

18 Feb 2020

Søren

Nice hotel in Rovaniemi

Nice hotel, central in Rovaiemi, close to shopping and restaurants Nice clean room and a nice restauran/bar with good breafast/lunch, and all at good prices

Business

8/10

Excellent

20 Jan 2020

Verified traveler

Järjestyi saunatila poislähtövaiheessa suihkua ja vaatteiden vaihtoa varten.

Leisure Family

10/10

Exceptional

06 Jan 2020

Verified traveler

部屋も朝食ダイニングも清潔感があり、綺麗なホテルでした。ロビーの装飾も北欧のクリスマスの雰囲気がありとても可愛かったです。
ドライヤーが故障しており、早朝でしたがフロントに電話するとすぐに対応していただき、別のものと交換してくれました。
サウナは夕方〜夜の数時間に限られており、今回は使用できませんでした。利用可能時間をもう少し長くするか朝も利用できると嬉しいです。
ロヴァニエミ市街に立地しているため、サンタクロース村や空港まではバスやタクシーでの移動が必要ですが、市街の街並みも楽しめたのでよかったです。

Leisure Family_with_children

8/10

Excellent

05 Jan 2020

Verified traveler

綺麗な部屋でした

当日はアップグレードしていただいて、広い部屋でした。改装されているのかとてもきれいで気持ちよく過ごしました。テレビのチャンネルも豊富でとても楽しめました。
ホテルのすぐそばがサンタクロースビレッジや空港へ行けるバス停だったので、地面が雪で凍結していた時もあまり歩かずに行けてよかったです。

Friends_and_family Family