Town Hotel Wiesbaden

Germany , Wiesbaden
WIESBADEN, Spiegelgasse 5
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75 reviews shown

2/10

Poor

06 Feb 2026

Dongwoo

Breakfast time is too late, so i could not have breakfast during staying 4days even i paid.
Also, staff is unkind, room is cold and dirty and no amenities.
Anyway, this travel is very terrible experience for me.

Business

10/10

Exceptional

29 Nov 2025

Edward

Spotless and courteous staff. Great location.

10/10

Exceptional

23 Oct 2025

Craig

Great location… and very helpful and friendly staff.

Partner

10/10

Exceptional

23 Jun 2025

Amy

Great stay.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Amy

We had a great overnight stay.

Leisure Partner

10/10

Exceptional

16 Nov 2023

Verified traveler

I love this small hotel. The breakfast is good and the beds are comfortable. The shower is fantastic. I feel safe in the area and it steps away from everything. If you want luxury carpets this isn't the place for you. If you want a great place to stay that's air conditioned this is the place for you.

Self

10/10

Exceptional

21 Sep 2023

Verified traveler

BE AWARE - YOU MUST ASK HOTELS.COM TO GIVE YOU THE ACTUAL HOTEL BOOKING NUMBER NOT JUST THE ITINERARY NUMBER! YOU NEED THE BOOKING NUMBER TO GET INTO THE HOTEL! The check in is automatic and works great as long as you have the actual booking number. I will stay at this hotel again. The room is basic but clean and comfortable. The people are friendly and the breakfast is good. You even squeeze your own fresh orange juice. It's walking distance to everything in the town area. Everyone was very friendly.

8/10

Excellent

21 Sep 2022

James

Good solution for a short stay in Wiesbaden. No frills, but great location, and clean.

Check in was convenient.

Leisure

10/10

Exceptional

25 Aug 2022

Kenneth

This was a lovely surprise while staying at Wiesbaden! Downtown on a quiet street - it’s location is very easy to get everywhere quickly. The staff was extremely helpful and friendly - they deserve 5 star plus plus. We traveled many many times in Germany- first time we’d had ac unit (stand alone) in our room. The staff is only there until 2:00 pm which they fully explain at check in - which was fine. We will definitely stay here again when traveling to Wiesbaden.

Leisure Partner

10/10

Exceptional

15 Apr 2022

Ronald

Excellent service, great staff and location!

Tom was an awesome host and went out of his way to accommodate us.

Partner

8/10

Excellent

09 Nov 2021

Duncan

Very good.

Great hotel. Very friendly staff. Nice comfy room. Breakfast was light and the desk was tiny. Overall, great and I'd stay again.

Business

10/10

Exceptional

17 Oct 2021

James

always great staying here

always great staying here, great location and great service. i prefer this over the big hotels. i feel at home

Partner

8/10

Excellent

26 Nov 2019

Verified traveler

Hotel was very central. Rooms were a bit small, but adequate.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2019

Demitrios

Great stay!

My stay couldn’t have been lovelier! Wonderful reception, a tidy, clean room and great location. Would definitely return!

Business

8/10

Excellent

13 Oct 2019

Lisa

Easy breezy right in the city

Location is great to walk everywhere. Clean and comfy.

Self

8/10

Excellent

08 Oct 2019

Wayne

good low cost hotel

excellent location; very good breakfast for 9euros; well appointed room and bathroom; friendly staff. would stay again

Partner

6/10

Pleasant

15 Aug 2019

Jan

We had to check in late and it took forever to secure our key. It was unbelievable how much information was needed.

Partner

10/10

Exceptional

02 Aug 2019

Sue

Great value in a great location

Great location! Very clean and functional. Very good option for the price. Will stay here again.

10/10

Exceptional

23 Jul 2019

James

Another great stay, love this place

Always great

Partner

10/10

Exceptional

18 Jun 2019

Verified traveler

Great location in the heart of the city. Very friendly and helpful staff. Cozy, clean room. Loved, loved, loved everything about it.

Leisure Partner

10/10

Exceptional

07 Mar 2019

John

Best hotel in Wiesbaden

I’ve been regularly travelling to Wiesbaden for several years now & stayed in many different hotels. IMHO, the Town Hotel is the best hotel in town. It maybe small, but it’s centrally located, very clean, very efficient staff who go out of their way to make your stay as enjoyable as possible. Definitely recommend it & will be staying there in future.
ps: Also cheapest hotel breakfast in town (€8.90) and very good value

8/10

Excellent

05 Mar 2019

Karen

Very good

This is the 2nd time I have stayed here, and am always happy there. The staff are very friendly, the place is extremely clean and the room is comfortable. Being a solo traveller, I especially appreciated being able to make hot drinks in my room, and the use of a microwave was very useful for when I didn't want to eat in a restaurant by myself. Great central location. Definitely recommended.

