Name: Mercure Hotel Wiesbaden City
Address: Bahnhofstrasse, 10-12, Wiesbaden, 65185, DE

8/10

Excellent

23 Jul 2026

Timothy

We had a great stay!

6/10

Pleasant

12 Jul 2026

Ibrahim

The TV DID NOT WORK TO WATCH THE WORLD CUP GAMES. The woman at the reception was horrible. The restaurant food was good

Self

10/10

Exceptional

26 May 2026

Sean

Excellent

Family_with_children

10/10

Exceptional

27 Mar 2026

LISA D

Didnt get the breakfast was way to much money. When you can walk right out side and get breakfast for half the price

Family

10/10

Exceptional

19 Mar 2026

Randal

the gym was pretty weak. Replace all the lame stuff with one universal machine that has multiple options and still saves space.

Partner

10/10

Exceptional

28 Nov 2025

Ying Yao

good location, nice size of room

Business

4/10

Poor

08 Oct 2025

peter

Rude untrained staff at front desk. Rèfused to call manager saying there was none. Later admit t1here is a supervisor but seemed rekuctant to call. Refused to explain problem clearly. Edit: I find your attitude offensive. I gave an honest review and you won't publish it. Then so be it. But i probably wont use your services again. Other booking services exist.

10/10

Exceptional

05 Oct 2025

Paul

Spacious, clean room. Very central

Partner

10/10

Exceptional

01 Sep 2025

Edward

Never disappoints. Love this place

8/10

Excellent

10 Aug 2025

James

Great hotel small TV

Great stay, location is great and the rooms have space. But they need to upgrade the TV size. 25” TV is not going to cut it. This hotel makes too much money that you need binoculars to watch tv.

Partner

10/10

Exceptional

23 Jul 2025

Edward

The staff was friendly and the place was beautiful.

2/10

Poor

29 Jun 2025

Main

Very mean

Family_with_children

10/10

Exceptional

26 Jun 2025

Steven

This was 1 of 5 hotels we stayed in during our 3-week journey through various European countries. This hotel was by far the best, top notch in every facet! We particularly enjoyed the spacious and comfortable room, staff, breakfast and location as it is a 10 to 15 minute walk from the Wiesbaden Hbf train station. We would definetely consider staying at this hotel again.

Business_and_leisure Partner

10/10

Exceptional

15 Jun 2025

Matthew

Centrally located and close to downtown.

Leisure Self

10/10

Exceptional

23 May 2025

Marino

Nice pool and sauna area !

Business_and_leisure Friends

10/10

Exceptional

11 Apr 2025

Jorden

Right in downtown Wiesbaden. Really nice rooms for a decent price, pool is nice as well, and well staffed

Leisure Self

10/10

Exceptional

15 Feb 2025

Daniel

Excellent!

Had a conference at the RheinMain Congress Center and was recommended to stay at this hotel.
What a great recommendation! Location within walking distance, lovely hotel, great service and room has everything I needed!

Business

10/10

Exceptional

08 Feb 2025

Matthew

Great hotel with swimming pool and sauna. Great bar. Friendly staff.

Business_and_leisure Friends

8/10

Excellent

08 Dec 2024

Leonard

Overall nice. The parking garage is about standrad for a European city - i.e. very small spaces, extremely tight turns at places. It was a challenge fitting our XC90 in, but it was able to fit (barely.)

10/10

Exceptional

07 Nov 2024

Joita

The staff was very approachable and helpful. The hotel was clean and presentable.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2024

Harold

Great location for our visit to the wine fest. Very comfortable. Nice to have an onsite parking garage. Good service at their bar and front desk. We did not do the breakfast. We will return for our next trip.

Partner

10/10

Exceptional

03 Aug 2024

Edwin

Absolutely pleasurable and definitely comfortable! The parking was extremely convenient, the pool & gym were great, but the room was the BEST!

Leisure Self

8/10

Excellent

18 Jun 2024

Daniel

I didnt really use the facilities much as i was always out for the full day but what i did use was brilliant

Leisure Self

10/10

Exceptional

01 May 2024

Mia

Clean facility with really nice and modern decor. Mercure close to several shops, restaurants and trains.

Leisure Self

6/10

Pleasant

30 Mar 2024

JACOB

need to improve the cleaning

They clean the room every two days.
The heating was very high without possibility to control the temperature.
The location is excellent.

