Name: Kings Head Hotel
Address: 24 Market Place, Cirencester, GL7 2NR, GB

10/10

Exceptional

28 Jul 2026

peter

Fabulous hotel,excellent location

10/10

Exceptional

27 Jul 2026

Neil

Perfect hotel in the perfect location

8/10

Excellent

14 Jul 2026

Mark

Just a tad noisy in halls outside room and the lift was broken and no assistance offered to take bags upstairs

Partner

10/10

Exceptional

13 Jul 2026

David

An exceptionally lovely hotel in the heart of the equally lovely Cirencester. Excellent hotel, breakfast and staff! Highly recommend

Partner

10/10

Exceptional

05 Jul 2026

Carissa

Really enjoyed our stay. The room was very clean and bigger than we expected. The hotel restaurant and lobby is really nice. Gym and spa are under construction and will only improve the hotel once opened!

No parking on site but lots of safe, public car parks nearby with free overnight parking.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

BOB

Looking tired, lift not working, spa not open, no on site parking, otherwise all ok

Partner

8/10

Excellent

29 Jun 2026

Melinda

Centrally located hotel in town - near bus stop, and many shops. Bar/restaurant area is spacious and cosy. Rooms have adequate airconditioning/heating, coffee pod machine, and real mini milk bottles which is a lovely touch. Bathroom is renovated/clean, with quality amenities. Bed is comfortable- and staff friendly. Would highly recommend staying here!

Self

10/10

Exceptional

29 Jun 2026

Alexander

.

Family

8/10

Excellent

28 Jun 2026

Courtney

Rooms have clearly been refurbished along with the rest of the property. They’re finished to a good standard.
The doors/rooms could have slightly better noise insulation, as can hear the corridor quite clearly.
They’ve supposedly refurbished the spa and gym, even if it’s not clear on their website that it’s there. We didn’t end up using because of that.
Overall, nice place, would stay again.

Partner

10/10

Exceptional

24 Jun 2026

Rebecca

Quaint setting in a great location. Beautifully renovated! Delicious dining options!

Partner

8/10

Excellent

19 Jun 2026

Leigh

Clean. We did not have breakfast so cannot comment. Room was large. Bed was comfy, pillows were not. Aircon did not seem to work but we were able to leave door to outside partly open. Overall good place to stay and the CEO answered my issue with a service charge very promptly which was appreciated. Would recommend a stay here.

Partner

10/10

Exceptional

16 Jun 2026

Isabella

Beautifully redecorated and lots of attention to lovely details- highly recommended

Partner

10/10

Exceptional

12 Jun 2026

Patrick

The King's Head is a great base from which to explore the Cotswolds. On top of that the music slot on the Friday night we stayed was terrific, with local trio Parlor playing great versions of pop and soul classics.

Partner

8/10

Excellent

11 Jun 2026

Adewale

Room was clean. Great location but the floors are so old and creaky, not great for a light sleeper like myself

Partner

10/10

Exceptional

07 Jun 2026

Michelle

Stayed many times, beautiful hotel. Food amazing, comfortable bed, large rooms and bathroom. Very peaceful sleep. Cirencester is a fabulous town to visit. One of my favourites.

Partner

10/10

Exceptional

01 Jun 2026

Alison

Staff were very friendly and helpful. Room was spacious and the cookies weee delicious. Sunday lunch was very good and Margarita provided excellent service.
Breakfast was very good and the coffee excellent. Again staff at breakfast were friendly and professional. Would definitely stay again.

Partner

8/10

Excellent

01 Jun 2026

Emma

A nicely renovated older building in a central location with excellent access to town centre. We had a larger room which was nicely decorated. Loved the milk for my tea/coffee in the room, and the welcome cookies. Bed comfy and good towels. Would’ve appreciated a magnifying mirror for makeup, and an in room fridge. The restaurant/ bar was good, but seemed to have very restrictive hours, and service was not as attentive as it could’ve been. No room
service or phone in room either. A small hiccup with aircon was promptly dealt with. Breakfast was good.

Partner

10/10

Exceptional

28 May 2026

Lynne

All the staff were friendly, and the customer service was excellent. We stayed here for our daughter's wedding we all had a fantastic time. The wedding coordinator, Daisy, was excellent. The day ran smoothly and without issues, just what you need. It was the hottest day in May on record, and still, the staff worked tirelessly to make the day special.
The food was delicious.
Thank you to all the staff, brilliant.

