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Mercure Newport

Newport · United Kingdom

Chartist Tower Upper Dock StreetView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Newport

Situated in the city centre, Mercure Newport comprises of 135 guest rooms, 4 meeting rooms, fitness suite, a restaurant bar, and rooftop terrace. Located on the Newport High Street, less than a minute away by foot to Friars Walk shopping centre and leisure complex.

Mercure Newport is 7 minute walk from Newport Train Station and less than 5 minute walk from Newport Central Bus Station. The interior is inspired by Newport's Transporter Bridge with fabulous local artistry throughout the hotel.

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A stay at Mercure Newport Hotel places you in the heart of Newport, within a 10-minute drive of Newport Transporter Bridge and University of Wales-Newport. This hotel is 5.3 mi (8.5 km) from Llanfrechfa Grange Hospital and 5.4 mi (8.7 km) from Celtic Manor Resort Golf Club.

Stay in one of 135 guestrooms featuring Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Newport? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 4 meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Mobile payment options include: Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 15.95 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    Lithuanian

    Slovenian

    English

Nearby attractions

Friars Walk Newport 0.2 km / 0.1 mi
Riverfront Theatre and Arts Centre 0.4 km / 0.3 mi
Rodney Parade 0.8 km / 0.5 mi
Newport Cathedral 1 km / 0.6 mi
Belle Vue Park 1.3 km / 0.8 mi
Newport Docks 3.5 km / 2.2 mi
Newport Stadium 3.5 km / 2.2 mi
Geraint Thomas National Velodrome of Wales 3.5 km / 2.2 mi
Fourteen Locks Canal Centre 3.9 km / 2.4 mi
Tredigar House Country Park 4.2 km / 2.6 mi
Newport Transporter Bridge 4.4 km / 2.7 mi
Tredegar House 4.9 km / 3.1 mi
University of Wales-Newport 5.1 km / 3.2 mi
Isca Augusta 6.4 km / 4 mi
Caerleon Roman Amphitheatre 6.5 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • Number of floors (main building): 15
  • Family rooms: 17
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 13 more facilities & services
  • Air conditioning in public areas
  • Terrace
  • Sun terrace
  • Bar
  • Restaurant
  • Breakfast room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 18 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable9 photos

    Mercure Newport

    DOUBLE CLASSIC

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Desk
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mercure Newport

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Mercure Newport

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Smoke detector
    • Desk
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWS • 1 Bedroom • 36 m²JSU.WV
    JUNIOR SUITE WITH VIEWSPhoto unavailable9 photos

    Mercure Newport

    JUNIOR SUITE WITH VIEWS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Room amenities

    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Smoke detector
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    Mercure Newport

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC WITH VIEWSTWIN • CLASSIC WITH VIEWSTWN.AS-WV

    Photos are not available for this room type.

    Mercure Newport

    TWIN CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Mercure Newport

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Newport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Mercure Newport

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Newport

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Newport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 26 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable8 photos

    Mercure Newport

    DOUBLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi
    • 220V power supply
    • Desk
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Ironing set
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Mercure Newport

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV-1

    Photos are not available for this room type.

    Mercure Newport

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Newport

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Newport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 18 m²TWN.WV
    TWIN WITH VIEWSPhoto unavailable7 photos

    Mercure Newport

    TWIN WITH VIEWS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Room amenities

    • TV
    • Desk
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC CITY VIEWRoom • CLASSIC CITY VIEWROO.AS-CV

    Photos are not available for this room type.