8/10

Excellent

27 Jan 2019

Traci

Good quality hotel for a great price!

Clean hotel in a nice area with a delicious breakfast. Staff were very friendly and attentive.

Partner

10/10

Exceptional

07 Dec 2018

Sharon

Christmas market!

Great location, small room but comfortable. Nice breakfast. Very helpful staff

Friends

8/10

Excellent

22 Nov 2018

Stephen

A small hotel well located in the center of the historic district of Wiesdbaden. We had a very pleasant stay. The room was small and basic, but clean and quiet with a comfy bed. Also, some nice touches such as an awesome body spray shower and free slippers. The check-in procedure was excellent, including a very good restaurant recommendation. I would definitely stay there again next time I am in Wiesbaden.

8/10

Excellent

21 Nov 2018

Verified traveler

Friendly staff, clean room. Will stay again.

10/10

Exceptional

15 Oct 2018

Verified traveler

Great Location, Cozy Accommodations

Great location in the city center, pleasant walk (about 20 minutes) from the train station. The room was cozy, and had all the essentials. The ear plugs on the night stand gave me pause, but I found the room to be very quiet (I was there during the week).

10/10

Exceptional

06 Aug 2018

Patti

A gem!

We stayed for two nights in July and loved it! The people at the front desk were so kind and helpful. The location is excellent. It is in walking distance of places like the Kurhaus and Marktplatz. We didn’t have a car, so we can’t speak about the parking situation. However, it was accessible only from a small, narrow side street, so parking might be a challenge. They do have bikes to use during your stay but be sure to reserve them at the front desk. The hotel and room were very clean and the air conditioning worked very well. We would, without question, stay there again.

Partner

8/10

Excellent

20 Apr 2018

Shawn

Friendly hotel staff

A nice place to stay with a super breakfast that's worth the money! Good location, friendly staff, super snacks/drinks available 24 hrs & easy after-hours automated check-in (provided you let them know in advance). WiFi was fast & accessible throughout the hotel. We were also advised about free parking which was not too far away.
We had a few \"comfort\" issues:
1) Hotels.com listed the room as a \"Superior Double Room, 1 Queen bed\" which was, unfortunately, 2 single mattresses in a Queen frame. After 36 yrs in Europe, this is the first time I was mislead to believe I would be getting a Queen bed rather than the standard \"double\" which is often 2. The hotel's German website
2) Room amenities: 2 sets of earplugs were provided - we thought, oh no, it'll be noisy - but that was not the case. However, only 1 set of slippers were provided.
3) Bathroom amenities: The only extras provided were 2 shower caps. Wish there had been some body lotion. The generic soap dispensers at the sink and in the shower were interchangeable (we ran out of soap in the shower so switched them out) and neither were marked if the soap was also a shampoo. Since we were there for a wedding and wanted nice hair, we had to borrow shampoo from a friend 3 floors below rather than risk using body wash. In the photos on the hotel's website, other bathroom amenities are pictured.
I would certainly book again if traveling alone or with a friend but not as a couple because of the mattress situation.

Partner

10/10

Exceptional

26 Dec 2017

Verified traveler

Nice little hotel in the center of Wiesbaden

very pleasant stay in the center of Wiesbaden;
close to the major sights, very friendly personnel, super breakfast

Partner

10/10

Exceptional

15 Jul 2017

Janet

Great location, friendly staff, would recommend

Family

10/10

Exceptional

25 Jun 2017

Location, location, location!

