Yelf's Hotel

United Kingdom , Isle of Wight
Ryde, Union Street
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75 reviews shown

6/10

Pleasant

22 Dec 2025

Hugh

Staff fine. Bedroom maintenance poor. 2 lamps without bulbs. TV antennae bust, informed management but not corrected. Tea bags not provided after room clean. No porter support.

Leisure

4/10

Poor

23 Nov 2025

Very dated. We were placed in another building across the road. Bathroom was a bit grubby. Good location but I don't think we'll return

Leisure Family_with_children

8/10

Excellent

14 Nov 2025

Roy

Good value

Leisure Friends

10/10

Exceptional

07 Nov 2025

Ian

We had a lovely room with great views which was wonderful. Staff very friendly & very helpful, aways stay at the Yelf whenever we come over,

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Ian

The reception staff were excellent
I had a good sized room, which was clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Cyndi

Parking was easy, staff were friendly and professional, the room was clean, and the food and bar was exceptionally good

Partner

10/10

Exceptional

21 Sep 2025

Sulun

We did a 3 night break. The staff were very friendly great people. Lovely social sitting areas. Nice bar and coffee area. The bed room very spacious, beds were clean the bathroom was clean but no window and the vent didn’t work so it smelt damp. We kept the door shut and once we had our showers the smell was not so bad. The sitting area was great space furniture parts worn but nothing really to stop us going back. Location very convenient. Nice cafes restaurants local convenience stores. Would I go back there YES!

Leisure Family

4/10

Poor

25 Aug 2025

Verified traveler

Freindly staff, disappointing accommodation

Select hotel becuase of the location and free parking, which was essential but when we got to the hotel, was told parking offsite but when got to the space, there was only 6 parking spacing, all full, so had to park away from the hotel and walk back.
Sink drain bubbling up, even when not in use, toilet constantly dripping, smell of drains always
Spoke to reception and they said someone would look at but happen the second night.
Walls are also thin, could hear snoring from the other rooms

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Linda

We stayed in an appartment across from the hotel. Very good spot for beach and transport. Was very clean but needed plenty of updating. Rotton window in bathroom which also looked very tired. The whole room did need a re vamp but served us very well.

Leisure

10/10

Exceptional

08 Aug 2025

Verified traveler

Really nice and spacious rooms, staffs were so polite.. Many other shops were in walkable distance and have a beautiful sea view nearby...

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Jackie

Yelf hotel

Very comfortable the room was large and the bed was just right . The hotel was right in the town soeasy access to shops and restaurants and not very far from the beach

Partner

8/10

Excellent

02 Aug 2025

Derek

On the high st so easy access to bars, restaurants and shops

Leisure Family

2/10

Poor

28 Jul 2025

John

Never stay at Yelfs Hotel, Ryde, Isle of Wight

The condition of the room was appalling and the hotel should be ashamed. Stains on the bedsheets, stains on the carpet next to the bed, bathroom ceiling paint peeling, rusty shower fixture, paint peeling off the window sill and the door had apparently been broken into previously and not repaired. Never again shall I book into this once respectable hotel and I believe a refund should be in order.

Self

10/10

Exceptional

28 Jul 2025

Michael

Excellent location for all te reasons highlighted
Plfrfrom a Weter

10/10

Exceptional

12 Jul 2025

Emma kaine

Everything was brilliant. Apart from one of the rooms we were in, you couldn't april in one of the windows but the other two you could.

Leisure

2/10

Poor

06 Jul 2025

Tracey

Had a full refund back as room was at the top of the building in the eaves mattress was stained and could feel the springs on the bed . No proper mattress protector only an old blanket the blinds in the bathroom and the bedroom were ripped and the carpet looked very worn the gentleman that doubt with my problem was very good and gave me a full refund. I then booked in to somewhere else for the night

Leisure Partner

10/10

Exceptional

20 Jun 2025

Miss Pauline

It was fabulous

Self

6/10

Pleasant

11 Jun 2025

Mrs

The staff were pleasant, helpful and friendly and went above & beyond normal service, and we thank particularly Jay & Grace for their help.
Our rooms were on the top floor, which if you have mobility issues could be a problem. However, on check-in Jay helped us up to the second floor with our luggage and did his best to make it less of a struggle. I would say for anyone who is disabled, this hotel is not for you. The hotel doesn’t have a lift, but we found out, it’s a listed building (built in the early 1800’s), so renovations are limited.
Overall the sea view rooms are comfortable and clean, but the decor is very tired and the bathrooms could benefit from some general maintenance.
The cleaning staff were very friendly too, and accommodated our request for extra pillows - lovely ladies.
We had breakfast on our first morning, but our experience wasn’t great. The waitress was quite curt and seemed not to want to be there. The food was lukewarm and seemed to have been cooked long before it was served to us. Due to this, we opted to go out for breakfast on our second morning.
Overall, the hotel was convenient for the hovercraft, and whilst it was a trek up Union Street hill, we did find out that the number 9 bus goes from the port up to the library where you can alight, leaving a short walk downhill to the Yelf’s, which is a lot easier on the knees!
Many thanks once again to the lovely staff at the hotel and I hope this review will be helpful to future travellers to the IOW