    Mercure Newport

    Room CLASSIC CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Mercure Newport

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC WITH VIEWSDOUBLE • CLASSIC WITH VIEWSDBL.AS-WV

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Mercure Newport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 18 m²DBL.AS-KG
    DOUBLE CLASSIC KING BEDPhoto unavailable8 photos

    Mercure Newport

    DOUBLE CLASSIC KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • 220V power supply
    • Desk
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 18 m²TWN.AS
    TWIN CLASSICPhoto unavailable8 photos

    Mercure Newport

    TWIN CLASSIC

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Newport

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Newport

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
6/10
Pleasant
28 Jul 2026
Stuart
Second stay for Newport visit, first time was no milk with the kettle stuff and this time no tea bags, easily sorted but doesn’t happen anywhere else 😂. Ok for short stays.
Partner
8/10
Excellent
28 Jul 2026
Emma
Staff were very helpful on check in & rooftop bar was lovely. The room was very new looking but it was dusty and the shower looked like it needed new seal. Room 813
8/10
Excellent
26 Jul 2026
Jane
Would have been good to have more coffee and milk in the room. Plus no water or biscuits which even basic hotels provide.
8/10
Excellent
26 Jul 2026
matthew
Good room apart from lack of storage.
Very good dinner from service and food aspect. Lovely roof top bar for drinks.
Very poor breakfast - dirty tables that remained so for half hr we were there. Broken /empty coffee machines.
Reception team did bare minimum both on arrival and checkout.
10/10
Exceptional
26 Jul 2026
Kathleen
Excellent aircon and great staff - particularly in the breakfast room. Very interesting art work throughout the hotel and fabulous location. Oh yes the views were fantastic too! Will be back.
10/10
Exceptional
19 Jul 2026
Paul Morris
Easy checkin, modern and clean. Great breakfast and situated right in the centre of Newport.
Self
8/10
Excellent
18 Jul 2026
philip
The hoel was fine as you would expect, gym and food all good, clean, however the bar is vary small with inadequte seating and the foywe large and unused, something wrong there
Self
10/10
Exceptional
17 Jul 2026
Hannah
Great view from a big window, clean and modern. Bed was amazing - really big with crisp fresh cotton sheets. Aircon worked perfectly in the 30 degree heat - couldn’t ask for more. Would definitely stay again.
Self
10/10
Exceptional
17 Jul 2026
Warren
Room was large and so was the bathroom.
10/10
Exceptional
17 Jul 2026
Huw
A great hotel, perfectly located. The staff were very friendly and helpful. We will definitely use this hotel again. The only down side was no parking, but parking is available at Friar's Walk, a short way away, and at excellent rates!
Partner
10/10
Exceptional
12 Jul 2026
William
Excellent breakfast
Self
10/10
Exceptional
12 Jul 2026
Aaron
Arrived late, staff at reception desk was lovely and helpful. Room was pristine, large and comfortable.
Business
8/10
Excellent
11 Jul 2026
Lee
Good venue nice clean and friendly not a great selection for the tea making but only fault
Friends
8/10
Excellent
11 Jul 2026
David
A lovely hotel with excellent air conditioning during a terrible heat wave.

