Name: Greenstay Hotel & Suites
Address: 222 N Ingram Mill Road, Springfield, 65082, US

10/10

Exceptional

03 Aug 2026

James

I loved the “green” initiative. Price and location were excellent and room and amenities great. One of the best deals I have found when traveling across the country.

10/10

Exceptional

03 Aug 2026

Miranda

Room was very clean
Front desk was super helpful
Called before our stay to get details on our pet and the lady was very helpful

10/10

Exceptional

03 Aug 2026

Sravanthi

Clean room and all services are good.

8/10

Excellent

02 Aug 2026

Jerolyn

Clean room, helpful staff, pool was nice.

10/10

Exceptional

01 Aug 2026

Daria

I
Love the availability to a printer

8/10

Excellent

01 Aug 2026

Kayla

The carpet could use a good vacuuming and the free washer a cleaning but other than that a good stay.

10/10

Exceptional

31 Jul 2026

Les

Yes

8/10

Excellent

31 Jul 2026

Sharon

The room was clean. The outside entry area could use a bit of power washing and parking lot needs a spot for smokers to put their cigarette butts. I’m not a smoker so I noticed that. But otherwise we had a pleasant stay.

6/10

Pleasant

26 Jul 2026

Linda

Television and refrigerator was unplugged water in the bottom of the refrigerator I had to clean it out, we had to move out the furniture just to plug in the tv. Breakfast on the first morning was fantastic, however, the second morning the breakfast was cold like they forgot to turn on the warmer to keep the food warm, it was so cold that we couldn’t even eat it. The front desk person on the night were checked in was fantastic, couldn’t ask for someone with better customer service. The front desk person in the mornings was very rude, handed in my key cards told her what room it was and got ok couldn’t even look up and give you a smile. She needs to learn better customer service instead of being so rude. The room was clean, pill that was mediocre. Loved being able to go out the door to my car instead of having to walk half a block thank you for that.

6/10

Pleasant

26 Jul 2026

Dan

Room was clean except behind furniture. I am handicapped and I found only one handicapped parking space. Air conditioning was rather loud in the room but cooled good. Air conditioning in lobby didn't seem to work. Bathroom stool was leaking from underneath the stool, probably a bad seal. Bathroom sink draining slow. Breakfast was good with large area and plenty of seating.

6/10

Pleasant

26 Jul 2026

Evelyn

Carpet and chair in the room had stains. Air wasn’t cold. No bottled water in the room. Towels were damp. Odd smell when entering the room.

10/10

Exceptional

25 Jul 2026

D

Great place to stay, and I would definitely stay there again..............................

10/10

Exceptional

25 Jul 2026

Sheri

It was wonderful

4/10

Poor

24 Jul 2026

ivan

The place is just old, fixtures and furnishings are old. Staff was good, but a lot of musty odor in the hallways. Probably won't stay there again.

10/10

Exceptional

22 Jul 2026

Randy

The property overall is quite nice. This week and last week were not very busy at this hotel, so it was quiet and convenient. The bed was not as good as my last visit, but overall it was clean and comfortable.

10/10

Exceptional

22 Jul 2026

Llaracel

The staff was very welcoming.

2/10

Poor

20 Jul 2026

Kaci

I would not recommend staying at Greenstay Hotel.

Our experience was awful from start to finish. The first room we were given was supposed to have two queen beds, but instead it had two full-size beds. On top of that, there was visible mold growing on the lampshades and even on the walls, which was completely unacceptable.

When we asked to switch rooms, the second room smelled so heavily of cigarette smoke that I could barely stand to be inside it for more than a few moments.

The third room was the one we ended up settling for, but it wasn’t much better. It had a Murphy bed, and I had to make the bed myself. When I pulled out the bedding, the sheets had what appeared to be urine stains on them. The bed itself was incredibly uncomfortable, and the overall cleanliness of the room was terrible.

This was, without a doubt, the worst hotel experience I’ve ever had. Between the mold, overwhelming smoke odor, dirty bedding, uncomfortable bed, and being given the wrong room type, I left extremely disappointed. I hope the hotel addresses these serious cleanliness and maintenance issues because no guest should have this kind of experience.

Family_with_children

10/10

Exceptional

19 Jul 2026

Barry

The property was very clean very well manicured the rooms are clean the continental breakfast was very nice staff was nice and polite would definitely stay there again

Family

10/10

Exceptional

19 Jul 2026

Amanda

Clean. Quiet. Compassionate

Partner

8/10

Excellent

17 Jul 2026

Joseph

Good value

Self

6/10

Pleasant

15 Jul 2026

William

We stayed for one night on our trip across country. Easy find near hwy, very friendly staff. Hit breakfast the next morning was good. From the moment we walked in though, the whole hotel smelled of mildew. Including our hotel room. I would say again in a pinch, but hopefully they clean the mildew.

