Name: Woodspring Suites Naples
Address: 3786 Whitelake Boulevard, Naples, 34117, US

10/10

Exceptional

30 Jul 2026

Jorge

To bien

6/10

Pleasant

27 Jul 2026

Violeta

Barry very basic. Room ac novenas. Low budget hotel very cheap everything

2/10

Poor

25 Jul 2026

Jeanette

Dirty room and cockroaches

6/10

Pleasant

22 Jul 2026

Yvenson

Not bad too bad

Friends

2/10

Poor

20 Jul 2026

Larry

The room was not clean at all. The toilet paper roll was used and was just folded and stamped. The toilet was broken and wouldn’t flush. The shower curtain had mold in the bottom corners. The bathroom sink was not wiped down. The floors were very dirty. Very disappointed in this stay.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

John Paul

This particular property comes exactly as advertised.

The staff is exceptionally friendly, kind and considerate.

The property is very well maintained. It's always clean.

This is my favorite place to stay when I come to Naples for work or pleasure.

Pet

10/10

Exceptional

09 Jul 2026

Hernan

Clean and great ubication if you stay to be close onFIU

Family

4/10

Poor

09 Jul 2026

Li

The room with weird smell when we opened the door, after we turned up the A/C higher than better, very hard bed with small pillows not comfortable for sleeping, I booked two nights and paid it , but we only stay there for one night, because I couldn’t sleep with weird smell with horrible bed so we had decided to drive home second morning.

Family

2/10

Poor

05 Jul 2026

Yusday

La habitación horrible y sin exageración, estaba sucia súper sucia polvo por todos lados el baño igual todo manchado las paredes una cosa horrible, el lavamanos tupido ahí uno no podía lavarse los dientes bueno tengo que decir que me quedo corta no estuvo para nada bien y antes de que digan pq no me fui de ahí pues sencillo pq no tenía dinero para cambiar hotel solo por una noche que me hospede ahí, para las personas que lean esto estoy siendo más que sincera la habitación que me dieron fue la #320 no se si las demás estarán igual que la mía por eso especifico….. un mal olor a no sé qué desde que entras de verdad, esta es la segunda ves que yo me hospedo allí la primera fue hace al rededor de 2años y para nada que ver con esta segunda ves jamás gastaría un céntimo de nuevo para ese hotel.

Family_with_children

2/10

Poor

04 Jul 2026

Julian

DO NOT STAY AT THIS PROPERTY EVER, blankets are dirty on 2 different rooms, bathroom drains clogged, noise on the upper room extremely high, windows contains do not cover sun lights or street lights, horrible.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Guy

Yes

2/10

Poor

30 Jun 2026

Natasha

Tanisha from the day shift and the young Hispanic guy with the curly hair from the night shift were great and helped us in every was possible ( please give them a raise) but everybody else did a terrible job. Upon arrival, the elevator was broke. We were not warned that the building was under construction on the 4th floor from a leak, which is probably gonna end up being a bad case of organic growth due to me & my husband getting sick on our 2nd day there. Also, we asked for 2 rooms to be side by side so our teenage kids could be next door to us. We were assured that this would be accommodated but after making a 21-hr drive from Texas to Naples we learned that we had to get a room on the 3rd floor and our kids had to have a room on the 4th floor, and our kids’ room only had 1 bed. Did I mention the A/C didn’t work in either room? Then they “tried” to accommodate us the next day by giving us 2 rooms on the first floor but the A/C wasn’t working too good in our kids’ room and it was a weird stench lingering around in our room. My husband works in the maintenance field back home and thinks it’s some mold forming somewhere in the building due to the leak on the 4th floor the front desk attendant mentioned to us. The short lady with the glasses that worked the morning shift was VERY unprofessional and rude and made us feel UN-welcomed. I DO NOT recommend this hotel to anybody unless you are in DYING need of a quick room for the night.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Brenda

