Name: Moxy Warsaw City
Address: Towarowa Street 30, Warsaw, PL

10/10

Exceptional

22 Jul 2026

José Javier

Area with good transit. Clean room. Wifi could better.

Partner

10/10

Exceptional

21 Jul 2026

Wynne

The place is clean and modern. Staffs was okay but not friendly.

Friends

10/10

Exceptional

19 Jul 2026

Sarika

Very cozy, central and wonderful hotel. I had smooth couple of nights stay here. There is a bar and little food + drinks purchase corner next to check in area - It was super helpful if you needed a quick grab late at night as it is open 24/7. Staff were also very nice and breakfast was delicious. Highly recommend it!

Self

10/10

Exceptional

19 Jul 2026

Oliver

Fantastic hotel with loads of facilities
great rooms

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

George

Another four nights in a clesn, comfortable and convenient hotel.

Partner

8/10

Excellent

12 Jul 2026

Bozena

Good location in the city and convenient parking facility. Staff at the reception and the bar was OK, could make a bit more effort to be kind.

Partner

8/10

Excellent

07 Jul 2026

syed

rooms were clean but small, staff was nice breakfast was ok

Self

2/10

Poor

05 Jul 2026

HESAM

Avoid this property by all means! the staff are rude and unhelpful, the food is terrible, prices are outrageous for food, the food menu is limited and all microwaved junk food.
There is no mini fridge in the room even to keep a bottle of water. They have a small container that you have to fetch water from all the way at the end of the hall from a water dispenser. I ordered lasagna and when they served it to me the server never told me that the dish came out of oven and it is very hot. I burned my right hand trying to move the dish. I brought it to the staff attention, but they didn't care. I asked to talk to the manager of the hotel. They refuse my request and said the manager does not talk to guests. I would not stay at this hotel even if it was for free!

Friends

6/10

Pleasant

23 Jun 2026

Shiona

Room cleaning was often quite late in the day and we had to request a few times around 5pm as we came back wanting showers and couldn’t.

Room was fine but no bedroom bin, water dispenser per floor was a nice touch.

Our phone kept single ringing one day and it’s went into the night. Quite weird. Was really loud between rooms and no soundproofing for the bathroom was uncomfortable

Friends_and_family Friends

6/10

Pleasant

21 Jun 2026

Nadia

Convenient location near city district. Quite far from old town but good for conference centre. The air conditioning was loud and not powerful and the wine on offer was terrible.

Self

8/10

Excellent

19 May 2026

Daniel

Breakfast was very good
Parking very clean and safe

Partner

10/10

Exceptional

17 May 2026

Martyna

Nice hotel with everything you need. Staff are kind but would be helpful to have a bit more direction and support from them.
However overall it was a great stay.
I will add that we added the breakfast via Expedia and it was worth the discounted price as it was nice and fresh and filling.

Family_with_children

10/10

Exceptional

10 May 2026

Marco

Great location and sleek, modern rooms. The young staff brings a wonderful energy to the place. Breakfast is generous, though a bit pricey. A fantastic experience, I’d definitely stay here again!

Partner

10/10

Exceptional

09 May 2026

Rafal

No breakfast

Friends

8/10

Excellent

21 Apr 2026

Alidad

Staff was friendly and the place is located in a nice area

10/10

Exceptional

25 Mar 2026

George

As new condition, good size well fitted room will large TV and plenty of plug sockets.
Trams a very short walk and two brilliant museums the same.
10 mins from an area with a collection of modern restaurants and a music bar

Self

2/10

Poor

26 Feb 2026

Christopher

Hotel 3 gwiazdkowy bez 3-gwiazdkowych udogodnień (np. Czajnik). Pod hotelem nagabują gości pijane, a raczej naćpane kobiety nie mówiące w języku polskim. Przed hotelem, wejściem frontowym, przez kilka dni na śniegu były duże ilości krwi (jak po bójce), nikt tego nie posprzątał. Nie dość, że śniadania były biedne, a baked beans zimny, to jeszcze nie koniec nieprzyjemności. Po zakończeniu pobytu, pan z recepcji udaje sie do waszego pokoju robi zdjecia normalnie użytkowanych ręczników, żeby za chwile wysłać gościom zdjecie ręcznika przed profesjonalnym praniem i naliczyć karę pieniężną za “zniszczenia” (ręcznik posiada normalne ślady użytkowania). I tak o to, można wyłudzić od każdego klienta po 250 zł za ręcznik. Interes im kwitnie, a zagraniczni klienci są naciągani. Nie polecam! Nie płaćcie jeśli wam naliczą, tylko od razu zgłaszać do UOKiK.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Khine

It was very nice & clean. 24 hrs bar with a free drink on arrival. Staff are friendly as well.

