Name: The Crown Inn - By Blunt Bars
Address: 63 Bristol Rd, Bristol, BS31 2WA, GB

6/10

Pleasant

28 Jul 2026

Duncan

It was a big room that was reasonably well maintained. There was coffee and tea, as well as toiletries in the bathroom if you wanted to use. Not too badly located, about a 7 minute walk into the town centre.

10/10

Exceptional

17 Jul 2026

Ruth

Very good 1 night stay, super clean and friendly staff

Self

8/10

Excellent

09 Jul 2026

EDWARD

Only stayed one night workmen working all night resurfacing the road outside i managed to get in the tiny car park but blocked in by the workmen if i has wanted to go out in my car in the evening. The room was fine not keep on shared bathrooms but had a sink in the room. You get a kettle and a coffee percolator but no coffee for the peculator which was a shame. Overall was fine no big issues big Tesco nearby as no food available that night .Café nearby was not open early enough when i wanted to leave.I would stay again though.

Self

8/10

Excellent

08 Jul 2026

Paul

A very clean accommodation on a main road!

Self

2/10

Poor

28 May 2026

Bradley

They no longer do food, unless you want a free hotdog with 2 drinks!!? Room was basic but tidy, shower was horrid so I didn’t bother bathroom was quite damp, it’s a pub with rooms so better than a tent. Only on road parking or you can park across the road at the rugby club. Overall…. Not great.

Self

6/10

Pleasant

16 May 2026

Russell

The property is 300 years old, and the daily rate amongst the cheapest for the area…so expectations should be set accordingly.

The good: spacious rooms and some off-street parking out front. Easy to find and very quiet (despite being on a main road). Great double-paned windows. Check-in was easy. While the bar doesn’t serve food, there is heaps of amenity nearby. This was a good launching spot to explore Bristol and Bath (train a 5-10 min walk).

The not-so-good: The room was surface level clean…but smelled quite strongly of smoke, and the bathroom in need of some fit and finish.

2/10

Poor

03 May 2026

Ian

We got there and someone else was in the room we should have had.
After over 30 minutes of waiting and finding out no grill or food we spoke to the manager who was less than polite..
He agreed to credit the stay. Staff tried but were new and in need of support..

6/10

Pleasant

22 Apr 2026

David

Room was clean enough however noth towels in the room were stained staff where friendly

Self

4/10

Poor

19 Mar 2026

Trevor

It was okay food was dreadful. It’s the lock on the door didn’t work. I had to put a chair up against the door to stop people just walking in all in all. I wouldn’t wish to stay there again.

Self

6/10

Pleasant

17 Mar 2026

John

Very expensive for the night with no breakfast

Partner

10/10

Exceptional

11 Mar 2026

Yurii

All good

Self

6/10

Pleasant

01 Mar 2026

Peter

Bit old and tired - shower dors didn't shut properly and had to renovate the toilet seat! Appreciated the fresh milk in fridge and the friendly staff.

Partner

8/10

Excellent

01 Feb 2026

Gary

Spacious, clean comfortable room.

Self

8/10

Excellent

15 Dec 2025

maxine

The bed was comfortable and the bedding nice. I had tea and coffee making facilities with lovely biscuits.
The shower worked well. The double glazing made it really quiet.
The staff were really friendly as always

Self

8/10

Excellent

11 Dec 2025

Richard

Lovely clean room, nice staff,

Leisure Self

2/10

Poor

05 Dec 2025

Jill

The room and bathroom looked as they did on photo but in reality felt very grotty and dirty. The advert said there may be music from bar at weekend but it was that loud it actually shook the room. It was not acceptable to expect anyone to pay any money at all for such conditions. We actually left after 10 minutes, it was that bad. We felt slightly intimidated by some in the bar and the access to the rooms from the bar was easy for anyone and the lock directly to our room didn’t feel safe at all. We cut our holiday short so missed going to Stonehenge and travelled 3 hours back to sheffield rather than stay the night. Ideally, we really should get a refund

8/10

Excellent

29 Nov 2025

Sarah

Room was clean, warm and comfortable. Worked well as a one night budget option.

