Victor's Residenz-Hotel Schloss Berg

10/10

Exceptional

18 Jul 2026

Tiffany

Charming location and the most friendly and helpful staff. They really went above and beyond to make all of us participating in the Ironman 70.3 welcomed and accommodated. I so appreciated that they even started the buffet service early and provided shuttles for us. The hot tub and pool were also wonderful after our race. Such a great experience!

Partner

10/10

Exceptional

15 Jul 2026

ARIF

Wonderful

10/10

Exceptional

27 Jun 2026

Mark

Great pool, steam room and sauna. Bacchus restaurant was excellent.

Partner

10/10

Exceptional

15 Aug 2025

Alpa

It was our second visit to the hotel, we first stayed here in July 2024 and again in August 2025. On both occasions, it was the last hotel we stayed in before travelling back to the UK and we thought it would be nice to end our European road trip in the same place. There's ample parking and despite there being a Casino on site you don't notice any rowdy behaviour etc. It's a respectable place and well located spot for wine aficionados.

The hotel Spa facilities are great, really clean and well maintained. Highly recommend you take swimwear with you even if you are stopping for just one night.

We dined at the hotel and the food at both dinner and breakfast are fresh and of high quality.

The only minor issue I noticed was the slightly worn out edge of our bathroom door in our hotel room - this is probably due to water damage on wood but I put this down to basic maintenance.

Other than that, definitely suggest this place as a quiet sanctuary before heading back to reality!

Leisure Partner

10/10

Exceptional

04 Jun 2025

Erik

Great

Business

10/10

Exceptional

22 May 2025

janet

Staff and check in were great with Jacob who welcomed us even though it was super late. Thank you!

Leisure Partner

8/10

Excellent

14 Apr 2025

Verified traveler

Love the hotel but not the casino

Beautiful hotel, reminder us of a cruise ship the decor. Huge rooms great staff
The only weird thing is that you are in the most beautiful setting in this castle like hotel and then they have a casino in the parking lot
Doesn’t really match the vibe of the town and hotel.

Partner

10/10

Exceptional

20 Feb 2025

Katarina

Amazing experience. Highly recommended this place. Wonderful staff, extremely friendly and they all make you feel very welcome. Beautiful hotel, great food, and best staff! This is the second time I’ve stayed here and I’ll always come back.

Business_and_leisure Family

10/10

Exceptional

16 Feb 2025

John

Beautiful property. Nice stay.

Leisure Family

8/10

Excellent

02 Nov 2024

Kyriakos

Pleasant stop over

Nice hotel very good restaurant and nice pool .peaceful gardens too hotels location excellent for a road trip in Europe. Its on the border easy to get there from the uk and then exprore the area

Self

10/10

Exceptional

07 Jul 2024

Amelia

Wonderful! Staff very helpful, management considerate of guests needs. Would reccomend.

Leisure Self

10/10

Exceptional

07 Apr 2024

Rachel

This is the best hotel I have ever stayed in. We booked it for the Sunday evening of Easter weekend. We arrived about 14:50 to be told we had been given an upgrade which was a lovely surprise. We were then shown to seats in the bar & given a glass of sparkling rose each. Following this we were taken to our Roman suite which was spacious & luxurious. We were impressed with the selection of toiletries & the two shower rooms meaning we could get ready at the same time. The Lindt chocolate bunnies were a nice touch. The spa was incredibly clean & the attendant was welcoming & accommodating showing us a quiet side room with available day beds to relax on. There were plentiful towels & the sauna & steam rooms were particularly quiet which was brilliant. The pool was a little on the chilly side but cool enough for swimming laps. Dinner was fantastic, we were greeted with a handshake and treated like valued guests throughout. We started with local bubbles and enjoyed the set 5 course menu. The staff were really attentive, kind & very generous with the cheese as we said we would share one & a pudding. Following our meal we went upstairs to the bar where they had a great range of whiskey & little Easter eggs on the bar. We slept well under duvets that felt like clouds. In the morning we enjoyed the Nespresso coffee & truffles before heading to breakfast where the selection was impressibly vast. Thank you so much for your hospitality and providing us such a memorable stay :-)

Leisure Partner

10/10

Exceptional

23 Dec 2023

John

I had a shot but great stay. My lasting memory is of the attentive and courteous staff.