Family

10/10

Exceptional

24 May 2026

Steven

Lovely staff, accommodation and location

Family

10/10

Exceptional

23 May 2026

Amlyne

Everything was beautiful but we could hear the ppl in the room above us at night. Consider the hotel is in a beautiful old building.

Partner

10/10

Exceptional

17 May 2026

Connor

Great hotel again, friendly and helful staff, clean room, breakfast was good

Friends_and_family Family

10/10

Exceptional

13 May 2026

Paul

Room and bathroom excellent
Evening meal and breakfast was excellent poached eggs are outstanding
Overall stay was very pleasant

10/10

Exceptional

11 May 2026

Grant

Beautiful old building in central Cirencester, tastefully decorated and with extremely well trained staff.
We ate breakfast and our evening meal there and both were excellent in the lovely brasserie.
The spa and gym were at the time closed for refurbishment, but it was only for one night so didn’t affect us.
We had a lovely room with a Cathedral view with lots of space and good sized en-suite.
Highly recommend-we’ll be back.

Partner

6/10

Pleasant

06 May 2026

Anna

Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on.

Partner

8/10

Excellent

05 May 2026

Alison

Great location, spacious room. Staff really helpful. Food was ok

Partner

8/10

Excellent

05 May 2026

Aeon

The Kings Head Hotel is very welcoming the staff were pleasant and the rooms very spacious and comfortable. I would definitely stay here again. The restaurant food was excellent.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Deborah

Room was more than large enough, bed was very comfy.
Breakfast was excellent.

Partner

10/10

Exceptional

29 Apr 2026

Sheryl L

Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!

Partner

10/10

Exceptional

26 Apr 2026

Keith

Great place. Lovely surroundings, lovely staff. Great attention to detail and a great breakfast

Friends_and_family Friends

4/10

Poor

05 Apr 2026

Matthew

Was expecting spa use

8/10

Excellent

04 Apr 2026

Gordon

Didn’t have breakfast there room was clean and amenities were good

Partner

10/10

Exceptional

02 Apr 2026

Kristina

Breakfast was very nice

Family_with_children

10/10

Exceptional

01 Apr 2026

Martine

A lovely Hotel, nice room, excellent breakfast, we would definitely stay here again

Friends

10/10

Exceptional

31 Mar 2026

Sam

Pretty perfect, not a dealbreaker but a mini fridge would have been a nice addition. Room was large, clean and characterful.

Partner

10/10

Exceptional

30 Mar 2026

Noel

Couldn’t fault anything about the hotel, bar & restaurant was excellent best hotel in town.

Partner

10/10

Exceptional

30 Mar 2026

Michael

Excellent place to stay for location and the staff.

Friends

6/10

Pleasant

29 Mar 2026

Betty

We were meant to have breakfast but there wasn’t a lot of options for my husband so we ate out instead. Some of the plugs sockets were coming out of the walls which worried me. We enjoyed our stay and the room was lovely. The fire alarm went off I don’t know if this was a test or what. If it was a test then I would pic a different day as people ste resting but if it wasn’t then I think maybe a phone call to rooms to make people aware. We would return and recommend the hotel but just a few things to mention

Partner

10/10

Exceptional

28 Mar 2026

Pamela Joy

Yes

10/10

Exceptional

24 Mar 2026

Lynne

A great hotel. Lovely large rooms - perfect location

Partner

10/10

Exceptional

23 Mar 2026

James

Superb!!!

Business

10/10

Exceptional

19 Mar 2026

Emre

Amazing staff! Comfortable rooms. Will come back again for sure

10/10

Exceptional

13 Mar 2026

Leigh

Centrally located, this hotel has modern updated rooms, and sits across from St. John’s church in Cirencester. No parking onsite, but there is long stay parking within a five minute walk, as well as a drop off zone directly in front of the hotel, to facilitate luggage deposit. Would definitely stay again.

Partner

10/10

Exceptional

12 Mar 2026

william

Wonderful room and facilities, great value and a lovely location. The attention to detail in the room to make your stay comfortable is above and beyond I’ve experienced at other hotels

Self

10/10

Exceptional

12 Mar 2026

Joyce

Great hotel. Lovely room with lots of little touches — and plus points for having decent sized mugs for tea instead of piddly little cups. The breakfast cooked to order was very good on all 3 days and the restaurant meal very good. Parking is a bit of a chore but manageable. Staff all very pleasant

Partner

10/10

Exceptional

05 Mar 2026

David

The recently refurbished (I understand) room was a generous size, and bed was enormous and comfortable. The view over the square was great, but this meant a few noise issues from passers by at kicking out time. The walk in shower was clean but lack of shelving for shower gel and shampoo seemed like an oversight.