10/10

Exceptional

27 Nov 2025

Paul

A great stay at The Crown, room 3 this week, back of the building so very quiet. Way exceeded my expectations of a pub stay!

Business Self

8/10

Excellent

19 Nov 2025

Malcolm

My room was nice, clean and warm. The TV was not working so I watches Netflix on my ipad which was dissapointing.

Business

4/10

Poor

10 Nov 2025

Jack

Room was very dirty

Business Self

6/10

Pleasant

17 Oct 2025

Susan

The room was clean, but basic. There was cereal in the room for breakfast, tea and coffee but no milk. The room smelled when we went in, but we got used to it. The staff were friendly. The pub has live music on Saturday night which went on until midnight. But this was expected as it said the room might be over a function room.

Partner

6/10

Pleasant

15 Oct 2025

Dawn

Parking is not signposted to the rugby club across the road, stairs are steep and plentiful, door locks to rooms flimsy, shared toilet and bathroom on another landing, coffee machine still had last guests grinds in it, party downstairs until midnight, TV didn't work, bed was OK.

Business Self

2/10

Poor

11 Oct 2025

Paul

If I could leave a minus star I would. This ‘Hotel’ is a disgrace. Black mould in multiple rooms (we had to move) wallpaper falling off the walls, exposed wires, broken doors, some random dog barking in one of the other rooms through the night and very early in the morning, poorly trained staff with even poorer attitude, dirty bed linen and general shocking standards throughout. I have photos. How this Hotel has gained a score of 7 or even 3 stars is beyond me. Steer clear, stay away avoid at all costs !!!

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Akvile

Clean room

2/10

Poor

08 Oct 2025

Dishang

The staff was working in the bar aswell,
We asked to turn on the heater 3 times, but they never turned on.
At the end we need ro leave the hotel.
Never gonna cone again.
If they don’t to turn on the heater then can tell us hut the lady says always it will be on in 5 minutes.
Very wrost customer service and the lady thinks we were fool.

Business_and_leisure Friends

4/10

Poor

08 Oct 2025

Paul

Second time staying there... rats in the attic, broken toilet seat, no heating and it was freezing last night. What a difference a week makes, i had said itbwas 5 stars when i was in room 3 but room 2 was a disaster. I did raise these with them but their response was somewhat lacking in substance or empathy.

Business Self

10/10

Exceptional

02 Oct 2025

Paul

Fantastic nights sleep, very comfortable and surprisingly luxurious for a room above a pub. I was under the impression there was a carpark but it was on the street parking and i was worried about parking there all night but no issues. I stayed in the ensuite room and thoroughly enjoyed it. I will be back.

Business Self

10/10

Exceptional

02 Oct 2025

DAN

A very old building (300 years old!!!), with character, but nicely adapted to the modern life, still maintaining its character. However, the heavy smell of smoking... was not very pleasant, at least for me. Despite being on very busy road, the noise of traffic was very well insulated, which was absolutely amazing.

Business

10/10

Exceptional

30 Aug 2025

Larie

Decent accomodation not far from the town centre.

The staff lady who greeted us was polite and courteous and allowed us to check in a little early as the room was ready.

The bar area was dark but cozy. they have a beer garden but the weather was unforgiving so we could not experience it

The room was fine and the bed comfortable. The bathroom had all the amenities that you would expect and was clean. The shower was a little tight but the water pressure was great.

A few breakfast items such as cornflakes, and long life orange juice were left in the room for guests. it would have been nice to have a cooked breakfast as there is a restaurant downstairs.

Partner

6/10

Pleasant

29 Aug 2025

Deborah

Bed was comfortable

Leisure Partner

4/10

Poor

27 Aug 2025

Sophia

Poorly Maintained, not clean, unpleasant.