Business

8/10

Excellent

28 Mar 2024

Robert

Food was excellent, rooms were a bit tired

Business

10/10

Exceptional

13 Dec 2023

Kaye

Great Value and comfortable

Enjoyed a 3 night stay at Mercure in Wiesbaden for work. Good location, underground parking, fabulous restaurant/bar with nice ambiance. I ended up eating there all 3 nights. I’ll stay here again when in Wiesbaden.

Business

10/10

Exceptional

07 Dec 2023

Elizabeth

Great amenities, great bedrooms and excellent staff

10/10

Exceptional

22 Oct 2023

Monique

Check was easy after completing the electronic check-in. Desk staff were pleasant.

I would have appreciated the AC operating at a lower temperature.

Convenient to dinning and shopping. I loved being within walking distance of the farmer’s market.

Leisure Self

10/10

Exceptional

22 Oct 2023

Matthew

Great Hotel. Like the pool, sauna and breakfast.

Leisure Partner

6/10

Pleasant

09 Aug 2023

Romeo

One should avoid room 209 until repair work has been done.

The broken ventilation made showering impractical.

In addition, some of the
equipment was partially outdated. And did not include features advertised in the room description.

Although I still enjoyed a pleasant stay, these standard conditions must be met in the future so that one does not question whether the hotel was worth the money.

Business Partner

6/10

Pleasant

02 May 2023

Gregory

The shower door leaked and the Air-conditioning wasn’t working.. But we had a coffeemaker and bottled water daily👍

Leisure Family

10/10

Exceptional

14 Oct 2022

Verified traveler

Excellent

Nice, modern, spacious hotel. Quiet, relaxing and comfortable. Lots of modern amenities. No need to stay in an old hotel when this is available. Very good staff as well.

Business

2/10

Poor

12 Oct 2022

Manuel

Hotel ruined by an insulting restaurant service

First of all, let me clarify that our overall rating is not on the hotel side that was correct but the restaurant of the hotel. Unfortunately it is part of the experience and it is affecting our feelings about Mercure Hotel offer and services.

I cooled down but the experience with the restaurant was just insulting.

First, if you do expect a vegan option not only forget this place because not only they do not propose anything serious (the Caesar Salad without the chicken and without the sauce... meaning just a green salad but charged at the price of the Caesar salad...) but also they are judging your diet and your choices in a very insulting way. I was so sorry for my daughter-in-law to be so badly considered. the worst thing when at the end of the diner we shared our frustrations we were told it was a misunderstanding on her side ... Unfortunately all the persons around the table were able to hear about this misconsideration and blaming her was insane.

The second serious insult was when my son tasted his glass of Sauvignon Blanc and noted that despite very nice flavour it was very acid... \"piquant\" and therefore undrinkable. We called the person acting as a so-called \"sommelier\" and was telling us that it was not true. That all the Sauvignon were like that.... I tasted the wine of my son and i do confirm that it was realling bad and i have a enough Sauvignon Blanc in my cellar to understand that his mocking smile was actually insulting.

Never again...

6/10

Pleasant

14 Sep 2022

Peter

The staff was friendly and welcoming but the room and overall condition of the hotel was a bit disappointing. The hotel overall looks a bit tired and is in need if an update and serious renovating. Certainly not up to the standards of a 4-star hotel. 2-star maybe.

Leisure Partner

6/10

Pleasant

28 Aug 2022

Jeremy

Unfriendly and poor service

We stayed here together with our children. Although requested before hand and also at the note upon check-in the baby cot that was eventually placed was not in good working condition. We specifically chose this hotel because of the pool only to find out that on the day we arrived it was closed for most of the afternoon for swimming lessons. Something like this should be mentioned somewhere when booking.
The staff was not very friendly and even the manager at reception responded in very short and abrupt ways. In fact, he also had no problem having an open argument with one of his staff when we stood at reception. He did end up taking the discussion to his office. Overall not very professional, happy and welcoming. No bathrobes although we asked for them repeatedly and a very cold and unwelcoming space. Given the other options we won’t be back!

Friends_and_family Family

6/10

Pleasant

19 Aug 2022

G

Wine festival stay

Had to change rooms upon check-in, due to dirty bathroom. Alina was super sweet to pick more rooms for me to see, she went above and beyond in service! The carpet has stains, but oh well. The room was in need to upgrades, which we found out at check out they hopefully will be doing in 2023. Like no carpet! Breakfast was very good with an omelette station on weekdays. The A/C was good because it was HOT in August. Busy place. Location was great for the weinfest and we will return! Parking connected to the hotel which I love. Beautiful lobby area and enclosed terrace area could use more plants. It's our 4th Mecure hotel to stay at.

