Name: Casa Altata
Address: Cda Altata 28 Hipodromo Cuauhtemoc, Mexico City, MX

10/10

Exceptional

21 Jun 2026

Elizabeth

I had a wonderful stay at Casa Altata during my solo trip to Mexico City. I really enjoyed this boutique hotel, set in a beautifully updated and designed historic building. Older buildings naturally come with a few quirks—there are only stairs, and I occasionally experienced some low water pressure. I was very happy with my choice to stay here and felt safe and comfortable.

I had been a little concerned about noise because of some reviews I had read, but I actually found the atmosphere very pleasant. I loved opening the French doors during the day, and at night I closed them and wore earplugs, which I do in any city because I’m sensitive to noise. I didn’t have any issues with noise from within the hotel and didn’t have any hot water issues that some other reviews mentioned. The deluxe room was a nice size, but there was only space for two suitcases plus small bags, so keep that in mind.

The breakfast was excellent, and a highlight of my stay was getting to know some of the staff. During the day, I especially enjoyed chatting with Majo, Mari, and Sam. They were friendly and kind and gave me recommendations that helped make my trip even better. I appreciated that there was someone available at all hours.

The location in Condesa was wonderful. I loved the tree-lined streets and wandering around. I found it helpful to speak some Spanish, but you could certainly get by without it.

Overall, Casa Altata was a charming, comfortable, and memorable place to stay, and I plan to ret

Self

10/10

Exceptional

12 May 2026

Erika

It was a fantastic boutique hotel. There is a lot of bars, coffee shops, tacos and more near the hotel within walking distance.

Friends

10/10

Exceptional

26 Jan 2026

David

Our room was very clean, housekeeping came acery day and the staff were all very friendly.The location is excellent, very near wonderful restaurants and cafés.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Ashley Lynn

The hotel was booked for location and how cute it looked online. First glance it is very cute and accommodating.

If you book here, bring earplugs and headphones if you want to get any sleep. The shared common areas, stairway, and open concept make it very noisy. We were woken by staff noises, hotel guests coming back in wee hours, staff chopping food early in the morning, music, and our least favorite a couple hooking up a floor above us. Waking up to bangs, clangs, and moaning was not restful and caused a lot of discomfort to our trip.

The staff also work in the shared common areas so it can make it a little uncomfortable if you want to enjoy the lobby area. We went to relax downstairs and listened to a staff watch online videos on her phone on loud. It just felt awkward.

The cafe was fun and breakfast was nice - before our stay I had asked for a menu and they said they didn't have one. They have a full menu with delicious options! Highly recommend the chilaquiles with verde salsa. The coffee on the other hand is hit or miss. We had one day of great coffee and one drink needed to be decaf for health reasons and we had no issues. Then the next time we ordered they said they didn't have decaf and the drinks were awful. Other than that, staff were friendly enough and helped as needed.

Would we book again, probably not.

Leisure Family

10/10

Exceptional

23 Nov 2025

MELANIE

Great location for exploring. The shared common room on each floor was a great extra space if needed and always had filtered water to help yourself. The rooms aren’t huge themselves, but the tiny balcony is a nice added touch.

Leisure Partner

6/10

Pleasant

14 Nov 2025

Lee

An okay hotel but expected much more at price point and website. The photos put a favourable shine on this hotel, which is closer to a budget Airbnb than a boutique hotel - imagine if Tommy Walsh did a 60-minute makeover on a hotel. Rooms are tiny and not particularly inviting. Don’t trust the expert photographer employed to make this hotel look like something it’s not

Leisure Partner

10/10

Exceptional

14 Jun 2025

Tanya

Perfect location, amazing staff, comfortable rooms, nice breakfast. I would return to this hotel as it's very good value for the price. Some other reviewers have complained about the shared sitting room but it's really not a problem - you still have a full hotel room (not super spacious) but there is also a room on each floor with seating, a desk and a coffee/tea station. Small complaints: the shower lacks pressure and the cleaner does not replenish coffee pods in the room each day, you need to go downstairs to ask.