Leisure Friends

6/10

Pleasant

30 May 2025

Kevin

Great location property a bit tired could do with an upgrade

Leisure Family

6/10

Pleasant

08 May 2025

Kenneth

Our room had 5 ceiling spotlights but only 1 worked and the table lamp also didn't work. Hence we were in the semi dark for 2 evenings as no maintenance people working over the bank holiday to replace 5 bulbs. Eventually ceiling light bulbs were changed but not the table lamp. Generally the hotel looked tired and were surprised that the restaurant was closed.

Leisure Family

4/10

Poor

04 May 2025

Sarah

Very underwhelming

Our stay didn’t start well having to wait ages for someone to come to reception to check us in. Because we had a family room we were in a different building across the road. The room was big but wasn’t in the best condition. It all needs a deep clean and a lick of paint. In the evening we had a meal in the restaurant and again due to lack of staff had to wait more than an hour for our food to arrive. We felt so sorry for the waitress who was also the barmaid. She was having to do both jobs running around everywhere but still had a smile on her face. At breakfast all there was to have was toast, cereal or a full English. Very limited. No fruit or pastries. Again had to wait about 40 minutes for it to arrive. Very disappointing stay.

Friends_and_family Family

8/10

Excellent

22 Apr 2025

Alan

Lack of Real Ale Available

The only Issue we had was the lack of ales at the bar. Come Saturday evening, there was no real ale available at the hotel bar. This prevented us from eating at the hotel in the evenings.

Friends_and_family Friends

6/10

Pleasant

27 Dec 2024

Rajesh

Holiday trip surprise not great one though!!!

Booked for 2 days family trip. I had booked 1 double and 2 twin beds but I got room with 3 twin beds only! I had shuttle between few options and had to settle down with 3 single bed room. We ourselves had to take bed from another room and arrange it. Next day room service was also not done and finally shifted to the chosen room on 2nd day evening. Staff was friendly but helpless at times.

Friends_and_family Family

4/10

Poor

01 Dec 2024

Kayleigh

Stained bedding and hair on bed
And asked for a lower floor cause have mobility issues and got put in room 38

Leisure Partner

10/10

Exceptional

29 Oct 2024

Carl

Basic but good value for money with town close by great little bar with friendly efficient staff,parking is off site and limited in an adjacent street although it possible to park on street outside free from 6pm till 9am

Business

6/10

Pleasant

27 Oct 2024

Verified traveler

Needs fixing up.

Hotel requires lots of repair and maintenance as water damage in places and bits falling down. Pity as this could be a nice property with lots of historic character.

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Gavin

Friendly and helpful staff, comfortable bed, and excellent food.

Leisure Partner

10/10

Exceptional

05 Oct 2024

paul

The hotel could do with updating but the staff was helpful and pleasant great position plenty of shop restaurants and for what we paid was good value

Partner

10/10

Exceptional

25 Sep 2024

Val

Staff are some of the best on the island

Leisure Self

8/10

Excellent

10 Sep 2024

Syed Iftikhar

The staff are very friendly and helpful . The room was quite clean and spacious . I loved the little biscuit packets with the tea / coffee service in the room and the cute little soap bar . It is a very traditional and old fashioned hotel with lovely amenities and quaint paintings in the room .

Leisure Family

8/10

Excellent

07 Sep 2024

Stuart

Great location to allow you to easily get to the right of the island.

Leisure Self

8/10

Excellent

03 Sep 2024

Helen

Good sized room and bathroom. Comfy beds. Old but clean and functional.

6/10

Pleasant

26 Aug 2024

Christopher

This served as a last minute place to lay our heads for the night. The price was reasonable given it was the bank holiday and booked on the day. The room we were in did have slight restricted head height. I approached the main desk with a couple of problems and the young man was very quick to help solve them.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Gillian

Great room

4/10

Poor

29 Jul 2024

Bethany

Facilities not as advertised - no wifi in the room and generally very dated (inc. showers). Does get very noisy at night, but generally good location for the town and beach

Leisure Partner

8/10

Excellent

19 Jul 2024

Verified traveler

overall stay good

weather very good,grossing good ,hotel very good.

