Extended Stay America Select Suites Springfield

6/10

Pleasant

13 Jun 2026

Brian

Just the basics, mostly construction crews staying here. Bathtub didn't look like it had been cleaned in awhile.

2/10

Poor

06 Jun 2026

Jean

You get what you pay for, so my bad, for going the cheap route. But I had to wipe feces off the toilet seat! The refrigerator interior was clean but the exterior was just horrible. The bed had pretty flimsy sheets on it but the 3 pillows were fine. The mattress was passable but the spring support was like sleeping on a pull sofa bed. If you stay, I would recommend the top floor as a precaution. I was on the second floor and was kept up by stomping feet on the floor above for the longest time. Finally, ask for a room as far away from the stair case or the elevator as possible. I was stuck in a room adjacent to the stairwell and had to listen to the slamming door too much for my liking. People talking in full voice in the hallways, I suppose is not on the hotel but people can be so inconsiderate. I will not subject myself to the same experience again at any price.

Friends

6/10

Pleasant

30 May 2026

geovany

Good

4/10

Poor

24 May 2026

ashley

I wouldn’t pay for what we did again for this hotel. The property is poorly maintained. While they have a kitchenette in the room, the utensils and pots and pans came at an additional cost. The bathroom was gross. We didn’t even take a shower because the floor of the tub was rusted. The toilet was rusted as well. There was no hand soap for either sink, bathroom and kitchen. The room was very loud, the ac unit sounded like a woodpecker was banging on it all night. We would not come back again.

Partner

8/10

Excellent

23 May 2026

Darrell

I needed a late check out and the staff told me that I could not be helped in that matter

Partner

10/10

Exceptional

20 May 2026

Brandon

.

2/10

Poor

14 May 2026

Rebecc

The room was not clean and staff was not as helpful or friendly as I would have expected.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Brandon

::::

Self

2/10

Poor

01 May 2026

JOSE

I paid too clean the room and they never cleaned the room

Friends

10/10

Exceptional

30 Apr 2026

Brandon

Great

Self

10/10

Exceptional

26 Apr 2026

Felisha

Front desk was every helpful being my first time staying here I lost a pair of shoes I left at the hotel I just purchased them so I was really upset they said they didn’t find them but the room was clean and up to date I did enjoy staying here it’s a huge hotel way different than what imagined!

Friends

8/10

Excellent

25 Apr 2026

Brandon

Yrd

Partner

10/10

Exceptional

25 Apr 2026

Brandon

Yrd

Partner

10/10

Exceptional

25 Apr 2026

Brandon

Yrd

Partner

10/10

Exceptional

25 Apr 2026

Brandon

Yrs

Self

10/10

Exceptional

25 Apr 2026

Brandon

Yed

Partner

10/10

Exceptional

25 Apr 2026

Brandon

Yes

Self

8/10

Excellent

23 Apr 2026

David

Television never turned on, which might have been a dead remote control battery, but regardless I had no time to fret over this because my stay was not extended, merely one night. A single bath bar was provided -- no shampoo/conditioner, but I pack my own so no big deal there either. No curtains, only blinds, and I struggle to fall asleep unless the room is fully darkened; I pack a toque to cover my eyes, so I got around that issue too. I had hoped to check in early (11:30 am) but was informed that the linens/housekeeper had called in sick so the desk clerks were pulling double duty and no rooms were ready then; understandable, but annoying anyway, as I was an 8-hour drive from home with a baseball game to go see at 1 pm and an exhausting trip already behind me -- it would have been stellar to offload at noon.

