Name: Cwrt Bleddyn Hotel and Spa
Address: Llangybi Usk, Monmouthshire, Llangybi, NP15 1PG, GB

8/10

Excellent

02 Aug 2026

Gary

Loved the room . Staff nice but bar staff slow

8/10

Excellent

02 Aug 2026

Ray

Very quiet but sometimes u need that.

10/10

Exceptional

30 Jul 2026

Stuart

Old school and awesome room, really lovely and quite place

8/10

Excellent

20 Jul 2026

Mike

This is part of the Ramada Resort chain. It is situated off a main road with spread out buildings in picturesque grounds and decent parking close to the main building and reception. I had a really nice room with a fully functioning fan to offset the 30+ degree temperatures. I used the onsite fitness facility which was pretty well equipped for all my cardio and weights needs. The shower was much appreciated after the workout and led to a great night's rest on a very comfy bed. Breakfast was really good and set up the day perfectly. All this was for less than £80 and represented fantastic value for money.

Self

8/10

Excellent

10 Jul 2026

William

Lovely stay

6/10

Pleasant

07 Jul 2026

Susana

Lovely place very creaky floor in our room (with hazardous windows don't look out of open window in the dark without first noticing the window catch is more.like a metal eye poker -for me anyway) Other than lovely friendly staff
Breakfast by far more efficient than supper. Nice stay though thank you

Partner

10/10

Exceptional

06 Jul 2026

Brian

Unless you drive and you are ofay to the local bus service you'll have to rely on a Veezu cab to the hotel which costs anything from £15 to £20

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Irma

Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good.

Family

8/10

Excellent

29 Jun 2026

LUIGI

Charming hotel in idyllic surroundings only slightly marred by lack of investment in upkeep. Rooms are spacious but tired in need of updating and maintenance. Hotel spa facility to include gym and Romanesque style pool, however are excellent. Staff was helpful, courteous, professional and polite during our stay. Many thanks to all.

Partner

10/10

Exceptional

26 Jun 2026

Noel

Lovely relaxing stay, really enjoyed the facilities and the staff were great

Partner

10/10

Exceptional

20 Jun 2026

Alistair

We had room 24. Could watch the house martins nesting while lying in bed.
Amazing history. Needs some refurbishment but not surprising in an older property and everything worked.
Enjoyed spa facilities.
Staff were really helpful although not always accessible when needed.
Excellent restaurant in Usk (Wallace steakhouse although not cheap)
Seemed to be limited to one key per room.

Overall we spent a couple of really nice nights (B&B) there.

Partner

8/10

Excellent

16 Jun 2026

Dennis

-

Partner

8/10

Excellent

11 Jun 2026

Philip

The hotel its self was a little tired. Very basic but clean. The Spa and pool were good. The food was a little over priced for what you got. Staff very friendly and helpful. I would stay here again.

Partner

10/10

Exceptional

11 Jun 2026

Jonathan

Room was clean and everything was perfect. A little damp etc in areas on the ceiling. Bed was very comfortable and then cleaned the room thoroughly on both days that I was here.
Spa was amazing and well out the car for a nice secure car park

Business

8/10

Excellent

26 May 2026

Gwen

The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing.
Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit family for a birthday party. The hotel rang for a taxi twice and nothing turned up. We waited for a full hour and ended up having to drive. Fortunately me managed to get a taxi back but it was expensive.
Lovely place to stay in , would be even better if they weren't trying to run on minimal staff .
We would stay again because of the location and facilities.

Family_with_children

10/10

Exceptional

19 May 2026

Darran

A very nice stay breakfast good. 9.30 close is to early. Building needs updating

Partner

2/10

Poor

17 May 2026

Eva

Stain on bed sheet, holes in the side of the plastic around bath, ceiling peeling, scaffold going up early in the morning on first and last day, only outside our room which we were not warned about. Not a fun wake up call. Food was overpriced for the quality, seemed only one young lad was actually working, clearly was overstressed. Pools ceiling has a hole in it, only had the lights on the bed dresser and a fake fire as light in the actual room. One light fitting had no bulbs in it.

