Name: Glenstone Place Extended Stay
Address: North Glenstone Avenue, 2601, Springfield, 65803, US

10/10

Exceptional

22 Jun 2026

Amanda

I very much enjoyed my visit and time at the Glenstone place property. You can tell that it’s a Older building but as soon as you walk in the office to check in, there’s an unbelievably warmth about people that are running it and I can’t tell that they work overtime to continued to battle the property. I am a minimalist so I found it wonderful that it had exactly what you need. It was clean nothing more nothing less and if I needed anything, I would’ve felt I had to do was ask, and if it was able to be accommodated, I feel it would’ve been. I will absolutely be book it again. Shout out to Robin and her family that manages the place you can tell that they take a lot of pride and what they’re doing and the other guests seemed at home and seen kids playing in the neighborhood. They kind of weirded me out Glenstone place did not. It was like a home away from home. I’m sorry laughing out loud. They review said stuff about trash cans. I had one in the room. 😉

Pet

2/10

Poor

23 Apr 2026

Matthew

Stains on the walls floor and ceiling. Poop stains in the toilet. Smell of weed and smoke. So many others things. I left immediately and went to another hotel

Self

2/10

Poor

28 Nov 2025

David

No bathroom lights... The TV didn't work... The refrigerator was disgusting... The bed was broken.. no trashcan... No towels .. floors had dirt stuck on them and the noise from neighbors was ongoing all night

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Alicha

Great accommodating staff super friendly. Room was not so great took an hr of running water before it was warm enough to shower. And the room was not properly cleaned .... Rag in the shower hair on sink and spills on floor

2/10

Poor

02 Nov 2025

Timothy

The property has false advertising , there was no area for the food to be heated , the a/c didn't work the mirror was broken, and the staff was unprofessional and I asked for my money back and I didn't stay at this hotel had found another and I requested a refund and I was told to reach out to Expedia

Business Family_with_children

2/10

Poor

05 Oct 2025

Sunshine

RUN If I could give zero star I would. This place was the worst most disgusting place I had ever seen. No matter what their website says do not believe it! Trust me! I am actually shocked that this so called business would even for a second think about renting out a room I the condition we got it . We checked in at 3pm and checked the heck out by 430 and that was way too long of a stay! First the lobby smelled like marijuana but that is no big deal and then you to put a refundable deposit still not a huge deal but once inside the hotel room was beyond anything you could imagine. There was not one thing in that hotel room even close to the value the deposit. As soon as we entered the room the smoke detector was beeping we called the front desk told them she said someone would come fix it but no one arrived, then we seen a guy who said he was a maintenance guy he simply said just take it down. So the nightmare of this place keeps on going and again it was beyond disgusting everywhere you looked. Let’s not forget all the tweakers in the parking lot and outside rooms. Take my word don’t even waste your money but if you do go ahead and book this place I guarantee you you will soon be leaving the moment you check in. I guarantee you all the “good” reviews for this hotel are from all the tweakers who have made this hotel their home!! The pictures I will share here will speak for themselves! This place truly needs shut down. When I left there I could not get in a shower fast enough!

Friends_and_family Family

2/10

Poor

13 Sep 2025

Lloyd

No one was there, sign said close at 5:30 pm

Business Partner

2/10

Poor

07 Sep 2025

Chris

No support from staff. Was kind of sketchy in the parking lot. Lots of people and yelling. Couldnt get ahold of anyone had to go to another hote.

Business_and_leisure Self

2/10

Poor

27 Jul 2025

Lindell

Property did not match the photos that are on Expedia. The room was not clean and in very poor condition, unsanitary. Microwave was in poor condition did not look clean. Mini fridge was missing shelving, not clean, and an unknown substance was stained to the floor in front of it. Stayed on night because it was so late when I finally was able to go to bed. Requested refund for remainder of nights because I would not be staying there another night and because of the misrepresentation of the facility photos on Expedia and was refused. I will never stay at this facility again and recommend avoiding it at all costs.

Business Self

2/10

Poor

14 Jul 2025

Amanda

There was nothing to like about this place. It was literally the nastiest room I’ve ever stepped foot in. There was black mold all around the tub. There wasn’t even a toilet paper roll. We made the mistake of opening the refrigerator… the smell that came from it made us all gag. We left. Checked out. Front desk staff offered nothing to make it right. I should have read reviews first!!

Leisure Family

4/10

Poor

04 Jun 2025

Melissa

It was a very rough place. Looks like people just live there. I didn’t feel safe with my elderly mother. When we arrived in the room it had a bad smell. We looked under the covers to at the mattress. It was black! We left the key in the room and left to find a safer place to stay. Would not recommend this property.

Friends_and_family Family

2/10

Poor

11 May 2025

Kyle

We were stocked by people, the room had a hole thru the door and didn't close all the way. The room smelled so bad we didn't even stay there more than 5 minutes. We found another hotel.

Leisure Family_with_children

2/10

Poor

07 May 2025

David

The pit

The place was filled with people i didn't feel safe there i Had to leave and go somewhere else the door didn't lock no blanket on the bed and room smelled like dog

Self

2/10

Poor

07 Apr 2025

Shyann

Sticky floors and tile pealing up. Missing half the bathroom sink. No shower curtain.. smelled like mold and had mold and had mold in the bathrooms. And the lady at the front desk was buying drugs from and unknow person in the lobby.

Leisure Family_with_children

4/10

Poor

30 Mar 2025

Stacy

Sketchy

We got to the property at 9:30 pm with the office closed. On the website, 10:00 pm is when the office closed. I called and was told office closes at 8:30 pm. The person lived on-site and came and checked us in. Most rooms are people who live there. A lady told us not to leave our bikes on our vehicle because they would probably be stolen. So we took them upstairs, because the ground floor was not available which I requested when I made the reservation. I made the reservation the day before, the desk person said she didn't get it until the next day in the afternoon. I got a message at 4 pm on the day of check-in that the first floor was not available.

Friends_and_family Family

2/10

Poor

27 Mar 2025

Cynthia

The front desk staff,Courtney, was absolutely amazing! Best customer service skills I have seen in sometime! The building and room's were aweful! No bedspreads no soaps,roaches running every where,

Business Family

8/10

Excellent

06 Mar 2025

Marquis

It was clean

4/10

Poor

29 Nov 2024

Brendan

Could be a lot better

Room was clean, but very dated. Missing basics like trash can, cups, and blankets for bed. Pillows were small and worn out

2/10

Poor

21 Oct 2024

Jesse

Full of bugs and very dirty rooms

Very very very dirty and bad place had to be given a blanket and sheets for the bed in my room was told they don’t keep the bedding in the rooms. Floors and walls was covered in roch’s and bugs. Didn’t stay at this hotel I had to leave and pay for another hotel down the road WOULD NOT RECOMMEND ANYONE STAY HERE. had to fight to get a refund back

Business

2/10

Poor

02 Oct 2024

John

My room needs remodel and deep clean of where the odor comes from!

Leisure Self