Name: Maria Condesa
Address: Atlixco No. 132 Hipodromo Condesa, Mexico City, 6170, MX

10/10

Exceptional

02 Aug 2026

Rufus Ramon Mock

Great

10/10

Exceptional

02 Aug 2026

Rufus

Great

10/10

Exceptional

02 Aug 2026

Rufus

Great

10/10

Exceptional

01 Aug 2026

Empress

Very enjoyable stay, staff was super quick to respond and accommodate!

10/10

Exceptional

24 Jul 2026

John

Wonderful Stay at Hotel Condesa
We had a fantastic stay at Hotel Condesa in Mexico City. The rooms were spotless and well-maintained throughout our visit, and we appreciated that the towels were changed daily — a small touch that made a big difference. The continental breakfast was a great way to start each day, and the hotel's location put us within walking distance of so many wonderful restaurants, making it easy to explore the local food scene.
But what really made our stay special was the staff. Everyone we interacted with was incredibly friendly and went out of their way to be helpful, whether we needed restaurant recommendations, directions, or just had a quick question. Their warmth and hospitality really elevated the whole experience.
The only minor downside was the distance to public transportation, but this was easily solved with Uber, which was both convenient and inexpensive to use throughout the city.
Overall, we'd happily stay here again and would recommend it to anyone visiting Mexico City.

2/10

Poor

16 Jul 2026

Antonia

DO NOT GO HERE! This is 100% not a boutique hotel. Expedia had them noted with high ratings, how that is the case, I do not know.

Contacted them PRIOR to arrival to insure as some reviews stated they had construction in or around area (didn’t see till after booking). They assured us that there was no construction. There was constant banging and construction right NEXT DOOR since early morning.

You walk in directly to stairs and what they call a lobby but it’s a tiny entrance, there is no front desk. Just a random lady sitting at a little seat under the stairs with an iPad. So if you have any issues, no assistance.

1. Key cards to Both rooms did not function properly making it difficult to open doors to rooms, according to iPad lady it’s normal, need to move it around. -_-
2.Floors were dirty and sticky, they looked as they haven’t been mopped in some time.
3. Rooms (& halls) are very dark even with all lights on, and curtains opened. Shades don’t work well, rusted open.
4.Bed conforter had stains! Let IPad lady know and just said “oh”. Had to pull off to sleep.
5. Bathroom had AWFUL sewage stench, even with door closed.
6. Second bedroom had loose TOILET, not seat, Toilet.
7. Dirty shower floor.
8. Dead bug on the wall by the bed.
9. Carpet didn’t stay down, tripping hazard.
10. Television didn’t work.
11. Told we need to take out our garbage to a closet down the hall.
Checked out next day and they refused to refund any money. $1800 WASTED!!

Family

8/10

Excellent

14 Jul 2026

Crespin

The Maria Condesa is in a fantastic location—close to great restaurants and cafés and situated in a safe, walkable area of Mexico City. The made-to-order breakfast each morning was a wonderful way to start the day, and Chef Pedro was incredibly kind and accommodating. Our rooms were spacious, clean, and the beds were very comfortable.

Our only disappointment involved the amenities that were advertised when we booked through Expedia. Our reservation included a complimentary bottle of wine for each room (we booked two rooms) and listed an airport shuttle as an available amenity. When we asked about the wine, the front desk told us there would be an extra charge but said they would look into it. Unfortunately, we never received the wine. Since we were celebrating both our anniversary and a birthday, this was a bit disappointing.

We also found out that the advertised airport shuttle was not actually available. Instead, the hotel offered to arrange a trusted taxi service for an additional fee.

Overall, we really enjoyed our stay at Maria Condesa and would recommend it for its excellent location, comfortable accommodations, and friendly staff. We simply hope the amenities listed on Expedia are updated so future guests have accurate expectations when booking.