I was promised a 25% discount because..1
..ppl over me walked the entire nite across uncarpeted floors, making noise ALL nite and I traveled from NC for my son's wedding and had a dinner rehearsal the following evening, and 2....the ELEVATOR was out of service when i returned from the dinner...10:30ish and I...73 y/o lady had to walk up THREE FLIGHTS OF STSIRS after my sons wedding rehearsal dinner. The front desk lady did change my room to 1st floor but i still had to gather my belongings and walk down the steps to the front office to get my key, when i was PROMISED TO MY FACE...I would receive a 25% discount..after looking at my bank statement, the ENTIRE bill was paid....NO DISCOUNT...but its ok....I will say it repeatedly....
DO NOT STAY HERE....NO AMENITIES...AND THEY OUT RIGHT LIED TO MY FACE. I'm giving-10 stars because they lied

Self

4/10

Poor

27 Jun 2026

Brenda

My stay on 3rd floor was horrendous due to the upstairs ppl. They walked across the non- carpeted floors practically all nite. May have gotten 2 hrs sleep b4 I had to travel to Marco island for my son's wedding. I was told by front desk I would receive a 25% discount....I do not see it on my account...it still says $162....pending. This was the most terrible experience I have ever experienced in a hotel....seriously. I'll wait and see if the discount appears. Sidebar....the 2 ladies at the front desk were very accommodating, friendly and professional.

Self

2/10

Poor

17 Jun 2026

Justin

Room stunk like mold , there was bugs in both rooms.

Business

4/10

Poor

10 Jun 2026

Silvana

Very old hotel, and lots of shady people outside at night, was kind of afraid arriving by night. Terrible feeling in the neighborhood too much junkys

Self

2/10

Poor

07 Jun 2026

Alan

My husband needed a place to stay for a couple of days, because of construction in the house. He said that while the room was ok, the mattress was as hard as a rock. He is slightly disabled and slipped on the bedroom floor and said he called out for someone to help him. No one answered but he was finally able to get up.

He came home after one day with a bad bruise from his fall and said he refused to stay there another night. The worst thing was that he bought home bedbugs. Having stayed in hotels all over the world, I always wash clothes directly from the luggage and never let them near the bedroom until they’re clean. This time I forgot to wash his and woke up to those bites.

I made a mistake in booking this hotel, next time I’ll be more careful. It seems a local hotel needs as much research as a hotel in another country.

Self

2/10

Poor

03 Jun 2026

Susan

There were absolutely zero amenities at this property. No pool, no coffee, not even Kleenex in the room. No restaurants nearby, just nothing. It is basically a bed and a shower. Room had a small kitchen area, but no cooking utensils. I walked barefoot from the shower to the bed and the bottoms of my feet were filthy. Only redeeming value was the front desk clerk. She was very friendly and helpful. Not a conviently located area. I've stayed in worse hotels but at least most offer a breakfast of some kind or at least coffee in the morning. No more Woodspring.

Partner

4/10

Poor

31 May 2026

Adriana

para quedar 1 o 2 noches solo a dormir está bien, pero para más días no, la habitación no está bien iluminada y la ventana de las habitaciones del primer piso se puede ver de afuera para dentro de la habitación, porque la cortina no cierra bien. el baño un poco incómodo pero fuera de eso, la limpieza estaba normal, las camas cómodas, y el personal bastante amable, si tuviera que viajar por muchos días no me hospedaría nuevamente, pero si solo voy un día o dos si

Pet

6/10

Pleasant

31 May 2026

Antonette

Very nice for the price

6/10

Pleasant

29 May 2026

Alejandro

It was ok, not great but not bad!

Self

8/10

Excellent

27 May 2026

Eric

Full kitchen and fridge was very helpful.

Self

2/10

Poor

26 May 2026

Aymara

The room very dirty and smell like cigarettes.

Family_with_children

8/10

Excellent

13 May 2026

Maurice

Bed wasn't the best there was no ice machine or blow dryer for your hair. Overall staff was great room was very clean. Property well lighted and very clean. Great place to stay for the price.

Partner

8/10

Excellent

05 May 2026

Roberto

It was ok.

Family_with_children

2/10

Poor

27 Apr 2026

Tomi

The manager of the property decided to rent my room before I checked in and I was told I could go to another hotel because they no longer had any vacancy.

2/10

Poor

27 Apr 2026

Giovanni

We had a smelly bed, not clean towels, not a clean room, defenetly not to recommend.