Partner

6/10

Pleasant

14 Jul 2026

NANCY

The sheets were ok,
we were next to the swimming pool where there were lights on, we could not keep all the light out, the curtains and shades need attention.
There was not a fan in the bathroom and when you took a shower the mirror was heavily fogged.
Office personnel were very helpful.
It was hard to regulate the temperature.

Partner

8/10

Excellent

10 Jul 2026

Shannon

Nice hotel, right off of the highway!

Self

8/10

Excellent

10 Jul 2026

Abbie

We had a nice stay. The bathrooms could be cleaned better, when we arrived the bathroom smelt entirely of backed up sewage. Other than that, it was okay

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Jonathan

Very nice for the money, great value. Bed was a bit squishy but otherwise, was fine. Breakfast is sausage and gravy with scrambled eggs.

10/10

Exceptional

09 Jul 2026

Michael

very clean and spacious room, very comfortable bed. plenty of parking. 'very effecient and courteous desk clerk. When I was checking in there were several in front of me and several more arrived right after me. The clerk did not get razzeled and maintained her compusure. She apologized but had no reason to for the extra time it was taking to register me but again there were several groups arriving at the same time.
The cost for the room was very fair for the lodging.

Self

10/10

Exceptional

09 Jul 2026

Adreanne

The room seemed a bit humid when we got in there. The air was on but it just wasn’t pulling the moisture out of the air. This was our second stay there and I cant knock them down for the heat outside! When the “feels like” is above 100 all AC has a hard time keeping up! We enjoy the hotel, the staff are super friendly, and its a laid back atmosphere. Highly recommended and will stay here again!

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Nikki

There was a musty smell.

Self

10/10

Exceptional

07 Jul 2026

Kenneth

A/C was having some issues in the room. It was very humid.

Family_with_children

8/10

Excellent

07 Jul 2026

Clarissa

The hotel stay was perfect

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

David

Nice value, very friendly staff.

Self

10/10

Exceptional

06 Jul 2026

Clarissa

The staff was great the hotel was very clean

Partner

6/10

Pleasant

06 Jul 2026

Thomas

The staff was very nice and helpful, parking was okay not very handycap friendly.
The room was musty smelling, looked like mold on the ceiling, door lock was slow acting mattress was lumpy and worn out, More then half the electrical outlets were so worn out it was hard to charge phone or use c-pap machine.
The rooms are in dire need of repair and upgrade.

Partner

6/10

Pleasant

06 Jul 2026

SWARUP

Room has old smell, AC was not switched on and it took 3-4 Hrs for room to cool. Nice breakfast. Staff is good.

Family

10/10

Exceptional

06 Jul 2026

Jorden

Very nice for the price

Partner

10/10

Exceptional

06 Jul 2026

Michael

Have stayed multiple times it has always been clean and quiet. The pool is clean and well kept.

Family

10/10

Exceptional

06 Jul 2026

Clarissa

My stay at the hotel was perfect the gas service was excellent the housekeeping was excellent and the hotel was very clean

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Corliss

Great price, great breakfast, great beds!

Friends_and_family Family

8/10

Excellent

05 Jul 2026

steven

No issues.

Self

10/10

Exceptional

03 Jul 2026

Joshua

Nice pool and good breakfast.. all was good. Would stay again

4/10

Poor

01 Jul 2026

henry

Room smelled
Tv dis not work
Don’t believe the reviews

Self

10/10

Exceptional

01 Jul 2026

Scott

Clean room

Partner

4/10

Poor

30 Jun 2026

Nate

Our room was not super clean and you could tell if had been quickly put together. The hotel smelled fine but the room smelled bad. Very musty and stale. The fitness room had 2 treadmills. One was out of order and the working one had the panel ripped off. The only other option was an elliptical that I didn’t try.

Partner

8/10

Excellent

29 Jun 2026

Kenneth

Main door the room was in need of maintenance. It was not closing properly.

Family_with_children

10/10

Exceptional

28 Jun 2026

Anmol

Very helpful staff.

