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Casa Nou

Mexico City · Mexico

Culiacan Culiacv N 66View location

8.2/10Excellent177 Reviews
Cleanliness8.6/108.6
Comfort7.6/107.6
Condition8.6/108.6
Value7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Nou

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Make yourself at home in one of the 30 guestrooms, featuring kitchenettes with ovens and microwaves.

40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Blackberry Auditorium - 0. 2 km / 0.

1 mi- Avenida Insurgentes - 0. 3 km / 0. 2 mi- Mexico Park - 0. 7 km / 0. 4 mi- Hospital Angeles Mexico - 0. 7 km / 0. 5 mi- Spain Park - 1 km / 0. 6 mi- World Trade Center Mexico City - 1.

7 km / 1 mi- Pepsi Center - 1. 7 km / 1 mi- National Medical Center (Siglo XXI) - 1. 9 km / 1. 2 mi- Cibeles Fountain - 2 km / 1. 2 mi- Parque Delta - 2 km / 1. 2 mi- Metropoli Patriotismo - 2.

Read more about this hotelShow less

1 km / 1. 3 mi- Paseo de la Reforma - 2. 3 km / 1. 4 mi- Torre Mayor - 2. 4 km / 1. 5 mi- Diana the Huntress Fountain - 2. 5 km / 1. 5 mi- Luis Barragán House and Studio - 2.

7 km / 1. 7 mi. The nearest airports are: Benito Juarez International Airport (MEX) - 11. 9 km / 7. 4 mi Santa Lucía, Mexico (NLU-Felipe Ángeles Intl. ) - 45. 9 km / 28. 5 mi Toluca, Estado de Mexico (TLC-Toluca Intl. ) - 55 km / 34.

2 mi The preferred airport for CASA NOU is Benito Juarez International Airport (MEX). With a stay at CASA NOU, you'll be centrally located in Mexico City, a 3-minute walk from Blackberry Auditorium and a 3-minute drive from World Trade Center Mexico City. This aparthotel is 2 mi (3.

2 km) from Angel of Independence Monument and 2. 6 mi (4. 1 km) from Paseo de la Reforma.

A stay at CASA NOU places you in the heart of Mexico City, steps from Blackberry Auditorium and a 3-minute drive from World Trade Center Mexico City. This aparthotel is 2 mi (3.2 km) from Angel of Independence Monument and 2.6 mi (4.1 km) from Paseo de la Reforma.

Make yourself at home in one of the 30 guestrooms, featuring kitchenettes with ovens and microwaves. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Blackberry Auditorium 0.2 km / 0.1 mi
Avenida Insurgentes 0.3 km / 0.2 mi
Dalinde Medical Center 0.4 km / 0.2 mi
Mexico Park 0.7 km / 0.4 mi
Spain Park 1 km / 0.6 mi
Medellín Market 1.2 km / 0.7 mi
World Trade Center Mexico City 1.5 km / 0.9 mi
Pepsi Center 1.7 km / 1 mi
Poliforum Siqueiros 1.7 km / 1.1 mi
National Medical Center (Siglo XXI) 1.9 km / 1.2 mi
Chapultepec Park 2 km / 1.2 mi
Cibeles Fountain 2 km / 1.2 mi
Parque Delta 2 km / 1.2 mi
Metropoli Patriotismo 2.1 km / 1.3 mi
Paseo de la Reforma 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Nou