The staff are really welcoming and friendly.

The condition of the accommodation is very poor and in need of desperate attention.
There are clear signs of damp where the walls are peeling.
There was a strong smell of damp in the room which was very unpleasant.

There was no headboard on the bed, so there is staining on the wallpaper from other people’s heads which is unhygienic.

There are cobwebs on the windowsill so the cleaning is not done well. There is no where to store your clothing in draws or hangers, and the clothes hooks had fallen off the wall and not been put back up.
Under the sink was thick with black dirt and clearly not been cleaned, maybe ever.

The WiFi is poor and I switched back to using my phones 5G as it was just unusable.

Unfortunately there was an alarm going off in the room next door in the very early hours of a Saturday morning. It did not stop and I called the out of hours number.
When leaving my room, the room next door appears to belong to someone affiliated with the business as there wasn’t a room number, rather a sign about gaming.
Makes it even worse to be woken up at 5:30 on a Saturday morning for over 30 minutes by someone who is representing the business.

Do not stay here. I was trying to support a small business but should have stayed at a Premier Inn, or anywhere else.

Self

6/10

Pleasant

10 Aug 2025

Mir

The toilet and showeroom was seperate which was annoying, so no sink in the toilet.

Opposite a noisy neighbour with karoke.

Parking spaces are limited but some narrow off road parking.

Kettle, coffee machine, comimentary cereal, coffee and tea bags in room. There is a sink and fresh towels which are nice. There was also a fan which came in handy.

The beds are on metal frames so very squeaky with the mattress less desired.

Little on the pricey end, shouldn't have been more than £50-£55 per night, paid £75 as i expected on site safe parking.

Leisure Partner

6/10

Pleasant

08 Aug 2025

NIGEL

A “does what it says on the tin” you get the right price and it meets that point.

2/10

Poor

18 Jul 2025

stanciu

Cave. Mould on the walls. Description not accurate, it's shared bathroom.

6/10

Pleasant

05 Jul 2025

Stephen

Disappointing

We so wanted to love this place. These are good people trying to run a business with limited resources. The customer service reflected this—good, but limited. A simple ‘do not disturb’ sign would have stopped housekeeping waking my wife after a late check-in the night before. It didn’t help that it was one of the hottest nights with only a fan to cool us—not entirely the establishment’s fault given so few places have aircon in the UK. The most disappointing thing was the bathroom. The shower sealant needs replacement, and we weren’t a fan of the paper bathroom mats.

Friends_and_family Family

8/10

Excellent

20 Jun 2025

Howard

Nice stay

Great little inn with good choice of food

Business

10/10

Exceptional

20 Jun 2025

Kathryn

A great budget option.
We needed to find somewhere to stay whilst attending a concert in Bath and this was perfect for us.
Accessable by bus to both Bristol and Bath so was really convenient.
Would stay again in visiting the area.

Friends_and_family Friends

6/10

Pleasant

16 Jun 2025

Lynda

Very disappointed after arriving we were told that there was no food available for the evening also the pub was closed at 7pm that evening. We were also told that they no longer did breakfast but yet you were still advertising “breakfast available for a fee” ???? Through the night we were disturbed a few time what sounded like a water bubbling from a boiler ??? We had to go along the landing to get milk from a small table top fridge which was shared by everyone!! Our main concern was if anything was needed ie toilet paper etc nobody was around to ask. I can go on but I have to stop now so our rating is not very high at all Sorry 😢

Partner

8/10

Excellent

15 Jun 2025

George

Good value, staff were helpful on arrival and departure. Room was nicer than expected given the price. Only down side is having to share a bathroom

Self

8/10

Excellent

13 Jun 2025

Nicola

Triple room was spacious, comfortable and clean. Shower was a bit dated but sufficient.