Partner

10/10

Exceptional

16 May 2026

Richard

great hotel

Self

4/10

Poor

09 May 2026

Jaskiran

First day breakfast was sparse and no one to top up or tent

Second day there was one person running around alone and by the time the food was topped up most guests had left

The rooms were sub par , damp in the bathroom

Lack of plugs and lighting in the rooms

Gym is well equipped , the swimming pool is outdated

Beautiful location and stuff over all very friendly

2/10

Poor

03 May 2026

Nathan

We upgraded as we were looking forward to a arelaving treat for me and my partner. The upgrade was supposedly their best room which was full of cobwebs in the lounge area the bedroom and the bathroom and their dust everywhere and even worse inside the wardrobe it was thick with dust unableto put clothes in their . The furniture was falling apart and pieces missing off bits of furniture also.
After I booked i was told breakfast last call was 10.30 am . We turned up at 9.45 to be told breakfast had stopped at 9.30 so we had to leave early and go buy breakfast at a local cafe.
Extremely disappointed with this stay honestly I wouldn't recommend it to anyone the facilities are ok but the rooms are terrible. Im going to get a refund as im upset with the service , cleanliness of the room and booking bed and breakfast to not be able to have breakfast as it was stopped at 9.30. Really disappointed better service hotels for the same money do not recommend.

Partner

8/10

Excellent

03 May 2026

Richard

Stayed here many times, Lovely hotel, but does look bit tired and needs a bit of TLC. Staff are very helpful, but the hotel is looking tired.

Partner

6/10

Pleasant

30 Apr 2026

lorraine

Staff pleasant, breakfast adequate, room run down and tatty did not live up to my expectation. A place where 2 of Henry VIII wives stayed was a plus so was the pleasant surroundings

Partner

10/10

Exceptional

29 Apr 2026

Steve

I have stayed here before and this time was just as lovely as previous visits. Breakfast was great and the room was clean and spacious.

Self

10/10

Exceptional

29 Apr 2026

Luke

Very good

Self

10/10

Exceptional

24 Apr 2026

Claire

Lovely stay, clean and comfortable bedrooms. We really enjoyed our breakfast. We used the swimming pool and steam room twice, and the changing rooms and showers were very good. It was also a good price and we will be returning again soon.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Tom

The staff were excellent! They were friendly, polite and helpful it felt like they enjoyed working there. The food was really good too the portion sizes were spot on too, we only stayed one night but we had a relaxing time and enjoyed ourselves

Partner

10/10

Exceptional

15 Apr 2026

Lynne

Breakfast was lovely staff were wonderful and helpful had a lovely few days looking forward to going back later this year

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Samantha

The room was very clean, but very tired. The wallpaper was peeling off the walls the lights in the bathroom were flickering loads and took ages to turn on. The bath was very chipped and when you ran the taps the water leaked all across the top of the bath. The bed had lovely bedding but the bed was way too soft and ended up with snacking back in the morning. Room very hot as well.

Partner

4/10

Poor

29 Mar 2026

Derrick

Horel is in need of an upgrade Really outdated and poor condition. Rooms and decor are tired. Not much choice at breakfast

Partner

10/10

Exceptional

28 Mar 2026

Ericka

.

Friends_and_family Family

4/10

Poor

27 Mar 2026

Vincent

The room is really outdated and not commensurate with what was paid for it. No heating on so entire stay was really cold.

