The Villa Levens

2/10

Poor

21 Apr 2025

Masaki

Once we arrived there, we found that the hotel was closed because of the strike. No explanation in advance. We had to book other hotel suddenly and we couldn't have a choice but to stay at a hotel that is far away. We can't believe it and we don't recommend all of you to stay here.

Leisure Family

10/10

Exceptional

05 Jan 2025

David

Great hotel for dogs and staff were great.

Friends_and_family Family

6/10

Pleasant

03 Jan 2025

Karin

Weather may have influenced my view!

A little bit dated and our room was next to the reception desk. Staff were lovely, Christmas decs were nice, but missing a little bit of something
We didn’t get to explore as the weather was dreadful

Partner

6/10

Pleasant

01 Jan 2025

Maria

Lovely but dated

Lovely staff but sadly the rooms need updating however the bed was very comfy

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Sam

Its just a friendly lovely plqce to visit felt so welcome

Leisure Family

10/10

Exceptional

05 Nov 2024

Wayne B

This was the perfect spot to stay at the end of a long holiday. We had a beautiful suitte looking over the front gardens. Staff were very friendly and obliging. Restuarant and bar in the property. You need a car to go exploring, but only 5 minutes from Kendal.
Would definetely stay there again.

Partner

8/10

Excellent

10 Oct 2024

Tony

Pleasant stay for a business trip

Breakfast was only being served at 07.30am a little late for me however reception did say I would receive a credit note for the breakfast, as yet I have not been contacted about this.

Business Self

8/10

Excellent

22 Sep 2024

David

A lovely place to stay, we treated ourselves to a state room so had superb views, bed was really comfy and there was even a tv at the end of the bath.
We arrived about 2 hours ahead of check and was told we would have to wait till 3 or pay a £25 early check in fee .The lady was lovely, made a fuss of our dog, she was really helpful in providing info about a walk we could do, which we really enjoyed & had a lovely cream tea at Leven's Hall during the walk, dogs are welcome in the courtyard there.
Improvement opportunity for the hotel, the lady didn't check if the room was available, I think it would of been as we only booked it 2 days ago and nearly went for 2 nights, so it was available then. If we had requested early check at time if booking then I can understand the fee, if the room was available when we arrive why charge the fee, we may well have gone to the room and then had a cream tea at the hotel and then spent our money with the hotel, after all that's what you're probably hoping your guests will do, not the ladies fault I guess just the hotel policy.

Partner

6/10

Pleasant

04 Sep 2024

Wonthat

It's ok, I'll be honest I was expecting a lot better than the reviews and condition shows. The staff were helpful and pleasant. On arrival greeted pleasantly by the staff and it was our first visit I didn't know where to head to 1st and asked for local knowledge, I was expecting a wealth of knowledge from the reception staff however not as knowledgeable as I would have wanted. We checked into our room and it was a good size. Plenty of room and big enough for the family. The carpet was a little grubby, the beds were made however the duvet was questionable, they were lumpy in places as if they had just come out of the washing and the cotton inside had not flattened which made for an uncomfortable sleep. there was lipstick/red stains on the phone handset. When we was out they had carried out a turn down service, there wasn't much done, the beds were made but they weren't even made up properly, my kids could have done a better job, the bedsheet was half hanging out and the duvets on top were just thrown back onto the beds and to top it off the floor wasn't vacuumed. that was a sore sight to see when we returned. plus points for the hotel were the complimentary waters and biscuits. The breakfast was ok, they had overloaded my eggs benedict with too much hollandaise sauce. You can definitely find better outside of the hotel and cheaper for the same choices. I would recommend an additional reading chair in the room we stayed in. Overall just OK

Leisure Family_with_children

10/10

Exceptional

16 Aug 2024

Mohsen

Everything is good, just need to work on their food, it wasn’t meny choices. Staffs so helpful
And friendly.

Leisure Family

10/10

Exceptional

07 Aug 2024

Trevor

Fantastic hotel

Leisure Partner

8/10

Excellent

06 Aug 2024

Richard

The property is an older period style with modern decor which blends very well. Very nice and helpful staff and a great location for my requirements in the nearby area.