The location is good but the walk to the front door can be a little awkward. But I will happily stay there the next time I’m in Newport.
Self
6/10
Pleasant
08 Jul 2026
Louis
Friendly staff,
Good service
Nice clean & comfy room,
Decent breakfast.
Unfortunately drains were making a loud repetive slooshing, gurgling & noise throughout small hours.
10/10
Exceptional
05 Jul 2026
Francis
What a treat to arrive and see you are the guest of the day and get a sneaky upgrade! Really lovely hotel and the staff went above and beyond.
Friends
8/10
Excellent
05 Jul 2026
STUART
Fine overnight stay
Friends
10/10
Exceptional
04 Jul 2026
Michael
The receptionist was very welcoming and friendly
Partner
10/10
Exceptional
29 Jun 2026
Maureen
Clean room, friendly staff, pleasant bar, terrace and breakfast area.
I prefer a cup/mug for my tea or coffee, and both days these were sparse, although takeaway cups were available.
Partner
10/10
Exceptional
29 Jun 2026
David
Lovely hotel, highly recommend!
Partner
10/10
Exceptional
29 Jun 2026
NICOLA
Room was nice and clean
Friends
10/10
Exceptional
28 Jun 2026
Thomas
Clean, spacious rooms, helpful staff, close to the station for easy access to trains to Cardiff.
Self
10/10
Exceptional
28 Jun 2026
Herlinde
Amazing hotel and staff very polite and helpful
Partner
10/10
Exceptional
25 Jun 2026
Sarah
Staff were super lovely and helpful, breakfast had good options in buffet style, room was perfect for our stay and had good aircon for the heatwave! Room clean, didn’t have enough towels initially but was sorted quickly!
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Deborah
Great stay lovely breakfast - staying again soon we enjoyed it so much
Lovely outdoor bar
Easy to get train to Cardiff
No parking but you can drop off quite close
Friends_and_family Friends
10/10
Exceptional
17 Jun 2026
Leanne
Lovely hotel!
Partner
10/10
Exceptional
17 Jun 2026
Linda
Brilliant alternative to not being in Cardiff
Partner
10/10
Exceptional
13 Jun 2026
DANIEL
Central,close to train station.
Nice receptionist.Decent breakfast.Good view from room on 11th floor
Self
8/10
Excellent
08 Jun 2026
Vincent
Room was clean, staff were nice and patient, bar was accessible and the meal was good.
Self
8/10
Excellent
07 Jun 2026
Paul
Only decent city centre hotel
Self
10/10
Exceptional
01 Jun 2026
Landie
The hotel is modern, the room is properly laid out and spacious, beds are comfy, bathroom/shower area is awesome, love the towel warmer.
The location is accessible and near to bus and train station, During night time, the areas around the hotel is well lit.
and most importantly, Staffs are friendly and helpful.
Family_with_children
10/10
Exceptional
01 Jun 2026
Deborah
Upgraded to a suite as the AC wasn’t working in my room. Manager was very good 😊
Self
10/10
Exceptional
31 May 2026
Andrew
It’s always a good experience staying here it was our second time and we were not disappointed.
Lovely clean rooms and facilities. The staff is world class, they make your stay pleasurable 5 stars.
Partner
10/10
Exceptional
28 May 2026
Mavis
