Name: Pratunam City Inn
Address: 1091/209 New Petchburi Rd, Soi 33 Rajthevee, 1091/209, Bangkok, 10400, TH

2/10

Poor

10 Mar 2026

Jocelyn

I have to leave this property. Its very dirty, outdated, mosquitoes are very prominent, the staff are rude and not speaking english very well. We didn’t feel safe in this place

Family

8/10

Excellent

25 Jun 2025

VAN LINH

Very convenient area, except for the public transport (BTS) which is a bit far drom the hotel.

Leisure Self

2/10

Poor

11 Jan 2024

So Enn

Service very bad.

Family

10/10

Exceptional

10 Nov 2019

Verified traveler

Room is very clean and spacious. Staff are found not very friendly which may because of language problems

Business Self

8/10

Excellent

17 Jun 2019

Verified traveler

Experience a dose of local Bangkok

In the Pratunam area of Bangkok, you are close to Ha-Ang a Chicken Hawker restaurant that is to die for. Walking distance to Neon night market.

4/10

Poor

11 Jun 2019

Jay

Quiet hotel but no air-con in lobby and walkway. Many cockroaches in room. Stained bedsheets which were not changed throughout my 6D5N stay. Smelly pillows and quilts. Located near Talad Neon. Hotel located in a set of shoplots which caused inconvenience to Grab drivers as they need to collect coupon and stamp them at lobby everytime they pick up or drop off at the hotel.

Friends_and_family Family

6/10

Pleasant

18 May 2019

Verified traveler

Good location. Staff were friendly.
But the shower was faulty, lack of amenities like toothbrush, tissue paper.

Leisure Self

8/10

Excellent

28 Mar 2019

Lena

The drive-in street into the hotel is inconvenient though the location is fairly convenient.
It will be nicer is hotel were to provide toothbrush & tooth paste.

Otherwise, staff are friendly and hotel is clean - thumbs up on these! :)

Friends_and_family Partner

10/10

Exceptional

11 Jan 2019

REUVEN

cheep and good place

cheep and good place

6/10

Pleasant

24 Dec 2018

Lee

Need to improve before check facilities like power

Location good.5 min walk night market. Mrt 15 min walk. Next street go some stall selling food. Overall no bad. But one power Point and fridge split. Services OK.

Family

8/10

Excellent

18 Aug 2018

Verified traveler

Not convenient area, hotel is run down and service is bad

Family

4/10

Poor

04 Jul 2018

Verified traveler

Disappointing experience

Three bedroom was small, the sockets are all broken, we couldn’t even charge our electronic devices well.
we had to talk to the lady owner and the front desk but they didn’t care, and the room has no fully toiletries provided.
Room got bad smell. My family are not happy with their service, and the room. Please take action. Thank you

4/10

Poor

10 Jun 2018

Verified traveler

Location is inconvenient.
Nothing in the surrounding, no food stall, no train, no shelter.

10/10

Exceptional

26 Apr 2018

liang tiong

Close to night market and city

Enjoyable experience stay in the hotel
Nice hotel staff

6/10

Pleasant

16 Mar 2018

Linda Janice

The morning staff there was friendly. However, the lady on the night shift wasn't. When asked questions, she nvr answer. The water pressure in the bathroom is also terrible. Inform the staff and did nothing. And also the bed is slanted too. Those going there, if pay slightly more, u can book a better one.

Family

8/10

Excellent

05 Mar 2018

Eric

Clean out-of the way Hotel,about a half mile from pratunam market. Otherwise slot of India Restaurant s.

6/10

Pleasant

21 Dec 2017

Khin Peng

Nice hotel located near Pratunam area

The hotel staffs are friendly and courteous. Fast check-in and check-out. Price is reasonable for budget traveler.

6/10

Pleasant

11 Jul 2017

Verified traveler

Good location for shopping in Bangkok.
About 10 minutes walk to Central World.
There are several markets near by to try some street foods.

2/10

Poor

24 Apr 2017

Choong shien

Sound insulation Not good.