Family

8/10

Excellent

12 Jul 2026

Samir

Excruciating

4/10

Poor

09 Jul 2026

Hernan

The location was great albeit for some street noise and late night partying (not at hotel property). Buffett pictured is far from reality. The bathroom had a foul odor. No caddy for luggage was available. No microwave. One electric outlet in the whole room. Closet design did not allow for clothes to drape down. Limited space. Door slams into furniture as you enter. One window had no drapes. We booked a separate hotel but had to remain there due to an injury. Maybe it will improve.

Family

10/10

Exceptional

08 Jul 2026

Gabriel

The hotel is very well located, lots of chilaquiles around, lol. The bed and the room are very comfortable. Would stay again, definitely

Self

10/10

Exceptional

07 Jul 2026

Alejandro

Staff was amazing. Location was great. Neighborhood was lovely

Partner

4/10

Poor

06 Jul 2026

Kapil

There was a strong paint smell in the room. Clearly there was work being done in the premise but the staff failed to acknowledge it. the staff hardly know any English and made it hard to communicate

Partner

10/10

Exceptional

02 Jul 2026

Uriel

The breakfast was amazing and the staff were great!

Partner

4/10

Poor

30 Jun 2026

Cheryl

If you enjoy being woken up at 6:45am in the morning every single day weekday and weekends by a person mopping right outside your door this is the place for you. Our room was on the 1st floor and there were gaps above and below the door. You can hear everything happening downstairs and upstairs. Although we asked them to not wake us up with the mopping so early they continued to do so. The hallway appears to be used as a storage closet with an old mattress and old carts and chairs stacked up along the hallway. Honestly if felt a bit unseemly. The breakfast was basic but we were put off by the fact that the numerous squirrels spend time on top of the tables before the guests are seated and the tables are not cleaned after a squirrel is on it. When I mentioned this to the staff they happily told me all the names of the squirrels as if they were pets. There is a great breakfast place though right across the street and other great cafe breakfast places around the corner half a block down. We did not like that there is no security lock on the inside of the door. On the plus side, the room itself was big with an attached sitting area. It has AC. We turned on the TV but found only one channel so we didn't use it. The staff clean the room nicely every day and the location can't be beat. We might go back and see if it's any different in an upper floor room. So this hotel is a \"Maybe\".

10/10

Exceptional

26 Jun 2026

Jose

Lo recomiendo

10/10

Exceptional

02 Jun 2026

Todd

Great location in Condesa and very friendly staff. I’d recommend.

Partner

8/10

Excellent

01 Jun 2026

nancy

I had a great stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful.

Self

8/10

Excellent

19 May 2026

RICARDO

Bien todo

Partner

8/10

Excellent

12 May 2026

Barbara

The good: elevators, air conditioning, nice shower, free breakfast on lovely rooftop. The bad: under renovation so stairwells blocked, smelled of paint, parquet floor was coming up in the middle of the room entrance and a bath mat was put over it. Staff could help with check in but not oriented for recommendations. English was a bit rough (better than my Spanish but not what I was expecting at this price point

Friends

8/10

Excellent

11 May 2026

TERI

The staff was friendly. Room was clean and cozy. Bed very comfortable. Location convenient for walking. Pedro made us delicious breakfast in the mornings up on the 5th floor. The actual espresso machine lacked supplies- that felt cheap. Some extra water would be nice.
The hotel is Under construction, so it is noisy and also we could not take stairs. It will be so nice when they finish. Should I get a discount though?
We loved the sauna but would like more cedar smell.

Partner

6/10

Pleasant

05 May 2026

gilles

Receptionist was umfriendly i don t know why she is doing that job. Breakast food and employee were great

8/10

Excellent

12 Apr 2026

margaret

Charming, clean, & well maintained. Highly recommend for a budget option! Great deal for the price. They are in the middle of renovations so there was a little dealing around that (some morning noise after 8:00 & we needed to carry bags up 1 floor but they helped). The upside: you’ll get a freshly renovated space with beautiful bathrooms. Cooked to order breakfast on rooftop terrace by friendly staff. (Still under renovation but fine with us - no issues.) Would happily stay here again. Great deal!