Family_with_children

2/10

Poor

27 Apr 2026

Sara

Roaches. So many tiny roaches. We were stuck because everything was sold out Saturday but we thought of sleeping in our car instead. The plumbing was a mess, there was a fine white powder all over the floor, stains on the sheets, and bugs. The fridge had food running down the side of it, spills under the desk that weren't cleaned up. It was awful and we were so exhausted. Just overall so disappointed. The only shining light on the entire experience was the lovely woman who checked us in. We just should have found a way to build in time to better inspect the room before we dropped our stuff and ran to our soccer event. I would stay far away. The smells were awful. The whole place smelled like stale smoke, marijuana, mold and sadness. Stay away.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Kevin

Very good clean close from the 175

4/10

Poor

18 Apr 2026

Christian

Air not working. Place not that clean.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Susan

I did not use the kitchen but the room across from where i stayed had at least 7 people and the mess in hall way of pots and trash was not a pretty site.

Self

10/10

Exceptional

01 Apr 2026

Julio

Yes

6/10

Pleasant

26 Mar 2026

maggie

Staff is great, linens are bare

2/10

Poor

09 Mar 2026

Roberto

No hot water in rooms or sink.

Self

2/10

Poor

09 Mar 2026

Ellyn

Dirty room

2/10

Poor

04 Mar 2026

Elayne

I found a bug in the room

Self

10/10

Exceptional

24 Feb 2026

John

It was okay for a quick night, but definitely basic. The rooms are a bit sparse—more like a studio apartment than a cozy hotel room—and you have to bring your own extras like coffee or hair dryers. I also noticed some noise from the hallways and a bit of a lingering 'hotel smell,' so it’s fine if you’re saving money, but don't expect luxury.

Self

2/10

Poor

23 Feb 2026

Luz

Very disappointing and unacceptable experience. The staff was unhelpful, and the room condition was completely misrepresented. The photos shown online are misleading and do not reflect what guests actually receive.

I delayed posting this review because I made multiple attempts to contact Expedia directly but was unable to get assistance.

Most concerning, the sofa and seating areas had visible mold, which is a serious health and safety issue. This is absolutely not acceptable for any property listed on Expedia. I have clear photographic evidence showing the true condition of the room — not the polished images the hotel is advertising.

I am formally requesting that Expedia review this matter and contact me as soon as possible to address this situation.

Reservation details can be provided upon request.

2/10

Poor

18 Feb 2026

Daniel

Room floor was so sticky, your hallway is even sticky on the feet. And no coffee, not a good experience for 125$, per night.

Partner

8/10

Excellent

10 Feb 2026

edward

Excellent

Business Self

10/10

Exceptional

09 Feb 2026

Jonathan

Staff was great. place was decently well kept and rooms were sufficient for the price point. A great and affordable place for an extended stay.

Business Self

6/10

Pleasant

08 Feb 2026

Randall Kenneth

I mean, it was clean. I’ll say that. But we were greeted with the list of things you don’t do as opposed to the list of things you provide. Which of course they should do because you don’t do much. We paid for a room with a sofa but got a chair, but we were already unpacked so we gave up.

Business

4/10

Poor

30 Jan 2026

Hope

I stayed here for a week for work, and this place was nothing like the photos online. It looked dirty the moment I walked into the lobby, and it smelled like the floors hadn’t been properly cleaned in a long time. The check in receptionist was friendly.
After a long workday I was too tired to look for other accommodations.

The room had multiple issues:
Broken pieces on blinds had to cover with napkins so no one could look in my window
No real hot water (only lukewarm)
No curtains over the window so the room was bright at night from outside lighting
Worn out, overly soft mattress
Blanket with holes
Paper thin pillows
Tiny towels
Rust stains on shower curtain
Very humid and smelled musty

The building cleanliness was just as bad. The elevator was filthy, and the same stains stayed on the elevator and hallway floors the entire week, which tells me they’re not cleaning regularly.
I would never stay here again. The price might be cheaper, but it’s not worth feeling uncomfortable, questioning cleanliness, and worrying about safety. Spend your money elsewhere. The only plus was the location to my job.

Business

2/10

Poor

27 Jan 2026

David Joseph

No coffee in the room

Business Self

2/10

Poor

18 Jan 2026

James

Kind people at desk. Rest of the state of the hotel is inexcusable. Room smelled strongly of smoke, bed was terrible, TV was bad and channels were listed incorrectly. No wash clothes or hand towels. Most concerning was the shower that sprayed water throughout bathroom and had been that way so long that the paint is peeling. I myself slipped on the water. The mold smell is likely from the long term broken shower head. Might wanna address it- Room 306. All this for $165.00. As bad a hotel I’ve stayed in in more than a decade if not ever.