We stayed here during our first trip to Wiesbaden after reading multiple reviews that gave this hotel the highest of ratings. We absolutely enjoyed our time at this hotel and it became \"our home away from home\". The entire staff is extremely helpful and friendly. The hotel's manager (Matt) provides amazing customer service, which exceeded our expectations. We loved that the hotel is located in the city center and we could walk to local attractions. Cabs and the Bahnhof (train system) are conveniently accessible and there was no need to rent a car. You can easily walk to the Bahnhof and ride the train for day trips to places such as Paris and other cities. An awesome breakfast (thank you, Stephanie!) is served here daily at an incredible value and we felt so catered to each time the staff was willing to prepare our hot drinks and eggs made to order. No other hotel can match what you get for the price. Wonderful staff, Clean rooms with AC! It was 90+ degrees in Wiesbaden during our stay and we appreciated having AC - especially since many hotels in Europe do not. If you love to shop, there are stores within convenient walking distance. If you're a foodie, there are fantastic restaurants also within walking distance. If you enjoy sight seeing, the hotel is close to many gorgeous, interesting historical landmarks. At The Town, you can travel conveniently and comfortably, eat well and enjoy shopping and amazing day trips for sightseeing. We will definitely stay at The Town again!

Partner

8/10

Excellent

23 Jun 2017

Tim

Good city hotel

Great location

10/10

Exceptional

12 Jun 2017

James

My fav place, love it!

10/10

Exceptional

15 Feb 2016

John

Excellent City Centre Hotel

We stayed here for 2 nights with our young puppy whilst visiting relatives in Wiesbaden. The staff were very friendly and helpful and we would definitely use this hotel again. It is important to drive to the hotel to offload luggage and to obtain a parking ticket in advance (Parking is at the casino which is only a short walk away and costs 12€ per day). The hotel is very convenient for the centre of Wiesbaden being on the North edge of the main pedestrianised area. The room was on the small side but was in excellent condition and very clean.
The breakfast was exceptional and is excellent value.
One note of caution if you have a dog with you. We did not want to leave a young puppy on his own in the room on his first trip abroad. We understand that not everyone likes dogs (he has been trained to lie quietly under the table while we eat), but there is an open buffet at breakfast time and fortunately we were able to get a table right by the door.

Partner

10/10

Exceptional

29 Dec 2015

James

Nice hotel and location

Great location and hotel. Love it, we stay here all the time.

Partner

8/10

Excellent

23 Jul 2015

Verified traveler

Very cute boutique hotel. Great breakfast with lots of options & very fresh!!

8/10

Excellent

08 Jun 2015

Verified traveler

Great value, great location

No fuss building and room but had everything we need. Modern and clean. Great location next to hotels priced 3x as much. Loved the honest snack bar in the lobby!

10/10

Exceptional

31 May 2015

Craig

Loved it here

I loved everything about this place. The staff were super-friendly, the room was really nice, the breakfast was tasty, etc. Highly recommended!

10/10

Exceptional

24 May 2015

Laura

Great Hotel

It was a great hotel, located in the heart of the town. The staff was very friendly and spoke English. They helped us find things to do in the evenings and made suggestions for where to eat. Breakfast was nice, though you had to pay for it.

Partner

10/10

Exceptional

15 Mar 2015

Dermot

Business trip

Staff were friendly , helpful and made checking in and out an experience to be remembered for all the right reasons. I would go back - the basics are all done well.

10/10

Exceptional

18 Feb 2015

COLIN

Great Little Hotel/Inn in the Heart of Wiesbaden

Great hotel. Tiny; in some respects more a modern take on a typical European inn, which I actually quite like. Phenomenal breakfast, especially for such a small outfit, and seemed well-worth the price. Rooms are small but perfectly comfortable. The staff I dealt with were very nice and extremely helpful. Mind you, they leave around 9 PM and return around 7 AM--no 24 hour reception--so you have to feel comfortable holding on to your key because if you lose it, you're kind of out of luck until they return in the morning. But as long as that doesn't bother you, this is really a great option in the heart of a very lovely German city.

10/10

Exceptional

30 Dec 2014

Katrena

I will be back!

I was traveling alone and a little apprehensive. The girl who checked me in was more than helpful by \"upgrading\" me to a double room. Very nice. On the street side (not a horribly busy street) but it came with complimentary earplugs. I slept great. The breakfast was incredible. French press coffee, fresh pastries, variety of fresh fruit, fresh scrambled eggs with rosemary potatoes, sliced meats and cheeses, the list went on and on. I would definitely return here. Great location and great staff. Also very helpful with the train and a taxi service (discounted immensely). Thank you for a wonderful visit to Wiesbaden.

10/10

Exceptional

16 Dec 2014

Verified traveler

Nice, very clean room with good amenities. Staff was excellent and breakfast was the best!

6/10

Pleasant

18 Nov 2014

Pedro

Good value for money

Lovely and good value for money. Lovely breakfast.