Partner

10/10

Exceptional

11 Apr 2026

Erick

Wonderful, professional, friendly, and super accommodating staff. Breakfast to order was brought so quickly and tasted delicious. The location was prime and the neighborhood was one of my favorites to stay in my international travels thus far. The room was great, bed was super comfortable and bathroom was clean and beautiful. However, the shower water pressure could have been better and unfortunately seems to be the norm when travelling to Mexico, no matter the level of hotel in my experience. The hotel restaurant was also undergoing construction during our stay which we were not notified of until we got there. A heads up about this would have been preferred. Overall, would stay here again on a return trip to Mexico City.

4/10

Poor

11 Apr 2026

Sara

I was told to move rooms mid stay at 10pm for the following day. They are doing construction on all floors and all the floors are dirty and dusty. My new room was missing items. Asked for credit for inconvenience and no response from management. The elevator was not working and then not going to lobby floor for most of stay. They should fully disclose the amount of construction they’re doing so when you book this, you’re fully aware of what you’re getting into. I do not recommend this place due to the lack of disclosure and lack of communication.

Self

8/10

Excellent

06 Apr 2026

Marcie

Best value for location and comfort! If you want bougie, stay in Polanco. If you value simple and clean with a cool vibe, stay here and in La Condesa. The bars downstairs were lively on Thursday and Friday during our stay. A bit of noise, but not too bad. It’s a vibrant city afterall. Hope to return soon!

Partner

4/10

Poor

02 Apr 2026

Joseph

The location was fantastic and the staff were friendly. Unfortunately, there was significant construction on all levels of the hotel: painting and stacks of boxes in the main entrance, hanging plastic sheets that prevented us from using the stairs which felt like a fire hazard, extremely loud hammering beginning around 7:30am in the morning, unfinished rooftop bar area, miscellaneous equipment scattered on all levels of the hotel. This didn't prevent us from enjoying our stay in CDMX, but it was a bummer that they never informed us of the extent of the construction, even when we were checking in. We learned we couldn't take the stairs simply by trying and running into walls of plastic. They told us they hope to finish construction in May, which seems like a stretch considering the extent of the renovations, but the owner should seriously consider closing temporarily, dramatically reducing the pricing, or at the very least being up front with guests.

Partner

8/10

Excellent

30 Mar 2026

Lynne

3 couples 3 rooms, one week. Loved CDMX. Loved the location. Loved the staff. Great value. Good cooked to order breakfast. Downsides. Slimy dark shower. Not enough light for makeup at bathroom mirror. Rooms on Main Street are a little loud. 201 was our best room. Great bed and pillows. Some rooms did not have safes. 201 outlets would not work correctly to fully charge phones. Glad I brought batteries. Bring earplugs and an eye mask just in case. I would certainly stay here again.

8/10

Excellent

22 Mar 2026

Mark

Breakfast was fantastic with Pedro preparing whatever you asked for. The hotel is undergoing renovations currently. When they are done it will be worth a five star review. A bit noisy as it is right above a couple of bar restaurants. Perfect location.

Partner

10/10

Exceptional

18 Mar 2026

Marissa

This hotel is in a great location in the heart of Condesa. You can easily walk to plenty of shops and restaurants. I think they are renovating the rooms right now, and the end result was truly lovely. The staff was very polite and knowledgeable, and tried their best to accommodate us with the language barrier. The beds were huge and comfy, and the air conditioning was also a plus! I would stay here again!

Family

8/10

Excellent

15 Mar 2026

ANTONIO

Staff, breakfast, many restaurants and bars in the surrounding area. Excellent location.

Family

6/10

Pleasant

14 Mar 2026

María

Solo nessitan mejorar en servicio de llamadas por teléfono y que se haga un poco de limpieza en la área de la regadera nessita mucho servicio y que cierren bien las puertas sólo esto espero y mejoren y ya que regresemos la se haya terminado la construcción para tener acceso ala terraza y al los desayunos mencionados muchas gracias

8/10

Excellent

19 Feb 2026

Li

Room was very clean. Great location and nice staff.