Family

8/10

Excellent

31 Mar 2017

Verified traveler

Close to shopping

Great stayed..nice and quiet .. good size of lobby , using lift up and down.. very easy excess , surround by shopping and hotels

6/10

Pleasant

10 Mar 2017

Miriam

Good Vicinity

Hotel accessible to city and near to breakfast and dinner providers. Overall, okay.

4/10

Poor

02 Feb 2017

Verified traveler

Room is small with little facilities.
Can hear people talking from other room and lobby.

6/10

Pleasant

25 Dec 2016

mohd hassan

Cozy n closed to attraction place

Near to neon night market, pratunam night market, wallking distance to platinum mall, and a lot of shopping stall nearby , muslim food only at food court at platinum mall,
Staff
No so friendly , becos of the languages barrier , 7 E just arround the corner,

4/10

Poor

16 Jul 2016

Verified traveler

First time and last time

Wifi keep log out !!
Bathroom dirt water totally can't flow down for 403
A lot of mosquitos
The power point faulty can't even charge the phone

Family

2/10

Poor

29 Jun 2016

Mei Chu

The hotel was old, it was so ridiculous for shower water, it was no water to take a shower, we're angry for that and quick check out next day , people DONT book this hotel if you won't get suffer for your holiday

Family

2/10

Poor

08 Mar 2016

eric

Room water heater failure , no replacement. Most power shocket are not functioning.

2/10

Poor

25 Feb 2016

Verified traveler

Improvement needed

Everything is fine except the shower is having low water pressure,the room sound proof was bad where you hear the next door speaking,air conditioner is dripping water for whole night, the plug is loose from wall, the door for the bathroom unable to close, the kettle provided is moulded, hair dryer broken.

Partner

6/10

Pleasant

28 Jan 2016

Amanda

Bad service

Services too bad. Daily cleaning but not provide free water. Request on counter, need waiting and not send to room, calling to collect it on counter. Room air con problem, calling counter but Counter no person stay by for service, I almost waiting at front counter about 20 min then only have one person out with no friendly talking. I won't choose this hotel next time.

Family

2/10

Poor

27 Dec 2015

Verified traveler

Not again

We did not feel safe at this hotel. It was very noisy all night long. Staff was very unfriendly. The internet did not work most of the time, and we had to constantly ask for it to be reset. In the end we left early and lost money to go to a better, safer, and more friendly hotel.

Family

2/10

Poor

14 Aug 2015

Po Suen

WORST HOTEL EXPERIENCE!

The receptionist refused to check us in, even after we called hotels.com for verification. And that was at 12:00am already, after our long trip to BK. She also refused to pick up hotels.com's calls and kept walking away to avoid us. Just so shocked about the whole thing.....still..

Partner

2/10

Poor

29 Jun 2015

tun

Verybad service. And too noise of other room all can hear noice and talking hotel service person was not helpful and play with mobile ph all the time

Partner

2/10

Poor

07 May 2015

Debanjan

Must Avoid

We were a group of 9 friends. Booked 4 rooms. We were given accomodation at the 6th floor. It was hot like anything and the air conditioning didnt work properly. When called for room service we were informed that we needed to give time for the room to cool first. Pathetic excuse. In the morning i woke up with water all over the floor. Later i discovered that it dripped from the ac. The safety locker in 3 of our rooms didnt work. We were informed that we have to use the lockers on the ground floor. Overall conclusion there are much better hotels at this price in pratunam area. Please avoid this pathetic place

Family

2/10

Poor

01 May 2015

sanjay

be always loyal with customer

Very bad experience no one is their to give services in hotel staff behaviors is not good dont want to go again and advice to hhotel.com stop booking in this hotel

Family

2/10

Poor

30 Apr 2015

sanjay

bad experience

We are not happy with hotel management no one is theirto give u any kind of service behaviors is not good i advise to others never book this hotel for stay

Family

6/10

Pleasant

11 Jan 2015

Verified traveler

Reasonable for the price

do not expect too much from the picture. but, it is what you are getting for paying that price.
Not bad for a budget but can be improved further I think.
the toilet door is faulty (diff to open and close). the room is not only small but able to hear noises from outside as the wall is thin.