Leisure Friends

2/10

Poor

24 Jan 2026

Wiktoria

Terrible! Don’t stay here!
⭐️ 1 Star
I was charged £106 for “stained bedding”, yet the bedding was not clean even before or after replacement. When they put new bedding on, it was still dirty. Completely unacceptable to charge that amount when the room and bedding were not properly cleaned in the first place. Very disappointed with the service and cleanliness.

8/10

Excellent

23 Jan 2026

Adam

The hotel is pretty new, large rooms with good quality furniture, all good. Water station at every floor, hot water In the bar area, all very functional and useful.

Two things need fixing:
1. Sub standard breakfasts… selection and quality need improvement.

2. Bar prices are rather hopeful… starting from £5/ 25PLN for tea and up. The bar is usually empty… I wonder if we can figure out a connection ;)

10/10

Exceptional

11 Jan 2026

Rebecca

The staff was so nice. Grab an go food options were so convenient. Room was well spaced and super clean.

10/10

Exceptional

31 Dec 2025

Laura

Excellent, clean, modern hotel. Rooms lovely and spacious with all amenities. Hotel bar area fab with board games and table football available

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Ivan

Clean rooms, nice staff, and great amenities.

Everything is new and spotless.

Leisure Self

10/10

Exceptional

01 Dec 2025

Roland

Good location, very well service and breakfast. The staff was very helpful

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Dean

Friendly staff upon checking in. Quick and efficient. Rooms very modern, clean and light. Nice touch to receive a welcome drink on arrival. Well located, in close proximity to the city centre and old town. Bolt taxi's were really handy, very cheap to travel around the city. Air conditioning in rooms a little tricky to manage. Lots of plug sockets to charge devices. The only minor negative was the sensor light under the beds were very sensitive and came on during night time when moving in bed. Breakfast also crammed a little with minimal space to move around when choosing your food. Overall, a lovely modern hotel and well located to explore the city.

Leisure Friends

10/10

Exceptional

28 Nov 2025

Todod

Clean,spacious, great staff, nice welcome drink

Partner

10/10

Exceptional

19 Nov 2025

Robert

20 mins walk into main town, hotel itself was clean, staff were very friendly and helpful

Friends_and_family Friends

8/10

Excellent

17 Nov 2025

Steve

Room was comfortable. Could have benefited further by an additional bin for the room and tea/coffee facilities.

Partner

10/10

Exceptional

06 Nov 2025

Ishan

Best Hotel with reasonable rate. If you are in Poland book this hotel. It has everything you need around it. Fancy Restaurants, Shopping places, Safe , Easy Access to everything.
Breakfast was best. Everything was fresh and tasty. Hotel staff is Very nice and helpful.

Leisure Partner

10/10

Exceptional

30 Oct 2025

LEONID

Fantastic

Business

10/10

Exceptional

29 Oct 2025

LEONID

Perfect

Business

10/10

Exceptional

03 Oct 2025

David

Clean rooms. Helpful and friendly staff.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Isaac

Good place to be and enjoy this area of Warsaw

Leisure Partner

2/10

Poor

09 Sep 2025

Lukasz

This was not my first stay at this hotel, but after my most recent visit, I am truly appalled. It all began with a false fire alarm, not caused by any real fire hazard, but by a malfunction in the fire protection system. As a result, from 2:00 a.m. until 4:30 a.m., we were forced to wait outside the hotel. I lost a night’s sleep, was left completely exhausted, and received neither an apology nor any form of compensation.

Of course, the fire brigade arrived on site, but the issue turned out to be purely technical. In the middle of the night, the hotel manager was called in, trying to disable the alarm, but there were major problems. Ultimately, due to a technical failure, I spent half the night standing outside in the cold.

The final straw, however, was the last incident. At check-in, my card was charged an incorrect amount — higher than what I was supposed to pay. I noticed this in my room and went back to reception to report the problem. The staff member assured me that the authorization would be released and I would simply pay again. Yet, the block was never lifted, and during the night shift, the staff charged me again, placing another hold on my card.

I raised the issue once more at check-out, and I was promised that all holds would be released immediately. Seven days have now passed, and my funds are still frozen. Yesterday, I wrote an email to the hotel staff asking for action, but I have received no response whatsoever.