Self

8/10

Excellent

15 Mar 2026

David

Relaxing and well laid out Spa and gym.
Very friendly staff and very welcoming
Plenty of parking
Rooms were warm and comfortable

Partner

8/10

Excellent

07 Mar 2026

Jo-Anne

Room was nice and clean. Mattress was a little uncomfortable. The staff were amazing nothing was too much trouble.
Spa was so nice and relaxing. Plenty of parking with no issues

Partner

8/10

Excellent

21 Feb 2026

rb

Yes, room warm, bed comfy,

Partner

6/10

Pleasant

21 Feb 2026

DAVID

The room was large and although somewhat dated, was clean. The Restaurant? Food was expensive and very poor, the drinks were expensive. On Tuesday morning we were told breakfast was finished at 0900, when clearly it states 0930, the food left was cold, nobody was interested in then providing hot food. The pool and spa facilities were not as advertised, the hot tub was not working, the steam room was not working, we were there for 4 nights. We only ate in the first night as the food was so poorly presented, I personally had burger at £21.50? I think. I was presented with a dry burger bap with a dry burger no garnish, no presentation, the guy took it away and added a bit of lettuce and melted some cheese. He generously said he wouldn't charge me for the extras?. I wouldn't recommend this to people as they would be disappointed and would suggest they drive out to eat, as there are some decent pubs/ restaurants quite close. Hanbury Arms, Harvester etc all good value. The Cwrt Bleddyn are content to take your money, but not address the underlying problems of the whole place needing a good overall decorating, modernising, instead of just taking your money and burying there heads in the sand.

Partner

4/10

Poor

18 Feb 2026

Victoria

The restaurant booking (made via phone) didn’t mention a set menu the day before Valentine’s Day. The choice of sea bass or steak only meant I would have booked elsewhere.
It took hours to be served my bowl of fries and I went to bed hungry. We spoke to the largely incompetent staff, no one was bothered or offered to put it right.
My husband did try the steak, bland and basic.
Breakfast was cold sausages and bacon, no milk, no glasses, no spoons, cold coffee and two tiny pastries. I offered these to the couple behind me as they were the last two.
I’ve emailed the hotel as this was an expensive rip off and heard nothing. Such a shame as it is a stunning country house hotel we have enjoyed in the past,

Partner

10/10

Exceptional

16 Feb 2026

Chelsea

Our room was massively spacious and included everything we needed. The grounds are beautiful and well maintained. Breakfast buffet enjoyable and had a lovely time at the spa, staff all seemed very happy and taken care of

Leisure Partner

6/10

Pleasant

16 Feb 2026

Owen

Room was fine, wobbly tap and cold tap would be hot for 10 seconds before going cold.

The Pool, steam room and sauna are run down and need a good once over. Jacuzzi was out of order.

Food in the evening was nice. Guinness took 30 minutes to come at one point, only hickup.

It’s a cheaper alternative to others, so you kind of get what you pay for i guess. Just needs some updating and work on, and it really would be a little gem as the staff, building and grounds are lovely.

Partner

6/10

Pleasant

13 Feb 2026

Charlie

Looks good from the outside but dated and worn decor inside. The pool is nice but again, dated and worn. Went there for a relaxing night away but kids (and their parents) jumping into the pool despite signs saying \"no jumping\". Staff were friendly enough but upon checking in didn't provide any information about the facilities/breakfast times and no information in the rooms so we had to enquire. Also the spa facilities close at 1830 so bring something to do in the evening! Buffet breakfast was good. Room was clean, spacious and nice bathroom, though no bath as stated when I booked. Has a lot of potential but needs investment.

Leisure Family

8/10

Excellent

11 Feb 2026

Keith

Easy check in, staff polite and informative. Clean room, spacious and as described. Furnishing good. Bed and pillows comfortable. Shower room in need of a little update but shower good. Heating very efficient.
Restaurant closed but bar menu adequate if unimaginative.
Overall good value and enjoyable stay in 2 rooms.

