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Hilton Vacation Club Charter Club Naples Bay

Naples Area - FL · United States

1000 10th Ave SouthView location

9.2/10Excellent505 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.4/109.4
Condition9.2/109.2
Location9.6/109.6
Neighborhood9.4/109.4
Value8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Vacation Club Charter Club Naples Bay

Find us 800 meters/0. 1 mile from 5th Avenue, Naples' main shopping street. The hotel is four minutes from Naples Beach and 4. 8 kilometers/3 miles from Naples Airport. Within a 3. 2-kilometer/40-mile radius, you can visit Everglades National Park.

Enjoy our fully equipped suites, which include kitchens and laundry facilities. The heated outdoor pool and whirlpool feature a poolside Tiki Snack Restaurant.

The resort fee includes the following: Internet access, parking for one vehicle, barbecue equipment, beach chairs, fishing equipment rental at the hotel, bicycle rental for one hour, video game and board game rental, and access to PressReader.

Read more about this hotelShow less

Located in Naples (Old Naples), Hilton Vacation Club Charter Club Naples Bay is within a 10-minute walk of Heritage Trail Museum and Cambier Park. This resort is 1.1 mi (1.8 km) from Naples Pier and 2.4 mi (3.9 km) from Naples Zoo at Caribbean Gardens.

Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds.

Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include luggage storage, laundry facilities, and a library.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Childcare

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

On bay No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200.00 per accommodation, per stay
    • Resort fee: USD 28.00 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Beach towels
    • Business center/computer access
    • Phone calls
    • Self parking

    We have included all charges provided to us by the property.

  • You need to know
    • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Guests travelling with a service animal must contact the property prior to arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Gordon River 0.1 km / 0.1 mi
Naples Bay 0.4 km / 0.2 mi
Fifth Avenue South 0.5 km / 0.3 mi
Heritage Trail Museum 0.5 km / 0.3 mi
Ole Marina Docks 0.5 km / 0.3 mi
Cambier Park 0.6 km / 0.4 mi
Naples City Dock 0.6 km / 0.4 mi
Norris Center 0.6 km / 0.4 mi
Naples Depot Museum 0.8 km / 0.5 mi
Tin City 0.8 km / 0.5 mi
Third Street South 1 km / 0.6 mi
Naples Beach 1.5 km / 0.9 mi
Naples Historical Society's Historic Palm Cottage 1.6 km / 1 mi
Naples Pier 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • resort
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Terrace
Show 17 more facilities & services
  • Concierge
  • NewspapersExtra charge
  • Grill/BBQ
  • Bar
  • Restaurant
  • Business centre
  • Outdoor freshwater pool
  • Children’s swimming area
  • Children playground
  • Game room
  • Picnic
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hilton Vacation Club Charter Club Naples Bay

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 2 Bedrooms • 100 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable7 photos

    Hilton Vacation Club Charter Club Naples Bay

    SUITE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Hilton Vacation Club Charter Club Naples Bay

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS Accessible • 2 Bedrooms • 100 m²SUI.B2-H6
    SUITE TWO BEDROOMS AccessiblePhoto unavailable7 photos

    Hilton Vacation Club Charter Club Naples Bay

    SUITE TWO BEDROOMS Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Room amenities

    • Internet access
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Satellite TV
    • Cable TV
    • TV
    • Hairdryer
    • Bathroom: 1
    • Living room: 1
    • Ironing set
    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 100 m²SUI.B2-1
    SUITE TWO BEDROOMSPhoto unavailable7 photos

    Hilton Vacation Club Charter Club Naples Bay

    SUITE TWO BEDROOMS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Room amenities

    • TV
    • Internet access
    • Tea and coffee making facilities
    • Bathroom: 1
    • Ironing set
    • Living room: 1
    • Wi-fi
    • Desk
    • Satellite TV
    • Cable TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Vacation Club Charter Club Naples Bay

