Name: Grand Emperor Hotel
Address: 288 Avenida Comercial De Macau, Macau, MO

8/10

Excellent

13 Jul 2026

Jenny

very good location in Macau

Family_with_children

10/10

Exceptional

15 Jun 2026

Irma

i like the property because it is few step from the Mall and the hotel staff are very accommodating, friendly and helpful.

Family

10/10

Exceptional

05 Jun 2026

xiang

Great location, nice and clean room.

Family

10/10

Exceptional

22 May 2026

Wenli

位置优越！房间很大！

Family

10/10

Exceptional

18 May 2026

Bo

Concierge is very helpful in arranging taxi

Self

10/10

Exceptional

30 Apr 2026

Virginia

Everything excellent, strongly recommended

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Wei Shen

Comfortable and quiet, very ideal for a good rest and good location too!

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

yongshun

Everything is good, we really enjoy stay in this hotel

Family_with_children

10/10

Exceptional

10 Apr 2026

Rene

A very nice hotel in Macau

Partner

10/10

Exceptional

17 Nov 2025

Jeffrey

Clean room, friendly staff!

8/10

Excellent

07 Jun 2025

Gilles

Cigarette smell even if declared non smoking

Leisure Partner

10/10

Exceptional

23 May 2025

Donald

Great clean hotel. Great staff. Super location

Leisure Self

10/10

Exceptional

23 May 2025

Donald

Robert the manager on duty was so very kind and helpful when I checked in very early in the AM. Really very nice hotel. Super location. Highly recommended!

Leisure Self

8/10

Excellent

12 May 2025

Joyce

Excellent room and area.

Leisure Family

10/10

Exceptional

06 Apr 2025

Theresa

Great location

Leisure Family

10/10

Exceptional

27 Mar 2025

Paul

Very near Largo de Senado.

10/10

Exceptional

14 Jan 2025

Wan Yuen

Everything good

Leisure

8/10

Excellent

21 Oct 2024

CHI

Clean, comfortable , convenient

Leisure

2/10

Poor

19 Oct 2024

David

Don't stay here a real dump!

Business Self

10/10

Exceptional

25 Sep 2024

Edward

All Good

8/10

Excellent

21 Nov 2021

WING SZE

good

Leisure Friends

10/10

Exceptional

22 Dec 2019

Verified traveler

Hotel is in central of town
Hotel staffs are good at their jobs ;good services
I especially want to say a Big thanks to staff YOYO Saw
My requests are all possible with YOYO great help ( Birthday celebrations surprise, trip to Shenzhen and trip to chuhai and etc)

Leisure Family

10/10

Exceptional

21 Dec 2019

Vincent Bernard

Convenient. Value for money in old macau area

Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.

Business

10/10

Exceptional

29 Nov 2019

Steve

I really enjoyed my stay there. The staff was always helpful and polite. they upgraded my room when they had an opening. A wonderful part of town. Away from the main casino strip and near a more historic neighborhood.

Leisure Self

8/10

Excellent

14 Nov 2019

Verified traveler

Very well positioned, easy walk to city centre, excellent service.

Leisure Partner

8/10

Excellent

09 Nov 2019

JessC

Can be confusing if you didn't know they place amenities in the drawer at bathroom. At first, I didn't know they were in the drawer, so I called housekeeping about the issue. They respond immediately and one of the housekeeper came to our room in less than 3-5 minutes. The deluxe room has some wear and tear, but overall, room in pretty good condition. We got to the hotel at 10:30AM and room is not ready, so we dropped our belongings with the concierge and walked to sightseeing places. By 2-2:30 PM, room is ready. Location is very convenient. Hotel offers free shuttle bus to and from ferry port, bus stops nearby and within walking distance to many sightseeing places. There is a free shuttle bus to the City of Dream that is very close to the hotel. The free breakfast buffet offers lots of selection. Will stay again the next time I come to Macau.

Leisure Friends

8/10

Excellent

03 Nov 2019

Cheryl

Good service and friendly staff duirng my stay in Macau!

Leisure Family

10/10

Exceptional

21 Oct 2019

Verified traveler

Exclusive promotion

Friends_and_family Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

Location- very central to most tourist spots. The room was very spacious & amenities in the room was good too .
Staff very friendly, courteous & helpful.
There is a free bus service to the casinos( Venetian etc) near the hotel.