Leisure Self

10/10

Exceptional

17 Apr 2023

Jessica

Excellent experience!

Leisure Partner

10/10

Exceptional

26 Oct 2022

Eric

Wish we could have stayed longer. Very nice

Leisure Family

10/10

Exceptional

22 Oct 2022

Shai

WOW would not be enough to describe this hotel/resort. It is sooooo amazing, starting from the moment you arrive, greeted by the most friendly staff, then to the best room you can expect. Then there’s the view, the spa, the wellness center, the food. We could not have asked for a better place than this!

Leisure Family

10/10

Exceptional

22 Sep 2022

Richard

Happy Guests

The guest advised that their stay was very enjoyable and everyone was very helpful. Thank you

10/10

Exceptional

26 Aug 2022

Russell

Seamless, an overnight stay in a lovely hotel

Friends_and_family Family

10/10

Exceptional

25 May 2022

Alexander

Very nice hotel

Leisure Partner

10/10

Exceptional

13 Nov 2021

Steven

It’s was just beautiful. The room was amazing and the people where zoo super nice and friendly.

Leisure Partner

10/10

Exceptional

07 Aug 2021

john

True five star luxury

Excellent hotel, best value five star I know of. It deserves all it's stars, service is great, pool and spa area lovely rooms and facilities splendid.

Self

10/10

Exceptional

19 Feb 2020

Verified traveler

I have stayed at Victor's a number of times, and this was the most pleasant experience my family and I have had there to date. 24 hours of great decompression with their perfect facilities and staff. Recommend it wholeheartedly. Good 90 c sauna, 8 c cold dip, excellent family pool area.

Leisure Family_with_children

10/10

Exceptional

25 Nov 2019

Verified traveler

The staff at this property could not be better. The hotel is in a beautiful, peaceful place and the Schloss and new hotel are just beautiful. The staff from the reception to the wait staff could not be better. So helpful, professional and treated us as very special guests. Facility amenities are also 5 star.

Leisure Partner

10/10

Exceptional

23 Sep 2019

Antony

Stunning hotel with beautiful views

Absolutely gorgeous hotel and wish we could've stayed longer than 1 night. we ate in their bistro restaurant which was good apart from the vegetarian curry, very bland and carb over-load ! Every member of staff at the hotel was brilliant. They greeted us with a glass of Rose wine, the best I have ever tasted which is from their region ( FYI Q Vee secco Rose) only fault mobile air-con unit in room was very noisy.

Partner

10/10

Exceptional

20 Jul 2019

Marcin

Great place for business and leisure.

Great hotel in beautiful location of Mosel river. Large free car park, good internet, comfortable rooms. 20 min drive from Luxembourg Airport and the town, good location for business. Nespresso machine in room would be nice, otherwise well equipped rooms. Quality spa area, recommend for business and holidays.

Business

6/10

Pleasant

11 Jul 2019

Verified traveler

Hotel is old not like picture showed on websites. I booked two rooms, located separately far away. I arrived at hotels around noon, but two rooms couldn’t not be closer.

Leisure Family

4/10

Poor

06 Jul 2019

Verified traveler

Basic rooms have no air conditioning and are not r

Very old bedding and styling in our room. No air conditioning and noisy due to wedding party. This hotel is not actually at the castle, and while it has many amenities, it was not a comfortable stay. Some more expensive rooms have updated interiors and air conditioning units. Good pool though.

Family

4/10

Poor

02 Jul 2019

Verified traveler

There was no air condition in the room and the stay was very much unpleasant.
We were moved between rooms from a moderate one to a worse one.
The charge for adding A/C for one night was high.
Service was good and breakfast is excellent.

Friends

8/10

Excellent

02 May 2019

Joshua

Beautiful place!

Really nice place and the area is gorgeous. The suite was roomy, plush and with a nespresso machine. We only stayed one night, though really enjoyed the grounds and watching the sunset over the hills nearby.

Family

10/10

Exceptional

30 Nov 2018

Verified traveler

The entire staff was fantastic! They couldn’t do enough to help make your stay pleasant

Business Friends

10/10

Exceptional

10 Nov 2018

Ian

Friendly upscale hotel

This is an upmarket hotel well placed for the Moselle wine trail and Luxembourg. The facilities are exquisite with a nice indoor pool, an onsite spa and outstanding views across the valley. Staff are helpful and attentive.

