Name: Best Western Route 66 Rail Haven
Address: 203 S Glenstone Avenue, Springfield, 65802, US

6/10

Pleasant

05 Aug 2026

CAROLYN

The shower water temperature was difficult to adjust: hot was too hot, but very slight adjustment with cold went to very cold. Couldn’t get a happy medium temp.

10/10

Exceptional

04 Aug 2026

Rosemary

The staff was very helpful despite our late arrival. One tv wasn't connecting to cable, but they tried their best to help and we honestly didn't really need it. But they assured they'd have maintenance resolve it before the next guest. We also enjoyed a quick swim in the lovely pool before checkout.
We loved the retro vibe for our Route 66 trip!

8/10

Excellent

04 Aug 2026

Jean-Phillipe et Pauline

C'est un motel donc il faut s attendre a des standards plus bas qu'un hôtel
La piscine est belle et propre
La chambre est un peu vieillote avec une odeur forte de détergent... je dirais bien pour une nuit de passage ...
Petit déjeuner dans une pièce toute petite avec trop de monde, on a passé notre tour !
Insonorisation bof... On a entendu nos voisins jusqu'à tard.
Cela reste une belle étape pour une nuit sur la route 66

10/10

Exceptional

03 Aug 2026

Robert

Clean room with decent beds and quiet. Desk staff were very helpful and informative about the property and its history. Great location for Route 66 travelers. Restaurant within easy walk if a larger breakfast is what you want. Safe place along the highway.

8/10

Excellent

03 Aug 2026

Kriste

This is an amazing property with such a great Route 66 history. They have done a great job maintaining it. I was sad that there is no hot tub on property, but the pool is well-maintained. Breakfast was just okay, but you can't beat the vibe!

10/10

Exceptional

03 Aug 2026

Guillermo andres reyes

Altamente recomendable

4/10

Poor

28 Jul 2026

Julie

We chose this hotel based on the \"excellent\" reviews. Our stay did not fall into that category. We checked in around 9:40 pm and were sent to a normal, double room. Opened the door, beds were unmade and had clearly been slept in. Trash overflowing and musty smell. Loaded everything back up and drove back to the office. Front desk apologized and gave us a new room. It was cleaned and not musty. Then we used the sink. It was a pedestal sink propped on three pieces of wooden board. While using it, the water just drained to the floor, so now we have a small lake on the floor. At this point, it's late and we are not going to load up again for another sub-par room, so we sopped up the lake with one of the 3 towels and used the sink as little as possible. I'm not sure how you clean rooms and not realize the sink drains all over the floor, but it was pretty gross.

10/10

Exceptional

26 Jul 2026

gertrude

Everything was very nice

8/10

Excellent

25 Jul 2026

Colleen

Iconic hotel which was very good with a few minor hiccups. We were traveling with 2 teenagers (girl & boy) who needed separate beds when we found this \"family\" room!
It has a king-size bed plus a bunk-bed! The hotel room was very clean.
Front-desk staff was very patient & helpful. Parking is in front of your room.
Internet was a little slow for our room (422) and the TV in the main room was TINY. Also, I feel like it would be helpful to have a TV with a sleep timer! Property was clean and the breakfast was good although the breakfast area is small. They replenished the food items until the actual closing of the breakfast serving time which most places just let it run out 30 minutes prior to closing. 4.8 (out of 5 stars) in my opinion.

10/10

Exceptional

24 Jul 2026

George

We were lucky in getting the Elvis room. We enjoyed the room. The Cadillac couch was awesome. Jacuzzi tub was great. A/C was great. Very quiet right on Route 66. Breakfast good. Bed was great. Might be aware the Elvis picture has blue neon light that is bright that has no switch to turn it off. We enjoyed the whole place! Would stay here again.

8/10

Excellent

24 Jul 2026

Debbie

If you’re looking for a genuine Route 66 place to stay it’s great. Lots of old memorabilia and fun to look around the area. No counter space or drawers, very 2 star rooms but I enjoyed our stay,

2/10

Poor

22 Jul 2026

Nick

needed to cancel stay because of work and i could not reach anyone to do so . I was charged for the stay. not very happy to say the least. wont use expedia again.