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Dan

Easy check in with friendly staff. Wifi was excellent. Room was basic, but clean, as were amenities. Hard to fault and able to park right out front.

Leisure Self

10/10

Exceptional

07 Jun 2025

Stephen

Perfect I had a comfortable bed and a hot clean shower. Food and drinks available on site. It’s a local food pub so all usual facilities

Business

8/10

Excellent

11 May 2025

Weatherley

Lovely quick stay

I was dubious about staying here but there was no need , quirky lovely pub - the staff were super friendly, and the room had some lovely little added things , like cotton buds in a pot , bottles of shampoo / shaving gel etc. I was in a twin room overlooking the rugby club so a quite nice view - the road was right under my window but that didn’t bother me.

Bar downstairs was well stocked and I ventured into the garden and had ordered a burger with a glass of wine - wow the burger was outstanding !!! Superb food

Comfortable stay in my room - I did not use the WiFi as did not know there was a code until the am before I left - code is on the room key 🙂.

Self

8/10

Excellent

10 May 2025

Aden

Great!

Great value in a good location.

Business

6/10

Pleasant

19 Apr 2025

Verified traveler

Ok for one night

traffic quite noisy. Kettle in room with tea & coffee but no milk!

4/10

Poor

15 Mar 2025

Ian

Disorganised not sure who is in control…in need of care and attention. Positive was a good bed!

Self

10/10

Exceptional

11 Feb 2025

trevor

Good for the price

8/10

Excellent

04 Feb 2025

Suzanne

It is exactly what it says it is. A single room, green location to access the area. Always nice to have milk.

Business Self

10/10

Exceptional

31 Jan 2025

Helene

Easy to find, comfortable, dry and warm.

The building is on London Road, about 10 to 15 minutes from the bus stop (near the church).
I had booked a single room but got upgraded to a double room (larger than the 2 flats I rented when I was living in Bristol!). It was just above the pub, so it's a bit noisy until 10pm but that was fine with me as there was no noise in the corridor outside the room.
The room was quite warm (19 degrees Celsius) and really dry (60% humidity), the building it old, so the plumbing is a bit noisy, but there is an electric shower, so there aren't any issues getting warm water. There is a sign above the toilets saying that blocked toilets will incur a fine of £250: this is the going rate, as I learnt from a fellow renter who had to fork out £200 + VAT to get his toilets unblocked by a plumber, and is still waiting for the landlord to refund him (he had just moved into the property).
The bed was so comfortable that I didn't leave the room until the next morning (I had also found a movie I'd been wanting to watch for years on YouTube) however the pub downstairs looks like a really nice place to have an evening meal, they serve Pieminster pies, and on Sunday there is a carvery, starting at £14.
I really enjoyed my stay, especially as my previous visits to Keynsham (to visit houseshares) had been disappointing. The staff/owners were friendly and non intrusive.
I will definitely stay there again if I am in the area.

Self

2/10

Poor

30 Jan 2025

Alan

Sadly worn

Not a place I would recommend it’s cheap for a reason

Business

8/10

Excellent

14 Jan 2025

Terry

Low cost - very good value budget stay

Lovely service from the staff.
Unfortunately 3/5 light bulbs not working in room lamps - and no replacements available.
Other than that - super comfy room, and for the price - very good value.

Friends_and_family Family

8/10

Excellent

11 Jan 2025

Emma

Good find

Very comfortable stay. Allowed a late check in despite pub being ready to close.
Friendly service. Would stay again

Business

10/10

Exceptional

05 Jan 2025

samitha

Parking is road side ..but safe...I stayed one night only...rooms are spacious,clean.