Partner

6/10

Pleasant

15 Aug 2018

Kenneth

OK

Had to upgrade room to get Air Con. Restaurant on-site was ok, but only ok, however bar area and bar server were brilliant.

Friends

8/10

Excellent

19 Jul 2018

McKinzie

Spa Retreat

Found this gem and wasn’t disappointed. I would’ve come just for the pool; the spa is icing on the cake. Splurged on a massage and facial—absolutely wonderful. Jana succeeded in making me look and feel 10 years younger. The hotel is in the country, making it a true resort in my opinion. If you seek to relax in tranquil serenity, add this place to your list. Breakfast is included, but you could be fooled into thinking it is for an extra fee—a bountiful buffet that varies daily, and your choice of tea or coffee (good coffee) brought to your table, either inside the restaurant or on the terrace. Luxembourg’s Müllerthal Trail is 40 mins drive away, and a worthwhile excursion for those looking to explore. Jogging trails surround the resort, allowing for scenic workouts, or an evening stroll. Rooms come with robes hanging in the closet, instantly setting the tone for your stay: relax and enjoy. Rating is 4/5 due to spotty free wifi (could not video chat), no bars of soap in the bathroom (only a dispenser of hand soap) and admittedly a very picky pet peeve—the bar could not make an Irish coffee, but was slightly redeemed by having Ardbeg whiskey on hand. Also, the electronic key system for the rooms will take you a few trys to figure out; hotel staff are very helpful though. An excellent getaway and a place I hope to return to!

10/10

Exceptional

24 Jun 2018

Verified traveler

Great hotel and very helpful and friendly staff

We stayed in June for 3 days as part of a short trip to the Moselle. The hotel staff were very helpful and friendly. They organised free bikes for us to cycle along the Moselle and also gave us maps and directions for walking in the vicinity of the hotel. The room was clean and very comfortable. Everything was maintained to a very high standard. Nothing was too much trouble for the staff. Real German hospitality at its best !

10/10

Exceptional

19 Jun 2018

Simon

Deserved of all previous reviews! Wonderful hotel with first class service! I couldn't highly recommend this hotel enough. Exemplary in every aspect of what makes a 5 star hotel, a 5 star hotel.

8/10

Excellent

18 Jun 2018

Verified traveler

Nice location, beautiful setting.

Lovely hotel at beautiful location. I did experience quite some noice from neighbouring room due to loud air conditioning or jacuzzi or other electronic device which prevented me from sleeping.

10/10

Exceptional

07 Jun 2018

Michael

Nice hotel in the middle of nowhere

Nice place, not many people. Pool is very small but the extra services like cleaning car windows overnight and fresh cut fruits while relaxing made this a very positive experience.

10/10

Exceptional

23 May 2018

Verified traveler

Lovely place for relaxing.

The hotel had every amenity. Service and comfort were exceptional as was the food. Breakfast was afeast of everything imaginable. It was truly a place for relaxing and enjoying the sun and spa.

Partner

10/10

Exceptional

23 Apr 2018

Michael

Short visit

only stayed for 2 nights, but had an excellent experience. Very friendly staff and everything is super clean.

10/10

Exceptional

18 Mar 2018

Leopold

Staying in a castle

5 Star hotel, service and room
Definitely will be back
Make sure you clarify room choice in castle or hotel
Overall 5 star

Family

8/10

Excellent

20 Feb 2018

Reuben

A warm welcome awaits

Delightful reception staff. Luxurious room - very tastefully decorated. High quality bedding, though we were a little too warm between the heavy duvet and mattress topper. Excellent, civilised breakfast in a lovely dining room. We would have taken dinner in the hotel, but not a great choice for vegetarians so had to drive to nearby Remich. Pool facilities, quiet and pleasant during our one visit.

Partner

10/10

Exceptional

04 Dec 2017

Anastasia

Amazing hotel, great location, good food and service. Highly recommended.

10/10

Exceptional

12 Sep 2017

Natalia

5 stars service

Most comfortable bedding I've ever experienced in a hotel.
Breakfast was exceptional!

10/10

Exceptional

04 Jun 2017

MARZBAN

A great experience!