Friends_and_family Family

10/10

Exceptional

30 May 2025

Monica

Great location, great facility, great service

10/10

Exceptional

05 Apr 2025

Jeremias M

It was awesome

8/10

Excellent

26 Mar 2025

Carmelita

This small hotel was cute. The staff super friendly, and the breakfast was excellent. It’s a perfect hotel for someone who is working remotely since it has a fully equipped, attractive and spacious living/work space on every floor just outside of the bedrooms. However, the bedrooms are very small, as are the bathrooms.

Leisure Partner

8/10

Excellent

12 Mar 2025

Harlan

Great location in Condesa and easily walkable to Roma Norte. Room was a bit warm and could use ceiling fan or some other mechanism to help keep cool. Not a dealbreaker but room needs a full length mirror.

Leisure Friends

2/10

Poor

05 Mar 2025

Monica Beatriz

Had to leave the property, couldnt even stay there for one night. As soon as we arrived, I realized it had been conpletely misrepresented online. The lobby area was small and cramped, it was hard to walk around with luggage. There was just one member of staff and she had a bad attitude when confronted with the fact we were not happy with the accomodation. We arrived on a Saturday evening and there was construction noise that could be heard everywhere, in the room and in the lobby — so we could not rest after a long trip. When we went to the room we discovered that the living area was actually a shared space, and not part of the room as we were led to believe by the photos. The room itself was not very comfortable and when I went inside the bathroom, I saw there was waste inside the toilet and a very bad smell in the bathroom. Additionally, no air conditioning in the room and horrible accessibility. There is no lift and the only way to get thrugh the room is through a very narrow spiral staircase. Overall very bad experience, please consider this information before decididing to stay there.

Leisure

8/10

Excellent

28 Jan 2025

Jessica

?? Shared space

I didn’t know the space in front the bedrooms was shared.

I wish the cleaner cleaned out bathrooms and provided more towels, just 2 each day doesn’t seem like much to me. The property was in a great location. The food was terrific. I recommend adding a hot sauce. The staff were so kind and helpful. I loved the decor !

Partner

10/10

Exceptional

30 Nov 2024

Francois

Beautiful boutique hotel

We had a pleasant stay at the Casa Altata. We stayed there a week and enjoyed the calm area and safe neighbourhood. The staff was nice. We were updraged to the suite since they had a mix up with our booking. On the downside, the water pressure in the shower was quite poor (good luck rinsing out the shampoo) and the breakfast service speed was disapointing. On 3 occasions, there was only one staff member serving and cooking for everyone. We had planned 1 hour before we had to leave and had to finally cancel our order because our driver arrived. On another occasion, we just decided to eat out because we had « only » 1 hour and there were 2 other tables before us. On a third occasion, while we weren’t pressed on time, it still took quite a long time for a really simple order. When both employees were there, it went more smoothly, but it seems that some mornings were understaff. Nevertheless, we definitely recommend the hotel

Partner

10/10

Exceptional

24 Oct 2024

Abigail

Casa Altata was a tranquil and lovely getaway! Staff was so friendly, rooms were fantastic, location was perfect. Would absolutely recommend staying here for anyone visiting CDMX!

Leisure Partner

10/10

Exceptional

28 Jul 2024

Millet

Perfect stay

Best service there could be!

Friends_and_family Family

10/10

Exceptional

30 May 2024

Steven

5 star!

Great place! Would stay again!

Friends_and_family Family

10/10

Exceptional

11 Mar 2024

mondana

As you enter, it feels like you have walked into Dwell magazine. The staff is young, vibrant and passionate. We got a suite that was very comfortable and well designed. In the morning we had a great breakfast that included yogurt with fruit and granola , coffee, plus a choice of eggs or pancakes from the menu which was delicious. My only complaint is lack of air conditioning which could be a problem on hot days. Also there are no elevators. I was also pleased that hotel offered to make reservations for sightseeing and dining prior to arrival and were excellent in responding to emails and requests.

Leisure Friends

10/10

Exceptional

16 Jul 2026

Sam

It was very pleasant to stay here. The location is perfect and the staff was very friendly. They allowed me to use the business area and leave my stuff and Rocio helped me out with everything until the moment I stepped in the Uber. Booked another night because it was so great! Highly recommend this place!

10/10

Exceptional

02 Jun 2026

ANDREA

La ubicación, el lugar, la atención, alimentos, excelente!

Self