Self

2/10

Poor

14 Apr 2026

Amanda

First of all, both of their properties in Springfield Missouri are located on the same name street and I thought that I had booked at one and I guess I'd booked at the other and I had to do late check-in upon arrival there is a check-in phone located in their lobby for you to pick up for them to I guess contact the night attendant to check you in It took like 45 minutes for them to get an attendant to the front desk before I even knew that I was at the wrong location after dealing with that I went to the correct location and in their lobby they have the same thing a phone to call for late check-in their phone for late check-in did not work and by the time I finally figured out how to get a hold of someone through my cell phone and get their attendant to get to the front desk to check me in I waited probably upwards of the same amount of time about 45 minutes, by this point it was close to 3:00 in the morning. I finally get to my room and it smells horrible like stale cigarettes. Didn't even want to bother trying to be moved since it was just one night, So opened my window. On top of dealing with all of that, I had to go back down to my vehicle to grab a bag and had an encounter with an either very mentally disturbed individual having an episode, or possibly he was strung out on drugs. Nevertheless, he scared the daylights out of me, made me uncomfortable and then I get back in my room and the same man was outside right under the window I had to open. It was horrible!!

Self

2/10

Poor

13 Apr 2026

Cassandra

As soon as we checked into room,opened door and saw 2 roaches run across microwave,and the bed was infested with bedbugs.We showed guy running the front desk he saw and couldn't deny they weren't.We didn't stay instead left and found another hotel.I.still haven't been refunded.

8/10

Excellent

12 Apr 2026

Bryan

I only stayed one night. The property is a little tired, but the staff was nice and the room was clean. Plenty of food options within walking distance. I would stay here again.

Self

8/10

Excellent

12 Apr 2026

Robert

Gave me a not so soft bed to sleep on. Room very bare.

Self

2/10

Poor

15 Mar 2026

michael

The room was dirty we had to wear sandals the whole time we were there there were no lamps no hair dryer walls were dirty when we woke up the next day there was a baby roach crawling on the wall only two towels for four people no hand towels worse Hotel stay we've had and the hotel room smelled weird had like a chemical order in the air

Friends_and_family Family

2/10

Poor

14 Mar 2026

Sharmarke

There were insects every where and the room had smell.

Self

8/10

Excellent

26 Feb 2026

Ray

Friendly staff and a safe place to stay. Close to conveniences also without being in a busy area.

6/10

Pleasant

16 Feb 2026

Johnathon

For what you’re paying nightly its fine. It’s quiet for the most part. Has a cigarette smell to the place, if that’s a deal breaker then it’s not for you. I personally don’t smoke, but I don’t have the best sense of smell toward light stench. So remember base this off of price, it does the job and is safe.

Leisure Family

8/10

Excellent

03 Feb 2026

Arlo

Checkin was a little bit of a disaster, but the room I eventually got into was fine. Be sure and bring your own shampoo and conditioner as they only give you soap.

2/10

Poor

09 Jan 2026

Monette

Dirty

Business

10/10

Exceptional

30 Dec 2025

angela

The room was clean. They followed my request for a room near the elevator for my mother who has breathing issues. The clock in the room was not correct though and it it hadn't been for my son calling, we would have missed her appointment.

Business Family

2/10

Poor

06 Dec 2025

Ethan

Stains on sheets, hair everywhere, poop on towels

Business Self

2/10

Poor

25 Nov 2025

Kathryn

Very dirty room. The entire place reaked of weed and lots of loitering all around the property at all hours made it seem like a haven for drug addicts. It made me feel very unsafe. Fortunately I had a large service dog with me or I would not have stayed.

Business Pet

8/10

Excellent

18 Nov 2025

WILLIAM

Would stay again, no problems, up to expectations,

2/10

Poor

14 Nov 2025

Stephen

I pulled up and immediately said. NOPE. haha not staying here. sorry fam. it was a rough scene

Leisure Pet

6/10

Pleasant

05 Nov 2025

JEFFREY

Its really loud

Business

10/10

Exceptional

27 Oct 2025

Darrell

I stayed there a few times and they were home that I last had was the best room and the softest bed. I was very pleased.

Business_and_leisure Family

10/10

Exceptional

23 Oct 2025

Darrell

Loved it.

Business_and_leisure Partner

10/10

Exceptional

17 Oct 2025

Darrell

Wonderful!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Angela

The stay was great! It was nice and peaceful. The workers were very respectful and nice. Id definitely book again there.