Self

8/10

Excellent

28 Jun 2026

Kenneth

Well it was quiet wasn't screaming hollering people down the hallway people wasn't slamming doors it was a decent place clean well-spectful people and employees the food breakfast was pretty decent the showers are decent the bedrooms were decent I would go back

8/10

Excellent

28 Jun 2026

Amanda

Had a great experience at the hotel. Great for location and price. Went with several families and a complaint was the rooms wasn't staying very cool.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Kathleen

This is an older Hampton Inn that has been renovated. It is a great budget option. Rooms were clean and comfortable. I appreciated that they skipped the super heavy duvet on the bed, as it is summer and those are too hot, even if you crank the AC all the way down.
If you are looking for a budget option in Springfield, this is a good choice. Rooms are clean and quiet.

Partner

10/10

Exceptional

27 Jun 2026

Kelsey

Clean and quiet!

Family_with_children

10/10

Exceptional

27 Jun 2026

Lori

Very clean,cozy place.very very nice

Self

4/10

Poor

27 Jun 2026

Walter

The rooms were damp and smelled moldy. They offered others rooms, but they were not much better. Person in our party who has mold allergies had to leave and go to another hotel. One of the beds in our room was way too soft to sleep on. We have stay at the his hotel for many years, the quality has gone down. We will find another hotel in Springfield to stay at in the future.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Angela

Good place to stay

Partner

10/10

Exceptional

26 Jun 2026

Kay

Very clean and safe. The staff are friendly and helpful.

Family

4/10

Poor

23 Jun 2026

Nikki

The property is so old it smells old. The rooms look like something from 1979. The carpet had what looks like blood stains, the beds are horrible! Spend a bit more to get some rest. It proves you get what you part for. Live and learn!

Partner

10/10

Exceptional

22 Jun 2026

Sandra

Nice room and beds were comfortable. The staff was absolutely outstanding!

4/10

Poor

21 Jun 2026

Michelle

I originally booked a 3 night stay; however, I stayed one night and changed hotels. The air conditioning did not cool the room and I was hot and couldn’t sleep. I called the front desk at 2:00am and complained and was told to adjust the air using the wall thermostat and when I told the clerk there wasn’t a wall thermostat she paused then said ooohh you’re in that room. They KNEW the air conditioning had issues and put a guest in the room. Unacceptable. Additionally, the bed was hard and the most uncomfortable hotel bed I’ve ever slept in. The room was older and run down and in need of updating.

When I checked out the next day the staff didn’t want to provide me with a receipt because I had paid through a third party. I told the clerk I’ve always used a third party for reservations and had never been told I couldn’t have a receipt upon check out. The clerk had to get permission from the manager to give me a receipt. They had to contact Expedian to confirm a refund for the nights I did not stay.

The whole experience was ridiculous and unprofessional and I would not recommend this hotel. I recommend paying the slightly higher price and staying elsewhere.

I have it a 2 star rating because after much discussion I finally got my receipt and the refund cleared up. Again, spend a little more and stay elsewhere. You will be happier in the long run.

Self

10/10

Exceptional

21 Jun 2026

Stephen

It's older

6/10

Pleasant

21 Jun 2026

GLEN

Probably will look at different options in the future

Partner

10/10

Exceptional

20 Jun 2026

Brent

Clean room. Good location.

Self

8/10

Excellent

20 Jun 2026

samantha

The room felt very damp and humid. The morning we were checking out, we went to fluff the covers on the bed and found a dirty bandaid in the bed-GROSS. We left the room wondering if our sheets were even changed.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Prasanna

Right of the highway and convenient

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Joshua

Clean room and good breakfast. The price was a good value. Would stay again

Partner

6/10

Pleasant

17 Jun 2026

Judy

Cleaning could be better. Headboard had a layer of dust on the top. Breakfast items were not kept replenished. Even ran out of coffee. Nothing was refilled until reported to front desk.

Partner

10/10

Exceptional

16 Jun 2026

Kenny

I would definitely stay again

Business Family

10/10

Exceptional

15 Jun 2026

Peter

Nice clean place, friendly staff

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Lee

Could use a refresh. Breakfast good. Staff very nice.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Richard

The staff was wonderful. I am an amputee and needed an accessible room. They made sure that I had a room close to the main foyer that had everything I needed.

The room was very clean.

Check in and check out process was very pleasant and prompt. I will definitely stay here again.

Self

4/10

Poor

14 Jun 2026

Steve

The person at the front desk was nice, the rooms clean but the place is a dump. The breakfast was horrible, soggy eggs, greasy sausages and tasteless coffee.

Family

10/10

Exceptional

13 Jun 2026

John

Great place to stay. No issues. Great breakfast.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Marilyn

Needs to be bulldozed! If it hadn’t been so late I would’ve left to find something else.