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Nou

8.2
Excellent
177 Reviews
Cleanliness
8.6 /10
Comfort
7.6 /10
Condition
8.6 /10
Value
7.8 /10
Amenities
8.0 /10
75 reviews shown
2/10
Poor
28 Apr 2026
Luis
This was without a doubt my worst ever experience at the hotel. Torn bed sheets, no real A/C (they had portable ones), terrible bathroom smell probably due to bad piping, physically aggressive personnel, horrible service. Nasty place over all. I give them one star just because I have to give them one on the rating scale and I can’t leave it at zero or negative stars. I recommend you never go there.
2/10
Poor
25 Mar 2026
Alma
I made a reservation thru Expedia. My plane was landing around 11pm. I looked at the description and took the time to review that there would be personal upon my arrival and also message Casa Nou.
I arrived at the property at around midnight and rang the bell several times, called the official number listed in their website and there was not answer whatsoever.
I had to take a cab and look for accommodation at that time of the night.
Needless to say, will never recommend Casa Nou!
I’m requesting my refund from Expedia and I’m looking forward hearing the response of why this happened.
Self
6/10
Pleasant
21 Mar 2026
Wilhelm
A/C units are extremely loud.
Room square footage listed is inaccurate
Self
10/10
Exceptional
25 Feb 2026
Deborah
Clean rooms, courteous and helpful staff, good location, reasonable price.
6/10
Pleasant
18 Feb 2026
Laura
Overall an ok stay. Location was close to condesa but not very pretty directly outside. The room we stayed in was ok after we switched from the initial room, the layout was not ideal of the first one we had (the bed had a window towards the internal courtyard and smelled weird). The second room was more spacious and clean but felt like it was still missing items to make it a convenient hotel. There were no full length mirrors, few hooks to hang towels and the bathroom got very wet after showering.
Partner
10/10
Exceptional
15 Feb 2026
DANA SOFIA
Super clean. Convenient location and fair price.
Self
2/10
Poor
13 Nov 2025
luis
Staying in this property was a terrible decision. My check-in was an awful experience. The person in charge of check-in was super rude (I got 32 minutes before 3.00 PM, and it looks like he was mad about it). The facilities are not even good; the room was only partially clean; I found mold in the bathroom; the fridge is not available; and the bedspread was old and torn. Also, I found a previously used hand towel. I don't recommend this place; you can find plenty of options in the Condesa area with better services and not treated poorly.
Leisure Self
4/10
Poor
24 Oct 2025
Hebberly

No. No. No.

This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.
Business
10/10
Exceptional
11 Oct 2025
Richard
Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge
Leisure Self
6/10
Pleasant
18 Sep 2025
Stephen
The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower.

Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.
Leisure
10/10
Exceptional
03 Sep 2025
ENRIQUE
The fridge wasn't work
Self
8/10
Excellent
27 Aug 2025
Maria
Good
Leisure
10/10
Exceptional
23 Aug 2025
Michel
Great place to stay long term
Friends_and_family Family
10/10
Exceptional
31 Jul 2025
Nestor E
All good very close to La Roma
Partner
10/10
Exceptional
04 Jul 2025
Fernanda
Perfecto me encantó lo recomiendo al 100 %
10/10
Exceptional
19 Jun 2025
Jo Ann
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Leisure Self
8/10
Excellent
17 Jun 2025
Ernesto
The area was nice very close to everything. Lots of restaurants around the area.
Business Partner
8/10
Excellent
17 Jun 2025
Ernesto
This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.
Business Partner
6/10
Pleasant
10 Jun 2025
Aggrey Ellis
Good location and low price but unfortunately had a chaotic stay that led to me booking another hotel. It looks like they've recently put in some sort of air conditioning, but the electrical in the building is not equipped to handle it. We noticed the lights flickering after the air was on, and then lost power in our room completely. When I went to ask, it seems like other guests lost power as well.

Our initial room had a king sized bed and street facing window for some fresh air. It also had a sofa and a decent sized dining area. Because of the power outage, we were moved to an interior room with a smaller bed, and no dining table. We weren't compensated for the difference in room type. In addition to this, the majority of our second day there was no wifi, as the electrical situation was still unresolved.

After all this a simple ask for an extra bottle of water was rebuffed, and I was told to walk to the Oxxo up the street.


If you just need a place to sleep, this will do, but if you are looking for an enjoyable experience, I would look elsewhere.




Partner
10/10
Exceptional
07 Jun 2025
SOL
Safe, very clean, excellent customer service, excellent location.