9.2
Excellent
505 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
9.6 /10
Neighborhood
9.4 /10
Value
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Victoria
Very clean updated property.
Has all the perks of being home.
Very close to the beach, restaurants and shops. Parking is limited to guest spots only. Only set back for some might be there are no elevators.
10/10
Exceptional
02 Jul 2026
Alcenoo
Me encanta un lugar súper tranquilo. Cerca de todo limpio lo recomiendo mucho
6/10
Pleasant
25 Jan 2026
Earnestine
The stairs were outrageous for a 65 year old person with arthritis.
Leisure Family
10/10
Exceptional
12 Nov 2025
Susan
Great 2 bed/2bath apartment, fully equiped for multi night stays near all Naples has to offer
Leisure
10/10
Exceptional
19 Aug 2025
Jimmy

Very nice and quiet

It was very nice. The unit (renovated) was very spacious and comfortable. The Beach is a 15min walk away. The pool and the hot tube was clean and very quiet at this season. The parking is free and you can rent bikes and beach equipments for free.
The only cons is the lack of cleaning for a 5 nights stay. And you can hear the TV of the next door unit when you are on the master bedroom.
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Adalgisa
THE APARTMENT IS VERY COMFORTABLE AND SPACIOUS,CLEAN WITH EVERYTHING YOU NEED FOR A COMFORBLE STAY, THE VIEW FROM THE POOL IS SPECTACULAR ABOUT A TEN-MINUTE WALK TO FIFTH AVENUE
Leisure Family
10/10
Exceptional
25 Jul 2025
Tracy
Beautiful and well appointed accommodation-very good service. Super friendly and helpful staff!
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
Eric
Had ants
Partner
10/10
Exceptional
18 Jun 2025
hartley s bancroft
The personnel working, whether be on the front desk or the ladies cleaning the pool equipment were always the most pleasant. Unfortunately, this go around the weather did not hold up as it basically was raining every day, but our last two out of seven. But at least we didn’t have to get out of Dodge early, so to speak, as we did last fall when the second of those two major hurricanes blew through.
Leisure Partner
10/10
Exceptional
13 Jun 2025
Kristi
Enjoyed our stay
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
Cynthia
Great location! Loved the pool and tiki snack bar just wish it was open a little later.
Leisure Friends
10/10
Exceptional
24 Dec 2024
Steve
Very roomy, comfortable and nice location
Leisure Family
10/10
Exceptional
25 Nov 2024
Maria
Return customer always very happy stay. Would love for check out to be just one more hour later than 10 am
Leisure Family_with_children
8/10
Excellent
17 Oct 2024
hartley
THE FRONT DESK FOLKS WERE ALWAYS PLEASANT AND RESPONSIVE.
THEY HAD CONCERN ESPECIALLY RE THE MILTON STORM.
ITEMS LEFT UNKNOWINGLY WERE CORRALLED AND MADE READY FOR P/U BY THE MAILBOX GUY - MARK - WHO SUBSEQUENTLY TOOK CARE OF BUSINESS IN GETTING THOSE ITEMS BACK TO US.
THE LADIES FOR KEEPING THE COMMUNAL AREAS CLEAN AND TIDY INTERACTED WHEN NECESSARY AND APPROPRIATELY.
LOOK FORWARD TO SEEING YOU AGAIN WHEN WE CAN GET OUT OF OUR CRAZY WORK SCHEDULE.
Leisure Partner
8/10
Excellent
06 Oct 2024
Fernando
Excellent place. Great room. Great location. It's a pity they don't offer housekeeping.
10/10
Exceptional
15 Sep 2024
yanelys
Supero mis expectativas, muy tranquilo y acogedor
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Jessica
Lovely stay, beautiful setting
10/10
Exceptional
11 Apr 2024
Paul

