Red Roof PLUS+ & Suites Naples Downtown-5th Ave S

United States , Naples Area - FL
NAPLES, 1925 Davis Boulevard
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100 reviews shown

6/10

Pleasant

26 Jun 2026

Yamilet

My room was dirty and there was a water leak in front of the fridge, but I knew what I signed up for, no complaints. For a solo trip is worth the money. Bob was nice at the front desk. Loved seeing the airplanes, the cats in the back! This hotel has everything you need too! Thanks!

Self

2/10

Poor

23 Jun 2026

Annette

The first room was dirty, the toilet was stopped up and it smelled like smoke. I complained and was put in another room which wasn’t much different from the first I will not recommend this hotel to anyone

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Alexander

👍A1 travel stop while I’m here.

Self

8/10

Excellent

22 Jun 2026

Grace

Clean room, helpful staff.

Business

10/10

Exceptional

19 Jun 2026

luis

Good place

8/10

Excellent

17 Jun 2026

Anil Kumar

Good

Partner

8/10

Excellent

15 Jun 2026

CLAUDIA

Rooms need a refresh especially the carpets. Parking is charged nightly!

Partner

4/10

Poor

15 Jun 2026

Seth

Night worker was focused on other things instead of helping customers

Family_with_children

10/10

Exceptional

13 Jun 2026

Omar

Great place to stay and affordable prices, thanks

10/10

Exceptional

13 Jun 2026

Henry

Good services

2/10

Poor

12 Jun 2026

Luis

Rooms smell old and moldy, more like a motel not a hotel . Would not recommend.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Omar

Self

6/10

Pleasant

10 Jun 2026

William

Should of stayed somewhere else

Partner

4/10

Poor

09 Jun 2026

Haresh vishindas

There was shuttle and it's so close to airport no complimentary water not a single bottle. I stayed before it's wasn't so bad before but now I was so disappointed by animities....

Family

2/10

Poor

09 Jun 2026

Dora

Staff at front desk was rude unhelpful unpleasant unprofessional

Partner

2/10

Poor

08 Jun 2026

Enrique

The hotel is awful; I had to change rooms four times. There were issues like the AC or TV not working, a clogged bathtub, and an entrance door that wouldn't open—every room had different problems—plus I had to pay for parking.

Partner

10/10

Exceptional

06 Jun 2026

Jill

Considering how close it is to the airport, you can barely hear the flights taking off and landing.

Friends

2/10

Poor

04 Jun 2026

Tenicia

The room I paid for was horrible, reeked of mold, the bathroom ceiling and door was molded. Pet hair and human strands of hair were everywhere. Live and dead roaches were in the room. I made a complaint with the firing desk and was giving another room, which made no difference because it had all the same issues with an added issue of the ceiling falling down. I checked out soon as I seen how bad it was, found another. I would not recommend this hotel to anyone, it needs to be torn down and remodeled.

10/10

Exceptional

04 Jun 2026

Isaias

Muy buenos servicios

Family_with_children

10/10

Exceptional

03 Jun 2026

Ana

Excelente

Partner

10/10

Exceptional

30 May 2026

Tammy

Nice for overnight stay

Partner

10/10

Exceptional

30 May 2026

Robert

Property was good. Good food options. Cruise parking and shuttle is great for additional fee. Rooms are clean but a Lil beat up

Friends_and_family Family

8/10

Excellent

29 May 2026

Selena

The location was good for what I needed

Self

10/10

Exceptional

29 May 2026

Elvis

Good

Family

2/10

Poor

28 May 2026

Deborah

We had a roach in our room, we called the front desk to let them know and they changed my room. Need to change the curtains in the rooms. And update your linen for the beds.

Partner

10/10

Exceptional

24 May 2026

Deisy

Todo excelente sólo como sugerencia deberían cambiar los aires acondicionados el resto excelente gracias por la acogida felicitaciones

Self

8/10

Excellent

24 May 2026

Tamara

Excellent short term stay hotel. Close to the airport and shuttle services, great dining options in the hotel and in the area, staff was helpful, rooms comfortable.

This was my second time using the hotel and it was worth every penny! Thank you for a great experience.

Business

2/10

Poor

19 May 2026

diego

I killed 18 cockroaches in 3 days... not to mention that they never swept the floor (I left two dead cockroaches on the floor on purpose, and they stayed there until I left).
I suppose... that's what happens when the price per night is cheap.

Self

4/10

Poor

18 May 2026

Milagros

Unclean room. Hairs everywhere. Dirty floors.