Dark rooms, outdoors noise very loud from street and common areas
Business_and_leisure Family
8/10
Excellent
07 Jun 2025
SOL
Very safe, clean, great customer service, exactly like pictures, great location.

Outdoor noise very loud, dark rooms.
Leisure Family
10/10
Exceptional
13 May 2025
Chantelle
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed.

Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan.

If you’re wanting a place with a nice view, this isn’t the place for you.

Thank you Casa Nou for the wonderful stay
Leisure Self
10/10
Exceptional
14 Apr 2025
Gilberto M
Ok
8/10
Excellent
08 Apr 2025
Ashley

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Self
8/10
Excellent
04 Mar 2025
Diego
Great location
Leisure Self
10/10
Exceptional
02 Mar 2025
Marleni
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Leisure Family
2/10
Poor
20 Jan 2025
Jafeth
The shower would flood and the towels and bedding had a very bad smell
Leisure Partner
2/10
Poor
20 Nov 2024
matthew

Disgusting dirty misrepresentation.

Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril.
Self
6/10
Pleasant
16 Nov 2024
Mark
It’s was very central, the exterior of the building is very shabby it could do with some fresh paint and proper signage. The room I selected was very clean, the mattress is very hard you may want to look into getting mattress toppers for customers who don’t like hard bedding.
Otherwise everything was good.
10/10
Exceptional
16 Nov 2024
Maria
It was wonderful. The team is warm and very professional!
8/10
Excellent
04 Oct 2024
Juan
Definitely should look into AC, they had fans but it would still be warm.
Felt very welcoming when staying here.
Very friendly staff.
Wish they had washers and dryers.
8/10
Excellent
01 Oct 2024
Alma
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
10/10
Exceptional
14 Sep 2024
LORENA HIDEKEL
Todo limpio, excelente atención en recepción, cerca de muchas opciones para comer y bastante seguro! Me encantó. Definitivamente podría volver aquí
10/10
Exceptional
13 Jul 2026
Monica
muy limpia y linda la habitación, sin embargo había un ruido muy molesto de la bomba de agua al parecer, y no permitió un buen descanso.