Self

6/10

Pleasant

10 Jul 2024

Mic

Dated

Very friendly but aliite dated

Business

8/10

Excellent

18 Jun 2024

Jill

All good

10/10

Exceptional

11 Jun 2024

John

Clean room, comfortable bed, good breakfast.

Friends_and_family Friends

10/10

Exceptional

21 May 2024

Brian

Good value budget hotel

Convenient location apart from being on a steep hill. However all the bus trips we made stopped at the top of the hill. Nicely decorated and comfortable bed. Ate evening meal on three occasions, which were all good quality and value, but menu limited. All in all, the stay was good value for a budget hotel

Partner

10/10

Exceptional

20 May 2024

Nicholas

A lovely huge room and bath

Leisure Self

10/10

Exceptional

22 Apr 2024

Patrick

Staff were lovely 😍

Leisure Friends

6/10

Pleasant

01 Apr 2024

PETER

Hotel looked a bit \"tired\". But overall happy with the 2 nights we spent there.

Leisure Partner

8/10

Excellent

14 Nov 2023

Kevin

Good central location in the heart of town.
Only criticism no bar fridge in room. Otherwise it was an excelent stay

Leisure Self

8/10

Excellent

16 Oct 2023

John

I stayed in the Annexe part of the hotel (room 57). It was very quiet which is a major plus. The room was clean & the bed comfortable but the room was cold & the heater didn't work (the temperature had really dropped outside & it was cold). These were the only down points & otherwise the hotel was very good, friendly, helpful staff with a very comfortable lounge & bar area. All in all very good.

Self

8/10

Excellent

01 Oct 2023

Andrew

A bit tired, but no real issues

I was staying for a long weekend. I only experienced the room as I didn't have any food there. Generally the accommodation was fine and functional, but various bits like carpets and some of the furniture and fittings were quite worn in places. My room was spacious and looked out onto Union Street. The good was a busy view, but the bad was that it was very noisy Friday and Saturday late into the night given that it has an open air bar next door. Rear facing rooms probably don't have this, and probably better mid week.

It is very convenient for Ryde seafront, transport interchange and the shops.

Self

6/10

Pleasant

27 Sep 2023

David

The location is very convenient to trains, buses, ferries, restaurants and shopping. The staff were great and my ploughman’s lunch from their restaurant was excellent. However, the room is very old. It needs a complete refurbishment. Too expensive for what it is.

Leisure Self

8/10

Excellent

26 Sep 2023

Laurence

Close to everything!!

Leisure Self

10/10

Exceptional

23 Jun 2023

iona

Location, updated rooms, bar and dining in house convenient and good quality. Staff is very friendly and professional. Local transportation very close by. I will return😎

Leisure Self

2/10

Poor

18 Jun 2023

Zoe

DO NOT STAY HERE!

This is the worst hotel I’ve stayed in and I stay in a lot of hotels! Honestly the state of the place was appalling and charging £100 for one night is frankly criminal. The breakfast was disgusting, the restaurant was grubby and full of flies. The hotel smelt because of the dirty carpets.
The one good thing was the staff who were polite but run off their feet.

Partner

8/10

Excellent

02 Jun 2023

Robert

Pleasant stay in Ryde

Nice clean bedroom. Unfortunately a lot of stairs to manouvre but on the whole a good friendly hotel and staff very well centred for the town and sea front all just a short walk away.

Partner

8/10

Excellent

01 Jun 2023

Verified traveler

Basic B&B - everything we needed

Spent 2 nights here on a family-of-4 mini break to IOW. Centrally located in Ryde for shops cafés and the seafront. Parking was a necessity and we were grateful it was so close. Everything was within 5 minutes walking distance.
We spent minimal time in hotel and were staying on room only basis so can't comment on the bar/restaurant but reception staff were friendly and very helpful.
One bed had a hole in the side and only one of two main ceiling lights was working but there were plenty of alternative lights so we didn't bother reporting.
Basic B&B in seaside town. Was good value for the money and everything we needed it to be. Thanks for refilling tea bags and biscuits each morning!

Friends_and_family Family

6/10

Pleasant

01 May 2023

Verified traveler

It’s ok

As a back up Yelf’s is always a good bet. Staff very friendly and helpful - food good, accommodation a little tired and in need of updating especially in the rooms across the road

Friends_and_family Friends

10/10

Exceptional

24 Apr 2023

Leslie

Lovely hotel!!!

Our stay at Yelf’s was a very pleasant one, the staff were very professional, caring and nothing was to much trouble.
Highly recommended +++

Friends_and_family Family

8/10

Excellent

17 Apr 2023

John

We had a great stay, our room was clean and nice. We arrived early but still were allowed to park and check in. Nice people in general. Maybe breakfast was slow, my only criticism.