However, on the first night, we were shocked at how tiny our room (#302) was. It was a complete misrepresentation of what we had paid for - half the size. No desk, no table, no sofa. TV was hang from the ceiling. One of the two windows only has a thin curtain, making the room very bright even at night from street lights. Expedia wasn’t able to do anything except compensating us with some omekey points.

The following day, we happened to see hotel staff cleaning the two rooms next door, 301 and 303. Each looked like rooms from a different hotel - twice as big with a desk and a sofa, with just one window that has blackout curtains. The hotel manager agreed to change ours to Room 301 which we were super happy with and thankful for.

I think it’s extremely unfair if a guest pays the same rate to stay in rooms ending with #2 which should be offered at a heavily discounted price.

Partner

8/10

Excellent

15 Feb 2026

Pamela

The room and the staff were wonderful
But there was a lot of noise almost every night and morning l-especially when the bar next door closed at 2
I barely slept because they had construction going on starting at 9 am the last four mornings
I pay to sleep well in a hotel, and they didn’t seem to care about the noise

2/10

Poor

11 Feb 2026

SAJINI

I gave this rating because primarily, I believe the owner and the way that this place is being run a couple of weeks after I made the reservation. I got an email from them that some construction was going on in the lobby. On requesting a quiet room they said it was impossible for them to give me a quiet room or to ensure my comfort during the stay They advised me to cancel my reservation with Expedia when I reached out to Expedia, I was informed that Expedia reached out to this hotel, and there was no response.

I was concerned about arriving here and about my stay here, but I found out that there was no construction going on and the room was quiet and the employees were good and polite. However, they consistently had problems with the door key, which would never open the door and each time the receptionist had to run up to open the door. In addition, the TV in the room was not worki I have a feeling that they wanted me to terminate my reservation there so that they can keep the money And not refund it and not provide a service. I had a non-refundable booking the owner of the hotel who was also the chef was very rude to me the morning that I saw him when I asked for a check out statement in case the airport wanted one. I also informed him that I would be giving him a negative rating because he kept sending me emails from the reception that my stay could not be comfortable due to the construction. He was very rude. He had anger issues and he told me never to come back again.

Business_and_leisure Self

2/10

Poor

26 Jan 2026

Robert

Our trip got off to a rough start as the hotel was under renovation, which meant a lot of construction noise and dust as well as the terrace, where breakfast was to be served (which was a factor in choosing the hotel) being closed. The hotel offered to bring breakfast to the room, but there was no comfortable place to enjoy it. Such things happen, but there was worse to come.

There was no hot water in the sink, which made shaving a bracing experience, and there was no phone in the room - the phone jack was in the wall at the head of the bed. All the furniture was wobbly and uneven, and the lighting was dim and inadequate.

Upon checking out, the woman at the desk requested that we wait while she inspected the room. She came back down with a dirty hand towel marked with lipstick and insisted we pay 200 pesos for the stained cloth. My wife does not wear lipstick (nor do I), and it was obvious we were simply being scammed. As we were on our way to the airport, we had no choice but to pay the fee. I have never had this happen at any property we have rented through Expedia (or anywhere else), and this is outrageous and unacceptable. My advice is to steer clear of this hotel. We talked with another guest, who had stayed at Maria Condesa before, and he said it was clear something was going on with management as the place was nowhere as nice as it once was. Travelers should stay away, andExpedia should review the current four-star rating as the hotel in no way merits such a status.

Leisure Partner

2/10

Poor

18 Jan 2026

Marina

This was one of the worst experiences in my life. When we arrived after midnight, after 8 hr flight delay, we were informed by a rude receptionist that the hotel is under renovation, noise starts at 7AM, and we need to pay for all three nights, or go elsewhere. I was shocked but because it was so late we had no choice. Only got worse from there. Filthy, electric outlets not working in the room etc. Dust from renos. Stay away.