fuera de eso, gran hotel. sí me hospedaré nuevamente por aquí.
Partner
10/10
Exceptional
09 Jul 2026
Charly
Muy buen lugar con gran ubicación. No permanece abierto y hay que tocar para que te abran pero eso le otorga un plus de seguridad. Muy recomendable.
Family_with_children
10/10
Exceptional
27 Jun 2026
Arianna
Excelente estancia
Self
2/10
Poor
18 Jun 2026
Mariano
Está húmedo, oscuro, improvisado, huele horrible, se escucha todo, no lo recomiendo. Muy caro para lo que es.
Self
10/10
Exceptional
28 May 2026
Cristina
Habitación limpia, exelente ibiva
Partner
10/10
Exceptional
28 May 2026
Christian
Muy buen lugar y buena ubicación sercas de las líneas de metro
Partner
10/10
Exceptional
24 May 2026
Angel
Sin lugar a dudas las cinco estrellas son para el personal, llegamos en medio de una falla eléctrica o algo parecido, no hubo wifi en 24 hrs sin embargo el recepcionista nos dio un upgrade para compensar, fue el más amable y flexible y cooperador en todo momento, todos los días no realizaron limpieza (trastes sucios y tendido de cama). Ojalá que al volver encontremos al mismo personal o gente tan amable y eficiente como ellos.
Partner
6/10
Pleasant
21 May 2026
Cesar Daniel
La habitación es amplia y bonita, el servicio de televisión e Internet muy malo. No llegaba la señal o se comportaba muy intermitente.
6/10
Pleasant
19 May 2026
Ana María
Hace falta mantenimiento a la propiedad
Family
6/10
Pleasant
17 May 2026
Michael
The location and the place overall are good. One area of opportunity would be the reception service, as the staff was not very welcoming, barely communicative, and not particularly service-oriented. It’s a shame, because a warmer and more attentive attitude would make a big difference in the overall experience.
Partner
10/10
Exceptional
27 Apr 2026
Jacques
Muy agradable la estancia
Self
2/10
Poor
21 Apr 2026
José
Aire acondicionado muy ruidoso, falta de mantenimiento en baños. Fallo la energía eléctrica de la habitación, el personal no quiso apoyar, sugiriendo, que uno desconectará el aire acondicionado y pasar a así la noche y que hasta el día siguiente tendría respuesta a esta falla, Fue hasta que bajó un segundo huésped empezó a ver cómo resolver la falla. Resolvieron la falla, y volvió a ocurrir.
Self
10/10
Exceptional
30 Mar 2026
Claudia
El personal fue muy amable, solo nos quedamos una noche pero nos pareció una buena opción respecto calidad-precio, la zona es buena y nos dejaron resguardar las maletas y cargar celulares tanto antes del check in como después del check out
Partner
4/10
Poor
29 Mar 2026
Paula
El hotel no tenía agua caliente ni manera de comunicarse a recepción, la TV no fue buena tampoco
Partner
10/10
Exceptional
22 Mar 2026
Griselda
Muy amables, buena limpieza y buen precio
Self
10/10
Exceptional
18 Mar 2026
Suhey
Tiene lo indispensable.. Y si necesitas sartenes etc.. Solo los pides en recepción y amablemente te los proporcionan.
Partner
10/10
Exceptional
17 Feb 2026
Ayme
excelente ubicación , buen servicio y buenas instalaciones
4/10
Poor
16 Feb 2026
Marianne
Ein etwas besseres Hostel! Total hellhörig. Keine Fensterisolierung, die ganz Nacht voller Straßenlärm. Pseudo Design: nur grau und beige, sehr deprimierend! Deshalb: sehr schlechtes Preis-Leistungsverhältnis!
Business Partner
6/10
Pleasant
04 Feb 2026
Sergio
Mal mantenimiento…
Leisure Partner
10/10
Exceptional
01 Feb 2026
Luis ENRIQUE GALLARDO
Muy buena experiencia
2/10
Poor
23 Jan 2026
JUAN MANUEL
Sumamente ruidoso. Se escucha el elevador, ruido de los otros cuartos
Business_and_leisure Partner
6/10
Pleasant
21 Jan 2026
Damien
L’emplacement est bien au cœur de condensa
Le personnel aimable
La chambre est grande
Le lit est confortable

Par contre, il y a énormément de bruit avec la route, juste à côté et les vitres simples vitrages. Difficile de dormir correctement. De plus la nuit sont fraîches, il n’y avait aucune possibilité de chauffage.
Self
10/10
Exceptional
26 Dec 2025
dana sofia
Buena ubicación, buena limpieza, pero las instalaciones podrían mejorar un poco, así como la atención del señor de recepción.
Self
2/10
Poor
23 Dec 2025
Paola
El personal de recepción fue PÉSIMO!!! Nunca me tocó alguien tan grosero , cuando me quejé nadie dio una solución.
Leisure Friends
10/10
Exceptional
08 Dec 2025
Imelda
Las personas que trabajan casa Nou, muy atentas, empáticas, la habitación limpia. Muy buena ubicación, a 2 cuadras del metro bus. Me encanta!!
Business_and_leisure Self
10/10
Exceptional
07 Dec 2025
Ibeth
Super bonito personal muy atento excelente ubicación
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
David
Excelente te ubicación, habitaciones muy completas y de muy buen tamaño. El diseño y la intervención del edificio muy bien logrados
Partner
10/10
Exceptional
04 Dec 2025
Erika Alejandra
El Sr Domingo muy atento y servicial.
La señorita de recepción muy eficiente al realizar el check in y con la factura.
La habitación está linda con todo lo necesario y muy limpia
Business Self
10/10
Exceptional
24 Nov 2025
Imelda
Muy atenta la persona en recepción, las señoritas que hacen la limpieza muy sonrientes y atentas, la habitación muy limpia y agradable. Si con unos detalles en los muebles por descuido pero en general muy buen lugar para alojarse, ya es la 2 vez que me quedo ahí y lo recomiendo
Leisure Self
8/10
Excellent
16 Nov 2025
Karla Nayeli
El personal fue amable, el cuarto estaba muy limpio.
No me agrado que para ingresar siempre tienes que tocar el timbre, por seguridad estaba bien pero desesperaba.
Tenía cocineta pero no tenía, sartén, tampoco tiene limpiador de platos y solo había un vaso.