Leisure Self

2/10

Poor

05 Jan 2026

Jaime

Room had water and mold damage

8/10

Excellent

04 Jan 2026

Patrick

No the kitchen was not equipped at all.

Business_and_leisure Self

8/10

Excellent

03 Jan 2026

Sreejayan

Excellent front desk team

Leisure Family

2/10

Poor

31 Dec 2025

Karisha

The room smelled of mold bugs in 2 different rooms before I had to rebook to a new hotel. Nothing smelled clean no utensils for the kitchen. During a football nationals week with limited hotel rooms in the city completely inconvenienced by the need for an immediate move due to the bugs

Business_and_leisure Family

2/10

Poor

23 Dec 2025

Gustavo

First of all, the rudeness and bad attitude of Front Desk person was

Business

6/10

Pleasant

19 Dec 2025

Alfredo

Not a very clean place

Business

6/10

Pleasant

14 Dec 2025

Anthony

It was ok.

6/10

Pleasant

13 Dec 2025

Irma

The room had a funny smell

Leisure Partner

8/10

Excellent

10 Dec 2025

Widmeya

Nice space very accommodating

Leisure

4/10

Poor

04 Dec 2025

Bernarda

No towels in the bathroom
No housekeeping
A lot of noise

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Norieli

Great location better staff

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

MARISOL

Clean and decent room.

Leisure Partner

6/10

Pleasant

28 Nov 2025

Vanessa

It was to many noises during a whole night. The room it was clean and the front desk was very nice. But the people running in the hallway was crazy. But of course, it was not a hotel responsibility. The novices sounded as kids running. So, it means u responsable parents.

Friends_and_family Family

2/10

Poor

28 Nov 2025

Meghan

Cockroaches crawling on wall, dirty rooms. We had to leave

6/10

Pleasant

23 Nov 2025

Bruce

Our shower did not work and I requested a credit but have not heard back. Also, we had to switch rooms because there was no functioning shower.

2/10

Poor

22 Nov 2025

Harold

Terrible hotel. Bug in my room. Not very good or appealing. Not very safe. Room was right next to laundry area. Never use hotel.com again!!!

Business

2/10

Poor

21 Nov 2025

GISELLE

Please stay away from this place, is full of construction workers like is they place to live, this hotel is definitely not for vacation and definitely not family friendly, also super dirty, i had to change rooms because the first one given to me was full of hair everywhere including the bed, discussing

Leisure Family

4/10

Poor

09 Nov 2025

LUIS

Rooms were not so clean. Bad smell in the corridors and air conditioner. Looks good from out side but the rooms were very unclean. No curtains.

Business Family_with_children

2/10

Poor

08 Nov 2025

Antonia

The place had cockroaches and smelled old

Self

10/10

Exceptional

30 Oct 2025

Kevin

Clean room and staff,

Business

10/10

Exceptional

26 Oct 2025

Jorge

Convenient cleanest

Leisure

10/10

Exceptional

23 Oct 2025

David

All good

Leisure Family

6/10

Pleasant

12 Oct 2025

Aileen

Lo que no me gustó fue su colchón

Business

6/10

Pleasant

10 Oct 2025

Graham

I booked the hotel because it had a kitchen, when I arrived there here was nothing in the kitchen, no pans, plates, cutterlty. I was told at reception that the room had a kitchen but that I had to purchase pans etc to cook with ..... terrible experience.

Business Self

4/10

Poor

09 Oct 2025

Monica

The front desk staff was excellent in check in and on my remaining stay, the housekeeping staff need to do better as the hotel is at a good location.

Business Self

10/10

Exceptional

08 Oct 2025

Gustavo

Fantastic location

Business

10/10

Exceptional

23 Sep 2025

Scott

Pet friendly hotel that was very nice and had a great kitchen

Leisure Pet

8/10

Excellent

20 Sep 2025

Luis A Soler

The room was very clean and big. The service was great. The only problem was the air conditioner.

2/10

Poor

14 Sep 2025

Alison

This place is so bad. I’ve never actually left a hotel without staying but I couldn’t bring myself to touch the furniture or turn off the lights and sleep there. Can’t get a refund either.