Fab spot for old Naples area

Fabulous location for Old Naples, very walkable to 5th, 3rd and the beach. Spacious condo with 2 beds and 2 bathrooms, kitchen. Friendly staff on-site, free parking, free bikes and beach gear all available. Great pool on the waterfront and garden too with a great pool bar with snacks (12-6 daily). Decor is tired/dated but clean in the condo but the space and location make up for it. We will stay here again.
Friends_and_family Family
10/10
Exceptional
06 Apr 2024
Lisa
This property is absolutely gorgeous. Very clean , great service , the condo was beautiful , as the pool and hot tub
Leisure Family
8/10
Excellent
27 Mar 2024
Peggy
Quiet, walkable
Leisure Partner
10/10
Exceptional
26 Mar 2024
Austin
THE best place to stay with a family. 2 bedrooms and a pull out couch, 2 full bathrooms, screened in porch overlooking the backyard and boat ramp. Oh yes, a full kitchen for those forced to cook! Close to numerous dining facilities, free bicycle rentals, beautiful pool and great tiki bar. What more can you ask!
Leisure Family_with_children
10/10
Exceptional
10 Mar 2024
Maria

I am always very pleased with my stay . I think it was alittle pricey this time.
Leisure Family
10/10
Exceptional
11 Sep 2023
Gordon
This property is right on the water and has it's own dock and pier! Free bikes, fishing gear, beach chairs and umbrellas. The staff is super friendly and helpful, espically Jorge! He was as good as it gets! Thanks, Jorge! You went out of your way to make us feel welcome!
Leisure Family
10/10
Exceptional
01 Sep 2023
John

Amazing resort, just expect to spend an awful lot

We arrived literally during a tornado warning from hurricane Idalia and the staff couldn't have been any more helpful. Luckily enough, the bad weather went by quckly and we had an amazing time.
The resort is gorgeous, it's small and compact and the pool area is lovely. For Naples, it's surprisingly wallet friendly as well..
The apartment is huge, and can easily accommodate 3-4 adults. The beds are comfortable and the balcony is lovely and totally screened. Naples was extremely quiet post Idalia so it's hard to judge the surroundings; you definitely need to have deep pockets to survive in Naples though, it's an eye wateringly expensive place but very beautiful.
Friends_and_family Family
2/10
Poor
21 Aug 2023
Jose
The first room the doors in the baron of vanity bathroom was broke,in the kitchen no dishwasher and small bucket lick.
I was back to front Desk and desckler change my room.
In the new room the A/C was not working,at , I call back to from desk but no body answer the phone.
At the end I collect another hotel and rented another room in order to sleep with my family.
Friends_and_family Family
10/10
Exceptional
20 Aug 2023
Xeila
Everything was really good, the staff and services were great and I hope to repeat soon.
10/10
Exceptional
11 Aug 2023
Maria
Property was very clean and staff especially front desk is Mel was super nice. Wish I could have stayed longer
Leisure Family_with_children
10/10
Exceptional
11 Aug 2023
Guipxy
Great service and amenities
Leisure Family
10/10
Exceptional
10 Jul 2023
Jazmin
Very well kept and centrally located
10/10
Exceptional
09 Jul 2023
MARTA
Great place to stay. Very clean and spacious. Super nice customer service. Will definitely come back.
2/10
Poor
04 Jul 2023
Mark
The place had no restraurant.
Checkout was 10:00. I never have had such an early checkout. They would not even add another hour.
Office hours were 9-6. Ridiculous.
Power in the bathroom did not work and no one to call.
Their advertisement was deceptive.You would think this was a hotel instead of an air bnb
They don’t even rate a one Star
This place rents out tenant units.
Most of the reviews were probably by the unit owners that is why the rating looks high.
Their prices were high.
You have to clean up the place before you leave.
We will never go back there. Hope you don’t go there.
This was the worst hotel I mean air bnb.
This place ruined our vacation.