I am extremely disappointed with my most rece

Business

10/10

Exceptional

06 Sep 2025

Cintia

Enjoyed overall service, vibe and hotel concept.

10/10

Exceptional

04 Sep 2025

Warren

An excellent stay with very fine staff on hand to help.

Leisure Friends

4/10

Poor

03 Sep 2025

Kinga

I have asked to extend for 40’ my stay and they wanted to charge me already. No kidness or favour here just money, they will charge for anything. No, just no

Self

10/10

Exceptional

03 Sep 2025

Matthew

Great hotel

Great hotel, very stylish and staff were friendly and really helpful. Big room, big comfortable bed and modern bathroom. Very good location, 10 mins on tram to centre of town from tram stop outside or a short walk and then 10 minute tram to the old town

Self

6/10

Pleasant

27 Aug 2025

Marcin

Very tiny rooms. No kettle in the room. If I wanted to have a coffee or tea you have to go down to the common area by the front desk. No refrigerator in the room either.

8/10

Excellent

20 Aug 2025

Richard

Clean hotel

Clean hotel, but it's a bit in the middle of nowhere

Partner

6/10

Pleasant

17 Aug 2025

Milou

Staff is very unfriendly. More talking to each other than to the waiting guests. Hotel itself is good, lot of public transport options in the neighbourhood. Approx 20 minutes from old town by tram.

6/10

Pleasant

14 Aug 2025

Marteko

Small room night light to bright but nice hotel clean and friendly staff

6/10

Pleasant

14 Aug 2025

Marek

Great hotel with forward thinking design. The staff needs to be completely replaced as they are mainly you gstwrs with no customer service experience. Either they have been poorly trained or there is a shortage of staff in the area. I really liked the hotel for its design on pair with PURO hotels. However no kettle in the room or tea options in the room forces you to go downstairs. There for 50zl you can get two teas. This is a joke even for more premium brands which ROXY (Marriot in disguise) pretends to be. Also internet was too slow for the era we live in. The gym needs dumbbells.

Leisure Partner

4/10

Poor

10 Aug 2025

McReynolds

Minimal property. Room has no fridge or safe. Asked to get two more pillows and they said they couldn’t.

Clean safe but very minimal property. Staff average

Business Family

4/10

Poor

31 Jul 2025

nildemar

Not 4 stars

Parking very expensive
no refrigerator.
not 4 stars

Self

6/10

Pleasant

31 Jul 2025

Mai

Too far from centre

8/10

Excellent

31 Jul 2025

Latika

Great hotel. Would have appreciated a kettle and coffee in room.

Business Self

10/10

Exceptional

25 Jul 2025

McReynolds

Rooms and property along with staff was excellent. Only suggestion is add a refrigerator to the room.

Leisure Family

10/10

Exceptional

23 Jul 2025

Piotr

Brand new hotel. The breakfast was very good. Staff was nice and friendly.

Leisure Family

8/10

Excellent

23 Jul 2025

Nora

New location

10/10

Exceptional

21 Jul 2025

alexandre

very good

Leisure Self

8/10

Excellent

18 Jul 2025

Stephen

This stay was an overnight stop-over on journey. I was a little bit confused on entry by the reception and bar being built into one unit, but one I realised the arrangement it was OK. Friendly receptionists.

Good covered underground parking available.

Leisure Self

10/10

Exceptional

21 Jun 2025

Monika

I had a fantastic stay at this charming hotel in Warsaw! The location is incredibly convenient, right in the heart of the city, making it easy to explore all the major sights, restaurants, and shops on foot or via nearby public transport. The hotel itself is spotlessly clean, with a delightful retro style that adds a unique and nostalgic vibe to the experience—think vintage decor with a modern twist. The rooms were cozy, well-maintained, and offered everything needed for a comfortable stay. For the price, it’s an absolute steal, delivering great value without compromising on quality or atmosphere. The staff were friendly and attentive, making my trip even more enjoyable. Highly recommend this gem for anyone visiting Warsaw!

Friends_and_family Family

8/10

Excellent

06 Jun 2025

latoya s.

Location and accessibility to the train station was convenient. Beautiful cozy layout, clean lockers for luggage storage, games, benefits of new construction, safe, books and seating. As for dislikes, the Moxy cocktail was terrible…taste like tea water, no iron in the room, and the mattress was a bit hard. But overall nice stay, just have to be prepared for the negatives mentioned.