Family

6/10

Pleasant

31 Dec 2014

Verified traveler

Need a decent place to sleep in, this is it and thats it!

Location is good. But the hotel, they have no bellman to help with the luggage. No room service. This is a hotel good enough if you just need to sleep, thats it! But if u need additional services, not this hotel. Rates are good, unbelievably cheap. location is good enough, near street food caterers.

Family

4/10

Poor

29 Dec 2014

foong

No good

Condition not fully support like toothbrush etc.... Bath room shower water very small ....

6/10

Pleasant

24 Dec 2014

Shawn

Good Location

Hotel is within 15 minute walking distance to Platinum Mall, and Makkasan BTS station. However, the location of the hotel is along a quiet street and our taxi driver from Don Mueang Airport did not know where the hotel was and got lost, so we had to drop and walk approx. 20 minutes from where we were to the hotel.

4/10

Poor

08 Dec 2014

DienDien

Budget, period. Yup, that's all. Ridiculous staff

Booked room for 2 pax, me and my gf. Upon checking in, I was charged for an extra person charges. This is ridiculous. Had a long debate, the staff was rude, unfriendly, hostile and stubborn. End up giving in, paid the lady staff 400 baht to shut her zip, wasting almost half of the afternoon. I guess she just wanted extra cash. Now even hotel staffs earn from bribery.

Partner

8/10

Excellent

09 Oct 2014

Cathinspired

The location is relatively convenient.

The room is spacious for 2 people. However, there is this really high platform before you step into the toilet so we need to be very careful. Other than that, the overall experience was good!

8/10

Excellent

01 Oct 2014

wee

Budget Hotel Near Palladium Mall and Fashion Mall

Budget hotel stay. The price is definitely cheap and near to attraction. 10 mins walk to Fashion mall if you know the shortcut. Plenty of food stall around or on the way to Fashion mall. 2 Seven Eleven nearby. Room condition is clean and tidy. Stand alone aircon but is very cold. Clean Towels and shower/shampoo provided. No negative experience will return to this hotel next trip.

10/10

Exceptional

25 Sep 2014

Wan

Convenient near to downtown.

Surprise with the facility provided such as high speed wifi and free of charge mineral water. Thai restaurants, money changer, massage centre, mini mart and local food product shop within 2 minutes walking distance from this hotel. Excellent !!!

4/10

Poor

25 Aug 2014

rasmley

good location

poor room service i request for a morrning but no one boarder, intercom line not working.

8/10

Excellent

21 Aug 2014

Mike

near shopping place, massage shop, nice foods

the hotel like my home and it was stayed by alot malaysian

8/10

Excellent

22 Apr 2014

sin

Worth for Money

Generally its worth for money and the cleanliness is great.

8/10

Excellent

29 Dec 2013

Steve Dawson

for the money it is a good alternative.

two nights of serious jet lag there were fine...if your buying in Pratanum market area it is a good option.

6/10

Pleasant

12 Dec 2013

karthik

Budget hotel

The nice budget hotel but the location is not good

4/10

Poor

01 Dec 2013

Irene Y

Plenty of food nearby

It is convenient to get food and amenities. Its quite a walk to the nearest subway. The hotel shower is not nice to use as it has low water pressure.

4/10

Poor

15 Nov 2013

marcus

Impolite and unhelpful staff

Basically the hotel staff is unhelpful and impolite as we complaint about the shower head water flow is small . We called the operation hotline and we have yet finish our sentence she hang up the phone immediately and it took them 15mins to send someone up . After reaching our room , we explained what happened and guess what ? They told us that they flow is like this and nothing have been done ( at least try to adjust the water flow or change another room ) .
We had our room changed the following day after complaining a few times .

8/10

Excellent

02 Jul 2013

Verified traveler

Good Location

Our stay at Pratunam City Inn was very good.

Family