8/10

Excellent

21 Jul 2026

Barbara

The front desk lady was ok. She answered the questions about the amenities. Didn't offer them like the other front desk lady did.
The room was extra hot. 78°. Took awhile to cool down.
The toilet was wet. Unsure if it was urine or cleaner but it was wet.
The beds are small. They are full size, not queens.
Stay for the nostalgia only.

Partner

10/10

Exceptional

21 Jul 2026

Jennifer

the motel was clean. the people friendly. the room was already cooled. the bed was soft, not my fav but nice and clean. we enjoyed our peaceful sleep. breakfast was a surprise. lots of food and coffee. plenty of options. i would recommend to any traveler.

Partner

6/10

Pleasant

19 Jul 2026

Katy

The bed was very uncomfortable and the breakfast area was small.

8/10

Excellent

19 Jul 2026

Tiffany

Unique place to stay, close to all the Route 66 historic places! The birthplace sign at night was beautiful!

Family_with_children

8/10

Excellent

18 Jul 2026

Mary

Very clean and so nostalgic! We loved it but having carpet is a thing of the past we should all do without.

Partner

10/10

Exceptional

18 Jul 2026

Tera

We prefer to stay here each time we come to town. It’s quiet and feels like you’ve stepped into a 50’s movie. There are always cool cars parked here to look at and with the singing road and Route 66 gate right next to it the place feels nostalgic

Family_with_children

10/10

Exceptional

17 Jul 2026

Lindsay

We did not eat the breakfast we are not breakfast people but I am sure it was nice. The parking was not bad and the pool was alright needed a good cleaning but we were happy it was there as hot as it was. The staff were all amazing very courteous and helpful.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Robert

Very good would stay again

10/10

Exceptional

14 Jul 2026

Jeffrey

My wife and I stayed on a route 66 trip. We really enjoyed our room. It was very clean and fresh. Gave you a feel of the time when route 66 was a major road. We enjoyed the pool. The staff was helpful and brought us tools out to the pool for us.

10/10

Exceptional

14 Jul 2026

jose

Was good

Family_with_children

10/10

Exceptional

13 Jul 2026

Kathy

Staff friendly and room clean

10/10

Exceptional

12 Jul 2026

Kelly

Great little roadside motel with history! Super helpful staff & a good room.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Allison

Nostalgia everywhere! Super fun stay loved the neon and all the cars. Beds are meh but everything was clean and comfy

Partner

8/10

Excellent

07 Jul 2026

Rene

Very charming old motel. Rooms have ben upgraded and beds were comfortable. Breakfast area was very crowded but cute.

Partner

10/10

Exceptional

05 Jul 2026

Jim

The staff and decor were awesome and it was a good choice for the money spent.

Partner

10/10

Exceptional

04 Jul 2026

Paul

I just loved it. I loved the vibe and it felt safe and cozy.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Shane

We have stayed here 5 times over the last 37 years. Always well maintained, clean and nice rooms. Always a great stay.

Partner

8/10

Excellent

04 Jul 2026

Megan

Older property but with everything you need, friendly staff, tasty breakfast.

Family

10/10

Exceptional

30 Jun 2026

Todd

Next time I'm staying in 409 Elvis stayed there

Friends

4/10

Poor

25 Jun 2026

Ryan

Small clumpy pillows that were due to be replaced and the room was damp with a mildew smell. There was an ozone machine in the middle of the room when I went in which was producing an obnoxious amount of strong ozone. The window was screwed shut so I couldn’t even open it.
Water damage was visible in the bathroom on the trim and door that wasn’t ever felt with appropriately.
Otherwise property was quiet and had breakfast included so that was nice.

Self

8/10

Excellent

24 Jun 2026

Cecil

Nice old school hotel. Really loved experience except they didn't have laundry facilities

Partner

8/10

Excellent

18 Jun 2026

Jefferson Francis, Sherry

The staff was helpful and the history of the property was intriguing.

Family

10/10

Exceptional

18 Jun 2026

Michelle

Location was amazing. Breakfast had alot of variety. Thx for a wonderful time.