Partner

10/10

Exceptional

17 Aug 2022

Kenneth

Very nice hotel - convenient to everything downtown. Airconditoned - which is nice in a German hotel.

Leisure Partner

10/10

Exceptional

11 Aug 2022

PATRICK

It was very close to city center

Leisure Self

10/10

Exceptional

02 Jul 2022

Deanna

The staff was very friendly and helpful. The housekeeper who cleaned our room was especially nice and accommodating to us.

Leisure Family

10/10

Exceptional

26 Jun 2022

Markus

Great location, facilities, and staff.

Leisure Family

10/10

Exceptional

24 Apr 2022

Robin

It went well. Good staff. Nice bar. Good area.

Business Self

8/10

Excellent

12 Jan 2022

Amar

Spacious room, friendly staff.

Leisure Family_with_children

6/10

Pleasant

19 Nov 2021

Matic

Price-comfort ratio is poor

Not really worth the money, as this is one of the mosr expensive hotels in Wiesbaden.

Heating is with air conditioning, Rooms are from 1990s.

Business

8/10

Excellent

01 Nov 2021

Cynthia

The location is good.

Good location. Clean rooms. Good breakfast.

Business

6/10

Pleasant

18 Aug 2021

Ciaran

Don’t judge a book by its cover

I’ll start off what was great about the location. The location is excellent. Centrally located in the heart of Wiesbaden. The staff, all around were great, welcoming, and helpful. The lobby, lounge, bar and restaurant were also really nicely put together and modern. However it was my fault for looking at how beautiful the front of the house was, that I didn’t look past it before booking. As soon as I got off the elevator I was hit with a really strong aroma. The best way I can describe it is a mixture of old urine and a grandmothers closet. The walls were scuffed. The carpeting was so old and worn down that you could see the base of the floor through the carpeting. It was a little overwhelming. Once I got to the room, the smell wasn’t as strong but still around. The room overall was clean but everything was very dated. The shower was tiny and had to climb into it. I can’t imagine anyone in their 50’s or older would be able to safely get in and out. The shower didn’t stop any of the water from getting out so by the time my shower was done, the entire bathroom floor was soaked. Overall, not a great experience.

Business

10/10

Exceptional

06 Feb 2021

Verified traveler

Very nice staff, good location

Hello,
The Hotel is ideally situated near city center. I had an appointment at 9:30 the next day, onsite parking was a plus. Perfect spot for covid 19 times, Everything was sanitized.

Business

2/10

Poor

04 Oct 2020

Jeffery

The wouldn't give me a detailed receipt because I paid through you all

Business

8/10

Excellent

12 Jul 2020

Amanda

Great hotel in a great location

The Mercure is located close to the city center (5 minute walk) and also to the main roads in and out of the city. Convenient parking under the hotel (which can be hard to find.) Great service at the front desk and dining area. Rooms are becoming a bit aged (especially carpet) but are very clean and quiet. Wonderful ice cold AC (also hard to find.)

Business

10/10

Exceptional

31 Jan 2020

jb

Excellent hotel.

Great hotel 5 minutes walk from centre of town. About 10 minutes to train station. Friendly staff, nice surroundings. Beds very comfortable. Only gripe was 6 yo-yos for a pint. Felt that was a bit steep. But would definitely stay again. Also had a good few English speaking channels on the box.

Self

4/10

Poor

23 Jan 2020

Verified traveler

Restaurant was closed because of a grease fire. I had a soccer team in rooms all around me and they kept me up most of the night. I had to change rooms.

Great location. Room was clean. Staff was extremely helpful and polite.

Business Self

10/10

Exceptional

20 Jan 2020

James

Great hotel. Clean and comfortable. Plenty of space in lobby area to work if necessary. Staff was very helpful during multiple incidents of lost/forgotten keys. :)

Business

10/10

Exceptional

16 Jan 2020

Verified traveler

Excellent lobby and bar area.Very welcoming and clean.

