France
, Paris 
Jae
The code would not open the door. It took some time to get a hold of anyone. It's a remotely managed aparthotel. Once we reached someone, they opened a key tray downstairs so we could open the room with key. Once that problem was fixed, we hoped that the rest of the stay would be pleasant. That was short lived as we discovered full trash can under sink.
We kept finding more problems. The sofa was unusable. The cushion kept sliding off. They acknowledged that it had a problem and would be fixed. It was never fixed. There were couple lights that didn't work so had to move the table towards other side of room to have good lighting.
The door code problem was worked on the next day but they could not fix it immediately. It took 3 days to fix. The living room air conditioner controller was broken. The bathroom towel bar heater controller did not work. The next day they returned and replaced the towel bar heater with a new one. On that day they also replaced the lightbulb in two ceiling lights that did not work.
As bad as all these problems were, we didn't realize until they came on the 4th day to install a smoke detector. We hadn't even known that the place didn't have a detector until they showed up to install one. It's illegal to rent rooms without a working smoke detector. For all the problems, they offered free cleaning. I proposed a partial refund instead. They never responded. The hotel was one headache after another. There was homeless on street near entrance.
We kept finding more problems. The sofa was unusable. The cushion kept sliding off. They acknowledged that it had a problem and would be fixed. It was never fixed. There were couple lights that didn't work so had to move the table towards other side of room to have good lighting.
The door code problem was worked on the next day but they could not fix it immediately. It took 3 days to fix. The living room air conditioner controller was broken. The bathroom towel bar heater controller did not work. The next day they returned and replaced the towel bar heater with a new one. On that day they also replaced the lightbulb in two ceiling lights that did not work.
As bad as all these problems were, we didn't realize until they came on the 4th day to install a smoke detector. We hadn't even known that the place didn't have a detector until they showed up to install one. It's illegal to rent rooms without a working smoke detector. For all the problems, they offered free cleaning. I proposed a partial refund instead. They never responded. The hotel was one headache after another. There was homeless on street near entrance.