Family

10/10

Exceptional

18 Jun 2026

Angela

Great place to stay on Route 66. Good selection for breakfast.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Marion

Nice hotel

Partner

10/10

Exceptional

16 Jun 2026

George

The place was very nice and the staff was friendly. The location was perfect for us.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Christine

This little roadside hotel is my favorite! I travel to Springfield 2-3 times per year and always stay here.

Self

10/10

Exceptional

15 Jun 2026

Martha

Liked parking in front of room

Partner

10/10

Exceptional

15 Jun 2026

Katherine

yes

Family

8/10

Excellent

12 Jun 2026

James

The staff were great, the rooms were clean

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

CHRISTOPHER

Very clean room. Bed was mediocre for comfort.

Pet

8/10

Excellent

10 Jun 2026

David

Was great for a Rt 66 motel except breakfast looked nasty, did not try it.

10/10

Exceptional

10 Jun 2026

Audrey

We had a great experience—the staff was friendly, and the beds were incredibly comfortable. One of the highlights for me was the daily continental breakfast, which isn’t an amenity you find at many motels. We would not mind booking another stay if ever in Springfield Missouri in the future.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Marla

Was good overall

Friends

10/10

Exceptional

09 Jun 2026

Tonya

Cute and clean.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Chris A

I enjoyed the quiet as well as the Route 66 theme.

Partner

8/10

Excellent

08 Jun 2026

Robert

The property was old but well maintained. Staff was very friendly the manager, Tracy, was very helpful.

Friends

10/10

Exceptional

05 Jun 2026

Darlene

Good place. Nice staff. Great breakfast. Thanks!

10/10

Exceptional

05 Jun 2026

debbie

I love this place. My husband and I try to stay here when ever traveling from Tennessee to Kansas. It is cute, we'll maintained, friendly. Will stay again

Partner

10/10

Exceptional

04 Jun 2026

Brian

This hotel is packed with Rt. 66 history! It’s dated but they have updated the rooms and the pool and outdoor areas are very nice. Unfortunately we arrived late at night, so we couldn’t take advantage of the pool. (Opens at 10 am, checkout is 11 am)

Family_with_children

10/10

Exceptional

02 Jun 2026

kohn

The Location was easily accessed, the late night staff were very accomodating. The history and decor were what truly made it a unique place to stay. Best Western banked on the relationship to one of America's most beloved highways and the history of travelers like The King who stayed there. I loved this place and will return with my family if we can ever plan the Route 66 road trip!!!

Self

8/10

Excellent

01 Jun 2026

Beth

Lovely retro motel. Office staff was wonderful, friendly & helpful. Lovely rooms. Close to Route 66.

Family_with_children

4/10

Poor

31 May 2026

Alissia

We stayed in a pet friendly room. The rooms flooring was bubbling, the walks were soooo dirty, the room was dirty and smelled. My little dog didn’t even want to walk on the floor she sat on the foot of the bed and wouldn’t move.
DO NOT RECOMMEND- thumbs down!!!
I paid nearly $200 total for 1 night/ $60 in pet fees for a room that looked to have never been cleaned or painted in the last 10 years.

Pet

10/10

Exceptional

30 May 2026

Keith

My second stay here
Perfect if traveling 66

Family

10/10

Exceptional

28 May 2026

David

Old timey motor hotel on RT 66 very comfortable excellent beds. Parking outside your room door is great. Single story so no stairs. There is a great family restaurant within the block.

Self

10/10

Exceptional

25 May 2026

Nusreta

Room nice and clean little hard to found parking at late naight 10pm food good stuff very nice and helpful will come back definitely again

Partner

4/10

Poor

25 May 2026

Kristi

Terrible place.

The staff were friendly and nice, but the first room we were given smelled terribly moldy, and the second one (which we kept) smelled bad. At least where we were, the property is very old. The shower was hard to adjust so that it wasn't just burning hot, the bed and pillows were soft and lumpy, the breakfast was bad ... my husband had hot chocolate from the coffee machine and said it tasted like the machine needed to be cleaned. I couldn't believe how bad it was considering how much we paid (and since we bought the room through Expedia, the staff was unable to give any kind of refund).

8/10

Excellent

25 May 2026

Kenneth

Road noise was a bit loud, but could not hear anything from other rooms.