Leisure Family

10/10

Exceptional

15 Jul 2019

Henry

One of the best service hotels

Excellent hotel in Macau. They sent a minibus to pick up up from the airport. The counter representative was very nice. She personally wen to our rooms to explain everything. The best is the all can eat breakfast. OMG. Don't miss that! Definitely will stay again if we head back.

Family

10/10

Exceptional

14 Jul 2019

Verified traveler

Great location and excellent service. We were impressed. Enjoyed the stay.

Leisure Family

10/10

Exceptional

20 Jun 2019

Verified traveler

Interesting British feel to the property.
Good turn down service.
Very good value

Leisure Partner

8/10

Excellent

15 Jun 2019

Siew Ling

Great location

Good location. A lot of buses to Cotai. Can walk to St Paul’s Ruin.

Partner

6/10

Pleasant

11 Jun 2019

CHI FAI

Overall is good except too many noisy visitors, used talk loudly everywhere in lobby, corridor... However the location is perfect for me, so I would stay again with no choice.

10/10

Exceptional

05 Jun 2019

Verified traveler

Holiday at The Grand Emperor Hotel Macau

The hotel was central and in the locality we wanted to stay in. We were upgraded and the room was clean and bed comfortable. The service staff were warm and helpful since it was the first time we were visiting Macau. The Assistant Front Office Manager Jenny Zhao very sweetly organised a birthday cake for my husband. We enjoyed our stay at the The Grand Emperor Hotel. We would recommend this hotel to anyone who wanted to visit Macau.

Partner

10/10

Exceptional

28 May 2019

Fung Ming

Will come again next time.

The location is great. Check in time is very efficient . Reception is in Good manner.
The breakfast is so good. Have lots of food to choose .

Friends

10/10

Exceptional

24 Apr 2019

Jasline

The friendly and helpful staffs gave us a pleasant stay here. It’s very near to attractions like Ruins of St. Paul, Senado Square, Grand Lisboa and more. Definitely a great location!

Leisure Family

10/10

Exceptional

01 Apr 2019

Kenneth

One Nighter in Macau

Was upgraded upon check-in to a spacious executive room. The staff are friendly and take their time to explain all details of the amenities. Overall I can't fault my stay -- the property is dated but it still exudes charm. Breakfast tasted good and the selection was plenty. Recommended for a short stay.

Partner

10/10

Exceptional

30 Mar 2019

james

Great hotel and good value

Great attentive check in - big big room very comfortable- great breakfast. stocking up the mini bar each evening was nice and all included. I was in room 1629 At the front of the hotel Macau Tower visible from the window

8/10

Excellent

28 Mar 2019

Verified traveler

The room is clean and comfortable but forgot to tidy the room on the 2nd day

Leisure Family

10/10

Exceptional

25 Mar 2019

Tomo

Wide room, free for mini bar, great sauna. Had a very relaxing time!

Leisure Self

10/10

Exceptional

05 Mar 2019

Stephen

excellent place to stay. Have a good time here! Will come again.

Leisure Self

10/10

Exceptional

05 Dec 2018

Saket

Excellent - 5 Stars

This has got to be one of the most memorable experiences ever. We were upgraded to a Suite and loved it. The room was majestic - over 1,000 sqft with modern amenities and a breakfast buffet to die for.The location is central to nearly all of the tourist attractions and service was excellent. It is called Grand Emperor for a reason. Truly Grand and memorable. Thanks

Family

10/10

Exceptional

11 Jun 2017

Verified traveler

It's my second time back at the Grand Emperor Hotel, and it was great as before! Very impressed with the service - the staff were very friendly and attended to our needs quickly. The family room we requested for was spacious, clean and well furnished!

I am ever so pleased with the location - it is located within walking distance of tourist attractions such as the Ruins of St Paul and Senado Square and is only a 3-5 minute walk away from the centre area where you can hop on a bus to the New Macau area.

Family

8/10

Excellent

24 Apr 2017

Missy Mo

Great service, comfy bed and fantastic breakfast!

Check in was quick and our receptionist was friendly. They upgraded our room to include complimentary breakfast.
Views were amazing from our 19th floor room.
We had a deluxe room with a Kingsize bed...very comfy indeed :) Complimentary beer and soft drinks was a bonus too!
We also had Handy which was great getting around Macau.
Location was good for casino's and only 100m for complimentary shuttle bus to Studio City and City of Dreams...definitely worth a visit.
Breakfast was great with lots of options.
Highly reccommend and when we return to Macau will definitely stay again!!!