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Michael

Pleasant stay

Business

10/10

Exceptional

27 Jan 2026

Margaret

Lovely.room in the cottage . Excellent staff lovely stay

10/10

Exceptional

25 Jan 2026

Jon

Room was lovely staff also👍

Partner

10/10

Exceptional

21 Jan 2026

Neil

Pleasant stay

Business

8/10

Excellent

21 Jan 2026

Suzanne

We love to visit the Cwrt Belddon, especially the Heritage rooms which are spacious with a traditional bathroom and loads of charm.
The public areas of the hotel are typical of hotel of its age and are gradually being renovated. Staff are helpful and welcoming.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Rhi

Good sized rooms, in need of some renovation in areas (water stains on the ceiling in the bathroom) but warm and comfortable with friendly staff. Will stay again

Self

8/10

Excellent

15 Jan 2026

Carolyn

Staff helpful but stretched especially at breakfast
Room was lovely, comfy bed, clean bathroom
Spa, steam room not in use the last day, pool could have been warmer

Leisure Partner

10/10

Exceptional

12 Jan 2026

Louise

Lovely stay, very friendly & helpful staff

Leisure Partner

8/10

Excellent

07 Jan 2026

Louise

Room was clean and tidy. Spa was very relaxing. Breakfast was lovely and fresh. Evening meal could have been better for the price.

Didn’t get the Receptionists name but she is a credit to your hotel

Will be back again

Leisure Partner

8/10

Excellent

30 Dec 2025

Andrew

Limited staff due to illnesses, so breakfasts had shortages and a bit stretched. Rooms a little dated and tired but comfortable. Pool, Steam room and sauna were good. Didn't use the gym.

Partner

6/10

Pleasant

28 Dec 2025

Katherine

Reception staff member was lovely. We barely saw anyone else!

Partner

8/10

Excellent

22 Dec 2025

Tracy

Room was lovely. Spacious clean and peaceful. Though no shower.

10/10

Exceptional

21 Dec 2025

maria

Amazing stay

Leisure Partner

10/10

Exceptional

21 Dec 2025

Craig

Loved the place very clean great price great food and staff will be back

Leisure Family

10/10

Exceptional

16 Dec 2025

Rhian

Lovely room, clean, warm, great spa and breakfast

Partner

10/10

Exceptional

13 Dec 2025

Olga

friendly and professional staff

10/10

Exceptional

10 Dec 2025

ANDREW

Firstly, this was a bit of a hidden treasure. I will hopefully be staying there again. My room was excellent, delightful. Unfortunately, i did not have time to use the Spa on this occasion. The evening meal choices were outstanding, and my Welch Fish and Chips was the best ! With 99% of my experience being outstanding - I was a little disappointed with the breakfast. Nonetheless, wonderful staff, especially the young waitress who served my evening meal on arrival.

Business Self

8/10

Excellent

01 Dec 2025

Ruby

Excellent staff especially Zoe who was on the front desk, very welcome and so friendly.

Friends_and_family Friends

8/10

Excellent

27 Nov 2025

Greg

The room was very clean and spacious but was in need of a refresh. The weather was really bad with Storm Claudia in full effect, we had plenty of space to dry out our motorcycle gear!

The staff were very friendly, the food was good quality and very tasty.

Leisure Friends

8/10

Excellent

25 Nov 2025

Joseph

Big spacious rooms. Clean. Good breakfast. Close to ICC Wales

Business Self

8/10

Excellent

24 Nov 2025

Michael

The hotel is set in attractive grounds in a peaceful country location. We have stayed here several times. The food in the breakfast buffet is good quality and we have enjoyed several lovely, relaxing evening meals in the restaurant. Our room was spacious and warm with plenty of storage space. The local staff were friendly and welcoming.

Partner

8/10

Excellent

21 Nov 2025

Ian

The staff were brilliant. Took great care from the minute I got to the reception desk
Good clean room .

10/10

Exceptional

19 Nov 2025

owen

Helpful friendly staff, great food, serene peaceful location.

Partner

10/10

Exceptional

18 Nov 2025

Dan

Lovely, clean room. Staff very welcoming. Spa facilities are very nice. On site parking is convenient. Unfortunately no shops nearby but other than that a great place to stay. Would happily book again.

Business

10/10

Exceptional

15 Nov 2025

Kevin

This is the second time we have stayed at the hotel.