Business Self

10/10

Exceptional

23 Jul 2024

andrea

Great little place

Staff were lovely, everyone was happy to chat, really friendly place with that manor house looks and feels with stunning views and very comfy beds

Partner

4/10

Poor

15 Jul 2024

Craig

Room 16 avoid avoid

Room 16, avoid!!! Above the kitchen, the hottest room in the world. The hotel obviously know this as they have put a plug in air con unit in the room which is very noisy and barely makes any difference. We had the window open all night and still could not breathe.
The WiFi also does not reach room 16, which isn’t the end of the world but this would be a big issue if someone staying there needed to work or be connected.
Nobody at the hotel asked us how our stay was and to be honest I just wanted to leave as soon as possible in the morning.
Our route out of the hotel was made dangerous by staff mopping the main entrance floor at 9am which seems like an odd, busy and dangerous time to do this.
Unfortunately we will never stay here again.

Friends_and_family Family

8/10

Excellent

27 Jun 2024

Terri

Lovely house with character. Staff very friendly and welcoming. Could be a bit cleaner in the rooms. We were the only ones dining in so slightly lacked atmosphere but staff had the right level of attentiveness. Breakfast nice and freshly cooked. Great wedding venue.

Leisure Family

10/10

Exceptional

27 Jun 2024

Robert

Country perfection

Beautiful grounds, lovely building and delicious restaurant.

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Robert

Country perfection

Beautiful grounds, lovely building and delicious restaurant.

Friends_and_family Family

8/10

Excellent

24 Jun 2024

Susan

Very welcoming, lovely food spoilt slightly by a dead fly squashed on the room window, not in a position that could have been overlooked. Some areas of the room were a little shabby, but we still intend to stay there again.

Leisure Partner

6/10

Pleasant

22 Jun 2024

Karen

Good location and friendly staff but clearly staff not trained in dietary restrictions nor serious nature of gluten for a celiac. They did check but not one of serving staff knew about gluten

Leisure Family

10/10

Exceptional

13 Jun 2024

John

A lovely hotel with a relaxed atmosphere and professional friendly staff to look after me.
I thoroughly enjoyed my stay

Business Self

4/10

Poor

08 Jun 2024

Volker

Faulty Villa in a lovely setting

Leisure Partner

8/10

Excellent

19 May 2024

William

Perfect setting for a wedding

Leisure Self

10/10

Exceptional

18 May 2024

ceri

Very very friendly staff, great hotel, fantastic with dogs

Partner

10/10

Exceptional

17 May 2024

April

This was a beautiful room, and we had the most wonderful stay.

Leisure Family

10/10

Exceptional

31 Mar 2024

Ian

We stayed for 2 nights. Needed a dog friendly hotel and this ticked all the boxes. The grounds are beautiful and extensive. Waking up to half a dozen deer on the lawn was lovely. The family room was fantastic, the bathroom was very clean and looked newly renovated. The food is as all the reviews state. We enjoyed every single meal. We are already looking at booking another stay.

Leisure Family_with_children

8/10

Excellent

24 Mar 2024

Verified traveler

Beautiful grounds and location, the staff were friendly and service was excellent.
The room was beautiful. The evening meal in the restaurant wasn’t the best but the breakfast was superb. Plenty of continental options and cooked breakfast very tasty. Again, the staff the next morning were very friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2024

Natasha

Had a lovely stay on Valentine’s Day. Ordered off the normal menu food was delicious. All staff were lovely, friendly and welcoming.

Leisure Partner

10/10

Exceptional

28 Feb 2024

Tanisha

Fabulous Valentines weekend

Amazing views, staff were absolutely incredible and made sure we had a great time. Gave us lots of information and guidance, food recommendations and went out of their way to make sure everything was perfect and we had everything we needed. Very well priced and the food and breakfast was in a world of its own. Absolutely will be back, it has become a new favourite to visit!

Partner

10/10

Exceptional

29 Dec 2023

Guy

Super place to stay

Lovey family run hotel, relaxed atmosphere but efficient. Decent sized room and huge bath. Nice dinner and good range of drinks and served till kate

Friends_and_family Friends

8/10

Excellent

23 Oct 2023

Philip

It is a lovely old property, spacious and with fittings done to a high standard.

Leisure Partner

10/10

Exceptional

27 Sep 2023

Stephen

Friendly staff and excellent room.

All the staff were very friendly and welcoming, the room presented very well with excellent views over the countryside.
Parking easy.
Breakfast cooked to order.
We stayed two nights and would stay again if in the area.

