Name: Hilton Garden Inn La Romana
Address: Calle A, Esq. Calle 15, La Marina, La Romana, 22000, DO

10/10

Exceptional

21 Jul 2026

Hamlet

Clean beach , nice and quiet place , family friendly

Family_with_children

10/10

Exceptional

21 Jul 2026

JOSE

Excelente opción para visita de negocios el hotel es muy moderno con ambientes super agradables. Noemi me atendió en el Front Desk su atención fue muy amable y de mucha ayuda al realizar el check in.

Business

10/10

Exceptional

13 Jul 2026

Itsamar

very beautiful scenery. room was clean, staff was nice and helpful and the hotel is well maintained!

Family

10/10

Exceptional

12 Jul 2026

Vinicio

The staff and ownership were amazing!

Family_with_children

8/10

Excellent

10 Jul 2026

Jhon Eduard

Me gustaron todas las instalaciones, todas las áreas muy bonita, tiene una vistas increíbles al mar y a la isla catalina. Lo único a mejorar seria el baño ya que la ducha solo tiene una forma de uso , el agua se sale del área de la ducha y moja todo el baño.

Friends

8/10

Excellent

08 Jul 2026

Marinet

Everything was excellent, except for two things… in a moment I had to wait for to long to get new towels when I requested it, and paying for breakfast when description said it was “included” at the moment we reserved the stay was a little uncomfortable.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Yesenia

Every one was excellent. Especially the housekeeper.

Friends

10/10

Exceptional

16 Jun 2026

JUAN

Muy bueno

Family_with_children

10/10

Exceptional

16 Jun 2026

joel

Very nice hotel, great staff! Clean rooms and well mantained hotel

Friends

10/10

Exceptional

01 Jun 2026

German

It was a great experience and very close to everything.

Partner

8/10

Excellent

29 May 2026

Eunice

Recently stayed at the Hilton in La Romana and overall had a pleasant experience. The hotel is beautiful, the location is excellent, and the atmosphere is relaxing.

Overall, we enjoyed our stay despite a few minor inconveniences. The hotel has many positive qualities, though there is some room for improvement.

Family

10/10

Exceptional

26 May 2026

amauri

The hotel is nice and seems fairly new. Not so close to the beach but they shuttle you and back to La Caleta which is walkable.

Family_with_children

10/10

Exceptional

23 May 2026

EDDY

Súper hotel

Family_with_children

10/10

Exceptional

22 May 2026

Julissa

Mi habitación frente al mar estuvo espectacular, bien espaciosa y limpia, el staff muy ameno, principalmente Robert y Mariel (la de reepción, no recuerdo el nombre).
Una exelente vista.

Family

10/10

Exceptional

21 May 2026

Jack

t

10/10

Exceptional

17 May 2026

Alex

Beautiful hotel and view. Unfortunately they were having a problem with alge in the pool for 3 days pool was not very clean. But staff was amazing as always. We have stayed here before and really like it quite

Friends

10/10

Exceptional

17 May 2026

allison

The staff at this hotel is amazing especially Victor Gerardo and Brendan. They could not make your stay more welcoming. The hotel is clean. Should know there is no beach at this resort.

Friends

6/10

Pleasant

10 May 2026

leigh

Hotel is brand new. Clean. Nice rooms with decent amount of space. We had a room that faced the water. It was beautiful on the balcony. Infinity pool wasn't used by us but looked lovely. The biggest problem is that there is nothing nearby. You are basically at the mercy of the hotel unless you Uber somewhere. We arrived and needed to eat around 4:30pm (starving because the airport has no restaurants on the arrival side that we could find). The restaurant had a very small menu of snack bites. I got a chicken Caesar salad which was ok. Dinner wasn't being served until 6pm. We only stayed 1 night before a cruise and it is close to the cruise port so points for that. I would probably stay again but eat before you arrive.

Family

10/10

Exceptional

06 May 2026

Gianna

Second stay at the property and it was perfect as the first time!

Partner

10/10

Exceptional

05 May 2026

Brenda

LAS HABITACIONES MUY BONITAS Y BUEN DESAYUNO

Friends_and_family Family

10/10

Exceptional

04 May 2026

Pedro

The room room was new and clean, the staff is very friendly and provides great service. The rooms have a beautiful view of the sea and Catalina Island. The breakfast was very good. The hotel is 20 minutes from Casa de Campo and other nearby amenities, which makes it a strategic location for exploring the area. I loved it. I would stay there again.