Business_and_leisure Self

4/10

Poor

26 Dec 2024

Christopher

Staff were great. However, beds were really unconfirmed as the mattresses were really thin and squeeky on metal, spring bases.
The room hsd a very string smoky smell which was definitely not a one off. The carpet was old and smelly. I used a baby wipe on part of the walls and you can see that they desperate

Leisure Partner

6/10

Pleasant

07 Dec 2024

william

ok

Partner

2/10

Poor

04 Dec 2024

Verified traveler

Does not recommend

What can I say. Horrible place with horrible staff.
Arrived for a 1 night stay with 2 small children.
We were advised 24 hours before our stay that there would be live music, however as both the pubs website and Google state the bar is only open until 10pm this didn't appear to be an issue.
Arrived to check in and they didn't have a key for our room. Waited over an hour for a key to be provided.
The room was grubby (room 2) and looks nothing like the photos advertising it.
1. Wall paper peeling off the walls
2. In general just wasn't clean.... Had a really grotty feeling to it.
3. Shower door was broken and did not close
4. Numerous blotches of black mould throughout the room and bathroom
5. Fireplace full if cobwebs and just generally grim.... God knows when it was last actually used but didn't look like it had been cleaned for years!
6. Bedroom door lock was broken and the door barely closed.

Breakfast. Do not tick for breakfast!! Breakfast is advertised as being a selection of cereal, fresh pastries, fresh fruit and cereal bars. We were given 4 stale pastries and a couple of small boxes of cornflakes. Come the morning the 4x crossionts were rock solid and inedible. I asked the female manager if we could have some fruit as advertised and cereal bars again as advertised and she advised they didn't have any. No refund offered on the additional breakfast charge which was pathetic and not provided. Milk is in a communal mini fridge in the hallway outside the rooms.....

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Melissa

Such good value.

The bed was really comfy and the room went above and beyond for what I paid. Coffee Machine, cereal and a croissant.
Slept really well. They also let me check in Early.

Business

4/10

Poor

26 Nov 2024

Sylvia

Booked through Expedia, the info and photos are well out of date. The photos show beer on handpumps but they are no longer in use. \"Breakfast for a fee\" is replaced by cereal and croissants in the room. No hot food available in the morning.
There was no DVD player as listed, which we wanted for a particular reason. \"Daily Housekeeping\" didn't happen as no-one came into the room during our stay. I had to take our dishes to the kitchen and collect clean ones. None of the 3 lamps worked in the room and we had to wait to have them all replaced and we had to ask for the heating to be turned on as it is on a timer.
None of this good for a man having treatment for cancer, travelling to attend a funeral.

On the plus side, the staff were friendly and the snacks we had in the evening were nice.

In my opinion, this is accommodation for workmen.

8/10

Excellent

26 Oct 2024

Jay

I like it because it was clean tidy and the staff were brilliant

Leisure Self

10/10

Exceptional

25 Oct 2024

mark

Great staff great beer and great food!!

Business

2/10

Poor

23 Oct 2024

Leighton

Damp,smelly green mould

10/10

Exceptional

23 Oct 2024

Carl

Nice

Nice stay

Business

8/10

Excellent

20 Oct 2024

Kathleen

Perfectly fine

Just the job for an overnight stay
All you needed
No frills
But nothing missing either!
Would return

Partner

6/10

Pleasant

13 Oct 2024

Alicia

Basic but thoughtful accommodation

hotel accommodation was

Business Self

4/10

Poor

21 Sep 2024

Lizzie

Uncomfortable and missing basic services

I could feel every spring in the very cheap mattress so slept very poorly.
The shower wasn't attached to the wall and just produced a pathetic dribble of too hot water so unusable.
The cup/bowl wasn't cleaned during the day, or muesli packet replaced so i got half a very cheap breakfast and half a juice box per day.

Its a budget place, but not that cheap so i expected mire. its the same price as a travelodge which offers a lot more and is actually comfortable.

The staff are nice and friendly and the location is fine for a cheap visit to Bath, but I'm certainly not coming back.

Self

8/10

Excellent

16 Sep 2024

Gary

From the first time we walked in until the moment we left all the staff we came across were friendly, polite and very helpful.The room was clean and well kept, the bar served nice food and beer. All in all we would stay there again if down that way.