If you want a nice vacation, add a good hotel get a real Hotel.
I was ripped off by a high price, and I don’t like to be ripped off. Please find a real hotel not this terrible hotel. Terrible service terrible hours that you have to check out no breakfast no nothing but a high price.
Leisure Family
10/10
Exceptional
04 Jul 2023
Ramon
Very spacious property with swimming pool by the bay.
Leisure Family_with_children
8/10
Excellent
29 Jun 2023
Raul

Good place to stay

Great Service. Jorge( the manager) always makes it a welcoming experience. This was our 5th year and will be coming back. The rooms could use some updates, but overall a good experience
Friends_and_family Family
10/10
Exceptional
24 Jun 2023
William
Nice and neat with several walkable attractions.
10/10
Exceptional
14 Jun 2023
Heidi
Everything was perfect. Place is roomy with having 2 bedrooms, 2 bathrooms, kitchen, dining room, and living room. Was nice to have a washer and dryer in the unit.
Leisure Family_with_children
10/10
Exceptional
01 Jun 2023
Kathy

Location, location, location

Office manager Jorge was great. We received text with updates and options for things during our stay. We visited the office daily whether to get the bikes, rent movies, or use the pool area. It was a quiet complex. Great stay.
Friends_and_family Family
10/10
Exceptional
03 May 2023
Caitlin
Amazing location, large clean condo, balcony with great quiet views.
Leisure Partner
10/10
Exceptional
24 Mar 2023
Raul
Quite place and near to great places to shop and to dinner and close to the beach
Leisure Family_with_children
10/10
Exceptional
15 Mar 2023
Elizabeth
Very nice and accommodating. The manager gave us a great room and allowed if to have an hour extra to check out.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2023
Chabely
Good property, we’ll stay there again soon.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2023
Magdalena
Location, Location, Location it was right downtown Naples but also walking distance to the beach.

The room was specious for our family of 5 and very clean. The kitchen had everything we needed to cook when we decided to stay in and cook.

The staff was great with accommodating all our requests.

The only draw back was there was no outside food/drinks allowed by the pool and the bar was only open every other day due to staffing issues. When it was opened it was fine, reasonable priced and had good food.
Leisure Family_with_children
6/10
Pleasant
06 Dec 2022
Kathy
Nice location,nice tooms. Definately not gor handicapped or elderly. 3 levels, no elevators. Long up hill steps to even get to 1st level. Nice tile shower but poor shower head.
Leisure Family
10/10
Exceptional
26 Oct 2022
Maxine
Perfect location, wonderful staff, and very comfortable condos.
Friends_and_family Family
10/10
Exceptional
01 Aug 2022
Alicia
Excellent location, the room, clean, comfortable and functional. Fishing lovers have a pier in the bay inside the resort with incredible views. I recommend this place one hundred percent.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2022
Maria
Nice place to stay. Has a kitchen and nice balcony. Close to the beach . The pool are is nice with a bar and place to get lunch.
Leisure Family
10/10
Exceptional
29 Jun 2022
Ernesto
Nicely maintained.
Leisure Family_with_children
10/10
Exceptional
24 Jun 2022
Solange
I love how quiet and peaceful is here. The view is lovely, the condo is spacious and equiped with all we need.The office check in staff was welcoming and professional. Great location!
Leisure Family_with_children
10/10
Exceptional
20 Jun 2022
Sheila
The units were really nice! Spacious living room, dining room and kitchen with 2 bedrooms and bathrooms. We enjoyed the screened in patio and we sat out there until midnight or so. There is nothing I did not like, so I will definitely come back and visit Naples!
Leisure Friends
8/10
Excellent
19 Jun 2022
WENDY
Nice apartments although looking a bit dated. Not sure why but we didn’t get any housekeeping.
If you have mobility problems try and get a ground floor as the stairs are difficult especially with luggage.
Friends_and_family Friends
10/10
Exceptional
03 Jun 2022
Dianelys
Excelente
8/10
Excellent
30 May 2022
Hua
Resort is by marina and walkable distance to beach, restaurants and shopping area. Very relaxing atmosphere.
Leisure Family
10/10
Exceptional
16 May 2022
Stephanie
Spacious, comfortable and well equipped. Our apartment was a very relaxing, ideally located base for our two week stay in Naples and came with the added bonus of a lovely view of the park and the bay. The property is very well managed and we had no problems. This was our second stay at the Charter Club and we would not hesitate to book again.
Leisure Partner
10/10
Exceptional
09 May 2022
Mayelin
Excellent place, I have been 3 times and I would return.
Leisure Family
10/10
Exceptional
04 May 2022
Jennifer