Partner

8/10

Excellent

04 May 2026

Rafael

Very good choice for La Romana stay

Family_with_children

6/10

Pleasant

04 May 2026

Diana

Mi experiencia en el Hilton Garden Inn La Romana tuvo varios inconvenientes desde el inicio, relacionados principalmente con la habitación y algunos aspectos del servicio.

Sin embargo, destaco el esfuerzo del equipo por compensar la situación. Finalmente, fuimos trasladados a una suite con vista al mar, lo cual mejoró considerablemente la experiencia.

Quisiera hacer una mención especial a Bradelyn, quien fue la persona más atenta durante toda nuestra estadía y quien gestionó el cambio de habitación de manera eficiente.

Agradezco la intención de resolver, aunque en general la experiencia no cumplió con mis expectativas.

Partner

10/10

Exceptional

03 May 2026

Nelson

Sin comentarios

Self

10/10

Exceptional

03 May 2026

Alberto

Hilton Garden Inn La Romana is a clean, comfortable, and quiet place to stay. The hotel feels well kept and welcoming, with pretty surroundings that make it easy to relax. Rooms are cozy and restful, and the overall atmosphere is calm—great for unwinding after a day out.

Family

10/10

Exceptional

28 Apr 2026

Blaire

The room was clean and comfortable. They staff was pleasant and helpful. The included breakfast was ok, but would probably order à la carte next time. It was a very pleasant stay on our way to catch a cruise. The grounds and surrounding area are very nice.

Family

10/10

Exceptional

28 Apr 2026

leidy

Excelente el personal muy amable y con mucha atenciones el cuarto muy lindo limpio y amplio, la comida deliciosa.

Family_with_children

10/10

Exceptional

27 Apr 2026

VICTOR

Exceptional staff! Clean and quiet rooms!

Partner

10/10

Exceptional

26 Apr 2026

Iris

Beautiful spot to stay at La Romana . The Ocean View is a must . Food was excellent . Meals there are costly especially breakfast buffet. Staff are very sweet . They have a beautiful pool and the ambience is therapeutic when you eat they have great Caribbean music playing at just the right volume . It is a surround sound and you do not have to shout to speak with whom you are dining with .

Family

10/10

Exceptional

22 Apr 2026

Marlène

Nous avons eu un excellent service toujours courtois

Partner

10/10

Exceptional

20 Apr 2026

Maria

yes

6/10

Pleasant

18 Apr 2026

Christiane

On arrival they didn't have our confirmation and it took almost 2 hours for them to give us our room.

Partner

4/10

Poor

13 Apr 2026

April

This is a very nice, new hotels but it is very far away from the main area of La Romana requiring you to take a taxi everywhere. The taxi and Uber in this city are quite corrupt and will charge ridiculously exorbitant prices to drive very short distances. DO NOT stay in this hotel if you are white unless you have rented a car. We had some truly terrible experiences fighting with taxi drivers.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Cyndie

This ‘resort’ was pretty ho hum. Nothing special. Very limited menu - and same menu for both lunch and dinner. Very disappointing Limited pool chairs. The pool deck’s side tables were all chipped and rusting. Staff were not friendly. We arrived 6:30 am (sorry - that’s just when our flight got in!!). On arrival of course there was no room available. No suggestion of “go have a coffee and breakfast on us (or at a reduced rate)”. I asked if they had a guest room available for use by guests arriving early or checking out late. No. And no suggestion of where to go to change - which we just did in the lobby washroom. We went to the restaurant and had a very light bite to eat from the buffet - each of us were charged full price of $20 pp and ate about $5 worth. We checked back every few hours to see if our room was available and every time the reception was cold. Not welcoming. I even had to pay for the 2 bottles of water I asked for. We finally got our room approx. 3 pm. When I asked if it was ocean view the woman was quite indignant - “oh no!!!! It’s city view”. Well their city view is a view of the hotel’s parking lot where service vehicles (trucks and vans) come and go. Guests arriving in the afternoon got a much more warm welcome - including complimentary rum punches. Not us!! Had we been treated as if they were happy to have us as guests my review might be better. But seriously not one person was warm or welcoming.