Leisure Family
2/10
Poor
02 Nov 2025
Jorge luis
La habitación muy sucia sin limpieza y olía muy mal. No tienen ventilación y la persona de recepción me ofendió varias veces y molesto por mi preferencia sexual. Son un hotel clandestino voy a meter una demanda, nadie merece el servicio y trato que me dio este individuo
Self
10/10
Exceptional
24 Oct 2025
Ramon
Habitación limpia. Limpieza diaria.
Leisure Self
4/10
Poor
14 Oct 2025
Sara raquel Bojorquez
Las habitaciones naaada que ver con las imágenes que tienen en la publicación de su hotel, suuuper chiquitas y la medida de la cama no era la que se ofrece, muy oscura la calle por la noche se siente inseguro para salir a caminar, no me cambiaron de habitación con la cama que hice la reservación y aún así me cobraron.
10/10
Exceptional
12 Oct 2025
Andrea
Excelente atención, personal muy amable, excelente ubicación, hotel muy bonito y limpio
Leisure Friends
10/10
Exceptional
12 Oct 2025
ANGELICA DE LA TORRE
Estaba muy bien distribuida y todo cerca. Solo poner un poco de atención en la limpieza de los blancos de la cama
Business Self
8/10
Excellent
25 Aug 2025
J. Israel

Buena ubicación, aunque espacio muy reducido.

El lugar es accesible y en una buena ubicación, por el costo es muy aceptable, sin embargo la habitación es muy pequeña y el internet de muy mala calidad. No recomendable para viajes de trabajo.
Partner
4/10
Poor
19 Aug 2025
Miguel Angel
Cama muy dura, pesimas almohadas y por la noche a las 6 am habia demasiado ruido por una pareja discutiendo a gritos que no pudieron controlar y duro una hora
8/10
Excellent
16 Aug 2025
NATALIA
Todo bien me volvería a quedar
Business
10/10
Exceptional
30 Jun 2025
Abraham
Se escucha un poco de ruido de la genere que está en los espacios pero, nada excesivo.
El lugar está muy bonito, cómodo, acogedor y te puedes trasaldar sin problemas.
Totalmente recomendable.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Verified traveler

Muy bien

Muy bien
Self
4/10
Poor
08 Jun 2025
Ivan
Al llegar nos asignaron una habitación estándar (inferior a la reservada y pagada) les notifique y me reasignaron otra habitación (sabían lo que habian hecho y trataron de engañarnos). Esto paso aproximadamente 4 p.m. después, salimos a pasear y al regresar nos notificaron que solo en nuestra habitación se había ido la luz y que por favor tomaramos nuestras pertenencias y nos reasignaron otra habitación. Recordando que pague una habitación deluxe y nos cambiaron 2 veces de habitación. No nos proporcionaron una lampara para apoyarnos en tomar todas nuestras pertencias. Lo que provoco que mi esposa se pegara con una mesa pequeña negra (evidentemente no se veía) una vez instalados el hostes fue a perdirnos que nos callaramos (evidentemente no lo dejabamos dormir porque estaba a unos metros durmiendo en un sillón) y para finalizar no hubo Internet toda la mañana. Me parece un robo por parte de casa Nou.
Leisure Partner
10/10
Exceptional
27 May 2025
Jennifer
Súper bien ! Mega recomendable
Self

Location & surroundings

Casa Nou
Culiacan Culiacv N 66, Miguel Hidalgo, Mexico

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Casa Nou

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