Friends_and_family Family

8/10

Excellent

23 May 2026

mariah

The room was fine and quiet the walls and stuff like that were dirty. Also the toilet wouldn’t stop running

Friends_and_family Family

10/10

Exceptional

21 May 2026

Sherry

Decor grounds and convenience

Partner

8/10

Excellent

21 May 2026

Debra

We enjoyed our stay on route to Eureka Springs.

Partner

10/10

Exceptional

19 May 2026

mary

Our stay was surprisingly nice
Check in was a breeze and the room was clean and a comfortable size. We had an odor issue and the staff promptly moved us to another room. Historic and fun for our stop in Springfield
Only wish we could have stayed longer.

Partner

2/10

Poor

18 May 2026

Terry L

I was blind sided by a completely different price when I checked out that was different then what I was told it would be here on expedia. The buildings are old and smell like mold and not well kept.

Self

10/10

Exceptional

16 May 2026

Linda

Breakfast options were adequate and fresh, parking was easy if your vehicle is not extra long. We stayed in Elvis’s room - quite charming! Staff is wonderful and property is better than expected for its age. If you are looking to experience Old Route 66 the Rail Haven is perfect.

6/10

Pleasant

15 May 2026

Sharon

No breakfast left when we went in. Parking was great. Room definitely dated. Paint chipping in bathroom. A cockroach was in our bathroom that we killed. Thought they would've offrred a discount on stay, since i mentioned it.

Partner

10/10

Exceptional

11 May 2026

Catherine

Staff was very friendly. We appreciated the office being open 24/7. We didn’t partake in the breakfast as we had local friends we met for breakfast and toured the city. But it did look very good.

Partner

2/10

Poor

11 May 2026

Natalie

The room smelled musty, the bed was hard, the shower was blazing hot or cold. Couldn’t regulate temp
In shower. Had 2 knobs for tub, 2 for shower. You had to hand regulate them

10/10

Exceptional

08 May 2026

Thad

This is an older property but that is the point. They do a great job of presenting their long history in a very interesting way, particularly for those of us that love history!

Partner

10/10

Exceptional

07 May 2026

John

Yes

10/10

Exceptional

19 Apr 2026

Sherri

It was great to stay in a hotel on Rt. 66 while traveling the MotherRoad. This was my second choice, but honestly, should have been my first. There are old cars from yesteryear out front, and the lobby takes you back to a soda shop. Check in was super easy and quick. I wasn't expecting much, but was pleasantly surprised. We only needed for one night, so I wasn't looking for much. Our room had a desk area, king bed, fridge, microwave. There was a lack for storage. I utilized the tip of the fridge for bathroom storage since it was right outside the door. There was only a pedestal sink in the bathroom with no additional storage. Standard ooks on the back of the door, but that was it. Could have helped to have a shelf above the sink. And the bathroom fan co.es on automatically when the bathroom light is on. Can be annoying. But those are petty things. Like I said, we were there for 1 night. These are single level units in a row with your private entry, and parking right outside your door. You will not have anyone above or below you. And we did not hear our neighbors. Breakfast was fine. Standard. Small area so they have to go boxes to take back to your room if you would like. Outdoor tables if weather permits. Staff super friendly. Would most definitely return if in the area. It's really adorable

Partner

10/10

Exceptional

19 Apr 2026

Julie

Clean rooms, be careful when booking using hotels.com as we were assigned accessible rooms

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Steven

Very nice motel. Have stayed at this motel two years in a row for camping show. Close to restaurants and nice parking. Very clean motel. Will stay again.

Self

10/10

Exceptional

17 Apr 2026

Mary

On old 66 historic and still very nice

Partner

10/10

Exceptional

14 Apr 2026

Matthew

Quiet. Cool history on route 66

6/10

Pleasant

13 Apr 2026

Dallas

Hotel itself was nice. Clean and cozy. Problem arose when people could not control their children running back and forth through the parking lot at 9pm each night. One night they were running between building screaming he's got a gun. Also woke up to our room reeking of marajauna from one of our lovely neighbors.