Friends

10/10

Exceptional

11 Apr 2026

Diego

All good

Partner

10/10

Exceptional

11 Apr 2026

Maria Mercedes

The hotel was really nice, quiet and clean. Not too many people during the week which allowed for a quiet and restful stay. The staff are incredibly nice and helpful. They were able to coordinate transportation and excursions which was extremely helpful.

Family_with_children

10/10

Exceptional

09 Apr 2026

Marcial

Excellent and convenient hotel! The gym NEEDS HELP!! It needs a machine for different functions (pull ups, triceps etc)

6/10

Pleasant

08 Apr 2026

JENNIFER

Hotel has a gym and pool, both very nice. Although the entrance to the property needs a facelift. Add more flowers, plants, the name of the hotel is not posted. An old boat by the gates I would suggest get an artist to create an interesting monument. Hotel lobby is clean, lobby furniture clean, only one restaurant tables and chairs neat and clean.

Family_with_children

6/10

Pleasant

07 Apr 2026

Patsy

Le service et le staff n’était pas à la hauteur

Friends_and_family Friends

10/10

Exceptional

01 Apr 2026

John

Excellent place

Partner

10/10

Exceptional

24 Mar 2026

jennifer

The food was very good and the facilities are nice.

10/10

Exceptional

23 Mar 2026

Gregory

Rooms are super nice as is the property overall. Beautiful views from the room balcony. Food was good but the service was really slow. Two burgers, fries, and a couple of beers took two hours.

Partner

6/10

Pleasant

16 Mar 2026

William

Nice room, clean spacious. Beautiful ocean view rooms. Staff needs help and training. Restaurant service is slow and food servicable. Staff does not taken ownership of their responsibilities and the little things go unattended to. Close to the cruise. Be aware of the taxes 10%, plus 18% VAT tax.

Friends

8/10

Excellent

12 Mar 2026

Beatriz

Thanks

6/10

Pleasant

11 Mar 2026

Linda

The Punta cana airport is one hour away from La Romana. We took a cruise out of La Romana .

The Hilton Garden Inn La Romana is beautiful but the staff is extremely slow. The buffet breakfast is just so-so. Food and drinks are expensive if you aren’t doing the all-inclusive.

Family

10/10

Exceptional

09 Mar 2026

Rendall

Great stay! Excellent Hotel and the staff were superb!

Partner

10/10

Exceptional

09 Mar 2026

Danny

Près de l’océan mais loin du centre-ville. Bon endroit pour une nuit avant un départ au port.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Juliana

We had a balcony room on ocean side. It was lovely!

Family

6/10

Pleasant

02 Mar 2026

Deborah

The room was generally good but the coffee maker and the air con didn't work. It took about 30 minutes for simeone to exchange the coffee maker.
Overall it was pleasant but not great.

Partner

10/10

Exceptional

01 Mar 2026

Alicia Z

Lovely clean room, comfy bed and wonderful staff. Great food too!

10/10

Exceptional

28 Feb 2026

Santo

Very good service. Very quite

Family_with_children

10/10

Exceptional

24 Feb 2026

Francisco Javier

Always clean

10/10

Exceptional

23 Feb 2026

Matt

The staff was great.
Buffet was expensive for what it offered.

10/10

Exceptional

23 Feb 2026

Alla

This hotel was not our 1st choice, we had to book it after we got scammed in Punta Cana, and O Lord how happy we were when we arrived there. It is spotless, quiet, peaceful, with a good restaurant and courteous staff, a small but very nice private beach, and a clean pool. It is not a good hotel for families, but it is perfect for couples, especially mature ones. Highly recommend if you want passive, quite, relaxing atmosphere. Very spacious and clean rooms, great view from oceanfront rooms, fair pricing and good quality water in the shower.

Business Family

8/10

Excellent

21 Feb 2026

Susan

Room was beautiful. No beach, but nice pool area . Nothing in the vacinity. Taxis are quick .
There was a problem with check in and check out, internet very spotty. Was a good stay overall.

Family

6/10

Pleasant

20 Feb 2026

Ana

The service at the buffet needs improvement, and the buffet itself doesn't have enough variety.

Partner

10/10

Exceptional

19 Feb 2026

Alberto

Very good overall experience. Clean facilities, professional staff, and a comfortable room. The stay met my expectations and was well managed from check-in to check-out. Very nice beach.