Leisure Partner

4/10

Poor

08 Sep 2024

Lee

Room was very dirty with insects in the lights, on the window ledges etc and a few bugs creeping around the room itself. Damp around the shower and broken sockets etc - room is very much in need of a refit. I opted for the family room so I had an en-suite so this wasn't exactly a budget option.
No cooked breakfast option just a prepacked croissant and pack of cornflakes with a communal fridge for milk.
Parking was also on a very busy main road and a very good chance of someone clipping the car - managed to find some parking on the estate behind but get drenched walking to and from the car.
Didn't opt for dining at the pub as it seemed more of a rowdy drinking pub when I checked in.

Business Self

10/10

Exceptional

08 Sep 2024

Barry

Clean and tidy very friendly staff

2/10

Poor

11 Aug 2024

Sean

The smell in our room is what unfortunately makes this place somewhere I would not recommend for anyone else to stay at. The smell of smoke was awful (literally like someone had chained smoked in the room for years). The smell was stuck to the bedding, pillows… everything! It made the place feel really unclean and dirty. Upon arrival, our room door had been left open with a fan on in the room and a window open… I can only presume staff knew about the smell and tried to get rid of it before our arrival. It would have been nice for staff to tell us about this (or change our room). I would feel ashamed giving this room to anyone with how bad the smell was. We didn’t have time to mention to staff and it was literally a place to drop our bags off and go out. But when we got back we literally couldn’t sleep due to the smell… it made us feel physically sick. We checked out before staff were in work so didn’t get an opportunity to mention this to anyone. If you don’t mind the smell of smoke then you’re okay… but if you do, I wouldn’t not recommend!

Leisure Partner

8/10

Excellent

05 Aug 2024

Mark

Superb for price I came back from a supposed coastal 5 star hotel the weekend and this delivered way beyond that for what they offered in room.. A pleasant surprise beds ultra comfy very clean nice spacious bathroom good reception from TV nice staff pub serving food on site i would definitely return & recommend

Business_and_leisure Family_with_children

8/10

Excellent

30 Jul 2024

David

Helpful, friendly staff. Good value

Bargain economy accommodation next to busy main road, but noise was ok once window was closed. Nice touches like coffee machine in room (excellent coffee as well!) and cornflakes and croissant for breakfast left in room. Shower rail was broken, so had a nice bath instead! TV didn't work but super helpful staff set up a spare one so I could watch the Olympics. Overall, great value for money.

Self

8/10

Excellent

20 Jul 2024

Steven

Cheap and cheerful overnight stay

Cheap and cheerful overnight stay at crown Inn. High quality bed linen was superb with great pillows. But bed frames could do with better supper and veyter mattresses. Fabulous old building too.

Friends_and_family Family

6/10

Pleasant

10 Jul 2024

Chris

Good room and hotel for the money - however there is no parking and it is on a busy road so had to park and walk to the hotel, no towels provided for the shared bathroom facility and tv in room did not work - however the rooms are recently decorated, there is a nice selection of tea/coffee and ultimately it is good value

Business Self

4/10

Poor

07 Jul 2024

Verified traveler

Nice location, but rooms need attention.

Dilapidated, damp, room in need of much refurbishment.

Nice in room continental breakfast and coffee, but room needs updating and attention to damp wall and overall decoration.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2024

Michael

Good value for money.

This hotel was firstly extremely good value for money. However the low price does mean it come with a few shortcomings. But there are also sufficient positives to provide adequate balance.
Shortcomings: bed not very comfortable. Communal shower and toilet looked tired and could do with refurbishment.
Breakfast was a croissant and cereal and as such knit very exciting.
Positives fresh filter coffee, instant coffee and choice of teas. Apple juice and bottled water.
I’m unlikely to use this hotel again because of the bed, and lack of a cooked breakfast. That said it remains good value for money and would appeal to those on a tight budget.