Business Self

10/10

Exceptional

12 Jan 2020

Verified traveler

Convenient and Positive

Service was great. Breakfast is diverse. Beds are a little uncomfortable

Business

8/10

Excellent

02 Nov 2019

Verified traveler

Spacious lobby, very clean, well thought-out bedrooms

Friends_and_family Partner

10/10

Exceptional

19 Oct 2019

Murphy

Fantastic Nine Night Stay

I stayed here for business (and my mother was with me) It was the BEST stay ever. The staff was extremely kind and helpful. We were there nine nights, and I can honestly say that every single staff member that we came in contact with was awesome. While I was away each day at business, my Mother usually stayed at the hotel or close by. Staff members always helped her, said a special hello, etc. The room was perfect for us. Two twin beds, roomy, clean, nice bathroom. I also loved that we were located within walking distance to shopping, restaurants, etc. I look forward to future stays at the Mercure.

Business

8/10

Excellent

02 Sep 2019

Verified traveler

This hotel is literally a block and a half from the town hall, so very centrally located and easy access to downtown Wiesbaden. The hotel was nice, the parking good, and the breakfast excellent. The AC didn’t get as cold as I would have liked it in my room, but it was over 90 degrees outside when I was there, which is abnormally warm for Wiesbaden.

Business Self

10/10

Exceptional

23 Jan 2019

Aleksandra

Perfect stay

Very satisfied. Everything was excellent

10/10

Exceptional

21 Dec 2018

Valinda

Very clean great service would definitely go back! Only thing was I didn’t get a robe like the listing said I didn’t ask either because it was not that big of a deal I was hardly in my room

8/10

Excellent

06 Nov 2018

David

Modern hotel with parking in a convenient location
Nothing out of the ordinary but perfectly servicesble

10/10

Exceptional

05 Aug 2018

Verified traveler

Superb Staff! Friendly, welcoming, and made sure I was taken care of whether at the front desk, cleaning services, bar, or restaurant.

10/10

Exceptional

25 Jul 2018

Olu

Great stay

Amazing stay

Partner

10/10

Exceptional

25 Jul 2018

Jo

Perfect hotel, great location, this was my 2nd stay and I will go back again.

10/10

Exceptional

28 Jun 2018

Verified traveler

Great hotel, perfect location

Second time to Wiesbaden, first time at the Mercure and I'll definitely be back. The hotel, the staff, the accomodations, the location are all terrific. I spent two nights here, got great restaurant recommendations and was able to walk everywhere. It's one block from public transportation, a few blocks from great shopping and it has a lovely café in the hotel. Its only 25 minutes from Frankfurt airport and is conveniently located to many other area attractions.

10/10

Exceptional

08 Jun 2018

Gail

Wiesbaden stay.

Very nice city, and excellent location of this hotel.

8/10

Excellent

28 May 2018

Verified traveler

There have been a lot of renovations lately and this time it was the floor in the bar that was being oiled so it was closed that evening. The staff did everything they could with their limited recourses so it was a pleasant stay.

10/10

Exceptional

01 May 2018

Saffia

Nice hotel, centrally located

Only complaint, we couldn't work the coffee machine & didn't have time to ask anyone for help. What's wrong with a kettle?

2/10

Poor

22 Apr 2018

Bhanu

Located centrally

Bery bad staff. Rooms are are hot; while they run AC for some, they dont reapir or help many. Non-cooperative staff. Ifo not recommend at all. Phone in room never worked and they did bother even after being told

2/10

Poor

22 Apr 2018

Bhanu

Horrible place with staff not caring for customers

Rooms are hot but still they dont operate AC alrhough for some they do. Very unresponsive; they did not repair AC deapite several complaints. We decided to forego money and got out of hotel loosing money. I will never stay with this property.

8/10

Excellent

27 Feb 2018

Peter

Clean and Comfortable

Hotel is newly renovated and whilst we were there, gym and sauna facilities were still being worked on. This meant we couldn't make use of them.

Front of house staff were efficient and friendly.

Prepaid for parking for 11 nights but one night the carpark was full. Remediation was to refund parking but that meant I had to drive out looking for street parking. Not a fantastic experience.

The rate was on par for the quality and offering.

Breakfast is quite pricey at 21 euro per person

I made several connected bookings and the complimentary water was not provided upon each new booking start.

Overall a decent hotel but would probably shop around for better value next time. The benefit of the Mercure brand is evident though as I know local hotels can sometimes be well below internationally expected standards in this area!