Partner

6/10

Pleasant

08 Sep 2023

Verified traveler

Could be better

Excellent staff. Room could do with a spruce up. Breakfast good shame about the evening meal menu

Partner

10/10

Exceptional

04 Sep 2023

Timothy

Nice countryside hotel in a convenient location

Nice hotel in a nice location. Staff are friendly and professional. Rooms are spacious and well appointed. Cleanliness is very good. My only complain was the bed was too soft for my liking, and they were a lot of pillows and cushions I had to move aside to use the bed, but otherwise no other complaints. Breakfast was very nice, and I had supper there too which was pretty good, with decent service pace.

Business

8/10

Excellent

02 Sep 2023

David

Very good location as a stop over from Scotland. The hotel is really very nice, lovely grounds, nice bar and public rooms. Great breakfast. Our family room on the top floor was a bit stuffy, it could do with a proper air-con unit and the shower was a little tricky to get out of as you clamber over the bath rim. Very nice dinner too, although the steak was a little over-cooked.

Leisure Family

10/10

Exceptional

01 Sep 2023

David

Great Hotel

The food was amazing great Hotel

Business

8/10

Excellent

25 Aug 2023

B

Hit and miss - needs functioning air con and clean

First the positives:
- the hotel is beautiful and the location is equally gorgeous.
- the breakfast and dinner were ok, but not great for the price.
- the walk from the hotel to the Levens House is stunning and cannot be recommended enough.
- the staff were friendly and flexible with (slightly late) dinner and traditional high tea bookings.

The negatives
- the rooms are VERY warm in the summer an there is no air conditioning.
- there were water-cooled fans in the room, but neither of them actually worked properly. When I tried to refill the water buckets, it was clear that that they had NEVER been cleaned, so probably clogged with dirt.
- no gym or pool
- no shower or shampoo I’m one room.
- one room was not tidied, water replaced, one of the 4 days.
- black mould on silicone in bathroom (could be easily removed with bleach, why is it left?)

Friends_and_family Family

6/10

Pleasant

22 Aug 2023

Gary

Decent hotel and stay

The Villa was a nice, clean, decent hotel. Nice dinner, good choice of drinks, but quite an average breakfast. Very frustrating WiFi when you expect much better these days. Fortunate that hotels in Kendal aren’t particularly salubrious.

Business

10/10

Exceptional

22 Aug 2023

Scott

This was a great find. We had a family room that was great and dog friendly. The room was a good size with 2 proper single beds rather than a pull out sofa bed like most hotel family rooms.
The only downside was that the room was very hot and the air conditioning unit wasn't very good and the bathroom needed a bit of TLC i.e re grouting around the bath etc
Straight from the hotel we found some amazing walks for the dog.
The staff were super nice and friendly and we can't wait to stay here again.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2023

Umair

Had a great weekend stay! Staff are really nice. Had a bit of a hiccup with one of the showers but staff made up for all of that.

Leisure Friends

10/10

Exceptional

20 Aug 2023

Felicity

Booked as a pit stop en route down the country, so I didn't really explore properly, but the staff were extremely helpful & friendly & the room was great

Leisure Self

10/10

Exceptional

29 Jul 2023

Mohammad

Perfect

Leisure Family_with_children

8/10

Excellent

22 Jul 2023

Kallum

Good stop over !

Staff were very friendly, Lobby was very grand and old fashioned as to be expected in a manor, breakfast was nice beds were comfy, only thing that was a bit disappointing was the room and decor was a bit dated could of done with a refurbish as it didn’t match the bathroom witch looked new and modern overall we had a pleasant night !

Partner

10/10

Exceptional

23 Jun 2023

Paul

Villa Levens is a beautiful hotel, and well worth a visit.
I can't fault the place, and would definitely stay again.

Partner

10/10

Exceptional

14 Jun 2023

Marie-Anne

All perfect but was missing a fridge in room

Leisure Self

8/10

Excellent

13 Jun 2023

Stephen

Very pleasant hotel

Lovely hotel. We stayed when there was a heatwave. Our room was fairly small but up in the eaves and the room became very hot and despite the portable fan/air con we just couldn’t get the room comfortable. Asked if we could change rooms and there was no hesitation to move us to a ground floor room. Our cases were moved in the afternoon and the staff closed the curtains so as to keep the room cooler. The room was much more comfortable which made for an excellent stay.