8/10

Excellent

17 Apr 2017

Victor

Great Stay!

Overall, it was a great and comfortable stay. The bed was comfortable and the breakfast spread was good. Check-in and check-out was smooth and the staff, especially Ricky, the Manager, was very accommodating.

10/10

Exceptional

06 Mar 2017

Tiannie

Good location, Big Rooms and excellent staffs

Location - There's shopping mall right beside the hotel. Walkable distance toThe Ruins of St. Paul's, and those nearby attractions.

There's free shuttle bus from City of Dreams back to Hotel.

Excellent services provided from Hotel Management!

Definitely come back again when I'm visiting Macau again!

Stayed March 2017, travelled with family

Family

6/10

Pleasant

12 Feb 2017

Alvin

Nice Location

Choose because Was very convenient place for my parents and close to shopping and restaurants.

10/10

Exceptional

21 Jan 2017

Jesus II

A Grand hotel which is Emperor.

The check in was quick and accommodating. My previous request for a no smoking room was addressed thru an upgrade to Executive floor.we don't mind that at all. The room is huge . The breakfast is also very good. Given another chance or proper timing when booking, I will always book in the Grand Emperor hotel . And there's even a free airport shuttle. Fantastic is the proper word to describe our experience.

Partner

8/10

Excellent

17 Jan 2017

Verified traveler

Good location and service

The hotel has provided us good experience and it's not my first stay in this hotel. Definitely will choose it again for my visit to Macau in the future!

Family

10/10

Exceptional

09 Dec 2016

Jacinta

Very impressed with the housekeeper.

Family

6/10

Pleasant

19 Oct 2016

Julie

Convenient Hotel

Environment was great, look grand. walking distance to senodo square.

Family

10/10

Exceptional

18 Jan 2016

Bonnie

Beautiful; great accommodations

Very polite and helpful staff. Great breakfast. Nice lobby area - enjoyed the piano music. Didn't gamble so I don't have any review of the casino area.

10/10

Exceptional

18 Dec 2015

Honna

Convenient location and close to Senado Square

My second visit to Grand Emperor Hotel, it is different from Emperor Hotel. Good location, approx 5-10mins walk to Senado Square, Grand Lisbao, Wynn and next to New Yao Han.

Room was upgraded to executive. Huge room with sofa and power points are abundant.

Wow factors for attraction are limited but is expected for a local hotel compared to mega casino, eg Wynn, MGM, Galaxy, Venetian, Grand Lisbao but it does have change parade for the \"British Royal Guard\" and also significant amount of 1 KG gold bar placed on the floor at the lobby.

Macau transport is \"free\" if you know how to make use of hotel's shuttle buses service. Grand Emperor provides limited locations but it provides frequent service to Macau outer harbour ferry terminal so it is easy to hope on buses to Cotai. MGM, Galaxy and City of Dream also provides frequent shuttle at the opp street (opp Yao Han). Only trouble is buses to airport/ Taipa ferry terminal is 1 hr interval and all buses requires you to travel to level 2 (which is L4) to collect the boarding ticket in the Casino. I would expect if they could accept hotel room guest to shows the room card as verification to save the hassle.

Breakfast is good with mix choices of Chinese and western. No complain.

6/10

Pleasant

02 Dec 2015

ybond3

Short Overnight Trip to Macau

The hotel location was centrally located in Macau. The room was standard American size and is considered large for Asia standards. The amenities package that the hotel provided us were nice and the staff were very friendly. The issue we had with our room was the air condition did not work properly to cool the room, which made it uncomfortable during the middle of the night and it was too late for us to complain since we were only staying for 1 evening. The shuttle wait at Cotai was longer than 30 minutes, which was like 50 minutes and there was not a clear indication where the bus stop was. Overall, the hotel was okay and it is showing is age, we chose it for its location.

Partner

10/10

Exceptional

18 Nov 2015

Rusy

Excellent hotel

Very comfortable
Breakfast was very good

Family

8/10

Excellent

10 Nov 2015

Lane

4 days 3 nights macau & hong kong trip

we eventually stay 2 nights in macau and 1 night in hong kong.
Hotel is comfy but it's a bit pricey.
Other than that, we've got a free upgrade of room from the hotel. Yay for that!
Location is strategic, it's about 10 minutes walk to senado square, st.paul ruins, etc.
The hotel itself has a casino and gaming entertainments. It has branded shops like Cartier, Rolex and etc in the building too.
Hotel breakfast is good, variety of food from chinese to western.