Business

8/10

Excellent

28 Feb 2026

clare

We had a fabulous room, which was ready for us when we arrived at 1130. The bathroom was huge and I had a bath, as requested. Disappointingly, the bath plug was faulty and although staff promised to replace, it remained faulty so I was unable to have a bath which I had looked forward to. Breakfast staff still not listening to specific requests - the food is amazing but far too much of it, and I hate waste!

Partner

8/10

Excellent

27 Feb 2026

natalie

Location, room, staff

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Duncan and Weeraya

Lovely spotless clean room all the staff were amazing

Partner

10/10

Exceptional

23 Feb 2026

Dom

Staff, Restaurant and bar area.Only slight issue which i would not mark down is the bathroom door could do with a bit of paint and the deliveries waking us up at 05:30, which is out of your control.

Partner

8/10

Excellent

17 Feb 2026

Helen

Only lacking a 5 star as the lift was out of order from the start to the end of the visit, not a problem for us but room was up multiple flights of stairs so would have been an issue for older guests.

Partner

6/10

Pleasant

14 Feb 2026

Jay

Lift not working , no offer to take cases to the room up 3 flights of stairs
Given a standard room having paid for a deluxe room .
After an unnecessary conversation re what they call their rooms against Expedia , we were moved to the correct room

10/10

Exceptional

14 Feb 2026

Katie

Great room and lovely staff. Overall a very good stay

10/10

Exceptional

09 Feb 2026

Lynne

Lovely hotel in the centre of Cirencester, we were lucky to get an upgrade , room was very spacious and little welcome pack was appreciated

Friends_and_family Friends

8/10

Excellent

08 Feb 2026

Michelle

Spacious room
Food was nice
Clean

10/10

Exceptional

06 Feb 2026

Lara

Room was gorgeous, staff were fantastic, check in easy and breakfast delicious

Partner

10/10

Exceptional

04 Feb 2026

Amanda

Lovely hotel, excellent location.

Business

10/10

Exceptional

26 Jan 2026

ADRIAN

Great room! So comfortable and clean and very dog friendly for our special family member. We didn’t use the bar or the dining apart from breakfast which felt a little isolated although the staff who served us were busy and short staffed. The staff though were really great and very welcoming

Partner

10/10

Exceptional

18 Jan 2026

Peter

A beautiful room in a beautiful location. Check in was quick and easy. Staff were very friendly and accommodating.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Connor

Big room, friendly staff, clean, bar was nice

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Serena

Comfortable and cosy room, a welcome oasis from the weather outside. Perfect central location and a great view out onto the market square. Well equipped, and with a good hot shower. All the staff we encountered were super-friendly, and it was an all-round nice and welcoming place to stay for a winter break.

10/10

Exceptional

11 Jan 2026

Andrew

Everything was first class lovely place staff were great.

Partner

10/10

Exceptional

04 Jan 2026

Chloe

Lovely hotel, clean rooms and great staff

Partner

10/10

Exceptional

02 Jan 2026

Matthew

The hotel, bar and restaurant are stunning. Staff were friendly and rooms are generous with great amenities and nice touches. Thoroughly enjoyed our stay and wouldn’t hesitate to return.

10/10

Exceptional

20 Dec 2025

Karen

Great bar, restaurant and hotel rooms, friendly staff. Made our 60th birthday celebration perfect. Highly recommend

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Jonathan

Lovely room -quiet & spacious. Staff very friendly in the bar & restaurant.
Bathroom very cold in room 209 - suggest staying away from this lovely room in the winter!

Partner

10/10

Exceptional

15 Dec 2025

Sean

These were some of the best rooms we stayed in during our UK trip. Unfortunately the room conditioning was not working, but they were able to supply space heaters. Overall, a great experience!

Leisure Partner

6/10

Pleasant

12 Dec 2025

Alice

The welcome at reception was off, the woman wanted me to be faster at finding my details (there was no queue) and proceeded to stand up so she could look over the top of my phone screen. She did this 3 times. Just odd.
Our room was nice but the window did not close , so all night we were kept awake by a loud fan/extraction system on the restaurant roof directly next to our window. It wasn’t particularly windy outside but as the window didn’t close the blind banged against the window, I ended up pushing towels into the gap which reduced it a little. It also meant that side of the room was cold as there appeared to be no heating in the room.
I asked about the gym, I was told ‘we don’t have a gym’ there are literally signs around the hotel saying ‘gym and spa’ - I assume it was under maintenance but the staff member didn’t both to explain that. Overall not great.