Staff lovely and helpful, accommodation good as well as the food.

Happy to recommend this hotel

Partner

10/10

Exceptional

06 Jun 2023

Colin

Excellent venue stands out from the big chains!

Booked for one night, short notice visit to the Lakes and were very pleased with the whole experience, the hotel, the grounds, location, service, food etc! Special thanks to Josh behind the bar and the lady at reception, everyone was very helpful. Having spent a lifetime in big corporate chain hotels, the Villa Levens was refreshing with it's friendly personal service!

Partner

10/10

Exceptional

22 May 2023

Louise

Perfect night away

Lovely little hotel. Great staff. Fantastic room (2) and the grounds were lovely. Food in the restaurant was fantastic as well! Perfect little night away!

Partner

8/10

Excellent

22 May 2023

Tim

Quirky charm

Definitely a wedding hotel like many these days, but the room we had was huge, clean and comfortable. The hotel is in a very interesting building and charming in may ways.
The staff were attentive and the food was good.
The windows propped up by sections of log show that some parts of the hotel need attention.

Partner

10/10

Exceptional

17 May 2023

Peter

A wonderful hotel full of character and quality.

Leisure Partner

6/10

Pleasant

24 Apr 2023

Neil

Great location, hotel and food.

Greta location, lovely grounds and fantastic building.
On arrival, greeted by the friendly reception staff and able to leave bags while we went out for the day. On return, given keys to room, unfortunately the room had the wrong number of beds set up, so was provided another room very quickly. The new room was on the top floor up very steep stairs (I had to carry my older Labrador as she was unable to make it up). On arrival to the room, there was a strong drainage smell (the room window was wide open, so assume this was a known issue). The room was also massively hot (with a stand-alone air conditioning unit in the corner). While we got used to the smell, the heat was an issue all night (the electric went off when we left the room, so the air conditioner didn’t work). So we had a restless night (especially the dogs). We didn’t mention this at the time as we’d had to carry bags, dogs and kids to the two rooms already, so didn’t want another move. Bathroom was big, but shower had a lot of mould and needed a silicon refurb)

Breakfast was great, service excellent and very good value for money.

Would stay again, but would request a different room (away from the top floor) up front.

Friends_and_family Family

6/10

Pleasant

30 Mar 2023

colin

Meh, it’s ok

The bed was very lumpy you could feel every spring in it, the shower was only tepid too, also no elec car charging which is a bit archaic in 2023

Business

10/10

Exceptional

22 Feb 2023

Michael

Lovely place to stay

Friendly, & attentive staff, a comfortable room and great food. All in a beautiful location.

Friends_and_family Family

10/10

Exceptional

13 Feb 2023

Caet

Lovely Hotel

Lovely old building with high ceilings and well equipped rooms. Staff all very friendly and accommodating. Food very good. Carpets and round the exterior of the windows could have been a bit cleaner, but not bad enough to deter us from booking again.

Partner

10/10

Exceptional

29 Dec 2022

Colette

A lovely stay at Villa Levens

Myself and three friends had a lovely relaxing one night stay at the Villa Levens. I’ve been twice before and had the same enjoyable, comfortable stay at a reasonable price. Could highly recommend.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2022

Robert

The Villa Levens is a beautiful hotel, beautifully restored and remodeled. The breakfast is wonderful, the scenery is amazing and the staff super friendly. The rooms are spacious and very comfortable. We’ll definitely stay there again if we are back in the area.

Leisure Family

8/10

Excellent

24 Sep 2022

Keith

Great value stopover on the way to Scotland. The staff were very helpful and accommodating. The food in the restaurant was excellent.

Partner

10/10

Exceptional

05 Sep 2022

Hilda

Hotel was god location, 5 miles from Kendal. We stayed one night, food and service excellant.

Friends_and_family Friends

8/10

Excellent

01 Sep 2022

Mayoor

Good convenient location from the main arterial routes. Great breakfast options. Staff were attentive and gave us a warm welcome.

Leisure

10/10

Exceptional

30 Aug 2022

Lorraine

Very comfortable stay, lovely breakfast. Bed was comfy and room very clean - we have a small dog and the hotel was great and dog friendly

Friends_and_family Family

10/10

Exceptional

28 Aug 2022

Dar

Bathroom is very nice. Bed mattress not so much and our room (15) is above the delivery doors so the delivery at 5am woke us up and the closing of van and kitchen doors can be loud. Might have been less if we closed the window but it would have been too warm specially without air conditioning or even a fan.