The room was beautifully clean. No horrible black mould in the shower. The bed was slightly too soft for me but im sure other people would appreciate it. I ate in the restaurant and enjoyed my meal. It was lovely sitting outside on the roof terrace. All the staff, I encountered were polite, and very helpful. Its a pity the hotel doesn't have a carpark but Friars walk is only a short distance away. Newport itself is rather run down and unfortunately has a lot of empty shop premises but it is extremely convenient for visiting Cardiff. I would be very happy to stay there again.
Self
10/10
Exceptional
27 May 2026
Ellis
Always stay here
8/10
Excellent
24 May 2026
Gillian
Lovely hotel I love staying there. Its spot on.
10/10
Exceptional
23 May 2026
Alison
Staff were extremely helpful. Breakfast was excellent . Good service and good selection. Would definitely stay again. Thank you
Partner
8/10
Excellent
16 May 2026
Nicola
Room was clean with a nice view of the city. The bar was lovely in the sun, 2 4 1 on some drinks and cocktails made it better value but expensive at full price.
Partner
10/10
Exceptional
14 May 2026
Caroline
Excellent quiet clean and super comfortable hotel. Everything was perfect and the staff were accommodating, kind and thoughtful. They helped with a couple of requests I had and ensured I had a great stay. Superb value hotel.
Friends_and_family Friends
8/10
Excellent
14 May 2026
Harriet
Clean room. Good green options. But very lumpy pillows- please replace them!
Self
10/10
Exceptional
10 May 2026
Simon
Great hotel, friendly and helpful staff, great location, good breakfast, great price. If you’re need a hotel in Newport, don’t think you could do much better than this
Friends
8/10
Excellent
09 May 2026
Julian
Quiet. Great views good condition rooms
Partner
10/10
Exceptional
09 May 2026
kevin
Good level of cleanliness
Friends
8/10
Excellent
07 May 2026
alan
good comfortable hotel in middle of Newport near pubs and restaurant
Self
10/10
Exceptional
06 May 2026
Mark
Great breakfast and lovely hotel and we upgraded to the junior suite, which was lovely and on the top floor so great views of Newport
Partner
8/10
Excellent
04 May 2026
Paula
Great location close to parking, railway station and central Newport amenities. Room was comfortable with great views from 14th floor! Breakfast was good, with hot & cold buffet plus additional items, like omelettes, available to order.
Partner
10/10
Exceptional
04 May 2026
Terry
Staff was exceptional. Room clean & comfortable.
Partner
10/10
Exceptional
03 May 2026
Timothy
Top class Hotel. Only wish they had a swimming pool. Otherwise every thing, absolutely excellent.
Self
10/10
Exceptional
27 Apr 2026
Alex
All good
10/10
Exceptional
26 Apr 2026
Eleanor
Lovely hotel, staff are more than welcoming and accommodating. Room was spotless, slight issue with air con but not experienced this other times we have stayed.
10/10
Exceptional
22 Apr 2026
Joel
Our stay was lovely! The family room was extremely spacious, would definitely stay again in the future.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Alan
Good breakfast, excellent staff
Self
10/10
Exceptional
19 Apr 2026
Joe
Very welcoming staff and fabulous dining Accomodations, with an amazing outdoor patio.
Business
10/10
Exceptional
19 Apr 2026
Marc
Location was great, room was clean and staff was nice.