2/10

Poor

08 Dec 2025

Mathias

A complete disaster from start to finish.
Upon arrival, I was told that they had no room for me, because \"You have accidentally booked for the following night\". When I produced the email confirmation that showed that not only HAD I booked for the correct night, but I had paid for the stay IN ADVANCE, the staff said \"you're in luck! you can have very last available room!\" As if I should be grateful that they had deigned to provide the service which I had paid for in advance, instead of APOLOGISING for THEIR mistake, which would have been the correct response.
When I asked where their car park was, I was told that they didn't have one, in direct contradiction to what they had told me BEFORE making the booking.
Then they asked for a credit card for incidentals, but refused to take Amex! What sort of hotel in a tourist town refuses to take Amex? I might point point that Amex seemed to be QUITE GOOD enough for them when taking the fee in advance.
When we finally got to the room, it was not the great suite advertised by Expedia, but a rubbish little room above a pub with very definite \"you can have very last available room!\" Vibes - not what I had paid for - and continual noise from the pub directly underneath.
Their WiFi password was a hint to \"DontUseExpediaBookDirectWithUs\". The only reason I STAYED with them is that they were suggested by Expedia, but I certainly won't do again. And if they don't like Expedia so much, why don't they just leave it?

Business Family

10/10

Exceptional

07 Dec 2025

Darren

Friendly & informative receptionist. Clean room. Lovely bar & restaurant in a fantastic location!

Partner

8/10

Excellent

04 Dec 2025

Colin

Hotel and Room were great, however the bar appeared to be under-staffed for what was a busy weekend (Advent Market, etc.) in Cirencester, consequently we waited quite a long time for food, even though we had booked some weeks before. The walk-ins could have been managed better with regards to having meals.

8/10

Excellent

29 Nov 2025

Lynne

Nice hotel for Cirencester as very central and great restaurant

6/10

Pleasant

25 Nov 2025

Dee

Room was spotless but very cold. Warm air heating which took nearly 6 hours to heat the room. Desk fragile and bits of it falling off. Good shower. Freshly cooked biscuits with tea and coffee

Partner

2/10

Poor

24 Nov 2025

Karin

Where do I start… stayed a couple of months ago and was lovely so booked again. This weekend 2 rooms were triple booked so walked in on someone, shower wouldn’t turn off iron tripped the electrics, lift don’t work, breakfast was a mess and no cutlery.. no juice, had to keep asking for things and a few more things.. not impressed and it was a lot of money to pay

Leisure Family

10/10

Exceptional

23 Nov 2025

Sara

Friendly, helpful staff, good food and beautiful room. I would definitely stay here again!

8/10

Excellent

18 Nov 2025

Timothy

Lovely comfy bed.
The shower is a strange configuration / wet room which leaves the floor soaked. Otherwise I would recommend the place highly

Leisure Partner

10/10

Exceptional

17 Nov 2025

Lindsey

Lovely old hotel. Loads of chata

10/10

Exceptional

13 Nov 2025

Martin

Lovely room

Partner

10/10

Exceptional

12 Nov 2025

Pamela Joy

My room was a superior one and very luxurious.

Leisure Self

10/10

Exceptional

10 Nov 2025

Marcel

Breakfast was very good but not excellent. Ive had better. The room toilet seat seam stained with something so was wary about sitting on it! But other than that the room was very nice but the pillows were so stiff!

Regarding the staff, there were amazing especially the front desk girls i think their names were Kim and Veronica.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Melissa

The size of the room was incredible!

Business Partner

6/10

Pleasant

07 Nov 2025

Xavier

Room and amenities were great, spacious room, well equipped, comfortable bed and everything you need in the bathroom and shower.
The staff were ok, polite and just friendly enough but don't go above and beyond to make your stay quite special.
On arrival we had to ask for the WiFi password, we were referred to a welcome letter that was meant to be on the room but there was nothing there. The following day there was a sporting event and nobody mentioned that access to and from the town would be limited. Small details that actually matter. Overall we had a pleasant stay.

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2025

Tom

Lovely environment.

Business_and_leisure

6/10

Pleasant

06 Nov 2025

David

Abandoned reception, no longer take Amex, tv not working.
Always something at this place.