Great family holiday

Gorgeous place. Lovely apartment. Very nice staff.
Friends_and_family Family
10/10
Exceptional
19 Mar 2022
Lizette
We needed to add one day to our girls grip and booked a night here . They were very clean , friendly , informative and accommodating .
Friends_and_family Friends
10/10
Exceptional
13 Mar 2022
Connie
This property was clean, our suite was expansive and the location was perfect! We took out free bikes and were able to easily get to the beach and the upscale shopping areas. The only downside was no elevators. They have a pool, a nice bar and are located right on the marina. If I get a chance I’d definitely return!
Leisure Family
10/10
Exceptional
09 Feb 2022
Amy
Great place to stay with a lovely pool area - beautiful view of the bay from the pool & hot tub, poolside tiki bar with drinks and quick bites like chicken fingers etc. We had great weather and the pool area was still not crowded. We also rented bikes for a day (free from the front desk) to ride around Naples, and took the dolphin boat tour that left right from the Charter Club dock, which was fantastic. Rooms are nice and spacious with everything we could want or need for our stay. Would definitely recommend.
Leisure Family_with_children
10/10
Exceptional
06 Feb 2022
Marcia
fabulous location tucked away in the center of city yet secluded by the bay. the decor is dated, but the rooms are very large and we really enjoyed our time there. friendly and helpful staff. we plan to return soon!
Business_and_leisure Partner
6/10
Pleasant
06 Jan 2022
Garry
Poor view from unit.
Leisure Partner
10/10
Exceptional
02 Jan 2022
Gema A.

Beautiful view from the pool

Very clean and close to restaurants and downtown. Only a short bike away or about 20 minutes walk away from the beach. I would stay again.
10/10
Exceptional
29 Dec 2021
Iryna
Everything was great, Thank You!
Family
10/10
Exceptional
20 Dec 2021
Govind
Very clean spacious and comvenient
Leisure Family
10/10
Exceptional
04 Nov 2021
Theresa

Will stay there again!

While it was only an overnight stay this time, the staff was very friendly & the rooms were clean! Check-in & check-out were very easy & we were accomadated for an early check in, which was awesome! I've stayed there previously with the family & used the amenities & everyone had a great time! Will definitely be staying there again in the future!
Friends_and_family Friends
6/10
Pleasant
17 Oct 2021
Julia
There is no elevator. We had to drag heavy luggage up to the 3rd floor and then down. There is no lobby to check in. The room was spotless, very clean. I wish I knew this is not a traditional hotel prior to booking.
Location is ok. All windows were facing public boat ramp - no privacy.
Leisure Family
10/10
Exceptional
07 Oct 2021
Anthony
Nice location, beautiful facilities!
Leisure Family
6/10
Pleasant
01 Oct 2021
Karsang

Gave only 10 more minutes after 10AM checkout

After 6 pm, office closes so you have to check in. Checkout is 10 AM, and when I requested for 30 more minutes, the lady gave only 10.
Business
10/10
Exceptional
01 Oct 2021
Sarah
This is a very special place, a family place, with a lot of space and great view of the bay.
Leisure Family
10/10
Exceptional
14 Sep 2021
Patricia
We will be back! Lovely staff & nice property!
Leisure Friends
10/10
Exceptional
13 Sep 2021
Enrique
We love the location and the view. The bridge is fantastic and quiet. The staff is very helpful.
Leisure Family
6/10
Pleasant
09 Sep 2021
alan