Partner

6/10

Pleasant

28 Oct 2015

Ian

Check in was very slow and they could not find our booking even with the booking number from Hotel.com. They also had a big problem with us checking in before 2:00PM so if you arrive early good chance you will have to wait until 2:00.

8/10

Excellent

15 Oct 2015

Edmund

Great stay

overall it was a great stay. good location at too close to the casino.

Partner

10/10

Exceptional

30 Sep 2015

Verified traveler

Great experience!

Perfect place to stay in this hotel.

Family

10/10

Exceptional

26 May 2015

kelvin

Perfect!

With the seamless arrangement of a little surprise for my parents, Ms Jenny Zhao, one of the the hotel AM, had provided us a streamline arrangement.
I ordered a cake through Jenny and the cake tasted superb and my parent loved it.
There is a card dedicated to by parents which is out of my expectation! Thank you for giving them a Happy Silver Anniversary!

It is worth to stay at here!

8/10

Excellent

24 May 2015

Janice

nice stay in Grand Emperor

great stay at Grand Emperor, surrounding is convenience to St. Paul, shopping, big casinos. Shuttle buses to various places...

Partner

10/10

Exceptional

07 May 2015

Ems seah

fantastic first visit to Macau

The location of the hotel is really very convenient. Walking distances from all big hotels with casinos and from shopping area. Lobby is not overly crowded as compared to big hotels and i would definitely stay again for next trip to macau. Staff are friendly and the ambience of the hotel is fantastic as well. Got a free upgrade for my 4 days 3 nights stay. Highly recommended!

Partner

8/10

Excellent

05 May 2015

Jeanie

Great place!

The hotel is beautiful! The staff were amazing from check in to check out. The only issue I had with the hotel was the room. The room smelled a little damp and the showers need to be updated. Otherwise, the hotel is great.

8/10

Excellent

18 Apr 2015

john

great staff couldnt do enough. Room was great and good value

10/10

Exceptional

14 Apr 2015

Gina N.

Stop over in Macau

Stayed at the grand emperor hotel, 12.4.15. Awesome hotel, staff, room & location! Our room was on the 17th floor, just beautiful & clean. We were very happy, didn't want to leave!

Family

8/10

Excellent

25 Feb 2015

Feiend

great place to stay

room was big. close to everything. staff was very friendly.

Partner

8/10

Excellent

21 Feb 2015

Verified traveler

Good location

Location is very near main attractions. Hotel provides free shuttle to airport and ferry terminal. Overall is good hotel

Family

6/10

Pleasant

20 Feb 2015

connie

disappointment

the location are great but the noise just too much ..............even when we have our breakfast in the hotel. so many noise !!!!

I saw the pics that I think will be quiet high level place but kind of disappointment for the stay. The price are not cheap compare to others !!

......I surely next time will not stay.

8/10

Excellent

27 Jan 2015

Henry

Nice hotel

they should put the sofa in the room and wardrobe if possible.

8/10

Excellent

26 Jan 2015

Salvador

Nice hotel

My wife and I had a great stay here. Even if we were not able to get a non smoking room, our room never smelled of cigarettes. The hotel's location was in the center of Macau. Most tourist attractions were just a 15 min away by walking, the ones that were not were just a cab or bus riding away.

Partner

8/10

Excellent

11 Jan 2015

Jim

nice hotel near shopping center

next to Yaohan, near senato, beautiful hotel, 10 minute walk to Lisboa

8/10

Excellent

21 Dec 2014

Ronnie

Value for money

We booked a semi-harbour view room. Hotel was decent sized, with high ceiling which is a plus. Bed was comfy and bathroom was clean enough. Amenities were basic but sufficient. Well served by nearby local eateries, a complete delight for someone who like to take in local fare. Not 100% convenient, but within bus distance to train. All in all, value for money. Well worth it!

Partner

6/10

Pleasant

20 Dec 2014

Anthony

Some improvements needed

We reserved a 4-night stay at this hotel. yet, after the first night our room cards were disabled. As we came back at night time, it was rather inconvenient to us. The hotel should make sure the cards are functioning properly for the patrons' full period of stay. Furthermore, we noted there were tiny moth flies in the bathroom, indicating thorough and proper cleaning is required.
We also consider it a waistvof resource to replace toothbrushes and slippers everyday even though we were still staying at the hotel for the nights.
Other than the above, the hotel was satisfactory.