10/10

Exceptional

13 Jan 2018

Jason

Friendly staff great location

8/10

Excellent

16 Dec 2017

Verified traveler

Refurbished hotel

Great

8/10

Excellent

11 Dec 2017

Bus traveler

Modern class

This hotel is conveniently located about out two blocks from the Rathaus, which serves as a hub for markets and the old town. The hotel doesn't look like much on the outside, but inside it has been tastefully updated with modern features, good sized rooms, and modern decor. My only complaints were the Wifi - it was very poor (I even upgraded to the premium service but it wasnt any better) - and the television, which appears to be set to automatically cut back to the hotel welcome screen after 20 minutes. This means if you are in your room doing work or hanging out, you have to reset the tv to your favorite channel every 20 minutes which is pretty annoying. Other than these two items, this is a good hotel and would stay again.

10/10

Exceptional

05 Dec 2017

Alan

Excellent hotel very close the city centre

Extremely clean and appointed hotel. Helpful staff.
Would stay here again as it is only a 5 min walk from the train station and 3 mins to the main shopping area.

10/10

Exceptional

11 Nov 2017

Paul

Very warm, relaxed and friendly staff. Comfortable room, WiFi and mulinational TV. Food also very good. Everything I needed to make a 2 day trip less of a chore!!

8/10

Excellent

02 Nov 2017

Debra

Nice, clean - lovely breakfast -

The hotel was nice, very modern and clean. The shower was poorly designed and (it seemed) no matter how I did it - much water ended up on the floor. Also, the pool was being repaired (which might have been nice to know) and, perhaps the worst thing was that the parking garage (which they charged for) smelled SO AWFUL, like -you-know-what. I was told by a workman that a pipe had broken, but they should have done something about the stench.

8/10

Excellent

08 Sep 2017

Jim

Clean, modern hotel very convenient to the center

Excellent breakfast and convenient parking. Served us well as a base camp to visit the Rheingau and Rhein Gorge.

8/10

Excellent

11 Jul 2017

Verified traveler

We found the hotel to be very well located within Wiesbaden and the hotel staff were very friendly and helpful. The breakfast items ran a bit low if you go late on but if you ask they'll bring out more of what you want. The room was kept very clean and despite the building work that was going on at the time of our stay, we were overall happy with the hotel.

8/10

Excellent

06 Jul 2017

Patricia

A great place to stay.

Everything about this hotel was excellent--and it was even under construction during our two-week stay. I thought the price of breakfast was high, but maybe 16 Euros is a normal price.

8/10

Excellent

28 Jun 2017

Verified traveler

Decent hotel

Short walk to tourist sites. The hotel room was spacious, clean, and comfortable however the hotel renovations made it a bit harder to get in and out of the hotel. Also, check in was very slow with only one person at the desk.

Partner

4/10

Poor

30 May 2017

James

VERY overrated

I was very disappointed, not only with the poor condition of my room and the property in general, but also with the terrible customer service.

Partner

6/10

Pleasant

03 May 2017

Russell

Under Construction

This is going to be a nice hotel when they finish construction. I will avoid it until then. During the day it was extremely noisy in my room. so noisy that I couldn't catch a jet lag nap when I needed it.

I look forward to going back when construction is finished

8/10

Excellent

03 Mar 2017

Kris

Excellent hotel, close to everything.

This is a very nice hotel. The staff is very accommodating. The beds are comfy.

6/10

Pleasant

07 Dec 2016

Don

Great location

Enjoyed our stay here, food was delicious with a great breakfast selection. Room was nice and comfortable even though the bathroom was a bit on the small side. Location of the hotel could not have been better. Unfortunately there were renovations going on during our stay and this did spoil things a bit. Drilling and hammering while eating your breakfast is not a good start to the day. I understand hotels need to update and renovate but they should say that on their website so you can make an informed decision to stay there or not. I would return without hesitation if visiting Wiesbaden again but only if renovation was completed.

Partner

10/10

Exceptional

08 Sep 2016

Verified traveler

Nice hotel in Downtown

Very nice location and friendly staff. The room are up to the standard and clean. Whenever, I would stay in Wiesbaden, I will got for this hotel

10/10

Exceptional

22 Aug 2016

Bob

great hotel, close to race venue

We came to Wiesbaden for the Iron man Triathlon race. Hotel location made it easy to get to the race venue, and also to great places to eat .

10/10

Exceptional

27 Jun 2016

Verified traveler

Great location in downtown with a good sized parking garage. Friendly staff. The room was very spacious and clean. Will stay in this hotel again when we go back to Wiesbaden.

Partner

8/10

Excellent

22 May 2016

MiddlenameisGo

Great location near train station.

The room was a bit small by American standards, but the location was great. Easy access to train and buses and near shopping district and casino.