10/10
Exceptional
19 Apr 2026
Victoria
Bar was good. Friendly staff.
Partner
10/10
Exceptional
14 Apr 2026
Sarah
We had a fantastic experience at the hotel, staff were really friendly and helpful, our air conditioning broke in the room, the staff on duty changed our room with no problems, breakfast was great too. It was a lovely weekend stay
Friends_and_family Friends
8/10
Excellent
13 Apr 2026
paul
Lovely breakfast
Partner
8/10
Excellent
10 Apr 2026
mick
Vhgfg
6/10
Pleasant
08 Apr 2026
Jasmin
The drainage in the shower is not draining well
Family_with_children
10/10
Exceptional
05 Apr 2026
Bina
All great
10/10
Exceptional
03 Apr 2026
Daniella
The room was clean and the staff were friendly. Breakfast was decent, though the menu could have had more fresh options. The bar had a reasonable selection of drinks.

However, the bed was noticeably dented/sagging in the middle, which made sleeping quite uncomfortable. A new mattress or at least better support would make a big difference.

Overall the property is fine, but the bed quality needs attention.
Self
6/10
Pleasant
30 Mar 2026
Hiroyuki
The room was hot at night and cold in the morning. It wasn't cleaned every day.
Self
10/10
Exceptional
29 Mar 2026
DJEVAD
Ok
Partner
10/10
Exceptional
29 Mar 2026
Colin
The front of house staff were very very polite on arrival as for the restaurant the guy behind the bar was very friendly and knowledgeable and outstanding manners the food was fresh and very tasty as for the room unbelievably clean overall I would highly recommend this hotel to friends and family without hesitation thanks to you all
Self
8/10
Excellent
22 Mar 2026
Diana
Gym is quite small but equipment is good
8/10
Excellent
15 Mar 2026
Claire
Easy check in. Room was ok, quite a lot of marks on the wall and in the bathroom sinks. Some items missing or not sufficient for number of guests but were provided quickly by staff.
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
William
The staff was very helpful and polite and very respectful. The room wow was nice had a great view of newport. I definitely stay again.
Friends_and_family Friends
8/10
Excellent
15 Mar 2026
mark
Ok
10/10
Exceptional
14 Mar 2026
Jen
Room was spotless, bed comfy, staff friendly, breakfast good quality
Friends_and_family Family
8/10
Excellent
09 Mar 2026
Louise
Room was clean & tidy, very comfortable bed
Partner
10/10
Exceptional
02 Mar 2026
Atila
Quiet and clean
10/10
Exceptional
02 Mar 2026
Barry
Check in was quick and easy, staff very professional and friendly. Room was lovely and spacious, and spotlessly clean
8/10
Excellent
01 Mar 2026
Jane
.
Partner
10/10
Exceptional
01 Mar 2026
Sally
Yes all very good
10/10
Exceptional
01 Mar 2026
Alan
Clean room, great staff, nice breakfast
8/10
Excellent
28 Feb 2026
Ellis
Clean room..beautifully furnished..no bath only shower..happy to stay again
Partner
10/10
Exceptional
22 Feb 2026
Ann
Outstanding staff in reception and breakfast/bar area. So friendly and helpful.
Rooms very clean and well equipped
Friends_and_family Family
8/10
Excellent
16 Feb 2026
Brendan
Great staff and comfortable bed
10/10
Exceptional
16 Feb 2026
susan
Lovely welcome on arrival by desk staff.
Room was wonderful.
Leisure Partner
10/10
Exceptional
07 Feb 2026
Murat
Room is clean, location is great
Business_and_leisure Self
10/10
Exceptional
03 Feb 2026
Craig
Ok
Friends_and_family Friends
10/10
Exceptional
02 Feb 2026
Daniel
Very clean and comfortable room. The staff were all very pleasant and helpful.
Business
10/10
Exceptional
30 Jan 2026
Julian
Room was spotless, staff were friendly and helpful.
Self
10/10
Exceptional
29 Jan 2026
Angela
Lovely overnight stay ,staff were very friendly and helpful, room was lovely would definitely stay again
Partner
10/10
Exceptional
28 Jan 2026
Matthew
Clean and modern. Friendly staff and great bar.
10/10
Exceptional
28 Jan 2026
Nigel
Much better from the inside than out, room was great, very clean and well presented. Staff were really friendly food was good.
Parking worked really well.
Overall very pleased
Business
10/10
Exceptional
24 Jan 2026
Clare
Great hotel with friendly staff
10/10
Exceptional
18 Jan 2026
Amanda
Lovely room. Quiet stay, excellent sleep.
Partner
10/10
Exceptional
05 Jan 2026
Millie-Rae
Room was very clean and well maintained with great facilities. Breakfast was very good and staff were kind
Leisure Partner
6/10
Pleasant
04 Jan 2026
Leanne
The hotel receptionist had an awful attitude, We asked for an upgrade we were told no but then she changed her mind and wanted to charge an extra fee of £15.00 so we declined. We were placed in a room that was adapted for a disabled person the noises from next door sounded like they were in our room. The room lay out don’t make sense and had to lie on awkwardly to see the Tv.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Emily
Friendly staff and clean comfortable room.
Self
10/10
Exceptional
30 Dec 2025
ali
Room was clean and tidy, little small.

Room service dinner was good but menu limited.

Staff very helpful.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Alex
Clean and comfortable hotel very conveniently located in the city centre.
Leisure Family
10/10
Exceptional
29 Dec 2025
yethurein
The room was spotless and I enjoyed my stay
6/10
Pleasant
20 Dec 2025
Geoffrey
Disappointed that although we were wet and tired and room was ready hotel would not let us check in early without paying £20. Absolutely in accord with their published policy but not what a decent hotel would do. Room keys did not work. Party resulted in dining room being closed and noise but no compensation. A hotel that puts money way above customer interest.
Leisure Partner
10/10
Exceptional
09 Dec 2025
Tetsuhito
部屋もキレイ、スタッフ優しい
Business
8/10
Excellent
07 Dec 2025
Tracey
Room spotless, very comfortable
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Keith
The room was very clean and the staff were helpful
6/10
Pleasant
06 Dec 2025
Rachael
Friendly helpful no biscuits in room to have with coffee hot breakfast buffet was cold
10/10
Exceptional
05 Dec 2025
Chloe
All was amazing
Partner

Location & surroundings

Mercure Newport
Chartist Tower Upper Dock Street, Newport, United Kingdom

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Mercure Newport

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