10/10

Exceptional

16 Feb 2026

Lisa

Great for a pre cruise place to stay. Rooms are nice and very clean!

Leisure Partner

10/10

Exceptional

15 Feb 2026

stephen

The room was awesome. The property was beautiful.
If you’re taking a cruise out of La Romano port a stay here is a must!

Leisure Family

10/10

Exceptional

11 Feb 2026

Gianna

Comfortable room and bathroom, beautiful view, and relaxing pool.

Leisure Family

2/10

Poor

04 Feb 2026

Don

Very poor service

Leisure Family

6/10

Pleasant

02 Feb 2026

Paul

The ball staff do not speak English, the restaurant staff also speak very little English, the reception staff clearly struggle to understand English, this is acceptable if you stay in a local hotel, but the Hilton is an international hotel, and I’ve never experienced a Hilton Hotel Where. I’ve struggled to communicate.

Leisure Partner

4/10

Poor

29 Jan 2026

Fabio

La comida en el hotel es mala, sin sabor, un menú muy pequeño para estadías de una semana, no hay menú de cenas ni menú especial para fines de semana u otras fechas. El sabor en general es malo y de baja calidad y esto lo comprobamos ya que al salir a comer a otros sitios en los alrededores pudimos comer muy delicioso.
Estuvimos 7 días en el hotel y solamente una oocasión la comida fue rica y eso porque el chef Alexander salió a saludarnos y le explicamos que habíamos una mala experiencia con la comida entonces él tuvo la amabilidad de poner su atención y esmero en ese momento y entonces todo fue bastante rico.
Por otra parte, fue hasta la última noche que nos dimos cuenta que el carrito de golf estaba a disposición de los huespedes para ir a la playa de Caletas o para salir del hotel, es increíbe que todos los días anteriores pagamos por ttransporte de taxi y hasta una vez salimos caminando, esto deja mucho que desear del servicio al cliente. Pensé que los hoteles hilton tenían un estándar de calidad a nivel mundial pero ahora veo que no es así y me voy muy decepcionado del Hilton La Romana.
Rescato por su excelente trato a la Srita Carmen, mesera del restaurante quien nos atendió de maravillosa forma y siempre con una linda sonrisa.

Leisure Family

8/10

Excellent

27 Jan 2026

Linda

Front desk was awesome very helpful. Good English.
Dining room staff not as fluent in English but I managed.
Room was clean but bottom sheet on bed only went part way down the bed - 2 feet too short.

Leisure Self

10/10

Exceptional

26 Jan 2026

Mariajose

Great!!!

Business Friends

10/10

Exceptional

26 Jan 2026

William D.

Very nice hotel. Rooms are a good size and are kept quite clean. Great views of the ocean.

10/10

Exceptional

25 Jan 2026

Cynthia

This is definitely a Hilton. Spectacular location.
I was not impressed with some of the food. Did not expect that from a Hilton. We had a group of 10 and 3 people had to send back there meal. We were comped without arguing. I invited the other 9 and it was embarrassing.
Other than than we had had a wonderful stay.

Leisure Friends

6/10

Pleasant

25 Jan 2026

Thi phuoc

Staff is very friendly

10/10

Exceptional

21 Jan 2026

Melissa

Great hotel and experience

Leisure Family

10/10

Exceptional

13 Jan 2026

Kennedy

Yes

8/10

Excellent

05 Jan 2026

Moussa

Service de l’hôtel 10/10 personnel magnifique. Magnifique chambre, belle vue, chambre très propre, matelas confortable. Place très agréable

Service de restauration 5/10.

4/10

Poor

05 Jan 2026

Donna

Dinner service terrible. Long delays to order and longer delays for food. Food was cold and soggy. Staff pretty much ignored tables.

No hot water in shower. AC kept shutting off

Breakfast service a little better but food quality mediocre.

Made error in original reservation date and paid for stay I didn’t use. Paid 3x for updated date. No consideration

Would Not stay here again.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Patricia

After 12/19/25 hotel check-in, I was given a memo stating that a \"private event\" would be held on the premises the following evening. This said event was an extremely loud MAJOR CONCERT, which took place outside of our room from approx 9:00 p.m. until 6:30 a.m. The concert noise level was so loud it should have been held in a sound-proof building and not outside our room. Additionally, the preparations for the concert took hotel staff away serving paying guests, as orders were either not taken or were extremely slow at best.
The hotel manager, Oscar, was sympathetic to listen to our complaints but there wasn't anything that could be done to correct the problems.

place right outside of our room.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Margaret

Lovely room, great location that’s close to cruise port.