Business_and_leisure Self

10/10

Exceptional

28 May 2025

Oscar

Great hotel , great location ! The immediate area is great , definitely walkable, 10/10 would recommend this hotel if you are staying in Warsaw

Side note the hotel has a very art deco mix with industrialism which makes this a cool gathering spot for drinks or meetings !!

Leisure Friends

10/10

Exceptional

24 May 2025

Thomas

Part of a Newly Rebuilt Warsaw

I enjoyed my stay, particularly the vibe that the Moxy chain was created to give. The nearby tram stop makes it easy to travel through the city without needing a car.

Self

10/10

Exceptional

19 May 2025

Peter

The room was better than on the photos. Also the staff is very nice which does not always happen in Poland.

Leisure Self

10/10

Exceptional

02 Aug 2026

PIOTR

Frokost 👌😊...................

10/10

Exceptional

02 Aug 2026

Hege Anda

Kjempekult hotell, sentralt i forhold til tog, trikk og buss. Rommet var stilig og sengene gode. Aircondition fungerte bra. Rimelig hotell. Vi hadde ikke frokost men det finnes og det var bar åpen. Kul resepsjon.

10/10

Exceptional

29 Jul 2026

Peter

Great stay!

10/10

Exceptional

25 Jul 2026

Margarita

Very good hotel, close to the public transport and other facilities. Very comfortable beds.

8/10

Excellent

24 Jul 2026

Jeanette

Fint hotell , personalen lämnade lite att önska. Men i övrigt bra. Inte jättebra läge om man vill strosa i gamla delarna av stan.

10/10

Exceptional

21 Jul 2026

Urs

Sauberes Zimmer und praktische Lage

Friends_and_family Friends

8/10

Excellent

21 Jul 2026

Stian

Veldig fint hotel. Litt for harde senger for vår smak, men fasilitetene ellers var veldig bra

Partner

6/10

Pleasant

21 Jul 2026

Daniel

Not a very good breakfast, and expensive

Partner

8/10

Excellent

20 Jul 2026

Ann-Sofie

Trång frukostbuffé och inte så bra utsikt från just vårat rum 😅 Men allt i allt ett bra och stiligt hotell👌

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Ronald van

Prima hotel voor een stedentrip naar Warschau.

Self

8/10

Excellent

30 Jun 2026

Fabio

Nel complesso l'hotel mi è piaciuto e lo consiglio. Si tratta di una struttura moderna situata in un'ottima posizione nella zona dei grattacieli di Wola. Il punto di forza è sicuramente la qualità del riposo, con un letto davvero molto comodo. Un servizio extra molto apprezzato è la presenza di dispenser per l'acqua ad ogni piano, comodissimi per ricaricare la propria borraccia.
L'unico aspetto da tenere in considerazione riguarda la gestione degli spazi in camera: il bagno è un po' piccolo e manca un vero e proprio armadio. Ci sono solo degli scaffali con 5 stampelle, il che potrebbe risultare un po' scomodo se si viaggia per più notti e si hanno molti vestiti da sistemare.
Nonostante questo dettaglio, l'esperienza è stata decisamente positiva e ci tornerei volentieri.

Friends

10/10

Exceptional

16 Jun 2026

Hans Even

Flotte rom til konkurransedyktige priser! Daglig rengjøring på rommene virket veldig nøye da det var plettfritt når vi kom tilbake på kvelden. Badet har en meget bra dusjløsning i forhold til det jeg har segt på mange andre moderne hoteller. Her er det skyvedør slik at man slipper at det blir bløtt på hele badet. Frokosten har det du trenger, det finnes et treningsrom man kan benytte, samt et par møterom for 4-6 stykk hvor man kan trekke seg tilbake. Resepsjonen og området rundt er svært hipt og kult, og man har en velkomstdrink gratis. Lokasjonen er svært sentral i finansdistriktet, med gode kollektivmuligheter. Bolt til gamlebyen koster ca 30PLN

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Tinneke

Niet alle personeelsleden spraken vloeiend Engels. Maar deden wel hun uiterste best om ons te woord te staan.

Er stond een waterfles op de kamer, dewelke je kan vullen aan de waterdispenser in de gang.

Verder hadden we een zeer aangenaam verblijf. De kamers zijn nieuw en goed onderhouden.

Partner

8/10

Excellent

06 Jun 2026

Mattia

Camera ampia e pulita. Ottima la palestra, sempre aperta. Consigliato.

Family

10/10

Exceptional

02 Jun 2026

Oscar

Posizione ottima
Struttura nuova e molto pop
Da rivedere la colazione strutturata male