Pet

4/10

Poor

18 May 2026

Honor

Surprised by the food and “store” amenities options. The staff was great. I wasn't expecting much in terms of updates and cleaning. However, the black mold in various parts of the bathroom and what looked to be rusting along the door is a huge no, never again, no thank you.
The Pool area could use some attention, like cleaning the tables.

Family

10/10

Exceptional

18 May 2026

Artavias

Good stay

4/10

Poor

18 May 2026

Karl

Flooded
No tissue
No coffee

Partner

8/10

Excellent

18 May 2026

Benjamín C Rivera

Es bueno para una o dos noches para esperar por algún viaje o crucero

10/10

Exceptional

17 May 2026

Airriana

I loved everything! Wish the laundry was a little more convenient (No change machine nearby), but other than that the property was as awesome! Would definitely book again.

Family_with_children

2/10

Poor

16 May 2026

AbdulAziz

I have been to the hotel over 10 time while passing through Miami. This is the first time I had such an experience. After I undressed to have something to eat, there was something walking on my leg. It was a cockroach, therefore I request a change of Room. The attendant happily change my room. I woke at 3 AM to get ready to leave and there were cockroaches walking all over the floor. I think we double booked on that night.

I took photos and I hope this never happens to anyone else.

Self

10/10

Exceptional

16 May 2026

Jose

We’ve booked this hotel many times for our employees because the service is consistently wonderful. This trip we had a minor issue (our fault, not the hotel’s), and the manager, Gianni, went above and beyond to help us. She handled everything quickly and kindly. We truly appreciate the team here and would absolutely recommend this hotel.

Business

10/10

Exceptional

14 May 2026

Eric

Great hotel with excellent conditions all the way around.

Partner

10/10

Exceptional

12 May 2026

Miguel

Muy buenos

Partner

2/10

Poor

12 May 2026

Felicia

I don’t normally leave reviews and I am conflicted…. Because I love the staff but the property not so much. Number 1, why do I have to pay $16 + to park my car 24 hours in a fenced in area that I need a working room keycard to gain entry, after putting a $100 hold on my card. Doesn’t make since, I can see if it was a open parking area. Number 2, I hope your not a light sleeper because it is directly under the runway of the airport and Number 3, I killed 3 roaches in my bathroom and sink area in a 24 hr stay. I let the front desk know and they apologized 😒..I ask guest next door and they said they had a one in their room… I ask some other guest in the lobby and they said they had none… maybe that’s a 3rd floor issue or a issue in the building behind the pool, which where I was. It was affordable under the circumstances but I was not happy glad it was only for one night, but they need to do better.

Self

6/10

Pleasant

10 May 2026

Patricia

TV remote did not work. It took a while to get another one the next morning.

Partner

10/10

Exceptional

10 May 2026

Leosdany

Excellent

10/10

Exceptional

09 May 2026

Kiara

Me gustó que el parking fuera con acceso controlado

Family

4/10

Poor

09 May 2026

Kathie

Staff was great but the property and furnishings were terrible. The owner needs to put a little money into replacing the dirty, dated, worn out lobby furniture.

Partner

8/10

Excellent

09 May 2026

Josline

Clean room

Partner

6/10

Pleasant

08 May 2026

jennifer

I got there early due to coming off the cruise ship and I had to wait 2 hours until I could check in and then the lady at the front desk was not very helpful or friendly,,

8/10

Excellent

07 May 2026

Ryanda

Staff can be a little more helpfull to order food off site

4/10

Poor

06 May 2026

Ana

Organization and front desk is terrible

Family

10/10

Exceptional

06 May 2026

Gary

clean room

Friends

4/10

Poor

06 May 2026

Darlene

No shuttle, no breakfast.
Dirty, tired room.
Pool looked ok, didn't get in.
Pizza shop inside was decent

Partner

6/10

Pleasant

04 May 2026

Jennifer

The counter person checked us all in took my deposit and when I asked if my room key opened the gate for parking, he informed me I had to pay for the parking (which wasn’t a problem) but we had to run the entire transaction again. We brought our own sheets, I would suggest you do the same. The pool was nice and there is only coffee in the morning so you have to drive in Miami traffic or door dash breakfast.

Partner

4/10

Poor

04 May 2026

Tasha

Room 220 had mold in the back of the bathroom door. The tub needs caulking. The air conditioner needed a new filter - horrible smell. I had to wipe the touch points down and the wipe came back brown. Had to do it three times to have a clean wipe. Staff was very friendly that was the only upside.