Partner

10/10

Exceptional

22 Dec 2025

Mirela

Quick check-in, friendly, helpful staff, spacious, clean room

Self

10/10

Exceptional

02 Dec 2025

Robert

The staff was very friendly

Leisure Partner

10/10

Exceptional

29 Nov 2025

Ytzel

Desde que llegamos al hotel sentimos el nivel de servicio. ESPECTACULAR. Agradecimiento especial a Victor y Kelvin que nos asistieron con el check in y nos agradaron con el late check out para así aprovechar al máximo este maravilloso hotel.

Nuestro maletero Anel conoce perfectamente cada detalle del hotel y con una sonrisa nos ayudó con nuestro equipaje y poniéndose siempre a la orden.

Este hotel y su personal marcan la diferencia en lo que ea servicio al cliente.

Volveremos sin dudarlo!!!

10/10

Exceptional

29 Nov 2025

mathieu

Perfect one night stay before a family get together. Great staff and peaceful surroundings.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Roswelis

Limpio, moderno, excelentes atenciones, cómodo. Me gustó mucho!

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Lorenzo

Everything excellent

10/10

Exceptional

06 Nov 2025

Emilio

This is the best option by far to stay in La Romana outside Casa de Campo. It is quiet and comfortable, great rooms, the pool is very big and pretty. It was beyond our expectations.

Leisure Family

10/10

Exceptional

31 Oct 2025

Johanna

Family friendly. Staff very polite and professional

10/10

Exceptional

23 Oct 2025

Aimee

Conveniently located and a clean property in the Romana area.

Business_and_leisure Family

8/10

Excellent

05 Oct 2025

Michael

Good breakfast buffet but dinner was disappointing. Nice friendly staff and wonderful facilities- especially the large family- friendly pool area. Our 4th stay here and will always return whenever we’re in La Romana

Leisure Family

10/10

Exceptional

04 Oct 2025

Dwayne

Great place

Leisure Partner

10/10

Exceptional

30 Sep 2025

Ramon

Very nice staff specially Francis at check-in and Andres as a bartender both of them were excellent

Leisure

10/10

Exceptional

30 Sep 2025

Ramon

The bartender Andres was so nice and friedly

Leisure Family

10/10

Exceptional

30 Sep 2025

Randy E.

Excellent hotel, nice price very economical. Beautiful clean rooms.
Best showers in the Dominican Republic. Large round rain shower head Excellent pressure!!! Water as hot as you can stand it. The hotel the attraction, nothing really outside hotel property.

Leisure Family

10/10

Exceptional

25 Sep 2025

Ramon

Amazing stuff

Business Friends

10/10

Exceptional

20 Sep 2025

Anderson

Great stay at the Hilton, staff was very polite and attentive. Will repeat my stay when I travel to the Romana!

Business_and_leisure Family

10/10

Exceptional

08 Sep 2025

Florencia

Excellent staff.

Business_and_leisure Self

10/10

Exceptional

04 Sep 2025

beverly de la

This hotel is convenient and safe.
The staff is very attentive and friendly. Diana at the bar was super attentive and pleasant.
I have stayed here three times in a period of a year and the experience is great.

Leisure Family

10/10

Exceptional

26 Aug 2025

Sandra

Excelente, personal muy atento. Gracias!!!!

8/10

Excellent

20 Aug 2025

joe

The ac turnsnoff every 45 minutes

Business

10/10

Exceptional

19 Aug 2025

Monica

Extraordinary!!

6/10

Pleasant

10 Aug 2025

Miguelina

The food could’ve been better

10/10

Exceptional

27 Jul 2025

Leandro

X

10/10

Exceptional

18 Jul 2025

Zaira

The service,their employees are friendly and courteous

Business Self

10/10

Exceptional

30 Jun 2025

cordell l

I'll always come back here

It was very pleasant and very wheelchair accessible

Friends_and_family Friends

8/10

Excellent

25 Jun 2025

Mark

I went expecting a beautiful white sand beach, but there is no beach here. A very nice pool though. And a nice relaxing experience. Nice hotel, but don't expect a beach.

Leisure Partner