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2025

Anthony

Staff is Awesome

Friends_and_family Family

6/10

Pleasant

08 Oct 2025

Benjamin

The hotel lobby area wreaked of smoked marijuana. There were always vagrants in the parking lot and police were always near the property. Very sketch and süs!

Self

10/10

Exceptional

06 Oct 2025

Brian

The room was nice and clean .we enjoyed ourself in luxury

Business_and_leisure

8/10

Excellent

05 Oct 2025

Skarleth

The room was clean.

2/10

Poor

17 Sep 2025

Jennifer

Shared the night with the roaches

Nothing positive to say except when I came to the front desk on night 1 of my 4 night stay she didn't try and argue or fight. She immediately said I will refund everything. The negatives, Roaches , dirty destroyed refrigerator, tiny rough looking bed with no comfort, 3 cigarette smelly pillows ( didn't use them) sticky floors and a dripping sink.
* I was in a hurry to get back to the hospital I didn't really even go in the room at check in, It wasn't till 10:30 pm that I returned. It really needs to be closed and re done, properly cleaned. Unfortunately i had a video not photos so i screen shotted some of my friends there were dozens.

Self

4/10

Poor

12 Sep 2025

Gale

all of the long term people were scetchy

Leisure Family

2/10

Poor

07 Sep 2025

Michael

They set the air conditioners so they only burn a certain amount of electricity before they turn off. I'm not one of those people that wants a freezer for a room, but I'd like it a little cooler than 75 when I'm sleeping. When I mentioned this to management and maintenance they lied and said the unit would overheat if they adjusted it rather than just being honest and saying the owner is a tight wad. Also, there is a homeless encampment 20 yards away from the picnic table.

Business Pet

10/10

Exceptional

06 Sep 2025

Kendra

The rooms look exactly like the pictures online. The staff were all amazing during our stay. I would highly recommend this hotel!

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Youa

Safe

Leisure Friends

2/10

Poor

30 Aug 2025

Sam

Very poor management.

2/10

Poor

24 Aug 2025

Terrell

The man at the front desk was disrespectful an didnt seem like he wanted to work

Leisure Pet

10/10

Exceptional

19 Aug 2025

Erika

Staff and Management are AMAZING

Family_with_children

10/10

Exceptional

09 Aug 2025

Erika

Awesome staff and management

4/10

Poor

07 Aug 2025

Phil

Bedding is old, refrigerator and furnitures are very old, no hair dryer.

Friends_and_family Friends

4/10

Poor

03 Aug 2025

Susan

At check in, the front desk clerk was missing for about 12 minutes, because she was walking her dog. There were very few amenities in the room..no hair dryer, tissues, hand towels, or coffee. The tub faucet dripped constantly. I couldn’t find an ice machine. There were at least 2 dogs barking continuously on the 4th floor, which I could also hear in my room. The front desk clerk was missing every time I passed by, including when I wanted to check out the next day.

Self

4/10

Poor

02 Aug 2025

Johnny

Room smelled like a wet dog and seen roaches crawling on counter

10/10

Exceptional

10 Jul 2025

Sue

All the staff are friendly and everyone was very courteous and patient with my dogs.

8/10

Excellent

07 Jul 2025

Kathryn

Clean. Good value.

10/10

Exceptional

04 Jul 2025

Joshua

Nice rooms with a kitchenette, good quiet area to stay in.

Leisure Friends

10/10

Exceptional

30 Jun 2025

Marshala

Fine

Business

2/10

Poor

27 Jun 2025

Melissa

Don’t stay here!!

I can’t believe this place. Dirty, smelly filthy old refrigerator. Slamming doors at 4 am kids running dogs barking!!

Self

10/10

Exceptional

27 Jun 2025

Denton

Nice

Business

2/10

Poor

10 Jun 2025

Noemi

When I arrived at the hotel there was no one to help me get into my room. The after hours service was unresponsive. I had no way of entering the building or speaking to an employee. Had to drive 2.5 more hours to my next hotel.