4/10

Poor

04 May 2026

Alapeti

Property was ok but not the best. House keeping was so loud in the morning like they were trying to wake us and knocking on door little after 9:00 am to see if we were gone. Housekeeping was so loud hollering up and down hallways
Will never stay at this hotel again

Partner

6/10

Pleasant

03 May 2026

jeff

Location next to airport. did not hear the airplanes landing. Good soundproof windows. Nothing local to eat. They had mini-mart in hotel, no prices, but wife asked about a microwave meal and the price was over $12. Can order delivery. We were on 4th floor and found large cockroach crawling across the floor. Gave him to reception on checkout.

Partner

10/10

Exceptional

02 May 2026

Keith

Good stay for one night before my flight in the morning

Friends

10/10

Exceptional

02 May 2026

JamesJ

Air conditioning was great for a good sleep before embarkation. Proximity to the airport and price were perfect for our late flight into Miami.
He can from the airport was $15 $20 with tip. The port shuttle was not included, booked and paid at the desk.

Family

10/10

Exceptional

02 May 2026

Sanjay

THE ROOM WAS CLEAN AND THE STAFF WAS FREINDLY.

2/10

Poor

01 May 2026

Alanna

Needed to be escorted to room from
Security. Spend a little extra and book in a safer area

Self

10/10

Exceptional

01 May 2026

Keith

Good for over night stay

Friends

4/10

Poor

01 May 2026

Jacob

I had cockroaches in my room.

8/10

Excellent

30 Apr 2026

Sharon

The room was clean and the staff was very helpful when arranging for a cab to airport and also receiving packages for us during the stay

Business

8/10

Excellent

30 Apr 2026

Graciela

Habitación limpias,bueno el aire,detalles en las paredes

8/10

Excellent

28 Apr 2026

MIGUEL

Clean room... Near to the airport

Self

4/10

Poor

27 Apr 2026

Juliana

I did not have hot water in my room to shower. The guy at the front said there is nothing he can do because maintenance was not there. The hallway smelled like baby throw up. There was hair in our bathroom and what looked like blood on the walls. You get what you pay for i guess.

Family

10/10

Exceptional

25 Apr 2026

Wendy

Super

Partner

4/10

Poor

23 Apr 2026

Natalie

There were roaches in the room . But our staff was amazing with check in

Friends

2/10

Poor

23 Apr 2026

Jim

AC worked fine

Self

4/10

Poor

23 Apr 2026

Melissa

Place was dirty and smelled

2/10

Poor

23 Apr 2026

Brent

The room was clean enough, but horribly outdated. Staff could not have been more rude if they tried. They really did not want to be at work. Overall a horrible experience.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Not very good, will not come back.

2/10

Poor

19 Apr 2026

Janny

My stay at this hotel was very disappointing. The room was extremely dirty, and the bathroom was not working properly. The shower was leaking, which made everything worse. The carpet was filthy, and overall the conditions of the hotel were very poor. I would not recommend staying here.

10/10

Exceptional

19 Apr 2026

Robin

Perfect place to stay for the night! Very close to the airport. Had a stove and fridge. Room very spacious

Friends

6/10

Pleasant

19 Apr 2026

Dan C

The room we had was basic as expected, but cleaning staff clearly didn't sweep before making it available to us. There was women's long hair on the floor and carpet had dirt, whit fuzz, etc., that if swept, would have been removed.The property is rundown as often noted but does have a pool. There is not much at all around, so expect an Uber or Lyft ride to get to downtown Miami or anywhere else in the vicinity of the hotel.
Overall, it was enough for 1 night but needs an overhaul. The pricepoint was what made the difference but cleanliness should not be sacrificed! We tried to use the service to drop us off at port through the hotel, but they were so late, we had to get a refund and Uber to port. Driver kept saying \"10 minutes...it's very busy\" to desk associate but had zero intention of making any effort or giving an honest update. The volume heading into port should not be a surprise.

Family_with_children

8/10

Excellent

19 Apr 2026

Edgar

Is an OK hotel. Nothing super about it.

2/10

Poor

19 Apr 2026

Carrie

Nothing was good… Don’t stay there. Very unhelpful and rude staff, dirty room, and I didn’t have access to the shuttle service even after I was told that it would be available

Partner

10/10

Exceptional

18 Apr 2026

Yahaira

Everything was great

4/10

Poor

18 Apr 2026

Christina

not good

Family

10/10

Exceptional

18 Apr 2026

Jason

Yes

Family_with_children

8/10

Excellent

18 Apr 2026

Abdielys Joan

A/C don’t work well. Staf was dude.