The staff are always friendly, the food is always nice.

We'll look at booking again when we are in the area.

Leisure Family

10/10

Exceptional

09 Nov 2025

Craig

Amazing place great food very clean great staff coming back soon

8/10

Excellent

01 Nov 2025

Sarah

My husband left an item behind in the bar after dinner and we left details with the staff to contact us if it turned up.
The lovely lady on the desk called us the following day to say it has been found so we called back in to collect.
Thank you.

6/10

Pleasant

01 Nov 2025

David

A nice room, BUT, lighting was minimal, room was tired and needed an update, wifi was usable but very weak, hot tap was luke warm at best. We did enquire about the lack of hot water, but were told that maintenance was on holiday and nothing they could do. No hand soap in bathroom dispenser, tea/coffee/milk was not replenished. Marks on ceiling above the bed??? Bed mattress too soft leading to feet higher than torso.
Staff were friendly, evening meal was ok, nothing special. Breakfast arrangements were poor and not well managed - coffee in hot water urn and 2nd day plate warmer was off.
Spa was OK, however courses do get booked up and therefore unavailable for guests.
Night time lighting of the stone lined roads needs to be better to prevent hitting the large stone blocks.
Overall an OK stay, however more attention to detail and some investment could make the premises
top notch.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Sarah

Rooms very dated. Mould around windows. Uncomfortable bed overpriced food. Spa was lovely but you got to go outside to get to it. Staff lovely heating didn’t work

Leisure Friends

6/10

Pleasant

29 Oct 2025

Claire

Breakfast average.
3rd bed awful. Aged Z bed with saggy middle and springs falling off. Did not stay for the second night. We couldn’t face another night trying to sleep on it.
Spa nice and staff friendly.

10/10

Exceptional

29 Oct 2025

Suzanne

A peaceful countryside Welsh gem with pool, gym and spa included. Second stay here, there is a choice of modern or heritage rooms. We love everything here, grounds, rooms, breakfast but hugely rate the staff. Some people love modern, but the heritage rooms are spacious and quite special, full of character and have a good sized bathroom, ours even had a dressing room.
The establishment is undergoing renovations under the new management but this is not in view of guests.

Leisure Partner

8/10

Excellent

27 Oct 2025

Robert

Friendly staff, nice spa and gym

Business

10/10

Exceptional

26 Oct 2025

Jackie

The hotel is in beautiful grounds, and the hotel was beautiful if you like the old style buildings! The room was beautiful and modern with walk in shower. The bed was very comfortable!
All the staff were very polite, and very helpful. I visited with my grandson and he loved it too. We enjoyed the facilities, the food was wonderful. Will definitely visit again!

Leisure Family

6/10

Pleasant

26 Oct 2025

Jamie

Staff were lovely but hotel quite run down,bathroom light for example worked intermittently, safety catch on window broken, key card stopped working after every use so had to get multiple remade ect ect.

Self

6/10

Pleasant

24 Oct 2025

Jaye

Don't advertise wi-fi if, as advised by staff, it's been a problem from day 1. Please let all your staff know what time breakfast starts, I didn't enjoy being berated at the toaster at 6:30 because your breakfast staff were under the impression I was 30 minutes too early. Please advise your chefs on the art of seasoning food. Please review a lacklustre and, frankly, disappointing menu. 'Summer Green Veg' containing tasteless frozen green beans and peas boiled or microwaved is hardly a fair representation and either screams lack of skills or blatant mis-description. Also, wash or repaint your walls, especially in the restaurant. Once a luxurious and celebrated venue, the beautiful Cwrt Bleddyn is now tired and grubby. A deep-clean of all surfaces would be a great start. I saw 3 rooms as staff helped me search for a strong wi-fi signal - none were a joy to walk in to.