Self

10/10

Exceptional

11 Jun 2026

Shelley

Place was Amazing!

Family_with_children

10/10

Exceptional

11 Jun 2026

Shelly

Room was very clean parking was great really great access to get to our room staff was friendly

Family

8/10

Excellent

10 Jun 2026

Colton

Rooms are clean. Room door took some finagling to get shut but it locked so that’s what mattered. Property is well maintained. I’ve stayed 4 nights now. It’s easy access and close to my job site I’m on. I would stay here again.

Self

8/10

Excellent

09 Jun 2026

Maggie

It as fine

Partner

10/10

Exceptional

08 Jun 2026

melinda

We always stay here on the way to AL. Great spot!

Self

10/10

Exceptional

08 Jun 2026

Hui

I like the quiet location and clean facility.

Family_with_children

10/10

Exceptional

08 Jun 2026

Tonya

Hotel was great for the price.

Family_with_children

8/10

Excellent

07 Jun 2026

Cheryl

There are issues with the external door locks that caused one exterior door not to work at all and another one to work some of the time.

Pet

4/10

Poor

07 Jun 2026

Janice

4 dead cockroaches by the back door/ microwave and refrigerator on extension cord-enough said

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Melinda

Parking was easy, pool area and water was perfect, check in and out was easy, rooms were good size, breakfast was good, ac in room worked great, shower was clean and felt good. My sons ball team staid at more expensive hotels like the bass pro and other high dollar ones. They had so many complaints about those others that charge 3x the amount. Will definitely stay here next time we come to Springfield.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Don

The hotel was close to the highway. Probably not in Springfield’s finest neighborhood. Overall the hotel just felt ‘stuffy’. Not much air flow. Breakfast was ok. Got back to the hotel for the evening & TV did not connect to the HDMI - called the desk & was told she could send someone up the next day. Ended up working on every cable myself to get a connection. It was ‘okay’ for a one night stay. Would probably look at other hotels next time we come through.

Partner

8/10

Excellent

06 Jun 2026

Steve

Not bad. Decent breakfast

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Sara

I used to stay at this hotel a lot and 2016 and it pretty much looks the same as it did then it could really use a facelift that being said though the rooms are immaculately clean. I messed up my booking through Expedia and the clerk at the front desk was so wonderful with helping me get it fixed. Expedia totally failed me, but the clerk at Green Stay literally saved my day and allowed me to go ahead and check in. I was very very impressed with the treatment I was given at check-in.

Self

8/10

Excellent

02 Jun 2026

Christopher

Very nice the only thing is there was a mildew smell and stains in the tub otherwise it was great and the pool looked nice

Family

6/10

Pleasant

01 Jun 2026

Randall

Old Hampton that looks like it hasn’t been remolded in years. The staff were friendly and we were allowed our dog. The bed was old and very little was touched since it was a Hampton. For the price it was ok. If you are looking for a remodel, it hasn’t happened yet.

Pet

10/10

Exceptional

31 May 2026

Rebbeca

Beautiful, quiet, friendly staff

Family

10/10

Exceptional

28 May 2026

Kevin

I did NOT get to stay at this hotel. Had to cancel my trip

10/10

Exceptional

28 May 2026

Tyler

Very clean, comfortable room

Self

10/10

Exceptional

26 May 2026

michal

everything like it supposed to be. clean silent and well maintained. price ok

Self

10/10

Exceptional

25 May 2026

Louis

Staff very helpful.

Partner

10/10

Exceptional

24 May 2026

Michael

Parking was good,plenty of lighting

Self

8/10

Excellent

23 May 2026

Daneth

Pool was clean and the gym was well maintained. The ac in my room wasn't up to par but overall a good stay

Friends

10/10

Exceptional

21 May 2026

SRI LEKHYA

Good stay

Friends

8/10

Excellent

20 May 2026

Jill

Clean room and convenient location to the highway.

Family_with_children

6/10

Pleasant

20 May 2026

Justin

I only really had an issue with the A/C unit making clanging noises when it turned on. If they fixed that the room would have been great. It was just one night and I didn't get much sleep.

Self

10/10

Exceptional

19 May 2026

Clark

This hotel is always clean. Never disappoints. Staff is always friendly and welcoming. Always liked this place.

Self

8/10

Excellent

19 May 2026

Donald

If you want to watch CBS on the TV you’re out of luck. Breakfast was not up to snuff. It’s priced right but nothing fancy.