A super luxurious hotel resort on the German side of the Luxembourg border, around 40 minutes drive from Luxembourg airport and downtown Luxembourg. Everything about the resort was great - service with a smile, warm people, breakfast, bar, restaurant, room decor, etc.
Since it's cool most of the year, there is no air conditioning.

10/10

Exceptional

26 Sep 2016

Carlo

A jewel of resort hotel

Marvaleous stay. Friendly staff. Attentive service. Location and hospitality outstanding . Next time, w'll stay for at least a week or more.

Partner

10/10

Exceptional

20 Aug 2016

Robert

The room was very nice however, one complaint no fan. This is Germany and very few hotels have AC even in August, but a fan in the room on a hot night would have been appreciated. With that said we want to go back the hotel is beautiful.

Partner

2/10

Poor

05 Jul 2016

Michael

great spot but no cooling in room

beautiful resort fairly close to Luxembourg City. 5 star in every way except the ability to cool the room. it wasn't very hot outside, but it was too warm in our room for a good night's sleep.

Partner

10/10

Exceptional

05 Jun 2016

Graeme

Great stopover hotel

A very classy hotel with modern facilities in the middle of nowhere.

Family

8/10

Excellent

09 May 2016

Stijn

Very nice hotel

Great staff, very good breakfast, beautifull location

Family

10/10

Exceptional

21 Mar 2016

C

Beautiful weekend!

We stayed in Schloss Berg in mid March for a weekend. We are so glad we decided to stay at this hotel!!! As soon as we arrived, the reception desk greeted us with warm/wet cloths to clean up from the drive, fresh apples and free wine. We had never been to Luxemburg before and the reception plotted out our entire next day of things to do for us (she was right on point, we had such a great day)! The hotel itself is very nice, the beds were amazing, the showers had awesome water pressure and the pool was so warm, my 6 year old daughter had a great time. The hotel breakfast was awesome and on the house, fresh/made to order eggs/omelets, fresh fruit and freshly squeezed juices. The free wifi was also pretty good. I will definitely be going back to this hotel. Luxemburg city is a 30 minute drive from this hotel, the cab ride ran us 75 euro. There is a casino next door to the hotel, my wife went and won on the roulette wheel!

Family

10/10

Exceptional

06 Jan 2016

Matt

On the banks of the Mosel (nearly)!

A fantastic hotel, charming old world style but with a modern twist. The staff are extremely friendly, and put themselves out to help you. The food is superb and cannot be faulted. There are two dining options in the evening (including the restaurant with 3 Michelin Stars - at the expected high price). There is also a converted barn just a two minute walk away which is extremely reasonable with rustic portions to sate a giant, also top quality. Massage was excellent, and even spent a little in the adjacent casino, but won in the roulette which more than converted our drink tab. Due to the time of year, they'd converted the patio area to a very pretty Winter Wonderland. Warm throws, fairy lights, gluwein on offer. A great way to relax. Definitely worth a visit. I will go again, next time for more than one night and probably in the summer.

10/10

Exceptional

01 Nov 2015

Verified traveler

Europe trip for two weeks, drive a car from Lux City to Stuttgart. Stay here for one night. Good front office and welcome drink. 5 stairs hotel quality!

Partner

10/10

Exceptional

16 Oct 2015

alessandro

Exceeded expectations

Great place, exceeded our expectations.

10/10

Exceptional

23 Aug 2015

Johan

Comfort and perfect service.

Warm welcome with free drink, luggage brought to the room, great breakfast, good restaurant, free pool and gym, free bike usage ...
All to enjoy a relaxable stay.

Partner

10/10

Exceptional

25 Jun 2015

Dallas

Great hotel close to Luxembourg and Mosel wineries

This is s great hotel for exploring Luxembourg and the wineries along the Mosel. The hotel lives up to its reputation as a 5-star hotel in every way. The staff - especially at breakfast were wonderful and friendly. We will definitely return.

10/10

Exceptional

17 Jun 2015

Andy

nice peaceful setting

a nice peaceful rural setting - I was working in Luxemburg and this was the nearest hotel at a reasonable rate - well worth the 25 minute journey to reach it. The swimming pool was great as was the evening meal and breakfast

8/10

Excellent

30 Nov 2014

Dax

Nice dog-friendly hotel with amazing breakfast!