Partner

8/10

Excellent

04 Dec 2014

Verified traveler

Great Hotel / Great Theme / Great Quality

Hotel was newly furbished. Great location. Small rooms but decent for asia (as most rooms are quote small). Hotel theme (royal/emperor) was great and the details put into the look was perfect. Free Breakfast was great and well enjoyed. Free wifi was convenient also and really useful for tourists.
Great hotel. Happy to stay again!!

Family

8/10

Excellent

02 Dec 2014

Verified traveler

Admire the Gold, Stay for the Comfort

Our room was upgraded to the deluxe, and it was very comfortable and large. The hotel itself is overdone in gaudy gold and marble, but that was the charm and fun. The room service was slow and bit rude when we needed an urgent band-aid, and the breakfast buffet was typical China style, so depends on your tastes. However overall, I would stay again since it had great location, nice rooms, with a reasonable price.

Partner

10/10

Exceptional

25 Nov 2014

kam wong

good overnight trip

nice hotel and convenient location, and my room was upgraded, good breakfast, sure will come again.

Family

10/10

Exceptional

10 Nov 2014

Paul

GRAND EMPEROR HOTEL - MACAU

I stayed at the Grand Emperor Hotel while in Macau and had a very good experience there.

The rooms are spacious and clean, and the staff is very friendly and helpful. The buffet breakfast (included in the price of your room) is a great amenity that has both tasty and healthy options, and there is even a decent little gym upstairs (in case you need to recharge in between activities while in Macau).

Location-wise, I really liked this hotel. It is walking distance to a number of attractions and casinos on the Macau Peninsula, and shuttle service is available to hotel guests for going to the ferry or the border gate. The Macau Peninsula is a great area to walk around and explore, and this hotel puts you in a great location to do just that.

The Grand Emperor Hotel is a great value considering the cleanliness and size of the rooms, as well as the great location and service. I would definitely recommend this hotel to others staying in Macau.

8/10

Excellent

02 Nov 2014

Verified traveler

Nice place

Cleanliness of room/hotel

Partner

10/10

Exceptional

30 Oct 2014

Verified traveler

Great stay, perfect if BPL available

Stayed in this hotel several times already due to its prime location. This time the room given was spacious and comfortable,indeed excellent in all aspects. Hotel staff is helpful as always and responds to our requests instantly. Overall it is a value for money choice.

Only disappointment was that there was no British Premier League tv channel this time which the hotel used to provide. From my experience other hotels of similar grading in Macau usually provides such channel, which is quite important to football fans like our family.

Family

8/10

Excellent

23 Oct 2014

Jasmine Poh

Extra Mile Service

We were there on 9/10-10/10/14 on a short family trip in Macau.

The hotel's strategic location was just 5-8 mins walk to Senado Square and it provides free shuttle bus to ferry terminal upon showing our guest card. Other than the ferry terminal, it also provides free shuttle bus services to the immigration of Zhu Hai.

The most enjoyable experience with Grand Emperor Hotel was their staff. Ms Miu Lin was the one who assisted us in our check-in to the hotel. Her willingness to go for that extra mile for their guests was commendable. She upgraded our rooms and her patience in explaining how we can get to one place to another was acts of service to ensure guests are comfortable and needs of the guests are being met.

Will definitely revisit this hotel if i am back in Macau!

Family

10/10

Exceptional

15 Sep 2014

LZ1965

Good Every Thing

Perfect location, Hotel shuttle bus link ferry, big room, and bethroom. Breakfast has a lot of choice. staff is verry nice too.

Family

10/10

Exceptional

21 Jul 2014

AnT

Close to everything

The hotel is close to everything with just minutes walk. The room is clean. However the service provided by the receptionist is not up to standard.

6/10

Pleasant

13 Jul 2014

Rowan

Not worth the money

A relatively luxurious hotel with an 80's vibe and the smell of smoke to match. The superior delux room was nothing special and certainly did not meet the expectations you may get after walking through the lobby. The service was very good but you'd get more value for money elsewhere

8/10

Excellent

12 Jul 2014

PamandGray

Excellent Hotel

We enjoyed our stay at the Grand Emperor Hotel. It was very central to everything and within easy walking distance to most of the historic sites in the city. Getting to Macau from Hong Kong and return to the International airport by the turbo jet ferry services was great and made the trip a lot easier. The room was very comfortable and of a very high standard. It had most things required and it was very quite considering the amount of gambling that went on 24hrs in the floors below that had the casinos'.