Leisure Partner

8/10

Excellent

17 Aug 2022

Wayne

Well worth the price

Lovely and quiet, secluded and relaxing! Small hotel so felt quite exclusive. Food in the restaurant was very nice, a bit limited on the dessert menu but well priced. Room was spacious with a very comfortable bed. There were some general unsightly areas that needed attention such as damaged plaster on the walls and cobwebs and spiders around the radiator but otherwise a well appointed room. Could always benefit from a soft closing toilet seat 😁. Staff were friendly and approachable.

Partner

10/10

Exceptional

28 Jul 2022

Jonathan

Charming property with wonderful staff. Lovely grounds.

Leisure Family_with_children

8/10

Excellent

18 Jul 2022

Oliver

A nice location !

A lovely hotel in a beautiful setting, ideal for weddings, group get-togethers etc. Food quality excellent (breakfast and dinner).
One or two minor glitches, we were on 2nd floor and were faced with a myriad of staircases going down, not clear whether they all led to reception (a sign or an explanation on check in would help).
Staffing organisation at breakfast seemed a bit chaotic and poorly organised with delay for restocking the buffet with juice, and being supplied tea and toast etc.

Partner

10/10

Exceptional

14 Jun 2022

Verified traveler

Great hotel ,value for money.

Great stay,value for money ,food very good and room excellent.

Business

10/10

Exceptional

01 Jun 2022

Cath

Absolutely recommend

Beautiful building in lovely grounds. Really impressed with the staff.
Very good restaurant with excellent dinner - good choice, well cooked.

Partner

4/10

Poor

18 May 2022

Patricia

The property was difficult to find and when we arrived just after 20:00 after a very long journey we were told the kitchen was closed. 'Room service' was fairly basic sandwiches which we were advised to eat in the bar. The roof was leaking in our room but it was too late to get up and complain and when we reported it in the morning there was no apology. Breakfast was not that great either - cereal and a barely cooked English breakfast. Disappointing for a 4-star hotel.

Leisure Partner

8/10

Excellent

22 Apr 2022

Expedia

A pleasant stay

Staff were very friendly and the hotel exterior and dining areas were well kept. The room was a little tired though and not the cleanest. A shame as I feel the hotel has great potential, but needs a bit of money spending on it.

Friends_and_family Family

10/10

Exceptional

05 Apr 2022

Adam

Lovely stay at a great, small hotel

Perfect stay - lovely hotel and amazing staff!

Self

6/10

Pleasant

25 Oct 2021

Verified traveler

Mixed thoughts to be honest for 4star

Check in was a little under whelming….when asked if we could walk the dog somewhere we were told, “there’s some grass over there”…..turns out there is a footpath that takes you through to the deer park and onto levels hall…..more local knowledge would be better. Breakfast was also average, portions were small and when asked for sauce, we’d finished before it even arrived! The staff were friendly, and it is a great place to take dogs, the decor is a little tired in the rooms, but the bathrooms were brand new. Water was hot, and towels were fluffy, always a bonus.

Partner

10/10

Exceptional

18 Oct 2021

Michael

Great building and lovely staff. A good stay.

Partner

10/10

Exceptional

24 Sep 2021

Jacqui

Beautiful

Lovely hotel , friendly staff and excellent food had a very enjoyable stay

Partner

2/10

Poor

29 Aug 2021

Richard

Unbelievably hot room

The room was unbearably hot for some reason. It wasn’t a particularly hot day. It was clearly an ongoing issue as they had air conditioning units in the room and all windows open. Nothing made any difference and the staff didn’t seem too bothered. The room should not be made available until they sorted out the issues. We got no sleep. I wouldn’t stay here again.

Friends_and_family Family

6/10

Pleasant

26 Aug 2021

Elena

Hotel restaurant meal

Very disappointed with our dinner at The Villa Levens. Mediocre and overpriced food.

Friends_and_family Friends

8/10

Excellent

07 Aug 2021

Verified traveler

Good location,

Leisure

8/10

Excellent

16 Jul 2021

Mark

Overnight Stay 19th July

Lovely overnight stay for our 30th Wedding Anniversary. Stayed here before staff are always friendly and the service and food is terrific.

Partner