Great breakfast, great service (very friendly), dog friendly, nice room with firm pillows (a rarity in most hotels) and nice, big bathroom. Only disappointments was the wellness area and the broken elevator (not their fault, per se)--the dampfbad was broken and the sauna was pretty small, but otherwise nice. Great location for walks--right next to vineyards and walking trails.

Partner

10/10

Exceptional

27 Sep 2014

Noelle

Really good hotel

Only slight complaint was the girl on reception when we arrived, more than a little disinterested but this was made up for by the girl on the second reception who was wonderful! Best dinner we have had in a hotel in a long time ( we couldn't get a table in the Michelin starred restaurant and didn't fancy Italian and were a little disappointed untilll the food arrived!) would return here in a heartbeat!

10/10

Exceptional

30 Aug 2014

Familytraveler

very nice hotel in quiet area

Very nice hotel in a secluded village. Great to visit Luxembourg / Trier and the Mosel valley by car. Superfriendly staff, nice swimming pool area. They operate a great restaurant (\"Scheune\") which is about 100m away from the hotel if you don't fancy their gourmet inhouse restaurant. we would come back

Family

8/10

Excellent

23 Aug 2014

Verified traveler

Under going renovation

The reception was kind enough to upgrade our room. Please note that the standard rooms have not been renovated and are in very bad condition. As it stands now, the hotel is not a 5 star and needs major improvement but the location is excellent and the renovated rooms are very comfortable and clean.

10/10

Exceptional

18 Aug 2014

Verified traveler

Overall nice place to relax

Great place, with stunning view. Book spa treatments in advance! We didnt and it was fully booked when we checked in.
Excellent food at restaurant.

Family

10/10

Exceptional

15 Aug 2014

Steve

Super Hotel

Excellent hotel located close to Luxembourg and is perched overlooking the Mosel river. Restaurant in the hotel has exceptional food along with a great breakfast. Nice spa area and small Gym with plenty of local walks available. Rooms are comfortable and clean as you'd expect from a 5 star property, service also excellent. Only gripe, WIFI is slow. Would stop again happily.

8/10

Excellent

09 Jul 2014

Tomas

Nice hotel, terrible staff

Very nice hotel in a beautiful surrounding. Went there for an Ironman race for a weekend. The approach of the staff from the beginning was horrible - if there was a choice to switch hotels would have done it immediately. Not friendly and helpful at all. The rooms were nice although with no air-conditioning in the castle we stayed at. Asked for a split /twin bed room but the staff said they did not know (was clearly mentioned in the expedia booking). The restaurant was OK, however not for the price point - recommend to take a taxi to Luxembourg where the people are much more friendlier and the service is better.

10/10

Exceptional

14 Jun 2014

Verified traveler

Away for business and you spend a week somewhere it becomes home away from home. Very nice hotel. I do however have 2 complaints. First is lack of comfort food. Like a burger or similar. Not even available from room service. Not every meal needs to be a 5 star event. Second. No iron and board in room or even available from front desk? Are you kidding me? Then you want 5 euro for each item! First time I've never had access to an iron. Cheaper just to buy one and toss in garbage when you leave.

10/10

Exceptional

07 Apr 2014

Chen

Amazing hotel

My family and I had a relaxing time at this incredibly beautiful hotel. The view of the valley is absolutely stunning. Service was 5 star, breakfast was incredible, only 25 mins away from Luxembourg.

6/10

Pleasant

22 Mar 2014

Verified traveler

It's good...however

It's good. They are kind. However, it is not so good.

8/10

Excellent

22 Oct 2013

Verified traveler

Great service

Hotel in lovely location with enjoyable walk down to the river. Lovely pool and staff were really helpful especially as we struggled with the room entry system. Breakfast fabulous and staff went out of their way to make us welcome and comfortable. Room quality was not what we had expected of a five star hotel and we were disappointed there was no air conditioning in rooms.

10/10

Exceptional

23 Jun 2013

Larry

Leisure travel

Excellent, an ideal place to stay.

10/10

Exceptional

01 Aug 2026

Lars Godber

Måske et af de bedste ophold vi har haft 😊ihvertfald i top 3. Super sted hvor man kan slappe af og bare få en “auszeit”. Faciliteterne er i top, super godt værelse 😎ikke sidste gang vi besøger jer 😊

10/10

Exceptional

24 Jul 2026

Kim

Fantastisk hotel, fantastiske faciliteter og fantastisk service.