Self

8/10

Excellent

23 Jun 2024

Grace

Staff great, but no parking except on road

Business_and_leisure

10/10

Exceptional

16 Jun 2024

Julita

The short stay

Unexpected light breakfast in the room

Friends_and_family Family

10/10

Exceptional

09 Jun 2024

Belinda

Very clean. Good to have complementary food and drink.

Leisure Partner

10/10

Exceptional

02 Jun 2024

Alison

Lovely stay. Staff very friendly and helpful. Room very comfortable. Lots of thoughtful extras.

10/10

Exceptional

19 May 2024

Peter

What a gem .

What a little gem. 15 mins from town. £15 in Uber.
Friendly staff and lovely room.
Will definitely will stay again

Self

8/10

Excellent

13 May 2024

harry

Was worth the money and room was tidy and sufficient for a few nights stay.
Bus was right outside the property.
Staff were friendly and attentive.
Would stay again.

Leisure Self

6/10

Pleasant

12 May 2024

Olaf

Cheap and mixed experience

Mixed experience.

Breakfast consisted of a UPF croissant but no milk for tea or coffee, no fruit. They forgot to give me any breakfast the second morning.

Friendly staff. I was glad they saved my bag which I'd left downstairs.

Very noisy with the window open on the main road. I was glad for the sink in the room and the towels.

Food was basic, manufactured pies. I would have liked home cooked pies. The broccoli stalks were old and shrivelled. Not good.

But cheap to stay.

Business

4/10

Poor

29 Apr 2024

guangzhi

Terrible mattress

10/10

Exceptional

14 Apr 2024

Sam

Lovely double room with en-suite, comfortable bed, everything there I needed for my stay. Lovely welcome on arrival. Thank you.

Leisure Self

10/10

Exceptional

09 Apr 2024

Sadie

The room and en-suite were clean, the bed was ginormous and comfy, we both had a great night sleep. They even provided extra toiletries which were a god send. We had a great choice of hot beverages and had a kettle and a coffee maker in the room. The room was more than spacious for the two of us and our dog. The owners were superb, just a lovely stay all together. We stayed for 2 nights

Business Pet

4/10

Poor

19 Mar 2024

Rita

The whole property was tired and dirty. At the top of the stairs was a pile of dirty bed linen and bath towels throughout the day, the milk for breakfast/coffee was a 2 litre carton in a refrigerator balanced precariously on a small table on the landing. one of the two single beds in the room had a plywood board under the mattress presumably because the bed was broken, decided not to have a shower. This is an old building and I appreciate the rising costs today make running a hotel difficult, but there are simple things that can be done to improve the guests experience.

Leisure Partner

2/10

Poor

23 Feb 2024

Alice

Horrendous smell of sewage through out the rooms and a dirty shared toilet. A let down as you can see the cleaners add a nice touch trying to make the room feel personal with filter coffee and snacks.

10/10

Exceptional

18 Feb 2024

James

Friendly and welcoming staff. Tidy and clean rooms with extras In. Walking distance to shops and train station. Would stay again and definitely recommend

Leisure

10/10

Exceptional

22 Jan 2024

M.

cheap and cheerful

Business Self

10/10

Exceptional

22 Jan 2024

Verified traveler

Amazing little place, a gem of a find

This little place was amazong, the room had more facilities than i've had in any hotel room ive ever stayed at, the bed was very comfortable and came with an electric blanket for extra heat during this time of year. The staff were very welcoming and friendly, the hotel also has it's own bar and restaurant, the restaurant was fantastic, the food was really good and at a very affordable price.

Business

6/10

Pleasant

30 Dec 2023

David

The centrally heated room was very comfortable bed,good shower and visibally clean rooms.Breakfast only continental no cooked available! Limited evening menu due to staff holidays.