Self

8/10

Excellent

18 Apr 2026

Stone

Said that there was a shuttle to the cruise ports, but they only drop off at two locations, charged money and then the guy that was taking everyone was so rude throwing bags and impairment with everyone - we got fed up and took an uber

Family_with_children

4/10

Poor

17 Apr 2026

DANIEL

Last time I was there I was not charged for parking.
This time I was charged $165 for 2 trucks
They have a pizza place in hotel but it's only open Thursday through Sunday
Cleaning staff does a terrible job. Dirt all over bathroom wall behind door , light fixture in bathroom covered in rust , bathroom door frame covered in rust and mold in bathroom on wall at the shower

Business

4/10

Poor

15 Apr 2026

Sabrina

Staff was wonderful! Rooms horrible, the heat did not work in ours it was freezing, We got chewed up by bed bugs. Booked for an over night stay for a Cruise. Would not recommend

Family

2/10

Poor

14 Apr 2026

Candice

The room looked very dingy. There were roaches in my room.

6/10

Pleasant

14 Apr 2026

Linda

Staff was great, the area was great, but once I got upstairs second floor to my room, the hallway smelled awful when I opened the door the room smelled like bleach, as if it was cleaned, but once I got in and started looking around, I realize there were hair heavily from the doorway to the sink, hair all in the tub, and around the tub, and by the air-conditioning, there were a lot of sticky spots on the floor that was unacceptable and I did tell the guys at the front desk. I was not offered to exchange rooms or anything. .

Self

2/10

Poor

13 Apr 2026

Andre

Our first room had poop in the toilet, dirty shower, and roaches crawling. They gave us a better room but the small fridge fell off the shelf when I tried to open it. Someone kept calling the phone and not saying anything. And we paid for a shuttle to the cruise port and it never showed. We waited an hour before calling ubers. This hotel should charge $40 per night instead of $135

Family

4/10

Poor

12 Apr 2026

Jamila

Staff was dismissive. Staff didn’t inform me of a possible Port of Miami shuttle during check-in.

Family_with_children

2/10

Poor

12 Apr 2026

maria

The bathroom and bedroom smelled like mildew, found a roach in my room. Only reason we stayed was due to a cruise the next day. We had booked believing it had shuttle from the airport to the hotel.
Will not be staying here ever again!

Family_with_children

4/10

Poor

12 Apr 2026

Ricky

$300 for danger, blossy towels and diet and drunks

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Marines

The hotel is very noisy, and the hallways smell. The only Ok about this hotel is the location. If you are really tired and it's just looking to stay 1 night near the airport maybe this could be an okay option.

6/10

Pleasant

12 Apr 2026

Karen

Pool side was awesome.
Air conditioning unit worked well

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Krista

Easy enough location. Good access to hotel and cruise ports

Partner

6/10

Pleasant

11 Apr 2026

Anglica Octavia Stuart

Ac was cool never visited the the pool rooms was moldy staff 3/10

Partner

10/10

Exceptional

10 Apr 2026

Delasie

The hotel was perfect for my short layover. The staff was friendly, check in was easy, and the room was clean and comfortable.

6/10

Pleasant

10 Apr 2026

Ongelee

The hotel staff were kind and friendly. The hotel wasn’t nasty but it definitely could’ve been updated. The biggest problem I had was asking for clean sheets and being told they only do that at certain times of the night.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Daysy

Clean room, AC kept room cool

Friends

2/10

Poor

09 Apr 2026

Brad

Noisy, dirty, definitely one of the worst hotels I've stayed in especially for $300/night

Friends_and_family Family

2/10

Poor

08 Apr 2026

Michel

Cockroaches in bedroom. Checked out within 20 minutes. Expedia makes it nearly impossible to reach an agent to get a refund

Friends

2/10

Poor

08 Apr 2026

OBADAMILOLA

A Old and stale property, I struggled to get any sleep, persistent phone calls were made to my room with no response on the other end and the thermostat in the room was faulty. The corridors stunk of weed and the carpets as well.

Overall, the one good thing is the hotel’s proximity to the airport, if you’re after comfort and hygiene I suggest you look else where.

2/10

Poor

06 Apr 2026

Tia

If you don’t mind roaches and rusty bathrooms this place is for you.

4/10

Poor

06 Apr 2026

Lashun

No I could not get any clean towels in clean washcloths.The staff Was terrible and you going to charge the parking and tell us park at your own wrist?

Self

8/10

Excellent

05 Apr 2026

Sergio Ariel

Afuera ruidoso por estar al lado del aeropuerto, despega un avión por minuto, adentro no se escucha. Cerca del nuevo Nu Stadium de Inter de Miami, (se puede ir caminando desde el hotel.
Limpio, rápidos para el checkin/checkout. Cobran aparte el estacionamiento del vehículo. A la tarde hay olor a comida en el lobby, pero las pizzas se ven buenas. Hay un pequeño mini market.

Partner