8/10

Excellent

17 Jul 2026

Søren

Aircondition på værelset larmede. Ingen ventilation på badeværelset. Køleskabet virkede ikke.

Dejligt stille på værelset.

Super lækker morgenmad alle 4 dage.
Meget serviceminded personale.

Gratis opladning af elbil

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Stephan

Geweldig hotel in mooie, rustige omgeving. Erg vriendelijk en behulpzaam personeel. Mooie, ruime kamer en het restaurant Bacchus was erg goed. We komen hier zeker terug!

Family

6/10

Pleasant

30 Jun 2026

Philippe

Personeel ontbijt dienst 29-6 ontbreekt het aan service. 4 x vragen voor een koffie. Geen contact met de klant je vraagt je steekt je hand op géén vervolg. Als je het niet naar je zin hebt ga weg en laat een ander die er wel zin in heeft je plaats innemen.

Partner

10/10

Exceptional

27 May 2026

Holger

Sehr schöner Wellnessbereich.

Partner

10/10

Exceptional

01 May 2026

Klaus

Tolles Frühstücksbuffet, schöner Wellnessbereich.

8/10

Excellent

12 Apr 2026

Mehmet

Alles was netjes, de kamer was comfortabel. Alleen het ontbijt vonden we minder: we zijn vegetariërs en zagen dat eieren gebakken werden op dezelfde plaat met spek en vlees. Er was voor de rest ook beperkte keuze van kaas en fruit. Het yoghurt smaakte aan de zure kant, dus dat konden webook niet meer nemen. Wel heel vriendelijk en behulpzaam personeel.

Partner

10/10

Exceptional

16 Mar 2026

Dirk

Sehr freundliche Mitarbeiter ohne dass es aufgesetzt wirkte. Sehr sauber, bester Service. Sehr gutes und reichhaltiges Frühstück, auch wenn man später kam war noch alles da. Schöner Pool. Genügend Parkplätze vor dem Haus.

Partner

10/10

Exceptional

25 Feb 2026

Kerstin

Ein Aufenthalt der besonderen Art. Ich habe selten ein freundlicheres Personal erlebt. Ausnahmslos jeder, wirklich jeder Mitarbeiter war ausgesprochen motiviert und freundlich. Der Service in diesem Hotel ist Spitzenklasse. GGroßes

Partner

6/10

Pleasant

19 Feb 2026

Pieter

Late checkout

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Filippo

Le personnel était accueillant et courtois.

Partner

8/10

Excellent

15 Feb 2026

Tapani

Tämä hotelli satsaa palveluun. Viehättävä hotelli kaupungin ulkopuolella. Ravintolan ruoka on erittäin maittavaa. Kylpylä jossa saunaosasto, johon mennään portaita pitkin alakertaan ulma-altaalta.

10/10

Exceptional

11 Feb 2026

Jan

Kamer was prima in orde ook alles voorzien voor ons huisdier. Het personeel was super vriendelijk daarom zijn er al zo vaak geweest.

Leisure Pet

6/10

Pleasant

11 Jan 2026

Morten

Fantastisk beliggenhed og sted.
Men servicen manglede:
- brugte håndklæder i spa området
- ingen vand og ingen service i pool området
- 3 restauranter men kun en åben (de skiftende til at holde åbent) denne information skulle være givet på forhånd
- det er som om hotellet gerne vil det hele men ledelse formår det ikke
Sund for så fint et sted

Partner

10/10

Exceptional

04 Jan 2026

Laurence

Le personnel , le site

Partner

10/10

Exceptional

03 Jan 2026

Thierry

Chambre spacieuse, personnel au top et excellent restaurant (Bacchus). Petit bémol l'eau de la piscine est pour moi trop froide.

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Verified traveler

Not to my expectation

- Hot room with very loud mobile airco. Need to switch off to be able to sleep
- Bed was covered for one person.
+ Food in restaurant very good.
+ Friendly staff

Partner

10/10

Exceptional

25 Feb 2025

Judith

Gerne wieder

Sehr nettes Personal. Hotel gut gelegen für Spaziergänge und Ausflüge.