Friends_and_family Friends

2/10

Poor

31 May 2025

Verified traveler

Flithy

Flithy room! Absurd hotel rules!

Friends_and_family Family

4/10

Poor

24 May 2025

Kanoe

Smelled like animals and dryer ruined our clothes

Leisure Family

8/10

Excellent

18 May 2025

Jeffrey

No carpet so sound travels. You can hear footsteps above you and people talking in room next to you.

Leisure Family

2/10

Poor

15 May 2025

Verified traveler

There was nothing good about our interaction with this hotel. Employees should be professional and presentable at all times when dealing with customers. The standards of this hotel have fallen to sub par levels

Family

10/10

Exceptional

06 May 2025

Zoe

Saved my ass in a huge pinch, no deposit is awesome

6/10

Pleasant

03 May 2025

Carlos

Ok but very good for sleeping

It served its purpose; but bed was uncomfortable

Self

4/10

Poor

30 Apr 2025

Darin

Smelled Bad

It smelt like great-grandma's house that was smoked in, the bed was just on a frame, everything was super old.

Partner

4/10

Poor

28 Apr 2025

Spencer

Know what you’re getting yourself into

Know what you’re getting into. This place was what I would think a minimum security prison would look and feel like. Incredibly sterile. No warmth at all. If you’re looking for a cozy room, this isn’t it.

Business

10/10

Exceptional

28 Apr 2025

Sophia

This is the best extended stay I have ever stayed at hands down. Shana made sure that my stay was not only welcoming, but on a personal level gave me an experience for the extended period that i was at the hotel, an affordable and convenient option that was necessary. I can truly say the staff was always available when I needed anything regardless of the time day or night. The place is clean , affordable and I absolutely loved that it wasn’t full of a bunch of sketchy people therefore I felt confident about my child staying there with me as well. Never had any issues the 4 months I was living there. I highly recommend!

Leisure Family_with_children

10/10

Exceptional

08 Apr 2025

Najee

The walls thin so I heard bad kids playing loud running around but it was cool other than that.

Business Self

2/10

Poor

18 Mar 2025

shanna

Blood in sink and on towel. Dead bug on floor. Didn’t notice until morning when I went to take shower. Have photos

Leisure Self

10/10

Exceptional

12 Mar 2025

Brandon

It’s basic but clean and convenient. Andrea at the front desk is very nice

Business_and_leisure Self

6/10

Pleasant

23 Feb 2025

Nicole

Meh. It's a place to sleep. Clean enough. The beds are not bolted down. The water was on, Im asuming bc of the cold wather. The person on duty didnt seem to be in much hurry.


Not my thing. Maybe if I actually needed an aparment style stay for a month or something. But not for a night or two. Basically no hotel amenities, which is to be expected. It was cheap, clean, and a place to sleep for 4 hour before getting on the road. Not the best but ok for the budget.

2/10

Poor

23 Feb 2025

Ashley

The staff literally yelled at me when checking in. Horrible experience. Will not be coming back.

4/10

Poor

08 Feb 2025

Mahesh

Dint have lock for the bathroom.. no utensils in the kitchennette

Business Self

10/10

Exceptional

24 Jan 2025

Ephraim

Full kitchen

Leisure Family

10/10

Exceptional

24 Jan 2025

Ephraim

Was able to extend room without having to get out

Leisure Family

2/10

Poor

20 Jan 2025

Kelly

They marked me as a no show and didn’t refund my room and there was no place for me to stay because I showed up after midnight and there was no indication I had to check in before midnight.

10/10

Exceptional

02 Jan 2025

Haley

No one to check out with nor do they answer the phone when it says to call for assistance.

Business_and_leisure Family

10/10

Exceptional

01 Jan 2025

Bri

Check in was very easy, front desk was amazing.

Leisure Self

10/10

Exceptional

23 Dec 2024

Paul

Effective with no frills

For the price, this was an excellent no-frills stopover. It's right across the street from a grocery store and would also work well as a lean accommodation for a business trip.