Family

6/10

Pleasant

24 Sep 2014

Verified traveler

Wonderful location. Room very small but efficient

Staff was very friendly and helpful. Unfortunately, major construction next door during the day--drilling, hammering, etc.--made afternoon nap impossible. This was late Sept 2014--check construction status before you book.

8/10

Excellent

23 Sep 2014

Verified traveler

Friendly hotel, right in the centre.

Matthias, the proprietor, went out of his way to make me comfortable.
The hotel is in a wonderful location and the breakfasts are great value.
My only issue was that the rooms are smaller than I am used to.

8/10

Excellent

18 Sep 2014

Doris

Nice Little Place

The real positives were the super friendly staff who spoke fluent English, volunteered lots of information about Wiesbaden, the location, and the lovely breakfast for 7.90 Euros. The room had one double bed/two single beds stuck together was the tiniest room I ever saw! I was alone in the room but had I needed to separate the beds, it was impossible. As it was there was barely room for myself and my suitcase plus hand luggage. There was about 12 inches between the edge of the bed and the wall so that when I got out of bed, I had to go to the foot of the bed to get out without hitting my face on the wall! The other side of the bed was about as far from the one chair I had put my suitcase on and a tiny corner table. I'd have hit the suitcase/chair. Bathroom not large but you could get out of the shower to dry off. All was very clean. Other negative is that usually with Expedia, they charge you the price in Canadian dollars and it goes on your credit card at the time you make the reservation so you don't have to pay the hotel when there. The Canadian $ price you are given when you book is what you pay. In this case it showed my price would be $104.45 or 72.42 Euros. I had to pay on checkout this time and it ended up being $116.54 on my credit card. Had I known, I would have booked at a different hotel in the same area where I could have paid in CDN $ WHEN I booked - not in Euros when I was there! I know $12.00 isn't much but I had not expected this to happen.

10/10

Exceptional

07 Sep 2014

scott

Location coupled with friendly helpful staff

The sign of a great stay is not having to ask for staff help...they offered first!!

10/10

Exceptional

26 Aug 2014

Matt

Simple but modern and efficient

Automatic check-in at 2 am was great. Rooms are small but very efficient and modern. Free breakfast in the morning. Great city-center location. Affordable. Highly recommend.

10/10

Exceptional

09 Aug 2014

do1

Great hotel, great price for the accommodation.

8/10

Excellent

20 Apr 2014

Emily

Has just enough for your stay

This is a nice little hotel with clean rooms and a great staff. The owner of the hotel is there every morning to greet you with a \"Guten Morgen!\" and \"How was your sleep?\" It shows that he is invested in his clients well-being. The amenities are minimal, but in a good way--shampoo, soap, slippers, bath towels, and a WONDERFUL selection of teas, chai, coffee, and hot chocolate in the room with your coffee/teas mugs--pretty much what you need to get you settled in, but not sparse. Breakfast is standard continental breakfast, but freshly prepared each morning. It has a nice selection of cold cuts, cheeses, fresh fruits, pastries, yogurts, eggs, breads, etc. I would definitely stay here again in the future.

8/10

Excellent

11 Dec 2013

Darren

Fantastic location

We arrived at the hotel, after a long day traveling. We were greeted with a warm smile, and plenty of assistance. The lady at reception confirmed that we had booked the economy room, which she described as small. On arrival to our room the size was not an issue at all, en suit was lovely, bed very comfy, and for our 3 day stay, the room was great.

8/10

Excellent

20 Sep 2013

Chris

Good hotel close to city center!

The staff at this hotel get top marks for friendliness and service. Location really could not be more perfect--VERY CONVENIENT for seeing sights and shops of city center as well as the casino. Rqst a room in back as glass recycling dropoff near front and noisy in mornings. Rooms were small but very clean and priced with budget traveler in mind.

8/10

Excellent

26 Jan 2026

Hannes

Aardige eigenaars, heel gastvrij, fijne kamer, super centrale ligging, heerlijk ontbijt!

Business

10/10

Exceptional

07 Jan 2026

Liban

Super

Leisure Family

10/10

Exceptional

19 Oct 2025

Klaus

Sehr schönes Hotel mit allem ausgestattet. Direkt im Zentrum. Bus zum Bahnhof in der Nähe. Freundliches Personal. Alles bestens.

Business Self

10/10

Exceptional

10 Feb 2025

Johann

Gute Lage und gutes Preis-Leistungsverhältnis

Sehr gute Lage in der City von Wiesbaden, kleines, aber feines Hotel, alles sehr sauber modern und vom Platz her für eine oder wenige Nächte völlig ausreichend. Auch das Frühstück war gut, keine Riesenauswahl aber für jeden etwas dabei.