Partner

6/10

Pleasant

12 Apr 2026

Sheila

Breakfast was inadequate. The stay wasn’t worth what I paid.

Partner

10/10

Exceptional

10 Apr 2026

Victor

Amazing

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Jane

Don’t believe what you see in the pictures. The room we were put in was so small there was barely room to walk around the bed. There was a desk, a bed and nightstand, that’s it. The bed was old we had springs sticking in our backs all night and kept rolling to the middle. We got to breakfast at 8:30 and they were out of most things and when asked if they could possibly make more coffee and eggs, we were given eye rolls and basically told we should have been there earlier. She did bring a little more eggs but let us know what an unconvinced it had been for her. I do not recommend this hotel. How it got so many stars and likes is beyond me.

10/10

Exceptional

05 Apr 2026

Imelda

The Family Suite room was clean, the rooms are a little outdated but it goes with the theme of the retro classic Route 66 nostalgia. The check-in and check-out staff were very friendly and profesional. We even bought a couple of shirts and key chains with the Route 66 logo. All in all a great time and experience.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Christopher

Staff was so friendly the breakdown was good. The whole place is so fun. The rooms were very clean and the beds were really comfortable.

6/10

Pleasant

02 Apr 2026

Cheryl

Parking right outside room door. On a busy street, so noisy all night. Nostalgic on Rt. 66.

Partner

6/10

Pleasant

01 Apr 2026

Rory

Okay for the \"nostalgia\" feel- for one night. Breakfast was plain/carbohydrate city. Small area to eat in. Rooms were small but adequate. Two employees had poor water pressure in their rooms. Mine was fine. Parking is tight, especially if you have a pickup truck. Room to room sound was okay, but you could hear out in the parking area cars/voices, etc. Staff was okay.

Business

10/10

Exceptional

28 Mar 2026

David

Premesis was well maintained

10/10

Exceptional

28 Mar 2026

Sarah

The best part of our stay was the morning breakfast. They had biscuits, gravy and sausage a breakfast good enough to warm your soul.

Family_with_children

10/10

Exceptional

23 Mar 2026

john

Thie hotel is local great fo4 restaurants, shopping and the downtown area also.

10/10

Exceptional

21 Mar 2026

Rochelle

Clean and comfortable rooms. Room key kept being an issue, they are getting a new system soon. Breakfast was good, dink g area small.

10/10

Exceptional

18 Mar 2026

Theresa

Room was nice, but we think that the heater was malfunctioning. It was actually much warmer in there than what thermostat was set for. Was peeling in some parts of the bathroom.

Partner

10/10

Exceptional

17 Mar 2026

Anna

Such a fun place to stay!!

Partner

8/10

Excellent

16 Mar 2026

holly

Our bathroom was very tiny and tiles cracked and the heater/ac made a bad noise when running

10/10

Exceptional

14 Mar 2026

Susan

It was nice , clean and quaint . Bed was amazing !! Shower was perfect . Thank you BW

10/10

Exceptional

11 Mar 2026

Sam

Old school cool!

Self

6/10

Pleasant

09 Mar 2026

Jesse

This historic motel is pretty clean, but everything barely works. The shower plumbing and sink needed attention and part of the vinyl floor was separating. The breakfast was mediocre at best. We only paid $90 for our stay. All in all you get what you pay for.

10/10

Exceptional

09 Mar 2026

Amanda

Wonderfully clean and quiet room. Felt very safe as well

Self

10/10

Exceptional

08 Mar 2026

Philip W.

Room was exceptional, clean with all the amenities.

Self

8/10

Excellent

03 Mar 2026

Cheryl

Looking for a low price and okay room. This is it.

4/10

Poor

01 Mar 2026

Amber

The road noise kept me up all night. The room was clean but lack luster. It was more bare bones than expected. The bathroom window was painted shut which is tacky. There was a large stain on one of the chairs. You could not pull the curtians shut to block out light. The breakfast was very minimal.

8/10

Excellent

27 Feb 2026

Gregory

Atmosphere being nostalgic

Partner

4/10

Poor

27 Feb 2026

Lee

Room was old and run down,worn out and small, had to shovel snow away from entrance as well as pile of leaves.No one should stay there, is this really a Best Western?

Self