Partner

2/10

Poor

02 Feb 2023

Martin

Below even the lowest standards expected.

Yelf's hotel is in an appalling state. I have stayed before and had reservations about rebooking for female members of my team. They complained about rooms smelling of smoke, rodents running through the ceiling/floor space throughout the night, being sited away from the main hotel, fire door to roof in one room not initially able to be closed, no parking available and generally run down and in places filthy.

Business

8/10

Excellent

12 Aug 2020

Dee

The hotel needs work on the beds rooms and windows. The room we stayed in we couldn’t open the windows very wide and we had to put things in them to keep them open. Apart from that we were pleased with the bar and restaurant areas and it was very central to the sea front and easy to get around the island. We would definitely use the hotel again.

Leisure Partner

8/10

Excellent

04 Aug 2020

Neil

Nice enough; great brekkie

Nice enough hotel, although a little dated. Bed wasn't the best in my single room, but the great breakfast made up for it all in the morning, and very friendly staff too

Self

8/10

Excellent

02 Aug 2020

Richard

Nice hotel in a convenient location

Nice hotel in a convenient location near to bus station, railway station, shops and seafront. The hotel is a little tired with some decoration issues, but it is comfortable and clean. The staff were very friendly and the breakfast was nice! I would be happy to stay again!

Self

8/10

Excellent

20 Feb 2020

Verified traveler

Had a lovely two nights. Good value and comfortable.
Very good, relaxed breakfast.
A bigger bed would have made it excellent.

Leisure Partner

6/10

Pleasant

12 Feb 2020

Verified traveler

Was assigned a room in the annexe which was across the road. There was no mention of this possibility when I booked. Luckily it was not raining but having to access it with a door code at night was a hassle. The room I was allocated was on street level so would not be happy with opening the window at night. I didn't think this warranted the same price as a room in the main hotel where I would have felt more secure.
I could not fault the dinner at the hotel, the service and food were excellent.

Friends_and_family Friends

8/10

Excellent

16 Dec 2019

Verified traveler

Facilities generally a bit dated but characterful. It was a cold weekend and the radiator in our room struggled to keep us warm (but then it’s not double glazed). Carpets rather worn in parts. The seats (benches) in the bar were so worn and lumpy that we fell down into holes in the seats - we weren’t the only ones - soon after there were shrieks from a group of ladies as they sat down in the seats opposite! Generally the atmosphere and staff are good, the food good and helpings enormous - we could easily have shared one Full English Breakfast between two and still not finished it!

10/10

Exceptional

23 Nov 2019

Verified traveler

Everything was very good. The staff in the restaurant and the bar man was excellent.

Leisure

10/10

Exceptional

28 Oct 2019

Verified traveler

go0od local situation. Near the esplanade for the the bus and train services

Leisure

8/10

Excellent

21 Oct 2019

Verified traveler

great location friendly staff good value for money

Friends_and_family Partner

10/10

Exceptional

15 Oct 2019

Bob

Simply Excellent.

Everything was just right... location was ideal for getting about by bus, room was immaculate, with everything working. Breakfast was excellent Staff were very efficient and friendly, I ha e no complaints at all.

Friends_and_family Friends

8/10

Excellent

15 Oct 2019

Stephen

We stayed in a very spacious twin room.
The only thing was that the room at the front was a little noisy, due to passing revellers and traffic.

Friends_and_family Friends

8/10

Excellent

12 Oct 2019

Verified traveler

Pleasant staff. Good food, facilities are more than adequate. Location is perfect for finding shops and points of interest.

Friends_and_family Family

8/10

Excellent

25 Sep 2019

Verified traveler

Bit tired

Staff were very polite and helpful. Hotel is very tired and could do with a bit of tlc. Worn out carpets. Broken window sashes. Crumbling paintwork. But overall a very pleasant stay. Food good.

Partner

10/10

Exceptional

14 Sep 2019

Joe

Convenient location, clean, friendly reception staff.

Leisure Self

8/10

Excellent

10 Sep 2019

Verified traveler

Nice large clean room and bathroom. Lots of variety at Breakfast, with very helpful staff

Leisure Partner

8/10

Excellent

20 Aug 2019

Verified traveler

I was booked into the annexe the outside look was much to be desired very shabby but on going into the building it was quite nice, the annexe is the building on the other side of the road to the main hotel.

Friends_and_family Friends

10/10

Exceptional

19 Aug 2019

Sunjay

Great hotel here on the island.

Amazing hotel with excellent welcoming service. Very comfortable and best of all excellent breakfast menu.

6/10

Pleasant

19 Aug 2019

Breakfast was cold and room could have been cleaner.

Leisure Friends