Leisure Partner

2/10

Poor

30 Dec 2023

craig

Avoid Avoid Avoid!!!!!!!! Unless you dont like sleeping.

Tried to stay here before christmas and unfortunatley had to leave the hotel a few hours into our stay.

In general it was ok at best but the noise that is generated from the pub below is unbearable especially if there is a band / karaoke going on.

It was so loud that the whole room was shaking and you were unable to hear the tv even at full volume.

We had no warning that this was the case with these rooms not even at check in was it mentioned. In later emails i was told its all over there social media, im assuming that they have live bands on but surely this level of disruption should be clear to the customer when purchasing the rooms.

We had to leave at 10.30pm and drive home as sleep was impossible.

Tried to get a refund or even a goodwill gesture as this clearly isnt advertised anywhere on expedia or on the room discriptions but have been met with total unprofessionalism from both the hotel and expedia.

How anyone can think this level of noise is acceptable when people book a room to sleep in is beyond me.

The easiest thing to do when they have these events on is not book the rooms out and then the problem is solved.

I would also avoid expedia who are totally useless. There is no protection for the customer and the customer service is dreadful.

Luckily i didnt pay a huge amount for this room £80 but others may not be so lucky.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2023

Linda

A real gem!

I missed check in by 5 hours as I arrived at 3am! I was welcomed warmly and shown to my room despite the time. The room was great, so warm and comfy and the in room cereals and snacks were fantastic, and the bathroom had everything you could possibly need in - chain hotels should take note!

Self

2/10

Poor

10 Dec 2023

mary

Very scruffy and smelled of damp, loud christmas parties went on toll past midnight. For the price it was terrible but the staff were all wonderful

Leisure

6/10

Pleasant

02 Dec 2023

Tony

I would expect en-suite facilities for the price (significant increase since last year). Evening meal was good value and promptly served. Breakfast facilities in the room suited my early start. Better than breakfast in the foyer last year.

Leisure Self

6/10

Pleasant

29 Nov 2023

Matthew

I feel like the property was making an effort but it just wasn’t the right property for us and I feel I could have made that decision better if not mislead by the online advertising. Firstly, I don’t think “free parking” should be advertised just when they mean you may be able to find a parking spot on the side of the main road (by parking halfway up the sidewalk in front of garbage bins) in front of the hotel late at night after enough other people have gone home. It was my fault to be naive enough to book a Friday night at a hotel that has a live band performing until 1145pm, but it meant difficulty getting to sleep earlier. Also the bathroom didn’t have central plumbing, so the toilet was very noisy and we avoided having a shower. The room was also a bit difficult to access with several doors and stairs making it particularly hard with large staircases. There were no staff in the morning, leaving us uncertain what to do with checkout. On the positive side, the local cover band and happy crowd we listened to until 1145pm was a lot of fun (a nice pub to visit if not staying the night), the room well heated and the beds were comfortable.

Leisure

8/10

Excellent

27 Nov 2023

Louise

Great staff

Leisure Friends

10/10

Exceptional

29 Aug 2023

Raviraj

Excellent location to stay

Leisure Family

8/10

Excellent

21 Aug 2023

Verified traveler

Good value, everything adequate

Welcome was ok, room was ok, bed largely comfy, shared toilet and bathroom ok, though across the landing to get to them.
Breakfast was basic but ok for the cost of the room.

Self

4/10

Poor

15 Aug 2023

Peter

Let me start off saying the staff is great. They were curious, kind, and as helpful as they could be. The unmentioned shared bathroom, inoperative WiFi the staff didn't know how to fix, and fleas where not great. I've done shared bathrooms and even shared rooms, so it's not that it has a shared bathroom. Willfully withholding information on Expedia is what is so disappointing. I chose this lodging over another because the other had a shared bathroom! I ended up paying more and traveling further away to stay here. The property is for sale, so I doubt it will get any better.

Leisure Self