Leisure Self

2/10

Poor

02 Sep 2025

Victoria

I reserved for 2 days and after the first night, I returned home.
The floor was sticky, the noise from other rooms did not let me sleep, I did not feel safe

Leisure Self

10/10

Exceptional

20 Aug 2025

Sergio

Clean and new

4/10

Poor

01 Aug 2025

Efren

We rented a queen bed but instead was given a full bed. The front desk lady \"upgraded\" us to a bigger room as she beca.e aware we were traveling with a baby.
The room was dirty, the floor looked like it wasnt properly swept/mopped. I felt uncomfortable to even take my shoes off.
My husband switched our room. It was smaller in space but a bit more cleaner. Still a full bed.
The rooms come equipped with a kitchenette which is cool.
The outside had people loitering. They looked sketchy. I walked with my purse clutched to my body.
For literally $20 more we stayed the following night at the Holiday Inn Express which is on the other side of the I75 and it was worth the extra money.

Partner

10/10

Exceptional

01 Aug 2025

Leidy

Perfect

6/10

Pleasant

31 Jul 2025

Diana

No pool?

Leisure Family_with_children

4/10

Poor

17 Jul 2025

Juan

Poor Up keep

The room smelled like mildew. Not very clean where there was no detailing whatsoever. The television remote did not work. The linen smelled musty. There was a coffee machine in the lobby but they had no cups only lids.

Friends_and_family Family

4/10

Poor

14 Jul 2025

Jacob

Shower made sounds when on, room had a funny smel, then when asked to check out a hour later they would not accommodate

4/10

Poor

13 Jul 2025

Stephanie

The front desk for check in and check out were amazing. Lydia is a breath of fresh air. She is amazing, very professional.

2/10

Poor

10 Jul 2025

Emad

Couldn’t stay
Room wasn’t clean

10/10

Exceptional

10 Jul 2025

Daniel

All good

10/10

Exceptional

05 Jul 2025

Scott

Nice stay!

10/10

Exceptional

29 May 2025

Juan

Quick overnight

Business

8/10

Excellent

25 May 2025

Yuri

Good place to stay. It worth it's price

Business_and_leisure Family

2/10

Poor

19 May 2025

Helen

Smell of weed throughout the property. Front desk, person barely speaks when greeting you and is on their phone. Room had a few roaches. AC worked. I wasn’t sure which entrance to go into for the lobby because it’s not clearly marked. And felt very unsafe on property. Had it not been paid for by someone else I would’ve left

Leisure Partner

10/10

Exceptional

19 May 2025

Scott

Very clean, quiet, relaxing, affordable, exceptional staff

Business_and_leisure Partner

8/10

Excellent

16 May 2025

Bolivar

Nice place to stay, the staff is nice and super friendly

10/10

Exceptional

16 May 2025

Emily

Staff was very nice.

10/10

Exceptional

08 May 2025

PATRICIA

Great Stay

Patty in the front desk was so friendly and helpful.

Self

10/10

Exceptional

06 May 2025

Erlia

Excellent

4/10

Poor

02 May 2025

Karin

Very Much poor

Business

4/10

Poor

29 Apr 2025

Emelie

Won’t come back

Hotel was pretty run down. Outside looks new and renovated but the hotel rooms are run down. Our blinds were broken and bathroom had hairs from prior guest. No one was attending the reception so we couldn’t checkout and get a statement of our stay.

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Dario

Excellent staff and cleanliness.

Leisure Family

4/10

Poor

27 Apr 2025

manuel

front desk friendly and welcoming. But we have a cockroaches in the Room . At the checkout the was not body there to talk . So I didn’t like the condition off the Rooms overall

Business_and_leisure Family

10/10

Exceptional

19 Apr 2025

Oluwakemi

It was amazing, clean and comfortable

Business Self

2/10

Poor

13 Apr 2025

Inamar

It's not like the photo, the room was dirty, the sink faucet had a little water, the kitchen cabinets were dirty with spilled milk, there was a nail clipper and a sock that someone had left, the pillows and sheets had hair and a smell of sweat, in conclusion horrible, we leaved the hotel in one hour.

Leisure Family

6/10

Pleasant

11 Apr 2025

Lord

Nice stay, especially for the price!

Leisure Partner