Beware

Was never advised that pool was under renovation

Not nice vacation was ruined
Friends_and_family Family
10/10
Exceptional
22 Jul 2021
Steven

Poolside

Poolside would not let you bring your own food or beer
Friends_and_family Family
10/10
Exceptional
21 Jul 2021
Verified traveler
Nice property, room was very clean. Only A small amount of parallel parking available on site.
Leisure Family_with_children
8/10
Excellent
10 Jul 2021
Verified traveler
Location was close to beaches and shopping
Leisure Family
6/10
Pleasant
19 Jun 2021
Verified traveler
Parking was a pain. Parallel parking very tight spaces. B9t enough parking and very small drive eay which should be one way sibce tqo cars can not pass each other because of the parallel parking spots. Stair were horrible. They were painted with not slip resistance to them at all. My daughter fell and hurt her back. My husband said he loved most every thing there but might not stay again because of the stair Hazzard.
Leisure Family
8/10
Excellent
15 Jun 2021
Anna
Location is great. Good pool with snack bar.nice bay view
Friends_and_family Family
10/10
Exceptional
14 Jun 2021
Ann C.

Getaway weekend

The Charter Club resort couldn’t be more perfect!! Amazing location, one mile from the beach and .5 miles from restaurants and shopping… safe and quiet… great communication with staff while on site… helpful staff who work tirelessly to make sure everything is clean, comfortable and relaxing... comfortable beds and towels and the amenities are perfect! It was everything we could have hoped for. We would stay here again and again.

For those who want to stay in and cook for yourselves, be sure to stock up on extras like cooking spray, condiments, etc. This didn’t impact us as we ate out for lost meals, but if you are planning to cook for yourselves the only thing in the kitchen is ice, salt, pepper and plates, cups, silverware etc.
10/10
Exceptional
13 Jun 2021
Jonathan B.

Excellent stay

Loved this place. Excellent value. Will definitely be back
10/10
Exceptional
07 Jun 2021
Verified traveler

Nice stay in Naples

Staff was very polite, friendly and helpful. The unit was very clean and comfortable. We will stay here again.
Friends_and_family Family
10/10
Exceptional
27 May 2021
Rob H.

As advertised

Great location near dining and minutes from Naples Pier and the dolphin tour left from their pier! We also enjoyed the live music Tuesday.
10/10
Exceptional
10 May 2021
Verified traveler
The place was right on the water so we had a great view of the water. The property had a washer and dryer in the unit. The full size kitchen with utensils made it convenient to cook. They also have bikes to rent in which you are only a short bike ride to downtown Naples and the Naple pier.
Leisure Family
8/10
Excellent
29 Apr 2021
damon

Cool

It was cool staff was cool except manager bad attitude and we saw roaches
Friends_and_family Family
2/10
Poor
26 Apr 2021
Eric C.

Closed lobby

Closed lobby, This is a motel that is very old and dated
10/10
Exceptional
25 Apr 2021
Verified traveler
Great location and well maintained property. The property was within 10 minutes of everything; the beach, old Naples, 5th Avenue, Tin City and many other local restaurants. The pool and tiki bar areas were outstanding; clean, spacious and in very good condition. The accommodations were just as pictured in the website. The bonus was that the washer & dryer were in the unit and the service left us with small amounts of detergent and soap for our short stay so that we didn't need to purchase any. The late check in procedures were very easy and helpful for when you arrive late at night.

My ONLY complaint, if there has to be one, was the noise from the public boat launch next door and it really was only noisy in the morning.

Overall great place and I am so glad we came across it as being available.
Leisure Family
10/10
Exceptional
12 Apr 2021
Kevin H.