8/10

Excellent

04 Mar 2016

Matthew

Nice hotel close to many things

Overall good stay. Our room was on the bis stop side so we couldn't enjoy an open window. The hotel is situated in a good area close to everything we needed. Staff members were very warm and courtious. It was nice to have parking available because I didn't see any parking options close by. The bad part was tht they charged €25 per day. A little expensive to me since I am paying €180 a night to stay. Breakfast was spot on and plentiful. It was a overall great experience.

Family

8/10

Excellent

25 Feb 2016

Kieran

Good Hotel Excellent location

Very good hotel in excellent location. Car Parking is expensive but otherwise no complaints

Partner

6/10

Pleasant

29 Jan 2016

Verified traveler

Hotel experience

Free basic internet access is very poor, paid for access is only slightly better. Unfortunately for me this a serious issue and I won't be making any plans to stay there again. One other annoyance is the use of very bright and non adjustable lighting in the room deploying very bright LED lighting in the bed side table lamps, so not very pleasing.

8/10

Excellent

24 Dec 2015

loraine

Good hotel close to all that's important

Visited family and stayed at the hotel because it had a good reputation and was close by.

10/10

Exceptional

16 Dec 2015

Michael

Excellent Value

If I could fault the Hotel I would but I can't. Just a short walk from the main railway station and a few steps away from the Christmas market. Friendly reception let us check in and go to our room even though we arrived early. Bar staff very friendly in the evening when we called in for quick drink. Restaurant staff friendly and even though breakfast was self service were always checking if everything was ok and did we need more tea, coffee, etc. Excellent choice for breakfast and definitely worth paying the little extra to have the breakfast. Will definitely stay again.

Partner

10/10

Exceptional

12 Nov 2015

bergthorsson

Excellent hotel

It was very nice - good service. Unfortunaly we left glasses in our room, when we left. - I e-mailed the hotel - the glasses where found and they will be pick up - before the end off this month

Partner

8/10

Excellent

27 Sep 2015

Verified traveler

It is a very good hotel. When I stayed before it was Crown Plaza, now changed to Mercure. The maintenance and staff members are excellent.

8/10

Excellent

21 Sep 2015

Sam

Can be noisy

I stayed for 3 weeks on business, throughout this time there were lots of very large families staying with children that let them have the run of the hotel, day and night. The staff where aware of the issue but can not do much to control them other than asking them. The staff had said would speak to them but this had not worked in the past, when they had been taking bar snacks, riding bicycles through the hotel and knocking on peoples doors. I would stay again but would bring a pair of earplugs!

8/10

Excellent

26 Aug 2015

angela

Good clean hotel close to town centre

Booked a twin room for 2 adults and 1 child (age 11)
Hotel is modern clean and ideally located in the centre of town.
Only problem we had was with the hotel staff who were dismissive and unhelpful in dealing with some very minor problems (lack of bedding/towels for 3 and broken charger). Additionally at breakfast very rude on checking when the hotel staff member pointed at my daugter and said loudly \"how old is she?\" When I said 11 she said that's ok! Daughter was embarrassed in crowded breakfast room.
Hotel parking expensive €24 overnight.
Overall the hotel was clean, modern and ideally located. Breakfast was also fresh and well presented. Just a shame that poor hotel staff marred this trip.

6/10

Pleasant

18 Aug 2015

Verified traveler

Go for the bar.

Pros: Nice, friendly reception. Quick check in. Great bartender (Jorg?) in the hotel bar. Air conditioning in the room. Cons: The hallways on our floor smelled really bad, like a mixture of stale smoke and sewer. Our room was huge but the bathroom was tiny. We did not hear any noise from other rooms, but the noise from the hallway was bothersome. (no unruly guests, just regular hallway traffic that seemed very loud in the room)

Partner

6/10

Pleasant

04 Jun 2015

Verified traveler

Last guests of Crown Plaza

The hotel was being sold in two days. Things seemed a little confused at times. Staff was pleasant but a little rattled. Forgot to send up bell hop for help with luggage, didn't deliver a message, etc,
Carpeting in bad shape, dirty and needs replacing.

Nice breakfast.

Partner

8/10

Excellent

18 May 2015

H

My stay in Wiesbaden

Stayed one night on Business. Massive room although on the first floor next to the lift even though I stated I would prefer a room away from the lift on a high floor. Breakfast was excellent - chef on station to cook your eggs - just perfect - well done.