Partner

8/10

Excellent

06 Jul 2014

Verified traveler

Very nice hotel - if Macau is your thing

Grand Emperor is a very nice hotel that has very friendly and helpful staff. The rooms are very comfortable and modern. The location is excellent, close to Lisboa, Wynn, MGM, and Senado Square. Taxi to Venetian is necessary, as it is across the water. Free shuttle to and from ferry terminal. The history of Macau is interesting and worth learning about but the district is rather limited. Do not expect any kind of Vegas gambling or attractions. One of the reasons Macau is not fairing so well is the drastic lack of anything at all for visitors to do. Not worth more than 1 or 2 days.

10/10

Exceptional

22 Jun 2014

Alina

Great hotel,good location but i don't suggest anybody go the japanes restaurant on G floor(( is very poor quality of food and little hair in my california roll broke my appetite for dinner.
Everything else was fine!
The staff was really helpful specially room service guys they accept my special request for food)) and housekeeping was perfect!

8/10

Excellent

21 Jun 2014

kelvin

Nice hotel but let of restaurant like westernfood

All about casino at macau , there not much of places that can be visit. If there is theme parks that children can go will be good. And hotel transport not for adult to casino only . Than may be more family can visit macau

10/10

Exceptional

01 Jun 2014

Verified traveler

Excellent hotel and good location

Excellent hotel and good location and very helpful staff

10/10

Exceptional

27 May 2014

Verified traveler

Excellent hotel and staff

The slot machine gave me a huge money same as room charge.

Strongly recommend.

10/10

Exceptional

25 May 2014

Macaense

Good service, great location

fantastic service and hotel

8/10

Excellent

17 Apr 2014

Verified traveler

Excellent service

We got upgraded to a room that we requested in no time. Helpful staffs that try their best in providing best options for food and directions.

8/10

Excellent

27 Mar 2014

Pts

Good value for money

The hotel is conveniently located and is good value for money. Breakfast spread is good.

10/10

Exceptional

21 Mar 2014

DuckieChan

Better than I expected. Lovely hotel. Highly recommend

This was a beautiful hotel with English guards and carriages greeting us. The hotel lobby security is pretty serious, they start questioning you if you aren't moving around enough. Besides that, the staff was very friendly and multilingual. our room was very clean and spacious. We had free wifi, but I'm not sure if that was because we booked online or if its always free. The complimentary breakfast was great; a great place to get a cup of coffee before you stagger down to gamble another day away. They had a good food court; not too expensive. The location was very convenient and close to Wynn and MGM. There is a free bus shuttle to the ferry terminal as well. Not much more I can ask for! I would definitely recommend and consider staying here next time as well.

Family

10/10

Exceptional

20 Mar 2014

Lawrence

Very pleasantly surprised

We were very pleased with our stay, the room was huge and very comfortable.very convenient location.

8/10

Excellent

11 Mar 2014

Kit Cheung

Gamble short trip

the bed is not comfort at all. although the room is clean, services are nice, location is ok but not very convenience.

10/10

Exceptional

10 Mar 2014

Jim

Nice stay

We booked 2 nights and were upgraded to a suit that was very big and comfortable. The staff were friendly and took care of all our needs.

10/10

Exceptional

23 Feb 2014

Angie

Comfortable stay. Grand luxurious without being ex

It was a great stay. The checking in was not that good. We reached the hotel at 12pm but was told it will be ready by 1.30pm. However, in the end, we only managed to check in at 3pm. Other than the checking in delay, all others are great. The staff is courteous and the room comfortable. We stayed in their delux room. The location is good, with yaohan next door and free shuttle buses at the opposite hotel to tourist attractions. Casinos there are about 3 levels too. It is a grand and comfortable stay without being too costly.

Family

10/10

Exceptional

05 Feb 2014

Verified traveler

Excellent service and wonderful room!

This stay was easy and carefree. The staff were so attentive and gave us maps...highlighting the best places to go to eat, shop and explore. They gave us ideas about some entertainment options for the night. They were professional and helpful. I would definitely recommend them and I would stay here again!

8/10

Excellent

10 Dec 2013

Verified traveler

A Great Value

A nice location from which to access both business and tourist spots. Rooms have a sophisticated design and are very comfortable. Staff went out of their way to offer help and great service.