Partner

10/10

Exceptional

20 Sep 2024

Katharine

alles gut

10/10

Exceptional

29 Jul 2024

Martin

Amazing place, very nice spa area, excellent breakfast and dinner. Smiling and helpful staff. Pure luxery ⭐️⭐️⭐️⭐️⭐️

Leisure

10/10

Exceptional

25 Jul 2024

Ida Holm

Fint hotel som udgangspunk for tur langs Mosel

Ubemærket hotel med højt service niveau. God morgenmad.

Partner

10/10

Exceptional

29 May 2024

Lars

Uovertruffen service

Virkelig god service fra venligt personale.

Friends_and_family Friends

8/10

Excellent

04 Apr 2024

Carlo

Nous avons été enchantés par la gentillesse et le professionnalisme du personnel dans tous les secteurs de l'établissement : à la réception, à la piscine, au bar, au restaurant et même lors du buffet du matin. La piscine, agrémentée de ses saunas, était un véritable havre de paix. Nous avons également beaucoup apprécié la tranquillité de l'hôtel ainsi que la disponibilité du parking. Cependant, deux points négatifs sont à noter : lors de notre arrivée dans l'après-midi pour une nuit, nous avons oublié un fer à repasser à la maison. Bien que l'hôtel propose un service de repassage pour le lendemain, ils n'étaient plus en mesure de nous prêter un fer à repasser. De plus, nous avons regretté que la cuisine ne soit ouverte que jusqu'à 20h30.

Leisure Partner

10/10

Exceptional

27 Jan 2024

Verified traveler

One of the few hotels with an excellent service and kindness from the staff.

Business

8/10

Excellent

06 Jan 2024

Malin

Värt pengarna, men inte mer

Mycket fint hotell. Dock icke fungerande laddare för elbil. Två av två ur funktion. Hög klass på personalen och städningen. Frukosten var riktigt bra med allt man kan önska.
Trist att en av restaurangerna hade ”inspirations-stängt”. Ingen info innan bokning om detta. Fick beställa mat ur barmenyn. Okej mat ändå.

Partner

10/10

Exceptional

08 Dec 2023

Philippe

Tout simplement magique , restau impec, p'tite dej énorme , je recommande

Partner

10/10

Exceptional

09 Aug 2023

isabelle

à faire et à refaire

Nous avons toujours plaisir à venir nous reposer dans ce bel établissement à seulement 2 heures de chez nous (Reims).
La nouvelle décoration du restaurant Bacchus est très jolie et nous avons cru comprendre qu'une nouvelle décoration à l'espace détente allait également se faire. Hâte de découvrir cela.
Le personnel est vraiment bienveillant.
L'accès au spa est illimité, ce qui n'est pas toujours le cas dans d'autres établissements.
Possibilité de faire de belles ballades en nature sans prendre la voiture.
Les chambres sont belles, grandes et propres, bouteilles d'eau et chocolats en guise de bienvenue, sans compter la coupe de crémant à l'arrivée et les bouteilles d'eau pour notre trajet retour (merci!)

Partner

10/10

Exceptional

28 Apr 2023

Michael

Gerne weiter empfehlen!

Leisure Partner

10/10

Exceptional

09 Dec 2022

Adrianus de

Mooi hotel op een mooie locatie

Business_and_leisure Friends

8/10

Excellent

16 Sep 2022

Bernd

In der Nacht wurden auf dem Dachboden über unserem Zimmer Möbel oder Stühle gerückt/verschoben, an Schlaf war nicht mehr zu denken,

Leisure Partner

8/10

Excellent

09 Sep 2022

Andre

Um Hotel que precisa melhorar algumas coisas.

O Hotel estava abaixo das expectativas para um Hotel 5 estrelas. A limpeza do carpete estava abaixo da expectativa.
O café da manhã era bem farto, mas com a qualidade deixando a desejar. Um exemplo foram os pães. Na Alemanha os pães normalmente são excelentes, contudo estavam muchos e sem sabor. Com certeza tem que melhorar essa parte de padaria.
Outro ponto que em vários locais não haviam menus em inglês o que é inaceitável para um Hotel 5 estrelas na Europa.
O dia estava muito quente a o sistema de ar condicionado é interno devido a estrutura do Hotel. Por isso o barulho dentro do quarto era muito alto.

Partner