6/10

Pleasant

05 Nov 2025

Gillian

Room cold, particularly the bathroom which only had heated towel rail on at limited time. Huge draft from single glazed sash window.
Breakfast very poor; undercooked and inedible on first day and overcooked and tasteless on second day.
Staff, as ever, were delightful and helpful.

Leisure Partner

8/10

Excellent

02 Nov 2025

David

Great location nice bar restaurant

Partner

10/10

Exceptional

27 Oct 2025

Adrian

Breakfast was excellent and service was perfect too. Rooms are lovely quiet and comfortable.

Partner

8/10

Excellent

27 Oct 2025

Xana

Perfect for one night

Lovely room, nice bathroom. The main lights were very dim in the room and the lamps didn’t work. The air con/heating was very helpful because the windows were single glazed. Very comfy beds. We didn’t choose to pay for extra breakfast but the buffet was fine for a quick bite. Although, some of the pastries were a little tough.

10/10

Exceptional

19 Oct 2025

Dawn

Really lovely hotel in a central location. Highly recommend

Partner

10/10

Exceptional

18 Oct 2025

Martina

Kim was very friendly and very helpful she was very good at her job and although the hotel was under renovation she made our stay very comfortable

Leisure Partner

10/10

Exceptional

14 Oct 2025

Simon

Liked the decor in the bar, modern rustic and very cosy. Nice spacious room and good shower. Friendly staff at breakfast.

Partner

10/10

Exceptional

13 Oct 2025

Mandy

Enormous comfy bed & and a good nights sleep. We will return!

Leisure Partner

10/10

Exceptional

11 Oct 2025

EM

Lovely hotel, newly refurbished, in the middle of town. Loved it

Partner

10/10

Exceptional

09 Oct 2025

Rose

Everything about hotel is excellent. Remodeled restaurant is beautiful and serves great food. The rooms are very roomy and comfortable. Great location in center of village. Loved it here.

Leisure Friends

6/10

Pleasant

06 Oct 2025

Thomas

We arrived a week after the hotel’s reopening and the renovated front entrance, sitting area, bar, and dining space were beautifully updated. Unfortunately, the rooms, hallways, and elevator were a sharp contrast and still in need of significant work. While we understand rooms in Europe tend to be smaller, most of the light switches didn’t work, the hallway carpets were mismatched, and years of wear and tear were evident.

The front desk staff could benefit from proper customer service training. They weren’t particularly welcoming and at times came across as rude, which set a poor first impression.

On a positive note, the food was tasty with a good range of menu options. However, the wait staff, though mostly friendly, seemed underprepared for the relaunch. They were unfamiliar with the iPads used for ordering, didn’t check in during dinner, and we had to repeatedly ask for water, even though the restaurant wasn’t busy.

The hotel has real charm, but Honeycomb Houses clearly has some work to do to bring the full experience up to the level of the renovated common spaces.

Leisure

6/10

Pleasant

05 Oct 2025

Deborah

When we arrived we was greeted by a lady that was not very helpful
We was told we could only have breakfast at 915 the next day however when we went in for breakfast hardly anyone there and we was asked for room number so that they could put the bill onto it which was fine however upon leaving a member of staff shouted at us can you pay before you leave as though we were doing a runner which was embarrassing and un professional.we said we are staying and it’s added to the room
No apologies or nothing
Needless to say I would not stay there again
Few of the staff were nice however most rude and ignorant it cost nothing to be polite

Partner

6/10

Pleasant

05 Oct 2025

Samantha

couldn’t reserve a table for an evening meal as a resident disappointing

Leisure Family

8/10

Excellent

03 Oct 2025

Royston

We did not use the spa , and had breakfast on 2 mornings and an evening meal on one night. The food and service were fine. The staff were attentive but not overly so.

Leisure Partner

8/10

Excellent

01 Oct 2025

Russell

Getting served at lunchtime was quite slow but the staff were lovely. The room was very clean and the bed very comfortable too.

Partner

10/10

Exceptional

25 Sep 2025

Joselito

Highly recommend the Kingshead due to the location and the quality of service they provide. The rooms are superb and spacious. The staff treat you like family and it is truly the best place to stay on the Cotswolds

Business

10/10

Exceptional

23 Sep 2025

Sean

Had a great one night stay on 19th September, the Hotel was not fully functional as it has been renovated, so the Bar and Restaurant were not open, however we had a great stay and will definitely return.

Leisure Partner