Business Self

4/10

Poor

16 Oct 2025

david

Internet did not work the staff knew but made excuses was worse as i could not use my phone for internet due to no reception

6/10

Pleasant

16 Oct 2025

WAYNE

Unable to check in on time, only 30 min delay but free drinks at bar might have been offered.
Very large room and bed, room was clean but quite worn. Bed was huge but I found it rather uncomfortable.

Self

10/10

Exceptional

13 Oct 2025

Jacqueline

Great facilities and huge room

Friends_and_family Family

8/10

Excellent

07 Oct 2025

Georgia

Lovely hotel, very picturesque. Clean facilities and very helpful and accommodating staff. Would very happily stay again :)

Business_and_leisure Self

6/10

Pleasant

06 Oct 2025

Christine

This property is in a wonderful setting, and has an excellent spa, one of the best I have ever used. The public areas are nicely decorated, and it is clean.

HOWEVER - do not stay here! The bedroom we were given was well below standard. Peeling paint, rusty radiators with no thermostats, and a bathroom which was frankly dangerous. No toiletries provided, an overbath shower with no grab rails and a slippery floor. Very few plugs, and difficult to dry hair near a mirror. We had documentation to prove we had booked a superior room, which they refused to honour, although I had paid a supplement.

Food on the Sunday night was awful as the bread in the sandwich was stale, although things improved on the next night. Impossible to sit in the bar area as music very loud.

Generally this is just poor or lazy management. Clearly they are pretty much a function only hotel, and resent people booking through Expedia as ' normally they charge much more'

If that is their attitude, better just stay elsewhere!

Leisure Partner

10/10

Exceptional

03 Oct 2025

Suzanne

The hotel has a welcoming traditional vibe as you enter through mature gardens to a courtyard with a fountain. Our room was a very good size with a comfortable bed, dressing room and a proper full sized bath. There is a choice of modern or traditional.
Breakfast was nice, a good cooked breakfast and fresh fruit was a plus, although some cold items had not been replenished and there was no choice of yoghurt.
The spa was a plus with a pool jacuzzi etc.
Some parts of the building are a little tired but the main areas are bright and comfortable. I’m sure the new owners will be working on these.
The staff were friendly and professional, we would definitely like to return.

Leisure Partner

4/10

Poor

29 Sep 2025

Philip

The hotel is in a nice location Gym and pool looked good but we didn't have time to use them. The hotel in general could do with a refurb We had a superior room It was a good size but furniture old fashioned & shabby. Our main oomplaints No heating in our room 1st night really cold but came on other 2. No heat at all in restaurant so really chilly. Hot food cold at breakfast.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Angela

The hotel is situated in a beautiful setting. Both hotel and spa reception staff were friendly. Breakfast was self service and more than adequate.

We booked a superior double room but unfortunately this didn't meet the expectations given form the reviews published. At checkout I was asked about our stay and mentioned that, although a cost was involved, the flat pillows, very thin duvet and mattress were disgraceful for any hotel and should have been replaced some time ago. I was informed the General Manager might telephone me but as yet I haven't heard anything.

Partner

10/10

Exceptional

24 Sep 2025

Antony

Excellent service

Business

8/10

Excellent

17 Sep 2025

Caroline

Food was very good, staff knew and some need more training instead of just standing around. The bathroom could do with an upgrade very tired

Leisure Self

6/10

Pleasant

07 Sep 2025

David

Lovely room and setting needs refurbishment, re-carpeting and redecoration in parts. Could be outstanding with some investment in updating decor and staff training.

Partner

6/10

Pleasant

29 Aug 2025

Fran

.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Karen

A mixed bag.

Good points: nice staff, good sized pool. Bed made each day. Nice courtyard area outside. Good sized room.
Not so good: stained mattress in ‘ superior room and furniture that really needs replacing. Tea and coffee at breakfast was lukewarm at best. The showers in the pool area had to be held on as the water would only run for a few seconds. I understand about economy with water but it made it very difficult to shower properly. There was absolutely no information about the local area or nearby attractions in the room.