Very enjoyable and convenient to both 5th Ave and 3rd Street town centers!

Would stay here again in a flash
10/10
Exceptional
04 Apr 2021
Verified traveler
Very quiet resort. Exactly what we wanted. Great location with less than a mile walk to the beach.
Leisure Family_with_children
10/10
Exceptional
27 Mar 2021
Garrett K.

Naples

Great location and nice clean facility
8/10
Excellent
17 Mar 2021
Kent R.

Naples sunshine!

Very clean and extremely good location..
10/10
Exceptional
28 Feb 2021
brent d.

The location could not be better. The pool and staff were great

We loved the property. It was great
Brent and Melisa
10/10
Exceptional
28 Feb 2021
Tammy R.

Wonderful

Great
8/10
Excellent
14 Feb 2021
Verified traveler
Close to beach (ten blocks). Exactly 1 mile walk to the Naples Pier. Also close walking distance to 5th Ave, 3rd St, and Tin City. On site bikes was a very nice feature.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2021
Verified traveler
Liked everything about the property but the wifi was fairly intermittent.
Friends_and_family Family
10/10
Exceptional
25 Jan 2021
Marshall

I’ve place nice location

Pool was great along with room and location. Pool bar was fabulous.
10/10
Exceptional
07 Jan 2021
Leslie
Great location & spacious condo. Could use to be updated in the near future.
Friends_and_family Family
10/10
Exceptional
07 Jan 2021
gisela

Loved it

Great location. Great service.
Checkout is at 10 am. A little early for being on vacation. But they explain because they do throughout cleaning due to covid.
6/10
Pleasant
06 Jan 2021
Dennis
property is a little tired but biggest issue is the plane traffic noise that flies over the property.
Leisure Family
6/10
Pleasant
15 Dec 2020
Nancy M.

Not all units wheelchair accessible as stated

I was extremely disappointed especially when the person checking me in said it was my fault for not contacting before booking (I sent an email prior to booking). Apparently the wording on the Vrbo listing where it says contact diamond resorts is not correct information because this is what I did. Anyway the person that checked me in said I could get my 200+ pound father in by pushing him up the steep grassy hill! Sounds safe doesn’t it? He had very little experience with customer service. We were extremely disappointed as the accessibility was the reason for us booking there were so many other less expensive places. Furthermore, days after I booked other units with the same layout were available nearly $100/night cheaper than the rate I received. Other things about this ground floor unit is that you hear every step taken by the people above you. And be careful when walking out of your room. The cleaning crew launches trash bags and bags of laundry from the first and second floors to avoid carrying them down stairs. It’s totally insane!
8/10
Excellent
20 Oct 2020
juan

erfecg for a big family

great place, great location, perfect for a big family
Friends_and_family Family
10/10
Exceptional
08 Sep 2020
Cynthia

eace and Calm by the Bay

We have wanted to stay by the bay in our town for some time, and got the chance to do so the week before Labor Day.
We enjoyed being at the pool overlooking the ships on the bay each day.The resort is so quiet and the atmosphere calming.The units are spotless and while needing updating, paint wise, and bathrooms, the 25 feet plus porches are a real treat.
Friends_and_family Family
10/10
Exceptional
31 Aug 2020
JUAN

Great Place to stay in Naples

My family loved it. Very comfortable unit with 2 rooms and 2 bathroom, very clean and nice pool and Jacuzzi. It have a great view and is only 10 blocks to get to the Pier.
Friendly staff.
We enjoyed it very much and will return very soon.
Friends_and_family Family
10/10
Exceptional
28 Aug 2020
Juan
Nice experience, comfortable and clean. Definitely I will return
Leisure Family_with_children

Location & surroundings

Hilton Vacation Club Charter Club Naples Bay
1000 10th Ave South, Naples, United States

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Hilton Vacation Club Charter Club Naples Bay

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