Leisure Partner

8/10

Excellent

08 Jan 2026

Armando

Yes

2/10

Poor

08 Jan 2026

Oscar

The hotel was in shambles. I had to move to a new hotel and they would not issue a refund.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Mark

The room was quite large and well equipped. Large shower with plenty of hot water. Very nice bath towels. Very comfortable king sized bed.

The staff was excellent, especially Pedro the chef at the included breakfast. He personally tailors the breakfast to your desires. And he’s quite a character.

10/10

Exceptional

02 Jan 2026

Maximo

Fine dining!

2/10

Poor

25 Dec 2025

Homer

Hotel room had leak in bathroom sink. No TV as advertised and there was construction going on at all times of day. Hotel is next to two noisy bars that stayed open until 2am and played loud music. Horrible stay. Would not recommend at all and request some type of credit as the advertising for this hotel was inauthentic.

Leisure Partner

8/10

Excellent

17 Dec 2025

Ismael

Nice area

8/10

Excellent

17 Dec 2025

Allen

The room was clean, updated and comfortable. The staff were excellent! Breakfast was great every morning and staff personalized each meal to our liking. The hotel location was perfect. Very close to many restaurants, bars and coffee shops. The staff really makes María Condesa special. I will certainly stay there again without hesitation!

Partner

2/10

Poor

14 Dec 2025

Louie

Upon arrival on December 8 we discovered the hotel was undergoing a renovation. The tile flooring outside our room and on every floor of the hotel was being replaced. The workers arrived around 8am and worked until 7pm. When we returned on the third evening the floor of our room and all the surfaces was covered in dust from the sawing and sanding and in the hallway. Contacted Expedia to get our reservation cancelled so we could move to another hotel. The Expedia agent only offered a $55 credit. Called back the next morning and Expedia finally agreed to a $250 credit and booked us in another hotel. Even though Expedia did provide some relief they shouldn’t be booking people into this hotel until the renovation is completed.

The good sized room had been remodeled with a nice spacious bathroom. The cooked to order breakfast provided in the rooftop terrace was tasty and the gentleman who appeared to be the manager was pleasant but he was the only staff we encountered who spoke English. He was apologetic about the remodeling but after three days we weren’t willing to put up with the noise and dust and moved to another hotel.

4/10

Poor

13 Dec 2025

lina

People were very kind. However, they were doing major construction work, which made my stay less than ideal. There was a lot of noise during the day until 8pm and the construction workers started in the morning. This, sleeping late wasn’t an option. That kind of construction work should be disclosed up front with guests. As a guest, I should have been give the option to stay or not given the loud construction work being done. Breakfast was great.

10/10

Exceptional

01 Dec 2025

Jeffrey

Great staff

10/10

Exceptional

30 Nov 2025

JOANNE

Our stay exceeded expectations. Clean, safe neighborhood, quiet and value for money. Great walking neighborhood. Easy to get the places we wanted to visit. Breakfast and Pedro were a great bonus.

Leisure Partner

8/10

Excellent

28 Nov 2025

Tory

I loved the location. Double paned windows meant you could not hear the noise from outside. You could hear the hallway noise since the doors are not sealed well.

Comfortable bed, good pillows, great water pressure although the bathroom can be smelly from the pipes.

The staff were extremely friendly and helpful. The complimentary breakfast was freshly made and a good start to the day.

There are Nespresso machines in the room. We did have to ask to have a corkscrew and hairdryer brought to the room.

Shampoo, body wash, and conditioner were all good quality.

Leisure Partner

4/10

Poor

23 Nov 2025

Chris

I had high hopes considering the listing and photos and to get there after check in to find out my room wasn’t ready. When it was finally ready, it was under construction zone and remodeling which made for a lot of drilling and unsafe, tools, and furniture located in the hallways of the hotel. They had a room for me on the first floor (night 1) , but told me I had to move to the second floor for the remaining days of my trip. I had to tell staff to stop drilling in the evening to try and get rest and to be quiet.