Self

10/10

Exceptional

11 Dec 2024

Jose

Everything

Business

4/10

Poor

04 Oct 2024

Margaret

The kitchen sink was dripping and making noise all night. I could not get it tight enough to stop. People above me were moving furniture and banging around until 2 AM. No one at the front desk late or early. \"Blanket\" was more like a sheet than a blanket. I didn't like the hardwood floors and no carpet. The bed was comfortable. The tub had no grab bars. I had to leave a day early because of the noise.

Business Self

4/10

Poor

12 Sep 2024

Christina

Some of the staff were very rude and the room was not clean and didnt feel very safe

10/10

Exceptional

04 Sep 2024

Paul

The problem is no internet

Leisure Family_with_children

4/10

Poor

27 Jun 2024

Verified traveler

poor

i stayed for one night after long drive. no curtain, street lights came through the blinds at night time. no lamp next to the bed. i had to walk to the front door to turn the light off before i went to bed. tv remote was not working, i couldnt turn the subtitle on. i couldnt turn the a/c back on during overnight. it turned off on its own.

Self

8/10

Excellent

26 Jun 2024

Jamie

Great for a business stay

Super clean place, everything looked new! A little sparse, but then again for a business stay (I was in town to cater a wedding) it was fine! Very friendly staff as well - especially the young woman who helped us the morning of checkout.

Business

8/10

Excellent

01 Jun 2024

Terry

Nice people

Business Self

2/10

Poor

28 May 2024

Verified traveler

Tweaker village

If you love being waking up at all hours of the night, various animals making various noises and smells. If you like sleeping in the most uncomfortable bed you've ever experienced, meth heads everywhere, and alcoholics running up and down the stairs with cups full of alcohol and screaming down the hallways all hours of the night. Then this is the place for you!

Friends_and_family Family

8/10

Excellent

14 Apr 2024

Carol

The staff were very helpful when they were at the check-in desk, however, it seemed like the receptionist was having to do double duty for check ins and housekeeper. Also my key quit working before my check out time and I was trying to get rechecked in so was inconvenient. Otherwise enjoyed my stay.

10/10

Exceptional

13 Apr 2024

Richard

Fantastic value for the money.

Leisure Self

6/10

Pleasant

28 Mar 2024

Christina

Room smelled funny and gross, there was no toilet paper at all in the restroom. (Wish i realized that before sitting down) i left a small stuffed doll when i first checked out went right back in after a few mins. Stood at reception for 20 mins to get someone to come to the desk. I asked them to get it for me and somehow it had already disappeared and was told to call the next day and have someone check storage. Called the next day and no one would look took another week when i stopped in again and the person still says no. It was a gift for someone special that i couldnt just replace. I like that you cant get past the front desk with put a key though but wouldve felt better if the hinge lock on my room door wouldve worked.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Margaret

Everything was good

Partner

8/10

Excellent

22 Mar 2024

Brian

They were under staffed and didnt have clean rooms when we arrived. We had to wait to check in even though we booked weeks in advance. Stain on sheets. Overall, the staff was friendly once we got checked in. It wasnt too loud and was an ok option for the price.

Leisure Family

10/10

Exceptional

07 Mar 2024

Gennifer

The rooms were just the right size, and it smelled and was clean enjoyed my stay

Business_and_leisure Family

10/10

Exceptional

05 Mar 2024

Gennifer

Loved the privacy

2/10

Poor

31 Jul 2023

James

Did not stay there after finding the horrible neighborhood it is in. Was told 3 out of 4 nights would be refunded. Of course refund was not given and when asked about it, they say there is no record of any such conversation.

Business Self

4/10

Poor

24 May 2023

Renee

The property was old and is in need of updates.

Business Family

4/10

Poor

22 May 2023

Michael

You get what you pay for

We had to wait almost half an hour just to check in. The elevator smelled like cat pee. There is nobody at the front desk til 10 on sundays and they dont answer the phone til then either.