Hotel details
Useful information about Valhalla Residence by Biwa before you book
With a stay at Valhalla Residence by Biwa in Tulum, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. This aparthotel is 3.
9 mi (6. 4 km) from Tulum Mayan Ruins and 5.
4 mi (8. 7 km) from Tulum Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.
Getting to the surf and sand is a breeze with the beach shuttle (surcharge). Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 12 air-conditioned rooms featuring kitchens with ovens and stovetops.
Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected.
Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Located in Tulum, Valhalla Residence by Biwa is within a 10-minute drive of Cenote Calavera and Gran Cenote. This aparthotel is 3.9 mi (6.2 km) from Tulum Mayan Ruins and 3.9 mi (6.3 km) from Playa Ruinas.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include safes and separate sitting areas, and housekeeping is provided on request. Featured amenities include luggage storage, laundry facilities, and an elevator.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No front desk
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
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Minimal age
18
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Optional fees
- Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Nearby attractions
Hospital de Tulum
2.3 km / 1.4 mi
Dos Aguas Park
2.5 km / 1.5 mi
Holistika Art Walk
2.7 km / 1.6 mi
Cenote Calavera
2.7 km / 1.7 mi
Temple of Doom
2.7 km / 1.7 mi
Cenote Cristal
4 km / 2.5 mi
Hunab Lifestyle Center
4.5 km / 2.8 mi
Gran Cenote
4.7 km / 2.9 mi
Cenote Escondido
4.8 km / 3 mi
Tulum Tower
5.8 km / 3.6 mi
Tulum National Park
5.9 km / 3.6 mi
Casa del Cenote
6.2 km / 3.9 mi
Temple of the Descending God
6.2 km / 3.9 mi
Temple of the Frescoes
6.2 km / 3.9 mi
Tulum Mayan Ruins
6.2 km / 3.9 mi
Facilities
Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Laundry service
Lift access
Garden
Terrace
Minimum check-in age
No room details available for this hotel.