The Chef, who was a really nice gentleman apologized to me numerous times who was also running the front desk due to staff shortage. He mentioned they were in the process of remodeling it and rooms weren’t available as they were doing construction and taking things out and lots of sawing.

There is two restaurants downstairs so you will hear music and people and the crowds so it can be loud at times. I showed The Chef the shower door, which did not close as the maintenance repair guys put the door on backwards so the shower door wouldn’t close while taking a shower making it a puddle of water once stepped out.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Leah

The room was clean and spacious, the staff was friendly, and the daily breakfast was perfect!

Leisure Partner

10/10

Exceptional

02 Nov 2025

Andrei

Great staff!

8/10

Excellent

31 Oct 2025

Eva

El hotel tiene una súper ubicación. El personal súper amable y profesional. Especialmente Pedro en el restaurante.
No le di las 5 estrellas porque necesitan ajustar la descripción en el website (el desayuno es a la carta. No bufete y no tiene shuttle al aeropuerto) y porque estaban iniciando una remodelación. Pero con todo muy recomendable si se quiere experimentar La Condesa

10/10

Exceptional

30 Oct 2025

Sandra

Fantastic :) highly recommend. Great service clean and good location

8/10

Excellent

24 Oct 2025

Cristobal

Staff was very nice helpful and cordial.

10/10

Exceptional

19 Oct 2025

Emily

it was a really cute hotel, staff were helpful, breakfast was delicious and the room was great. i LOVED the sauna!!

Leisure Self

4/10

Poor

15 Oct 2025

Rachel

Overall, the location was great, and the breakfast accommodation that was included with our stay was wonderful.
We also had a sauna in our bedroom, that was really nice as well. The reason why we gave two stars was because the check-in was not that friendly…basically they gave us a piece of paper to read over asked if everything looked OK and then told us our room number. We were on the fourth floor and noticed that at times it was super loud above us and it was because the breakfast area was right above our room. The bed would also shake if people were walking above and below us. It was very odd…
The showers were also VERY cold and the room was really hot. When we checked out we notified the front desk of these issues and it was brushed off.

Leisure Partner

10/10

Exceptional

08 Oct 2025

David

A1

Leisure Partner

10/10

Exceptional

05 Oct 2025

julie

Lovely small hotel in charming neighborhood. Loved the morning desayuna on rooftop terrace and room furnishings....

Leisure Self

10/10

Exceptional

17 Sep 2025

Jeffrey

This place was clean and the staff was very kind. But the best part was how close it was to almost everything, all within walking distance.

10/10

Exceptional

16 Sep 2025

Stephanie

Beautiful boutique hotel and centrally located.

Leisure Family

10/10

Exceptional

07 Sep 2025

Sal

Just great

Leisure Family

10/10

Exceptional

07 Sep 2025

Sal

Great place to stay it has everything you’ll need, close to restaurants, bars and the most iconic areas like Reforma Chapultepec Zocalo etc.
Chef Pedro is awesome great service and his food is mmmmm… delicious.
See ya next time.

Leisure Family

10/10

Exceptional

07 Sep 2025

Adriana

The best thing about the property is location and price. It is not super luxurious, but it is perfectly adequate. It’s a beautiful walk too many restaurants. You get daily breakfast from the nicest cooks. We really enjoyed our stay! They did run out of water bottles one day and did not make any attempt to go get some. We had to go buy our own. I will continue to stay at this property whenever I visit CDMX!

Leisure Friends

8/10

Excellent

07 Sep 2025

Ernest

Good area to walk around. Good location

Leisure Family

10/10

Exceptional

08 Aug 2025

Ernesto

Excellent

Amazing location and great staff.

Partner

10/10

Exceptional

27 Jul 2025

Thomas

Excellent

Leisure Family

10/10

Exceptional

27 Jul 2025

Bryan

The staff were incredible and super nice

Leisure Self

10/10

Exceptional

09 Jul 2025

Stephen

Location is superb - great neighbourhood, very walkable and lots of stores and restaurants. Brochures, info (e.g. WiFi instructions, breakfast details, etc.) would have helpful to have in room.
Room was very nice and bathroom was large. A/C worked great when it was hot, and we were also able to open windows when it was cooler.
A lot of attention to detail in the room (nice fabrics, pottery in the room.etc)
Breakfast was great (choose your own,essentially) on the rooftop. Reception staff could have been more engaged and helpful, but restaurant staff very pleasant and fun.