Partner

10/10

Exceptional

28 Nov 2021

Verified traveler

Tolles Hotel in Wiesbaden

Prima Hotel in Wiesbaden, gute Lage, ich war inzwischen schon mehrfach dort.

Business

8/10

Excellent

18 Nov 2021

Johann

gute Alternative für citynahe Übernachtung

Sehr zentral gelegen, vieles zu Fuß erreichbar. Sehr modern und gepflegt eingerichtet, Zimmergröße allerdings ziemlich klein. Für eine oder zwei Übernachtungen aber o.k.; problematisch ist das Parken in der Umgebung, selbst beim kurzen Ausladen/Einchecken haben wir ein \"Ticket\" bekommen.

Partner

6/10

Pleasant

09 Aug 2021

Verified traveler

Dålig incheckning

Mycket dålig incheckning i automat som inte fungerade och
mycket svårt att få tag i ansvarig. Tog nästan en timme att
checka in!

Partner

8/10

Excellent

11 Dec 2019

Verified traveler

Sehr freundliches Personal und ein gutes Frühstück.
Sehr zentral gelegen

Leisure Partner

8/10

Excellent

29 Nov 2019

Verified traveler

Das Personal war sehr freundlich. Das Hotel liegt sehr Zentral. Einziger Nachteil die fehlenden Parkmöglichkeiten am Hotel.

Friends_and_family Family

10/10

Exceptional

23 Nov 2019

Verified traveler

Freundliches Personal in einem sehr sauberen Hotel in guter City-Lage

Business Self

10/10

Exceptional

12 Nov 2019

리셉션 직원이 매우 친절하고, 방이 매우 깨끗했다. 위치도 좋았다.
온천과 시내 카지노와 가깝다

Leisure Friends

8/10

Excellent

28 Oct 2019

Helmut

Preis / Leistung super

Zimmer und Bad etwas eng, aber alles o.k. und sauber.
Frühstück sehr gut, alles frisch, wenig Verpackungen. Orangensaft kann man sich frisch pressen. Kaffee gewöhnungsbedürftig, aber es steht zusätzlich eine Nespresso-Maschine zur Verfügung.

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Das unkomplizierte Konzept mit der „Maxi Bar“ , aus der man sich abends noch einen Snack oder ein Getränk nehmen konnte.

Leisure Partner

8/10

Excellent

09 Aug 2019

Verified traveler

Super Lage

Für unsere Familie sehr praktisch, da in Laufweite zur Oma. Sehr zentrale Lage. Zimmer nach vorne sind etwas laut.

Family

8/10

Excellent

16 May 2019

Goran

Centralt beläget med gångavstånd till Kurhaus

Mindre hotell centralt beläget med gångavstånd till Kurhaus. Litet men trevligt frukostrum. Bra utbud av frukost. Trevlig personal.

8/10

Excellent

15 May 2019

Verified traveler

Hervorragendes Frühstück. Schön wäre in einem Stadthotel ein Safe auf dem Zimmer.

Business Self

10/10

Exceptional

13 Apr 2019

Mike

Hochklassiges Ambiente!

Immer wieder gerne, dass Rund-Um-Sorglos-Paket in einem vorbildlich geführten Hotel ....

8/10

Excellent

11 Apr 2019

Erika

Schönes Hotel in zentraler Lage

Das Town Hotel ist in zentraler Lage in Wiesbaden, das Kurhaus, die Parks und die schöne Innenstadt sind sehr gut zu Fuß erreichbar

8/10

Excellent

15 Mar 2019

Franz-Peter

Sehr zentral gelegenes freundlich geführtes Hotel

... und ein tolles leckeres Frühstücksbuffet!

6/10

Pleasant

15 Mar 2019

Verified traveler

Zweckmäßiges Hotel in guter Lage

Einfache Ausstattung und kleine Zimmer, für eine Nacht aber okay. Mitarbeiter waren sehr freundlich, ab 21h ist die Rezeption allerdings geschlossen, daher keiner mehr ansprechbar.

8/10

Excellent

09 Mar 2019

Thomas

Geschäftsreise eine Nacht

Eine Übernachtung auf Geschäftsreise. Lage sehr zentral, parken selbst zum ausladen schwierig (Strafzettel 15 €). Zimmer sehr klein, Bett gut, aber bei offenem Fenster sehr laut.