Partner

10/10

Exceptional

26 Aug 2025

John

A long weekend treat

This is probably the best hotel we have stayed at for many years.
From the moment we arrived at reception the staff were always on hand if you needed anything. Every member was courteous, friendly and professional, always checking if we needed anything to make our stay more pleasant. Our room was a Superior double and had a beautiful view and was cleaned everyday.
There was a wide choice of foods on the menu, which was excellent and they have an amazing chef.
We were there to attend a residential weekend where we sang at a concert on the Sunday afternoon, and even here the staff were on hand to ensure everything was provided in time.
We managed to visit the hotel’s spa which is a must for anyone who chooses to stay at this hotel.
Thank you to all staff.

Friends_and_family Friends

8/10

Excellent

22 Aug 2025

stephen

Great thank you

Business

10/10

Exceptional

20 Aug 2025

Deborah

Just woww

The most beautiful hotel Iv ever stayed, staff amazing and spa was astounding, room beautiful and surrounding gardens idilic, breakfast did not dissapoint. Staff and manager all excellent

Partner

8/10

Excellent

16 Aug 2025

Andrew

Great staff and chill atmosphere.

Had a lovely stay. Really nice relaxing atmosphere and location.
Limited menu, ordered steak. Wife ordered well done arrived rare. Retuned steak,came back full of fat. Mine was almost blue, ordered medium rare.They took off service charge for our dissatisfaction then tried to get it back at checkout.
Lack of communication and refresher for chef needed.

The bed in the supreme room was two mattresses together.

The interior is tired and needs a lot of tlc.

Staff were great, very attentive and professional.

Wife really enjoyed her spa experience.
For all this we will be returning and I would recommend.

Partner

6/10

Pleasant

10 Aug 2025

Jill

Situated in a nice area. Lovely grounds.
Room 21, 2 cracks in window glass, missing window handle, bedside lamps need replacing as looked battered, wardrobe door on left side door handle missing. This was reported to reception on arriving to the room.and a member of staff did come to the room and mentioned that they had not been informed of these issues by housekeeping. Room was tired in appearance but clean. Breakfast limited on choice of selection of hot food. Overall an average stay.

8/10

Excellent

08 Aug 2025

Phillip

Lovely location, staff were fantastic and really helpful.
Could do with more options on the food menu but food was lovely

Leisure Partner

10/10

Exceptional

07 Aug 2025

Nicholas

Lovely break. Facilities were very nice, staff were amazing, overall highly recommended

Leisure Partner

10/10

Exceptional

06 Aug 2025

Louise

Great hotel

We stayed here when we went to see Oasis. It’s a beautiful hotel at a very reasonable price.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

maria

M

Leisure Partner

4/10

Poor

03 Aug 2025

Simon

No a great experience

We arrived and looked stunning from the outside reception was lovely
Then the hallway to the room was ripped and dirty
The room carpet was stained and ripped and just looked dirty
The bathroom was not the cleanest mould all around the bathroom
For what they charge it was very overpriced and the drinks were extremely expensive
The food in the bar was very basic and again over priced
It said about making sure the shower curtain was in the bath before showering
We never had a shower it had been taken off the wall
Breakfast was ok but everything was just warm
Was supposed to have been a treat away
Could not wait to get home to a clean house
Would we stay again
NO

Partner

8/10

Excellent

02 Aug 2025

Julie

Historic property with lovely gardens and spa that guests can use.
I had a nice meal in the bar in the evening.
Breakfast, nice fruit salad and usual hot buffet.
Tiny gripe, my bedroom was above the breakfast room and from.6.30 had rick ba

4/10

Poor

30 Jul 2025

Verified traveler

I am glad I went there but will not go back!
The Staff were all delightful! Other than that:
I slept badly because some of the guests slammed the front door a few times throughout the night and early morning!
I could not open the windows to get air in because of a nest of birds right above it!
The bed was too hard for my back!
The bath was not completely clean!
The few sautéed potatoes I had for breakfast were not hot and hard on the edges!

Self