Leisure

10/10

Exceptional

06 Jul 2025

Rene

Very quiet and clean hotel! We would definitely recommend!

Leisure Family

10/10

Exceptional

02 Jul 2025

Devon Lawrence

Husband and I stayed for one week. We loved having pancakes in the morning and walking to the park and museums during the day. There are some great lunch and dinner options just around the blocks of the hotel. The place was well kept, the staff was amazing and lovely even though we don’t speak much Spanish. We would definitely stay there again… please note in Mexico City. You place toilet paper in the trash everywhere you go, but all the comforts of home!

Leisure Partner

10/10

Exceptional

29 Jun 2025

william

This is a great deal. Pedro and Sandria host a wonderful breakfast. Not too fancy which is what we like. The area is really close to some amazing restaurants and taco places.

Business_and_leisure

8/10

Excellent

27 May 2025

Philipp

Neighborhood is great. Hotel a little old but nice and clean.

Leisure

10/10

Exceptional

26 May 2025

Jodi

Loved the rooftop area for evening relaxing and breakfast. All staff was great and very helpful, especially the breakfast crew. Loved the location and rooms!

Leisure

10/10

Exceptional

26 May 2025

Alfredo

This place is the best the staff is awesome and this place really makes you feel like home 🙏

Business_and_leisure

10/10

Exceptional

23 May 2025

Alfredo

Excellent

Leisure

10/10

Exceptional

19 May 2025

Jacqueline

Loved it

8/10

Excellent

15 May 2025

Elaine

Cute hotel in a cute area. A little noisy but worth the price.

Leisure Friends

10/10

Exceptional

12 May 2025

Ryon

Everyone at Maria Condesa is phenomenal and so lovely.

10/10

Exceptional

07 May 2025

philip

Fantastic area

4/10

Poor

28 Apr 2025

Sarah

This hotel claims it’s a 4 star hotel. In all honesty it’s a 2 at most. The best thing about this place is the neighborhood it’s located in. The TV remote would not work, I had to keep getting up to turn on and off. Towels were so worn out that some of them had stains and tears. Practically no lighting because it was sooo dim and one of our overhead lights would not turn on.

The product line for shampoo and conditionner advertised on the website was false, and you’re lucky if you find someone at the reception after 6/7 pm . Hit or miss.

The breakfast was awful, I attached an image of the omelette that was burnt, orange juice was poured from a store bought box and the chef is also your server and your maintenance person…

For the price, quality was SUBPAR. I would not recommend.

Leisure Family

8/10

Excellent

27 Apr 2025

Whitney

The staff were lovely and we appreciated how spacious our room was as well as our private sauna. We used it every night! The biggest detractor was the loud music from the bar downstairs. The room was advertised as soundproof but we didn’t find that to be the case. That being said - I think we would stay here again - the neighbourhood cannot be beat!

Leisure Partner

10/10

Exceptional

27 Apr 2025

Oscar

It was perfect.

Leisure Partner

8/10

Excellent

24 Apr 2025

Maribel

Breakfast was always great. Made to order.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Erin

I would definitely stay here again!

10/10

Exceptional

14 Apr 2025

Jeanne

The room was very quiet with double windows so we could open them if we wanted or close them and have a very quiet room. The in room heat pump worked well. Only complaint was that the upstairs deck was being renovated while we were there. But having breakfasts delivered to room made up for it-a real breakfast with eggs, tortillas and fruit.
The king size bed was very comfortable.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Vivek

Great location! Very clean and friendly atmosphere.

Leisure Partner

6/10

Pleasant

05 Apr 2025

Natalia

Property is quite noisy at all hours and the bathrooms have a moldy old smell with no exhaust fan. Clean and great location but other than the noise it was a solid 7.

Leisure

8/10

Excellent

04 Apr 2025

Donna

Very nice. Quaint. Love the location. Good restaurants all around it. My only complaint is that I asked for late check out the night before and they agreed to an extra half hour only. Then they still called me at the regular checkout time to remind me to check out.

Leisure Self

8/10

Excellent

26 Mar 2025

Joanna

Lovely little boutique hotel with bars and restaurants all around. All pavements in the area are very uneven so is taxing for people with mobility restrictions. The lift was also a bit glitchy. Felt welcomed and safe the whole time

Leisure Partner

8/10

Excellent

24 Mar 2025

Wendy

A very enjoyable stay!

Leisure Friends

10/10

Exceptional

21 Mar 2025

TRINA

Big room , very comfortable bed with beautiful accessories. The bathroom was also large with a large shower. I was extremely careful because it was tiled and slippery when wet.

Leisure

10/10

Exceptional

17 Mar 2025

Cheryl

The rooms were very clean and comfortable. The staff was very friendly. We had breakfast there every morning and it was great

Leisure Friends

6/10

Pleasant

15 Mar 2025

Cheryl

Overall good stay but a few issues. TV and refrigerator were not working. Our room was on the first floor and there is considerable noise well past midnight from street level restaurants. The bed and shower were great!

8/10

Excellent

13 Mar 2025

Jeanne

The included breakfast was great and filing! However the terrasse on the roof was closed. Very kind staff and extremely well located.

Leisure Partner

4/10

Poor

06 Mar 2025

Sandra

Definitely not a 4 star hotel as advertised!

The hotel has seen better days. We stayed in room 301. Rust lined the bathroom windowsills, and if you opened the window you were greeted with a very dirty AC unit covered in pigeon droppings. The room was old and dingy, one nightlight did not work. I found spots of blood on one of the pillows. We thought that we were feeling mini earthquakes but checked online and there weren't any reports then realized the building shook every time a truck rolled by. Kinda scary infrastructure.

The terrace was closed for construction so hopefully their renovation will do them some good.

Customer service was the worst. Being a platinum member, I specifically booked a \"VIP\" Access room on Orbitz since I had a red eye flight. I messaged the property a week ahead to request an early check if possible. No response. We arrived and ZERO accommodation was made for an early check in but she did tell me (via Google translate) I could could email or WhatsApp them to see if my room was ready and if so the charge would be $400 pesos. It's supposed to be complimentary as a Platinum VIP, but I didn't even go there since it didn't seem like the room would be ready anyway. There was no attempt to even check us into the system and when I returned at 3:15pm, that's when they asked for a security deposit, etc. Inefficient. Another had her boyfriend/friends hanging out in the lobby every evening we arrived.

I'm befuddled by the good reviews.

Leisure Partner

6/10

Pleasant

04 Mar 2025

Verified traveler

Solid service, free breakfast, mediocre toilet

Friends_and_family Friends

10/10

Exceptional

03 Mar 2025

Benjamin

Wonderful hotel and staff. This is a perfect place to stay if you want to be right in an excellent neighborhood.
Close to great attractions, cute building, friendly helpful staff.

Business

8/10

Excellent

02 Mar 2025

Sylvia

Staff was friendly, good location. Unfortunately the rooftop deck as closed for renovations and the bathroom smelled terrible

Leisure Friends

2/10

Poor

02 Mar 2025

Marzena

I couldn't stay at this property due to trip cancellation. I tried to contact the hotel to see if I can cancel my stay but nobody responds to any messages or emails. They just ignored any communication.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Nathy

I love the location of this hotel. Close to many many restaurants, bars, shops, etc. I felt safe and it was super quiet. Loved the staff, always attentive and sure to make our stay wonderful.
The hotel needs a bit of tender, love, and care but I would book here again if I ever return to Mexico City.
Bonus point because the hotel is pet friendly and adults only! ❤️

Leisure Family